Senior Program Manager Resume Sample
Ludwig Collins
1201 Bogan Prairie,
Phoenix,
AZ
+1 (555) 238 0066
Work Experience
Senior Program Manager
02/2018
-
PRESENT
Los Angeles, CA
- Developing multi-year product roadmaps with our customers and Strategy & Architecture teams
- Building and maintaining the strategic roadmap for TAS
- Building integrated solutions to deliver on the roadmap
- Implementing successful global data governance and processes
- Successfully executing approved program and sub-projects to agreed time, scope, budget and quality including developing objectives, phasing and content of the program/project to deliver on the business case benefits, budget and timescales
- Performing the relevant program/project management processes - i.e. initiate, plan, execute, monitor and control and close, and the supporting processes e.g. scope, cost, time, issue, risk, resource, communication, stakeholder management ensuring that the required artifacts (e.g. project charter) are delivered and approved appropriately
- Planning for, monitoring and managing change through formal change management processes and stakeholder/customer relationship management including reporting on variances to the approved program/project baseline and managing the approval or mitigation of these as appropriate
- Managing program/project work, recruitment and resources to enable successful and timely completion of the program/project including performing gate reviews and quality assurance reviews with all aspects of IT organization and business sponsors
- Closing the program/project and formalizing acceptance of the program/project results ensuring that the benefits realization have been achieved or a formal plan is in place to manage these
IT Senior Program Manager
10/2013
-
01/2018
Houston, TX
- Interfacing and communicating with program/project teams, management, customers and stakeholders including implementing and working through defined governance processes
- Coaching and mentoring both customers and program/project team members in program management delivery fundamentals and the benefits to successful program and project delivery
- Creating and supporting the approval of business cases for TAS Portfolio initiatives
- Supporting the design and implementation of the overall business and technology strategies and architectures for the portfolio
- Managing external contracts and suppliers-Ensuring that quality program/project standards are met as prescribed by IT Services through the effective implementation or use of approved processes, methodologies and deliverables
- 5 Mon-Fri (Flexibility Required)
- Organize and coordinate engineering activities across teams and across geos resulting in quality product releases
- Create project plans and drive delivery to milestones and requirements
Senior Program Manager Tech
07/2011
-
07/2013
Los Angeles, CA
- Coordinate with cross functional and cross team dependencies
- Manage issues and risks, create mitigation plans and escalate to appropriate stakeholders appropriately
- Oversee project delivery process with key contributors to help manage scope and prepare change requests
- Manage status and reporting to provide project clarity to team members and management
- Coordinate with Customer Care to resolve escalations and improve the customer experience
- Manage and drive Design consistency across the Creative Cloud Ecosystem family of applications
- Manage multiple mobile apps, from inception through delivery to Apple’s App Store
- Drive processes to improve transparency and coordination across functions
- Assist with continuous process and efficiency improvement efforts
Education
Furman University
2006 - 2011
Engineer's Degree in Computer Science
Professional Skills
- Strong communication skills and influencing skills, including executive presentation and written skills
- Effective learning skills, ability to work well in a team environment and strong problem-solving skills are also critical to success in the role
- Program management experience with excellent program and project management skills, including work prioritization, planning, and task delegation
- Excellent written and presentation skills, including negotiation skills
- Excellent verbal and written communication skills along with interpersonal and influencing skills (at all levels internally, externally and cross-functionally)
- Project management skills: Time management and multitasking skills are necessary to be able to ensure that tasks get completed on time
- Demonstrated success facilitating a team with strong technical skills & customer / business insights
How to write Senior Program Manager Resume
Senior Program Manager role is responsible for leadership, business, technical, analytical, interpersonal, presentation, organizational, collaboration, customer, influence.
