Senior Medical Assistant Resume Sample
Joshuah Schumm
176 Charlotte Oval,
Houston,
TX
+1 (555) 804 3357
Work Experience
Senior Medical Assistant
12/2015
-
PRESENT
Chicago, IL
- Consistently exhibits behavior and communication skills that demonstrate DaVita Medical Group’s commitment to superior customer service, including quality, care, and concern with internal and external customers
- Uses, protects, and discloses DaVita Medical Group patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
- Anticipates the clinician’s needs and carries out orders
- Verifies with DaVita Medical Group Connect for approved or denied appointments and follows up by scheduling patients. Enters "No shows", and performs "No Show" follow up procedures. Works bump list
- Physician Assistance. Assists physician or other medical personnel in the examination process as required or necessary. Performs order entry to electronic medical records, i.e., prescription refills, lab orders, radiology orders, etc
- Physician Assistance. Assists physician or other medical personnel in the examination process as required or necessary
- Paid time off earned beginning at employment (18 hrs per month earned for first 5 yrs of employment). We offer biweekly paydays
- Paid state government holidays for almost all positions
Senior Medical Assistant Clinic Integrations
12/2011
-
10/2015
New York, NY
- As a State of Oklahoma Higher Education employee, outstanding Employee Discount Programs including local merchant discounts, hotel room discounts nationwide, etc
- Free tuition at OU for your qualifying dependents!
- Your choice of several affordable and secure retirement plans including the State of Oklahoma Teachers Retirement System with rapid vestment
- Flexible pre-tax spending accounts for health and child care expenses. Debit card (MasterCard) for your health care spending account
- A Shared Leave plan which enables employees to help each other in times of very serious medical conditions
- State-of-the-art facilities on beautiful campuses to enjoy your work day in
- Locations with free employee parking and accessible MTTA stops
- Easy work access from any location in the Tulsa area
- There’s always something going on at OU-Tulsa! Lunch & Learns, free seminars, community involvement
Senior Medical Assistant Quality
04/2005
-
07/2011
Los Angeles, CA
- Greets patient respectfully and courteously while preparing patient for their exam
- Takes and records vital signs including heart and respiratory rate, blood pressure, weight, body temperature, in EMR
- Notes all current patient medications in EMR
- Assures patient information has been updated and patient is ready for physician
- Prepares samples for analysis
- Documents all patient encounters appropriately in EMR
- Responsibilities to Patients
- Organizes exam and treatment rooms, stocks and cleans rooms and sterilizes instrument; anticipates providers needs prior to patient encounter. Assists when new supplies are needed. Enforces medication policy
Education
Everest University - Pompano Beach Campus
2000 - 2004
School's Degree in Patient Care
Professional Skills
- Demonstrated organizational and prioritization skills, along with the ability to handle multiple tasks in a deadline-driven work environment
- Excellent communication and interpersonal skills, along with the ability to interact with a diverse population of patients, their families, faculty, and staff
- Bilingual Spanish speaking skills
- Prior experience working with health plans
- Proficient data entry skills (60-65 keystrokes per minute), required
- Proficient data entry skills (60-65 keystrokes per minute), required. Basic
- Experience working in a medical office or other clinic setting
How to write Senior Medical Assistant Resume
Senior Medical Assistant role is responsible for basic, medical, general, government, events, travel, insurance, research, reporting, training.
