Revenue Cycle Resume Sample
Betty Schulist
5552 Bauch Grove,
Los Angeles,
CA
+1 (555) 361 8487
Work Experience
Revenue Cycle Associate
07/2016
-
PRESENT
Los Angeles, CA
- Interaction with staff at client facilities such as and not limted to Patient Access, Case management, physicians and/or their office staff is a requirement
- Informs patient of College of Dentistry financial policies
- Obtains patient signature on Patient Treatment Consent/Financial Agreement
- Collects patient identification and records appropriately into AxiUm
- Obtains new or updated insurance information and adds to the PAS. Verifies insurance via insurance websites, phone calls or verification software
- Submits pre-authorizations to insurance with required chart documentation. Coordinates results of pre-authorization with provider/clinic to ensure future patient treatment is financially secured
- Provides Active Military patients with required Readiness form; coordinates with provider for treatment plan completion
- Establishes patient payment plan(s) in compliance with College of Dentistry guidelines. Obtains patient signature on payment plan contract
Revenue Cycle Supervisor
07/2013
-
02/2016
Los Angeles, CA
- Assist with and document the development of new standard operational procedures
- Fully support 6 – 10 leaders’ priorities to completion
- Manage Inbound Call Center to provide world-class service within prescribed department KPI’s
- Manage Outbound Call Center for all initiatives and collection targets within prescribed department KPI’s
- Create and maintain “best in class” customer experience for organization’s external and internal relationships
- Develop strategic plans and programs for the Revenue Cycle Team and ensure that goals and objectives of the Team are properly defined and clearly established
- Develop policies, guidelines, and implements procedures to ensure consistent company-wide implementation
Intern Revenue Cycle Operations
06/2009
-
02/2013
Chicago, IL
- Documents all communications relative to the patient’s treatment/financial status in the PAS. Posts personal and/or insurance payments according to established guidelines
- Serves as an expert resource (for staff, providers and patients) re: Title 19 and Dental Wellness coverage guidelines
- Coordinates patient concerns re: charges with appropriate clinic personnel and/or Patient Representative
- Rebills corrected charge to insurance when applicable. Initiates patient or insurance refunds as appropriate and applicable
- Posts insurance and/or patient payments to the PAS. Reconciles posted payments to daily deposit into the University of Iowa’s General Ledger
- Interaction with facility Case Management, Physician Advisor is a requirement
- Identify and report patterns of QA system and revenue cycle business requirements non-compliance
- Summarize denial patterns and issues created by front end registration and admission errors
- Document proposed data flows
Education
Southern Adventist University
2003 - 2008
Bachelor's Degree in Business
Professional Skills
- Excellent, demonstrated analytical skills, and communication skills required
- Excellent communication, presentation, and facilitation skills with the ability to effectively communicate and lead a broad range of audiences
- Excellent computer skills with strong proficiency in Microsoft Office Suite: MS Outlook, MS Excel, MS Word, MS PowerPoint
- Strong organizational and analytical skills; innovative with ability to identify and solve problems. Able to adapt, prioritize and meet deadlines
- Strong problem-solving skills initiative and resourcefulness in problem identification and problem solving
- Excellent communication, analytical, problem solving, and organizational skills
- Excellent collaboration and team building skills within, across and outside of an organization
How to write Revenue Cycle Resume
Revenue Cycle role is responsible for analytical, revenue, interpersonal, computer, organizational, microsoft, presentation, training, sound, leadership.
