Service Architect Resume Sample
Orlo Gusikowski
3054 Fritsch Locks,
Detroit,
MI
+1 (555) 168 0978
Work Experience
Senior Service Architect
12/2017
-
PRESENT
Chicago, IL
- Position writes and owns the supporting statements of work and is chartered with identifying and mitigating deal risks from opportunity qualification through negotiation
- Engage subject matter experts (SMEs) as required for solution costing/ development
- Knowledge of telecom networking
- Experience in service provided organization is required
- Liaise closely with pricing analysts to ensure operational commitments are translated accurately into cost assumptions
- Provide sales team with technical and service pre-sales support; Prepare and deliver services presentations to current and prospective customers
- Understand market-based price and apply knowledge to optimize NCR price positioning
Service Architect
01/2011
-
07/2017
Phoenix, AZ
- Negotiates directly with customers and contractors
- Ensure that future strategy and technical decisions take into account impacts upon the DLG Service Strategy
- Contribute to delivery of strategy by ensuring the Service Architecture is aligned with corporate strategies, architectures, plans and appetite for risk
- Execute agreed Service Management maturity plans aligned to DLG strategies to develop DLG to be “Service Focussed”
- Develop Service Management policies, standards, processes and guidelines engaging relevant stakeholders internal and external to Live Services
- Support organisational process maturity initiatives
- Work with Service Design teams to optimise and standardise Service Design operations
- Identify and implement opportunities for innovation and continuous improvement in Service Management including the application of emerging industry trends and developments
Pre-sales Service Architect
02/2008
-
08/2010
Phoenix, AZ
- Expert knowledge relating to Service Architecture / design / service management and ITSM toolsets
- Extensive experience in designing, developing and implementing service management processes and procedures
- Significant experience of the IT Project management lifecycle (specifically transition into support phase)
- Experience in scoping, designing, deploying and optimising support and managed service solutions
- Identify develop and implement solutions to gaps to meet the needs of the business
- ITIL Manager or ITIL V3 Expert and ISO/IEC 20000 consultant qualifications
- Assist with departmental metrics to gain an understanding of support and training needs for the company as well as to spot trends in current AMAG’s technology
- Monitor the ‘health’ of ScSA by evaluating key metrics and provide relevant analytic reporting
Education
Virginia International University
2003 - 2007
Engineer's Degree in Computer Science
Professional Skills
- Excellent oral and written communication skills with the ability to influence effectively across multiple mediums
- Excellent oral and written communication skills with the ability to influence effectively across multiple media
- Excellent stakeholder management experience with focus on nurturing & developing strong relationships
- Demonstrably excellent senior management skills and behaviours especially in the areas of leadership
- Excellent verbal and written communication skillsin English and Mandarin
- Creative problem solving and analysis skills with an ability to identify service gaps and develop and implement solutions meeting the needs of the business
- To demonstrate strong leadership and governance across the service community focussing on quality, re-use, cost optimisation and revenue generation
How to write Service Architect Resume
Service Architect role is responsible for leadership, interpersonal, negotiation, english, finance, training, integration, printing, security, contracts.
