Service Coordinator Resume Sample
Kenyatta Mann
7837 Loren Way,
Detroit,
MI
+1 (555) 391 9173
Work Experience
Senior Service Coordinator
08/2017
-
PRESENT
Houston, TX
- Other Product Operations business units re operational and customer service issues, projects, change implementation or system recoveries
- Other PO business units re operational and customer service issues to complete work as required
- Meets with clients in their homes, work-sites, physician’s or hospital to provide management of services
- Valid (state) driver’s license
- Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun!
- Trains and/or refers to an agency provider for training Self-Direct HCBS PA 2 providers; Assures the competency of each provider using the'Ohana Skills Check List
- Drive customer satisfaction by proactive handling of service queries and quotes
Service Coordinator
05/2014
-
02/2017
Los Angeles, CA
- Contacts repair services for all office equipment when necessary or requested by team member
- Sets up and cleans up refreshments and snacks, as appropriate for conference room meetings
- Ensures compliance level of management audit is maintained and prepares all files and records in preparation for the audit annually
- Assists engineering staff in preparation of annual Operations Audit
- Assists team members with budget preparation for the property as requested by Manager
- Setup conference room facilities per Tenant’s direction. This includes but is not limited to: confirming the equipment is operating properly, moving and arranging tables, stocking the beverages and paper products, etc
- Collaborate with the communication director to develop student digests, print, and web resources to promote programs and support advising
- Contribute to development of marketing materials and strategies, assist in planning and developing programming activities, outreach functions
- Lead the Haas Center’s campus outreach and promotion efforts in collaboration with the other Cardinal Service Coordinators and other Haas staff and students
Assistant Service Coordinator
03/2010
-
04/2014
San Francisco, CA
- Drive efficiency of Field Service Engineers by efficient work preparation and planning
- Familiarity with accounting systems and Office Applications/Reporting is a requirement
- Ensures performance of IS Tower Services by monitoring
- Ensuring conference rooms are neat and presentable at all times
- Assisting with meeting set-up, food orders, and clean-up
- Sort and distribute Incoming and Outgoing mail for all functions in the Office of the Bursar
- Support the administrative assistant with special events, projects and general office management tasks
- Provides direct administrative support to Managers, Chief Engineer and Engineers
Education
Strayer University - Henrico Campus
2005 - 2010
Bachelor's Degree in Business
Professional Skills
- Strong knowledge of state and federal rules governing insurance and annuity sales, primarily replacement and suitability rules and in particular New York’s Reg. 60
- Customer service skills - communication skills, strong interpersonal and problem solving skills
- Typing Skills (30wpm) and 10-key experience and previous data entry skills and/or telephone work experience
- Strong communication skills, including very strong telephone skills
- Possessing strong written and verbal communication skills with the ability to communicate effectively at all levels
- Demonstrates strong communication and presentation skills (listening, writing and speaking)
- Strong organisational skills with the ability to prioritise demanding workloads thus ensuring all deadlines are met
How to write Service Coordinator Resume
Service Coordinator role is responsible for customer, computer, microsoft, interpersonal, organizational, excel, applications, basic, advanced, word.
