Sales Operation Resume Sample
Jessika Von
429 Williamson Ford,
Chicago,
IL
+1 (555) 136 8202
Work Experience
Sales Operation Specialist
05/2018
-
PRESENT
San Francisco, CA
- Enable a greater customer experience by managing customer relationships and expectations efficiently
- Expert in deck writing and preparing Power Point presentations
- Good time management and team player
- Maintain and upgrade current ERP system, BaaN as a commercial Business System Analyst (BSA)
- Contribute new ERP implementation as a Japan Commercial BSA
- Brush up Database, CRM and Sales Force Automation (SFA) as a key business user in Sales Operation
- Create sophisticated reporting functionalities and reports to support Sales Directors and Country Manager
- Manage contracts with customers and the pricing data base (OAP)
- Change management for future Order to Cash commercial processes
Sales Operation Analyst
11/2015
-
04/2018
New York, NY
- Conduct user training of SFDC and Sales Reporting System etc, as required
- Keep good relationship with internal/external stakeholders such as Finance, Logistics, IT and Sales
- Internal Strategic Associate Consultant
- Marketing Operations Associate
- In charge sales reporting and analysis, include monthly sales report, channel analysis report…etc
- Draft sales documentation, proposals, reports, and correspondence such as sales contracts and maintenance agreements
- Responsible for OAP project and SFDC reporting and analysis
Junior Sales Operation Analyst
05/2012
-
07/2015
San Francisco, CA
- Solve/share issues with Manger and Director, that are occurred in the daily business processes to prevent business impact
- Join and contribute to assigned business meeting, project and testing that are required for business
- ERP system meeting
- ERP system testing
- SFDC meeting and development
- OAP (Oracle Advanced Pricing) meeting
- BI meeting, Testing
Education
Strayer University - Chesterfield Campus
2007 - 2012
Bachelor's Degree in Business
Professional Skills
- Strong communication skills (written and verbal) and High Skills in Microsoft Office products including Word, Power Point, Excel
- Excellent analytical and problem solving skills with the capacity to engage in highly complex analysis requiring solid interpretation skills
- Extensive interpersonal and team building skills, written/verbal communication, organizational and leadership skills
- Strong computer skills including experience with Microsoft Excel, PPT, MS Project and SharePoint
- High level experience in financial modeling and cost analysis. Excellent numerical and analytical skills required
- Advance MS excel skills, proven experience with SAP
- Strong focus on process and detail; strong interpersonal and communication skills
How to write Sales Operation Resume
Sales Operation role is responsible for english, excel, microsoft, interpersonal, business, analysis, analytical, powerpoint, software, presentation.
To write great resume for sales operation job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Sales Operation Resume
The section contact information is important in your sales operation resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Sales Operation Resume
The section work experience is an essential part of your sales operation resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous sales operation responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular sales operation position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Sales Operation resume experience can include:
- 2、 With strong insight and good communication and coordination skills；
- Excellent communication skill & flexibility, exhibits the ability to interact and communicate effectively
- Track record of working in a team environment with strong communications skills
- Excellent interpersonal skills and able to foster a productive working environment with people across a wide range of disciplines
- Strong skills in all Microsoft Office products
- Manage own time and multi-task combined with strong organizational skills
Education on a Sales Operation Resume
Make sure to make education a priority on your sales operation resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your sales operation experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Sales Operation Resume
When listing skills on your sales operation resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical sales operation skills:
- Experience with a blue chip fast moving consumer goods company of at least 4-5 years proven track record / Sales Experience
- Strong experience in designing and managing processes and business planning experience
- More than 7 years of experience in sales operation, sales support, sales planning, analyst roles and operation manage skill. (Top priority)
- Good communication, presentation & influencing skills
- Strong analytical, communication and team working skills
- Strong writing, communication skills, and logical analytical capability
List of Typical Experience For a Sales Operation Resume
1
Experience For Sales Operation Specialist Resume
- Excellent English written and verbal communication skills. The role requires effective communication with colleagues from cross function stakeholders
- Strong written and spoken German & English skills
- Good analysis skill and data management skill
- Proven experience leading regional strategy sales, relationship management and operations projects at a top-tier consulting firm or in a corporate strategy
- Exceptional communication and presentation skills with an emphasis on translating insights and data into actionable recommendations for senior leaders
2
Experience For Sales Operation Manager Resume
- Effectively communicate sales operations architectures, plans, proposals, and results, and negotiate options at senior management levels
- Use project management skills in all facets of work
- English communication skills (verbal and written) with Global, Regional colleagues such as IT and Business/commercial functions in other countries
- Data inquiry/analysis skills from database as a super user level (through Business Intelligence, Cognos and Business Objects etc.)