To write great resume for service architect job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Service Architect Resume
The section contact information is important in your service architect resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Service Architect Resume
The section work experience is an essential part of your service architect resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous service architect responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular service architect position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Service Architect resume experience can include:
- Understand ScSA’s role in accomplishing the company mission. Communicate this in words and actions and ensure support engineers’ work supports the mission
- Excellent communications and interpersonal skills with the ability to communication with technical and non-technical teams and all band levels
- Good verbal and written native and English language skills
- Very good interpersonal, literacy and numeracy skills
- Good ability to build relationships and to communicate effectively at all levels
- Strong experience in Bid management and solution designing
Education on a Service Architect Resume
Make sure to make education a priority on your service architect resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your service architect experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Service Architect Resume
When listing skills on your service architect resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical service architect skills:
- Excellent commercial and customer facing capability in a business focused IT environment. Excellent presentation and personal skills too
- Excellent service management and process improvement skills, proven by ITIL Expert certification or even a Lean Six Sigma Green or Black Belt
- Excellent analytical skills and ability to identify, describe and deliver solutions to problems
- Interpersonal and leadership skills that demonstrate collaboration, facilitation, negotiation, conflict management and influence
- Excellent interpersonal skills to help with communication and negotiation internally and externally
- Good interpersonal, literacy and numeracy skills
List of Typical Experience For a Service Architect Resume
1
Experience For Senior Service Architect Resume
- Define the architecture and accurate set of devices (gateways, communication agents,) in order to retrieve in an efficient and scalable way data coming out from the asset or concentration layers up to the Schneider Electric IoT platform
- Define the scope to be delivered (services, hardware, etc…) and get quotes internally from SE (Filed Service activity, etc…) or third party contractors (electrical contractor). Compile the quote for Business Development manager in building of customer proposals
- Support the Project Manager and Business Development Manager and ensuring the accurate interface between customer (functional needs). Be the high level technical lead interface to be able to discuss with c-level (CTO, Corporate Electrical Engineers, CIO)
- Excellent & solid knowledge of Software, Software Packaging, Client Management (SCCM) technologies in design, implementation and operation
- Strong knowledge and experience of ITIL3 methodology
- Build relationships and to communicate effectively at all levels
2
Experience For Technical Service Architect Partner Ecosystem Itsm Business Unit Resume
- Negotiation skills for their area of expertise
- Previous recent experience of designing Managed Services and working on complex bids/deliveries
- Experience developing service strategy, within the context of dynamic, agile, rapidly evolving environments
- Build a strong vendor relationship to ensure an understanding of the vendor’s products business and services positioning
- A solid understanding of how Service Architecture activities relate to programme/project management and Business Change
- Position the maintenance, support and operate services within Dimension Data’s existing and prospective clients
- An Information & Technology background with relevant experience in a technical and/or consulting environment
- Experience in working with (license) suppliers on a tactical level
- Experience on MPS (Managed Print Services)
3
Experience For Pre-sales Service Architect Resume
- Overall Experience: 5 years
- Design and deliver effective presentations to large audiences
- Experience in stakeholder management up to a Senior Management Level
- Participating in or Leading on team business plan projects bringing suggestions to drive efficiency, cost transformation and innovation in design lifecycle
- Delivering a well-defined set of service design / architecture documents in a timely manner presenting an end to end seamless service
- Developing service models for large and complex programmes, managing performance and coherent service integration across multi-vendor ecosystems
- Delivering service models in line with strategy as defined by the Enterprise Architecture Framework
4
Experience For Cisco / uc Voice Service Architect Resume
- An understanding of System Lifecycle Management including Concept through to Sourcing, Design, Build, Test, Deployment and Disposal Management
- Support customer projects on all connectivity matters including cyber security, analytics (including 3rd party solutions and 3rd party sensors)
- Delivery of customer valued solutions & costing whilst taking into consideration Computacenter standards
- An understanding of a range of architecture approaches, the factors involved in choosing the right approach and when and how they might be tailored
- Agrees service & costing with Internal Service Providers, and is responsible that a total cost of solution is assured and presented to the Financial Architect
- Participate or lead in scope of work determination, services pricing models and analysis of RFP/RFI’s
- Provides specifications according to which the service is defined, managed, tested, and delivered
- Demonstrable success in winning new business
