Software Business Analyst Resume Sample

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Elza Wilkinson
247 Aiden Heights,  Los Angeles,  CA
+1 (555) 780 9452

Work Experience


Senior Software Test & Business Analyst
07/2015 - PRESENT
Phoenix, AZ
  • Playing a Business Analyst or a Product Owner role
  • Working closing with Product Managers, provide detailed feature and capability requirements for the members of an agile development team or teams
  • Facilitate and/or attend ad-hoc requirements gathering/clarification for complex projects with multiple technical stakeholders
  • Define acceptance criteria for feature stories and work with peers to establish and implement best practices for acceptance criteria
  • Respond to questions from a range of cross-functional roles
  • Assist the development team in sprint completion by ensuring stories/bugs are in the correct status, facilitate unblocking of any blocked tickets, ensure/facilitate partner team collaboration on feature/epic completion
  • Work with Product Management to perform periodic testing throughout the development process and conduct user acceptance testing (UAT) of completed stories
  • Document final functionality of new/updated features when epics and features are completed
  • Become the point of contact for partners teams with questions about specific areas of ILP, such as adaptive learning, course content customization, learning management system integrations, etc
Software Business Analyst
08/2009 - 02/2015
Philadelphia, PA
  • Impact to company’s financial success, growth and reputation
  • Manage and groom a backlog of requirements specific to a product / project
  • To recognise opportunities for improvement to the client’s current business processes or functionality of the solution
  • Develop an in-depth business understanding of Total Objects’ solution offerings
  • To jointly contribute towards the improvement of operational processes / efficiencies to support delivery of Total Objects’ products and services offerings
  • Proven experience in functional analysis and design in the domain of business process modeling
  • Understand internet and transaction security themes
  • The ability to understand the “big picture” and pay attention to detail
  • Good social contacts, team player
Junior Software Developer / Business Analyst
05/2007 - 07/2009
Detroit, MI
  • Experience in working with government customers
  • Conduct meeting minutes from design meetings, demonstations to stakeholders, Monthly status meeting
  • Conduct delivery demonstrations to stakeholders & review stakeholder testing issues, coordinate corrections with development team
  • Provide guidance and coordinate for development activities and analyzes user needs to determine functional requirements with SME support
  • Manage all documentation for tasks (i.e. design, user guides, technical)
  • Strong knowledge of secure code design principles and practices
  • Strong project management skills, operating as part of a team organizing, planning and executing large-scale projects while leveraging on-site and/or off-shore resources from vision through implementation

Education


Arkansas Tech University
2002 - 2006
Bachelor's Degree in Computer Science

Professional Skills


  • Strong Software Engineering skills including exposure to BI development, data visualization and databases
  • Possesses strong critical-thinking skills, with an instinct for identifying patterns, trends and anomalies in data
  • Excellent verbal communication skills and expertise in creating technical documentation
  • Strong attention to detail and results oriented with advanced multi-tasking skills
  • Excellent written documentation and verbal communication skills with the ability to present technical and non-technical information to any audience
  • Demonstrate a working knowledge of Rally with an eye to educating others on how to use this important tool effectively
  • Experience in delivering a good user experience in UI delivery

How to write Software Business Analyst Resume

Software Business Analyst role is responsible for design, government, mainframe, credit, training, database, refining, security, architecture, analysis.
To write great resume for software business analyst job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Software Business Analyst Resume

The section contact information is important in your software business analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Software Business Analyst Resume

The section work experience is an essential part of your software business analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous software business analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular software business analyst position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Software Business Analyst resume experience can include:

  • Evidence of strong team work and communication skills
  • Good understanding and experience of Distributed systems design considerations
  • Good understanding and experience with Micro services based architecture
  • Provides leadership skills within team
  • Validate completed functionality meets matches requirements and that the user experience is sound
  • Strong process oriented knowledge and experience

Education on a Software Business Analyst Resume

Make sure to make education a priority on your software business analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your software business analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Software Business Analyst Resume

When listing skills on your software business analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical software business analyst skills:

  • Proven teamwork and people skills; excellent interpersonal, written and oral communication skills
  • Customer focus with strong technical background; well-developed analytical skills; excellent product design skills
  • Evidence of effective problem – solving skills
  • Strong technical background and demonstrable business analysis skillset
  • Experience tracking software interfaces and validating the upstream and downstream touchpoints
  • Prior experience working with Software and QA Engineer teams to design and delivery software solutions is required

