Senior Manager, Learning & Development Resume Sample
Jerrold Bruen
9612 Gislason Junctions,
Houston,
TX
+1 (555) 369 7381
Work Experience
Senior Manager, Learning & Development
01/2018
-
PRESENT
Phoenix, AZ
- Th Street L and D strategy, schedule and follow up
- Store rallies, emails, leadership team
- Th St Senior Management and OVP HR, feedback, collaboration for store population development
- Experience managing operations in a retail, logistics, distribution, or manufacturing environment
- Identify learning and development needs including training needs analysis, employee surveys, employee focus groups, and change management initiatives. Evaluates and improves learning and development
- Acts as escalation point for all program related issues
- Strong collaboration skills and a demonstrated ability to be successful in a relationship driven environment
Senior Manager Learning & Development
03/2011
-
09/2017
Los Angeles, CA
- Expert knowledge of Instructional Design theory and interactive development processes and evaluation methodologies (ADDIE SAM, Bloom, Kirkpatrick or equivalent)
- Virtual Classroom Facilitator
- Set high/clear expectations and accountability for Onboarding and Compliance responsibilities
- Develop and coach all skills/behaviors required for role
- Oversight on all staff training classes
- Develop efficient, streamlined tracking/reporting for compliance and training attendance etc
- Ensure cadence and content are current and appropriate for 59th St
- Oversee Subject Matter Expert Preparation, coaching, scheduling and communication
- This role is responsible for coaching, developing and supporting people leaders, professional individual contributors, outside vendors as necessary, and influencing others without direct responsibility
Mau-senior Manager Learning & Development
09/2004
-
10/2010
Los Angeles, CA
- Aligns leadership development strategies with business strategies and performance targets
- Assist to formulate and execute strategic plans for program visibility, including marketing and promoting all leadership programs; educate leaders and cross functional teams about organization leadership development needs and employee development
- Inspires and leads change, drives for organizational improvements, and builds consensus within the team and between entities
- Identify and research major issues relating to leadership development to ensure that all leadership program content remains relevant; research and recommend leadership development best practices, instructional resources and technologies to support teaching and learning
- Build a roadmap for evolution and maintenance of learning solutions & technologies
- Lead a team remotely
- Assess and develops skills of Developers, Instructional Designers and Facilitators
- Communicate and lead national learning objectives through partnership with Site L&D Managers, Site Directors, and Cross functional Partners
- Conducts onsite audits regularly to ensure use of current agenda, timelines, curriculum, and supporting materials, as well as track the evaluation results to identify opportunities for improvement
Education
University of California, Irvine
2000 - 2004
Bachelor's Degree in Learning
Professional Skills
- Outstanding written and verbal communication skills, including first-rate presentation and employee engagement skills
- Strong interpersonal and presentation skills with a proven ability to communicate and manage well at all levels of the organization
- Strong business and HR acumen, including problem solving skills & critical thinking
- Strong technical writing, proofing and editing skills
- Strong facilitation skills applicable across formal and informal (e.g. coaching, mentoring) approaches
- Demonstrated experience partnering with HR and business leaders to effectively diagnose, develop and implement appropriate learning solutions
- Strong analytical, interviewing, research, organizational, and problem-solving skills
How to write Senior Manager, Learning & Development Resume
Senior Manager, Learning & Development role is responsible for design, learning, leadership, interpersonal, training, organization, business, development, coaching, planning.
