Solution Manager Resume Sample
Dylan Lind
2322 Dorris Mill,
Dallas,
TX
+1 (555) 776 1877
Work Experience
Solution Manager
07/2016
-
PRESENT
Boston, MA
- Appropriate Project Identification and evaluation in line with IBMs strategy for IoT
- Assist in closing the deal and successful start of the project delivery
- Build a strong portfolio of reference clients for IBMs IoT solutions
- Ensuring "asset reuse" and "reusable asset creation" are key deliverables of all projects
- Be pro-active in the creation and reuse of IBM IoT Patterns to maximize speed of delivery
- Own successful deployment of all projects within the CoE
- Provide regular feedback via the use of 7 keys reports, thus ensuring both technical excellence in delivery and benefit to the client
- Ensure the team stays within the WW budgets of IoT
- Maintain an appropriate level (time, frequency and type) of communication to the stakeholders
Technical Solution Manager
07/2011
-
06/2016
Detroit, MI
- Represent your function in internal or external events when applicable
- Develop deep expertise in relation to Oracle’s Audience Data Management Cloud Service, Mobile Audience Data Management Cloud Service, and Media Audience Analytics Cloud Service
- Serve as a technical liaison and consultant for our client’s web developers and engineers
- Work closely with Oracle’s Product and Engineering teams to spec new products and features, create documentation, and prioritize the product roadmap
- Compile market and customer research to understand competitive landscape and opportunities globally
- Define and optimize solution portfolio to address market requirements while delivering to all financial objectives
- Work with external partners to assess partnership opportunities and to develop new solutions
Business Solution Manager
02/2008
-
05/2011
Boston, MA
- Act as the product and market expert for KeepItSafe® solutions to support marketing and sales team achieve their goals and objectives
- Support and/or manage related M&A initiatives
- Exercise effective leadership and influence skills for indirect cross-functional team through coaching, personnel development and performance management
- Streamline business processes globally to deliver outstanding customer experience
- Champion Internationalization growth in a United States based company
- Compile and coordinate reporting, product performance, and customer satisfaction statistics
- If needed, contribute as Business Analyst or Subject Matter Expert and contribute to the definition of the project charter
Education
Walla Walla University
2003 - 2008
Bachelor's Degree in Engineering
Professional Skills
- Excellent presentation, communication skills, including interpersonal skills
- Strong knowledge of hotel technology principles and practices & strong business decision making skills. (MEA experience would be an advantage)
- Strong analytical and statistical skills demonstrated through previous experience of use of spreadsheets
- Skilled in complex solution lead development coupled with Strong customer facing and presentation skills
- Strong analytical and conceptual thinking with strong content creation, structure, syndication and communication skills with stakeholders
- Strong skills creating and delivering compelling demonstrations to Fortune 500 Companies
- Network Architect T shaped – deep networking skills, broad knowledge of other technology areas, 10+ years of practical experience in Networking
How to write Solution Manager Resume
Solution Manager role is responsible for business, technical, presentation, development, customer, solutions, leadership, design, negotiation, analytical.
To write great resume for solution manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Solution Manager Resume
The section contact information is important in your solution manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Solution Manager Resume
The section work experience is an essential part of your solution manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous solution manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular solution manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Solution Manager resume experience can include:
- Strong communication and influencing skills along with a sound commercial awareness and an understanding of key business drivers
- Problem solving & analysis skills, innovation and strong written and verbal communication essential
- Strong relationship management, influencing and leadership skills
- Excellent collaboration skills in cross-functional and intercultural environment with external parties
- Effectively demonstrate Thermo Fisher software product & services portfolio and unique value in response to customer needs
- Solutioning and product management skills – ability to connect Oracle products to customer problems, and to design, build and market compelling xLOB solutions
Education on a Solution Manager Resume
Make sure to make education a priority on your solution manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your solution manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Solution Manager Resume
When listing skills on your solution manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical solution manager skills:
- Strong written/verbal communications skills; experience in presenting complex data and solutions
- Strong leadership skills, and demonstrated ability to coach and motivate
- Very good communication skill, organization capability and presentation skills
- Client relationship skills - ability to communicate effectively with client C-suite partners
- Strong technical skills in operating transmission system for multi-vendor MW products including MW indoor, outdoor, all types of cards and functionality
