Services Solution Architect Resume Sample
Nadia Bogisich
638 Wolf Fords,
Phoenix,
AZ
+1 (555) 987 7570
Work Experience
Senior Ip Networks & Services Solution Architect
08/2017
-
PRESENT
Los Angeles, CA
- Developing a comprehensive in-depth understanding of GE Capital International's market and liquidity risk profile, the related control framework, and link this knowledge to the GE Capital global risks profile, controls, policies and procedures
- Work with Head of Risk Management Audit (Capital International) to ensure attendance and value added inputs to ALCO meetings
- Undertake continuous risk monitoring across Capital International for market and liquidity risk, utilizing this knowledge to lead the risk assessment process for these areas
- Work with Head of Risk Management Audit (Capital International), Global Treasury Audit Director, and local audit teams to build a comprehensive risk based audit plan to address market and liquidity risk, including appropriate coverage to meet local and global regulatory expectations
- Work with Global Treasury Audit Director and team to build, roll-out and maintain standard audit programs (as appropriate) for local audit team to execute in order to ensure consistent coverage of market and liquidity risks
- Work with Senior Audit Manager – Capital Planning (Capital International) to ensure linkage of local regulatory required audits impacting market and liquidity risks (eg ICAAP, ILAA) to drive consistency in approach
- Oversee and execute all market and liquidity risk related audits throughout GE Capital International to drive high quality and timely audits, and ensure both local and global regulatory expectations are addressed
- Experience in a technical capacity in either Infrastructure, Development, Desktop, or Systems Management
- Technical solution scoping experience in a consulting environment, including time supporting sales and managing technical staff and implementations
Services Solution Architect
07/2014
-
04/2017
Detroit, MI
- Experience in a multi-dimensional organisation
- Travel up in the region
- Develop technical expertise through a full understanding of the application and infrastructure architecture of Maintenance Manager, our pillar service execution platform supporting GE Transportation service agreements
- Serve as a technical expert on Maintenance Manager product including code, integration and data flows
- Develop process expertise through a full understanding of the services business processes supporting GE Transportation service agreements
- Coordinate with commercial leaders, product owners, business leaders, and IT teams to identify and design solutions to meet customer needs
- Coordinate with product owners, business / UX analysts, application architects, infrastructure architects, and development leaders to identify a, to translate detailed specifications into scalable and supportable technology solutions
Managed Services Solution Architect
02/2009
-
06/2014
Boston, MA
- Provide technical architecture leadership (application, data, middleware, network, hardware / system software) in the selection, design, development, deployment, and production support of software solutions supporting Field Services team
- Represent GE as a lead architect in meetings with partners and customers
- Assist sales organizations with documenting and presenting solutions for tenders
- Maintain relationships across IM areas (such as infrastructure and operations) to effectively execute designs and implementations
- Provide guidance to project teams and third party vendors during the systems development lifecycle (SDLC) to ensure optimal outcomes for defined solutions
- Coordinate with internal service teams to ensure designed solutions are serviceable in a cost effective way while meeting SLAs
- Managed and develop proposals for SAP PS AD&E services for MH&AS clients
- Build broad and deep relationships within SAP and key ecosystem partners
Education
William Jessup University
2005 - 2009
Bachelor's Degree in Business
Professional Skills
- Create the design, development, deployment, and technical quality of small to medium IT-based solutions (typically within one technology or specialty area)
- Strong prioritization skills, sensitivity of deadlines and polished presentation skills
- Excellent writing, editing, communications, listening, organizational, and decision-making skills
- Strong desktop computing skills – Powerpoint, Visio and Excel
- Has Professional Services consulting and business consulting experience, including conflict management and hands on delivery experience of technical projects
- Deadline-oriented with effective planning, analytical and problem-solving skills
- Proven Solution architecture experience handling complex E2E technical solution delivery process including requirement analysis, integration and test processes
How to write Services Solution Architect Resume
Services Solution Architect role is responsible for software, design, integration, compensation, training, database, security, telecommunications, java, architecture.