To write great resume for senior medical assistant job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Senior Medical Assistant Resume
The section contact information is important in your senior medical assistant resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Senior Medical Assistant Resume
The section work experience is an essential part of your senior medical assistant resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous senior medical assistant responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular senior medical assistant position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Senior Medical Assistant resume experience can include:
- Assists the provider during patient visits, including documenting portions of the visit in the electronic medical record while the provider is examining the patient. Requires active listening and the ability to accurately capture the provider’s instructions
- Records patient care documentation in the medical record accurately and in a timely manner. Identifies when others’ documentation is incorrect and alerts clinic leadership. Assists other MA’s with documentation questions
- Organizes exam and treatment rooms, stocks and cleans rooms and sterilizes instruments. Anticipates provider’s needs prior to patient encounter. Assists when new supplies are needed. Enforces medication policy
- Understand and utilize effective interpersonal communication skills and principles of customer service
- Demonstrated experience in a fast paced work environment
- Daily monitoring and recording of patient supplies, and equipment. Restocking of clerical and exam room supplies in a cost effective manner
Education on a Senior Medical Assistant Resume
Make sure to make education a priority on your senior medical assistant resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your senior medical assistant experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Senior Medical Assistant Resume
When listing skills on your senior medical assistant resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical senior medical assistant skills:
- Demonstrates skills and knowledge necessary to provide care to adolescent, adult and geriatric patients under scope of job description
- React calmly and effectively in emergency situations required and assume a leadership role until higher levels of care arrive on scene
- One to two years of previous medical assistant experience in ambulatory care setting
- Experience working with Medicare and/or Medicaid Services and population
- Experience in a healthcare or clinical setting
- Experience as a Medical Assistant in a primary care setting
List of Typical Experience For a Senior Medical Assistant Resume
1
Experience For Senior Medical Assistant Clinic Integrations Resume
- · Proficient data entry skills (60-65 keystrokes per minute), required. Basic mathematical aptitude, desirable
- Obtains all necessary patient records as required by physician and verifies presence of consent prior to treatment or procedures
- Handles prior authorizations, referrals, and medical refills based on practice needs
- Demonstrates sound knowledge base of the clerical and clinical functions specific to the Virtual Primary Care Practice
- Administers subcutaneous and intramuscular injections, including but not limited to, hormones and biological growth factors
- Maintains medical records according to CCHS guidelines and utilizes hospital computer systems and other equipment in a safe and accurate manner
- Lead a group of medical assistants in telephonic setting
- Performs assigned nursing procedures under the direction of the RN
2
Experience For Practice Senior Medical Assistant Resume
- Processes instruments and equipment as needed
- Phones in prescriptions and makes other patient calls as directed by physicians and RN
- Schedules patient tests, procedures and hospital admissions and schedules appointments to follow-up on receipt of test results, as applicable
- Assists with select pre-authorizations and pre-certifications as needed. Informs physician of patient reschedules and no shows
- Obtains new patient records and previous test results, x-rays, scans, etc
- Maintains indigent drug program and sample drug program as assigned
- Lead group of medical assistants in urgent care clinic
- Gather medical history and input into EMR
3
Experience For Senior Medical Assistant Quality Resume
- Enter information into EMR
- Work with back/front office staff to ensure smooth patient flow
- Support medical assistants with coverage when they are out of office
- Attend leadership meetings and provide input
- Greet patients and check in and out for convenient care
- Prepare daily deposits and coordinate with finance department
- Order front and back office supplies
- Assist provider with referral submissions
4
Experience For Senior Medical Assistant Resume
- Manage quality controls in lab
- Assists the providers with procedures
- Maintains clinical logs (temperature logs, sample logs)
- Records patient care documentation in the medical record accurately and in a timely manner. Identifies when other MA’s documentation is incorrect and alerts clinic leadership
- Organizes exam and treatment rooms, stocks and cleans rooms and sterilizes instruments. Gathers supplies as per provider direction. Ensures that supplies are available, stock is inventoried, log data is accurate and supplies are rotated. Follows up with discrepancies
- Provides documentation assistance for providers during examinations and procedures
5
Experience For Senior Medical Assistant Clinic Integrations Resume
- Integral member of clinical PACT team- participating in daily huddles
- Promotes a positive work environment in which team members willingly serve each other
- Identifies and contacts patients with care gaps, i.e. overdue services, mammograms, immunizations and lab tests
- Accurately enters information into the EMR at the direction of a physician or licensed practitioner
- Assist clinician with examinations/procedures
- Prepares exam/treatment rooms with necessary supplies and equipment
- Completes necessary patient-specific paperwork as per practice needs
