Server Analyst Resume Sample
Herman Dietrich
897 Carmela Meadows,
Dallas,
TX
+1 (555) 843 0737
Work Experience
Senior PC / Client Server Analyst
03/2016
-
PRESENT
New York, NY
- Knowledgeable in Windows and/or Linux Operating Systems (OS)
- Demonstrated experience supporting recent versions of Microsoft Office
- Obtain required Department of Defense Directive (DoDD) 8140 / 8570 Certification requirements (CompTIA Security+ CE or equivalent certification and an Operating System Certification) within 6 months of hire date
- An active DoD Secret Clearance adjudicated within the past 6 years
- Knowledgeable in Windows and or Linux Operating Systems (OS)
- Basic Linux Systems Administration
- Execution of recurring security maintenance and compliance functions across a widely dispersed ground system
PC / Client Server Analyst
01/2011
-
01/2016
Detroit, MI
- Patch and Vulnerability evaluation, remediation, and work-off/closure of security findings
- Following established SE processes and procedures
- Reviewing and impact assessment of Engineering Change Requests (ECR)
- Perform other tasks assigned by Infrastructure Lead
- Provide technical support to end-users who need assistance utilizing client level hardware and software
- Plan, implement, and operate network services and systems, to include hardware and virtual environments
- Setup and maintain systems including installation, configuration, and updating of hardware and software
- Plan, implement, and operate networked services and systems, to include hardware and virtual environments
- Update, maintain, and support Raytheon’s GBS call center technology utilizing Cisco Unified Call Manager and Uptivity call recording software
MS Project Server Analyst
01/2007
-
12/2010
Dallas, TX
- Provide both desk side and remote technical support to Raytheon’s GBS Finance employees
- Windows 7 system administration tasks
- Cisco VOIP system administration tasks
- Maintaining user access to groups and policies
- Communication with external (customer) service desks
- Software application installs
- Basic security monitoring and patching
- Serving as a liaison to Facilities for personnel office relocation
- Provide administration, maintenance, configuration and ongoing support of server infrastructure, operating systems and enterprise applications
Education
Neumont University
2002 - 2007
Bachelor's Degree in Computer Science
Professional Skills
- Strong working experience and knowledge of Windows XP, Windows 7, Windows Server 2003, Windows Server 2008 including: application installation, Active Directory and Organizational Units
- Excellent written and oral communication skills and negotiation skills
- Strong analytical skills are critical for identifying, troubleshooting and solving problems
- Demonstrated experience developing and maintaining the IT system readiness of a technology center
- Effective customer and communications skills
- Effective customer and communication skills
- Demonstrate Advanced experience of AD, VMware and SAN Administration
How to write Server Analyst Resume
Server Analyst role is responsible for travel, software, finance, training, database, security, reporting, design, research, advanced.
To write great resume for server analyst job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Server Analyst Resume
The section contact information is important in your server analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Server Analyst Resume
The section work experience is an essential part of your server analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous server analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular server analyst position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Server Analyst resume experience can include:
- Provide Tier II support including implementation, administration and troubleshooting of Windows Server and Citrix systems, including Provisioning Server, vDisk and XenApp
- Advanced MS AD skills (essential)
- Advanced VMware skills (essential)
- Working knowledge and experience of NetApp FAS Series systems, NetApp Data ONTAP® 7, 8,or 9 NetApp Snapshot, and SnapMirror)
- Champions the server teams FDA Compliance activities including validation, training and process mapping
- Two (2) years of experience in network administration with Cisco routers and switches, including Layer 1 installation and troubleshooting
Education on a Server Analyst Resume
Make sure to make education a priority on your server analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your server analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Server Analyst Resume
When listing skills on your server analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical server analyst skills:
- Demonstrated ability to collaborate effectively with individuals at various levels including the executive leadership team
- Superior listening, oral and written communication skills
- Previous experience working within a multi skilled IT department
- SAN admin skills (essential)
- Working experience and knowledge of operating system internals, file system structures and machine architectures