List of Typical Experience For a Software Business Analyst Resume

1

Experience For Business Analyst / Software Engineer Resume

  • Strong understanding of business needs and communicate clearly across the organization if the project or product is on or off track in meeting those needs
  • Strong computer science fundamentals including knowledge of design patterns such as MVC
  • Previous experience developing software to solve business problems
  • Experience developing in an object oriented language, particularly UI development
  • Experience designing robust user friendly UI
2

Experience For Lean Software Business Analyst Resume

  • Reviews and validates test plan approaches for proper functionality coverage
  • Experience with relational database design, analysis and implementation
  • Experience with web technologies: HTML5, JQuery, SOAP and REST Web Services, etc
  • Lead the research and specification of effective user interfaces for 3M software and system development projects
  • Business analyst experience in web-based software development environments
  • Extensive experience in use case documentation and user-story documentation
  • Looks for an opportunity to improve testing process
  • Coordinate outsourcing software projects with external partners, based on 3M specifications/documentation
3

Experience For Software Engineer / Business Analyst Resume

  • Prepare and execute software testing plans to ensure quality and accuracy. Assure that designs meet business requirements
  • Participate in the testing process through test plan development, test review and analysis
  • A pro-active ‘can-do’ attitude
  • Potential to grow as team leader
  • Serves as consultant to internal business groups on process improvement projects designed to improve their business results
  • Partners with business stakeholders to identify, refine, and document detailed business needs
  • Frequently interfaces with business lines, including management, and/or internal resources to ensure quality, timeliness, and testing of all project/release work
  • Works with technology and application development teams to design or select solutions that appropriately meet the business needs for large projects
4

Experience For Software Product Business Analyst Resume

  • Work closely with product development teams and end users to identify the appropriate product scope and overall user experience, then create comprehensive specifications to allow for effective software development
  • Create and deliver presentations on findings
  • Document potential intellectual property
  • Establish and/or assist in the clear definition of the customer’s requirements including the modelling of business processes (before and after improvements)
  • Successfully design, implement and test the solution to meet the customer’s requirements
5

Experience For Business Analyst Software Products Resume

  • Partner with the Product Manager, Sr. Business Analyst and project stakeholders to understand and critically evaluate requirements and translate the business needs into user stories that can be understood by the software engineers and quality assurance engineers
  • Conduct comprehensive requirement gathering sessions: JAD sessions, one-on-one and group interviews for the development of both business, functional and system requirement documents
  • Write detailed User Stories and Epics and prioritize the product backlog into Sprints to align with the product vision and priorities, leveraging a Kan Ban board via tool like Jira
  • Write detailed acceptance criteria for each user story
  • Manage change flow and traceability of requirements documents
  • Support story review sessions and Sprint Reviews of software produced to ensure the requirements were interpreted correctly
6

Experience For Business Analyst, Software Documentation Resume

  • Develop project target landmarks and completion dates and adhere to an agreed upon schedule
  • Communicate complex topics with simple, straight forward language
  • Collaborative, positive attitude and ability to thrive in a dynamic, fluid environment is crucial
  • Serves as a liaison between the external / internal MLS and Realtor stakeholders and the application development organization in order to define business solutions and collaborate with development to define the technical solutions to meet user and business needs
  • Develop and maintain project plan and schedule, including resource planning to meet objectives and communicate to management changes and/or delays
  • Lead the development and review (from content to final draft) of user guides, training classes, and other end user documentation for applications and processes
  • Researches business strategies and provide recommendations on best practices and changes in technology for MLS and Realtor solutions
  • Educates internal / external clients and the information technology organization on enhanced functionality and provides support as needed
7

Experience For Senior Software Product Business Analyst Resume

  • Confirm, document and understand the purpose and intent of each requirement
  • Collaborate with other teams to verify that proposed requirements integrate across the application
  • Contribute to Requirements Analysis Fit Gap deliverables
  • Understand the Accenture Delivery Methodology ADM and how it relates to the Requirements
  • Implementation of standardized processes and increasingly automated self-service BI solutions for metrics and KPIs across the Ireland Organization and, when applicable, Global organizations
  • Compilation of portfolio health and analytics for use in Quarterly and Monthly reviews (e.g. Scorecard, Portfolio and Operational reviews, Quarterly Strategic Reviews)
  • Provides high-level technical consulting support on projects
  • Identifies requirements and implements business solutions in a multifunctional project, assesses and communicates issues of technology impact on the business
  • Ensures security and secure code are in all projects
8