To write great resume for revenue cycle job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Revenue Cycle Resume
The section contact information is important in your revenue cycle resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Revenue Cycle Resume
The section work experience is an essential part of your revenue cycle resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous revenue cycle responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular revenue cycle position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Revenue Cycle resume experience can include:
- Highly effective verbal, written and interpersonal communication skills to communicate effectively with all levels of staff, patients and visitors
- Two years experience managing, delegating, and following up on work priorities of others is strongly desired
- Effective communication skills when developing project specifications, identifying issues and communicating resolution required
- Strong problem solving skills with the ability to be flexible and adapt to changes in assignment
- Strong time management, listening, and organization skills
- Work independently while effectively managing different priorities
Education on a Revenue Cycle Resume
Make sure to make education a priority on your revenue cycle resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your revenue cycle experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Revenue Cycle Resume
When listing skills on your revenue cycle resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical revenue cycle skills:
- High level of analytical skills, and excellent communication skills required
- Excellent and effective written, verbal and interpersonal communication skills
- Demonstrated strengths in organizational, attention-to-detail, follow-through, sound reasoning, critical thinking, and innovative problem solving skills
- Demonstrated ability to effectively establish and maintain collaborative working relationships with peers and constituents at all levels of the organization
- Possess excellent problem-solving skills. Ability to work efficiently under stressful conditions
- Experience in effectively facilitating large scale organizational change
List of Typical Experience For a Revenue Cycle Resume
1
Experience For Revenue Cycle Supervisor Resume
- Excellent verbal and written communication and presentation skills; communicating thoughts and ideas effectively
- Strong relationship skills – An executive-level presence, especially in high pressure environments; effective communicator, both verbal and written
- Excellent communication and interpersonal skills, including the ability to prepare clear, concise reports, and proficiently present to diverse audiences
- The written and verbal skills necessary to communicate and document detailed reports in an effective, clear and concise manner
- A positive attitude and excellent interpersonal skills
- Proven analytical ability and organizational skills necessary to organize/assess information and provide recommendations based on data analysis
- Positive demeanor, good verbal and written communication skills, and professional in both appearance and approach
2
Experience For Revenue Cycle Associate Resume
- Demonstrated expertise in business and leadership skills
- Demonstrated time management/planning and organizational skills
- Excellent written/verbal communication skills at all levels; from peers to senior leaders
- Outstanding written and verbal communication skills. Ability to articulate department policies and procedures clearly to all levels of staff
- Solid management experience (i.e. employee selection, training, coaching and development as well as process management)
- Experience with data mining extraction and data visualization tools and experience in working with large data sets
3
Experience For VP, Revenue Cycle Resume
- Advanced problem-solving and analytical skills including advanced knowledge of Excel and other Microsoft Office applications
- Proficient verbal, writing, analytical, interpretive, and time management skills
- Demonstrated experience with Project Managing a team based technology deployment projects with durations greater than 90 days
- Experience in troubleshooting standard claim forms (837 & 835) and associated data validation
- Experience in troubleshooting operational workflow and data validation
- Experience in Accounting or Finance with relevant hospital experience
4
Experience For Revenue Cycle Coordinator Resume
- Health care financial / revenue cycle related experience or computer programming experience
- Technology skills that are well developed and have executive presence in managing upwards
- Develops root cause analysis skills to offer value-added solutions and enhance existing processes
- Prior management experience working in a highly automated, centralized or shared services office environment
- Builds positive working relationships across the organization; engages effectively with staff, management, and senior leadership in project work
- Advanced skills in Microsoft applications such as Excel to create robust spreadsheets
- Mentors and develops skills of direct reports
- Practical, hands on experience in an operation role for conversions and validation of data
5
Experience For Director of Revenue Cycle Resume
- Participate in test objective design sessions and ensure workflow follow-ups are complete and effectively integrated
- Manages implementation effectively
- Effectively present information to senior management, in a concise manner
- Project/program management experience, including demonstrated ability to lead complex projects to successful close
- Analytical/critical thinking and reasoning skills
- Demonstrated strengths in teambuilding and leadership skill
- Prior experience working with Insurance Companies and patient coverages
- Strong performance improvement experience as it relates to patient access and patient financial services in the hospital and/or physician group environment
6
Experience For Revenue Cycle Representative Resume
- Communicate effectively and professionally in written and verbal context
- Sound data analytics skills including: comfort with large data sets, knowledge of common revenue cycle key performance indicators, and attention to detail
- Intermediate skills in MS Office (Outlook, Excel and Word)
- Demonstrated ability to prioritize and coordinate inquiries and concerns of customers: patients, staff, physicians, administration and public
