Senior Technical Business Analyst Resume Sample
Lennie Boyer
99456 Ortiz Field,
Chicago,
IL
+1 (555) 701 3283
Work Experience
Senior Technical Business Analyst
07/2016
-
PRESENT
Dallas, TX
- More than 5 years of experience designing, coding, testing, debugging, documenting, maintaining, configuring, and using application software, and gathering requirements, in a business setting
- Knowledge of reporting tools and databases, including strong knowledge of business information data sources and business data rules
- Experience with data models, data warehousing concepts, and system integration
- Department: Transversal IT (IHC)
- Cost Center: MIO570
- Leading new multi-channel client installations and integrations
- Leading client solution / requirements gathering conversations
Senior Technical Business Analyst Servicenow
11/2013
-
02/2016
Chicago, IL
- Document end to end custom solutions for client & development teams
- Solution design, scope, and spec document creation
- Working with custom development team to ensure accurate & on time delivery of solution
- Lead client solution scoping calls & other meetings
- Create project plan & manage to project
- Validate & test platform setup & configurations
- Write test plans for custom solutions
- Validate and test preference center custom solutions & reports
Senior Technical Business Analyst, VP
08/2007
-
08/2013
Philadelphia, PA
- Provide weekly reports for project status to client & internal teams
- Primary escalation contact for platform configuration issues
- Occasional travel to client location as needed
- Identify, develop, and implement solutions for various business initiatives that utilize various software applicates such as Oracle (EBS, Siebel, and OBIEE), internally developed Web based app’s (Java/.Net code based), and other COTS app’s (including but not limited too IntelliMatch, Treasury Workstation, Trema, Wallstreet FX, WorkDay, TeamMate)
- Coordinate efforts for multiple projects at once with development, QA, infrastructure, and operational teams
- Assist and support end-user acceptance testing (UAT)
- Act as subject matter expert and provide best practices recommendations
Education
Louisiana Tech University - Shreveport Center
2001 - 2006
Bachelor's Degree in Business Administration
Professional Skills
- Strong analytical qualities, well organized and excellent problem-solving skills
- Good oral and written communication skills for the purpose of providing reports to management and effectively communicating with the user community
- Experience with server-side web languages (CFML, ASP.NET, PHP, Java, or similar) or programming skills to develop interactive web applications as assigned
- In-depth analytical and proven problem-solving skills
- Self-starter with excellent time management skills and some flexibility when working in a global environment across all time zones
- Leverages resources & skills to build a strong virtual team
- Excellent communication skills, able to interact with senior stakeholders
How to write Senior Technical Business Analyst Resume
Senior Technical Business Analyst role is responsible for business, analytical, technical, analysis, insurance, modeling, facilitation, programming, credit, training.
To write great resume for senior technical business analyst job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Senior Technical Business Analyst Resume
The section contact information is important in your senior technical business analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Senior Technical Business Analyst Resume
The section work experience is an essential part of your senior technical business analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous senior technical business analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular senior technical business analyst position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Senior Technical Business Analyst resume experience can include:
- Excellent stakeholder management capabilities and strong influencing skills in complex environments
- Work effectively within scrum team using the agile methodology to appropriately document and prioritize user stories
- Commercial focus, proven influencing, negotiation and conflict management skills with the ability to engage at all levels
- Experienced in implementing concurrent technology projects on-time and on-budget. Skilled experience with Microsoft Office and Microsoft Project
- Proven delivery management skills including project planning, coordination
- Excellent problem solving skills; understands how to evaluate a problem and analyse solutions and can explain thought process to others
Education on a Senior Technical Business Analyst Resume
Make sure to make education a priority on your senior technical business analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your senior technical business analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Senior Technical Business Analyst Resume
When listing skills on your senior technical business analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical senior technical business analyst skills:
- Excellent learning and conceptual thinking skills; able to join the dots quickly and effectively and successfully explain to others
