Sales & Education Executive Resume Sample
Leatha Klein
653 Raphael Lodge,
Houston,
TX
+1 (555) 684 9825
Work Experience
Sales & Education Executive
06/2016
-
PRESENT
Phoenix, AZ
- Achieve ranking objective by door
- Educate to empower the Consultant sales force via in-store coaching, selling skills and product knowledge. Be a “Super” Consultant and Coach
- Inspire, educate and motivate Counter Managers and Consultants. Be their leader and mentor
- Plan & drive marketing and sales activities at counter with excellence and in alignment to strategy
- Propose monthly retail & net sales targets for all counters
- Monitor retail & net sales vs Retailer’s target & Financial plan. Ensure sell-through targets are met
- Present promotional plans to Retail Partners together with Marketing team, & ensure that promotional activities are carried out effectively at all counters
- Provide feedback on adhoc store activities on a regularly basis
- Be informed of individual store sales and customer profile
Field Sales & Education Executive
03/2014
-
04/2016
New York, NY
- Recommend new product needs and promotional strategies based on competitors’ activities and other industry sources
- Maintain strong business relationship with retail partners
- Work closely with Demand Planning Team to ensure accurate product forecasting to meet sales trends and customer needs
- Maximize employees’ productivity through education, communication and event execution. Focus on key doors
- Maximize Guide’s productivity through education, communication, and event execution. Focus on top door strategy
- Ensure Guide’s understanding and commitment of the sales and marketing program to achieve corporate goals
- Achieve fiscal budgets, which include retail sales, net shipments, return, T/E, selling costs, and demonstration. Complete understanding and ability to execute: stock/sales plan, marketing/sales programs, seasonal and special events, and in-store/counter presentation
Sales & Education Executive, Estee Lauder
09/2009
-
02/2014
Boston, MA
- Build and foster retailer relationships to sell Origins programs to store, specialty retailers and department counters and management
- Coach each door to ensure that the highest of Clinique customer service standards is maintained at the point of sale. Coach each Consultant team on specific service / selling behaviours / connecting with clients and best practices
- Lead by example via counter coaching – work alongside each Consultant team to provide on-going Education (service and selling skills/product knowledge) and reinforcement of Key Performance Indicators (KPI)
- Review on a monthly basis each Consultant’s KPIs – Hourly Productivity, AUS, IPT, MOB, new customers and Booked Appointments. Enhance performance & address concerns via in-store coaching
- Ensuring team members are aware of upcoming activities, marketing support and sales support
- Instructions and directions on action plan
- Supervision and staffing issues
Education
Johnson & Wales University
2004 - 2008
Bachelor's Degree in Business
Professional Skills
- Strong leadership, verbal communications skills
- Relevant work experience, including 1+ years’ experience in skincare
- Leads by example in attitude, brand cultures, motivation, self-directed learning, and can demonstrate a successful retail performance
- Communicate and cascade goals, objectives, and priorities to sales & education coordinators, counter/business managers and specialists on a weekly basis
- Recruiting, hiring, and training counter associates in partnership with the National Brand Manager
- Receiving and communicating feedback from team with regards to promotional mechanics, store activities, competitors’ activities
- Establishing and tracking sales goals
How to write Sales & Education Executive Resume
Sales & Education Executive role is responsible for coaching, education, retail, training, planning, reporting, travel, media, events, software.