To write great resume for service coordinator job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Service Coordinator Resume
The section contact information is important in your service coordinator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Service Coordinator Resume
The section work experience is an essential part of your service coordinator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous service coordinator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular service coordinator position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Service Coordinator resume experience can include:
- Excellent interpersonal communication and relationship skills. Strong customer service skills
- Good organizational skills, attention to detail and excellent communication skills are required
- Demonstrate effective time management skills by planning and prioritizing work appropriately
- Expresses strong customer service orientation or related dispatching and scheduling experience through excellent written and verbal/phone communication skills
- Excellent language/communication skills, verbal as well as listening skills
- Good human relation skills and a demonstrated ability to manage multiple priorities while maintaining a positive work environment
Education on a Service Coordinator Resume
Make sure to make education a priority on your service coordinator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your service coordinator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Service Coordinator Resume
When listing skills on your service coordinator resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical service coordinator skills:
- Have solid computer skills, a strong knowledge of safe work practices and superior communication skills
- Strong interpersonal and customer service skills (both verbal and written) with the ability to deal effectively with both internal and external
- Strong interpersonal and customer service skills (both verbal and written) with the ability to deal effectively with both internal and external clients
- Possess strong written and verbal communication skills with the ability to communicate effectively at all levels
- Excellent organizational skills and ability to effectively multi task
- Strong analytical and decision making skills with the ability to prioritize workload
List of Typical Experience For a Service Coordinator Resume
1
Experience For Field Service Coordinator Resume
- Excellent oral and written communication skills. Good problem solving and/or application of judgment in dealing with customers both internal and external
- Excellent organizational skills with a strong focus on attention to detail
- Strong attention to detail, proven organizational skills
- Prioritize effectively and re-prioritize as necessary
- Excellent customer and interpersonal skills, well organized, able to multi-task, able to work with multiple groups internally and externally, strong work ethic
- Describe the impact, plans effectively and ability to control timelines effectively
- Good computer skills, including working knowledge of spreadsheets and Order Entry system
- Possess strong computer operating and/or troubleshooting skills
- Strong computer skills including using MS Office
2
Experience For Senior Service Coordinator Resume
- Two years related experience required Prior experience working in community settings required
- Strong problem solving skills, attention to detail and ability to multi-task
- Work effectively in a fast-paced shifting-priority environment
- Strong leadership, instructing and project management skills
- Significant experience in a fast-paced environment, juggling multiple tasks effectively
- Excellent analytical skills needed for trend analysis and adhoc reporting
- Conflict resolution skills (excellent)
- Communication skills - spoken and written (excellent)
3
Experience For Technical Service Coordinator Resume
- Negotiation and interpersonal skills (excellent)
- Strong order entry, order management and administrative skills
- Strong interpersonal skills are required to achieve cooperation, negotiate and reach agreement with customers, suppliers, and internal employees
- Critical thinker with good problem solving skills
- Good PC Skills with knowledge of all MS Office software, Replicon, SharePoint and JDE
- Possess strong communications skills, both oral and written
4
Experience For Tenant Service Coordinator Resume
- Handle detail-oriented work with good problem-solving skills
- Excellent interpersonal and writing skills to communicate service solutions
- Strong computer skills, knowledge of Microsoft Office products (Word, Excel, PowerPoint, Outlook)
- Excellent communication & Interpersonal skills is essential for this role
- Excellent customer service skills; ability to handle difficult situations with tact and diplomacy
- Excellent computer skills in all MS Office products
- Possess strong, current computer skills in Microsoft Outlook, Word, Excel and PowerPoint
- Demonstrated communication skills
5
Experience For Account Service Coordinator Resume
- Good communication skills and ability to work well with a range of different people from all levels of the business
- Have strong organizational skills and be able to multi-task
- Excellent Interpersonal, literacy and numeracy skills and ability to build relationships at all levels
- Strong Microsoft Office skills in Excel, Word, Powerpoint
- + Excellent spoken and written language skills – Fluent in English and Italian
- Strong computer skills such as word, excel, email etc
6
Experience For Guest Service Coordinator Resume
- Good communications skills in German and French
