Sales Team Lead Resume Sample
Mallory Kuphal
9698 Cremin Dale,
Los Angeles,
CA
+1 (555) 804 3478
Work Experience
Inside Sales Team Lead
01/2018
-
PRESENT
Los Angeles, CA
- Coaching & Mentoring - Work with MP's that are under-performing and newer MP’s that require more attention
- Drive Inside Sales Account Development Representatives to develop and maintain relationships with architects, interior designers, specification writers, owners, millworkers and general contractors to increase preference and demand for DuPont Corian® Solid Surface and Corian® Quartz products
- Identify, develop, and maintain strategic relationships with a focused purpose of educating and networking with the client to generate qualified opportunities while selling products to new and existing customers through consultative selling practices
- Attain or exceed monthly sales goals
- Report all activity in SFDC and sales enablment technolgies
- Act as a liaison between account development managers, clients and partners
- Target territory end user contacts to drive brand preference, adaptoption and project specifications
- General partner support including marketing programs, transactional support, and managing the specifications through the sales cycle
- Remain up to date with client trainings, tools, and resources to develop and maintain expertise on all products
Sales Team Lead
10/2014
-
10/2017
Dallas, TX
- Promote product and services to Architectural and Design firm executives
- Effectively manage the pursuit, qualification, and transfer of new opportunity level data to senior level account executives
- Assist in the creation and implementation SOP (Standard Operating Procedures) and MBO’s (Management by Objectives)
- Serve as a focal point to communicate and resolve tasks and problems
- Provide guidance to the team based on management direction and program goals
- Strong communication and tenacity
- Lead by setting a role model example and effectively manage assigned territory and achieve their target goals
- Practice the MarketSource core values- Relationships, Open Communication, Work Ethic, and Serving Others
Southeast Vegetable Sales Team Lead-st Louis
09/2007
-
05/2014
Boston, MA
- Keep the Program Manager informed of task accomplishments and or issues as they arise
- Functions as a solid team player and work closely with team members, field sales, and customer care to create a superior customer experience
- Works with manager to ensure a consistent and effective customer experience, appropriate transaction processing, high customer satisfaction and service levels
- Takes independent action implement new ideas or potential solutions without prompting; does not wait for others to take action or to request action
- Seeks opportunities to go above and beyond job requirements in order to achieve stated goals and objectives
- Develop and implement sales strategy for key customers to achieve sales plan and market share objectives
- Develop and manage key customers, achieving mutually beneficial agreements through skilled negotiation and understanding of the customers business. Cultivate and maintain sustainable business relationships with key customers at various levels in the organization
- Manage trade budgets and promotional planning for key customers. Conduct short term and long term planning for budgets, new products, distribution, trade spend, etc
- Strategically develops annual plans to drive prioritization. Understands financial position when conducting business planning. Analyzes dates to determines shortages and gaps within customer plans, and develops solutions to course-correct as necessary
Education
Strayer University - Newport News Campus
2002 - 2006
Bachelor's Degree in Business
Professional Skills
- Excellent verbal and written communications, listening and presentation skills
- Excellent communication skills, especially via phone in the establishment of relationships with districts and schools
- Demonstrated experience forecasting new sales opportunities, setting goals, and monitoring sales activity
- Prior management experience overseeing and developing sales teams
- Formal sales training (Miller Heiman, SPIN, Challenger etc.) and prior experience working in a CRM system for opportunity management is very beneficial
- Demonstrated experience managing people and process from start to finish
- Proven sales experience with a track record of over-achieving quota
How to write Sales Team Lead Resume
Sales Team Lead role is responsible for languages, english, software, retail, training, recruiting, security, compensation, reporting, manufacturing.
