Service Commercial Resume Sample
Anabelle Beatty
865 Bette Ports,
New York,
NY
+1 (555) 835 7117
Work Experience
Commercial Substation Service Manager
08/2016
-
PRESENT
Philadelphia, PA
- Effectively oversees the deposit opening, maintenance and loan closing processes for region’s relationship teams, to ensure compliance with loan approval and credit policy, integrity in documentation (pre- and post-closing, and “watch” credits), exception management, combined with a consistently high level of client satisfaction
- Understanding and adherence to bank’s BSA/AML program. Strong grasp of applicable federal, state and compliance regulations
- Monitoring branch scheduling and ensuring pest tech routes are successfully completed
- Ensuring regulatory compliance and safety standards are met or exceeded
- Responding to customer concerns, including resolving cancellation requests
- Inspecting and evaluating the performance of Pest Technicians
- Monitoring and maintaining inventory levels of pest control products
Commercial Service Technician
03/2009
-
02/2016
San Francisco, CA
- Excellent knowledge of commercial loan documentation with proficiency in loan documentation preparation, closing, and related client servicing
- Reports to Regional Sales Executive with dotted line responsibility to Commercial Sales Leaders to support the overall objectives of the commercial banking sales teams. Actively serves as a member of the regional Commercial Banking leadership team to provide insight regarding risk management and client service issues as needed
- Provides leadership and directs resources to support initiatives, service quality processes and Treasury Services cross-sales
- Effectively oversees the closing processes (for loans and deposits) for region’s relationship teams, to ensure pre-closing compliance with credit approval and credit policy, integrity in documentation (pre- and post-closing), exception management, combined with a consistently high level of client satisfaction
- Responsible for ensuring adequate process controls and risk management efforts. Helps facilitate and resolve risks identied within portfolio as a result of internal/external audits performed
- Accountable for building and maintaining an alliance with Business Partners to identify process gaps, remove barriers and ensure a consistent and efficient experience across the commercial banking segment
- Partners with Commercial Sales Leaders to resolve escalated client service issues. Works closely with Regional Sales Executive and Commercial Sales Leaders to ensure RO is appropriately and fully utilized by team
- Responsible for scheduling-work and repairing products at customer locations
Commercial Junior Field Service Technician
05/2005
-
11/2008
Houston, TX
- Facilitating continual training of local sales and service teams
- Responding to customer concerns, including resolving cancelation requests
- Provides leadership and directs resources to support initiatives, service quality processes and Treasury cross-sales. Serves as the senior manager responsible for client data integrity for the region, including loan, deposit, Treasury, and related products, and usage of various systems and reports
- Effectively oversees the loan closing processes for region’s relationship teams, to ensure pre-closing compliance with loan approval and credit policy, integrity in documentation (pre- and post-closing, and “watch” credits), exception management, combined with a consistently high level of client satisfaction
- Actively serves as a member of the regional Commercial Banking management team, and act as member of the Regional Leadership team
- Leads or participates in service related projects/initiatives as assigned by the Commercial Banking Services Director
- Related job experience with strong understanding of commercial lending concepts
Education
Strayer University - Rockville Campus
2000 - 2005
School's Degree in Accounting
Professional Skills
- Demonstrated effective interpersonal communication skills and verbal communication skills. Direct customer interaction and product demonstration skills
- Excellent organizational skills and ability to set priorities in a fast-paced dynamic environment
- Demonstrate a high level of customer service, strong organizational skills, positive attitude, and an ability to learn quickly
- Strong organizing/systematic skills
- Strong analytical skills to solve complex financial calculations
- Exceptional prioritization and organizational skills to meet tight deadlines
- Strong computer skills (SAP, Word, Excel, PowerPoint and Outlook)
How to write Service Commercial Resume
Service Commercial role is responsible for customer, training, general, mechanical, education, circuits, reporting, mainframe, finance, credit.
