Senior Systems Analyst Resume Sample
Domenick Crona
5831 Ezra Plaza,
Chicago,
IL
+1 (555) 268 0140
Work Experience
Senior Systems Analyst
06/2015
-
PRESENT
Philadelphia, PA
- Takes responsibility to correct mistakes and resolve customer problems
- Develop detail system and program specifications. Develop system documentation and user procedures. Prepare test data. Coordinate/perform system and program testing. Coordinate/perform system and program implementation and modification. Research systems and programs to determine causes of failure or poor operational performance; then define, test and implement detailed solutions
- Assist in providing inputs for project review meetings and management presentations, including general design review, project scheduling, test plan, system and program tactics and methods, system controls, procedures, documentation, and system implementation plan
- Provide analysis, counsel, and direction to personnel of operating units to analyze problems and develop solutions, as well as assure efficient operation of existing systems and programs. Maintain an understanding of business processes and the implications of computer systems on these processes
- Assist or solely direct, schedule, and coordinate the efforts of IT user and vendor personnel assigned to a specific systems project
- Prepare and publish systems project status reports
- Provide spirited, positive leadership when working on systems projects. Challenge obsolete practices; question accepted truths. Develop practical systems scope that enhances the business function. Control the project scope, resources, and quality within budget and schedule to meet objectives
- Participate in educational programs and professional societies involving analysis, leadership skills, and computing technology
Senior Systems Analyst
06/2011
-
04/2015
Detroit, MI
- Conduct educational programs involving company personnel relating to specific projects
- Executing technical analysis and design of HR Solutions; including the development and support of secured integration between SAP and 3rd Party Application vendors
- Gathering and documenting business requirement and recommending best practice solutions
- Executing Production support of HR applications including web and legacy applications
- Performing data analysis and data mining
- Leading projects and serving as a contact between the technology team and stakeholders
- Planning and coordinating hardware maintenance actions, i.e., patches
Education
University of North Carolina at Asheville
2007 - 2011
Bachelor's Degree in Computer Science
Professional Skills
- Strong analytical skills and programming, coding and debugging skills
- Excellent English oral and written communication skills, including presentation and meeting facilitation skills
- Excellent communication (written and oral) and interpersonal skills; well-honed influencing and negotiating skills
- Strong verbal and communication skills and analytic and trouble shooting skills
- Strong verbal and written communication skills, attention to detail and interpersonal skills
- Training skills to convey skills and knowledge to others
- Excellent communication skills and a history of building strong working relationships across teams. Fluent in spoken and written English
How to write Senior Systems Analyst Resume
Senior Systems Analyst role is responsible for technical, interpersonal, analytical, business, analysis, sql, customer, organizational, design, development.
To write great resume for senior systems analyst job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Senior Systems Analyst Resume
The section contact information is important in your senior systems analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Senior Systems Analyst Resume
The section work experience is an essential part of your senior systems analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous senior systems analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular senior systems analyst position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Senior Systems Analyst resume experience can include:
- Good interpersonal skills, customer relations skills and problem management skills
- Demonstrated strong interpersonal skills with proven ability to coordinate and work effectively with numerous units and staff at various levels
- Strong interpersonal skills and the ability to work effectively with diverse employees and differing opinions
- Demonstrated communication skills with a variety of technical, clinical and management skills
- Strong professional, organizational, and interpersonal skills to effectively relate with all members of the healthcare team
- Strong research skills, communication skills and a positive attitude
Education on a Senior Systems Analyst Resume
Make sure to make education a priority on your senior systems analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your senior systems analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Senior Systems Analyst Resume
When listing skills on your senior systems analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical senior systems analyst skills:
- Excellent communications skills (written, verbal, presentation) with experience presenting to non-technical staff
- Excellent customer service & troubleshooting skills
- Excellent organizational skills with ability to multi-task and handle a large volume of work
- Excellent organizational skills with the ability to multi-task and handle a large volume of work
- Excellent verbal and written communication skills with an ability to communicate with all levels of the organization
- Strong analytical skills are required to examine systems and processes thoroughly
List of Typical Experience For a Senior Systems Analyst Resume
1
Experience For Senior Systems Analyst Resume
- Strong and effective communication and problem solving skills
- Excellent project management skills with ability to juggle multiple projects/tasks across various user groups. Excellent written and verbal communication
- Demonstrated full project life cycle work experience and skills
- Detail oriented and accurate, with strong analytical and problem solving skills
- Strong interpersonal and relationship management skills including ability to maintain trusted relationships with business and technology partners
- Strong SQL skills and understanding of database structures - Oracle SQL Developer
- Excellent communication (both written and oral), presentation, facilitation and influencing skills
- Good understanding of database technologies such as MySql and Oracle with SQL skills
- Excellent troubleshooting skills, with the ability identify and successfully resolve technical issues, and document problems and/or processes for resolution
2
Experience For Senior Systems Analyst Resume
- Strong SQL experience. Experience of working in onsite/offshore model
- Strong Leadership, team-building, customer service and presentation skills
- Demonstrated excellence in troubleshooting skills
- Strong analytical ability and interpersonal skills to communicate with clients, other IT staff and vendors
- Excellent Communication skills and ability to work closely with clients
- Strong analytical skills. Self-motivated, high level of commitment
3
Experience For Senior Systems Analyst Resume
- Strong written and verbal communication skills with the ability to interact with all levels within the organization
- Excellent analytical, detail-oriented, customer service, presentation and problem solving skills
- Demonstrated problem resolution skills to complex and/or technical business problems
- Business process mapping skills and experience
- Strong technical documentation skills and a willingness to use them
- Proven experience analyzing technical situations using research and troubleshooting techniques
4
Experience For Senior Systems Analyst Resume
- Data Warehouse experience with configuration and management of server environment. Experience with table partitioning and sliding window technique
- Have high level skills in the following operating systems: Windows 2008 and Windows 2012
- Experience working in an agile environment and strong working knowledge of agile principles
- Good understanding of ETL concepts and experience working in Data warehouse platforms & its lifecycle
- ) ServiceNow - Experience using ServiceNow cue for prioritizing incidents from Urgent vs. Important
- End to end experience of the project life cycle with experience of testing the developed solution to ensure it meets requirements and expectations
- Demonstrated skill in communications and human relations with diverse populations in working with adults of diverse socio-economic and racial backgrounds
5
Experience For Senior Systems Analyst Resume
- Posses good knowledge on GMP procedures related to IT systems and experience working in a FDA regulated environment
- Strong process discipline and experience including change management, problem management and project management
- Solid experience in understanding the Technical Architecture for Fusion HUB (On Premise and not cloud)
- Demonstrated experience with data analysis, documentation and reporting
- Effectively and efficiently work with an enterprise environment involving very large data sets - millions of records in both databases and flat files
6
Experience For Senior Systems Analyst Resume
- Strong Experience with Server and Client Windows imaging tools, Active Directory, Group Policy, Security, File and Print Services, DNS and DHCP Services
- Effectively functions and communicates within a software development team consisting of developers, quality assurance and business analysts
- Proven experience communicating technical information to non-technical people
- Uses query and report writing tools to create and validate reports, to validate system changes and to help resolve application problems
- Innovative problem solving skills with the ability to identify and resolve complex architectural issues and product selections
- Experience managing solid-state disk arrays
- Have strong experience working with rules based decision engines, web applications and automation solutions
7
Experience For Senior Systems Analyst Resume
- Strong knowledge of and experience with reporting packages (Microstrategy, PowerBI, Tableau etc.), databases (SQL, Microsoft Access, etc.)