- Working experience with Linux Red Hat Enterprise and Workstation Release 5, 6, or 7
List of Typical Experience For a Server Analyst Resume
1
Experience For PC / Client Server Analyst Resume
- Hands on experience supporting Office 2003 & 2007/2010
- Experience with Windows system administration on MS Server and workstations running Windows 7
- Prioritize and fulfill a variety of Information Technology requests
- Prioritize a variety of Information Technology requests
- Two (2) years of experience in System Administration of Linux systems
2
Experience For Senior PC / Client Server Analyst Resume
- Experience in system administration with B.S. in Computer Science, Information
- Troubleshoot and resolve hardware, software, and connectivity issues, including user access, component and application configurations
- Maintain confidentiality with regard to the information being processed, stored or access by the network
- Technical staff is required to be on-call based on a rotating 24x7 schedule
- Collaborate with business customers, peer teams and vendors to coordinate solutions and plan upgrades
- Install, configure, and upgrade server and application environments
- Work closely with other technical staff and vendors to ensure connectivity, configuration and compatibility between systems
- Write and maintain systems documentation
- Research and identify alternatives for optimizing infrastructure and server resources to determine feasibility, cost, time required, and compatibility with current systems
3
Experience For Senior Server Analyst Resume
- Ensure that actions taken fulfill the requirements of IT policies and procedures
- 1 – Day to Day support of the environments listed above
- VMWare VSphere Virtualized Server Environment
- Hybrid Exchange Environment with Microsoft Office 365
- Database Administration (primarily SQL)
- Server Environment Support and Maintenance
- Assists and/or consults with tiered support escalation members to achieve company defined Service Level Agreements or SLAs
- Creates and maintains documentation based on Epicor standards
4
Experience For MS Project Server Analyst Resume
- Support the daily, weekly, and monthly disaster recovery and backup processes
- Provide support for Microsoft Active Directory and Group Policy
- Provision SAN storage (new and expansion) for physical servers and virtual datastores
- Proactively engage with IT operations in the areas of network, servers, collaboration, etc.)
- Install, configure, and maintain workstation and server hardware and software
5
Experience For Server Analyst Resume
- Implement and troubleshoot technical security controls
- Update malicious code detection systems (e.g. Antivirus definitions)
- Create and modify user accounts and associated access control lists
- Install software patches, updates, and IAVA (or similar) updates
- Perform data backups of information systems
- In partnership with Global Site Security (GSS), install and configure security-relevant software
6
Experience For PC / Client Server Analyst Resume
- Perform and maintain system inventories (hardware and software)
- Communicate directly with customers to define required tools and resources, investigate new procedures, and / or identify and resolve Information Technology issues
- Work in team environments and collaborate across multiple IT disciplines
- Active Secret security clearance with scope
- Windows desktop administration (Windows 7 or newer)
- Windows Server administration (Windows Server 2012 or newer) to include infrastructure services such as Active Directory, DNS, DHCP, etc
- Active DoD Secret Clearance adjudicated within the past 6 years
7
Experience For Senior PC / Client Server Analyst Resume
- Update Malicious Code Detection System (e.g. Antivirus definitions)
- Install Software Patches/Updates and IAVA (or similar) Updates
- Perform Data Backups of networked systems
- Communicate directly with customers to define required tools / resources, investigate new procedures, and / or identify and resolve Information Technology issues
- Work in team environments and collaborate across multi-disciplines
- Active Secret security clearance with in scope
- Install and Configure Security-relevant Software
- CompTIA Security+, or equivalent DoD 8570 certification for IAT Level II, within 6 months of hire
8
Experience For Senior Server Analyst Resume
- Systems, Information Technology, Computer Information Systems or related field
- User creation/modification/deletion & third line support
- MS Windows, AD & System Centre development and administration
- VMware & Citrix development and administration
- HDS UCP development and administration
- Management of the Data Centre hardware estate
- IBM TSM (current backup solution) daily BAU work
9
Experience For MS Project Server Analyst Resume
- Provides FDA expertise to ensure compliance with all applicable Federal and State requirements. Monitors performance against quality standards and leads suggestions for continuous improvement
- Provides day to day work direction for other members of the Server/Virtualization Team
- Responsible for the documentation of the server infrastructure
