Salesforce Solution Architect Resume Sample
Marlen Beer
3509 Bashirian Mission,
Detroit,
MI
+1 (555) 474 0644
Work Experience
Senior Salesforce Solution Architect
10/2016
-
PRESENT
San Francisco, CA
- Architectural focus, technical vision, and technology leadership skills
- Serve as a thought leader in determining Salesforce strategy
- Drive architecture and design technology solutions
- Experience implementing solutions with Salesforce
- Experience implementing Salesforce.com in a largescale,enterprise environment
- Overall development and architecture experience
- Solid understanding of IT systems including system design,Object Oriented Design, databases and programming concepts
- Work with multiple work streams at one time
- Integration experience within Salesforce space (REST,SOAP,ESB)
Salesforce Solution Architect
10/2011
-
08/2016
Phoenix, AZ
- Solid understanding of IT systems including system design, Object Oriented Design, databases and programming concepts
- Oracle APEX (App Express)
- Participating in pre-sales engagements with clients to ascertain business requirements and recommend best practice solutions based on client needs
- Effectively prepare Business Process, Process Flow Analysis, Requirements Definition, Configuration Workbook, Data Models, Detailed Functional Design, Executive Summaries and Project Plans
- Owning the overall design of the technical application by mapping business requirements to system/technical requirements
- Analyzes/identifies areas of risk and develops plans to minimize
- Working collaboratively with the Technical Lead and development team in writing articulate technical specs
- Engages in practice development initiatives and frequently runs knowledge storms
- Creating solutions in Salesforce from client concepts and requirements
Senior Salesforce Solution Architect
04/2009
-
09/2011
Los Angeles, CA
- Providing sales support for acquiring new customers as well as driving scoping activities and SOW development for existing clients
- Leading, mentoring and teaching consultants best practices for implementing Salesforce as well as executing Cognizant’s implementation methodology
- Creating business requirements documentation with process flow diagrams and use case definitions
- Executing solution design activities such as object modeling and data modeling/mapping, page layout design and rule logic definitions
- Managing Salesforce testing and validation efforts to ensure that the Salesforce configuration and development meets the business requirements and solution design
- Lead technical requirements and design gathering sessions and writing technical requirements and design documents
- Design, manage and execute complex SFDC APEX, Visual Force development and testing
Education
Briar Cliff University
2005 - 2009
Bachelor's Degree in Computer Science
Professional Skills
- Experience in forming the teams, leading the teams , excellent coordination skills
- Is able to effectively facilitate meetings, demonstrate brainstorming / consensus building skills, and interact with executive level project sponsors
- Demonstrated project management skills including project initiation, scoping, resourcing, scheduling and communication
- Olution Architect experience, Certified Salesforce Technical Architect, Advanced skills in SFDC, Force.com, Business Analysis and Project Scoping
- Strong collaboration skills to work across vendor, team and business partner relationships
- Detail-oriented team player with strong interpersonal skills and ability to take a leadership role when necessary
- Good speaker with strong presentation skills able to address leadership
How to write Salesforce Solution Architect Resume
Salesforce Solution Architect role is responsible for leadership, translation, technical, technology, marketing, retail, training, integration, database, security.
To write great resume for salesforce solution architect job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Salesforce Solution Architect Resume
The section contact information is important in your salesforce solution architect resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Salesforce Solution Architect Resume
The section work experience is an essential part of your salesforce solution architect resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous salesforce solution architect responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular salesforce solution architect position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Salesforce Solution Architect resume experience can include:
- Excellent communication (written and oral), interpersonal and relationship-building skills
- Outstanding communication skills and are ability to translate between technical and business stakeholders
- Solid experience as solution and platform architect, providing technical leadership and guidance designing enterprise software
- Experience in working with business and executives , experience in relationship building
- Prior consulting experience
- Proven experience in overseeing the direction, development, implementation, and maintenance of Salesforce solutions
Education on a Salesforce Solution Architect Resume
Make sure to make education a priority on your salesforce solution architect resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your salesforce solution architect experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Salesforce Solution Architect Resume
When listing skills on your salesforce solution architect resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical salesforce solution architect skills:
- Good client facing communication skills with IT departments and business users
- Planning/organizational, problem-solving, analytical, time management, decision-making, and communication skills
- Experience in designing and developing software components and having a strong background in database design and system architecture
- Strong technical foundation including: 5+ years’ experience with advanced structured programming - APEX, Force.com, .Net, Java, SOA
- Strong Expertise and Hands-on Experience (6+ years) designing and deploying Salesforce.com and Heroku based solutions
- Experience managing a development team of 2-5+ resources and consulting experience
List of Typical Experience For a Salesforce Solution Architect Resume
1
Experience For Senior Salesforce Solution Architect Resume
- IT experience, advanced skills in SFDC, Force.com, Business Analysis and Project Scoping
- Solid experience in Data Modeling concept and tools
- Prior experience with Salesforce and Force.com API’s is essential
- Configuration experience in complex business scenarios of enterprise level applications and proven competence in solution architecture & quality assurance
- Communicate complex topics regarding solutions and related projects to audiences without deep technical skills
- Five to seven years’ CRM experience and proven understanding of a full software development lifecycle
- Building a close relationship with the Commercial Sales and Finance functions to develop a deep understanding of needs, priorities and plans
2
Experience For Principal Salesforce Solution Architect Resume
- Experience integrating Salesforce with different business systems, as well as working with integration tools (ETL, marketing automation, reporting, etc.)
