Senior Implementation Resume Sample
Delphine Farrell
1864 Ullrich Inlet,
San Francisco,
CA
+1 (555) 734 7895
Work Experience
Senior Implementation
01/2018
-
PRESENT
Boston, MA
- Home-based position with daily travel to local customers as well as regional overnight travel.
- Install and support Pyxis hardware and software
- Mentor team members on strategic products, best practices and customer education
- Conduct client training on the use of Pyxis products
- Provide advanced problem solving, troubleshooting and system consultation as needed for client
- Perform upgrades to Pyxis software and hardware
- Participate in RFP to position and differentiate JP Morgan’s implementation strengths and value-delivery
- Provide support to business development team in sales process, including responses to RFP’s, customer calls and presentations
Senior Implementation Engagement Manager
03/2012
-
08/2017
Los Angeles, CA
- Support pre-implementation project consulting deliverables and activities related to program design/documentation
- Support business strategy resource(s) in transition of new program service offerings or product(s) into the business
- A strong knowledge about and experience in, Scrum and Software Delivery
- Skilled at navigating the organization (to remove impediments)
- Demonstrated ability to lead successful technology implementations and transformation initiatives within F500, leading edge companies
- Perform research, contract analysis and appropriate gap analysis to ensure thoroughness of work products
- Research, develop, format and QA fee tables for load into system. Evaluate provider claim and contract test results for appropriate benefit configuration and fee schedule load
- Manage key relationships with internal and external stakeholders, developing and maintaining strong working relationships with
Senior Mgr Mobile Planning & Implementation
06/2007
-
01/2012
Dallas, TX
- Internal - Risk and Compliance, Relationship Management, Product and Proposition Management, Client Services, Business Risk & Control Management (BRCM), Technology, and Business Development
- External - key clients
- Develop a close relationship with customers, managing these relationship and client expectations from sales, implementation/on-boarding and go-live to business as usual and migration to Client Services ownership
- Work closely with colleagues across Business Development and Solution Structuring, providing support on deals with priority or complex clients and ensuring alignment in strategy regarding target client groups
- Ensure the customer fully understands the systems and solutions which are being implemented
- Build and manage relationships with “key service” providers i.e. Payments & Cash Management (PCM) E-Commerce and Integration, Legal and Advisory and relevant teams within Customer Groups particularly those that complete and manage KYC processes
- Strive for class-leading customer experience by cultivating a consistent selling and relationship management culture
- Maintain close liaison with country and region colleagues/ stakeholders to provide input into the strategic direction of GTRF
- Coordinate and manage the work of employees by directing members of the team to meet the area’s goals. Audit regularly to ensure standard operating procedures are being adhered to
Education
Everest University - Melbourne Campus
2001 - 2006
Bachelor's Degree in Accounting
Professional Skills
- Extensive travel required, including some international travel lasting as long as 6 weeks. Position requires flexible working hours, including some nights and weekends
- Experience in project management and demonstrated leadership skills
- Excellent communications skills, attention to details and confidence to take ‘command and control’ of project delivery from initiation to production
- Software design and development experience preferably in the fields of web and/or TCP/IP network applications programming (experience of using sockets and
- Banking experiences with GTS Implementation experience is preferable
- Demonstrated track record of leading teams that provide excellent customer service and actively manage client relationships
- Demonstrate strong leadership and communication
How to write Senior Implementation Resume
Senior Implementation role is responsible for training, retail, database, payroll, reporting, manufacturing, design, research, digital, travel.