- Articulates necessary changes to service architecture components, processes, organisational structures, and operating models
5
Experience For Technical Product Manager / Service Architect Resume
- Appreciation of V-V and EASE System Engineering processes
- PowerShell programing knowledge
- Appreciation of Agile development methodologies including DSDM & SCRUM, DevOps & continuous methods
- Participate or lead in the analysis, scope of work determination and services pricing models of RFP/RFI’s
- Be the technical warrant of the services capabilities in front of the customer
6
Experience For Service Architect for End User Services to Nnit Resume
- Identify new customer requirements and report them to Software project manager as feature request
- Challenge the project team for new features
- Liaise with DSP (Digital Service Platform) and gateways teams when needed
- Identify areas for asset management value proposition enhancement through broadened services or increased asset coverage
- Define and describe IT services in our service catalogue and create or manage internal and external SLA’s
7
Experience For T&T Service Architect Resume
- Create management reports based on KPI’s and other service or quality metrics
- Experience in leading service management related improvement projects, like the implementation of new processes or service management tooling. A Prince2/IPMA certificate is beneficial
- Willingness to occasionally travel to other Exact offices
- Establish Service Level Agreements (SLAs) and performance measurement criteria’s (KPIs)
- Develop and maintain an up to date knowledge of relevant Oracle Cloud and On Premise products and services within the rapidly evolving Applications Technology and Fusion Middleware technology stack
- Work alongside Partner and other third party organisations
- The SA leads the creation of the customer contract and runs customer negotiations until signature
- Support of a multi UCS Domain and VMware environment
- Evaluate and integrate various technologies to create a coherent infrastructure based on knowledge and working experience of the aforementioned technologie
8
Experience For Field Service Architect Resume
- Assist with support activities when incidents arise in the Windows and VMware infrastructure environments
- Build, configure and troubleshoot Windows Servers 2008, and 2012
- Manage assigned projects and tasks
- Flexibility to work after hours to support project initiatives and patriciate in on call support rotation
- Assist with delivery of infrastructure projects
9
Experience For Windows Service Architect for Platform Services to Nnit Resume
- Contribute to the creation of automated processes and procedures
- Document and communicate all server/system changes
- Coordinate and Project Manage Platform wide changes and Launch readiness activities, such as Beta product implementations, training, documentation updates, and launch approvals
- The Services Architect (SA) is part of the pre-sales team supporting Services Sales Consultants (SSC’s) and the account team to design tailored customer solutions in support of NCR and Multivendor hardware and software combinations for various industries including: finance, retail, hospitality, travel, and others
- Assess the complexity of building, deploying, operating and supporting services
- Ensure service offerings and customer propositions are in-line with service strategies
- Deputise for the Service Strategy and Design Manager as appropriate
- Be a subject matter expert and advocate for best practice in Service Architecture
10
Experience For NAM Digitial Field Services Service Architect & Quotation Leader Resume
- Influence within peers and with senior managers/external stakeholders
- Manage approvals from different stakeholders in the business for example – finance, legal, delivery and operations
- Inspire our customers about how NCR can benefit their business
- Assess and clarify customer requirements
- Maximise the opportunities to utilise the Shared Service Factory and other core propositions
- Develops an innovative and cost efficient end-to-end solution & service design (technical, operational, commercial) for the expertise area
- States requirements to Transition & Transformation
- Work closely with the Solution Manager and/or Sales Specialist
- Analytical and risk aware approach
List of Typical Skills For a Service Architect Resume
1
Skills For Senior Service Architect Resume
- Demonstrable experience in Requirements Definition and Management, calling out options, considerations & priorities which require a business decision
- Experience writing and maintaining Azure C# based services delivering and ensuring quality through use of a Continuous integration life cycle
- Experience modeling business processes using industry standard modeling tools and practices with a focus on Supply Chain capabilities
- Experience interpreting and predicting outcomes of existing business processes and current technology solutions
- Experience of working with and collaborating across Technical and Project work streams to drive results
- This role requires extensive experience developing and implementing technology service strategy in an enterprise scale environment
2
Skills For Technical Service Architect Partner Ecosystem Itsm Business Unit Resume
- Experience of working within Agile delivery, such as using sprints, scrums, retrospectives and backlogs
- Experience across Base/Fixed systems, working to Defence ICT policies, including JSP 604 is highly desirable
- Experience in creating and managing IT budgets
- Very good understanding of the market, competition & market pricing
- Experience of operating in a Dev Ops environment
- Enthusiastic about applying your development talents and experience to create incredible software
- Experience documenting detailed design packages
- Experience working with Central Government, particularly in the Defence or Security and Intelligence sectors
3
Skills For Pre-sales Service Architect Resume
- Experience working in other business sectors such as Local Government; Regulated Industry (Utilities and Transportation) and/or private sector.