To write great resume for sales & education executive job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Sales & Education Executive Resume
The section contact information is important in your sales & education executive resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Sales & Education Executive Resume
The section work experience is an essential part of your sales & education executive resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous sales & education executive responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular sales & education executive position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Sales & Education Executive resume experience can include:
- Proven ability and experience in negotiating with store management and business partners
- Good working knowledge on computer software
- Managed operational effectiveness across multiple sites in a retail environment
- Managing business expenses based on approved budget
- Reporting directly to the National Sales & Education Director on daily business activities
- Reporting directly to the National Brand Manager on daily business activities
Education on a Sales & Education Executive Resume
Make sure to make education a priority on your sales & education executive resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your sales & education executive experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Sales & Education Executive Resume
When listing skills on your sales & education executive resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical sales & education executive skills:
- Solid analytical and retail math skills
- Excellent presentation and facilitation skills – ability to create presentations in MS office
- Recruiting, hiring, and training counter associates in partnership with the National Sales & Education Director
- Wear a lab coat during all in-store coaching sessions and training seminars
- Grow our brand’s business within the account by motivating store consultants and branch management to the company’s sales and marketing programs
- Substitute for Counter Manager during her absence in key doors
List of Typical Experience For a Sales & Education Executive Resume
1
Experience For Field Sales & Education Executive Resume
- Collaborate with Counter/Store Manager to develop weekly and monthly targets (both quantitative and qualitative) and action plans
- Secure store management and counter staff buy-in to specific goals and strategies
- Maintain an ongoing awareness of the performance of the Brand in each door versus competition. Discuss at Brand and HR Meetings areas for improvement and recommendations for a course of action
- Ensure that all counters/stores follow merchandising and hygiene standards as directed by the Brand
- Review Module and Category Mix every 6 months based on POS sell through units to maintain healthy counter inventory
- Ensure purchase orders are received from stores before last order dates
2
Experience For Sales & Education Executive Estee Lauder Resume
- 1) Lead and Execute Tom Ford Beauty, By Kilian and Editions de Parfums Frederic Malle Initiatives
- Work with Brand Manager to plan and achieve retail sales goals by door
- Create store-specific action plans to achieve counter goals and objectives. Collaborate with sales and education coordinators to ensure execution of those plans
- 2) Build Tom Ford Beauty, By Kilian, Editions de Parfums Frederic Malle Teams through Selection and Retention of Staff
- Oversee and develop direct reports (Sales and Education Coordinators)
- Coach and develop the team to maximize sales results through focus on specialist productivity. Hold specialist team accountable to image and service experience expectations. Continually engage teams in each brand’s philosophy on fragrances and cosmetics
- Conduct face-to-face interview with specialist and counter/business manager candidates, as well as freelancer candidates
3
Experience For Sales & Education Executive, Estee Lauder Resume
- Collaborate with store management (store manager, department manager) on the selection of highly talented specialists and counter/business managers, utilizing information from the interviews
- Actively recruit potential candidates for specialist, counter/business manager, and freelancer positions
- Build and lead seasonal and basic education seminars, as well as counter manager meetings across all brands and retailers
- Identify store management needs to Tom Ford Beauty, By Kilian and Editions de Parfums Frederic Malle management team
- Ensure all counter staff from each brand are scheduled to attend semina
4
Experience For Sales & Education Executive, Sephora Resume
- Territory: US, Central
- Sales Management (50%)
- Territory: US, West
List of Typical Skills For a Sales & Education Executive Resume
1
Skills For Field Sales & Education Executive Resume
- Strong in numbers, particularly sales management
- Be the Brand Ambassador during client facing events through public speaking/presentation opportunities as required
- Proactive in problem-solving and taking initiative to improve business
- Execute Global Education strategies, managing accreditation achievement for selling specialists
- Present new launches and strategies including events during seasonal summits with each store leadership team
- Partner with existing spa’s to be able to incorporate additional Darphin facials, professional and retail products
- Secure premier space and location (and outposting, where possible) for the company’s brands
2
Skills For Sales & Education Executive Estee Lauder Resume
- Communicate retailer’s needs, objectives and future plans to Regional Marketing Director
- Execute Visual Merchandising’s point of sale guidelines based on strategy of store
- Ensure that all counters are sufficiently and well-balanced stocked, to prevent loss of sales
- Provide feedback on ad-hoc store activities on a regularly basis
- Plan and propose sell-in and sell-through targets
- Review performance to ensure the achievement of all brand key performance indicators and fiscal targets
- Ensure regular liaison with Education to ensure a robust and proactive engagement plan for all stores, with specific focus on flagship doors and Salons and areas of greatest opportunity/ROI
- Work with each Salon to maximise their potential in Retail Sales while also advising on business building strategy and opportunities and the successful management of their operating expenditure
- Be aware of all department and competitive activity and put forward, where appropriate, a localised plan to gain incremental sales for consideration and agreement by the National Field Sales and Operations Manager
3
Skills For Sales & Education Executive, Estee Lauder Resume
- Always use Clinique products including skincare, makeup and fragrance
- Charismatic/Animated/Energetic and ability to embrace the brand’s unique philosophy & history
