Senior Representative Resume Sample
Jackson Boyer
655 Thompson Rest,
San Francisco,
CA
+1 (555) 184 1823
Work Experience
Senior Representative
10/2015
-
PRESENT
Dallas, TX
- Bring expertise and skills to the management and execution of meeting and event operations. Ensure this knowledge is shared within the team
- Determine and manage event timeline
- Ensure complete event briefings prior to and throughout event-planning process. Conduct post-event meetings and reports
- Develop and provide knowledge and experience of new and established suppliers, services and venues. Be proactive with ideas and solutions. Develop database of contacts
- As a supplier liaison, practice disciplined negotiations to ensure quality service at the best price
- Manage accurate budgets and follow established accounting procedures to achieve cost effective events. Reconcile post-event
- Maintain event files (electronic and paper). Ensure precise records so that files can be referenced effectively by other team members as necessary
- Provide on-site support and management of events as required
Senior Representative, Accounting
01/2010
-
05/2015
Phoenix, AZ
- Assume responsibility for environment at events and in the office, ensuring adherence to health and safety policies
- Manage the production of agenda booklets and other collateral materials, adhering to UTC style guidelines, as needed for events
- Develop an in-depth understanding and working knowledge of UTC working practices and company ethics
- Plan and organize workload to effectively meet deadlines
- Identify discrepancies, research, develop recommendation for resolution and implement planned course of action
- Recommend process optimization opportunities to streamline daily processes
- Analytical and problem solving skills. Ability to facilitate discussions and reach decisions
Senior Representative, E-commerce
02/2003
-
12/2009
New York, NY
- Assisting new agents and GO management in learning new products
- Collaborate with other team members to create cross-selling opportunities
- Assists in the training process for onboarding new members of the team
- Training team members on new product implementation in the areas of: Fixed, Income and Variable Annuities, Mainstay Mutual Funds, including tools and calculators
- Tracks data and maintains accounting records for funds of higher complexity in accordance with department policies and procedures
- Assists in establishing data maintenance and summarization processes to improve team efficiency and best support the accounting team
- Leads team in preparing system-generated reports
Education
University of Phoenix - Minneapolis / St. Paul Campus
1999 - 2003
Bachelor's Degree in Business
Professional Skills
- Excellent computer skills including Microsoft Excel, Word and PowerPoint applications. Access report writing skills necessary
- Good written and verbal communication skills and interpersonal relationship skills, including conveying sensitive information
- Strong technical and analytical skills in running/debugging various applications and macros including MS Office
- Strong oral and written communication skills, as well as the ability to interface internally and externally
- Strong decision making and judgment skills in unique situations
- Have excellent investigative skills
- Strong interpersonal, verbal and written communication skills with the ability to interact with internal and external partners
How to write Senior Representative Resume
Senior Representative role is responsible for computer, powerpoint, microsoft, english, securities, training, payroll, reporting, research, organizational.