- Training and/or leadership experience required
- Providing effective leadership to the solutions team
- Experience working as for a healthcare revenue cycle consulting, outsourcing or product offering vendor
- Solid understanding of revenue cycle workflow in the hospital and ambulatory environment (registration, scheduling, coding, billing, denials management)
7
Experience For Revenue Cycle Consultant Resume
- Experience working for a Revenue Cycle Consulting, Outsourcing or Product vendor
- Experience with charge master principles and the relationship to coding, billing, compliance in a hospital setting
- Demonstrates knowledge of various scheduling, registration, insurance verification and payment processing programs
- Directs and oversees the work flow of the revenue cycle to ensure the best possible billing experience for the patient while meeting organizational targets
- Skilled in analytical systems thinking and collaborative problem solving in group settings
8
Experience For Revenue Cycle Business Analyst Resume
- Skilled in working with a variety of individuals from diverse backgrounds and maintaining collaborative relationships
- Experience with diligence gathering, process review, data analysis and generating requirements directly with customers
- Strong background and proficiency with writing producing detailed Project Management policies and processes
- Revenue cycle experience in core area(s) including: Patient Access, Revenue Integrity, Patient Financial Services, Billing, Vendor Management, etc
- Experience with coding services within provider settings, including In-Patient
- Three (3) years’ experience managing patient registration, time of service collections and charge entry function in a multi-specialty setting is required
9
Experience For Supervisor, Revenue Cycle Resume
- Patient or hospital billing / accounting experience required
- Experience with identifying and understanding Insurance plans and coverage
- Experience managing/ delegating large teams ( 300+)
- Proven leadership in consulting and, for some areas, project management
- Ensure all patient services are financially secured by completing insurance notification prior to services rendered
- Establish and maintain effective working relationships and communicate clearly with customers and companies both within and outside of Steward
- Drafts reference materials and assists with documentation for training courses to prepare staff for effective system use
- Ensure that all required documentation for billing is completed and accurate prior to claim submission
10
Experience For Revenue Cycle Director Resume
- Experience working in hospital revenue cycle department as a director or supervisor (patient access, patient financial services)
- Experience working in hospital revenue cycle department as a consultant, director or supervisor (patient access, patient financial services)
- Progressively responsible experience to ensure familiarity with patient accounting and/or patient registration
- One or more years’ experience working with the Millennium suite of solutions
- Medical claims or coding experience
- Experience with hospital patient accounting practices and/or back-end revenue cycle methodologies
List of Typical Skills For a Revenue Cycle Resume
1
Skills For Revenue Cycle Supervisor Resume
- Great communication skills to effectively communicate with all levels of management
- At least five (5) years proven appropriate application of management skills successfully resolving a variety of people issues
- Demonstrated ability to effectively develop training platforms and curriculum for a broad, diverse audience
- Excellent oral presentation skills and the ability to lead group discussions
- Effective organizational and administrative skills to include advanced knowledge of personal computer usage
- Effectively manage information to meet the needs of the organizations by creating systems, analyzing data and provide timely reporting
- Technical understanding of revenue cycle and professional billing, emergency medicine experience strongly desired
- Demonstrate effective leadership by developing and defining vision, mission, customer service, business plans and quality improvement activities and measures
- Apply critical thinking and analytic skills to formulate recommendations and resolve problems
2
Skills For Revenue Cycle Associate Resume
- Experience with payment processing vendors is strongly desired
- Strong knowledge of and experience with reporting packages (Business Objects etc.) and databases (SQL etc.)
- Prior management experience in revenue cycle
- Skill in establishing and maintaining effective working relationships with Executives, management, Providers, and employees
- Proficient skills to collect, organize and analyze data, produce actionable reports and recommend improvements and solutions
- Concise and accurate written communication skills
- Prior experience in and understanding of several functions within healthcare Revenue Cycle, including Patient Access and PFS
3
Skills For VP, Revenue Cycle Resume
- Strong attention to detail and proven ability to gather and analyze date and keep accurate records
- Experience of senior executive level experience within a Physician BPO or Medical Group / Physician Revenue Cycle organization
- 2 – 3 years’ experience as a Sr. Revenue Cycle or Sr. Medical Reimbursement Representative; or 1 – 3 years’ experience as a Supervisor
- Experience with Microsoft Word (opening a document, cutting, pasting and aligning text, selecting font type and size)
- Proficient excel experience, including pivoting and manipulating the data, creating visuals, such as graph and charts to identify trends
- Provide effective human resource management by providing, assessing and teaching appropriate staff and promoting communication and feedback
4
Skills For Revenue Cycle Coordinator Resume
- Experienced in auditing, training and communicating revenue cycle regulations and concepts
- Experience with Microsoft Excel (opening a workbook, inserting a row, selecting font style and size)
- Skill in creating, revising, and implementing verbal and written instructions
- Experience with management reporting, metrics and goal setting
- Experience overseeing for revenue cycle systems in a multi-facility setting
- Knowledge and experience with cash applications (posting, balancing, etc.)