To write great resume for services solution architect job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Services Solution Architect Resume
The section contact information is important in your services solution architect resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Services Solution Architect Resume
The section work experience is an essential part of your services solution architect resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous services solution architect responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular services solution architect position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Services Solution Architect resume experience can include:
- Identify programs and opportunities to work with SAP and its ecosystem partners to expand revenue growth of Managed SAP and SAP Professional Services within MH&AS
- Work collaboratively with Offering Management, Marketing, Sales, Client Management, and Client Operations teams that work in and around SAP services opportunities
- Customer facing experience and sales meeting experience an advantage
- Good knowledge of production processes in discrete manufacturing industries producing complex products, preferably Automotive or Aerospace&Defence industries
- Has a broad understanding and delivery experience with Software Defined Networking and complementary cloud technologies
- Strong Architectural background spanning plan, design, and implementation phases using industry best practice
Education on a Services Solution Architect Resume
Make sure to make education a priority on your services solution architect resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your services solution architect experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Services Solution Architect Resume
When listing skills on your services solution architect resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical services solution architect skills:
- Good negotiation, time management, communication, decision-making, human relations and organization skills
- Demonstrable evidence of experience working in a technology focused company
- Effectively drive large complex customers to make important decisions
- Demonstrated strong facilitation, collaboration and leadership abilities
- Project management and organizational skills to lead end to end solution development
- Has a strong technical background and competence across various technologies, including SDN, Automation, Routing, Switching and Security
List of Typical Experience For a Services Solution Architect Resume
1
Experience For Professional Services Solution Architect Resume
- Strong communication skills, ability to lead technical discussions and manage internal and external integration projects
- Strong technical engineering background, preferably SW Engineer, with extensive experience in system integration
- Payment systems experience significant advantage
- Core R&D experience an advantage
- Experienced with both enterprise and small customer’s systems
- Product oriented, highly analytical and methodological with strong analysis capabilities: from market level macro processes, to micro detailed designs
- Work with Services Marketing, PS Practice Architects, and Channel Partner management to drive and support the development and launch of new service offerings
- Manage solution requirements definition and implementation while leading internal and external product and R&D teams
- Manage and develop proposals for business development opportunities
2
Experience For Managed Services Solution Architect Resume
- Lead and execute partner relationship and business development projects as assigned
- Support the development of content for communications and presentations to support ecosystem development needs
- Connect activities with SAP ecosystem to other IBM services initiatives where applicable and practical
- Work to Accenture’s standards in solution design and confirm that those standards are appropriate to each client situation
- Act as a Single Point of Contact (SPOC) for the collation and overall design of the solution bid response for a customer opportunity as the Solutioning Lead. Actively drive effort estimates from other contributors, either within the team or from other subject matter experts in relevant lines of service and delivery units within SAP
3
Experience For Field Solution Architect Managed Services Resume
- Identification, scoping and mapping of PDS and RDS services in your areas of solution expertise to customer requirements. Engage with the PSC and other delivery SME’s for further support in mapping these services where knowledge does not exist within the local team
- Proactively identify opportunities for the cross selling of services including CDP, Education, Premium Engagement (PE) services and SAP Managed Services (SMS), and engage relevant SSEM’s as appropriate
- Assessment of project data at project completion and through comparison to proposal data determine lessons learned and refinement to be included in future solution proposal (closed loop for continuous improvement). Completion of internal project reference material for uses in future proposals
- Experience in a technical capacity in either Infrastructure, Development, Desktop, or Systems Management
- Use and grow your SAP contact network to aid the execution of role responsibilities and outcomes
- Work closely and seamlessly with the CDW Aggregation, Integration & Managed Services (AIM) Specialists.