- Proven customer service and problem solving skills, working face-to-face and on-site with customers
List of Typical Experience For a Solution Manager Resume
1
Experience For Technical Solution Manager Resume
- Proven problem-solving skills including diagnostic and research
- Experience as Solution Manager or in leading the BA team with demonstrated business analysis experience
- Outstanding communication and presentation skills – ability to interact with variety of audiences including customers, partners and SAP's development groups
- Track record of effectively recruiting, coaching and mentoring top selling talent
- Project Management skills including project planning, work estimating techniques and/or status reporting is required
- Solid project management experience in organizing, planning & executing projects from conception through successful implementation
- Prior experience building & reviewing quality user scenarios and acceptance criteria
- Proven experience in delivering complex POCs or Pilots using cloud application integration product
- Demonstrated experience leading, or providing implementation services, for at least one of the three open
2
Experience For Senior Solution Manager Resume
- Superior skills in reporting, big data, mobile reporting, kpi’s…
- Experience with infrastructure life cycle management and design methodologies with a strong understanding of systems management processes and techniques
- Demonstrated knowledge and experience in one or more of the following TPL related programs of functions
- Proven experience in delivering excellence in market share growth and financial commitments
- Effectively manage multiple projects during the same time period
- Digital experience within the retail and franchise world e.g. experience on enabling digital assets
- Willingness to learn new skills and competencies on a continuous basis
- Very solid experience in IT business solutions
- Demonstrate a strong ability to position ATOS’ service offerings in the context of the customer’s industry and the customer’s own performance
3
Experience For Business Solution Manager Resume
- Demonstrated architecture experience with web or portal based solutions
- Strong knowledge of Agile/Scrum development and a strong desire to further embrace it
- Communication skills to understand and convey internal/external customers
- Switching, ENergyWise, building automation, enterprise campus LAN experience desired
- Ideally 4 + years’ experience in strategic consulting in a top tier management consulting environment, include scoping and managing engagements
- Experience of working with main line railway operating companies, including infrastructure operating companies,
- Hands-on experience in data mining and predictive analytics with machine learning/statistical modeling techniques
4
Experience For Customer Solution Manager Resume
- Act as primary liaison with systems and IT groups, including maintaining progress and prioritization of pending system changes, updates, and requests
- Experience in newly deploying, enhancing and/or replacing digital related systems: CRM, Mobile solution, social media etc
- Working experience with Virtualization including security for at least one or more of the following: Compute, Network, Storage, End-point, Application
- Excellent grasp of Cloud Computing concepts and building blocks of creating an end-to-end Private and Public IaaS and PaaS cloud solutions
- The CSM optimizes growth and profitability through identifying and executing on the 2-4 key business priorities
- User Research– Conducting user research to spark insight and user testing to validate concepts, designs, or usability
5
Experience For Senior Business Solution Manager Resume
- Strong project management capabilities, including managing project plans, identification and escalation of dependencies, risks, and issues
- Experience leading teams and managing direct reports is required
- Demonstrates capability to produce pre-sales deliverables (e.g. Design, Scoping & Costing, SoC, risk log, project/care plan, assumptions, SOR, acceptance)
- Teach effective methods to create a reference architecture for use cases involving Leonardo taking a design first approach for better technology adoption
- Own the execution and management of prioritized BI initiatives including end to end reporting, metric, and data set delivery
- Working experience in software (preferably enterprise software), consulting, or finance
- Experience in customer-facing engagements and working with ecosystem partners
- Consult BPMs about their specific needs prior to developing or starting a project
- Experience working as either a Architect, Engineer or Consulting role
6
Experience For Solution Manager Treasury Resume
- A good understanding of P&L, and working knowledge of how to maximise profits for Stryker
- Experience of executing a marketing plan within budget constraints
- Experience working with a 3rd party advisor or legal entity representing the overall engagement
- Strong technical understanding appropriate for driving a nascent services program to maturity
- Experience and expertise in online publishing, online learning products or comparable
- Experience in IT Architect, understanding of networking, security
7
Experience For IT Solution Manager Resume
- Business IT projects portfolio developed and prioritised across Crocs; conflicting requirements across regions and Functions resolved
- Good understanding of integration between ERP and other applications
- Fluent in English and good understanding of at least one of the Nordic languages
- Mastery level experience managing strategic accounts