- Good learning and conceptual thinking skills; able to join the dots quickly and effectively
- Strong problem solving, interpersonal skills and analytical skills
- Excellent customer service skills and experience dealing with Software & Hardware engineers
- Experience with SQL databases, Solid skills in Open Text, Dot Net, SSIS and SSAS technologies
- Demonstrated experience prioritizing competing demands from stakeholders with the ability to resolve conflicts
List of Typical Experience For a Senior Technical Business Analyst Resume
1
Experience For Senior Technical Business Analyst Servicenow Resume
- Proven experience in facilitating meetings
- The ability to effectively interact with technical audiences and comprehend technical concepts and terminology
- Prior experience with HPQC tool is desired
- Responsible for all Business Analysis Processes including planning, requirements elicitation, analysis, documentation, assessment and validation
- Knowledge or experience in Payments and/or Corporate & Commericial Banking is an asset
- Practical experience working in a Technical Business Analyst role
- Experienced in laying out Process flows, Work-flow diagrams, Use-Cases (UML) and BPM
- Experience across the following technologies and platforms: TOAD, Quest, SQL, JIRA,SAS,
2
Experience For IHC Senior Technical Business Analyst Resume
- Demonstrated ability to thinkbroadly and communicate analysis clearly and concisely, both verbally and inwriting to stakeholders at all levels
- Strong knowledge of Microsoftapplications, including Excel and Visio
- Prioritize use cases within Agile work sprints using JIRA for user story management
- Embraces the lean-agile mindset and behaviors to demonstrate leadership and inspire high performing teams
- Strong technical aptitude with conceptual and logical understanding of full stack web, mobile and OTT software and data architectures
- Experience or understanding of Agile software development methodology
- Be flexible to changing client priorities
3
Experience For Senior Technical Business Analyst, VP Resume
- Experience working with FpML or FIX
- Experience in data modeling
- Knowledge and prior use of UML modeling language
- Experience as a Business or Systems Analyst
- Experience with Search and Match products a distinct advantage
- Maintain strong relationships with global business users and tech teams
- Use experience in Structured products to solve business problems
- Review and respond to application intakes - work with the product owner to prioritize the requests
4
Experience For Senior Technical Business Analyst Etl\data Management Resume
- Experience and understanding of a workflow tool is desired
- Strong understanding of the financial services industry required
- Proven ability to deliver requirements for Agile projects
- Designing and implementing detailed data models to meet reporting and analytic needs
- Managing requirements gathering – working with subject matter experts to understand business goals, processes and user requirements
- Managing user acceptance testing – support business teams in preparing for UAT activities
5
Experience For Am-VP Senior Technical Business Analyst Resume
- Building an understanding of the technical requirements as well as the business environment, operating model and terminology
- Providing supervisory and mentoring support to Customer Consultants in the IT department
- Managing and providing resolution to technical support issues of ERP Technical Infrastructure and Security Benchmarks
- Working closely with the IT Development function and ensuring that the deliverables from the FRD are met
- Acting as a customer proxy for the Product team during the development cycle of specific products
- Ensuring the development teams keep the product vision and strategy in mind during development
6
Experience For Senior Technical Business Analyst Resume
- Mentoring and Coaching team member
- Understanding of current Banking Industry challenges & regulatory demands
- Working directly with the business and senior technology stakeholders to lead requirement gathering
- Gathering requirements on reports and analytic requirements of ITS clients
- Operating with Agile way of delivery
- Reviewing the acceptance tests associated with the acceptance criteria
- Evolving the details of the user stories through conversations with the developers
- Attending iteration retrospectives to provide feedback and improve the development process
7
Experience For Senior Technical Business Analyst Servicenow Resume
- Working closely with developers, testers and support to ensure requirements are understood and then implemented
- Working in an Agile Scrum based environment to build a web based data management and transactional system
- Engaging with stakeholders to ensure all processes, requirements and business rules are documented and included in the solution
- Consulting with clients to gather information about program needs, objectives, functions, features and input and output requirements
- Product: Perform modeling/analytics to assist new product and pricing strategies for various lending products
8
Experience For IHC Senior Technical Business Analyst Resume