To write great resume for service commercial job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Service Commercial Resume
The section contact information is important in your service commercial resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Service Commercial Resume
The section work experience is an essential part of your service commercial resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous service commercial responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular service commercial position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Service Commercial resume experience can include:
- Receive incoming parts orders, verify quantities, store material in proper service truck bin location, assign and adjust bin locations, and ensure that excess inventory is purge
- Strong commercial banking experience and knowledge of documentation required
- Drive a company vehicle safely to customer’s businesses with a valid driver’s license and a good driving record
- Prior experience with electrical/electronic equipment and mechanical aptitude
- Removes barriers and resolves inefficiencies to enhance team effectiveness and improve the client experience
- Communicates effectively with clients, team members, and Product and Support Partners
Education on a Service Commercial Resume
Make sure to make education a priority on your service commercial resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your service commercial experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Service Commercial Resume
When listing skills on your service commercial resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical service commercial skills:
- Have strong people skills and are able to communicate professionally to customers
- Excellent presentation and communication skills both spoken and written in English
- Successfully handle multiple challenges, prioritize responsibilities, and effectively lead a team
- Strong communication and collaboration skills – ability to convince others of course of action
- Outstanding interpersonal and communication skills (both written and verbal); particularly in
- Prior experience working with operational systems such as Hogan and AFS highly desirable
List of Typical Experience For a Service Commercial Resume
1
Experience For Commercial Service Technician Resume
- Handling and registration of customer’s request for information or questionnaires
- Supporting, maintaining, developing and building relationships with our Service Partners
- Responsible for ensuring all solutions internally or externally hosted are maintained to Shire’s required levels of patching and security
- Proficient working with spreadsheets, word processing, and computer-based applications
- An understanding of basic networking principles
- Comfortable making decisions independently and handling emergency situations with a calm
- Bilingual English/Spanish written & speaking required
2
Experience For Commercial Field Service Technician Resume
- Responsible for maintaining IT solution meta data e.g. Application Portfolio Management, Servers Databases etc
- Drive International governance processes including monthly management reviews and change control with IT and business leadership
- Growth in % of recurring business & associated margin
- Performs preventative and routine maintenance, as needed on existing alarm systems
- Manage invoices, dealing with the rejections, conclude any escalated customer issues
- Identify poor performing products to improve quality and drive down returns
- Liaise with Sourcing and Technical Teams in Hong Kong and in the UK and Commercial teams in the UK
3
Experience For Commercial Business Field Service Tech-dev Resume
- Produce reports for internal colleagues as well as monthly quality and returns reporting directly to our suppliers in the Far East and in Europe
- Team player capable of independent working
- CCTV and changing out BNC's and DVR's
- Sharpen our current service setup, ensuring customer satisfaction and business growth through the execution of service infrastructure projects
- Participate in continuous development and maintain existing services & service related procedures within Radiometer as well as our subsidiaries
- Manage across a matrix team from product marketing, operations, finance and product maintenance teams
- Perform System testing and Signal Verification
- Respond to corrective maintenance cases on both commercial and residential solar PV systems and updating online case logs accurately
- Work closely with members of the Operations Engineering Systems Reliability team to r espond to open case directions and provide data where requested
4
Experience For Commercial Service Team Manager Resume
- Ensure the vehicle, tooling, electronics, software, and company property issued are
- Documented inverter manufacturer training
- Work in extreme environments, e.g. hot sun, below-freezing, etc
- Lead System Commissioning teams on Commercial/Gov’t/Utility PV and Storage jobs
- Maintain certifications with inverter vendors, OEMs and relevant governing agencies
- Schedule working hours for service personnel
- Establishes, maintains and coordinates a high level of quality and timely service and monitoring go-backs to customers for maximum retention
- Crawling under structures or in attics
5
Experience For Commercial Substation Service Manager Resume
- Act a as a general knowledge/history repository of client information, capable of retrieving client loan information as needed
- Professional training to ensure your success
- Maintain the confidentiality, security and safekeeping of information as required by the Bank in adherence with BMO Policy and First Principles
- The ability to develop and maintain a working knowledge of bank operations necessary to complete assigned responsibilities in a fully satisfactory manner
- Full benefits package including health, vision, dental insurance
- Consistently present a professional image, both in personal appearance and condition of company equipment
- Understand and fill out service-related documents and paperwork
- Adapt to a variety of environments, customer-needs, and instructions
6
Experience For Commercial Specialty Service Manager Resume