- Experience in managing senior sales executives
- Consolidate cost saving and avoidance associated with the solution deployed
- Related experience in the Retail, Healthcare, Travel, Gaming or Entertainment Industries
- Demonstrated ability of working in a cross functional work environment
- Work cross-functionally with internal product and engineering teams to define partnership priorities and roadmap
8
Experience For Infrastructure Services Solution Manager Resume
- Experience with Windows & Linux Servers, AIX, VMware, File Systems, Server Networking and port configurations
- Solution Architect/Technical Marketing/Field experience in security, ELV and IT systems
- 7 – 10 years of experience within a manufacturing environment
- Experience in leading the strategy, design, and implementation and analytics of IoT platform architecture
- Experience in ThingWorx development and testing
- Experience in implementing external 3rd party systems’ integration to company’s internal systems
- Experience/ Expertise in SAP change based testing practices and tools (SAP Solman, SAP CBTA, SAP BPCA, SAP TBOM)
9
Experience For Consulting Solution Manager Resume
- Experience designing IAM technologies and services
- Strong working knowledge of IT service management (e.g., ITIL-related disciplines)
- Demonstrated understanding of the TPL environment and functions within a Medicaid enterprise
- Experience over-all, with recent focus on developing digital solutions
- Experience leading an IT team in large, enterprise wide implementations
- Experience on the Radio Access technologies like 2G,3G and LTE with sound understanding of basic radio access fundamentals
- Demonstrable experience of selling Software or Services
- Strong commercial awareness in within the consumer products/manufacturing industry desired over a 3 years’ period is highly desirable
- Experience with Web analytics, reporting, and data visualization
10
Experience For Industry Solution Manager Resume
- Experience with the following types of information systems: process data analytics solutions, lab automation (SCADA, MES, LES)
- Experience in organizational topics and/or consulting is required
- Industry experience working across large websites, marketplace site (JD, Tmall), mobile to desktop
- Good relationship to be able to prepare proposals from remote, without facing the customer
- We are looking for someone with 8 – 12 years of relevant experience
- We would like someone to join our team who is autonomous, convincing, business-oriented, a strong written and verbal communicator, flexible and creative
- Cloud Solutioning capability and experience
List of Typical Skills For a Solution Manager Resume
1
Skills For Technical Solution Manager Resume
- Strong knowledge of hotel technology principles and practices & strong business decision making skills
- Excellent written and verbal communication skills, including the ability to explain technical or solution process concepts to the business
- Strong analytical skills – capable of seeing the big picture in data
- Strong analytical skills and a committed triaging ability
- Work under pressure to meet deadlines. Good organizational planning & time management skills
- Excellent written and communication skills are essential - writing clear and well-articulated requirements and design documents
- Strong communication skills – with users, technical and functional teams, and senior management
- Strong relationship building skills with a customer service focus
- Strong in business communication and presentation skills, Fluent in English, willing to support WW Teams in many different time Zones
2
Skills For Senior Solution Manager Resume
- Strong knowledge and Skills on IT infrastructure and HW
- Prior presales and / or solutioning experience or significant experience in delivering customer engagements in a particular industry context
- Skills in or implementation experience with Apttus or competitive Middle Office software solutions (CLM, CPQ, Billing)
- Good written and verbal communication skills, both in Chinese and English
- Translate a strong understanding of the customer context into defining and building a strong, winning proposition that address the pain-points
- Solution Design skills associated with responding to tenders, scoping, estimating and successfully
- Good command of English in speaking, listening, and writing skill
3
Skills For Business Solution Manager Resume
- Experience of project management techniques including planning, demand management, resource allocation, prioritization and escalation
- Experience in Solution Management with experience developing global pricing strategy
- Strong Project or Program Management experience managing multiple competing projects
- Strong experience with solution blueprinting, endorsing industry best practice
- Team leadership and management skills, including contractors, vendors and offshore resources
- Strong communicator including strong outbound & evangelism for managed solutions. Communicates with customers, partners and internal
- Communicate comfortably and effectively with the Solutions team to ensure the right technical solution is created
- Mentor Junior Administrators to spread knowledge level in the team and develop their skills
- Experience with building online applications with Adobe Experience Manager (AEM 6.2+)
4
Skills For Customer Solution Manager Resume
- Experience with the Adobe Experience Cloud
- Demonstrates strong political awareness and influence
- Effectively gathers information, structures clear reasons for decisions and leads debate where required
- Experience, with 5+ years of leadership experience