- Be a subject matter expert by obtaining a comprehensive understanding of owned application(s) and features - including UI, data and business logic
- Support technical product managers and platform SCRUM teams by developing and refining prototypes, FAQ’s, webinars, release notes, and demos
- Gathers requirements using various elicitation and facilitation techniques, and performs analysis of existing documentation, business processes and procedures
- Thorough understanding of any platform with CMS & marketing capabilities. AEM is essential
- Design and implement a ‘Data management’ system that allows coordinated client and data on-boarding across the Misys Corporate Banking Suite
- Identify test requirements from specifications, assisting intesting as needed
- Proactively addresses problems andsuggests innovative and creative solutions while anticipating needs of the customerand proactively meeting those needs
9
Experience For Senior Technical Business Analyst, VP Resume
- Data Analysis including writing SQL Queries
- In-depth understanding of a broad range of assigned banking applications and their interfaces
- History of providing training to a large group of end users
- In-depth understanding of warehousing best practices
- Ensures common understanding of purpose of projects
- Prepares business requirements, functional and non-functional specifications including key requirements aspects like traceability, reusability
- Flexible and open, able to work in a highly collaborative and continually changing business environment
- Fast-paced, highly collaborative and open environment, where all team members are visible and constantly interacting
10
Experience For Senior Technical Business Analyst Etl\data Management Resume
- Periodic speaking occasions, presentations, stand-up meetings, etc
- Understand the functionality of our platform tools, including our API’s, the ADS, and the platform infrastructure
- Understand the needs of platform developers, including ISV’s, PHP’s, corporations, and law firms
- Obtain a deep understanding of data, data fields, transactions, and workflows
- Analysis: Identify business challenges and opportunities for improvement and solve for them using analysis to make strategic or tactical recommendations
- Project Sponsors / Senior Management for escalation / reporting purposes
List of Typical Skills For a Senior Technical Business Analyst Resume
1
Skills For Senior Technical Business Analyst Servicenow Resume
- Strong planning and organisational skills, able to juggle competing priorities and take the appropriate course of action
- Strong database scripting skills including (TSQL, PLSQL, DB2)
- Proven communication skills both written and verbal using a variety of methods, the ability to get the message across and relative to the audience
- Strong communication skills, working with people of either business or technical backgrounds
- Strong Unix/Linux Shell Scripting skills (KORN, BASH, Perl, etc)
- Excellent writing and presentation skills on complex analytical topics
2
Skills For IHC Senior Technical Business Analyst Resume
- Strong technical business analysis skills and exposure to AWS
- Strong analytical skills with the ability to define efficient solutions based on input from stakeholders
- Strong technical analysisskills, e.g. SQL, SDLC, development methodologies
- Effectively prioritizeand execute tasks in a high-pressure environment
- Strong computer skills (Excel, PowerPoint, Access, SQL, Visio, Acrobat)
- Analysis skills at the business level including analysing business process & functional processes, data modelling techniques, visual modelling (workflow)
3
Skills For Senior Technical Business Analyst, VP Resume
- Influences others without directauthority making a compelling case for a position, negotiating effectively
- Seeks and provides learningopportunities for honing BA skills, modeling self after experts and continuousimprovement through industry best practice research
- Prior experience working with a vendor FX system implementation (front-2-back including finance and risk)
- Real world experience working in Agile teams and a strong understanding and implementation of Agile SDLC best practices
- Project management skills, including successful management of risks, issues, and their related mitigations
- Previous experience in banking / financial services and strong knowledge of financial concepts
- Solid understanding and experience in business process analysis, as-is and to-be process design and process decomposition
4
Skills For Senior Technical Business Analyst Etl\data Management Resume
- Highly developed problem management skills
- Strong experience in business analysis and process improvement, ideally within the financial services capital markets domain
- Proven experience as a Business Analyst on major technology projects
- Expert skills in MS Word, MS Excel, Visio
- Lead requirements gathering sessions and effectively control meetings
- Prior experience as a technical business analyst
- Attention to detail and Documentation skills
- Prioritize the team backlog and make work ready for implementation prior to the start of each iteration
5
Skills For Am-VP Senior Technical Business Analyst Resume
- Effectively leverages technical and business expertise to optimize team delivery