6
Experience For Practice Senior Medical Assistant Resume
- Assures adequate coverage within the practice due to staff shortage
- Participate in new hire orientation and other educational initiatives for staff as per directed by supervisor
- As per state guidelines, performs sterilization of medical equipment per practice needs
- Schedules tests, procedures and surgeries as per practice needs
- Orders and maintains office clinical supplies and equipment
- A graduate of a recognized Medical Office Assistant Program or Hold current Medical Assistant Certification by a national organization accredited by the National Commission for Certifying Agencies (NCCA) or the American National Standards Institute (ANSI)
7
Experience For Senior Medical Assistant Quality Resume
- The Medical Asst. II serves as a role model, providing support, training and sharing knowledge with other Medical Assistants, MA student externs and Practice Assistants in the practice. Makes recommendations on how resources can be used differently and more effectively
- Takes and records patients’ vital signs
- Assists providers in examinations and/or procedures
- Prepare patients for outpatient procedures
- Process specimens for transport
- Assist providers in examinations and outpatient procedures
8
Experience For Senior Medical Assistant Resume
- Transport patients as needed
- Prepare sterile/non sterile trays for procedures (does not include medication preparation)
- Performs and documents assessment of patients during their out patient visit. Refers patients in need of further evaluation to Breast Center Nurse or appropriate Medical Professional
- Understands and uses principles of customer service, and participates in community events
- Practices professional telephone etiquette. Utilizes effective verbal and written communication to communicate with patients, families, visitors, and all members of health care team to provide quality patient care
- Identifies actual and potential problems for which the patient is at risk and works in collaboration with unit leadership to implement interventions. Effectively responds and reports patient crisis situations
- Coordinates patient care as directed by provider and policies/procdures
- Lead group of medical assistants in clinic
9
Experience For Senior Medical Assistant Clinic Integrations Resume
- Float to other clinic(s) in Las Vegas as needed
- Assist Clinical Study Coordinators in any task as needed
- Develop a high level of familiarity and knowledge of the study protocol and flow chart of study procedures. Develop a strategy for implementing study procedures in compliance with study protocols
- Blood donation procedures (e.g., hemopoint calibration, source document preparation)
- Obtain insurance pre-certifications/pre-authorizations for surgical procedures and prescribed medical supplies/equipment and communicate status to appropriate Billing representative
- Obtain insurance referrals and documents status in electronic medical records
- Writes, mails and files appointment “no show” letters
10
Experience For Practice Senior Medical Assistant Resume
- Verifies that patient appointments are posted in electronic medical records and physicians’ Outlook calendars
- Print and sort operative, radiographic and laboratory reports from Power Chart, steer information to surgeon/APN for review, as necessary and file in correct patient chart
- Assist patients to examination rooms and act as chaperon, as necessary; measure and record patients’ vital signs and collect patient data; prepare patients for examination/minor surgical procedures
- Assist physicians/APN with examination of and/or minor surgical procedures for pediatric, adolescent, adult and geriatric patients
- Process all specimens for transport to laboratory
- Contact patients prior to and following surgical procedures, communicate information to surgeon/APN to enable identification of appropriate measures to support optimum health outcomes
- Assist with medication refills (pain/infection) under the direction/supervision of surgeon/APN
List of Typical Skills For a Senior Medical Assistant Resume
1
Skills For Senior Medical Assistant Clinic Integrations Resume
- 24 months experience in patient care as a Medical Assistant, or 24 months performing electronic order entry as a qualified ABR-OE
- Records patient data prior to each physician visit, including but not limited to, vital signs, height, weight,
- Experience in a doctor's office setting required
- Obtains all necessary patient records as required by physician and verifies presence of consent prior to
- Assets: Outpatient medical experience as a Medical Assistant
- Demonstrated familiarity with medical terminology
- Demonstrated proficiency in the operations of clinical equipment
- Demonstrated familiarity with electronic medical records systems
- Graduate from an accredited Medical Assistant program or 3+ years of military medical experience
2
Skills For Practice Senior Medical Assistant Resume
- Experience as a Medical Assistant
- 6+ months experience as a manager, supervisor, lead or senior level employee
- Recent back office medical assistant work experience
- 6 months or more of experience with phlebotomy
- Electronic Practice Management (EPM) and Electronic Medical Record (EMR) experience
- Urgent care or ER work experience
- 1+ yrs. work experience as medical assistant
- Experience in pre or post surgery
3
Skills For Senior Medical Assistant Quality Resume
- Experience in the breast care field
- Medical assistant work experience
- Lead or supervisory experience
- Experience in an out patient clinic or wound care center as a Medical Assistant
- Experience as a Certified Medical Assistant
- Work experience in neurology
- Experience as a Medical Assistant
- Current, valid nationally recognized Medical Assistant Certification or ability to obtain within 180 days of hire
4
Skills For Senior Medical Assistant Resume
- Current, valid BLS and/or CPR certification
- Medical assistant work experience
- Medical assistant experience
- Experience as a Medical Assistant
- Labeling, taping (e.g., sample collection and transfer tubes, safety labs, urine cups, etc.)