To write great resume for senior implementation job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Senior Implementation Resume
The section contact information is important in your senior implementation resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Senior Implementation Resume
The section work experience is an essential part of your senior implementation resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous senior implementation responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular senior implementation position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Senior Implementation resume experience can include:
- Researches competitors’ product data including product pricing, share class and fund policy information. Reviews and compares the information against Franklin Templeton’s product information. Presents research to stakeholders and recommends changes/improvements to stakeholders and business partners
- Ensures that the wholesalers’/distributors' goals are aligned with the Member’s & Vizient goals and that all teams are working in concert towards the same transition target date
- Previous training experience in the area of theoretical/conceptual training
- Experience working with databases and large datasets
- Work with Product Management, Support, and Development as well as Sales and Pre-Sales Engineering to ensure efficient and cost effective client implementations
- Ensure electronic system validations are conducted by appropriate personnel regarding (Yokogawa instrumentation)
Education on a Senior Implementation Resume
Make sure to make education a priority on your senior implementation resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your senior implementation experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Senior Implementation Resume
When listing skills on your senior implementation resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical senior implementation skills:
- Effective problem solving skill
- 2yearsof experience in Food Manufacturing environment working in Quality, Food Safety, Engineering or Product/Process Development
- 3+yearsof experience in Food Manufacturing environment working in Quality, Food Safety, Engineering or Product/Process Development
- Experience leading medium to large-scale consulting engagements or internal healthcare projects/programs
- Experience setting up and/or working within Telehealth or other form of virtual patient care delivery
- Facilitate effective customer meetings using professional and business acumen
List of Typical Experience For a Senior Implementation Resume
1
Experience For Senior Implementation Engagement Manager Resume
- Working knowledge of food processing and packaging technology is highly
- Implements local thermal processing training modules to New Hires and reoccurring refresher training
- Assess impact to thermal processing on intended Project charter changes for ingredients, processing and packaging
- Build Relationships:Building, leveraging and maintaining relationships within and across work groups
- Conceptual work, taking part in projects, documentation drafting, new solutions and functionalities implementation within the operational units
- Participate and contribute to the Thermal Processing Community of Practice across the Food segment
2
Experience For Senior Implementation Architect Resume
- Responsible for producing standard project artifacts through interviews, partnerships, and facilitated sessions with customers
- Involvement in setting up operational processes and possibility to influence them
- Leadership Presence:Demonstrating the traits, inclinations, and outlooks that characterize successful leaders
- Technical knowledge of raw materials, packaging and process
- Define, develop and document business requirements to ensure clients’ needs are captured and delivered
- Assist in selection of an appropriate pan-European payroll outsource partner with capability to deliver Sky’s current and future payroll requirements
3
Experience For Senior Mgr Mobile Planning & Implementation Resume
- Understand the Company’s products and process, regulatory and competitive environments
- Assist with and/or lead organizational change management activities
- Keep current on provider industry trends and provide thought leadership to the organization
- Senior-level implementation professional who performs high-profile, complex, or very large implementations
- Assist in configuring, installing, training and supporting the Oracle MICROS product suites and associated interfaces for selected strategic projects when required
- Senior level knowledge of Allscripts solutions within a specific Allscripts domain area
- Senior level knowledge of client operational processes, job functions and implementation methodology within a specific Allscripts domain area
4
Experience For Senior Implementation Project Specialist Hospitality Solutions Resume
- Senior level knowledge of industry trends and initiatives within a specific Allscripts domain area
- Work with the customer and internal departments to plan, coordinate, and execute project tasks on schedule with available resources
- Being a trusted advisor to client during implementation stage by adopting consultative approach in understanding client’s As-Is state and map out the necessary tasks required for a smooth transition / implementation journey
- Significant client interaction required and close partnership with internal business partners is critical to success
- Serve as a point of escalation for the team (Sales, Service, Product, and Implementation) to ensure timely resolution of issues, including ensuring any identified changes in policy and procedures are communicated to appropriate support areas
5
Experience For Senior Implementation Technologist Resume
- Provide support on internal process improvement initiatives and identification of opportunities
- Perform post implementation reviews and audits of completed implementations to ensure compliance with procedures, quality control and seek continuous opportunities to increase cross selling opportunities
- Lead and drive the implementation of the internal process improvement initiatives identified as part of GTS’s Growth Strategy
- Review each work product from the client’s vision, and ensure that design and work product are meeting the client’s business requirements
- Proactively manage the progress and results of customer dealerships to ensure assigned products and services are implemented and supported to meet/exceed customer expectations
- Foster a consultative, collaborative and responsive team culture, to build and develop strong working relationships with Media Sales and other Cox Auto colleagues (e.g., Customer Operations, Valuations, Product Management)
- Directly manage Operational budget to achieve targets
- Serve as subject matter expert for assigned products
- Coach team members to ensure they can accurately and confidently speak to features and capabilities of the assigned products and services
6
Experience For Senior Information Systems Implementation Manager Resume
- Develop approaches and tactics to address “at-risk” dealers and determine proper action plans
- Home-based position with travel. Candidates can live anywhere in the Southeast U.S. near a major airport.