- Experience developing and executing new strategies in complex, multi-stakeholder settings
5
Skills For Director of Revenue Cycle Resume
- Skill in the developing procedures and training material
- Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, SPSS, SAS etc.)
- Previous project management, consulting or implementation experience
- Experience working independently, achieve tight deadlines and take initiative on multiple projects
- Experience leading revenue cycle functions for both hospitals and physician group practices
- Experience providing leadership and management direction in a healthcare environment
- Develop and maintain effective working relationships with team members, business process owners, management and other customers
- Act as a trusted advisor to Service teams, targeting customer-centric RCM experiences for improvement
6
Skills For Revenue Cycle Representative Resume
- Demonstrated ability to manage multiple projects and overlapping deadlines, for individual work and delegated teams
- Demonstrated ability to apply conflict resolution techniques to successfully overcome differing viewpoints
- A strong consulting background is required
- BS/BA in Finance, Accounting, or General Business; or Work Related Experience
- Experience in Consulting
7
Skills For Revenue Cycle Consultant Resume
- Experience in managing Revenue Cycle
- Experience working in a complex hospital system is highly desirable
- More years related experience and/or training; or equivalent combination of education and
- Demonstrated ability in the development of a daily management system employing LEAN methods
- Revenue Cycle experience in a Healthcare setting
- Strong background in financial management and knowledge of Federal and State laws and requirements
8
Skills For Revenue Cycle Business Analyst Resume
- Experience directly managing people and teams
- Multi-task, prioritize and be detailed oriented with minimal supervision
- Experience in the Revenue Cycle process
- Experience with Epic implementations
- Progressive financial management experience
9
Skills For Supervisor, Revenue Cycle Resume
- Proven abilities in workflow improvement, issue resolution and root cause analysis required
- Experience with related specialties within the Epic Revenue Cycle (Remittance, Contracts, CDM, Charge Router, General Ledger)
- Experience with multiple implementations from start to finish
- Experience with production support and tickets
- Manage, organize, prioritize and multitask
- Management experience within Revenue Cycle
10
Skills For Revenue Cycle Director Resume
- Demonstrated leadership ability to work in a team build consensus, problem-solve,
- Cerner OneChart experience (NOT required)
- Experience in a matrixed organization / mission based organization
- Prioritize responsibilities and meet deadlines
- Recent, related experience, working in a healthcare facility business office setting, performing directly transferable work
List of Typical Responsibilities For a Revenue Cycle Resume
1
Responsibilities For Revenue Cycle Supervisor Resume
- Displays strong written and verbal communication and presentation skills; communicates effectively with all levels of leadership, staff and business partners
- Analytical skills, and experience in reviewing, trending and analyzing report to identify, track, trend and triage issues
- Possesses project management, problem solving, and strong analytical skills necessary to develop and implement appropriate changes
- Demonstrate verbal skills, written and oral
- Displays good judgment by using critical thinking and data analysis prior to escalating ideas and/or issues to the Management team
- Develops analytical skills through troubleshooting reported production issues
2
Responsibilities For Revenue Cycle Associate Resume
- Ensure charge capture, reduce bill holds and effectively manage denials
- Two (2) years’ experience of medical office experience
- Experience with Epic and/or Cerner strongly desired
- Strong attention to detail and proven ability to gather and analyze financial data and keep accurate records
- Manage subordinate management team including optimizing core competencies and skill sets
3
Responsibilities For VP, Revenue Cycle Resume
- Experience managing high performing accounts receivable teams
- Experience maintaining professionalism while handling difficult situations with callers/customers
- Demonstrated progressive success in previous roles, including but not limited to presenting findings, results, and recommendations to executive leadership
- Maintain a strong working knowledge of the used systems and be prepared to provide support to the Managers when requested