To write great resume for senior manager, learning & development job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Senior Manager, Learning & Development Resume
The section contact information is important in your senior manager, learning & development resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Senior Manager, Learning & Development Resume
The section work experience is an essential part of your senior manager, learning & development resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous senior manager, learning & development responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular senior manager, learning & development position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Senior Manager, Learning & Development resume experience can include:
- Strong communication and presentation skills; ability to successfully communicate to diverse audiences
- Demonstrated leadership skills; ability to achieve results through others
- Identifying critical skills and capabilities across DTCI
- Invest time to build the skills of the internal team; always aiming to raise the bar
- Demonstration of extreme organization and planning skills
- Demonstrated creativity in the development and delivery of learning experiences and resources
Education on a Senior Manager, Learning & Development Resume
Make sure to make education a priority on your senior manager, learning & development resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your senior manager, learning & development experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Senior Manager, Learning & Development Resume
When listing skills on your senior manager, learning & development resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical senior manager, learning & development skills:
- Strong collaboration skills and a demonstrated ability to be successful in a highly matrixed, relationship driven environment
- Strong PC skills required, including proficiency in all Microsoft Office packages including Word, Excel, PowerPoint, and Outlook
- Effectively prioritizes and allocates training resources (people and budget) in support of strategic operating plans
- Excellent management and collaboration skills
- Skilled in group process and facilitation techniques; Able to design meetings and facilitate groups effectively
- Lead via influence, negotiation and effective communication skills
List of Typical Experience For a Senior Manager, Learning & Development Resume
1
Experience For Senior Manager Learning & Development Resume
- Excellent interpersonal, facilitation, communication, and consulting skills
- Strong technical and execution skills
- Proven experience leveraging workforce analytics to define, implement and evaluate talent solutions
- Collaborate with People Insights, HR partners and business leaders to identify critical skill gaps and priorities
- Partnering with the G&A learning team to build a comprehensive set of analytics to measure learning effectiveness and impact
- Experience in building and scaling learning and development programs for an organization
- Manage Under Armour’s Learning Management System (LMS), including user experience, technical integrations and vendor management
2
Experience For Senior Manager Learning & Development Disease Sta Resume
- Ensure the highly effective coordination of training development based on organizational needs, planning and execution activities between all departments
- Demonstrate fluency in functional business acumen and accurately diagnose business problems and recommend appropriate learning solutions
- Provides innovative expertise and consulting in management development, team effectiveness, and leadership programs
- Experience with the LMS (Learning Management System)
- Create a learning strategy to support DTCI business priorities
- Partner with functional counterparts and the OTS Centers of Excellence to address common learning and talent development priorities
- Develop a high performing culture where team members can demonstrate their best abilities
- Experience working internationally in a diverse set of contexts
- Min of 10 years of experience driving Learning in global matrixed organizations
3
Experience For Mau-senior Manager Learning & Development Resume
- Action-oriented, with a proven track record of material business results
- Evaluate effectiveness of programs and lead continuous improvement
- Demonstrated ability to manage complex projects that cut across multiple business units
- Leading a team of learning program managers dedicated to the G&A programs; mentoring and coaching L&D professionals
- Ensuring high quality, consistent and innovative approaches for delivering programs in a rapidly growing and changing organization
- Supporting the needs of HR Business Partners in coaching and developing leaders
4
Experience For Senior Manager, Learning & Development Resume
- Managing year round talent management and succession planning processes
- Providing innovative delivery vehicles
- Training/certifications: Organization/performance consulting, assessments and competency models (e.g., Hogan, MBTI, Lominger, DISC, etc.)
- Technical/professional expertise in the areas of learning and executive development, organizational development, consulting, and learning/instructional design
- On an as needed basis, facilitate learning solutions and customized learning engagements for client groups – maintain current certifications as needed
- Participate in the development of Under Armour’s employee learning and development philosophy, including the implementation of a corporate university
- Be an evangelist for the company’s executive training, mentoring, and D&I initiatives
5
Experience For Senior Manager Learning & Development Resume
- Accountable for encouraging and fostering The SICK Way based on collaborative teamwork globally