- Excellent understanding of business objectives and client’s requirements
- Succeed and thrive in an entrepreneurial environment, not hindered by ambiguity or competing priorities
- Demonstrable experience with creating Service Catalogues, SLA’s and Knowledge Management procedures
- Experience in Printing Industry
- Experience of developing service architectures and designs within a large corporate environment
- Strong team player who is willing to share ideas and coach other people
4
Skills For Cisco / uc Voice Service Architect Resume
- Proven commercial and customer facing capability in a business focused IT environment
- Excellent technology and market understanding of
- An interest in health and fitness or experience in a services industry would be ideal
- Employing strategic thinking
- Developing service strategy and designs, within the context of dynamic, agile, rapidly evolving environments
- Developing service models for large and complex programmes, managing performance and coherent integration across multi-vendor ecosystems
- Leading reviews of as-is services or in-flight projects, and communicating findings of the review back to senior stakeholders
5
Skills For Technical Product Manager / Service Architect Resume
- Working with sales help to qualify new opportunities, managing sales and customer expectations on what we can deliver
- Translating business visions, goals, objectives and high-level requirements into Service Architectures
- Willing to speak up and challenge the norm
- Understanding of the use of Enterprise Architecture frameworks such as ISO42010, TOGAF, Zachman and the ITIL and IT4IT service architecture frameworks
- Supporting sales teams in creating winning and profitable proposals
- Participating in customer meetings to articulate benefits of the IBM solution and to address issues and objections
- Supports Solution Manager in preparing and answering bid materials including writing & presenting the expertise area
- An understanding of the complete service lifecycle including concept through to sourcing, design, build, test, deployment and disposal management
- Service Management tooling including integration with other customers, reporting, portal solution, process orchestration
6
Skills For Service Architect for End User Services to Nnit Resume
- A track-record of delivering and running cloud based services
- To actively create compelling customer facing presentation and bid collateral that can be shared and reused
- To be an active member of external Customer Service Thought Leadership & Knowledge sharing communities to foster continuous learning and influence the market
- The SA is also responsible for assessing the various cost elements of the solution, ensuring it is technically feasible and profitable for NCR
- Ensure the reuse of existing solutions/capabilities before creating new bespoke offerings
- Work closely with bid finance and pricing analysts to create detailed pricing
- Deep understanding of contract documents including master service agreements, statements of work, adoption agreements and service levels
- Comfortable delivering presentations to customers in a meeting or boardroom scenario
- Capable of working under own initiative but can work as a member of a team and taking the lead where necessary
7
Skills For T&T Service Architect Resume
- A pragmatic approach to getting things done
- Articulates necessary changes to service components, processes, organisational structures, and operating models
- Understands and communicates industry developments, and the role and impact of technology in the employing organisation
- Appreciation of Agile development methodologies including SAFe, DSDM & SCRUM, DevOps and continuous methods
- Review customer electrical distribution network (HV, LV, etc) to identify critical assets for condition monitoring
- Identify scada or BMS or Monitoring system in place with the customer
- Take ownership of the corporate IT’s knowledge and asset management processes and tooling
- Flexibility with regards to working hours, as a large part of your stakeholders are in different time zones
- The SA is accountable for obtaining all internal approvals before submission of the proposal to the customer
8
Skills For Field Service Architect Resume
- Identify and implement opportunities to improve associated working practices
- Create operations and bid review presentations to help internal stakeholders make decisions on any complex service elements and on the final pricing
- Maintain informal and formal relationships with key stakeholders across the business to make decision making on new opportunities straightforward
- A ‘can do’ attitude putting the customer first
- Map requirements against our existing capabilities
- Considers services & solutions outside of our existing capabilities
9