- Troubleshooting and repair skills in mechanical and electrical systems. Many of our technicians have backgrounds in automotive mechanic, heavy equipment mechanic, forklift technician, or as a field service technician working on mobile and electrical equipment
- Define or follow standard Shire methodology and ensure consistency across the Commercial organization with a focus on compliance with Shire change methodology and service readiness
- Management of prioritization in coordination with the business teams (both US and International)
- Drive governance processes including monthly management reviews and change control with IT and business leadership
- Develop an understanding of the Global Commercial organization and provide recommendations on where synergies can be achieved
- Lead and facilitate a cadence of meetings by geography or business unit to align vendors and internal teams to business outcomes
- Support quality initiatives in order to delivery high quality work and reduce the cost of poor quality
7
Experience For Commercial Banking Service Associate Resume
- Collaboration & liaison across Shires Corporate IT operations and support teams and broader IT team
- Maintain awareness of all applicable Shire, International and local compliance requirements and how they impact / relate to corporate solutions
- Escalation Management for critical incidents for both the internal and external partners and the IS and Business teams
- Maintain relationships with Commercial Operations business leadership as well as brand teams
- Support quality initiatives in order to deliver high quality work and reduce the cost of poor quality
- Maintain relationships with ICE business leadership as well as country ICE teams (BIM / BIAs)
- Assist with and maintain calendar for all Boardroom bookings for Commercial team and other teams
- Assist with all Courier requests and Courier deliveries for multiple teams on the floor & Mezzanine level
- Provide Administrative support to the Commercial Services Officers, Cash Management Analysts & Commercial Account Managers
8
Experience For Regional Commercial Service Coordinator Resume
- Have the ability and responsibility to make recommendations to Manager about possible ways to improve department
- In-depth knowledge of Microsoft Office specifically Word and Excel
- To be commercially aware of the contract’s financial performance and requirements and inform /escalate cost overruns, requests out of scope and transition to new contracts
- Act as counterpart to customer’s responsible manager
- Monitor Commercial Service Bankers’ performance and provide formal and informal performance feedback
- Supported by Africa Commercial Manager & WEA Service business development Manager
- Works closely with Service OTR manager of the area
- Growth in %, by segment, unit and Installed Base penetration
- Budget achievement in orders & CCM
9
Experience For IT Business Partner Commercial Service Resume
- Pipeline Increase to reach 3 times annual Order intake budget
- Development of key development action plan
- Manage delivery of services for the organization’s various business applications (Corporate Systems, Underwriting and Claims) for one or more business segments to ensure adherence to statements of work, established processes and performance requirements
- Comply with Protection One’s vehicle policy
- Knowledge of Basic CCTV Systems, NVRs, DVRs, etc
- Complete all forms accurately such as the NFPA 72, and customer paperwork as required
10
Experience For Commercial Service Analyst Resume
- Installs appropriate devices; dismantles and reconstructs equipment as required by customer or ADT. Works safely and responsibly to avoid injuries, damage to property, loss of unused materials and cleans up installation debris
- Identify brands to benchmark products against
- Manage and correct any products that are set up on our mainframe systems and that all parties have the relevant information
- Self-starter with initiative, drive and tenacity
- A clear communicator at all levels
- Commercial sensitivity, understands the impact of the role in terms of effects on customer service, un-forecasted costs, profits and reputation of the business
List of Typical Skills For a Service Commercial Resume
1
Skills For Commercial Service Technician Resume
- Demonstrated experience with Microsoft Word, Excel, and Outlook
- Experience with different methods of loan calculations and prior use of financial calculators
- Complying with DOT regulations including driver's license for class of truck operated
- Having 1-2 years of related experience is very helpful, but not required
- 3-5 +years of alarm experience installing, programming and troubleshooting fire alarms, burglar alarms, CCTV-analog systems, CCTV-IP systems
2
Skills For Commercial Field Service Technician Resume
- Experience in a related field; i.e. a Technician working in the field supporting video, voice or data products
- Experience working with low voltage cabling
- 3) Experience working in commercial spaces and residential homes and providing quality customer service
- Experience servicing/installing fire alarm systems in commercial sites
- Experience installing or servicing
- Attend and demonstrate outstanding performance at multiple inverter training schools
- Experience with servicing commercial string inverters and central PV inverters (> 100kw)
- Experience diagnosing, troubleshooting fire alarm systems and burglar alarm systems
3
Skills For Commercial Business Field Service Tech-dev Resume
- Good understanding of our products
- Experience conducting inspections of fire alarm systems and burglar alarm systems
- Experience installing burglar, Access Control, and CCTV devices
- Experience with low voltage wiring and circuits
- Experience with fire alarm, access control, security intrusion, sound, communications systems or related electronic building systems
- Become a trusted advisor of the business, where the business seeks out input and advise prior to making systems or project decisions
4
Skills For Commercial Service Team Manager Resume
- Manage the Product Testing Kitchen appliances, run trials, quality assessments, out of box experiences, Instruction Book operations