Experience For Senior Software Test & Business Analyst Resume

  • Evaluates application software packages
  • Builds comprehensive documentation for all business processes
  • Anticipates and creates business options to support IT operations
  • Participates with other IT members, customers and other stakeholders in new product reviews, tests and pilots
  • Leads, collects and analyzes business requirements for large, multifunctional projects
  • Prepares high level design that uses secure design principles
9

Experience For Senior Software Business Analyst Resume

  • Take ownership over project and program deliverables under the supervision of a clinical operations IT solutions leader
  • Interact with enterprise teams around the world to drive / create innovative solutions
  • Work closely Software and QA Engineers to deliver the best products for our customers
  • Build and manage the product development backlogs
  • Translate business requirements into functional requirements and technical specifications for development of new computer software applications or for enhancements to existing systems
  • Consult with users to identify current business processes and to clarify application objectives
  • Lead creation of software designs that satisfy product requirements as outlined in the product specification and resolves design problems
  • Lead collection and analysis of possible project engagements, documenting project scope (objectives, deliverables, critical success factors, assumptions, global and regional considerations, and resource requirements), prioritization, cost/benefit, potential risks, and feasibility
10

Experience For Junior Software Developer / Business Analyst Resume

  • Liaise between internal and external software development / implementation teams and business users
  • Lead design and development and implementation of user interfaces to fulfill user requirements for software application to be intuitive, user friendly, highly functional and professional
  • Lead the preparation of documentation and presentations, chairs meetings, and deliver presentations
  • Skillfully applies influence, negotiates, and mediates discussions needed to make progress towards achieving business goals and objectives. Leads tradeoffs discussions and conflict resolution activities
  • Research problem reports and resolve issues or send analysis to software development or more senior analysts for resolution

List of Typical Skills For a Software Business Analyst Resume

1

Skills For Business Analyst / Software Engineer Resume

  • Demonstrates strong instincts in where to deliver the highest value for the most efficient investment of time
  • Proven experience as a Technical Product Owner, Software Analyst, Software Design Analyst, Business Analyst, Systems Analyst or similar
  • Experience designing, building and delivering software as a service
  • Experience in writing user stories and requirements and leading teams to implement them
  • Experience in documenting software product functional specifications using agile principles
  • Experience in managing and grooming a backlog of requirements specific to a product/project
  • Demonstrated knowledge of current and available scrum tracking tools such as Rally, Jira and other supporting tools
  • Experience in managing and grooming a backlog of requirements specific to a product / project
  • Experience leading requirements gathering and design activities for major software development efforts
2

Skills For Lean Software Business Analyst Resume

  • Experience facilitating JAD sessions for requirements gathering
  • Experience in healthcare or related field, working for a hospital, reference lab, research organization, or related vendor companies
  • Experience doing Cost / Benefit Analysis, project estimates, and other business essential research and documentation
  • Good understanding of public cloud AWS and Azure
  • Experience working in a highly agile environment
  • Experience working within a development team on a daily basis
  • Experience in delivering highly available services
3

Skills For Software Engineer / Business Analyst Resume

  • Experience providing input for application process flow to software testers
  • Experience with structured design, development and implementation of new and established computing architectures
  • Experience specializing in SOFTWARE PRODUCT MANAGEMENT
  • Experience working in the HEALTHCARE INSURANCE OR BENEFIT ADMINISTRATION fields
  • Experience working in an agile environment continuously delivering valuable enhancements to existing or new reports
  • Build effective business relationships with customers, peers and business partners
  • Experience with software and medical device product development
  • Demonstrated ability to use office automation to include
  • Experience of Agile methodology in a software environment
4