To write great resume for sales team lead job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Sales Team Lead Resume
The section contact information is important in your sales team lead resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Sales Team Lead Resume
The section work experience is an essential part of your sales team lead resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous sales team lead responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular sales team lead position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Sales Team Lead resume experience can include:
- Strong customer focus, communication, sales coaching, decision-making and influencing skills
- Excellent communication skills, both verbal and written in Mandarin and English
- Demonstrated experience working with multiple internal and external stakeholders
- Sales or business development experience, more than 3 years’ sales team management experience
- Inside sales experience with a track record of consistently building new pipeline in Cloud, SaaS or hosted solution selling
- Experience of working in multiple regions and understanding the challenges/opportunities that emanate from those regions
Education on a Sales Team Lead Resume
Make sure to make education a priority on your sales team lead resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your sales team lead experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Sales Team Lead Resume
When listing skills on your sales team lead resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical sales team lead skills:
- Understands Olson Digital’s wide ranging solutions and be able to communicate them effectively to prospects
- Problem-solving and analytical skills to interpret team performance and market trend information
- Participate with interview process to develop interviewing skills
- Experience developing, measuring, and documenting improved efficiencies in workflow and system processes
- Experience recruiting and hiring candidates for a high performance sales team
- Experience developing and coaching inside sales reps
List of Typical Experience For a Sales Team Lead Resume
1
Experience For Inside Sales Team Lead Resume
- Effectively utilizes the Wells Sales Process and leverages internal cross-functional partners to bring strong, data driven solutions to the customer. Coaches and develops team members to do the same
- Channel Management experience – ability to drive extended sales team to success
- Mentor team regarding performance goals, conduct weekly team meetings and escalate issues on the teams’ behalf when necessary
- Follow up via phone on leads generated from the company’s marketing efforts, website, and by software partners, and work them to a successful close
- Ensure accurate record-keeping and compliance with ICF’s CRM system
- Understands ICF Digital Service Group’s wide ranging solutions
- Build and maintain a current install base portfolio with client heat mapping and timeline triggers
2
Experience For Sales Team Lead-market Hall Resume
- Interact with existing customers primarily by phone and email
- Preferably have background in both pre and post-sales supporting environment
- Passion for sales and customer handling
- Knowledge of Grocery channel and CPG sales
- Results, strategy and vision orientation, leadership, strong oral and written communication, decision making, change management, coaching, analytical, project and risk management, building relationships and time management
- Sales of Cash Management products and services(50%)
3
Experience For Southeast Vegetable Sales Team Lead-st Louis Resume
- Lead a team to pursue new business opportunities and aggressively drive sales from initial communication to delivering qualified leads to the ICF Digital Services Group’s sales and account teams
- Work with Sales Directors and RSM’s in development of contact goals, direction and initiatives
- Set up, develop and drive the inside sales team’s direction, coordination, and evaluation of the outbound call Management activity within the site
- Lead and set priorities for UFS internal Sysco Business Team – a cross-functional, dynamic group of Managers charged with engaging w/ Sysco’s Category Management process, as well as driving post-award execution
- Set an execution agenda, drive performance & hold accountable the 3 Zone leaders and their 9 Regional Managers & 50+ Unilever Food Solutions field sales reps managing Sysco OPCO’s & their respective operator accounts
- Communicate regularly with the sales managers concerning all aspects of sales, training opportunities, customer reaction, and sales associates’ performance
- Coordinate with Rezovation’s sales team to identify cross-sell opportunities
4
Experience For Sales Team Lead-direct Resume
- Be an expert at assigned account’s system to collect data to analyze sales trends, manage forecasts and identify opportunities
- Proficiency in computer business programs – Excel, Word, PowerPoint, etc
- Communicate concisely and accurately, written and oral
- Travel based on business needs on average 10% a year
- Coach team of Sales Agents to drive new sales
- Motivate team members and monitor team’s performance
5
Experience For Sales Team Lead-grabcar Resume
- Meet and/or exceed call center key metrics
- Assist Agents with product specific questions
- Create a productive and positive synergy with the team
- Ensure applications are submitted accurately and on time
- Understand and adhere to all Company Carrier and/or CMS related policies and procedures
- Assist Agents with difficult and escalated calls
- Resolve escalated issues with members, carriers and other clients
6
Experience For Direct Sales, Team Lead Resume
- Lead generation and prospecting for TravelClick solutions to hotel clients, including, independent boutique hotels, management companies, and/or branded properties
- Drive sales of our core products through solution based inside selling strategies for your own portfolio of customers