- Software skills: Excel/ Word/ Access is required
- General sales functional skills
- Team Player: works effectively with other members of the team. Helps improve overall efficiency and customer service. Helps provides coverage for vacations
- Software skills: Excel/ Word/ Access is required. Heavy usage on Access could be advantage
- Strong ability to multi-task with effective conflict resolutions is required
3
Experience For Sales Operation Analyst Resume
- Super User in Advanced Excel Skills, (pivot tables, formulas)
- High Performer with some level of skills to provide business insight based on data analysis
- Advanced MS office skills in xls and power point
- Strong system capabilities. Experience with salesforce.com & Microstrategy / SAP BW
- Strong influence skill
- Experience in a commercial environment and/or basic finance or sales controlling
4
Experience For Sales Operation Supervisor Resume
- Good command of Microsoft Suite
- 4、 Strong responbility under pressure
- High energy team player with a strong sense of responsibility, accountability, commitment and can-do attitude
- Comfortable with change and ability to work in a dynamic, fast-paced environment and pick up new skill sets quickly
- Business acumen as well as the ability to solve problems and to set priorities
- BA or equivalent work experience. Min 5 years
- Sales operations and financial analysis experience
- Experience with Cognos and Siebel
- Perform commission validation quarterly and data verification
5
Experience For Sales Operation Executive Resume
- Experience with SQL/database queries
- Analytical and strategic with good EQ to interface with teams
- Communicate to multifunction team stakeholders (Channel team/ Finance/ Supply chain team) to consolidate feedbacks
- Previous experience in vendor and procurement management is a definite advantage
- Strong personal drive, high attention to details especially with the traceability of highly detailed requirements
- Proved experience in talent management and development
- Demonstrated ability to lead and influence a team within a large, complex and matrixed organization
- Support Sales team, participant sales forecast review and consolidate the forecast report, follow-up actions
- Good communicator in English
6
Experience For Senior Sales Operation Analyst Resume
- Experience in business analysis and operation function in multi-national companies
- Experience in sales operations, contract/CRM administration and business analytics
- Experience in a sales environment desirable
- Interests not only in IT area but also commercial, to maintain and create/develop effective new functionalities in ERP(Baan) and other IT systems
- IT (ERP Oracle, BaaN), Data Base and CRM/SFA applications back ground/experience is preferable
- Office management experience
- Executive Assistant experience
7
Experience For Customer Sales Operation Specialist Resume
- Experience in an end to end Procurement & Supply Chain environment
- Communication: effective communicator both verbal and written
- Experienced with Business Object Web Intelligence Report
- Create and establish effective report automation
- High Tech Experience an advantage
- IT (ERP, such as Oracle, BaaN), Data Base (BO, BI) and CRM/SFA (SFDC) applications back ground/experience are preferable
- Strong user of Microsoft excel
- Good leadership and team management
8
Experience For Sales Operation & Business Intelligence Analyst Resume
- Good demand of English & IT applications
- Flexible, supportive and good teamwork player
- Experience in Oral English
- Commissions and incentives: strong knowledge of mechanics on the subject
- Attention to details and ability to work under pressure and to tight deadlines with a strong customer centric mentality
- O At least 7 years of sales management experience
- Some analytical experience
- Strong MS Outlook and Powerpoint
9
Experience For Sales& Operation Director Resume
- Very good oral and communication kills
- Strong administrative background in a commercial environment
- Overseeing the gateway/compliance process ensuring information is entered in a timely fashion
- Working with Marketing, Asset teams and Suppliers to ensure all critical elements of the campaign are coordinated and managed
- Programming Knowledge for upgrading / maintenance the arrow CRM System (Salesforce)
- Reporting and controlling of external Field Sales Partner Sales Support. Build reports of Perfect Store with main focus on distribution
10
Experience For Senior Sales Operation Manager Resume
- Working with Accounting, Finance, and Human resources, provides assistance with sales incentive compensation administration on an as-needed basis