- Partners on Learning and Development strategies, initiatives and training needs with all leaders and key groups in the US and in AG
- Observe New Hire and Continuing Education classes to identify improvement opportunities for facilitation and pertinent content issues
- Conduct weekly meeting with Site L&D Managers to develop and perpetuate interpersonal relationship
- An excitement around Learning and Development
- A learning portfolio connected to current and future needs of the business
6
Experience For Senior Manager Learning & Development Disease Sta Resume
- Recognition of developing great leaders
- Plan and lead the execution of the annual training calendar and curriculum
- Lead and manage a team of professionals responsible for all training activities within UA’s supply chain and distribution environment
- Partner with Talent Acquisition and HR leaders to deliver a robust onboarding program
- Creates strategic direction for the International Learning & Development function
- Oversees the creation and implementation of training materials, programs and processes
- Oversees the adaptation of domestic training programs to international needs as appropriate
- Sets the strategic direction for the Field Training Consultants
- Directs the team members involved in training for new restaurants and implements processes and procedures to endure success
7
Experience For Mau-senior Manager Learning & Development Resume
- Plan and support year round talent management and succession planning processes in partnership with HRBPs
- Develop and/or facilitate regional and DTCI-specific learning programs – U.S. based and International markets
- Seek partnership opportunities to implement, and continuously improve, learning and talent development tools and processes
- Work with Site L&D Managers to ensure consistent implementation of established curriculum
- Collaborating with business leaders at all levels, HR Business Partners and Corporate Learning & Development to establish and communicate a program management strategy for all G&A learning & development programs
8
Experience For Senior Manager, Learning & Development Resume
- Developing and experimenting with new learning solutions and creating intellectual property that advances the impact for learners; developing programmatic solutions with multiple connection points across offerings
- Aligning and developing resources to deliver on that strategy (subject matter experts, L&D team members, vendors, program budgets, technologies, etc.); leading learning projects that require significant ingenuity and innovation to deploy
- Effectively manage projects to ensure they are on track, completed within budget, and delivered to the agreed-upon level of quality
- Demonstrate project management – communicate, inform and consult with HR partners and business leaders throughout key projects and initiatives
- Working closely with the Leader, Talent Management and L&D, G&A to provide learning resources in support of succession planning/executive development
- Directing the development and delivery of G&A learning programs; partnering with G&A instructional design to build or adapt programs
9
Experience For Senior Manager Learning & Development Resume
- Identifying and sourcing solutions/content
- Integrating and customizing core curriculum for market relevance
- 10-20% travel, occasional international
- Leadership experience managing training teams (with direct reports) and managing global leadership and professional development programs; demonstrated effectiveness working with subject matter experts, learning councils and HR Business Partners
- Strong background in the design and development of functional/technical training program and curriculum materials for globally dispersed audiences; experience using knowledge management methods and references for individual and team performance support
10
Experience For Senior Manager Learning & Development Disease Sta Resume
- Experience working with industry standard Learning Management Systems (LMS) and reporting/measuring training results and learning impact; strong technical aptitude in the learning and development function
- Demonstrated expertise in program and project management around multiple, concurrent projects; includes process improvement efforts and strong change management capability
- Assessing and prioritizing development needs
- Able to personally facilitate learning programs as needed
- Great partnership with external vendors and business schools
- Partner with the Talent Management leader to develop and execute long range learning strategies that support global functions in delivering key business objectives/goals
List of Typical Skills For a Senior Manager, Learning & Development Resume
1
Skills For Senior Manager Learning & Development Resume
- Well-developed project management, vendor management, contracting, and budgeting skills
- Lead all CL training including skills, competencies, products and clinical
- Leverage knowledge of product portfolio, clinical acumen and selling skills to ensure the alignment of learning solutions with stakeholder needs
- High sales skills orientation and process understanding in facilitation
- (For the MSL team) Lead skills and competency training as well as on label medical content
- One who naturally operates with a sense of urgency and has ability to balance effective collaboration with independent action
- Demonstrated success with increasing responsibility and various assignments in designing learning experiences in a corporate environment
- Demonstrated success with increasing responsibility and various assignments in designing learning experiences
- · Deliver appropriate verbal and written feedback, role-playing, and modeling of the skills to enhance performance
2
Skills For Senior Manager Learning & Development Disease Sta Resume
- Advanced active listening skills and interpersonal savvy to attract and retain the interest of an audience