Skills For Windows Service Architect for Platform Services to Nnit Resume
- Supports Solution Manager or Sales Specialist in driving innovation & Continuous Improvement in the expertise area
- Very detailed knowledge in the area of expertise applicable (Workplace, Datacentre, Networking & Unified Communications or Cross-functions)
- Support qualification, positioning, bid and other business development activities
- Makes recommendations, and leads in shaping future plans for the program
- Deep knowledge and understanding of Cisco Hardware and Services (SmarNet, PSS)
- Service desk, reporting & management tool design
- Supports the Solution Manager or Sales Specialist in driving innovation and continuous improvement in the Cross Functional Services area
- Familiar with Azure`s PaaS offerings
10
Skills For NAM Digitial Field Services Service Architect & Quotation Leader Resume
- Be able to design and deliver performant service solutions that scale
- Learn quickly and understand new concepts
- Experience working within an agile development environment and lean management mindset. Experience with the Scaled Agile Framework for enterprise (SAFe) is an asset
- Experience developing business applications in areas like Forecast and Replenishment, Inventory Management, Warehouse Management and related Distribution Logistics
- Experience of information systems design and delivery, applying Engineering and/or Service Architecture development methods and tools appropriately
List of Typical Responsibilities For a Service Architect Resume
1
Responsibilities For Senior Service Architect Resume
- Excellent verbal and written communication skills, able to explain complex matters to other technical and non-technical audiences in a compelling manner
- Strong understanding of 7 common technology service KPI’s and proven ability to act on
- Customer facing experience in a Service Design role including presales, Managed Service frameworks, commercial and contract expertise
- Microsoft certified MCSA/MCSE and experience with Azure
- 8 – 10+ years of related experience
- Working experience in Telecom/Enterprise Networking presales support
- Broad aviation experience with particular in depth knowledge of the operational and business risks impacting the industry
- 5 – 8+ years of working experience in ICT presales support
- Strong customer focus and dedication to team work and exceptional standards of delivery
2
Responsibilities For Technical Service Architect Partner Ecosystem Itsm Business Unit Resume
- Consulting Services – Deliver consulting engagements to our customers to investigate and advise them on how to improve the maturity of their Service Operation
- Listening to and understanding our Customers insights
- Combining existing processes, products and solutions
- Working knowledge of the full product development lifecycle from concept to post-launch
- Interacting with Original Equipment Manufacturers (OEM) vendors and other IBM partners
- Participating in opportunity reviews and approvals
- Finding creative ways to address custom requirements
- Knowing the latest market trend – e.g. IoT, Cloud, Big Data, Mobility
- Personal flexibility & willingness to travel
3
Responsibilities For Pre-sales Service Architect Resume
- Manages and assesses the strategies of enterprise architecture, reference architectures and roadmap development
- Facilitates and recommends technical roadmaps to ensure that organizational goals for product, security, reliability, and performance are achieved
- Facilitates the technical strategy definition and involvement in Architecture delivery
- Manages and develops Architecture Governance across the architecture landscape
- Create an innovative culture that thrives on problem solving and ensure key senior engineers are aware of current trends and developments to cascade to wider teams
- Develop business cases for R&D initiatives
4
Responsibilities For Cisco / uc Voice Service Architect Resume
- Provides expert advice to architects and business partners on architectures and options
- Experience with using Cisco CCW and creating BoM (Bill of Materials) for both hardware and services Broad understanding of Networking solutions (Wireless LAN, Unified Communications, Cisco and other Tier 1 OEMs, Remote Monitoring & Management, Maintenance, and Deployments)
- Service management process/procedure definition
- Customer engagement (to agree processes & interfaces)
- Service management / design proposals to customers
- Change Requests for projects which require out of scope deliverables
- Assess and clarify customer requirements and then map these requirements against our existing capabilities. Consider services and solutions outside of existing capabilities when appropriate
- Develops an innovative and cost efficient end-to- end solution & service design (technical, operational, commercial) for the expertise area – Edge Design team