- Understanding & working knowledge with ISO 9001:2000 Quality procedures
- Developing and delivering reports and presentations
- Persuading and influencing customers
- Working knowledge of MS Word, Excel and Visio required
- Working with TOMS’ Logistics, manage China domestic logistics in support of China domestic sales
- Working knowledge of SFDC is required
- Understanding of IT services & topology
List of Typical Skills For a Sales Operation Resume
1
Skills For Sales Operation Specialist Resume
- Strong communication skills and confidence with executive level presentations,
- Demonstrate your deep analytical skills,
- Influencing skills, entrepreneurial thinking, self-initiative
- Able to demonstrate attention to detail, and good judgment showing logical decision-making
- Working experience with the same position in FMCG industry (experience in sales planning, sales operation is an advantage)
- Have good experience working within data warehouse environment
- Experience in Sales operations with a solid understanding of pipeline management
- Responsible for validation of new products by Validoo and secure approval according to market rules
2
Skills For Sales Operation Manager Resume
- 3、 Good learning ability and strong ability to resist pressur；
- Contr. Skills - Processes & Systems
- Analytical skills with ability to develop strategies, tactics and measurable implementation
- Armstrong: Work closely with Regional IT and vendor to ensure effective and efficient field selling tools and system on tablets device(s)
- Excellent leadership abilities; skilled at management and mentoring
- Time management skills and work efficiency are critical
- Effectively manage projects to ensure successful execution; make changes, as deemed appropriate, to monitor progress and keep projects on schedule
- Intermediate computer skills in Microsoft Office (Outlook & Excel), ERP/CRM system or similar (SAP, Salesforce.com, Sharepoint, Model N)
3
Skills For Sales Operation Analyst Resume
- Exceptional written & verbal communication skills to facilitate communication and interaction with all staff levels & customers
- 1、 At least 5 years of sales management experience in FMCG, more than 2 years of experience in functionaldepartment;；
- Solid experience in a remote Administrative Assistant role
- Proficient in PC skills (MS Office, Web based commercial Software applications, ERP - preferably SAP SD & MM;)
- Good business analysis/management skill
- Programming skill – HTML5, MySQL, CSS, Java script, PHP
4
Skills For Sales Operation Supervisor Resume
- Working Experiences (Including Internship) in analytics, reporting role or Research Assistant in international consulting firm
- Experience of influencing and engaging in customer organisations
- Communicate with OTM C/D operators promotion and activation in the marketplace with effective medium by coordinating with channel marketing manager
- Familiarity with sales team management concepts - forecasting, planning, optimization, logistics – gained through work experience
- Experience leading or managing projects of various size, duration and scope
- Thorough understanding of and experience in applying business and sales operations practices and process design to situations
- Excellent customer orientation and problem-solving attitude
- Functional experience, preferably in Key Account and Pharmacy Sales Operations Management, Trade Marketing and/or Finance is an advantage
- Experience with implementing processes or policy changes
5
Skills For Sales Operation Executive Resume
- Preferably with more than 3 years of relevant working experience
- Experience of conducting business in English with internal/external resources are essential
- Above working experience in FMCG company in Sales Operations / field sales
- Proven ability in managing multiple tasks simultaneously
- Establish and maintain on-going and effective communication with sales team
- Experience in sales, service, and/or marketing environment
- Solid working knowledge of information systems
- +7 years of functional experience within trade marketing/account management/field sales
- Commercial experience involving communication with Vendors & Customers
6
Skills For Senior Sales Operation Analyst Resume
- Related working experience in data analysis function
- Flexible and positive, good command of execution and learning capability
- Strong organizational, analytical and problem solving capability
- Professional working experience
- Improve Sales user experience of on-and off-boarding process
- Establish and maintain on-going effective communication with various internal stakeholders