- Outstanding people/customer service skills
- Superior communication skills (listening, speaking, writing)
- Good administrative experience, attention to detail , ensures accuracy of data, provides data for reporting and processing of information
- Technical Skills (Telephone and Order Booking systems preferable)
- Apply problem solving skills to drive continuous improvement for our customers, shareholders and associates
- Prior experience in with computers and with creating CAD drawings, required
- Schedule technicians on planned and unplanned jobs, being mindful of their base location and skills set
- Highly developed customer service skills, including conflict resolution
7
Experience For Regional Service Coordinator Resume
- Employ multi-tasking skills when multiple deliverables are due
- Execute maximum productivity by aligning schedules to skills appropriately to the needs of the contract
- Have advanced skills with Microsoft Office 365 programs including but not limited to Word , PowerPoint , Visio, and Excel
- Are a professional with exceptional communication and writing skills
- Prior planning and coordination experience desired
- Proficient keyboarding skills with the ability to type at least 40+ WPM
- PC skills to include, Excel, Word for detailed reporting
- Prior experience working in community settings required
8
Experience For Project & Service Coordinator Resume
- Verify all terms and conditions are obtained, are acceptable and validate where required escalating Business for Self applications for income validation
- Construction project management experience, including hands-on work (can be concurrent with Superintendent experience)
- Coordinates effectively with Milgard external and internal customers regarding product and business issues
- Positively contribute to the team environment by taking initiative to learn and improve upon skillsets
- Work as effectively as a member of a Team or alone
- Deal effectively with cross-functional departments
- Analytical skills to make decisions where procedures and processes are not
- Two years general office or administrative experience or customer service experience
- The ability to interface effectively at all levels internally, and with the Customer
9
Experience For Administrative Service Coordinator Resume
- 4 Exercises sound judgement and decision-making skills on behalf of patient, self, and peers
- 6 Communicates effectively with staff, peers, physicians, and other departments
- Three (3) years JBT service experience or equivalent service industry experience
- Complete assessment, including TABE and skills inventory, develop a service plan with the participant and transfer to appropriate HRA approved program
- Work independent, highly motivated, detail minded, effective communication and interpersonal skill
10
Experience For Lead Service Coordinator Resume
- Effective oral and written communication skill in English, Cantonese and Mandarin
- Demonstrates flexibility and creativity in order to achieve maximum effectiveness and optimal outcomes for members and their families
- Proficient computer skills (Windows, MS Word, MS Excel)
- Communicative and good ability to cooperate with others
- Work effectively with coordination of member services with Synergy members, Personal Clinicians, and clients as necessary
- Out-of-this-world customer service skills
List of Typical Skills For a Service Coordinator Resume
1
Skills For Field Service Coordinator Resume
- Excellent verbal communication skills are required in order to effectively promote program services and coordinate services with participants
- Strong organizational skills to be able to handle a routine workload and multiple tasks while maintaining excellent customer service
- If your resume doesn't show all your skills then all your skills can't be considered for the position
- Fully effective organizational and interpersonal skills needed to set priorities and manage time to promptly provide support to the account service process
- Solid computer skills, with good knowledge of Microsoft Office programs, e.g. Outlook, Word, PowerPoint etc
- Possess excellent organizational skills with a strong attention to detail
- Strong initiative skills with the ability to prioritize workload
- Demonstrate good interpersonal and communication skills; ability to interface with tenants and clients at all levels
- Having strong organisational and interpersonal skills
2
Skills For Senior Service Coordinator Resume
- Having well developed time management & prioritisation skills
- Two years of experience in a medical office setting, with full scope of reception, electronic scheduling, filing, and multi-line phone skills
- Problem solving skills, resourceful and effective decision making
- Used to prioritising effectively and adapting to business needs
- Skills or experience using Microsoft Office applications including Outlook, Word and Excel
- Demonstrate your communication and relationship-building skills cross-functionally across DCM BioServices while acting as a customer advocate
- Demonstrate your communication and relationship-building skills cross-functionally across while acting as a customer advocate
- Leadership abilities to facilitate meetings, resolve conflicts and demonstrate listening skills
- Experience in turbocharger service or diesel engine experience or rotating machinery industry experience
3
Skills For Technical Service Coordinator Resume
- Experience with planning and organizational skills
- Experience:Three to six months related experience and/or training; or equivalent combination of education and experience
- Strong presentation, negotiation, and customer service skills