5
Responsibilities For Technical Product Manager / Service Architect Resume
- Maximise the opportunities to utilize the Shared Service Factory and other core propositions
- Supports the Solution Manager and in some cases lead the creation of, and be a key member of the team, delivering presentations and supporting bid material at a senior customer level
- End User Services, Service Desk, Deskside servers, break fix
- Process interfaces between supplier and customer, and adoption of ITIL based services
- Experience as Service Architect or Transition manager combined with working in a Service Delivery Environment in an IT area including some experiences about consultancy and business solution but also professional services environments
6
Responsibilities For Service Architect for End User Services to Nnit Resume
- Understanding customers’ business needs or pain points, translating identified needs into an IT solution and presenting NCR’s value proposition and capabilities to customers
- Native Spanish speaker familiar with telecommunications market in Spain with English as second language
- Other European languages would be highly desirable - French, German, Spanish
- Experience in the web application security field, or experience with advanced network and security solutions (routing/switching, IDS/IPS, Firewall/VPN, Security Event Management, Data Loss Prevention, Web Application Protection)
- Relevant experience of current good practice and processes for Safety, Technical Architecture, System Engineering, and security for systems used in a Military environment
- Relevant System Engineering experience (preferable within the Air Traffic Management Environment or equivalent regulatory/safety environment)
- Relevant experience of high-integrity real-time systems within large scale, multi-disciplined projects and practical experience of systems engineering testing and integration
- Knowledge of Service Management concepts, standards and frameworks including the iTIL model. Innovative in defining solutions and optimising processes and systems
- The ability to communicate in a clear and engaging manner promoting the flow of information needed to be successful, building commitment and enthusiasm
7
Responsibilities For T&T Service Architect Resume
- Track Record in supporting and winning Telecom/OEM related ICT opportunities
- Produce resource models for internal sign off during the bid stage, to ensure that we are building enough resource costs to enable the delivery and support of the ongoing services
- Act as the focal point to define, demonstrate and evangelize ServiceNow’s end-to-end IT Service Lifecycle story with top partners
- Service Catalogue Content & Service Capability Matrix Adherence – Ensure Service Designs leverage off the Services Catalogue and Capability Matrix managed by the Service Delivery Catalogue Manager
- Service Operations – A detailed knowledge of the Operational Delivery Model (People, Platforms, Processes, Technologies, Service Elements) for services available in EU and how Service Designs would impact them, highlighting areas for training and or investment
- Service Optimization – investigate how the current service delivery processes and platforms can be optimized in order to increase quality and client satisfaction or decrease cost of delivery
- Transition Management - partner with the Transition Management and Service Activation teams ensuring that the handover to transition includes a validated Service Design deliverable to allow transition to deliver against a jointly agreed scope
- Experience and demonstrable/professionally endorsed achievements is required with a particular focus on 2 of the following areas: IT Service Design, IT Service Operations, Continual Service Improvement Management; Product Development; Product Management; Business Development
- Fluent Dutch language skills, very good English language skills would be beneficial
8
Responsibilities For Field Service Architect Resume
- Strong consulting analytical, organisational, presentation, and leadership skills
- Successfully negotiate and influence to achieve objectives and comfortable in a facilitation role
- Takes a lead role in the design of IT services
- Translating customer requirements and contractual obligations into a Service Design that describes the scope of services, delivery model, people, processes, SLA’s and OLA’s
- Work closely with Project Management to lead on service elements of delivery to enable the transition the service into live production
9
Responsibilities For Windows Service Architect for Platform Services to Nnit Resume
- Champion service management and associated processes and procedures within DCC
- Coordinating teams of subject matter experts and IBM partners to create technically feasible managed services solutions that are appropriate to customer requirements