- Strong experience supporting Microsoft Windows Server, VMware ESX 6.x in an Enterprise environment is required
- Communicate effectively with others using a variety of modes and in a complex and varied work environment
- Exemplary communication skills (written, presentation, meeting management, technical documentation)
- Effectively coordinate and communicate issues resolution with end-users
- Experience: 5 years in Information Technology or directly related healthcare experience
- Strong experience with RDMS SQL such as Oracle, Sybase and Data Model
- Effectively identifies and manages requirements conflicts and issues to resolution
- Excellent supply chain experience
8
Experience For Senior Systems Analyst Resume
- Project Management or Project Coordination experience with good understanding of SDLC/Agile methodologies
- Demonstrate expertise in designing the most efficient and cost-effective solutions
- Prior experience with budgeting & planning tools (Host Analytics, Anaplan) is required
- Knowledge of functional business processes surrounding the applications with prior experience in support or implementation
- Strong experience with MS SQL Server development (stored procedures, views, triggers, functions, query optimization, and SSIS)
- Mixture of functional and technical skills, not a pure development position
- Effectively communicate issues and ideas with peers and management
- Invests time to grow skills and stay current with new technology and business unit developments
9
Experience For Senior Systems Analyst Resume
- Works closely with IT managers across the various IT technology teams to plan and utilize resources effectively
- Exceptional analytical and computer skills needed, specifically with the Microsoft Office suite
- Regularly apply advanced data analysis skills to understand detailed data flows between systems and within systems for their domain
- Cooperate with multidisciplinary teams to define and augment the effectiveness of processes
- Extensive written and oral communications skills
- Excellent verbal and written communication skill; the ability to express complex technical concepts in business terms
- Communicates effectively with all partners- IT and business
10
Experience For Senior Systems Analyst Resume
- Either development or strong technical experience
- Advanced Windows Server Administration skills
- Strong SQL Database experience (MySQL/Oracle)
- Good communication skill and ability to work as team player
- Experience required with on premise and cloud infrastructure or relevant experience
- Litigation Support software skills
List of Typical Skills For a Senior Systems Analyst Resume
1
Skills For Senior Systems Analyst Resume
- Excellent interpersonal skills, along with very good verbal and written communications skills
- Strong programming and analytical skills with demonstrated ability to assume responsibility for supporting multiple systems
- Good customer facing skills – strong customer focus necessary for this role
- Strong oral and written communication skills enabling the persuasive presentation of proposed solutions and the delivery of effective end-user trainin
- Good communication skills and experience working with clients
- Posses good project management and time management skills and ability to prioritize competing demands
- Excellent organisational skills, ability to multi-task and manage priorities. Self Starter
- Demonstrates the ability to lead technical projects. Exhibits strong planning skills
- Professional communication skills, both written and oral, and people skills are required
2
Skills For Senior Systems Analyst Resume
- Excellent English oral and written communication skills, including presentation and meeting
- Demonstrated ability to learn new development and programming skills
- Demonstrated deep problem solving and analytical skills; great attention to detail
- Possess strong embedded C programming capabilities as well as hardware, software, and mechanism integration skills
- Excellent written and verbal skills – interacting with both business and IT teams
- Strong team building, collaboration, and communication skills
- Demonstrated application system acceptance testing skills
3
Skills For Senior Systems Analyst Resume
- Demonstrated expertise in troubleshooting skills in ports and protocols without external documentation
- Strategic leadership and management skills with a proven ability to motivate teams to achieve challenging project goals
- Demonstrates advanced trouble-shooting skills
- Strong analysis skills and working knowledge of statistical analysis and the ability to interpret complex data and draw conclusions
- Strong Enterprise TM1 skills including, Advanced TM1 rules and Turbo Integrator knowledge
- Excellent collaboration, negotiation and customer service skills
- Effective verbal and written communication skills
- Proven strong experience of software processes, development lifecycle methodologies such as Agile, across complex technology initiatives
- Strong analytical, research, and customer service related skills
4
Skills For Senior Systems Analyst Resume
- Strong PC skills and proficiency with Microsoft applications
- Strong communication skills with the ability to communicate technical concepts to a business audience
- Able work independently with minimal supervision High attention to detail Strong interpersonal skills