- Working knowledge of Microsoft Office Word, Excel, and PowerPoint
- Prepares examining rooms for use, ensuring the necessary supplies and equipment are sterilized and functioning
- Report age dependent normal ranges when using manual reporting systems
5
Skills For Senior Medical Assistant Clinic Integrations Resume
- Assists in completing competency assessment/performance appraisals according to schedules and policies
- Trains and mentors other MAs, including assisting with documentation questions
- Provides educational information to patients during the office visit as well as during telephone follow up calls
- Rooms patients to include taking and recording patient vital signs
- Provides comfort and well-being of patients demonstrating a concern for patient safety. Responds with promptness, empathy and interest to needs of patients
- Provide backup support to clerk by assembling patient charts and filing laboratory/consultation reports and correspondence
- Assist with scheduling interviews and participating in interview process
6
Skills For Practice Senior Medical Assistant Resume
- Supply ordering and stocking of rooms
- Discriminate shades of color when reading dipstick
- Current CPR card for Healthcare Professionals (BLS) or willing to obtain
- Knowledge of medical terminology, abbreviations, and correct spelling of medical terms
- Current BLS card or willing to obtain
- Acts as a resource for problem solving
7
Skills For Senior Medical Assistant Quality Resume
- Prepares and stains various specimens for viewing under microscope, when necessary
- Notes malfunctioning equipment and notifies physician and nurse
- Handle patient calls accessing EMR and address patient concerns
- Assist in training and mentor new staff
- Actively participates on the PACT project team by helping to create new workflows, and educational curriculum
- Performs point of care testing, injections, medication administration and EKGs as per practice needs
- Handles patient call backs relaying information per the direction of provider
8
Skills For Senior Medical Assistant Resume
- Performs quality control on all POCT (point of care testing) equipment
- Assist Clinical Research Coordinator in transcribing study data from source documents to sponsor
- Assist physicians and nursing personnel with injections, EKGs, phlebotomy and other patient care procedures
- Perform minor dressing changes under direction/supervision of surgeon/APN
- Conducts pre-visit planning
- Provides clinical leadership oversight, serving as a department resource for clinical questions. (10%)
- Assists with resolving patient complaints and issues in conjunction with or in the absence of the Manager
- Attends regular EHR training sessions and distributes new information to staff through individual trainings and communications
9
Skills For Senior Medical Assistant Clinic Integrations Resume
- Observe and obtain information from all relevant sources
- Demonstrated ability to maintain positive interactions with the patients, their families and associated medical professionals in a respectful and courteous manner
- Demonstrated proficiency in the operation of clinical equipment
- Demonstrated ability to use independent judgment and make sound decisions
- Travel to various Satellite offices
10
Skills For Practice Senior Medical Assistant Resume
- Limited X - Ray Technician license
- Current CPR card for Healthcare Professionals (BLS) or ability to obtain within 30 days of start
- Graduate of medical assistant program
- Lift or exert force up to 10 pounds
- Access to reliable transportation to travel to clinics when needed
- Multilingual (i.e. Spanish, Farsi, Vietnamese)
- Lift, push or pull >35 lbs. with assistance
- Occasionally requires exposure to communicable diseases or bodily
List of Typical Responsibilities For a Senior Medical Assistant Resume
1
Responsibilities For Senior Medical Assistant Clinic Integrations Resume
- Clean, disinfect and store equipment after use and prepare surgical instrument sets for prompt sterilization
- Inventory and maintain stock of all medical supplies; order supplies, as necessary
- Maintain required credentials of CPR and mandatory inservice education programs
- Builds and maintains relationships across business groups and cross-functional teams
- Demonstrates a strong knowledge of and ability to perform skills within the scope of a Certified Medical Assistant, including but not limited to, procedures, injections, EKGs and phlebotomy. Able to adjust to clinic activities that often vary from day to day
- Send out AM and PM report
- Informs physician of patient reschedules and no shows
2
Responsibilities For Practice Senior Medical Assistant Resume
- Oversees workflow in the practice & ensures that appointments run smoothly
- Communicates with physicians, staff, patients and management to meet deadlines & maintain quality patient care
- Record patient history, chief complaint, pharmacy info, RX list, etc into EMR
- Phone triage, prescription refills, telephone communication with patients
- Education from approved medical assistant program or equivalent is required
- Perform telephone triage
3
Responsibilities For Senior Medical Assistant Quality Resume
- Reviews pre-visit planning documentation and patient chart in advance of appointment time to ensure that the provider is prepared to address required screenings and gaps in care. (10%)
- Serves as a peer mentor. Responsibly orients new medical assistants in correct office workflows. Demonstrates proficiency in teaching pre-visit planning, meaningful use standards, appropriate documentation and workflows. Provides meaningful feedback and performance evaluations for orientees. Mentors MA students and externs as assigned. (10%)