- Influence customer decisions at the highest levels
- Developing or managing the development of the following architectural design documents: Project Definition, Architectural Decisions, Viability Assessments, Risk Assessments, Work Breakdown Structures, Service Responsibilities Matrix, Bill of Materials, and applicable sections of Statements of Work
- Excellent Communication skills, verbal and written to Cx level
- Demonstrated strong vendor relationship to ensure an understanding of the vendor’s products business and services positioning
- Strong knowledge of ITIL framework. ITILv3 foundation is a requirement and ITIL Service Design accreditation is an advantage
- Proven ability and desire to drive change. Work on initiative and identify areas of improvement
10
Responsibilities For NAM Digitial Field Services Service Architect & Quotation Leader Resume
- Be comfortable with ambiguity and work to reduce this ambiguity wherever possible within all work output
- Supporting our Sales channels in pre-sales activities including face to face customer engagement and supporting definition of Statements of Requirements. Act as an authority on Managed Services when qualifying opportunities
- Leading on bids from the service perspective and guiding teams of experienced professionals on strategic approach, response content, commercials and profitability
- Accountable for the accurate effort forecasting for service resources for bid, delivery and in-life
- Qualify opportunities to ensure effort is expended within BTs core offerings
- Highly proficient on contracts and commercials including modelling, detailed cost analysis, liaison / negotiation with finance / legal team, delegated signoff to an appropriate level
- A Subject Matter Expert on specific service architecture disciplines/models
Related to Service Architect Resume Samples
Platform Architect Resume Sample
Work Experience
• Deliver advisory services in support of technology enabled business change, i.e. package & third party integrator selection, vendor selection, application studies, solution architecture studies and/or program diagnostics and recovery
• Identify and assess complex problems and create solutions t...
Professional Skills
• Excellent communication skills; strong lis...
• Strong communication skills with previous ...
• Excellent communication & interpersonal sk...
Software Architect Resume Sample
Work Experience
• Work with the project implementation team to assure coding best practices and standards are adhered to
• Ensures solutions are well engineered, operable, maintainable and
• Strong understanding of Microservice architectures
• At least 7years’ experience...
Professional Skills
• Excellent verbal and written communication...
• Outstanding written and verbal communicati...
• Good communications and collaboration skil...
Web Architect Resume Sample
Work Experience
• Ensures the technical quality of project deliverables
• Total IT experience with special focus on architecture, design, and development of Multi-channel eCommerce (B2C and B2B) and J2EE applications
• Hands-on experience with Hybris
• Payment integratio...
Professional Skills
• Strong verbal and written communication sk...
• Enhance personal skills and develop furthe...
• Demonstrated experience in front-end web c...
Senior Cyber Resume Sample
Work Experience
• Demonstration of deep technical understanding of Cyber/Network Security & Privacy, an Commercial and Technology Errors & Omissions, and Media. Utilizing risk expertise and knowledge of industry and insurance market place, reviews clients’ exposures and loss experience and develops solutions for complex clients’ n...
Professional Skills
• Passion for all things information technol...
• Project and case management skills
• Experience of using common security tools ...
Consultant CRM Resume Sample
Work Experience
• Identify the appropriate stakeholders for your area of work, considering the impact of your work and the broader cross-functional dependencies. Manage these relationships to meet stakeholders’ business needs and align expectations. Always strive to improve business partner satisfaction
• Implemente...
Professional Skills
• Strong Influencing skills and communicatio...
• Global team player, effective and reliable...
• Experience managing global CRM teams and w...
Lead SAP Resume Sample
Work Experience
• Application life cycle management for all Tate & Lyle’s application landscape including roadmaps and Software Asset Management where needed
• Comprehensive understanding of SAP’s customizing toolset
• Work independently as well as a part of a global team
•&nbs...
Professional Skills
• Experience in strong background in formal ...
• Business Analyst experience in functional ...
• Min of 6 to 8 years of experience required...