Skills For Software Product Business Analyst Resume

  • Experience with Test Driven Development and Agile Methodologies
  • Experience with agile software development tools (Backlog Management, Test Management, etc.)
  • Financial industry experience and functional knowledge of Listed/FX/OTC/FICC asset class
  • Extensive experience with Microsoft Office Products (Word, Excel, PowerPoint, Microsoft Visio) and Screen Capture / Mockup Programs (e.g. Snagit)
  • Knowledge of project management techniques is required (cross-functional experience is highly desirable)
  • Work with a wide variety of stakeholders to elicit the requirements and demonstrate the solutions
5

Skills For Business Analyst Software Products Resume

  • Collaborate with Product Managers to determine the scope and priority of the capabilities to be delivered
  • Prioritize and manage time and tasks yourself
  • Strong knowledge of application lifecycle management software such as Jira or Team Foundation Server (TFS)
  • Provide local support for the adoption of enterprise standards and tools for effective governance and portfolio management
  • Own the features and user experience improvements that increase software engagement and grow revenue
  • Define use cases and prioritize development in an Agile product development environment
  • Reviewing, analyzing, and evaluating business processes, systems and user needs
  • Performing and participating in the analysis, process flow and implementation of application interfaces and touchpoints
  • Analyzing and interpreting data to identify software process flows
6

Skills For Business Analyst, Software Documentation Resume

  • Mapping software Interfaces to functions
  • Communicating analysis and interpretation to appropriate audience
  • Understanding and demonstration of
  • Providing data analysis to support, compile and report key information
  • Keep informed about how the solution is performing and be proactive in driving improvements and fixes
7

Skills For Senior Software Product Business Analyst Resume

  • Pushes creative thinking beyond the boundaries of existing industry practices and client mindset
  • Expertise in banking domain specifically around DDA’s, TD, IRA, branch operations, interest accruals, capitalization, fee charging etc
  • Participates in testing, training, and implementation of applications
  • Responsible for assisting the business line with requirements and working with the application development team to create a functional architecture
  • Participates in developing and maintaining detailed knowledge of the business's current technology and infrastructure from a functional perspective
8

Skills For Senior Software Test & Business Analyst Resume

  • Designs applications according to established IT standards including the Client Methodology
  • Translate and implement Engineering product structure and configuration rules into the software using basic nested if-then logic
  • Creative, abstract thinker capable of thinking outside the box to develop solutions
  • Interested in working on a small team where each member learns from the others
  • Able to assess and process business needs quickly, think logically and analytically in a problem solving environment
  • Expert level understanding of how to elicit and elaborate requirements and translate these into Features and User Stories with clear acceptance criteria
9

Skills For Senior Software Business Analyst Resume

  • Drive innovation conversation topics through supported research and R&D Enterprise understanding
  • Provides guidance concerning business implications of development projects
  • Involved in training and implementation of applications
  • Often first point of contact for user support and problem solving
  • Facilitates project timelines and deliverables, serving as liaison between technology and business operations
  • Make recommendations for process and business flows and develop consensus on requirements to consistently bring open items to closure
  • Frame communication (both written and oral) based on the audience present, including executive level
10

Skills For Junior Software Developer / Business Analyst Resume

  • Desire to learn and grow rapidly from constant exposure to innovative ideas, concepts, and patterns
  • Conceptualize and articulate ideas clearly and concisely to both technical and non-technical coworkers. Good communication and interpersonal skills are essential
  • Independently manage tasks and priorities in a flexible yet supportive environment
  • Very strong interpersonal capabilities and ability to adapt to and engage multiple levels of stakeholder
  • Proven structured Requirements Gathering & Business Analysis Skills - able to draw from a range of applicable Business & Systems Analysis best practices based on first-hand experience
  • Work in global team environment and connect with onsite businesses
  • Perform data analytics to assess business performance and recognize improvement opportunities
  • Conduct industry research to maintain knowledge currency and improve organizational performance
  • Methodical and well organized approach to work which ensures accurate results

List of Typical Responsibilities For a Software Business Analyst Resume

1

Responsibilities For Business Analyst / Software Engineer Resume

  • Exercise independent judgment, effectively prioritize, and execute tasks while under project time constraints
  • Strong understanding defect management process and ability to actively triage a defect, identify resolution and drive it to closure
  • Excellent verbal and written English, including grammar
  • Good understanding on container technologies Docker, Kubernetes
  • Experience working as a primary product owner for agile/scrum teams. Scrum Product Owner certification (CSPO) desired
  • Experience working as a primary product owner for agile / scrum teams
  • Experience with cloud applications and design principles
  • Own, maintain, refine and prioritise the team backlog with the input from the team
2