- Experience designing and implementing custom applications on Force.com using APEX programming
- Professional experience architecting/operating solutions built on cloud computing
- In-depth knowledge and experience with leading marketing automation systems (specifically Salesforce Marketing Cloud)
- Experience with object modeling in Salesforce and understanding of fundamental d
- Experience integrating with the Salesforce platform (inbound/outbound) using the REST/SOAP APIs or Data Loaders
- Experience in a consulting environment
3
Experience For Managed Services Salesforce Solution Architect Resume
- Experience with Marketing automation technologies
- Excellent understanding of sales operation of B2B and B2C model
- Experience integrating SaleForce solutions with an Enterprise Service Bus (ESB), both inbound and outbound
- Experience integrating SaleForce workflow into ORACLE SOA Suite workflow solutions is highly desired
- Consulting experience in a related area
- Automated testing tool experience
- Experience working with agile methodologies (preferably in SAFe)
4
Experience For Salesforce Solution Architect Resume
- Very good understanding of databases design as well as Salesforce Query Languages
- Experience within Technology or Financial Services industry in a role involving Salesforce implementation
- Experience implementing change within Salesforce
- Salesforce certifications or equivalent experience delivering change on Salesforce
- Cross functional experience in the areas of; Marketing, Sales, and Service communications organizations desired
- Experience in moving code from lower sandboxes to production environment and address issues related to functionality, integration, etc
- Consulting experience in a related area
- Experience using integration tools such as Mule Software, Informatica, Informatica Cloud, Pervasive, Web Sphere
5
Experience For Senior Salesforce Solution Architect Resume
- Experience with Salesforce.com configuration and custom development desired
- Provide strong leadership for design functions on assigned projects, Proofs of Concept, feasibility studies, roadmap development and strategies
- Understand the technical depth of the project and validate the correct resources for the project
- Breadth of project lifecycle experience including analysis, design, configuration, data migration, integration, testing, training and support
- Experience in managing stakeholders, training staff and contributing to bid processes / pre sales work
- Experience in designing Salesforce integrations
- Enterprise business solutioning experience for large and medium clients
- Cooperate with other CoE Solution Architects to ensure consistent design of Salesforce Platform
6
Experience For Principal Salesforce Solution Architect Resume
- Over 5 years of experience in Salesforce administration and development
- Experience in process design and requirements mapping / definition
- Strong background in design/development of large internet or client server systems, or complete software product lifecycle exposure
- Strong background in design/development of large internet or client server systems, or complete software product life-cycle exposure
- Experience with more than 1 CRM packaged application (SaaS and On-Premise)
- Has strong knowledge of enterprise issues related to IT architecture and Solutioning
- Salesforce Certifications (Admin 201, Service Cloud) or the equivalent experience with the ability to attain within 3 months
- Overall IT experience
7
Experience For Managed Services Salesforce Solution Architect Resume
- Hands on experience in standard Salesforce configuration
- Overall IT experience
- Previous experience with Salesforce.com
- Experience with integrations
- Experience working in Agile environments
- Demonstrated knowledge of systems development life cycle
8
Experience For Salesforce Solution Architect Resume
- Experience similar to one of the following
- Experience working within software development or Internet-related industry
- Solid knowledge of key levers for B2B, B2C, hybrid business models
- Experience with data migrations from third party systems to Salesforce
- Experience with at least one or more development languages such as (Apex, Java, JavaScript, etc.)