- Successfully drive team to consistently meet and exceed quota goals and performance objectives
- Assist Inside Sales team on sales calls and mentor team as a “player coach” to
- Identify up/cross-sell opportunities for Professional & managed services opportunities and develops new upsell and cross sell prospects by understanding customer needs and requirements and help them to achieve their need and business results
7
Experience For Treasury Management Sales Team Lead Resume
- Team with account manager and channel partners to build pipeline and close renewal sales and achieve quarterly quotas
- Create new program and initiatives to increase awareness and client’s adoption rate
- Perform purchase order (PO) review and analysis to ensure correctness and audit compliance
- Manage a team of 15-25 representatives. Coach and manage performance
- Develop team members and the culture of the organization
8
Experience For Truckload Sales Team Lead Resume
- Rethink, be creative and improve the performance of call center
- Agent Performance: Responsible for recruiting, training, managing and monitoring sales agents so that they have the skills and knowledge to meet all sales objectives through different forms of coaching
- Reporting: Responsible for providing results updates on various aspects of channel performance to other members of the management team
- Sales performance, Operational cost performance & operational performance
- Insight: Analyze and interpret agent results & present to other members of the management team
- Manage KPIs, ensure deliverables are exceeded and revenue is achieved
- Develop, coach, and manage your sales team to ensure operational excellence
- Focus, motivate and inspire the team in a goal and results oriented way by driving optimum individual and team performance to deliver against agreed KPIs and targets
9
Experience For Inside Sales Team Lead-actimize Division Resume
- Conduct 1:1’s with team members to assess performance against objectives
- Carry out phone and email evaluations on a weekly basis to ensure consistency and adherence to all program requirements and best practices in customer engagement
- Provide leadership, support, and development to members of the team and build on the strengths of the team members that drive optimum performance
- Oversee and manage the day to day operation and workflow of the team in an organized and efficient manner
- Act as a point of referral for complex and escalated queries
- Ensure that all client KPI targets are met, including aspects of Performance Management, People Management, Transition Management, Recruitment, Quality Management, Policy communication etc
- Commercial execution to generate top-line growth
10
Experience For Direct Sales Team Lead-uho Resume
- Understand broader sales opportunities: Understand the customer’s overall workflow, identify cross-selling opportunities and share these with colleagues in other sales verticals
- Nurture leads that are not sales ready
- Remain engaged with customers that are interested in Leica products, but not ready to purchase and ensure that Leica is their first-choice when they do purchase
- Customer obsession, professional, ambitious, highly organized and results driven
- Meets operational standards by implementing sales, customer service, and quality standards; resolving problems and identifying trends, identifying systems improvements
- Oversees all real-time and intra-day activities to ensure service goals are met
- Supervises and oversees day-to-day operations
- Handles escalated calls in professional, courteous manner
- Evaluates and recommends methods for improvement of practices
List of Typical Skills For a Sales Team Lead Resume
1
Skills For Inside Sales Team Lead Resume
- Coach Agents on the proper ways to effectively use rebuttals to improve closure sales
- +1 years people management experience, including hiring, developing and change management
- Experience building a sales team to bring a new product and/or service to market
- Experience selling capital equipment (short sales cycle, $15-30K ASP) through inside sales
- Experience driving daily management (team stand-ups, KPI review)
- Experience working with brands or supply chain ecosystem
2
Skills For Sales Team Lead-market Hall Resume
- Experience navigating complex processes/environment
- Experience in either business to business sales or marketing in a medical devices / healthcare industry environment would be very beneficial
- Proven track record of delivering sales goals
- Support team members in development and implementation of effective sales plans, utilizing customer and market data to achieve company objectives
- Demonstrate proficiency in sales of all strategic TM products and the ability to identify targeted company needs with consultative solutions for the client
3
Skills For Southeast Vegetable Sales Team Lead-st Louis Resume
- Experience in sales required. 1-2 years as Team Lead or in a supervisory capacity
- Sales experience
- Valid driver’s license for travel purposes
- Sales experience of at least 1 - 2 years is beneficial
- Or more experience directly related to Sales or IT systems
- Strong proficiency with computers (Microsoft Office) and web presentation tools
- Good knowledge and interest in the IT industry and products
- Lead and motivate the team to achieve excellent customer relationships and business results
- Bridging clear messages and instructions to the team
4
Skills For Sales Team Lead-direct Resume
- Manufacturing and distributor sales
- Conduct real-time phone monitoring and coaching to agents using a variety of systems
- Lead by example with personal sales results, which includes meeting and/or exceeding a quota for appointments conducted and quality opportunities submitted
- Number of phone-boothing and coaching sessions conducted
- Successfully partners with internal and external business lines, including Consumer Lending,
5
Skills For Sales Team Lead-grabcar Resume
- "Agile" working - flexibility to work from home
- Career growth - we offer best in class training & development programs!