- Good written and oral communication skills with the ability to give various types of presentations and motivate others to perform
- Strong computer skills with knowledge of the Microsoft Office suite. Ability to edit Microsoft Office applications in the field from a mobile phone or tablet
4
Skills For Tenant Service Coordinator Resume
- Strong communication skills in the work place (email, phone)
- Strong business communication skills and ability to promote professional image
- Strong organizational skills with the ability to work in a fast pace environment
- Strong research and assessment skills
- Strong computer skills, especially in Microsoft Word, Excel and Outlook
5
Skills For Account Service Coordinator Resume
- Possess effective critical thinking and decision-making skills
- Self-starter, effective organizational and time management skills
- Competency with MS Office required; excellent data entry skills required
- Proven ability to work effectively with Customers, Partners, Contractor and Vendors
- Strong Communication Skills (Phone, Verbal and Written)
- Excellent customer service and time management skills needed
6
Skills For Guest Service Coordinator Resume
- Multi-task, strong organizational skills, initiative to complete tasks with little or no direction, self motivated
- Strong written and verbal communication skills, fully conversant with the Microsoft Office Suite
- Strong time management skills and ability to resolve and manage conflicts
- Excellent interpersonal and written communication skills and ability to interface with customer and all levels within organizational structure
- Excellent communication skills and great customer focus is essential
- Strong oral and written communication skills in English and French
- Excellent interpersonal relations and communication skills
7
Skills For Regional Service Coordinator Resume
- Excellent customer service skills and ability to work with customers and workers in a professional and friendly manner
- Good Computer skills – MS office, esp. MS Excel
- Proven organizational skills, with high attention to detail
- Demonstrates teamwork and negotiation skills
- Proven Supervisory experience in a service environment - previous experience with an OEM and Liebherr Crawler Cranes highly advantageous
8
Skills For Project & Service Coordinator Resume
- Excellent PC skills with digital literacy
- Utilizes effective customer service and communication skills with all customers / co-workers in a timely, concise, clear and positive manner
- Excellent phone, verbal and written communication skills
- Proven Supervisory experience in a service environment - previous experience with an OEM and Liebherr Maritime Cranes highly advantageous
- Effectively collaborate with support teams determine appropriate priority, impact and description of incident
- Customer service skills that demonstrate the company’s Service Excellence
- Having a high level of customer service skills both face to face & over the phone
- Willing to learn new skills and assume new responsibilities
- Typing skills (at least 45 wpm preferable)
9
Skills For Administrative Service Coordinator Resume
- Related experience and/or training. 2+ years’ experience in Purchasing
- Basic clerical skills (typing, word processing, spreadsheet maintenance), required
- Great Communication skills, (Writing and speaking)
- Responsible for effectively selling and marketing the different services provided by our “brick and mortar” Service Center
- Prior experience working in the power generation industry or industrial environment
- Exceptional problem-solving skills and the ability to multi-task
10
Skills For Lead Service Coordinator Resume
- Communicate effectively, both verbally and in writing with all stakeholders
- Work quickly and effectively on a specific set of tasks related to onboarding new accounts
- A good understanding of the BMO and BFC legal entity structure would be helpful, as would experience with LIQ, GLM, IBUK and FC
- Manage high volumes of work and conflicting priorities and decide/determine business priorities
- Confident and outgoing with great written and oral communication skills
- Prior experience with billing desired
List of Typical Responsibilities For a Service Coordinator Resume
1
Responsibilities For Field Service Coordinator Resume
- Good problem solving, judgement, analytical and decision making skills
- Assisting, if required with correcting invalid incident Priority
- Outstanding customer service skills are essential
- Organized and systematic with troubleshooting and problem assessment skills. Systems oriented and highly motivated with a positive attitude
- Troubleshoot technology and problem solve quickly and effectively
2
Responsibilities For Senior Service Coordinator Resume
- Proven record of good internal and external customer service
- Build relationship to effectively communicate and work with customer/internal teams/stakeholders
- Reassigning work as needed to manage customer’s expectations making judgements based on current workloads and priorities
- Previous serving experience is required including supervisory
- Ideally previous experience working in the wind industry or at least a basic understanding of the wind industry
- Follow through, detail oriented, self-motivated, dependable, good logical thinking, and willing to learn
3
Responsibilities For Technical Service Coordinator Resume
- Experience working in a leadership role in guest services, special events or live entertainment is recommended
- Acts as a resource to provide information or determine the most effective way of meeting the needs of management, staff, clients or customers