- . Collects blood specimens and assists physician or nurse in collection of blood specimens as required. Completes requisitions, labels and routes specimens according to standard procedure
- . Collects specimens. Completes requisitions, labels and routes specimens according to standard procedure
- . Assists physicians and nurses with special procedures and examinations by securing supplies, ensuring patient is properly undressed and draped, providing instruments to physicians, holding patient as required and assisting patient after examination
- . Maintains orderliness and cleanliness of examination rooms; stocks assigned rooms and cupboards and insures that par levels of supplies are maintained on a daily basis
- Handles prior authorizations, referrals, and medication refills based on practice needs
4
Responsibilities For Senior Medical Assistant Resume
- . Insures all data collected for procedures performed is recorded clearly and accurately on appropriate forms and in medical records
- . Performs variety of other administrative support functions including, but not limited to maintaining medical records, processing insurance forms, and preparing financial records
- . Maintains par levels of office, patient, and medical supplies
- . Leads and guides designated practice Assistants and Associates
- Conducts MA visits in accordance with the established protocols
- Monitors day to day patient flow and assures adequate coverage within the practice in conjunction with or in the absence of Manager
5
Responsibilities For Senior Medical Assistant Clinic Integrations Resume
- Monitors clinical desktops for completeness and assigns to staff to work as needed
- Participates in new hire orientation and other educational initiatives for staff as directed by Manager
- Ensures smooth office operations which support teamwork, and generates a positive attitude between front and back office staff
- Prepares the patient for their office visits, including daily chart prep, rooming patient, taking and recording vitals and completing appropriate screenings and Health Maintenance
- Assists clinician with examinations/procedures
6
Responsibilities For Practice Senior Medical Assistant Resume
- Prepares virtual treatment rooms with necessary supplies and equipment and completes assigned daily, weekly and monthly tasks
- Completes necessary patient-specific paperwork per practice needs
- Ensures EMR is up-to-date with all pertinent information in preparation for patient visit and complies with all documentation standards
- Effectively communicates with patients, families, visitors, employees, physicians, and general public, utilizing courteous and professional written and verbal communication skills
- Maintains an adequate amount of clerical and exam room supplies in a cost-effective manner
- Maintains medical records according to CCHS guidelines
- Demonstrates skills and knowledge necessary to provide care appropriate to outpatient population, including the ability to obtain information to identify patient needs and provide care as needed
- Understands and uses principles of customer service and demonstrates CCHS Core Values and Behaviors
- Experience with WellMed Care Model and processes
7
Responsibilities For Senior Medical Assistant Quality Resume
- Maintains patient’s medical chart
- Ensures the organization of medical charts
- Ensures required documentation is available in the medical record (i.e.: lab reports, progress notes) and pursues additional required information, maintains patient list for statistical & billing purposes
- Distributes reports and correspondence; files, photocopies and processes forms related to medical charts
- Performs and records laboratory test procedures with regards to normal values, defined automated procedures, calculations, and/or indicators for further testing which is age dependent
- Prioritizes workload and distributes assignments accordingly
- Leads and guides Medical Assistants
- Performs direct patient care under the physician’s/nurse’s direct supervision
- Takes and records vital signs, growth measurements, properly alerts physician of any abnormal signs
8
Responsibilities For Senior Medical Assistant Resume
- Prepares patients for examination and treatment, records any patient complaints, and assist physician with examination and treatment
- Explains all procedures to be done to patient
- Provides a comfortable and safe environment
- Assists in maintaining order and cleanliness including, but not limited to cleaning counter tops in bathrooms, examining rooms and assuring neatness of the waiting room
- Performs controls and calibrations of laboratory equipment, when needed. Utilizes log book and calibration methods for documentation. Informs RN/MD of inaccurate controls noted
- Records equipment checks and stores supplies/specimens according to guidelines
9
Responsibilities For Senior Medical Assistant Clinic Integrations Resume
- Maintains inventory and supplies, and orders when necessary
- Performs laboratory test procedures within established criteria for age dependency
- Medical Assistant program graduate required
- Schedule return visits
- Assist breast surgeon
- BLS required from AHA
10
Responsibilities For Practice Senior Medical Assistant Resume
- Current CPR and/or BLS certification
- Current CPR and/or BLS certification or ability to obtain within 30 days of hire
- Travel throughout WellMed markets - approx. 90% travel
- Ability and willingness to work with a mature/senior population in healthcare
- Great benefits with great opportunity for growth and advancement
- Certified as aMedical Assistant, Registered Medical Assistant, or qualified ABR-OE
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