- Experience working in EPIC
4
Responsibilities For Revenue Cycle Coordinator Resume
- Accounting and financial analysis experience
- Knowledge and experience in hospital registration, admissions and billing office policies
- Broad understanding and experience within acute care hospital, physician practice operations, and other health care services
- Identify problem areas and trends in order to prioritize, coordinate and/or develop improved algorithms/strategies for customer approval decisions
- Experience in a revenue cycle or health care related position required
- Extensive calendar management; under direction from leaders, manage priorities
- Strong knowledge of project management tools and techniques
- Mimimum 10+ years of IT Business Applications implementation experience for cloud based software solutions
- Experience with resolute data models (HB, PB)
5
Responsibilities For Director of Revenue Cycle Resume
- Revenue Cycle Management experience required
- Leadership experience in healthcare financial management role
- Leadership experience in hospital revenue cycle management role
- Twelve (12) years overall revenue cycle experience
- Eight (8) years of Revenue Cycle Management experience required
- Monitors effectiveness of collection efforts and maintains insurance billings are current within the established time frame
- Experience in behavioral/mental health specialty
- Work with groups external to Portal Support to ensure a timely and effective hand-off of triaged calls
- Resolves insurance billing/payments collection process through proven knowledge of revenue cycle
6
Responsibilities For Revenue Cycle Representative Resume
- Knowledge of Revenue Cycle practices normally acquired through previous experience including understanding of multiple reimbursement systems
- Demonstrated ability to work in Microsoft applications (Word, Excel, PowerPoint)
- Create and foster effective partnerships and strategies with internal and external team members
- Strong knowledge of Medicaid, Medicare and Commercial Payors,
- Deliver internal and external customer experiences
7
Responsibilities For Revenue Cycle Consultant Resume
- Build and validate Business cases with management team
- Ensure customer requirements are consistently understood and met, with a priority on customer on time delivery and product quality
- Manage all operational departments to ensure effective and metric driven performance under established processes
- Related work experience required in MEDITECH or HIS
- 10+years of experience in the healthcare industry required
- Experience in business intelligence visualization tools (Mede/Analytics, Tableau, Qlik, Health Catalyst, Alteryx, etc.)
- Four (4) years of management-level experience
- Two (2) years of fiscal management experience
8
Responsibilities For Revenue Cycle Business Analyst Resume
- Experience working with Cerner Revenue Cycle solution
- Revenue Cycle Patient Accounting experience
- Hospital Billing and Follow-Up experience required
- Strong commitment to the team approach
- Experience with Epic systems
9
Responsibilities For Supervisor, Revenue Cycle Resume
- Excellent innovation capabilities and the ability to think outside the box
- Experience in a credit resolution environment
- 6 months or more of related customer service experience in a professional, financial, health care or medical related environment
- Demonstrated ability to remain focused despite frequent interruptions
- Demonstrated ability to apply a wide variety of communication techniques to deliver constructive feedback to subordinates, peers and management
- Demonstrated ability to allow objective judgment and discretion as necessary
- Demonstrated knowledge of third party reimbursement
- Revenue cycle experience in a multi-hospital system
10
Responsibilities For Revenue Cycle Director Resume
- Revenue cycle management experience with oversight of a team of 60+ professionals
- Conducting research, performing analysis, identifying opportunities and initiating best practice enhancements of the organization's Revenue Cycle practices
- Working knowledge of one or more programming languages/reporting systems, including RPG, COBOL, Java, XML, SQL, Crystal Reports,
- Ongoing training for existing team
- Crafting and delivering upon ROI-based goals that meet athena’s needs and contribute to the development of your team
- Facilitating and coordinating project activities required to
- Analyzing key reports and executing controls over such reports
- Working knowledge of Revenue Cycle regulatory and governing standards
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