- Experience in creating metric, dash boards, and reports
- Experience in creating non-technical procedures
- Extensive experience working on Crawler, Mobile and Maritime Cranes
- Vendor relations and sourcing experience
- Assists with training of less experienced technicians
- Deliver a premier dispenser installation experience for end users across key market verticals (Health Care, Office Buildings Manufacturing and Food Service)
- Assist other analysts by sharing information and experience to achieve maximum professional growth and development
4
Responsibilities For Tenant Service Coordinator Resume
- Experience in customer service and dispatching
- A solid foundation of operating systems knowledge
- Field incoming requests to the Service Desk via various submission processes to ensure courteous, timely and effective resolution of end user issues
- Working experience preferably in Customer Service industry
- Relevant IT experience within IT Management, Problem- and Change Management
5
Responsibilities For Account Service Coordinator Resume
- Business experience : 0 - 1 year
- SM experience: not required
- Experienced in Service Management and ITIL processes
- Monitor the effectiveness of PPM programs, installation and workovers and associated procedures and recommend improvements where necessary
- Ensures all service requests and dispatches are organized, well documented, coordinated, and prioritized accordingly
- Cooperate with and act as backup for other coordinators
- Experience in Upper Completions
6
Responsibilities For Guest Service Coordinator Resume
- Prioritise and co-ordinate own and others work schedules to ensure that business and customer needs are met and deadlines are adhered to
- Experience in cross functional team coordination or project coordination
- Follow documented internal procedures to repair Stryker MedSurg equipment in a timely, efficient and cost effective manner
- At least five years’ mechanical, electronic and hydraulic related experience in an oilfield equipment environment
- Valid driver’s license. Physically fit and able
- Electrical technician qualification preferable with service experience in the automation and/or electrical motors
- Cooperate with and act as backup (in case required) for Project Coordinators
- Provides effective communication and documentation for subscribers and their families, health care professionals, referral sources and emergency alert Center
- Validate and bill completed ETR’s submitted by service engineers/dealers in a timely manner to ensure maximum revenue and recoveries
7
Responsibilities For Regional Service Coordinator Resume
- Liaisoning with Planning, Purchasing and Scheduling to establish lead times and ship dates
- Correcting or rejecting Purchase Orders as necessary, reprocessing corrected orders as required
- Sending out manufacture repairs, coordinating, and billing
- Liaising with the engineers and customers to arrange visits and ensure they have everything required including all health and safety documentation
- Communicating with and providing exceptional Customer Service to internal & external customers via phone & e-mail
- Supporting sales team in new instrument sales, coordinating installation & upgrade process
- Tracking and assessing return of monthly updates to highlight internal SLA compliance
- Interacting and communicating with all Handymen on a regular basis (weekly if possible)
- Upholding Kohler Hospitality Standards while assisting Manager/Supervisor with Restaurant Tasks
8
Responsibilities For Project & Service Coordinator Resume
- Training and integration of new associates in the dining outlet
- Providing support to assigned markets with regards to answering general enquiries related to R&D development processes / procedures and standards
- Preparing and issuing sales quotations to customers for field service jobs both onshore and offshore
- Raising purchase orders for travel, accommodation, visas and training
- Sourcing and ordering offshore and office personnel PPE
- Coordinating and or assisting in time sensitive shipments
- Scheduling of training for service technicians and LBP’s on new products or technology
9
Responsibilities For Administrative Service Coordinator Resume
- Bring focus to quality & consistency of data inside Service Max (Service Management Tool)
- Maintaining overview of monthly service revenue generation
- Providing support to colleagues as required
- Maintaining records in sufficient detail to enable an accurate account of contract history
- Monitoring and update of Master Contracts Database with engineer’s monthly updates
- Scheduling appointments with security escorts or third party service providers as required
- Establishing a rapport with internal personnel, peers, clients and others in a position to help meet the Company’s needs
- Building strategies by customer, basin, service line and total Production Solutions
10
Responsibilities For Lead Service Coordinator Resume
- Reporting of all RMA’s and all calls received into service department
- Scheduling of Field Service Technician (FST) and ensure schedules are accurate and up to date
- Being responsible for any large reservations, special requests, and special menus
- Scheduling personnel on phone support to ensure customer’s questions and issues are handled quickly
- Utilizing customer specified EDI systems for demand and order management
- Quoting price and delivery information to the customer, in the form of a formal quotation
- Coordinating of service engineers work plan and assignment
- Creating quotes for parts that have been requested from the engineer’s reports
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