- Collaborate with WFA, HR partners and business leaders to forecast critical skill gaps and priorities
- Design innovative strategies to enhance the core skills of all colleagues in Finance
- Highly advanced written and oral communication skills
- Exceptional interpersonal skills with the ability to quickly foster relationships
- Proven track record of success in designing, developing, and delivering training for different audiences using a variety of delivery modalities
- Experience managing/mentoring/coaching training or professional services teams in high growth environments
- Experience managing training and/or adult learning programs
- Solid strategic thinking, consulting, and influencing capability, coupled with the interest and ability to understand Altria’s business at a deep level
3
Skills For Mau-senior Manager Learning & Development Resume
- Experience managing training and/or adult learning programs
- Experience in training and/or adult learning
- Strong knowledge of adult learning theory, best practices, and trends
- Leverage emerging technology to increase effectiveness of delivery and maximize resources
- Experience in L&D or related Human Resources function
4
Skills For Senior Manager, Learning & Development Resume
- Strong proficiency in change management
- Identify, assess, and contract with external partners to provide L&D support that enables a full offering of effective services
- In learning and development experience, preferably some in retail
- Experience in the design and delivery of learning development programs preferably with exposure to leaders or senior level contributor capacity
- Experience working closely with (or in the role of) Interactive Multi-Media Learning Designer
- Measure the effectiveness and impact of training and learning solutions
- Demonstrated passion for the leadership and ongoing development of learning professionals
5
Skills For Senior Manager Learning & Development Resume
- Highly-skilled in content review and editing, providing feedback to consultants on best practices
- 5 – 7 years of experience in human resources, organization development, training or related talent planning field
- Experience in leading and developing staff professionals
- Experience creating and driving project or technology roadmaps
- Provide strong leadership, development, coaching and strategic vision for direct report team of 7 as well as the broader L&D organization
- Experience managing others
- Experience in learning metrics, data analysis
- Operations Management or Leadership Development experience with increasing responsibility of scope
6
Skills For Senior Manager Learning & Development Disease Sta Resume
- Experienced in conducting analyses of learners, learning communities and competencies
- Working knowledge of LMS (CSOD) and the latest in learning technologies
- Working knowledge of database applications such as MS Office(Excel, Outlook, PowerPoint),
- Understanding of instructional design concepts and the ability to execute those concepts into real results and improvement
- Facilitating classroom training
- Lead efforts to expand breadth of learning opportunities using blended learning modalities
7
Skills For Mau-senior Manager Learning & Development Resume
- Basic knowledge of articulate, captivate, camtasia and other learning technologies
- Connect enterprise L&D strategy to functional efforts and collaborate to create a seamless, complete L&D offering to the end user
- Focus on, but not be limited to, learning programs for Field Based Medical Affairs personnel, both Community Liaisons (CLs) and Medical Science Liaisons (MSLs)
- Intellectual curiosity and willingness to try innovative ideas
- Expertise in the use of various remote engagement platforms and tools
- Oversee the management and administration of the LMS and all learning assets. Assess, select and partner with external business partners to design, develop, deliver, monitor and track the effectiveness of learning and development programs
8
Skills For Senior Manager, Learning & Development Resume
- Oversee the planning, promotion and change management of the enterprise-wide and community learning and development programs. Responsibilities include the design, delivery and implementation of programs and measuring impact and success
- Effectively manage external business partner relationships; gather business requirements and complete Statement of Business Requirements (SOBRs); Statement of Works (SOWs) and provide contract management and ensure contract adherence. Demonstrate fiscal responsibility through regular budget management
- Contribute to the Learning and Talent Development Governance Committee and effectively project/program manage all key learning initiatives
- Prepares, communicates and partners with stakeholders across the organization and the Retail Learning team
- Report directly into the Director, Sales Learning & Development
- Works with peers to align goals, timelines and quality standards
9
Skills For Senior Manager Learning & Development Resume
- Be responsible for identifying strategic needs and lead in the design, development and execution of effective learning and training programs for the JT Organization
- Collaborate with peers, Sales Leadership, Marketing, Regulatory, Medial, and other stakeholders to design and deploy targeted programs that reduce knowledge gaps and enhance field effectiveness at both the manager and individual contributor level through improvement of competencies and functional skills
- Adhere to all Regulatory/Legal and HCC guidelines
- Be responsible for all phases of vendor management including procurement, project management and ensuring a compliant and measurable return on all project deliverables
- Take a leadership role to ensure that cross company Sales Learning & Development Team programs and best practices are being leveraged and effectively deployed to optimize resources and reduce costs