To write great resume for senior program manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Senior Program Manager Resume
The section contact information is important in your senior program manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Senior Program Manager Resume
The section work experience is an essential part of your senior program manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous senior program manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular senior program manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Senior Program Manager resume experience can include:
- Solid written and verbal communication skills, including effective presentation skills for program data and reporting
- Effectively prioritize competing priorities and manage your time and Avaya resources effectively
- Excellent written and oral communication skills - including public speaking skills
- Excellent communication/presentation skills and ability to effectively communicate with all levels to support consensus-building requirements
- Proven experience in building customer facing user experience products. Experience with using customer, scenario focused design & development
- Strong organizational skills including prioritizing, time management, and meeting deadlines
Education on a Senior Program Manager Resume
Make sure to make education a priority on your senior program manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your senior program manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Senior Program Manager Resume
When listing skills on your senior program manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical senior program manager skills:
- Excellent communication skills, strong leadership and influencing skills. Demonstrated ability to use data to influence & drive decisions
- Strong communication skills required and the ability to effectively communicate in email and in person; ability to negotiate effectively
- Demonstrated experience managing large teams in a dynamic operational environment. Demonstrated strong stakeholder engagement skills
- Exhibits excellent communications and project management skills, as well as strong analytical skills
- Strong relationship-building skills to help identify opportunities, communication and negotiation skills to resolve issues
- Excellent communication skills / customer interfacing skills
List of Typical Experience For a Senior Program Manager Resume
1
Experience For IT Senior Program Manager Resume
- Strong quantitative and qualitative analytical skills paired with hands-on attitude, excellent attention to detail, and good business judgment
- Excellent oral and written communication skills and ability to effectively communicate complex business and technical concepts
- Outstanding oral and written communication skills with ability to effectively work with diverse range of teams in different regions and time-zones
- Excellent people skills, with experience leading and collaborating in a multi-disciplinary, diverse, and dynamic team
- Demonstrated effective communication, presentation and expectation setting skills with executive level personnel, colleagues and direct reports
2
Experience For Senior Program Manager, Director Resume
- Excellent leadership, interpersonal and communication (written and oral) skills; a willing, able and experienced public speaker
- Excellent leadership skills and experience leading high-performance teams required
- Proven presentation skills and experience of developing such metrics and reports
- Good communication skills for effective collaboration with others
- Demonstrated ability within posted experience, skills, and education
- Outstanding communication and presentation skills; a proven champion of projects from inception to completion, to a complex landscape of stakeholders
3
Experience For Senior Program Manager Tech Resume
- Technical Skills: Experience in IoT, Cloud computing and Mobile, with an understanding of industry technologies, business drivers, and emerging trends
- Demonstrated problem solving skills and out of the box thinking
- Strong negotiating/ influencing skills
- Strong planning, organizing and coordination skills
- Strong analytical skills including SQL and advanced Excel, including the ability to pull data and use to identify and solve ambiguous problems
- Relevant work experience in a role requiring application of analytic skills to integrate data into operational planning
4
Experience For Ghrs, Senior Program Manager Resume
- USAF experience with fixed wing aircraft and especially experience in air refueling experience
- Highly organized with strong business writing and oral presentation skills
- Strong problem solving skills, ability to dive into details
- Excellent strategic thinking, communication, problem identification/resolution skills
- Excellent communication and negotiation skills and Able to interact with staff/colleagues of varying levels
- Self-driven and motivated individual with strong organizational and planning skills
5
Experience For EH&S Senior Program Manager Resume
- Extensive skills, knowledge and experience required for all areas relating to technical program management
- Experience in goal orientation with ability to cite specific examples of driving program successes within prior work experiences
- Strong hands on data mining and analysis skills with large datasets
- Exceptional attention to detail and prioritization skills
- Good presentation and cross groups partnership skills
- Solid cross-group collaboration, communication and negotiation skills
- Work and prioritize effectively across multiple teams
- Strong leadership skills and ability to influence key stakeholders
6
Experience For Senior.program Manager Resume