- Coordinates system changes and maintenance windows
- Insures that all mission critical components within the server computing environment have proper redundant or failover services and are covered by vendor maintenance agreements as applicable
- Researches new technologies and recommends appropriate findings to management
- Shows the dedication and care to produce and promote powerful, high quality Server test and production environments that allow for timely responsiveness and highly available systems
10
Experience For Server Analyst Resume
- Mentors and trains other team members
- Able to explain technology to those outside of IT
- Monitors and controls systems in a client/server environment in accordance with established routines
- Performs project coordination and support
- Routinely performs security audits
- Administration and support of a Windows Server environment
- Manage and support a high availability Citrix environment
- Able to function and contribute in a team environment
List of Typical Skills For a Server Analyst Resume
1
Skills For PC / Client Server Analyst Resume
- Experience using or administrating UNIX/Linux
- Experience supporting recent versions of Microsoft Office
- Experience with disk cloning software
- Experience maintaining a medium sized Microsoft Windows Server environment
- In-depth working experience in Windows Server 2008, 2012, or 2016
- Patch management experience using Windows WSUS or SCCM
- Direct working experience with NISPOM, JSIG, and/or DoD/RMF
2
Skills For Senior PC / Client Server Analyst Resume
- Experience using Network Appliance FAS Series Systems
- High Performance Computing (HPC) experience in a Linux environment
- Experience configuring server and storage hardware
- The following skill sets are required
- Experience with license managers in Windows and Linux environments and current operational knowledge of Centrify
3
Skills For Senior Server Analyst Resume
- Experience in system administration
- Basic DNS, DHCP, and Active Directory experience
- Experience in Veritas Backup Exec software
- Experience in Veritas Backup Exec software or similar
- Experience with license managers in a Windows or Linux environment
4
Skills For MS Project Server Analyst Resume
- Experience with Microsoft WSUS, SCCM, Exchange, and Lync
- Experience with obsolescence processes
- Experience with Microsoft Windows Active Directory Services administration and support (e.g. user and computer objects administration, management of OU)
- Experience with Microsoft Windows Server systems support (e.g. Windows Server 2003, 2008,2016
- Experience in support of Microsoft Windows desktops (e.g. Windows XP, Windows Vista, Windows 7, Windows 10
- Experience with support and administration of Microsoft Server domains
- Experience with support and administration of server technologies such as Microsoft Exchange Server, Microsoft SQL Server, etc
- An active DoD TS or a TS/SCI with Polygraph clearance or prior SCI/program eligibility
5
Skills For Server Analyst Resume
- Demonstrated ability to self-manage work assignments with minimal supervision
- Direct experience with Windows 7 and Windows 10 support
- Two (2) years of experience in installation, configuration and administration of virtualized environments with hypervisors such as VMWare and KVM
- Two (2) years of experience in Windows System Administration
- Experience in system administration
- Demonstrated ability in the area of AV equipment up to operational support
- Demonstrated knowledge of Raytheon's IT Policies and Procedures
6
Skills For PC / Client Server Analyst Resume
- Demonstrated ability to define and document IT processes and procedures
- Understanding of Antivirus and basic security hardening
- Troubleshooting basic workstation and server issues
- Working knowledge of Backup Exec, NetApp Snap Protect, data backup technologies, systems principles, and safeguards
- Outstanding ability to anticipate and take proactive action
- Working within agreed SLA’s and incident management
- Troubleshooting and support for all designated SLT executives and their admin’s systems and applications
- VMWare administration, provisioning and troubleshooting
7
Skills For Senior PC / Client Server Analyst Resume
- Self-Starter, Customer focused, adaptable and willing to work varying assignments
- Work under time constraints, Self-Starter, Customer focused, adaptable and willing to work varying assignments
- General understanding of networking in the Microsoft Windows environment
- 2 – Ensuring incidents are managed and resolved communicating to management
- 3 – Participating and managing project work both as the primary and as a resource
8
Skills For Senior Server Analyst Resume
- 5 – Managing the DR environments and taking part in DR test exercises
- Comfortable taking control of incidents/requests and managing through to resolution
- Responsible for communicating with end-users regarding incident updates, phone calls and/or email notification
- Provide support for Enterprise applications (patching software, antivirus, monitoring software)
- Participate in the monthly server operating system patching cycle