- Good working knowledge of MS Office, Business Objects and internal systems
- Experience troubleshooting fire alarm systems
- Experience programming Bosch, Fire Lite, Firecom, or Edwards panels
- Prioritize conflicting work requests and escalations
- Experience with low voltage wiring and installation
5
Skills For Commercial Substation Service Manager Resume
- Valid drivers license with proof of insurability and safe driving record (drivers only) required
- This skilled position involves the programming of fire alarm, security, and access control system panels
- Service Technician- experience with Burglar Alarms, Fire Alarms and Access Control/CCTV
- Experience with Burglar Alarms, Fire Alarms and Access Control/CCTV
- Experience with amortization tables
6
Skills For Commercial Specialty Service Manager Resume
- BE ENTHUSIASTIC, HAVE A GOOD WORK ETHIC, FLEXIBILITY, ORGANIZATION AND TEAMWORK
- Makes a direct and identifiable contribution to the success and effectiveness of the team
- Experience service/install/repair/maintenance on security alarms and CCTV systems
- Four years of customer service and/or U.S. Bank, or other bank, operations experience
- BA/BS in business related field and/or equivalent Commercial experience
- Experience of Project Management
- Experience from an international and big or medium sized company with many stakeholders
- Experience CCTV and IT and IP networks
7
Skills For Commercial Banking Service Associate Resume
- Reports Strong line to CSD & Dotted line to WEA Service leader
- Experience of Project Management
- Develop and maintain an effective cost control system
- Wearing proper PPE, using cages, and following all other safety policies and procedures
- Working knowledge of corporate banking procedures
- Changing codes, enable downloading
- Supporting the ongoing development and improvement of the team
- Dismounting and mounting any type of tire on drop center, semi-drop center and multi-piece rims to service customer's needs as deemed safe by company policy
- Cleaning and maintaining service equipment
8
Skills For Regional Commercial Service Coordinator Resume
- Determining repairable tire conditions and making such repairs
- Removing tires for retreading or repair as needed
- Exercising proper maintenance of assigned Service Vehicle including appearance as on-board service equipment
- Following all driving rules
- Understanding of Dixons Carphone returns and repair process
- Willing to work flexible hours (no 9-5 mentality)
- Understanding of the NEC codes that relate to solar PV installations
- Outgoing and proactive with “Yes, I can” attitude
9
Skills For IT Business Partner Commercial Service Resume
- Maintaining relationships within the Shire Commercial IT team and broader Corporate IT teams
- Managing the New Product set up across Domestic Appliance category
- Working safely and in accordance with company and industry standard safety requirements
- Inflating of tires to prescribed PSI per load requirements
- Performing roadside service calls on a continuous basis
- Complying with OSHA regulations and safety requirements
- Willing to follow all safety procedures and work in a safe manner
10
Skills For Commercial Service Analyst Resume
- Willing to do residential, commercial and service work
- Proficient working with spreadsheets, word processing, and computer-based applications (e.g. time tracking, case management, etc.)
- Properly executing required billing documents (accurate and legible) then submitting to management
- Is proactive and takes initiative in providing support and coordinating activities
- Maintains security by following procedures; issuing floor passes to all visitors and all employee pass changes with Bentall
- Supported by all unit resources (Tendering, Engineering ..) as needed
- Match mounting, match mating dual assemblies, and radial runout as necessary
- Proficiency in installing all types of grid-tied inverters and able to work with various ground and roof mount racking systems
List of Typical Responsibilities For a Service Commercial Resume
1
Responsibilities For Commercial Service Technician Resume
- Develops and maintains an effective high volume work force through recruiting, hiring, training, motivating and coaching techniques
- Computer knowledge: networking, programming IP cameras and alarm systems, card access systems, CCTV systems experience required
- Completion of applicable My Learning Center training courses
- 1-3 Week Paid Training
- Provide written analysis of repairs done to returned equipment to include repair actions and parts requiring replacement
2
Responsibilities For Commercial Field Service Technician Resume
- Commercial fire and security installation/troubleshooting
- Completion of required Line of Business Training
- TO BE DETERMINED – Based on opening and geographic region
- Our own software that helps with surveillance and remote access to our devices
- Improve Radiometer service offerings and the efficiency in local service organizations (Implement standard work and best practice to optimize and provide transparency into Planning, Policies, Objectives, Documentation and Processes of service orgs)
- Build productive relationships and network with global product specialist, product managers and service leaders
- Work safely and in accordance with Tesla and industry standard safety requirements
3
Responsibilities For Commercial Business Field Service Tech-dev Resume
- Perform required preventive maintenance activities on commercial inverters to maintain
- Respond to corrective maintenance cases on both commercial and residential solar PV
- Acknowledge, implement, and enforce all Protection One Policies and Procedures
- Comply with Protection One's vehicle policy
- Perform New System Installations, Upgrades and Additions
- Perform required preventive maintenance activities on commercial inverters to maintain warranty coverage
- Respond to customers’ concerns with the performance or functionality of their system
- Test, analyze, and repair problems in photovoltaic inverters and monitoring (DAS) systems, as well as other components of PV facilities (racking, combiners, switchgear, trackers, etc.)