To write great resume for senior representative job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Senior Representative Resume
The section contact information is important in your senior representative resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Senior Representative Resume
The section work experience is an essential part of your senior representative resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous senior representative responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular senior representative position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Senior Representative resume experience can include:
- Excellent computer skills including Microsoft Office, EndNote, and development of key metrics in usage of Library
- Strong computer skills with working knowledge of Microsoft applications
- Good English communication skills in both written and spoken
- Proficient written and verbal skills to enable effective communication with all levels of management
- Good follow up and problem solving skills
- Excellent knowledge of Microsoft Excel and other office programmes and an interest in enhancing these skills further
Education on a Senior Representative Resume
Make sure to make education a priority on your senior representative resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your senior representative experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Senior Representative Resume
When listing skills on your senior representative resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical senior representative skills:
- Excellent communication skills, good interpersonal skill
- Good ‘people skills’, for working with a range of colleagues and clients
- Experience working effectively within a global organization/environment
- Good problem-solving and organizational skills
- Solid project management and event planning skills
- Excellent team interaction skills, routinely interacting with customers and internal staff
List of Typical Experience For a Senior Representative Resume
1
Experience For Senior Representative, Accounting Resume
- Developing your Excel skills
- Developing your analytical skills
- Communicating effectively with vendors and internal customers via phone and email
- Establish and maintain high quality internal and external customer relationships – assessing and responding to their needs effectively
- Intermediate computer skills (Excel, Word, PowerPoint)
- Communicate effectively and manage communications to key stakeholders across the business including weekly and monthly reviews
- Prior social media experience in a professional setting
- Experience with healthcare administration. Knowledge of CBA language and experience in supporting a large, diverse unionized workforce
2
Experience For Senior Representative, Account Resume
- Oral and written communication skills in English and the ability to understand compliance policies and process assigned tasks in accordance with procedures
- Demonstrate excellent customer engagement behavior
- Providing training to new joiners and share knowledge with less experienced staff
- Training development/delivery experience
- Marketing experience managing multi-channel marketing campaigns ( ie. events, email, print, online and /or social media)
- Experience of developing and executing channel strategy
- Work in a fast paced environment; prioritizing multiple and conflicting tasks
- Strong research, analytical and reasoning abilities
3
Experience For Senior Representative, E-commerce Resume
- Able to establish and maintain effective working relationships with all levels of management and Team Members
- Working experience in finance-related area or in another multi-nationals company
- Checking work of less experienced team members
- Related working experiences
- Analytical, result-oriented, sound reporting & presentation skill
4
Experience For Trust Accounting Senior Representative Resume
- Validate the chain of title against the note (i.e. assignment)
- Generate ad hoc Note Validation and Legal Entity Review reports as required
- Manage the team in daily operations with solid leadership
- Process notifications of invalid foreclosure sales
- Management experience in industrial coverage with IT/Storage/Surveillance/Cloud/Internet Company etc
5
Experience For Brokerage Operations Liaison Senior Representative Resume
- Build up and maintain VSPP account profile and develop VSPP coverage strategy with solid and executable action plan to deliver company business target
- With 5 years above IT industry sales experience, expertise in industry knowledge and product solution
- Strong execution capability and ability to engage with different levels of stakeholders
- Strong sense of integrity and teamwork
- Experience working with large databases is an asset
6
Experience For ESC AP Senior Representative Resume
- Post-Secondary Education in business administration or equivalent, or technical education/experience in service and repair
- A fan of speed: Ability to successfully operate in a fast paced dynamic environment experiencing growth and expansion
- Experience diffusing customer issues
- Excellent opportunities for training, growth and professional development,
- Experience in the order processing field
- Previous experience with high-volume, full-lifecycle recruiting
- Familiarity and experience in utilizing social media as a means by which to attract talent
- Experience with, and passion for the small business segment
- Build up sales/account strategy with solid and executable action plan to deliver company business target
7
Experience For Senior Representative, Accounts Receivable Resume
- Demonstrates knowledge of internal operations and develops relationships to facilitate workflow. Understands how
- Experience in cross-functional alignment activities
- Providing support for legacy tools/applications by being the first line support, investigating issues and providing resolutions
- Assisting in filing any necessary government agency reports as needed under the supervision of the Accounting associate manager
- Monitoring of Kohl’s social media spaces including community management and resolution of customer issues
- Analyzing and maintaining JDE vendor master file
- Identifying and resolving issues related to supplier set up through collaboration with both internal Edwards Departments and external suppliers
8
Experience For LD&T Senior Representative Resume