- Desire and ability to work as a contributing team member
- Basic understanding of Microsoft Windows Server 2012 or 2016
- Basic knowledge of virtual computing technologies
9
Skills For MS Project Server Analyst Resume
- In-depth knowledge of PC architectures and troubleshooting methods
- Assist in developing solutions and documentation to a variety of technical problems
- Basic understanding of Oracle and SQL databases
- Systems are operational 24x7 and occasionally require work beyond standard working hours
- Recommends, reviews and integrates server computing and virtualization technologies and vendor services
- Responsible for system performance management, reporting and administration
- Manages Windows infrastructure services including Active Directory, Group Policy, DNS, etc
- Coordinates all activities relative to problem reporting and change management for the assigned projects
10
Skills For Server Analyst Resume
- 4 – Constant system improvements – planning, documentation and implementation
- 6 – Working shifts patterns, on call and occasional weekend work
- Working with MS AD, VMware and SAN technology
- Completes incidents and tasks according to established service level agreements in a timely, accurate and professional manner
- Follows all documented processes and procedures and logs all work performed in a highly detailed and readily reviewable manner in the incident tracking system
- Responsible for meeting individual and departmental metric goals with regards to incidents and tasks
- Provide support and troubleshooting for production hypervisor platforms (VMware ESXi and Microsoft Hyper-V)
- Install and Configure Security-relevant Software by partnering with Global Site Security (GSS)
- Knowledge of requirements within Risk Management Framework (RMF)
List of Typical Responsibilities For a Server Analyst Resume
1
Responsibilities For PC / Client Server Analyst Resume
- Citrix skills (desirable)
- MS SC skills (desirable)
- Experience with MDACNet support and compliance to include HBSS, ACAS, PKI, Nessus, etc
- An active DoD Top Secret, TS/SCI with Polygraph clearance or prior SCI/program eligibility
- Demonstrated ability to work in a process driven environment
- Experience with use of security operations software compliance tools
- Knowledgeable in Windows 7 and Windows 10 Operating Systems (OS)
- Knowledgeable in Windows and or Linux Server Operating Systems (OS)
- Industry qualifications - CCNA, CCNP, MCP, VCP, RHSA
2
Responsibilities For Senior PC / Client Server Analyst Resume
- Obtain required Department of Defense Directive (DoDD) 8140 / 8570 Certification requirements (CompTIA Security+ CE or equivalent certification and an Operating System Certification) within 6 months of hire date
- Knowledge of backups, principles, and safeguards
- Train others in standard IT processes and procedures
- Department of Defense Directive (DoDD) 8140 / 8570 Certification requirements (CompTIA Security+ CE or equivalent certification and an Operating System Certification)
- Self-Starter, customer focused, adaptable, attention to detail, time management skills, ability to multitask, ability to work with general supervision and follow established procedures
3
Responsibilities For Senior Server Analyst Resume
- An active DoD Top Secret Clearance adjudicated within the past 6 years is required
- Department of Defense Directive (DoDD) 8140 / 8570 Certification requirements (CompTIA Security+ CE or equivalent certification and an Operating System Certification
- Establish and maintain good working relationship with all levels of an organization, including customers, engineering organizations, IPT members, supporting functional organizations
- Quickly come up to speed on technical efforts
- Be on-call and carry on-call cellphone during non-working hours. Ability to work off-hour shifts and weekend shifts as needed to support high impact operations
- Experience with security operations: system protection, system scanning and auditing, recurring security configuration checks and management, risk assessments, contingency/incident response, and security sustainment of a large ground system
4
Responsibilities For MS Project Server Analyst Resume
- Experience in action item management, requirement change management and overall development and progress metrics
- System administration experience in a Red Hat Linux environment
- Experience in day-to-day maintenance and management of computer systems in an operations environment
- Experience with hardware systems design and implantation
- Familiar with computer systems hardware and/or software design
- Analyze and troubleshoot system issues and provide user support
- Active Secret security clearance or ability to obtain
5
Responsibilities For Server Analyst Resume
- An active DoD Secret Clearance adjudicated within the past 6 years is required
- Self-Starter, customer focused, adaptable, attention to detail, time management and ability to multitask
- Diagnose and resolve common server, storage, and network related problems
- Top Secret/SCI security clearance with Full-Scope Polygraph
- Advanced problem management
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