- Oversee all activities of the learning and development (L&D) management team; provide direction, set priorities, and lead the team to manage the administration of required employee training
10
Skills For Senior Manager Learning & Development Disease Sta Resume
- Oversee personnel functions, including staffing, training, professional development, performance evaluation, and disciplinary actions
- Create, develop and oversee the implementation of training guidelines including training tools, training content and curriculum. Provide the strategy for techniques and methods for learning including scheduled and just-in-time, virtual and classroom, activity based, role based, etc
- Collaborate with leadership and other key stakeholders to align training with business objectives and priorities. Make recommendations for continuation, revision or elimination of programs as necessary
- Establish a standard set of metrics and a process for measuring against these metrics. Evaluate the impact of training programs on productivity and profitability
- Responsible for identifying and selecting qualified personnel to staff positions as needed. Conduct performance appraisals and provides feedback at appropriate times. Responsible for professional development of the staff
- Responsible for the development and administration of the budget and department goals and monitors performance against the plan
- Research and implement new techniques and methods for learning. Assess and implement opportunities for continual process improvement in the training approach and curriculum
List of Typical Responsibilities For a Senior Manager, Learning & Development Resume
1
Responsibilities For Senior Manager Learning & Development Resume
- Demonstrated coaching and leadership skills in a dynamic organization with proven, positive results required
- Strong organisation and time management skills: one of the key traits is the ability to plan ahead and organise several things at once
- Coaching those needing support, either in training content or in embedding newly learnt skills
- Basic skills in Microsoft Word, PowerPoint and Excel
- Proven experience with the development, implementation and measurement of classroom (ROI), self-directed online and virtual learning solutions
- Demonstrated experience as a classroom facilitator
- Graphic design and layout skills
- Experience managing learning architecture and blended learning programs
2
Responsibilities For Senior Manager Learning & Development Disease Sta Resume
- Experience in instructional / curriculum design for a corporate environment
- Manage multiple tasks, demonstrate teamwork and spirit of collaboration with project team and business partners
- Builds strong relationships with senior leaders and Subject-Matter-Experts, vendors, suppliers, professional organizations and academic institutions
- Ensuring learning ROI/effectiveness
- Experience managing the review and quality assurance processes for training content and materials
- Experience in utilizing an organizational LMS platform
- Experience with Finance, Compliance, SOX training content and curriculum required
3
Responsibilities For Mau-senior Manager Learning & Development Resume
- Experience in the areas of leadership and career development and/or organizational development
- Creating and maintaining an EAN Library of materials, and ensuring communication and accessibility of this to the wider team
- Training/Instructional Design/Performance Development management
- Working with Sales Enablement and Sales Operations team to ensure relevant audiences are updated on what they need to know
- Liaising with GRM-HR to incorporate any changes to other existing training courses (e.g. Credit Fundamentals) impacted by the e1035
4
Responsibilities For Senior Manager, Learning & Development Resume
- Working knowledge of LMS
- Take on ownership of coaching training, facilitating training workshops for people managers across EAN
- With support of L&D Coordinator, project manage session offerings, including planning, logistics and marketing/communications
- Partner with the talent management team and leverage the internal training team to support this role in the design and deployment of unique learning solutions
- Problem-solving, strategic and analytical thinking capability
- Develops and oversees the Training & Development budget; administer and manage the expenses related to the management training program
- Able to travel 50% of the time during first 6 months and 20% on a regular basis, including monthly travel to Glendale
- Oversee delivery, including facilitation or partnering with external vendors as required
- Develop a strategy and set plan to introduce and embed e-learning into the organization, work with subject matter experts to create e-learning content
5
Responsibilities For Senior Manager Learning & Development Resume
- Apply critical thinking, judgment and reasoning to variety of situations
- Lead a team of learning and operations professionals
- Manage the development and delivery of programs in partnership with operations and broader learning team
- In instructional design/blended learning design, development, implementation and measurement required
- Delivers training programs to develop the capabilities of franchisees, field leaders, and international team members
- Implements in-restaurant, management, and multi-unit learning & development programs
6
Responsibilities For Senior Manager Learning & Development Disease Sta Resume
- Monitors and ensures compliance with training policies and processes
- Develops and implements in-restaurant, management, and multi-unit training and development programs
- Instructional design (training design and development)
- At least five years in a leadership role leading an organization or team of people