- AlesForce.com solution experience
- Design and development experience with Salesforce applications deployed in complex multi-tiered technical environments
9
Experience For Senior Salesforce Solution Architect Resume
- Experience with customer service center enablement with Salesforce
- Experience in mobile applications and enablement
- Proven track record in design and solutions architecture
- Experience with vendor integration techniques and patterns
- Comfort with ambiguity and the ability to make good decisions with incomplete information
- Manage and self-prioritize work
- Experience with Dev-Ops Processes
- Customer relationship management (CRM) application experience (e.g. Salesforce, Siebel, Microsoft Dynamics)
10
Experience For Principal Salesforce Solution Architect Resume
- Experience of integration of other systems to the Salesforce platform
- Marketing and/or implementation consulting experience
- Experience with SKUID
- Driving further innovation and development initiatives including integration via Mulesoft with the financial and billing systems
- Working within a cross-functional team to deliver value from the Salesforce investment including user adoption and best practice
- Developing solutions that meet the changing needs of the business
- Defining delivery approach, plan and staffing
- Ongoing development training programs
- Being directly involved in the continued development of the SDLC of Deloitte’s own product, ConnectMe, built on the Salesforce.com platform
List of Typical Skills For a Salesforce Solution Architect Resume
1
Skills For Senior Salesforce Solution Architect Resume
- Previous systems integration experience (preferably JDE) and Experience integrating Salesforce with 3rd party system using web services and app exchange apps
- Consulting Services experience and experience leading a team
- Extensive experience with Salesforce configuration, including workflows, validation rules, and security controls
- CRM experience and proven understanding of a full software development lifecycle
- Experience of Agile and Waterfall implementation methodologies and commercial experience of delivering under both
- Supervise, train, mentor other CRM developers and analysts in advancing their skills in Salesforce
2
Skills For Principal Salesforce Solution Architect Resume
- Natural problem solver skill and the ability to manage change in an effective way
- Consumer Packaged Goods (CPG) industry experience
- Experience working in Agile/Scrum environments and experience
- Strong experience with integrating Salesforce in a multi-tier complex ERP (SAP and JDE) environment
- Strong experience around cloud hosting and cloud-based applications
- Strong experience using Agile and source code control applications
- Strong technical architect experience on Salesforce Service Cloud, Sales Cloud, Marketing Cloud
3
Skills For Managed Services Salesforce Solution Architect Resume
- Strong experience on various integration methodologies, security and integrating Salesforce with other cloud and On Premise systems
- Proven experience integrating systems via APIs
- Extensive solution definition experience including evident experience and knowledge of -
- Presentation skills: Ability to communicate technical topics to business audience
- Prior experience with Salesforce
- Prior experience with Salesforce and Force.com API’s
- Experience with Salesforce application configuration (Reports, Dashboards, Page Layouts, Workflow Rules, Validation Rules, Security, etc.)