- Generate ad-hoc reports and dashboards analysing KPIs and Salesforce effectiveness
- Strong potential and learning agility
- Related experience in data analysis and reporting
7
Skills For Customer Sales Operation Specialist Resume
- Complete ‘vintage charts’ during high volume ramps prior to Production release
- More than 2 years of working experience in a similar role
- Detailed and process oriented with demonstrated capabilities in business process design, modeling and requirements analysis
- Self-Motivation - sets and achieves challenging goals; demonstrates persistence and overcomes obstacles
- Good knowledge of Excel, PowerPoint and ideally statistical modeling
8
Skills For Sales Operation & Business Intelligence Analyst Resume
- Demonstrates proficiency in the use of MS. Excel, PowerPoint
- Demonstrate the ability to think both analytically and creatively
- Co-operate with MCO Sales Operation Manager in order to make sure seamlessly data and reporting flow between countries and MCO level
- CD Information center; control information from company to CD Team and other functions via any effective mediums: SMS, Email, Letter
- Collaborative, works well in a team environment - Good command of MS Excel and MS PowerPoint
- Assist in commission validation quarterly
9
Skills For Sales& Operation Director Resume
- Monthly sellers achievement’s validation
- Strong critical thinking and problem-solving
- Experience and acceptance of “Matrix management and reporting” required
- Analyzes sales business needs and ensure effectiveness of processes by constantly adjusting them to meet business needs
- Good understanding of mobile industry/business
- Provide executive management with visibility and updates, ensuring compliance with priority and timeline expectations
10
Skills For Senior Sales Operation Manager Resume
- Evaluating forms of forecasting and planning methodologies to develop guidance for deploying sales and operational resources and activities
- Reading, analyzing and interpreting business periodicals, journals and related information
- Managing calendars as needed - booking calls and meetings, resolving calendar conflicts
- Understanding of business process and requirements and able to translate into reporting requirements and design
- Existing knowledge of chargeback claims processing and order management systems
- Developing analytics, reports and communications within sales and marketing
- Identifying and communicating potential operational or analytical concerns
List of Typical Responsibilities For a Sales Operation Resume
1
Responsibilities For Sales Operation Specialist Resume
- Drive strategic priorities in the Gaming category including Console, Social and Mobile Gaming, and Real Money Gaming ensuring decisions in line with the global sales organization’s approach
- Skilled at sales methodologies, pipeline management, and best practices
- Collaborate with sales to prioritize deals and assist with the completion of internal compliance requirements
- Experience in Microsoft Dynamics CRM or SalesForce
- Prioritise multiple projects simultaneously
2
Responsibilities For Sales Operation Manager Resume
- Sales based mentality, proactive problem solver, skilled at customer negotiations
- Participate in ad hoc projects to enhance the productivity and effectiveness of the sales team
- Self-motivated/self-starter with ability to establish priorities, multi-task, and perform under tight deadlines
- Monthly sales effectiveness report preparation and execution
- Relevant business experience
- Making travel arrangements and applying for travel visas
- Preparing expense claims and raising purchase requisitions
- Assisting managers for all the team-building and important outdoor meetings
3
Responsibilities For Sales Operation Analyst Resume
- Supporting the Hong Kong Wellness team in arranging wellness activities
- Liaising with the landlord on building management as needed
- Ongoing maintenance of electrical appliances, furniture and fittings, working with IT on any equipment issues
- Preparing overall divisional sales and product reports
- Getting feedback from the customers
4
Responsibilities For Sales Operation Supervisor Resume
- Tracking and maintenance of application form
- Ensuring that all relevant data is analyzed and combined scientifically to present the most accurate and intelligent data driven campaign possible
- Managing the procurement of office and pantry supplies and other items as needed
- Being the lead Fire & Safety Warden for the office
- Managing time and products to achieve results within deadlines