- Market talent development solutions - create energy and awareness around offerings and support ease and simplicity around participation
- Assess, design, develop, and manage innovative learning solutions and programs to address the training, development, and engagement needs of functions across GSC
- Coach and partner with HR business leaders and Functional business leaders to design, deliver (includes facilitation) learning and change solutions across client groups
- Build credibility as a trusted advisor and strong partners with GSC leaders and HRBLs
- Manage stakeholder relationships across GSC to align with the purpose and objectives of all strategies, plans, and initiatives of each business
7
Responsibilities For Mau-senior Manager Learning & Development Resume
- Leverage change management methodology to gain and sustain adoption and support for new initiatives/programs
- Regularly shares performance feedback with partners and accurately represents performance and potential at calibration meetings
- Certified in Hogan, MBTI, 360 assessment, DISC etc
- Collaborate with HR colleagues in Employee Experience, Talent Management, People Analytics, and HR Business partners to create, evolve, and execute on Audible’s employee value proposition
- Own learning management system (LMS); ensure system supports global learning strategy. Develop and lead growth strategy for content development, platform organization, and increased user acceptance for the LMS
- Provide guidance to Learning and Development policies, programs and processes as necessary while ensuring alignment with local and global strategies
8
Responsibilities For Senior Manager, Learning & Development Resume
- Provide change management leadership to help plan and implement rapid change initiatives
- Collaborate and consult with business leaders, SMEs, and HR to recommend and develop human performance improvement solutions that align with strategic business initiatives, company-wide initiatives, capability gaps, and regulatory requirements
- Effectively and efficiently blend company-wide, off-the-shelf, and customized learning programs to achieve development objectives, increase speed to competency, and decrease cost to competency
- Partner with HR colleagues to build out career pathing and career development program
- Appropriately seek out and utilizes resources across HR, the Company, and the vendor landscape
- Work with and manage vendor relationships to ensure delivery and implementation of services that meet business needs
9
Responsibilities For Senior Manager Learning & Development Resume
- Work with Executive Director, L&D and HR leaders to build and/or source innovative and highly effective formal and informal, on-the-job, virtual and classroom learning experiences, tools, resources, and programs focused on career and professional skills needed to enhance individual & organizational capabilities
- Work with Executive Director, L&D and HR Leaders on the development and execution of the performance management program and administration of regular performance cycles
- Work with Executive Director, L&D to develop and implement a multi-pronged D&I strategy with supporting programs that promote a learning organization and culture, and diverse and inclusive workforce reflective of the community, business, industry, and Starz consumer
- In conjunction with the Director, Global L&D, and in close partnership with the Region’s business leaders, establishes and maintains the long-term global leadership and professional learning roadmap for HARMAN, for the region
- Identifies and manages partnerships with learning vendors as required
- Creates and implements content delivery strategies that are compelling to the learners, drives globally the building leadership and professional competence in a cost-effective manner using varied formal and informal modalities
- Manages the communication of the learning plan for the region using a variety of channels to create awareness of learning interventions, secure participation, and make the plan compelling and user attractive all the way
- Partner with internal resources and external learning experts on the design, development and implementation of integrated and sustainable learning & development programs and practices
- Partner with other organizational development & learning, human resources and business leaders to identify learning and development needs and priorities. Leverage insights from Performance Management, Talent Reviews and assessments to assess learning & development needs
10
Responsibilities For Senior Manager Learning & Development Disease Sta Resume
- Be familiar with various methods of learning from virtual to in class training
- Partner on the roll out and implementation of our Leadership Framework and supporting development
- Partner with internal stakeholders to design and deliver the Performance Management process and create supportive learning to build skills in the Performance Management space
- Partner with Talent Management Lead on engagement surveys and recommend/develop training and development tools in response to the survey results
- In partnership with the Talent Acquisition team, identify synergies between the two teams and ensure learning & development programs are incorporated into our recruiting efforts, including manager and interviewer training
- Develop and manage to a framework for measuring the ROI of learning & development initiatives; establish clear goals to measure success; develop metrics, track and analyze results to assess the effectiveness of programs
- Maintain knowledge of current industry thinking and trends and regularly communicate to leadership in this area. Remain current on industry trends and considered a “thought leader” in the field of L&D with expertise and insight sought by others
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