4
Experience For Solution Architect Professional Services Resume
- Full benefits, competitive compensation packages
- Familiarity with and ability to improve Siemens Healthineers’ sales processes and project management milestone structure
- Work with Account teams to enable customer consumption of standard PS offers
- Collaborate with Customers, Sales/SEs, SBMs (Service Business Manager), and PS BDMs to understand the unique customer use cases and desired outcomes to enable proper positioning of standard PS offers
- Provide integration of multiple PS offers into solutions for customers
- Collaborate with the customer on alignment / inclusion of Juniper solutions into Customer’s Enterprise Architecture
- In collaboration with PS BDMs and PMO, properly scope prospective customer engagements, including development of Level of Effort (LOE) estimates, Statements of Work, Concept Proposals, resource requirements, and proposed project timelines
- Participate in development of PS Practice offer roadmaps to ensure alignment with customer and market
5
Experience For Infrastructure & Application Services Solution Architect Resume
- Engage with Services Marketing and Global Practice Leaders to drive development of appropriate collateral, customer references and success stories that promote the value of Juniper Networks and Professional Services
- Engage with the technical community through industry events, web forums, and publications to share knowledge and evangelize Juniper’s PS services and capabilities
- Lead technical solution delivery including requirements analysis, E2E solution architecture and design, integration and test processes (planning and execution)
- Establish, maintain and perform as the regional focal point for Verifone EEMEA Solutions knowledge base, educating second and third level support, product and sales while actively supporting pre and post-sale processes
- Highly independent and initiative personality
6
Experience For Amazon Web Services Solution Architect Resume
- Collaborate with Customers (technical staff), Sales/SEs, SBMs (Service Business Manager), and PS BDMs to understand Customer requirements and desired outcomes to enable the development and positioning of standard and/or customised PS offers
- In collaboration with PS BDMs and PMO, properly scope prospective customer engagements, including development of Level of Effort (LOE) estimates, Statements of Work, Concept Proposals, service Descriptions, resource requirements, and project timelines
- Knowledge of scoping, sizing & defining statements of work (SOW’s)
- Work with Services Marketing, PS Practices and Channel Partner management to drive the development and launch of new service offerings
- Participate in customer meetings to explain the details of the services proposed, and the value of these services to the customer’s business
- Participate in the development of PS Service roadmaps to the services offered align with customer and market needs
7
Experience For Solution Architect, Business Services Resume
- Engage with Services Marketing and Global Practice Leaders to drive the development of appropriate collateral, customer references and success stories that promote the value of Juniper Networks and Professional Services
- Excel and enjoy presenting - showcase high energy, enthusiasm and positivity
- Coordinate and oversee and deliver functional implementation activities for internal and partner consultants, developers, and customer points of contact (POC) on enterprise projects
- Liaise with the Technical Architect for the overall solution
- Identify market trends in technology and business services for Managed Services solutions and work with our business units and technical leadership to incorporate innovations into CSRA’s capabilities
- Work with business development teams and industry and Alliance partners to tailor our offerings and win strategies for specific client opportunities
- Serve as a trusted advisor for our clients around how to successfully make the move to Managed Services and maximize its value
8
Experience For Field Services Solution Architect Resume
- Work in collaboration with Capture and solution teams to generate RFI and RFP responses
- Shape procurements through engagements with clients and at Industry and Government forums
- Knows how to generate Managed Services business cases and TCO analysis
- Mentor, train, and lead fellow team members and peers through Managed Services design and implementation decisions to achieve balance between strategic design and tactical needs
- Proven sales and/or pre-sales experience
9
Experience For Solution Architect for Trade Services Resume
- Extensive experience of software/service solutions delivered on a hosted and managed basis including IMS, AMS and BPaaS
- Experience of service level frameworks
- Strong industry expertise
- Creating solution proposals, pricing, presentations, and other customer communications
- Identifying likely problem areas that require attention and addressing those areas
10
Experience For Services Solution Architect MCC DBS Resume
- Combating competitive threats in accounts and educating the customer on HPE’s key values and benefits