- Effectively drive change management and vision of future MS Stores reporting analytics
- Demonstrated financial reporting and business intelligence related work experience
5
Skills For Senior Business Solution Manager Resume
- Top-tier problem solving, analytical and quantitative skills
- More than 10 years of relevant working experience with 4-5 years of business solution experience
- Xamarin, C# and Swift programming skills are an advantage
- Good project management knowledge and experience and AGILE operation methodology
- Autonomy and skills to prepare proposals alone or with very few support
- Ensure systems supporting the business and operating effectively
- Accountable for continues learning for all related the new IT solution and architecture skills
- Demonstrate substantial experience in technical management within the Signalling system domain
6
Skills For Solution Manager Treasury Resume
- Negotiation, critical thinking and problem solving skills
- Proven experience in well managing a large sales teams
- Gather, prioritize and document solution requirements; validate value proposition and develop business impact models
- Understands the generic strengths and vulnerabilities of major competitors and develops sales strategies to respond effectively with account managers
- Responds effectively and promptly to customer requests
- Working experience as sales,marketing,logistic operation,consultant or project management in related industries for>5years
- Working knowledge of Alibaba new retail or Tencent smart retail solution and project experience
7
Skills For IT Solution Manager Resume
- Conducting cloud security readiness assessments and analysis of prospective Cloud platforms/environments prior to broader deployments
- Experience in Client facing role like consulting, building Network solutions, pre-sales, implementation of Network solutions
- Experience in working in a matrix organizations leading virtual, multi-cultural teams without hard reporting lines
- Experience configuring, installing, and troubleshooting centralized network infrastructure such as routers, switches, firewall, load balancer, etc
- Strong knowledge of PDH/SDH/DWDM and Carrier Ethernet protocols, and a general understanding of other Switching/transport concepts would be beneficial
- Experience in constructing a portfolio of solution and product offering need to achieve assigned business objectives
- Experience working with off shore consulting teams helpful
8
Skills For Infrastructure Services Solution Manager Resume
- Experience with marketing/communications teams in executing promotions or campaigns
- Experience with real-time marketing and next best action marketing
- Experience working in project management, ideally with a variety of projects, statements of work, contract types, and billing scenarios
- Demonstrates the ability to leverage HP’s portfolio of products and services to change the playing field against our competition
- Good understanding of MS office products: MS Word, Excel, Access
9
Skills For Consulting Solution Manager Resume
- Experience as database developer on data warehousing/database projects
- Extensive experience implementing enterprise class solutions
- Excellent Understanding of CORE / EPC / IMS networks
- Excellent Understanding of HLR/HSS/EIR/MNP call flows & use cases
- Excellent Understanding of UDR (SDM) architecture & concepts
- Excellent Understanding of E2E solutions and services for turnkey projects
- Excellent Understanding of the presales/delivery lifecycle
- Good knowledge of the network topology, Traffic handling capabilities and traffic characteristics
- A team player with experience of working operationally with a multi-cultural environment
10
Skills For Industry Solution Manager Resume
- Deep understanding of Agile and DevOps and ability to build strong teams around these delivery models
- Significant experience in leading delivery teams in a dynamic and fast-paced environment
- Experience over-all, with recent focus on developing digital solutions
- Experience leading cross-functional team in concept development, new product introduction and lifecycle management for assigned product / product category
- 4-5 experience in Corporate Communications support, including intranet, content delivery and communication platforms
- Experience in Digital Marketing Technology Solutions
- Experience in mDrover like Field mobility and scheduling estimation solutions
- Experience supporting R&D, Supply Chain and Quality organizations
- Experience with medical research and/or data analytics and reporting is highly desirable
List of Typical Responsibilities For a Solution Manager Resume
1
Responsibilities For Technical Solution Manager Resume
- Demonstrate increase in delivery throughput, including productivity, cycle time and quality through enhanced delivery capability, skills and processes
- Strong strategic planning skills and attention to detail with the ability to multi-task and meet deadlines
- 5) Excellent proposal development skills (using PPT)
- Creativity & strong problem solving skills
- Professional experience including min 3 years of Business Consulting and/or Presales experience in implementing or positioning SAP solutions
- Strengthen the internal partnerships for more effective planning and prioritization of strategic business initiatives
- Clear, articulate and well organized oral and written communication skills
2
Responsibilities For Senior Solution Manager Resume
- Prioritizing business demands and seeing them through to delivery and closure
- Solid understanding of product life cycles, pricing, ROI models, positioning, bundling and packaging
- Work with Marketing to create deliverables that enable effective marketing of Greenway’s services