- Excellent written and verbal communication skills. English required. Other European languages are considered as an asset
- Demonstrated ability to manage relationships and work effectively across all levels in the organization
- Strong Microsoft Office skills (i.e. Word, EXCEL, PowerPoint) required
- Possess excellent written and oral communication skills and ability to adapt communications to audience as appropriate
- Gather/interpret data from various sources and use strong analytical skills to resolve complex issues
- Strong business analytical skills; able to convert data into meaningful, useful and actionable information
- Strong solution architecture, design and development skills (.NET, JVM based Languages …)
- Proven effective program management experience across varying business lines
7
Experience For Senior Program Manager, Aces Resume
- Solid written and verbal communication skills; confidence presenting to groups of different sizes
- Strong communications and marketing skills
- Excellent cross-functional partnership skills-ability to build trust and influence COE teams, HR line and Regional expansion partners
- Strong leadership, communication skills; technical acumen
- Excellent leadership skills and management of interdisciplinary teams in matrix environment
- Strong cross-groups skills
8
Experience For R&D Senior Program Manager Resume
- Strong analytical and quantitative skills; comfort with financial and operational analysis
- Very strong written and spoken English is required. Additionally language skills are highly desirable
- Proven experience and proficiency in effective written and verbal communication
- Be able to think creatively and possess strong analytical and problem solving skills
- Strong entrepreneurial skills with demonstrable ownership mindset
- Strong communication skills and able to collaborate with across various teams in the company
9
Experience For Global Senior Program Manager Resume
- Strong project management background problem resolution, and decision-making skills required
- Highly effective verbal and written communication skills that work for all functions and at all levels
- Strong analytical skills with ability to translate data into customer insights and feature plans
- Strong analytical & structural skills
- Strong communication skills in German
- Strong creative evaluation skills
10
Experience For Senior Program Manager Evangelist Resume
- Solution-oriented with strong interpersonal, influencing, communication, presentation, facilitation and coaching skills
- Strong verbal and written communication skills and ability to coordinate with multiple technical and business teams
- Strong communications and presentation skills to be able to interact with senior level executives across the company and customers and prospects
- Team player with proven ability to work effectively with other business units, IT management and staff, vendors and consultants
- Outstanding critical thinking and problem solving skills with a passion to solve the ‘hard problems’ and thinking end-to-end
- Outstanding communication, project management, and relationship-building skills
List of Typical Skills For a Senior Program Manager Resume
1
Skills For IT Senior Program Manager Resume
- Proven leadership skills, excellent written and verbal communication skills and presentation skills
- Strong management skills with experience in planning, facilitating, and organizing improvement programs
- Very strong teaming and collaboration skills - internal and external to Microsoft, but also effective working independently with minimal direction
- Demonstrated strong cross group, cross discipline collaboration & partnering skills resulting in achievement of shared goals and commitments
- Strong, demonstrated technical problem solving and communication skills; an ability to define common requirements across a wide range of customers
- Demonstrated ability to provide leadership within the self-help discipline, proven ability to work effectively across CSS, PG/BGs and Marketing teams
2
Skills For Senior Program Manager, Director Resume
- Demonstrated experience in Commerce experience/Supply Chain Management and putting the customer experience first
- Demonstrated ability to work in a matrix business environment - excellent leadership, change management and influencing skills
- Strong analytical and problem solving skills. Strong base capability in analytical and data related tools (excel, power point, MS project)
- Program Management experience including strong project management and organizational skills
- Experience in a consulting role is highly desirable; Strong customer service skills are required
- Desire: Good programming skills & experience with at least 2 programming languages including .NET, Java, Node.js, Python, Ruby or PHP
3
Skills For Senior Program Manager Tech Resume
- Strong strategic planning & leadership, strong communication and organizational skills
- Excellent cross group collaboration skills with the leadership experience of managing multiple teams
- Strong project management skills and ability to balance big picture priorities against tactical needs
- Demonstrates strong program/technical project management skills with the ability to track multiple schedules and tasks
- Outstanding communication skills and proven track record for working extensively across teams
- Proven experience of building and leading strong teams in highly ambiguous/changing environments
- Strong tactical and strategic thinking, and problem solving skills. Able to achieve big picture objectives while paying attention to details
4
Skills For Ghrs, Senior Program Manager Resume
- Strong strategic planning & leadership, exceptional communication and organizational skills, and a track record of delivering on time