- Excellent communication skills, to both internal and external stakeholders, both oral and written
- Excellent people skills to interact with colleagues, cross-functional teams and third-parties
5
Skills For Senior Systems Analyst Resume
- Effective written and verbal communication skills with both technical and non-technical people on highly technical and complex topics
- Proven ability to learn new technical and software skills
- Experience with SAN based hosts (Windows, VMWare) configuration, performance tuning and troubleshooting skills
- Demonstrate exceptional analysis and solution development skills
- Good communication, analytical and problem solving skills partnering with various IT and business teams
6
Skills For Senior Systems Analyst Resume
- Leadership qualities and excellent written and verbal communication skills
- Strong written and oral communication skills, organization, time and project management
- Excellent interpersonal and communication skills with all levels within the technology and functional units
- Demonstrated capability to work effectively in a collaborative and fast-paced environment with minimal direction
- Being able to communicate effectively with colleagues, customers and clients
- Making sure all issues/tickets are effectively triggered and resolved in a timely way
7
Skills For Senior Systems Analyst Resume
- Being able to communicate effectively with colleagues, stakeholders and clients
- Demonstrated skill in clear and succinct writing for the purpose of developing and completing correspondence and project documents
- Experience System Analyst experience with Genesys IVR, Call Routing, Call Recording, WFM and Operational Reporting
- Data modeling skills for developing and extending hierarchies in Discoverant through the use of provided tools
- Experience developing and supporting business technology systems. 3 years experience in a leadership role on software delivery projects
- Proven experience participating in, or leading new systems implementations or transformational projects
- Proven experience conducting stakeholder interviews and facilitating stakeholder workshops
8
Skills For Senior Systems Analyst Resume
- Proven experience building and consuming RESTful web services
- Prior experience developing application monitoring tools
- Experience interacting with backend server systems via REST or other apis experience working in configuration management solutions such as Puppet and Ansible
- Proven troubleshooting abilities. Proven track record managing clinical information
- Demonstrate critical thinking, strong analytical and problem solving abilities
- Exceptional initiative, organizational and planning skills, analytical abilities, problem solving, and follow through
- Effectively manage HRMS projects using project management best practices and following required System Development Life Cycle (SDLC) policies
- SAN based hosts (Windows, VMware, UNIX) configuration, performance tuning and troubleshooting skills
9
Skills For Senior Systems Analyst Resume
- Experience working in a data-related environment. Demonstrated expertise in creating new solutions that deliver client value
- Expert problem solving and analytical thinking skills. Able to act decisively on opportunities or problems that arise
- Manages program documentation (roadmap, issue tracking, etc.) effectively
- Effectively manages the risks associated with the existing LMS environment
- Prior experience in systems analysis role supporting large enterprise applications required
10
Skills For Senior Systems Analyst Resume
- Mobile web experience, digital marketing, SEO/SEM experience is an advantage
- Experience with/demonstrated understanding of memory management, and JVM virtual machine switches for the various garbage collectors available
- Good to have experience in the financial services industry as well as web facing technology delivery
- Demonstrates flexibility, resiliency and productivity in response to shifting priorities
- Experience with validating telephony data and voice network architecture diagrams
- Experience required in digital marketing, eCommerce and other digital processes and how they are used within a CPG company or relevant experience
- Demonstrated experience developing specifications, test plans and test executions
- Proven experience working with OIPA (Oracle Insurance Policy Admin)
List of Typical Responsibilities For a Senior Systems Analyst Resume
1
Responsibilities For Senior Systems Analyst Resume
- Strong customer service orientation and interpersonal skills with the ability to achieve results by influencing others in a positive and effective manner
- Excellent interpersonal skills with strong orientation towards team-based work environments, as well as the ability to work independently
- Strong analytical skills, adept at conducting research for issue resolution
- Self-motivated, with ability to work on two or more projects/tasks with little direction, and apply strong judgment and decision-making skills
- Strong skills in critical thinking and analysis, meeting facilitation, verbal and written communications, and interpersonal interactions
- Excellent written and verbal communications skills, including the ability to build consensus and partner with the Portfolio Management teams
- Excellent oral and written communication skills, with the ability to communicate at all levels of the enterprise (team, Mgr, Sr. Mgr, Director, VP, etc...)