- Operating a PC or laptop and associated programs, such as Microsoft Office products, email, and related items
- Communicating operational and service information
- Being proactive in service and customer needs
- Fostering a positive, competitive, confident environment
5
Responsibilities For Sales Operation Executive Resume
- Understanding of Sales Operations roles and workflow
- Tendering support (non-provincial tenders)
- Organize department meeting and weekly review meeting, taking meeting minutes
- Position is responsible for supporting Global Sales by managing information, reporting and operationals activities related to the sales process
- Support and facilitate billing with the sales team and billing team by ensuring commission accruals are accurate
- Responsible for sorting, auditing and processing the relevant application materials of channel distributor
- Identifies and addresses obstacles ensuring appropriate resolution. Modifies tasks, sequencing and resourcing as appropriate to maintain progress
- Responsible for incoming and outgoing deliveries (including physical mail; couriers, vendors and suppliers)
- Analysis, pulsing and reporting of sales forecast, pipeline, order and cost information in support of the Poles goals and objectives
6
Responsibilities For Senior Sales Operation Analyst Resume
- Calculate sales incentives using global tools / processes and route them through the proper approval channels before submitting them to payroll
- Supports BU expense management including entering requirement in procurement system, payment document check and accrual preparation
- Support the productivity forecasting efforts for the annual Operating Plan
- Attend Sales forecast review meeting and provide supporting documents
- Ownership and management of defining and implementing sales campaigns to grow customer count and results for EMEA Region
- Independently identifying and collecting the questions to be analyzed
- Key person to deal with sales operation backend support, e.g. contract management, pricing reporting
- Coordinate closely with sales operation account managers to ensure orders are fulfilled correctly according to shipping lead time and delivery dock date
7
Responsibilities For Customer Sales Operation Specialist Resume
- Deep understanding about sales operation (way of working, distributor management, process)
- Price setting /promotion setting/claim process
- Obsolete and SLOB management: work with supply chain in order to minimize business write off by clearing of slow moving products any obsolete issues
- Attends customer visits and sales activities to continue strengthening relationship, understanding needs and operations and secure and grow business
- To lead region SEI team to implement national projects tracking and checking requirement
8
Responsibilities For Sales Operation & Business Intelligence Analyst Resume
- In depth working knowledge of the Sales/Commercial operation rhythm, including tools such as Sales Force.com ,
- Owner for Revenue Forecasting and Revenue gap closing processes for the Automotive accounts EMEA, with ~$1.5B/year
- Direct interface with sales to provide product support, pricing, invoicing and delivery
- Develop a deep understanding of the market dynamics and implications for Facebook’s strategy in each region to drive best global standards
- Business operations experience preferably in the digital media, technology, online gaming or Internet space operating with large and complex organizations
9
Responsibilities For Sales& Operation Director Resume
- Assist in managing business' financial and sales reporting functions
- Plan and monitor timelines to meet strict deadlines in reporting as required
- Legal Contracts (NDA’s and Revenue Generating)
- Enable the compensation planning
- Owns SFDC usage training and dashboard/reports specification; support commercial team to manage and track SFDC quality
- Manage business related database information and keep closely tracking on time
- Collaborate with Sales, FAE’s and/or Marketing identify correct material to ship to the customer
- Self-motivated, driven, smart, and willing to learn with a desire to succeed
- Collaborate with business/finance personnel to drive process improvements and cost saving
10
Responsibilities For Senior Sales Operation Manager Resume
- Setup forecasting model, perform risk and opportunities variance analysis versus plan
- Manage the Weekly, Monthly and Quarterly results reporting
- Provide deep dive analysis to guide business decision making
- Strategic and Logical thinking
- Responsible for working with a virtual team from cross functional supports
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