- Excellent decision- making skills, taking into account all relevant factors and stakeholders
- Strong inter-personal, influencing, negotiating, and conflict resolution skills
- Excellent project management skills, including coordinating schedules across time zones
- Great design and problem solving skills and experience using them in modern support scenarios such as devops environment
- Excellent cross organizational agility, partnering skills, and technical depth, with ability to drive shared goals across multiple groups
- Strong active listening and observations skills
5
Skills For EH&S Senior Program Manager Resume
- Exceptional English written and verbal communication skills; skilled in translating ideas into clear, high impact communications
- Strong collaboration, problem resolution, communication and decision making skills
- Strong integrative thinking skills
- High judgment and effective communication skills. Ability to see the big picture, while navigating technology and partner development decisions and tradeoffs
- Strong problem solving skills and the ability to learn new areas quickly
6
Skills For Senior.program Manager Resume
- Consistently practices excellent organizational, communication, project management, negotiation, and problem solving skills
- Excellent presentations skills including the ability to plan, facilitate and present at meetings, conferences and to senior management
- Demonstrate experience in data center consolidation involving connectivity from remote sites
- Excellent influence, facilitation and problem solving skills
- Experience communicating effectively to various internal and external groups and senior leaders
7
Skills For Senior Program Manager, Aces Resume
- Demonstrated track record of being able to pilot new ideas quickly and scale them effectively when needed
- Excellent document writing and verbal communication skills
- Strong analytical and business modeling skills
- Excellent product design and problem-solving skills
- Demonstrated analytical and quantitative skills with a track record of using hard data and metrics to make business decisions and evaluate results
- Articulate, leader, professional posture, excellent written and verbal communications skills
- Strong relationship management and engagement skills, with people at all levels of an organization
- Great communication and interpersonal skills, and proven cross-discipline/group collaboration capability
- Strong communication skills and ability to flex communication style based on audience and situation
8
Skills For R&D Senior Program Manager Resume
- Strong project management and team management skills to deliver solutions/services in smooth
- Solid incident/problem management skills
- Sound technical problem resolution, judgment and prioritization skills
- Great problem solving skills, with a strong bias for quality and engineering excellence
- Strong general contracting skills - a calm and methodical approach to large-scale cat herding
9
Skills For Global Senior Program Manager Resume
- Excellent verbal and written communication skills - ability to explain a customer requirement in language that customers and engineers can easily understand
- Excellent communication and interpersonal skills; keen ability to influence without direct authority
- Demonstrated ability to work effectively and efficiently in teams and to lead through influence, rather than direct reporting relationship
- Proven capability to work on high-profile issues and demonstrated experience successfully working with executive leadership
- Demonstrated ability to effectively manage complex deployment schedules with multiple interdependent tasks
10
Skills For Senior Program Manager Evangelist Resume
- Excellent Microsoft Project and presentation skills
- Exceptional engagement and interpersonal skills with strong ability to influence others and build consensus or buy-in
- Strong verbal / written communication and presentation skills and ability to communicate with credibility, confidence and clarity for all types of audiences
- Effectively demonstrates cross group leadership and d rives alignment and teamwork across organizational boundaries
- Proven-good capability and experience to engage both business and technical engineering teams
- Possesses excellent cross group collaboration skills
- Strong leadership team-level communication skills (written and verbal)
- Strong Microsoft Office/Sharepoint skills for managing plans, team data, records, executive/team updates, etc
List of Typical Responsibilities For a Senior Program Manager Resume
1
Responsibilities For IT Senior Program Manager Resume
- Strong business development and relationship building skills with proven track record managing strategic partnerships
- Strong problem solving skills and ability to understand technical architecture details is required
- Good oral and written communication skills. High efficiency in Microsoft Office tools such as Excel and PowerPoint
- Excellent project planning and execution management, risk management and issue resolution skills
- Excellent verbal communications and cross group collaboration skills
- Excellent presentation skills and the ability to speak with influence and impact
- Exhibit excellent communication and interpersonal skills
- Demonstrated analytic skills (excel, simple SQL queries)
2
Responsibilities For Senior Program Manager, Director Resume
- Strong skills building professional relationships with functional partners and across organization lines to mitigate risk
- Proven experience managing multiple priorities and projects
- Strong collaboration and cross-teaming skills
- Solid communications, documentation, cross-group collaboration, and team leadership skills