2
Responsibilities For Senior Systems Analyst Resume
- Demonstrate technical leadership skills in day-to-day work
- Strong communication skills on customer service
- Adaptability, including dealing effectively with ambiguity
- Strong experience supporting IT infrastructure for manufacturing systems such as SCADA and MES application
- Proficient in troubleshooting skills and show the ability to apply knowledge to resolve issues quickly
- Experience in Systems Analysis or equivalent work experience involving analysis-related activities
- Experience translating business requirements into system specifications, or equivalent work experience
- Advanced problem solving skills and ability to work with innovative solutions
- Proven experience in working with Data and MI Systems
3
Responsibilities For Senior Systems Analyst Resume
- Demonstrated experience in leading technical design for large systems/data integration projects
- Organization, analysis and problem solving skills required, with an emphasis on attention to detail and the ability to work on multiple projects simultaneously
- Related experience and/or training, or equivalent combination of education and experience
- Strong experience working with Microsoft Office Suite of products, specifically Word, Excel, Power point and Project
- Technical skills in information technology
4
Responsibilities For Senior Systems Analyst Resume
- Communicate effectively with leadership and Subject Matter Experts across teams
- Effectively function and communicate within a technical team consisting of developers, quality assurance, business analysts, and project managers
- Effectively facilitate interdisciplinary teams as assigned
- Experience on a software Benefits administration platform and configuration experience
- Partners effectively with vendor support to resolve Service Request (“SR”) issues
- Understanding the Java programming language/ ASP.Net Programming and work on experience is more value add
5
Responsibilities For Senior Systems Analyst Resume
- Understanding and Working Experience in ASP.Net Programming,
- Providing backup support for other Systems Analysts, providing senior level guidance and direction to less experience personnel as required
- Programming and scripting knowledge and experience (e.g. shell, Perl, Python, C++, etc.) desired
- Programing experience in scripting languages like Perl or Python preference
- Testing applications fully prior to deployment to staging
- Engineering process and tools experience
- Analyzing organizational needs and implementing cost-effective solutions
- Validating and updating portfolio metadata changes for Enterprise-wide data mart on a monthly basis
- Working experience in designing, developing, implementing & maintaining applications using Ab Initio, Unix Scripting and/or Java
6
Responsibilities For Senior Systems Analyst Resume
- Experience in designing, developing, implementing & maintaining applications using Ab Initio, Unix Scripting and/or Java
- Supports solution testing efforts by developing test plans, preparing test environments, performing test execution, and validating test results.
- Hands on experience creating statistical forecasting / machine learning models or a working knowledge of machine learning concepts and algorithms
- Three (3) years of experience developing, managing, maintaining and upgrading software systems
- Experience writing technical documentation and/or preparing and delivering training sessions
- Experience with one or more of the following: High Performance Computing, Parallel Processing, Distributed Computing
- Experience deploying, supporting and troubleshooting Red Hat Linux
7
Responsibilities For Senior Systems Analyst Resume
- Experience deploying, supporting and troubleshooting network devices – Palo Alto firewalls/Juniper VPNs, Cisco switches/routers
- Experience in working independently and in coaching/ mentoring colleagues
- Experience analyzing complex system issues, contributing to estimates and making recommendations
- Strong technical knowledge in developing, testing and supporting applications in MVS, JCL, COBOL, DB2, CICS, FILEAID
- Provides technical assistance in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements
- Experience mocking up user interface requirements using prototyping
8
Responsibilities For Senior Systems Analyst Resume
- Basic skill or facility in estimating work effort and planning and managing schedules
- Very good understanding of regulatory and compliance relating to CCAR templates (14 M, 14 Q and 14 A schedule preparations & DFAST/ Stress testing)
- Experience advising and providing consultation to others on complex business issues requiring application of technical and management principles
- Experience working in changing technical environment and remaining productive
- Experience with the Spring framework, including Spring Batch
- More than 5 years’ IT experience supporting customer facing channels and mobile banking systems
- Experience in managing projects, coordinating process reengineering efforts and workflow analysis
- Experience working with large data sets along with developing and presenting analysis
- Experience developing and supporting applications in the Agile Framework using Scrum and Kanban
9
Responsibilities For Senior Systems Analyst Resume
- Experience mentoring, tasking, and assisting junior team members
- Experience creating detailed business requirements and communicating to interested parties (UX, Development, and Testing)
- Support Tenet end-users by providing just-in-time education, reinforcing prior training
- Experience with writing test plans and performing applications testing
- DE creating Electronic Data Interchange (EDI) files as specified by HIPAA standards; and validating member data by writing SQL queries against MS SQL server
- Experience of leading and project managing client facing web-based and / or mobile software development activities
10
Responsibilities For Senior Systems Analyst Resume
- Experience of co-ordinating on-going client facing software helpdesk service support activities
- Experience in developing and modifying interfaces on AS400 platform using RPG and CL
- Experience data processing using batch job scheduling systems
- Demonstrated expert understanding of all relevant application development processes including the Project Execution Process, serving as a resource to others
- Experience supporting application software for one or more of the following areas required: Finance, Supply Chain, Human Resources, Payroll or Time Keeping
- Experience developing with in-depth knowledge of database integration, security and reporting
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