- Collaborative work environment - we believe working together achieves the best results
- Medical & Dental Plans, Life Insurance, including eligible spouses, domestic partners & children
- Provide coaching to help the team further improve customer engagement
6
Skills For Direct Sales, Team Lead Resume
- Develops and delivers ideas/solutions to grow market share within an existing customer base. Delivers and obtains long term commitments and campaigns
- Provides leadership and support in workflow processing
- Completes all needed reporting, accurately and timely
- A passion for learning and education
- Support the Operations Manager with managing day to day call center activities
- Perform analysis for upcoming renewals and identify tech-refresh opportunities and research accounts and identify key stakeholders and decision makers
7
Skills For Treasury Management Sales Team Lead Resume
- Provide coaching with the use of Verint
- Manage a high performing team of Sales Specialists
- Sell the Leica Biosystems Sectioning Solutions Portfolio
- Convert marketing generated leads (in-bound) for capital instruments to sales
- Problem-solving capability and service orientation
8
Skills For Truckload Sales Team Lead Resume
- Coach and train employees, both initially and ongoing, and provides constructive feedback for continual improvement
- Supervises Sales Representatives, meeting floor service levels, sales and budget targets
- Monitors Sales Representatives ensuring that sales and service is at an optimal level
- Physical requirements include the ability to move 15+ pounds and the ability to stand/sit/walk for 6-8 hours a day
- Opportunity to work with strategic customers
9
Skills For Inside Sales Team Lead-actimize Division Resume
- Experienced. 5+ years in software sales including both either managing partner relationships directly or selling through partners. Up to 5 years sales and partner team management leading and directing effective sales and partner teams
- Expertise. Ability to understand and interpret partner sales data, and develop indicators of success to help field sales and overall partner management. Experience working with Public Sector institutions
- Devise and execute sales/cross sales plans and customer calling strategies for assigned markets to achieve individual and team sales goals
- Provide management with team sales reporting on sales activities and revenue generation.Prepare and recommend annual sales goals for compensation performance plan administration
- Maintain awareness of changing market conditions, customer’s buying criteria, economic impact and competitive landscape that influence the sale and delivery of Treasury Management
10
Skills For Direct Sales Team Lead-uho Resume
- Provide employees timely, candid and constructive feedback; developing employees to their fullest potential
- Provide challenging opportunities for employees that enhance career growth and develop appropriate talent pool to ensure adequate bench strength
- Communicate product issues to management and escalate to operations and product teams when required
- Develop and maintain strong internal client relationships; maintain open lines of communication with business line partners and other operational and support stakeholders
- +3 years work experience in leading a sales team/ business unit and/or product management
- Experience in managing an inside sales, lead gen or call centre team
- Inside Sales experience, preferably in a management level
- A current and valid Life, Health and Annuity License (215)-If applicable
- Ensure business line partners are kept abreast of product and process changes impacting Treasury Management and clients
List of Typical Responsibilities For a Sales Team Lead Resume
1
Responsibilities For Inside Sales Team Lead Resume
- Strong phone presence, quickly able to establish rapport and build relationships
- Experience with computer systems (CRM databases and MS Office
- Build effective business relationships
- Previous inside/outside consultative sales experience with a record of success sales or sales support required
- Inside sales team management experience
2
Responsibilities For Sales Team Lead-market Hall Resume
- Interviews and screens for Sales Representative positions
- Develop strategy on how to build the business with key customer and manage the customer strategy and relationship & contribute to the overall sales and commercial strategy
- Initiate and evaluate the reduction of trade spending in relation to net revenue
- Deliver all key sales targets: Net Revenue, Gross Margin & Net Working Capital targets for the account portfolio, 4P targets (Product, Placement, Price & Promotion)
- Partner with the marketing organisation to develop business plans for new brands and categories and lead the sales organisation in implementation