Responsibilities For Lean Software Business Analyst Resume

  • Possesses understanding in the areas of software development , database and system design
  •  Technical Understanding
  • Work with other functional groups in order to develop tests that simulate the requirements of the customers
  • Evaluate test data and make software revisions to solve identified problems
  • Perform business analysis to support the deployment of Fraud Essentials solution
  • Able to thrive in a fast passed environment and learn quickly
  • BA/BS in Computer Science, or similar
  • Experience with activities, tasks, practices and deliverables for assessing and documenting business opportunities, benefits, risks, and success factors of potential applications
3

Responsibilities For Software Engineer / Business Analyst Resume

  • Experience in a successful and professional business analysis role
  • Proficiency in alignment with the desired role placement (e.g. solutions architecture, business and technical requirements analysis, project management, software development ect.)
  • Experience specifying software application requirements in collaboration with a group of Engineers
  • Experience in analysis of business process and workflow and/or process improvement recommendations
  • Experience working with both Batch and Realtime software systems
  • Co-ordinate activities between multiple business teams
  • Understands distributed applications, middleware, databases and data models
  • Advanced analysis and communication skills, both verbal and written. Excellent interpersonal skills with the ability to work with management, staff and contractors
  • This request is to fill a Product Designer position on the IT Connected Vehicle Over-the-Air Updates team
4

Responsibilities For Software Product Business Analyst Resume

  • Analyst responsible for leading completion of requirements analysis and application design deliverables on a balanced delivery team using agile, test driven development principles
  • Collaborate with global, cross-functional stakeholders
  • Provide direction and leadership to the Scrum and delivery teams
  • Help to set and manage stakeholder expectations both inside and outside of the organisation
  • Provide consultancy and subject matter expertise across the business, as needed
5

Responsibilities For Business Analyst Software Products Resume

  • Make decisions with respect to the operation of the software, in consultation with architects, developers, testers, UX/UI designers to ensure that solutions remain customer-focused and fit for purpose
  • Control, negotiate and carefully manage the solution scope
  • Work closely with Product Managers to resolve or minimise negative commercial or customer impacts
  • Work with Project Managers and other teams, departments and organisations to identify and coordinate delivery dependencies
  • Contribute feedback and ideas to drive continuous improvement
  • Work independently within a fast-paced team environment
  • Work with all levels of management and colleagues, across various departments including, but not limited to, Application Development, Quality Assurance, Support and Marketing teams
6

Responsibilities For Business Analyst, Software Documentation Resume

  • The Connected Vehicle team is focused on extending the service offerings of in-vehicle systems (such as SYNC and SYNC Connect) by working with internal client teams as well as multiple suppliers
  • We deliver connected vehicle and SYNC services and related features for the business
  • Works with development team to refine and clarify requirements
  • Practical knowledge of software requirements development
  • Understands Internet and client/server architectures in a web-based application
  • Fulfil the role of the SAFe Product Owner within the development team
  • Engage stakeholders to elicit, elaborate and document the full range of requirements
7

Responsibilities For Senior Software Product Business Analyst Resume

  • Translate requirements into Features and User Stories with clearly defined acceptance criteria
  • Review and accept completed work from the team on behalf of the stakeholders
  • Work closely with Product Managers and Solution Managers to align the backlog to the business strategy and agree the scope of solutions to be developed
  • Create or contribute to the creation of business process models and workflows
  • Organise, participate and support key SAFe and Product Management processes
  • Be an advocate for properly defined acceptance criteria that encapsulates the customer's definition of success. Thus, enabling the technical team(s) with goals for success
8

Responsibilities For Senior Software Test & Business Analyst Resume

  • Hands-on experience acting as a Scrum Master, leading one or many dev teams in Agile Scrum rituals, such as daily standup, story demonstration, retrospective, planning
  • Able to work on own initiative and also to partner well within a small team
  • BS/BA in healthcare or related field
  • Able to work effectively in a collaborative environment in cross-functional teams, contribute solutions, and remain flexible in a fast-paced and changing environment
  • Self-starter attitude essential
  • Business Service Diagrams
  • Activity Flow Diagrams

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