- Anticipating potential challenges for the proposed project plan and bringing those to the customer’s attention with a resolution
- Facilitating smooth transition from sales to implementation by orienting the appropriate teams to the solution design
- Engaging with peers and partners on technical matters and helping educate others on HPE’s key value and benefits
- Serving as the technical expert and valued partner with HPE Federal sales team members
- Assessing Federal customer business needs to tailor the right solution with the right HPE services to help the customer succeed
List of Typical Skills For a Services Solution Architect Resume
1
Skills For Professional Services Solution Architect Resume
- Demonstrate excellent verbal and written skills and possess ability to create associated documentation and maintain tracking of opportunities/ follow up
- Sound business acumen is required along with effective decision making, contract negotiation and partner management skills
- Client engagement – establishing strong relationships with client stakeholders; planning, coordinating and facilitating engagement sessions
- Excellent team player and team builder being able to empower people and maintain team's performance and make right decisions even under high level of pressure
- Organised approach – manage and adapt priorities according to client and internal requirements
- Professional Services consulting experience
- Has experience of large scale solutions projects delivery to Service Provider and/or Enterprise customers
- Experience with various architectures (Web, Enterprise, Cloud, Integration) and methodologies
2
Skills For Managed Services Solution Architect Resume
- Preferably good knowledge of Siemens SIMATIC IT Production Suite and/or SIMATIC IT UAF
- Good knowledge of sales principles and proposal development
- Fifteen or more years of business solutions experience
- Some technical experience with Windows, Linux, VMware, SQL Server/Oracle, other middleware technologies
- Practical experience of public/private cloud technologies
- Reading/interpreting HTML and Java Script
- Building a cloud consulting practice to grow the quality and quantity of the company’s business focused on enterprise Cloud architecture
- Delivering Business Process Management software solutions with demonstrable value generation
3
Skills For Field Solution Architect Managed Services Resume
- Navigating both Unix and Windows environments
- Maintaining knowledge of key competitor’s product, solutions and future direction
- Willing to travel occasionally (no more than 10%)
- As a technical Solutions Architect in a consulting environment, including time supporting sales and managing technical staff and implementations
- Leads development of complex and/or large scale solutions, identifying and leveraging SMEs and the broader team to complete deliverables as necessary
- Mentor junior consultants on customer projects to assist with achieving training and development goals
- Relevant competency in MOM projects. During working career has acted as implementer, process analyst, team leader, technical leader of MOM projects
- Able to bridge the business imperatives and supporting technical solutions that enable the business
- Various web-development technologies including HTML, CSS Selectors, SOAP and REST web services
4
Skills For Solution Architect Professional Services Resume
- Ensures best practice methods are used for scoping and delivery of new technology and solutions
- Creates informal networks involving coordination among groups and individuals
- Natural attitudes for team working, with the capability to assume team leadership
- 2) PaaS: Platforms (Application Development, Application Design, SDLC, Java, UI, Spring, IDE’s, SOA)
- Attention to detail – track record of authoring high quality documentation
- Expert-level (JNCIE, CCIE) networking certifications are desired as appropriate
- Expert-level (JNCIP/E, CCIE) networking certifications are desired as appropriate
- Provide input to the services sales strategy for each opportunity, acting as part of the overall bid team
- Attend key partner events and training sessions to keep abreast of trends/ new products
5
Skills For Infrastructure & Application Services Solution Architect Resume
- Provide business use cases supporting product QA of new releases and short- and long-term objectives of ServiceMax product roadmap
- Review and provide input to PS training materials and presentations
- Understands HP's architecture methodology. (HPGM for ITSA)
- Has strong technical background and competences on relevant technologies, with particular focus on Routing and Switching technogies and, at least, familiarity with Software Defined Networking
- Strong Architectural background including plan, design, and implement phases and best practices
- Articulate business issues/concerns with people from a variety of technical, solution, industry, executive, and cultural backgrounds
6
Skills For Amazon Web Services Solution Architect Resume
- Identify risks and raise for discussion as appropriate both internally and with the customer
- SQL and ability to develop efficient and complex queries