- Ensuring Revenue Recognition & Deferrals in accordance with US GAAP & Agilent corporate accounting policies
- Operating lease and Finance lease accounting in accordance with ASC840
- Maintaining & Recording adequate Reserves against doubtful debts
- Developing and managing account demand, customer forecast and supply by daily/weekly/quarterly
- Working in dynamic work environment with exposure to deadlines
- Building knowledge of the OTC Derivatives Support Team processes (trade capture, broker reconciliation, lifecycle management)
9
Experience For Data Entry & Conversion Senior Representative Resume
- Coordinating problem resolution between the operations and vendors
- Assisting on various AP related projects and analysis as needed under the supervision of the AP supervisor
- Reviewing Reconciliations of Deferred Revenue, Accounts receivables, Unbilled AR, Customer deposits and other accounts
- Managing Integration of Acquisitions
- Developing short and long term account plan toalign with country plan
- Working in a group
- Understanding of Legal Entity structures within BNYM
- Developing Knowledge base articles
- Practicing your English
10
Experience For Credit & Collections Senior Representative Resume
- Working Hours: 9:30-18:00
- Leading customer QBR and executive meetings to maintain/enhance customer relationship/engagement and loyalty to improve Seagate share and customer satisfaction
- Assists in providing customer support that includes troubleshooting transaction problems, handling business queries and Audit requests / projects
- Coordinates review of reports and the sharing of reports with accounting teams
- Assists in identifying and implementing process improvements to reduce audit and financial exposure and improve team efficiency
- Support training initiatives within Mortgage Default Accounts Payable Processing
- Research and resolve issues using Kohl's systems including but not limited to CSC, CICSP1, Evolve and Connect
- Follow up with Senior Executives and other involved parties advising of action taken and provide coaching feedback to Department Managers if needed
List of Typical Skills For a Senior Representative Resume
1
Skills For Senior Representative, Accounting Resume
- Excellent communications skills, organizational and strong follow-up skills required
- Demonstrated strong pursuit of opportunities to learn and apply new skills to support the business
- Strong oral and written English communication skills, as well as the ability to interface internally and externally with all levels of management
- Proven HR experience or Customer Service Call Center experience
- Develops a detailed understanding of clients’ businesses to ensure SHS interacts with the clients operations effectively
- Possess high degrees of attention to detail, logical thinking and organizational skills
- Prior experience in a phone and/or customer service environment
- High level of analytical, process and problem resolution skills
- Demonstrated strong ability to convey technical concepts accurately and clearly
2
Skills For Senior Representative, Account Resume
- Demonstrated strong ability to overcomes setbacks to meet or exceed objectives
- Demonstrated strong ability to use data to analyze trends to drive business results
- Possess strong customer service orientation and be extremely responsive to avoid hindering the onboarding process
- Hold exceptionally good follow-up on outstanding or pending matters
- Demonstrated ability 10 calculate and analyze safety metrics including TRIR. LTIR and SIR
- Valid Driver’s license with acceptable driving record and a reliable means of transportation
- Relevant phone experience in a client focused environment supporting internal and external clients
- Experience with Digital Marketing
- Experience interfacing with customers
3
Skills For Senior Representative, E-commerce Resume
- Previous experience working with multi-state shared services organization is desired
- Excellent opportunities for training, growth and professional development
- Solid knowledge and understanding of medical device regulatory guidelines relevant to clinical study documentation
- Job requires being reliable, prompt, responsible, dependable with strong desire to fulfill obligations
- Customer service, provider service, or claims experience in a managed care setting
- Experience in Client handling (preferably Overseas Clients)
4
Skills For Trust Accounting Senior Representative Resume
- Good understanding and knowledge on internal controls and audit
- Investor Service operations experience
- Handle multiple tasks within designated timelines and prioritize workload
- Excellent negotiation and organizational
- Overall relevant experience required
5
Skills For Brokerage Operations Liaison Senior Representative Resume
- Experience in use of spreadsheets
- Sales or account management experience in industrial coverage with IT / Storage / Surveillance/ Cloud/ Internet/ Dotcom Company and etc
- Strong capability to engage with different level of stakeholders
- Or 7+ years of experience in IT/Procurement department in OEMs
- Experience and knowledge of channel management
6
Skills For ESC AP Senior Representative Resume
- Placing orders via phone/email/fax and working the order from start to finish to ensure that it reaches the end country destination
- Marketing analytics development and reporting
- Working closely with Distribution Centers, Global Trade, Accounts Receivable, Inventory Planners, and Cardinal Health Sales Representatives
- Working multiple group mailboxes
- Stress resistant (being able to keep on performing without mistake under times of increased workload)
- Assists in the on-boarding and mentoring of new hires
- Provides peer to peer coaching and /or supports Peer-Led-Training
- Field calls from new and existing customers to answer questions regarding diabetic device orders
- Takes pro-active approach in preventing customer issues
7
Skills For Senior Representative, Accounts Receivable Resume
- Follow and create Standard Operating Procedures
- Participate on Investment Manager service calls, and subsequent documentation and follows up on servicing issues
- Knowledge of troubleshooting various browsers supported by windows and MAC
- Location : Aquarius Building ul.Swobodna 3
- Respond to incoming email correspondence (i.e. adhoc reports request, QTS rquest and image and workflow items etc.)