- Coach and develop key talent within sales organisation
- Identify and capture best practices (targeting approaches, pitches, overcoming objections, techniques, etc) and quickly disseminate to all team-members
- Proven ability to motivate and lead a team of inside sales, lead gen or call centre team
3
Responsibilities For Southeast Vegetable Sales Team Lead-st Louis Resume
- Proven ability to achieve and exceed team targets
- Fluent in English language - verbally and also written at business level
- Fluent in English- verbally and also written at business level
- Self-starter attitude required with the ability to work independently
- Able to demonstrate flexibility and adaptability in a fast paced environment. Day to day team lead experience with the ability to handle a wide range of employee scenarios
- Salesforce.com experience or comparable sales force automation tool
4
Responsibilities For Sales Team Lead-direct Resume
- Strong knowledge of technology social media channels
- Develop effective business relationships with all levels of internal and external management
- Phone- and email-based sales experience
- Recruitment, development and performance management of direct reports
- Responsible for the Walgreens customer strategy including all components of the go to market plan including “Big Bets”, innovation execution, trade investment ROI and the integration of shopper marketing plans with merchandising plans
- Responsible for all aspects of operational delivery of the business plan including initiating growth platforms, forecasting & retail inventory level management, supply chain compliance and managing deductions and balancing trade investment
- Lead both near-term and long-term join business plan; Lead the development of strategic platforms and other growth drivers in order to achieve growth targets
- Build a regular operational review process to course correct in order to exceed the revenue, profit, and share targets to continuously improve forecast accuracy and return on investment
5
Responsibilities For Sales Team Lead-grabcar Resume
- Lead the performance management cycle with the Walgreens team
- Meets or exceeds revenue expectations. Maintains and grows account base
- First Line for Team and Client Escalation
- Collaboration; decision-making; inter-personal / written / verbal communication; problem-solving; product & market knowledge Proficient in MS Office and Sales Management Software
- >3 years track-record of success in pharmaceutical selling
- Eligible to work in Singapore
6
Responsibilities For Direct Sales, Team Lead Resume
- Motivated, target driven and results orientated
- Encourage open dialogue and cooperation
- Embody ethics & values
- Strong work ethic for meeting/exceeding sales goals, closing skills, prospecting skills, technical understanding, building relationships, data entry skills, customer service focus, professionalism, motivation for sales
- Total quota achieved (individual only, no responsibility for team quota achievement)
- Team completion of assigned commercial initiative
- Speak and write English with native proficiency and communicate exceptionally well on the phone and online
7
Responsibilities For Treasury Management Sales Team Lead Resume
- Understand complex instruments, and communicate differences to customers in an easy-to-understand manner
- Ability and desire to quickly learn about Leica Biosystems and Tissue Diagnostics
- Communicate regularly with the sales managers concerning all aspects of sales, training opportunities, customer reaction, traffic on the sales floor and sales associates’ performance
- Deep understanding of a winning team’s DNA; track-record of building well-rounded teams
- Lead a team to pursue new business opportunities and aggressively drive sales from initial communication to delivering qualified leads to the Olson Digital outside sales team
- Ensure appointments conducted, opportunities pursued, and opportunities closed that stemmed from the inside sales team are properly logged and verified in real time
8
Responsibilities For Truckload Sales Team Lead Resume
- Develop an account strategy and customer contact plan for owned accounts, as well as assist with the inside sales team’s target account list development and maintenance
- Ensure proper documentation and all requisite agreements are executed within Bank policies and guidelines; work closely with Tm Support to ensure quality implementation and servicing to client satisfaction
- Identify and evaluate growth and development opportunities
- Comply with, and ensure staff follows, policies, procedures, security requirements and government regulations
- Travel time
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