- Advocates the use of Professional Services and helps define the Professional Services proposition
- Provides state-of-the-art innovative and multifunctional techniques for solution implementation propositions
- Exercises independent judgment in methods, techniques, and evaluation criteria to secure successful Services sales outcomes
- Mentors junior consultants to assist with their personal professional development
- Familiarity with some of the last generation IT technology, such as C#, Angular JS, JavaScript base, Jquery, Entity FW, LINQ, Odata, WEB
- Usually requires 3 to 5 years of bid management and Response Development
7
Skills For Solution Architect, Business Services Resume
- ITIL certifications are required or able to be obtained -- Foundations, CSI, and Design are required. Transition is desired
- Attention to detail, organization and quality focus
- Assist the sales organization by assisting with the development and selection of optimal services solutions to meet ongoing client needs that are in line with industry best practice and standards
- Display a service consulting aptitude, focusing on the business, service and sales aspects
- Or more of contract management, Business Development, Professional Services, Project Management and/or IT Services operations experience. Preference given to direct experience in IT Services associated with PCs and Servers
8
Skills For Field Services Solution Architect Resume
- Strong sense of personal accountability and customer ownership
- Proficiency in PowerPoint, Excel & salesforce.com
- Participate as a key member of the client facing sales team, representing the solution in RFP responses, formal presentations and interactive client workshops. Work with third party advisors (where applicable) and build relationships with key sponsors in the client’s organisation
- Results driven attitude in a fast paced environment
- Exceptional business judgment and analytical and problem solving skills, including the ability to define technology, process and business process improvement roadmaps and develop business cases and total-cost-of-ownership of solutions
- Experience working with or knowledge of Managed Services solutions (with deep knowledge / experience in at least ONE of the areas below) and related capabilities such as
- Experience and working knowledge of ITSM / CRM and BPM workflow applications such as ServiceNow, Salesforce or Pega systems
- Working knowledge of telecommunications and workforce management technologies such as IVR, ACD and related WFM technologies such as Verint and InContact
- Functional knowledge of network monitoring tools such as Splunk and SolarWinds
9
Skills For Solution Architect for Trade Services Resume
- Knowledge of Organizational Change Management components and its impact on an organizations’ transformation to Managed Service
- Knowledge of security standards such as FedRAMP & FISMA
- Willingness to travel occasionally to client site 10% of time
- ITIL v3 Foundation or higher desirable
- Excellent communicator – ability to discuss technical and commercial solutions to internal and external parties and adapt depending on the technical or business focus of the discussion
- Self-starter but team mindset - work autonomously and as part of a global team
- Bid Process - Leading or participating in Scope of Work determination, Services Pricing, and analysis of RFPs or RFIs, including bid/no bid reviews. Working with Client Managers to gather and translate requirements. Supporting Client managers in negotiation of contracts and SLA’s
10
Skills For Services Solution Architect MCC DBS Resume
- Service Catalogue – developing and customising services solutions to meet client needs, and delivery and commercial standards
- Sales – Supporting Client Managers and Sales team in opportunity identification and scoping, deal strategy, and requirement qualification. Consulting with Clients. Developing Go to Market collateral, and more. Ensuring contract retention and conversion
- Transition Management – support development of transition-in plans, coordinate due diligence investigations, ensuring understanding of requirements
- Vendor engagement – working with Vendor Management teams, build strong vendor relationships ensuring understanding of vendor products and services, identifying new vendors as required
- Represent company as primary contact for Services proposal
- Supports sales executive and sales support colleagues with cross-Services/custom opportunities
- Fosters relationships and develops trust with customers from C-Level to end users
- Business related qualifications and product certifications on specific solutions that make up the consultant’s solutions areas
- Regular business travel (20%-30%) is a job requirement
List of Typical Responsibilities For a Services Solution Architect Resume
1
Responsibilities For Professional Services Solution Architect Resume
- Linking the Federal business need to the proposed IT solution
- Competent in best practice principals of risk, information security and compliance
- Knowledge of the financial services marketplace
- AWS Certification (Professional)
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