- Excellent organizational, interpersonal, written and verbal communication skills required
- Excellent core program management skills
3
Responsibilities For Senior Program Manager Tech Resume
- Strong leadership, team and x-cross team skills are required
- Proven experience building and maintaining close working relationships with OEM and software partners
- Proven and extensive experience working with regions and organizations outside of the US; Understanding cultural differences and local needs
- Prioritizes initiatives through strong decision making and understanding of client’s business needs, regulatory requirements, and corporate goals
- Proven experience identifying customer needs, inventing new ways to meet those needs
- Proven experience managing complex infrastructure projects utilizing Agile, Waterfall, and hybrid methodologies
- Experience as a Program/Project Manager with 2-3 years of experience in the streaming, gaming, music, digital media, network service industry
- Working experience in software development/testing or program management experience
4
Responsibilities For Ghrs, Senior Program Manager Resume
- Self-starter with the ability to communicate to senior management effectively, especially when presenting periodic reviews and seeking executive guidance
- Relevant experience, including project/program management experience
- Experience with planning process, and / or program execution strongly desired
- Experience as a PM or equivalent working in delivery and definition of proven end to end products
- Strong knowledge of enterprise services and infrastructure at worldwide scale with strong knowledge on capacity, monitoring, telemetry and cloud technologies
- Prior experience working on mobile apps, web development
- Strong customer experience mindset and emphasis on satisfaction and driving a readiness culture through solution consumption
- Familiarity with Agile methodologies and prior experience operating in an Agile context
- Demonstrated ability to manage multiple overlapping tasks and priorities
5
Responsibilities For EH&S Senior Program Manager Resume
- Proven experience leading complex business initiatives across multiple functions
- Ten (10) years’ experience leading projects, programs and proposals with demonstrated ability to plan and implement detailed change proposals
- Excellent people skill to work with peers and suppliers
- Proven experience leading complex projects to successful completion
- Executive level written and verbal communication skills. Very comfortable with real-time community engagement using Salesforce Chatter
- Work with and manage partners effectively
- Herd cats. Work effectively with executive level stakeholders
- Experience as a feature Program Manager focusing on web or cloud services or equivalent experience
6
Responsibilities For Senior.program Manager Resume
- Experience designing user experience concepts and utilizing user centered design thinking
- Degreed professional with 15 years’ experience, including direct experience on similar large aviation projects
- Define and prioritize work deliverables, ideally when challenged with ambiguity Previous experience working in an Agile development environment
- Leadership skills and results orientation
- Superior Microsoft office skills (PowerPoint, Excel and Word), especially for Excel which is necessary to analyze detailed transaction data
7
Responsibilities For Senior Program Manager, Aces Resume
- Aggregate data from multiple sources to effectively enable the management of TEN’s digital portfolio
- Experience with change management and communication methodologies. Significant experience with ERP implementations
- Experience with and strong management of cross-matrix, cross-functional teams to ensure successful project/program delivery (team of 10+)
- Contributes to the development of an accountability framework and strategy to effectively monitor performance
- Effectively manage program budget, meet all financial requirements and ensure timeliness and accuracy of yearly forecast and monthly accruals
8
Responsibilities For R&D Senior Program Manager Resume
- Grow customer focus and outreach in partnership with Marketing lead and effectively engage internal / external stakeholders
- Collaborate effectively with all the stakeholders – business/client, vendors and cross-functional IT resources
- Possesses a broad knowledge of most technical and business resources and uses them to effectively coordinate team members and external resources
- Proven work experience with training, staffing and/or operations
- Experience, demonstrated knowledge of, or education in, the DoD contracting process
9
Responsibilities For Global Senior Program Manager Resume
- USNC experience with rotary wing aircraft and especially experience CV-22 Osprey or CH-53 Aircraft
- Communicate effectively through both an oral presentation method as well as through written methods
- Well developed influential skills sufficient to resolve distinct differences of opinion or approach
- Developed management/leadership skills sufficient to lead/motivate and develop others in a matrix management environment
- Motivated, organized self-starter with the ability to solve routine and complex problems effectively
10
Responsibilities For Senior Program Manager Evangelist Resume
- Strong core Program Management experience
- Experience as a program manager or related role, including experience of shipping products at scale
- Great Program Management fundamentals, including technical depth, eye for product excellence, customer empathy, and serious PM judo skills
- Proven experience in operating in a complex and matrix environment
- Demonstrated programming experience, measured through GitHub or other portfolio
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