- Demonstrated knowledge of End to End experience with Wealth Management and Advisory, Model Portolio systems integration
- Effectively communicate technical information to non-technical personnel
- Analytical skills with the ability to analyze complex business requirements
- Working experience communicating, writing, and presenting complex technical information to both technical and non-technical audiences
- Defining, validating and delivering solutions that meet business needs/goals/objectives/budget
- Working experience capturing high level business requirements and decomposing them into user stories or specifications
- Reporting Tools experience using (MicroStrategy, Cognos, SSRS, Excel, SAS GRID)
- Advertising and/or marketing tech experience
6
Skills For Senior Technical Business Analyst Resume
- Working experience in software development and/or testing in an enterprise web-based system
- Working experience creating use cases, user stories, business requirements specifications, functional specifications, process flow diagrams
- Understanding of trends and best practices as applicable to web and mobile app user interface/user experience (UI/UX)
- Working experience in API-driven platforms
- Consulting or professional services experience required for Senior and Principle role
7
Skills For Senior Technical Business Analyst Servicenow Resume
- Professional/consulting experience involving product release from requirements gathering to go-live
- Experience in designing, building, and implementing SaaS platforms and applications
- Experience working with consumer identity and data sharing technology including familiarity with legal and security implications
- Experience leading and/or facilitating a requirementsgathering session
- Experience of building RESTful micro services using Drop Wizard, Spring Boot or similar
- Experience working with Adobe Marketing Cloud, Sitecore or other digital marketing tools
- Experience with requirement engineering and business process modelling
- Major wireless carrier, MVNO, or industry leading consulting experience
8
Skills For IHC Senior Technical Business Analyst Resume
- Experience with medium-fidelity wireframing using tools such as OmniGraffle, Balsamic, Illustrator, or Visio
- Experience gathering user requirements and translating those requirement to actionable technology or process changes
- Professional experience in the Corporate Banking/Transaction banking department within a Bank, an ETL software provider ( Oracle, Tibco, etc.)
- Strong technical knowledge across a range of technology solutions (e.g. IT infrastructure, programming, data modelling, systems integration)
- Six to ten years’ experience in implementing and managing ERP under UNIX, Linux/Windows
9
Skills For Senior Technical Business Analyst, VP Resume
- Previous hands-on coding experience including JavaScript, Web Services, etc
- Experience of working with UX teams for defining customer interactivity design
- Experience of working with a variety of stakeholders including product and tech
- Experience in interacting with equity trading systems an asset
- Experience working & coaching Agile / Scrum Teams
- Experience in technical business analysis, reporting, requirements definition and partnering with technical team
- Strong familiarity with trade processing, market risk or product control data and activities
10
Skills For Senior Technical Business Analyst Etl\data Management Resume
- Strong commercial awareness and thinking
- Strong understanding of applicability of and where it is appropriate to use UX design/previous projects around UX/UI
- Strong working knowledge of PCs and department-related software
- Strong and demonstrable understanding of UX design
- Good working knowledge of SQL and relational database structures
- Experience developing in a Unix Environment
- Strong knowledge of Unix scripting
- Experience using Rally, Jira, Confluence
List of Typical Responsibilities For a Senior Technical Business Analyst Resume
1
Responsibilities For Senior Technical Business Analyst Servicenow Resume
- Can effectively create documentation covering complex solutions
- Effectively identifies andanalyzes problems, determines appropriate actions and implements solutions
- Prior experience of WallStreet FX implementation (upgrade, migration) - desirable
- Experience supporting and promoting change in user procedures, user practices and user processes
- Experience working as a business analyst in a techno functional role
- Five years’ experience as a technical lead in the management of large and complex systems serving over 10,000 – 25,000 individual identities
- Effective communicator both in writing and orally
2
Responsibilities For IHC Senior Technical Business Analyst Resume
- Experience as Business Analyst: Yes. Working as senior tech Business analyst in Fineos product for the past 8+ years
- Good understanding of back office FX confirmation and settlement process
- Extensive experience in Unit Pricing systems and Business knowledge
- Experience in Insurance and banking domain
- Experience in Unit Pricing techniques
3
Responsibilities For Senior Technical Business Analyst, VP Resume
- Create business process and data models to validate understanding between business users and development teams