- Experience leading in a fast-paced, demanding, dynamic environment
- Work with all business stakeholders at LENA and making sure IT is business partnership by providing Global and Local solutions with proven ROI on timely manner
3
Responsibilities For Business Solution Manager Resume
- Act as key liaison between business stakeholders and technical development team, building and managing strong relationships within the business functions
- Experience in Medicaid and understanding of Federal requirements for business, systems, and Federal funding for systems and programs
- Experience in creating solutions involving software development
- Have an excellent external network that are utilised for benchmarking, and to find out what is happening in other organisations in terms of HCM technology
- C-Level messaging and influencing experience
- Passionate about delivering an exceptional ecommerce and omni-channel consumer experience and achieving ambitious business goals with global perspective
- Previous experience of working with retail/manufacturing and 3PL customer base
- Domain knowledge in Faster/Real Time/Immediate payments and payment processing in general, with a strong focus on the European market
- Experience managing a team of technology experts
4
Responsibilities For Customer Solution Manager Resume
- Strong understanding of NCR's Solution and Service offerings
- Develops an effective partnership with suppliers and customers, establishing confidence and respect
- Experience on system architecture design, system integration, installation and Test & Commissioning
- Experience in the technical management of rail signalling programs and bids
- Experience managing large, complex software projects
- Play a strategic role in the prioritization, planning and execution of an enterprise wide business strategy
5
Responsibilities For Senior Business Solution Manager Resume
- Proven track record demonstrating success with domestic and global technology partners
- Experience or training with Javascript and SQL
- Experience leading deals over $50M
- Experience in at least one of the following industry areas: Healthcare, Life Sciences, Financial Services
- Experience in working with global teams, in different timezones and cultures
6
Responsibilities For Solution Manager Treasury Resume
- Experience in defining business processes
- Proven success of working as a key acount manager or business development manager within a healthcare company preferablly medical devices
- Experience of engaging senior level customers (Trust Director, C-suite) within the Spanish healthcare environment
- Demonstrated success in leading teams through influence and not authority
- Problem solving - Collaborate with others, solve problems creatively and demonstrate high integrity
- Digital transformation, Business Consulting and/or Presales experience
- Pre-sales practitioner with proven background, working on medium, large, complex engagements
- Experience in solution architect
7
Responsibilities For IT Solution Manager Resume
- Business Integration Team motivated and engaged. Effective business IT management coverage of all Regions, Global Functions and process areas
- Lead development of version updates to enhance user experience and comply with all Federal healthcare program updates
- IT Solution Development experience
- Experience in CRM technology implementation and support
- Applicable professional experience
- To manage prioritization and implementation of configuration changes via the agreed configuration methodology and FIL’s Change Management process
8
Responsibilities For Infrastructure Services Solution Manager Resume
- Builds a partnership with users of his/her solution-domain to help in formalizing new business needs and prioritization
- Identifying and initiating development of solutions to maintain and grow both revenue and margin, in to a challenging and competitive global marketplace
- Capturing and analysing business demands, drawing out business process where necessary
- Training of sales, portfolio and marketing teams in digital products/solutions on an ongoing basis
- Working knowledge of E-Business tax, other tax engines i.e. building and maintaining tax rules
- Understanding of the Wireless business of ordering and provisioning of devices, and price plans
9
Responsibilities For Consulting Solution Manager Resume
- Communicating with customers to ensure high rating of customer satisfaction and maintaining healthy customer relationship
- Training on logistic business operation,finance and accounting,and/or project management
- Identifying and managing the resolution of issues that might delay or potentially derail the success of the proposed initiative
- Conceptualizing and defining the solution set for CCSL (China Cyber Security Laws) based products
- Maximising return on investment from new and existing infrastructure
- Enabling and supporting APJ/GC sales team to position our solutions and close analytics deals
10
Responsibilities For Industry Solution Manager Resume
- Being Experts in Global and Western Europe solutions for Marketing and Sales end to end
- Understanding of contracts and pricing fundamentals in Oil industry
- Consulting capabilities to have fully understood by target audience
- Understanding Intel and midrange platforms, and associated environment
- Supporting global driven projects where system changes/implementations are involved
- Understanding of ITIL framework and processes highly desirable
- Understanding of TMForum eTOM, SID and TAM highly desirable
- Willing to support WW Teams in many different time Zones
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