4
Responsibilities For Commercial Service Team Manager Resume
- Perform complex electrical testing and troubleshooting tasks (Voc/Imp, IV curve tracing, ground faults, etc.)
- Use, maintain, and secure test devices and tools used to adjust, calibrate, and repair equipment, including clamp-on meters, IV Curve tracer, thermal scanners, Power Quality Analyzer, etc
- Work closely with members of the Operations, Engineering, and Systems Diagnostics teams to respond to open case directions and provide data where requested
- Support the ongoing development and improvement of the SolarCity Field Service team
- Interpret As-Built electrical drawings in relationship to PV installations (rooftop, ground mount, and carports)
5
Responsibilities For Commercial Substation Service Manager Resume
- Respond to corrective maintenance cases on both commercial and residential PV systems, includes troubleshooting, testing, repairing activities and updating online case logs accurately
- Order parts and equipment through Tesla Supply Chain
- Write service reports where required to comply with deliverables in commercial O&M contracts
- Ensure that vehicle, tools, electronics, IT equipment, and other company property issued are accounted for and taken care of
- Some experience (or at least exposure) with wireless communication and TCP/IP communication protocol (utilized by SolarCity proprietary Data Acquisition System)
6
Responsibilities For Commercial Specialty Service Manager Resume
- Supervision of service personnel
- Coordinate and schedule all service
- Provide Store Manager with service call statistics, number of service calls, service person dispatched, amount of time spent on job and service provided
- Order repair materials, wheels and other related products
- Solicit service and product sales via direct contact with customers
- Maintain Hazardous Materials Book required by OSHA
- Tracks and records daily/monthly/quarterly commercial service activity to include individual service technicians' efforts and results
- Serves as the primary contact for the district service work force to provide input and feedback related to Corporate Operations
7
Responsibilities For Commercial Banking Service Associate Resume
- Assists high volume and small business sales force by developing low service costs and suggesting proper and varied applications of systems to service customers
- Conducts meetings monthly. Communicates current service tech policies and procedures, techniques, demonstration of equipment, new products and services, sales promotions and area advertising
- Progressive management experience high volume, high impact operation
- Key interactions with General Manager, Regional Operations Manager and sales organization
- Commercial order processing including activities In the area of order creation, delivery and shipment and follow-up incl. coordination and handling return orders
- Manage an on-time-and-in-full delivery to the customer, undisturbed order processing by removing order blocks: pricing, credit, allocation, availability blocks
- Able to cope with high level of change and pressure
- Have positive mindset and supportive attitude
- Strong written and verbal communication skills, with an ability to deal effectively, tactfully and knowledgeably with customers and non-customers in handling complaints, problems and general inquiries
8
Responsibilities For Regional Commercial Service Coordinator Resume
- Lotus Notes and Microsoft Office experience helpful
- Proactive, showing initiative and ambition
- Typically works in an office environment
- International and Domestic travel up to 30%
- Pass background check and drug test
9
Responsibilities For IT Business Partner Commercial Service Resume
- Applicable state and local licenses where required
- Complete within 12 months of being in the position, certifications related to product being installed, e.g. NICET II, Microsoft, IP Network, ProWatch and or CASI certified
- Electrical and electronic equipment experience with demonstrated mechanical aptitude
- Panel experience Vista, Honeywell, DMP, Firelite, Silent Knight, Brivo or Hikvision Systems
- Panel experience with Vista, Honeywell, DMP, Firelite, Silent Knight, Brivo or Hikvision Systems
10
Responsibilities For Commercial Service Analyst Resume
- Experience with Access Control, CCTV, IP cameras, Fire Alarms
- Competitive pay with many positions incentivized
- Some Roles eligible to receive equity in the company
- Make sound transactional decisions is accordance with policies and directives
- Familiarity with bank operations and systems, particularly Loan Operations and Letter of Credit operations
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