- Customer Insight, Retention & Loyalty, Integrated Marketing Communications
- Cross function collaboration, internal networking build up
8
Skills For LD&T Senior Representative Resume
- Preferable having knowledge on ERP (PeopleSoft/Oracle and SAP) and Blackline reconciliations
- Willingness to support 24/7 nature of the business
- Willingness to support 2417 nature of the business
- Global Market knowledge as it relates to trade oversight required
- Completion of IFIC Mutual Funds Operations Course
- Structured & detail oriented
- Participates in and / or leads special projects as designated by leadership
- Supports both front and back office functions
9
Skills For Data Entry & Conversion Senior Representative Resume
- Takes inbound calls from customers
- Makes outbound calls to customers
- Runs customer reports as needed
- Works closely with Cardinal Health sales representatives to resolve customer issues
- Works closely with inventory
- Works closely with Field Service Representatives
- Manage approximately 50 inbound diabetes customer calls/ day
- Work in multiple programs to start, check the status or place device orders. Tasks include
- Under general supervision, responsible for various provider services functions with an emphasis on working externally with the Plan's highest priority, high volume, strategic providers to educate, advocate and engage as valuable partners
10
Skills For Credit & Collections Senior Representative Resume
- Serves as a subject matter expert for other departments
- CHAMPIONS PROGRESS - Champions a culture of high standards, pushes for progress, embraces change and challenges the status quo in support of Citi’s vision and global strategy
- Lead and manage all of the recruiting activities to fill hourly roles in a timely manner
- Consistently maintain department collection standards, policies, and best practices
- Set personal goals and maintain focus
- Manage local Human Resources activities (e.g. application of local policies and practices, recruiting activities, time and attendance processes, payroll, personnel file maintenance, etc.)
- Participate in Human Resources Operations by providing feedback, insights, and continuous improvement
- Support employees and people leaders with inquiries, concerns and complaints
List of Typical Responsibilities For a Senior Representative Resume
1
Responsibilities For Senior Representative, Accounting Resume
- Strong skills with Excel to track and manipulate data/reports
- Organizational, inter-personal, verbal & written communication skills,
- Partner with IT Ops to ensure that the stores are functioning effectively and efficiently
- Plans, executes and participates in job fairs and/or other recruitment events to effectively source right fit candidates
- Be an agent for change: Experience managing change and handling ambiguity, taking ownership and creating structure
- Up to 2 years experience in financial services,
- Related experience and/or training in Financial Services industry
- Gather documentation, evidence for review
2
Responsibilities For Senior Representative, Account Resume
- Work within established departmental procedures to resolve common service related issues such as “not in good order” situations
- Experience in a customer financial service environment
- Manage the closing process through the use of the asset vendors closing network
- Collaborate with vendors to ensure proper monitoring of the marketing process
- Review and approve payment for all invoices received pertaining to mortgage loans in default utilizing the appropriate business rules
- Resolve complex issues to bring reimbursement to closure by collaborating with other departments
- Provide complex administrative support including processing reimbursement invoices, post vouchers in JDE and other tasks
- Work in conjunction with the sales management team creating proposals and implementing sales strategies to achieve sales growth and quota attainment
3
Responsibilities For Senior Representative, E-commerce Resume
- Full ownership of the case from beginning to end to ensure proper handling
- Assist eCommerce Senior Manager with creation of timelines and tracking progress of website initiatives, making sure they are on time and on budget
- Manage and conduct SEM (Search Engine Marketing) and SNS marketing (e.g. Facebook and Instagram)