4
Skills For Salesforce Solution Architect Resume
- CRM experience and at least 7 years of Salesforce.com experience
- Experience defining business requirements, writing user stories, and providing detailed Salesforce system and functional designs
- Solid understanding of writing and consuming web services
- Uccessful track record in overseeing several simultaneous projects. Strong organization and planning is required
- Good understanding of data structures, data modeling, and db. schema is required
5
Skills For Senior Salesforce Solution Architect Resume
- Solid understanding of key concepts of user centered design and design thinking
- Experience designing or building Salesforce integrations with third party applications
- Demonstrate thought leadership through publishing, public speaking and client presentations
- Consulting experience working with external clients
- CRM implementation experience with one or more common enterprise software solutions, filling positions of increasing responsibility
- Experience in a consulting capacity, conducting project implementations as part of a successful team
6
Skills For Principal Salesforce Solution Architect Resume
- Alesforce configuration and consulting experience in CRM
- Demonstrated ability to distill business requirements into solution architecture and system design across marketing and sales systems
- Strong knowledge of business modelling and process documentation
- Olutioning and development experience
- Experience in large enterprise level projects writing software application requirements
- Experience in delivery systems development lifecycle from requirements gathering through implementation for various functional solutions
- Demonstrates extensive knowledge with leading Salesforce.com implementation projects
7
Skills For Managed Services Salesforce Solution Architect Resume
- Professional services or technical consulting experience
- Alesforce configuration and consulting experience
- Client facing and project management experience
- Solid understanding of Agile development methodologies
- Experience with business process definition, best practices, and reengineering
- Experience in providing end to end design, architecture & solution in Salesforce
- Experience in an advisory role providing recommendations to customers on optimal use CRM packaged applications products (SFDC, MS Dynamics)
- Experience developing Force.com, Apex and Visualforce applications
8
Skills For Salesforce Solution Architect Resume
- Work as a Subject Matter Expert, adding interpretive value to data presented or experienced insight into a functional process or issue
- Experience with Salesforce Lightning, Einstein Wave Analytics, Knowledge Base, and Community Cloud
- Expertise in creating custom objects, fields, validation rules, and field level security
- Experience preparing wireframe and prototypes
- Experience delivering technology solutions for an enterprise-class global Salesforce CRM platform
- Hands-on experience working as an integrator between business needs and technology solutions
9
Skills For Senior Salesforce Solution Architect Resume
- Experience of key areas of enterprise architecture, including integration technologies, single sign-on, and master data management
- Product development experience, developing enterprise software applications with a variety of distribution models
- External consulting experience
- Leading dynamic and highly effective teams
- Used to work in agile Scrum teams, ideally experienced with SAFe
- Experience with Salesforce.com or a CRM Application
- Additional cloud platform experience (AWS, Azure etc)
- Evaluate application performance at early stages of development and recommend best possible solutions for maintaining effective performance metrics
- Hands on Experience on External systems integrations
10
Skills For Principal Salesforce Solution Architect Resume
- Knowledge and experience in agile/scrum project methodologies
- Professional experience in comparable tools and technologies
- Experience with Salesforce, in a delivery focused role
- Experience with technologies that work with Salesforce.com including: Java, jscript, Force.com platform
- SFDC experience with focus on Apex, Triggers and Visualforce development
- Knowledge of and experience with cloud and on-premises enterprise systems such as SAP, NetSuite, Kenandy, etc
- Experience writing & maintaining technical designs, functional designs, and integration documentation
- Strong understanding of process and queuing design patterns
List of Typical Responsibilities For a Salesforce Solution Architect Resume
1
Responsibilities For Senior Salesforce Solution Architect Resume
- Experience with multiple environments needed to support full SDLC (separate development, validation, and production environments)
- Experience working in an Agile Scrum / DevOps development methodology
- Experience working in a multinational, distributed team, with in-house and external delivery resources
- Strong ability to work closely with technical and business users alike
- Experience with Service Cloud & CTI integrations
- Project Management, Programming, Experience Management, CRM Platforms
- Experience in Salesforce Solution
- Creating business requirements, functional specifications documentation with process flow diagrams and use case definitions
2
Responsibilities For Principal Salesforce Solution Architect Resume
- Pursuing Innovation - implementation of strategies and platforms
- Coordinate Salesforce integration activities with interfacing system areas including Marketing Automation, Pricing, B2C Website, ERP, Data Warehouse, etc
- Lead with System & Integration Testing (SIT) and Conduct User Acceptance Testing (UAT) for end-to-end solution testing
- Documentation of solutions within the team’s Agile management tool, assist in creating and managing the backlog
- Provide product and technical expertise when scoping out a project and delivering value for our clients
- Coordinate efforts across multiple initiatives, including staffing
- Support Functional and Business analyst/s support in writing and ensuring functional specification supports an overall solution design
- Track record of designing applications, processes and systems in the Salesforce.com ecosystem including administration and configuration
3
Responsibilities For Managed Services Salesforce Solution Architect Resume
- Familiarity with Marketo or other marketing automation, Nintex/Drawloop, Coveo or Apache Solr searching, APEX, Visual Force, are all pluses