- Has the ability to drive sales results
- Professional attitude and ability to flexible and deal with change
- Hands-on coaching skills with proven ability to transfer knowledge within a fast-paced, retail cosmetics environment and incorporating beauty trends on social media
- Uses initiative and sound judgment in business planning and team engagement with previous exposure to creating, implementing and negotiating business building and team engagement strategies
4
Skills For Sales & Education Executive, Sephora Resume
- Relate with different stakeholders and enjoys the fast-paced retail environment
- Numeric ability essential - Computer literate in Excel and Word
- Lead a team and manage others
- Plan, direct and control the sales business strategies and activities of both brands to achieve national revenue, sales and profit targets
- Plan, execute and manage the special events activity in line with brand objectives of new customer acquisition, retention and brand image
- Be responsible for our world class education programmes here in New Zealand, both in a classroom environment and in-store
- Develop relationships with retail partners
- Be open to travel out-of-town when required
- Lead the orientation of Counter Manager/New Consultants in-store
5
Skills For Sales Education Executive, Le Labo Resume
- Manage the counter’s inventory through communication with the manager, sales operations. Accountability for managing rtv’s and destroyed in field merchandise at each counter
- Coach and develop the team to increase productivity and results. Hold tom ford specialist team accountable to image and service experience expectations. Continually engage teams in tom ford’s philosophy on fragrances and cosmetics
- Partner with account’s regional beauty directors on seasonal planning and door specific action plans
- Develop Sephora Cast Member’s knowledge of the edited Origins assortment through on floor sound-bite education and selling alongside the team
- Based in: Chicago, IL or Houston, TX
6
Skills For Sales & Education Executive Central Resume
- Number of Doors: Approximately 95
- Optimize tier door strategy and controllable contributions for increased profitability. Communicate with Guides and Cast Members, Origins product objectives; monitor and assist execution of merchandising and visual updates; new product launches
- Recruit, hire, develop, and retainTop Talent Store Managers, Counter Managers and Guides. Fill open positions in a timely fashion. Maximize hours and reduce turnover and vacancies
- Maximize freelancer productivity through education, communication and event execution. Focus on key doors
- Teach, motivate, and develop freelancers through the process of coaching strengths, sales education, and the execution of Darphin sales and marketing programs and product launches
- Drive sell-through in all retail sales channels to achieve annual retail sales plan
- Ensure that each account maintains the correct retail and professional stock levels by coaching the staff and consistently providing feedback to the accounts while proactively avoiding overstock and under stock situations
- Analyzes business and responds appropriately in order to lead counter’s achievement in sell-through, service standards, rank and market share
7
Skills For Sales & Education Executive, Origins / Ojon Resume
- Manage the counter’s inventory through communication with the Manger, Sales Operations. Accountability for managing RTV’s and destroyed in field merchandise at each counter
- Coach teams to leverage and maintain point of sale (pos) as outlined in Origins’ corporate policy and procedure manual for client retention in order to conduct phone calls for product launches, events, product replenishment, general customer service and to book future service appointments
- Recruit, train, motivate, and develop our people; our company’s greatest asset
- In partnership with Education Executive, assess skills and developmental needs, providing ongoing coaching and feedback. Develop a comprehensive plan to orientate, develop and retain new managers
- With Education Executive, plan Counter Manager meetings that reinforce and drive point of sale strategies
- Work in tandem with Operations Executive to insure appropriate stock levels by brand to include any build orders required for special events
- Understand management of the counter’s inventory through communication with the Planner Executive. Accountability for managing the returns and “Destroyed in Field” merchandise at each counter
- Partner with account’s regional cosmetic coordinators (i.e., RBM’s, RCC’s, RMM’s) on seasonal planning and door specific action plans
- Substitute for Counter / Store Manager during her absence in key doors
8
Skills For Sales & Education Executive, South West Resume
- Participate in all appropriate Management meetings and training seminars
- Verify Consultants’ paperwork relating to staff purchase / incentives claim approval of Annual / Unpaid Leave Forms
- Educate specialist team and intersell associates on new product launches during department wide trainings
- In-store Coaching (50%)
- Retailer support/coverage: Sephora
- Based in: Los Angeles, CA
- Train and Motivate sales staff
9
Skills For Sales & Education Executive, El-vancouver, BC Resume
- Partner with store management to maximize brand awareness
- Communicate stock requests for both retail and non-retail items
- This role is responsible for achievement of Retail Sales and operational efficiencies across all doors / counters within a given territory
- Provides recruitment, development and in-store coaching support to Consultants and Counter Managers in order to support Retail Sales, product knowledge, client recruitment and retention, and counter operational procedures
- Works closely with Education to reinforce and embed key trainings in the field
- Lead and Execute Point of Sale Initiatives
- Coach each door to ensure that the highest customer service standards are maintained at the point of sale. Coach each Consultant team on service, selling behaviors, and connecting with clients
10
Skills For Sales & Education Executive Northeast Resume
- Review on a monthly basis each Counter/Store manager’s KPIs – Hourly Productivity, AUS, IPT, MOB, new customers and Booked Appointments. Enhance performance and address concerns via in-store coaching
- Provide support, advice and direction to Counter / Store Managers and Consultant teams in all matters pertaining to their roles and activities in-store. This includes
- Assist in set up of promotional sites and new counters
- Conduct quarterly Consultant appraisals in conjunction with the Counter / Store Managers. Recommend and implement course of action – training needs, succession planning etc
- Lead the orientation of Counter / Store Manager/New Consultants in-store
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