- Participated in the pre-sale process to assess client needs before the start of implementation
- Create a strategy and set objectives for each client account
- Participate in the requirements gathering process at the onset of implementation projects as well as during the day-to-day process to ensure that the appropriate resources are allocated
- Act as a client advocate internally to create visibility of client needs
- Identify business opportunities that support Portware objectives
- Work with Support on resolution of any issues
7
Experience For Senior Analyst, Product Implementation Resume
- Maintain budgets for each account
- Act as a role model to inspire higher standards, efforts, and results in others
- Design and conduct heat penetration tests using Statistical Process Control for critical factors as a means of designing to worst case based on the plant’s ability to control
- Conduct TDHD (Temperature and Heat Distribution Testing) by analyzing, and creating a report of the test situations conducted and impact to the thermal process schedule
- Conduct deviation analysis and draft disposition report and review with Thermal Processing Expert/Authority such that a final disposition can then be communicated to the supply team [target turn time at 72 hours]
- Verify that all sites are compliant to regulatory requirements (for example FDA-systems for NA), including appropriate documentation remains maintained (i.e. Deviation log)
- Ensure annual retort surveys are conducted
8
Experience For Senior Solutions Implementation Resume
- Ensure annual retort by-pass (i.e. raw-processed product traffic control) assessment is conducted
- Conducts T5/T6 audits against thermal standards at frequency established by the business
- Coordinates activities for multiple internal departments as well as customer activities on-time and within budget constraints
- Hands-on management of detailed-oriented implementation tasks and checklists
- Review and assess Operational ‘documents’ from Clients and Luxembourg funds
- Awareness of the settlement processes of various financial instruments
- Intermediate to advanced proficiency in MS Office, particularly Excel Access
9
Experience For Senior Manager, ICO Implementation Southeast Resume
- Operational healthcare experience that includes at least 1 of the following: patient care, quality improvement programs, or ambulatory practice management, population health/disease management, case management
- Experience with healthcare clinical IT in the areas of clinical/business analysis, system implementation, and data analysis
- Experience with SQL or other similar technologies
- Hands-on system configuration of an EMR system (Acute or Ambulatory)
- NetSuite Administrator Certification or NetSuite Suite Foundation Certification
- Communication:Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message; listening actively to others
10
Experience For Middle Office Implementation Senior Specialist Resume
- Influence Others:Using effective involvement and persuasion strategies to gain acceptance of ideas and commitment to actions that support specific work outcomes
- Working around claims implementation and analysis and/or claims configuration experience in anyone of these areas: Provider/Provider Contracting, Clinical Benefits, Enrollment and Billing
- Working in a Professional Consulting organization
- Familiarity with modern web application technologies, such as HTML5/ECMA Script, Ajax, Comet-D, Websockets, REST and ‘classic’ web services
- Fifteen or more years of demonstrated experience supporting governance and oversight of an IT enterprise that supports multiple IC elements. For purposes of this section, “enterprise” refers to hardware and software designed for organizations of more than 100 people spanning multiple sites and operating tempos
- Pharmacy Technician, Informatacist, LPN
- Design and implement bespoke implementation strategies to support complex/non-standard changes, viewing change from various perspectives – customer, service, performance, operations
List of Typical Skills For a Senior Implementation Resume
1
Skills For Senior Implementation Engagement Manager Resume
- Demonstrated experience coding in
- Extensive financial services experience or an equivalent combination of education and experience from which comparable knowledge can be acquired
- Demonstrate understanding of the healthcare business environment
- Experience supporting integrated workflow/system design
- Experience in managing international project teams
- Experience leading Business Requirements sessions to identify configuration requirements
- Previous experience / working knowledge of MarkitWire
- Good understanding of the derivatives market
2
Skills For Senior Implementation Architect Resume
- Previous experience working with external clients directly is preferable
- Or more of related commercial experience with a technology company
- “Can-do” attitude and strong commitment to deliver business objective
- Experience in acute or ambulatory revenue cycle management
- Dealership retail experience or extensive knowledge of automotive retail
- Identify, assess, manage and mitigate significant risks and issues in order to ensure delivery within declared timescales while protecting customer experience
3
Skills For Senior Mgr Mobile Planning & Implementation Resume
- Experience in technology product and/or project management, Required
- Responsible in conjunction with the local product team for local quality assurance of new product and version releases prior to distribution in the region
- Support Sales goals through effective implementation of programs at customer locations and ongoing management of client and program performance
- Champion customers’ current and anticipated needs through effective partnerships
- Focus activities on the clients’ business and priorities
- Understanding of common web application architectures
- Testing and problem analysis and resolution. Troubleshoot complex applications and integrations
4
Skills For Senior Implementation Project Specialist Hospitality Solutions Resume
- Willing to be contactable on an on-call basis after-hours by mobile phone
- Extensive travel required. Position requires flexible working hours, including some nights and weekends
- Work in cross-functional teams, support decision making and be pragmatic about managing different expectations
- Participate in internal / external training needs. Educate clients on upcoming product enhancements / changes
- Thermal processing training program as offered by (Technical University of Guelph Canada, or Grocery Manufacture’s Association)
- Participate in client meetings with Sales to assist in closing deals, troubleshooting issues etc.