- Develop reporting frameworks for clear communication with sales and marketing leaders on a global level to share performance trends
- Counsels business personnel and management on remaining in compliance or improving their alignment with established controls and compliance goals
4
Responsibilities For Trust Accounting Senior Representative Resume
- Provide complex accounting support including data analysis and other tasks under limited supervision
- Take responsibility for team members’ performance & competence development by training & coach
- Weekly reporting to REO management of controllable and uncontrollable aged loan pipeline
- Research and resolve remaining expense on a loan after receipt of investor claim proceeds
- Monitor offers, listing prices, price reductions and fee approvals
- Collaborate with vendors, trustees, attorneys, etc. to resolve issues with billing and payments
5
Responsibilities For Brokerage Operations Liaison Senior Representative Resume
- Analyze reports to ensure all exceptions and outstanding invoices have been resolved
- Collaborate routinely and establish positive working relationship with Zimmer distributors and their employees to maximize total collection effort
- Provide positive customer relations and account management, while establishing guidelines to minimize bad debt losses and delinquencies
- Process trades on the fund accounting system as per client instructions,
- Complete reconciliations from fund accounting systems to brokers and clients for all cash and asset positions,
- Highlight any potential NAV impacting positions to your Supervisor/ Manager and understand the impact that these have on the production of the final NAV,
- Develop an understanding of all the technical functions and processes in the team,
6
Responsibilities For ESC AP Senior Representative Resume
- Ensure BNY Mellon and client standard procedures and controls are being adhered to on a daily basis,
- Initiative and enthusiasm with an ability to achieve challenging goals,
- PC literacy, including proficient knowledge of Microsoft Office,
- Day-to-day contact with in-market teams (UK/LatAm) and external agency
- Manage relationships with other departments and groups within Universal Orlando
7
Responsibilities For Senior Representative, Accounts Receivable Resume
- Process payments related to IRB’s and foreign bank charges
- Identify all mortgage loans assigned where the homeowner is either 30 or 75 days delinquent with their mortgage payments
- Verify the accuracy of the endorsements or chain of title on notes assigned
- Verify the accuracy of information (i.e. name, address, loan date, loan amount) within the Mortgage System Provider (MSP)
- Prepare assignments for any/all breaks in the chain of title
- Update appropriate system of record
8
Responsibilities For LD&T Senior Representative Resume
- Monitor weekly pipeline reports to include foreclosure sales, third party and short sales
- Minimize losses through identification of Third Party recoverable sources
- Ensure taxes, utilities and Homeowners Association (HOA) dues are maintained through investor REO sale
- Respond to inquiries from vendors, attorneys, investors, etc
- Prepare the officer certificates
9
Responsibilities For Data Entry & Conversion Senior Representative Resume
- Assist with valuation orders
- Process REO sale proceeds wires
- Pay third party vendor invoices
- Payment of invoices within the invoice management system
- Reconcile payments made to checks disbursed
- Respond and resolve submissions to the Default Legal Department (DLD) Accounts Payable mailbox
- Reclassify entries posted incorrectly
- Conduct quality control reviews of invoices paid
- Perform research on corporate advances
10
Responsibilities For Credit & Collections Senior Representative Resume
- Oversight of vendor that provides invoice management services
- Disseminate daily workload among the team
- Provides continuous feedback to the customer on order status throughout the production cycle by providing proactive communication to the customer in anticipation of customers’ needs
- Coordinates and supports in negotiating contract pricing, delivery, administration requirements and conditions ensuring compliance with Eaton’s policies, terms and conditions from proposal through shipment
- Meet department’s training goals as part of professional development
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