- Cumulative 8 or more years of relevant professional experience
- Engineering, Computer Science, or Information Technology experience
- Possesses demonstrated ability toread and interpret different communication styles of stakeholders who come froma broad spectrum of disciplines
- Demonstrated drive for continuousimprovement in methods and processes
- Strong knowledge of Health Careand Insurance Plan domains
- Experience in cable and/or telecommunications
4
Responsibilities For Senior Technical Business Analyst Etl\data Management Resume
- Demonstrated expertise in development of structured user stories and functional requirements
- Product development experience, ideally in web and mobile software engineering or related field
- Demonstrates deep curiosity and Mickey attention to detail
- Help drive and prioritise the BAU backlog within the Austin team and with our stakeholders
- Active participation in task elaboration prioritisation and estimation workshops
5
Responsibilities For Am-VP Senior Technical Business Analyst Resume
- Experience in business analyst roles associated with system implementation projects
- Proven ability to problem solve and troubleshoot in a complex environment
- Experienced data and business analyst
- Compares test results against requirements to validate that coding is accurate
- Experience working with Big Data/Hadoop
6
Responsibilities For Senior Technical Business Analyst Resume
- Strong ability to be flexible and adaptable to various changes in day to day operations and based on business needs
- Strong demonstration of confidentiality
- Design, build and automate good dashboards / metrics /reports
- Strong written and verbal communications: Yes
- Strong exposure in Fineos Product: Yes
- Strong exposure in Agile methodology: Yes
- Strong configuration of financial products
- Industry experience, in either a relevant Consultancy role or with Tier 1/2 investment bank (on-shore or offshore)
7
Responsibilities For Senior Technical Business Analyst Servicenow Resume
- Good FX product knowledge is required - forwards, swaps, money markets
- Maintains a sense of urgency and ability to prioritise / multi-task to deliver business value and meet project objectives
- Experience in Agile methodologies, BPM exposure and Business analysis process exposure
- Experience in Business or functional analysis
- Partner with UX designers to create wireframes for best in class digital experience
- Test case validation & creation of BDD/TDD
- Create Requirement documentation as per GE validation standards (URS, IRS, data model, Document Matrix, etc)
- Producing FRD’s and deducing timelines from the intake of requirements and clearly articulating a plan for the finance clients / PMO
- Providing clear estimates of each required item of work by working closely with the various development teams impacted
8
Responsibilities For IHC Senior Technical Business Analyst Resume
- Creating solutions for Unit pricing systems
- Working knowledge of ITIL V.3, CISSP certification
- Training/guidance to on-shore and offshore
- Documenting Business Requirements and Usecases for Developers and tester
- Willing to propose and implement new ideas
- Liaising with business users and other technology teams to identify, assess and document business requirements/user stories across large projects
- Assist client in reporting and designing of standard and custom reports
- Sound working knowledge of superannuation (or similar) systems and business functions
- Sound knowledge around data ETL requirements, mapping and tools
9
Responsibilities For Senior Technical Business Analyst, VP Resume
- Ideally knowledge of Java classic, XML, BPMN, HTML, SQL, Reporting tools
- Can manage stakeholder relationships up to and including senior executives
- Facilitates building of business rules, data definitions, and other business metadata and translates these into technical specifications
- Identify, track, monitor and communicateproject-related issues, scope changes, variances and contingencies that mayarise during the implementation of projects
- Elicit cooperation froma wide variety of sources, including upper management, clients, and otherdepartments
- Adept at conducting research intoproject-related issues and products
- Document requirements and system behaviors by developing complex use case scenarios
10
Responsibilities For Senior Technical Business Analyst Etl\data Management Resume
- Work with the business to ensure they maximize the value of the platform and tools during critical market or business events (migrations, novations, etc)
- Expert in documenting Use Cases and User Stories
- Conduct systems integration testing for various applications
- Fully leverage all technology resources in addressing opportunities for change
- Participate in regular grooming of use cases with developers and work with them to ensure timely and accurate delivery of solutions
- Manage and communicate with stakeholders; comfortable dealing with technical specialists
- Work with the business teams to provide operational support following completion of technical system delivery
- Carry out functional, system integration and regression testing
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