- Expert understanding of IT governance including environment management, release management, code management, and deployment methodologies
- Certification in Salesforce Marketing Cloud, including familiarity with Journey Builder, Social Studio, and the Connector
- Leads requirements gathering and/or design workshops for complex projects
- Provide expertise during sales efforts to estimate the technical level of effort
- Participate in marketing events (e.g. sales meetings)
- Mentors other business units’ Salesforce administrators and developers during solution interactions
4
Responsibilities For Salesforce Solution Architect Resume
- Advise and mentor diverse teams, providing guidance on application and integration development best practices as well as technical product assistance
- Recommend process best practices and functionality approach (including recommendations on make versus buy with Appexchange products)
- Work with clients to shape marketing automation system design and strategy and define and scope projects to address specific needs
- Provide subject matter expertise to internal teams during sales and delivery processes
- Work with key Salesforce user groups and business communities to facilitate and scale adoption through knowledge sharing, best practices and product education
5
Responsibilities For Senior Salesforce Solution Architect Resume
- Establish scalable processes and policies to allow consistent and repeatable support and testing and maturity of the Salesforce platform
- Support and apply governing principles, standards and models that detail Molson Coors technical landscapes
- Design, manage and execute complex SFDC APEX, Visualforce development and testing
- Support release planning activities
- Exposure to a multiple industries including retail, financial services, B2B, healthcare
- Work with members of the global Lighthouse team to ensure the best solution is sought and implemented for any existing or future builds
- Architects creative solutions that solve our client’s business problems
- Create, manage and present an actionable Blueprint that aligns a customer’s technical business needs to that of the Salesforce Solutions
- Serves as the technical leader for Salesforce projects onsite at client locations
6
Responsibilities For Principal Salesforce Solution Architect Resume
- Translates business requirements into well-architected solutions that best leverage the Salesforce platforms and products
- Provide detailed level of effort estimates for proposed solutions. Articulate the benefits and risks to a solution’s feasibility and functionality
- Coach and mentor junior technical and functional team members
- Oversee Salesforce solution architecture and adoption
- Lead technical requirement sessions, perform project design reviews, as well as create and maintain sound plans to execute usage and adoption strategies
- Lead team through build, test and deployment phases
- Review code and solution summaries where appropriate to ensure these adhere to best practice and fit to the articulated purpose
- Facilitates functional requirements and design sessions with Customer business stakeholders
7
Responsibilities For Managed Services Salesforce Solution Architect Resume
- Guides and advises the overall solution design based on customer requirements
- Responsible for matching business process and automation requirements to the capabilities of Salesforce including data model, role hierarchy, sharing and security models
- Drive the creation of application and technical design documents which leverage Salesforce best practices and effectively integrate Salesforce
- Provides project oversight over Business Analyst and configuration resources
- Responsible for coordination with lead Technical resources for integrations, code development and other custom build deliverables
- Build relationships with key client stakeholders to ensure project success
8
Responsibilities For Salesforce Solution Architect Resume
- Demonstrated knowledge and experience with Salesforce technologies. Evidence of experience in defining and delivering Salesforce based enterprise applications in a functional or technical role
- Expertise in Requirements Management, Design and Implementation of Salesforce application cloud (Sales/Service/Marketing) and customized solutions, data integration and data migration methodologies
- Identify and solution/sell to the decision makers including C-Level executives, across both IT and business units
- Occasional travel required (25-50%)
- Facilitate discussions with both business and technical stakeholders to extract critical business requirements and present a technical vision & solution that meet customer and project needs
- Based on the prescribed solution, provide project plans, estimates and scope input to sales for proposals and statements of work
9
Responsibilities For Senior Salesforce Solution Architect Resume
- Maintain knowledge of other market players in your domain to leverage complementary offerings in solutions and be able to effectively compare and contrast competitive and alternative offerings
- Provide leadership to the project team in the early phases of the systems development lifecycle and checkpoint with the team periodically to provide leadership and incorporate their “on the ground” feedback into the Solution Architecture teams work and processes
- Work closely with managers and practice leaders to develop practice area specific and cross-practice solutions that incorporate CGI best practices and experience
- Maintain skills in area of expertise and stay up to date with industry and technology trends including ensuring certification requirements are met as required for the partnerships in your domain
- Provide leadership, technical guidance and mentoring to others in areas of expertise
10
Responsibilities For Principal Salesforce Solution Architect Resume
- Achieve high levels of customer satisfaction at all times
- Experience in software deployments or implementations in positions of increasing responsibility in the delivery of business consulting, systems development, and systems
- Conduct technical process reviews, technical UAT's and work in partnership with the business consultants
- Travel probable – 75+%
- Supporting Salesforce testing and validation efforts to ensure that the Salesforce configuration and development meets the business requirements and solution design
- Work with Account Executives in a Sales Engineering function to appropriately scope project proposals
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