5
Skills For Senior Implementation Technologist Resume
- Practical knowledge workoing with various digital media technologies (chat, social media, mobile web applications, etc)
- Serves as key management and lead contact for our customer(s) during implementation
- Provide leadership to internal, cross-functional teams striving to meet project deliverables and timelines
- Respond to client requests by providing detailed analysis and feedback
- Basic understanding of FT’s distribution channels
6
Skills For Senior Information Systems Implementation Manager Resume
- Basic understanding of FT’s operations and service departments
- Competency in HIS/PIS systems and pharmacy and nursing workflow
- Learn new contracting system’s functionality and develop
- Lead system implementation activities including direct management of project team members
- Ensure the project profitability is meeting profitability targets throughout the implementation timeline
- Implementation and maintenance of all specifications (SOP’s) at site level (raws, recipes, process and packaging)
- Drive towards providing customers a total end to end solution to drive utilization and customers’ satisfaction
- Maintain accurate records for customer installations including Architecture, Configuration, deployment templates, etc. and archive upon completion
7
Skills For Senior Analyst, Product Implementation Resume
- Development of product thermal processes, thermal process verification, retort heat / steam distribution commissioning studies
- Familiarity with modern web application technologies, such as
- HTML5/ECMA Script, Ajax, Comet-D, Websockets, REST and ‘classic’ web services
- Responsible for overall customer implementation satisfaction
- Facilitation of conference calls and customer meetings primarily for large hospital systems and small/medium IDN’s for BD product implementations
- Establish rapport with customers that is conducive to a long term business relationships
- Provide team support and product information on BD Medication Systems products as assigned by manager. Mentors team members to ensure product and process competency
- Guides the review of customer site assessment and facilitates project design and implementation of BD Medication Systems products and technologies
- Knowledge of manual food and beverage management procedures
8
Skills For Senior Solutions Implementation Resume
- Liaise with markets to align best practice omnichannel approach and ensure solutions are delivered that meet business objectives
- Fluent in English. Knowledge in additional languages desired
- Assume project lead responsibility including managing an overall rollout plan, timelines and project assignments to internal teams and customer personnel
- Provide feedback on new and existing products to customer as necessary
- Able to make sound decisions and to focus on implementing practical solutions to problems within a short timeframe
- Liaise with Sales, Product and Account Management to understand and deliver to the client onboarding pipeline of new initiatives
- Establish and nurture rapport with client that is conducive to long term business relationships
- Work closely with Sr. Project Manager and the Manager, Product Implementation to accurately forecast assets
- General knowledge of client’s ERP systems. In-depth technical knowledge is not required
9
Skills For Senior Manager, ICO Implementation Southeast Resume
- Subject Matter Expert representation on internal and external MarkitWire projects
- Collaborate with Change Management team to understand release content, impact and process requirements and design the implementation process required for clients
- Identify and drive continual improvement of Implementation Services processes and strive for a world class client experience
- Identifies and recommends procedures and policies to improve the efficiency and reduce implementation effort and time, whilst improving risk and control procedures
- Strong understanding of FT’s products
- Strong leadership and partnership
10
Skills For Middle Office Implementation Senior Specialist Resume
- Demonstrable self-motivation, initiative and strong customer focus
- Assist clients with clearing of OTC derivative trades for CCP’s like CME, LCH, ICE etc
- Direct interaction with MarkitSERV Clients globally to resolve technical and non-technical related queries
- Assist clients to comply with global regulations like CFTC, ESMA, HKMA, JFSA etc
- Ensure input of accurate client static data / profile configurations
List of Typical Responsibilities For a Senior Implementation Resume
1
Responsibilities For Senior Implementation Engagement Manager Resume
- Monitor client queries, investigate and toubleshoot errors and work with internal groups to provide resolution
- Assist inter dealer brokers like ICAP, Tullets and BGC for successful execution of trades under SEF, MTF/OTF route
- Work closely with internal teams for system enhancements
- Onboarding new participants in a timely manner and effective implementation of the product. Assist clients in testing the tradeflows and help troubleshoot issues faced by the client
- Configure the product as per clients requirement with regards to trade confirmation
- Fifteen or more years of demonstrated experience managing the design, development, and deployment of enterprise systems that leverage existing commercial technologies to meet organizational and mission needs. For purposes of this section, “enterprise” refers to hardware and software designed to meet organizations of more than 100 people spanning multiple sites and operating tempos
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