Solution Representative Resume Sample
Work Experience
- Contributing to the achievement of customer satisfaction objectives, effectively using a customer satisfaction processes
- Conducting competitive take outs such as Oracle, Microsoft, Informatica, Sybase and other competitive solutions
- Utilize sales enablement tools/marketing activities, solution selling techniques, software and industry solution plays and sales collateral to effectively prospect , identify and close sales opportunities
- Utilizing the appropriate sales enablement tools such as win plans, customer acceptance letters, etc.
- Consistently prospect clients to achieve quarterly targets
- Negotiating software agreements
- Plan and forecast with using IBM’s PCI solutions that align finance and operations
- Serves as the client’s single focal point for Global Technology Services (GTS) and has ultimate responsibility for GTS in the account
- Develops and maintains strong client relationships with C-Level and key influencers, in the IT and line of assigned industry, business organizations, based on a history of performance and credibility, earning a reputation as one of the client’s trusted business advisors
- Demonstrates a high level of business acumen and applies a thorough understanding of the client’s business, organization, strategy, financial position, and business issues
- Maintains a thorough understanding of the client’s industry, including industry trends, industry performance indicators and key client competitors in their industry
- Understands and applies IBM’s strategies and offerings for all GTS Service Lines and IBM industry solutions to address the client’s business needs
- Identifies solution opportunities by aligning IBM’s industry and GTS strategies with the client’s most important business needs
- Maintain current knowledge of IBM’s Internet of Things software solutions across the On-Premise & SaaS offerings
- Maintains partnerships with Clients and relationships while proactively gaining an understanding of the client’s business strategy and objectives
- Ales experience or 2 year IT Security (sales or other) experience
- Proven track record of consistent sales success in sales environments with high volumes
- Phone and Email
- #1 - Strong CLOUD Software sales and SaaS sales background
- Maintain a thorough understanding of your client’s industry, including industry trends, industry business processes, industry financial measurements and performance indicators
- Work close with Sales & Distributing Client Executives to identify, create, qualify and close new GTS business sales opportunities by demonstrating a consultative sales approach
- Exceed the sales plan and business objectives by successfully selling IBM IS solutions in the assigned selected accounts/Territory
- Develop trusted relationships at a senior management level in enterprise accounts and develop and maintain their confidence
- Develop and maintain relationships internally and ensure a high level of teamwork and collaboration with support staff and other functions within the company
Education
Professional Skills
- Strong business development skills with proven experience in developing new client relationships resulting in new logo clients
- Excellent communication skills with the ability to interact with both senior business and IT managers within large enterprise organizations
- Strong analytical skills and innovative approach to problems
- Deep domain skills seller in selling SaaS Solutions or in value based consultative selling
- Good presentation skill, strong capability of negotiation
- Experience in IT Services industry and customer facing experience
- Experience in IT Services industry and customer facing experience
How to write Solution Representative Resume
Solution Representative role is responsible for government, software, finance, training, security, insurance, travel, consulting, saas, aws.
To write great resume for solution representative job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Solution Representative Resume
The section contact information is important in your solution representative resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Solution Representative Resume
The section work experience is an essential part of your solution representative resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous solution representative responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular solution representative position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Solution Representative resume experience can include:
- Experienced in selling to both C-level execs and technical clients and deep understanding of cloud technologies and IBM's Cloud Portfolio
- Experience in 1 of the following sectors: public, industrial, financial services, distribution, and/or communications sector
- Experience in Leveraging Partners/Solution Providers
- Experience in Insurance Sector Selling
- Experience in Selling to Data Center Executives
- Experience in Selling Infrastructure Support Services / Managed Services
Education on a Solution Representative Resume
Make sure to make education a priority on your solution representative resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your solution representative experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Solution Representative Resume
When listing skills on your solution representative resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical solution representative skills:
- Excellent verbal and written communication skills, including the ability to effectively communicate with internal/external customers
- Level 4-5 skills in Cloud and Consulting Services
- Has a strong interest in providing feasible solution and selling and promoting IT products / services to address clients’ business problems
- Experience in IT Services Solution Selling, or Consulting to IT executives; e.g.: CTOs, CIOs, VP of Infra, Data Center Directors
- With good interest or knowledge in emerging technologies such as Cloud Computing, Social, Mobile, Analytics, etc
- Experience in IT Services Solution Selling, or Consulting to IT executives; e.g.: CTOs, CIOs, VP of Infra, Data Center Director
List of Typical Experience For a Solution Representative Resume
Experience For Technical Solution Representative Resume
- A pro-active entrepreneurial approach and proven track record in penetrating new accounts, developing great relationships with decision-makers, building compelling business cases and closing deals
- Regularly communicates (written and verbal) with customers to obtain required information, set expectation for next contact and continues follow up with the customer until final resolution is determined
- Experience in Security Services Sales
- Communicates recurring issues as appropriate
- Update submitters / regulators agencies of progress towards and completion of customers inquires
- Regularly communicate (written and verbal) with customers to obtain required information, set expectations for next contact and continues follow-up with customer until final resolution is determined
- Identify opportunities and provide feedback relating to continuous company/department improvement
Experience For Industry Solution Representative Resume
- Keep all affected parties abreast of continued progress and completion of customer inquiries
- Articulate the value of IBM's power solutions
- In Security Sales
- Expertise in ROI Models, Competitive skills in Azure, Rackspace, AWS and Virtustream. Communications/CSI market skills with knowledge of subindustry (Electronics, Automotive, C&P)
- 8-10 años de experiencia en
- Partner with industry vertical and product teams to define market features and develop use cases
Experience For Solution Representative Brand Specialist Resume
- Technology knowledgeable enough to cross sell platform
- Cultural empathy to be able to work with and motivate teams and clients .across Europe
- Cultural empathy to be able to work with and motivate teams and clients across Europe
- Exposure to Watson Commerce’s Omi-Channel competitive solutions, whether Manhattan, Salesforce, SAP Hybris, Oracle
List of Typical Skills For a Solution Representative Resume
Skills For Technical Solution Representative Resume
- Experience in Infrastructure selling
- Experience in Communications Sector Selling
- Experience in Industrial Sector Selling
- Experience in Technical Solution Development
- Experience in Business Case and Proposal Development
- Experience in Face-to-face Opportunity Identification
- Dedication to excellent attendance
Skills For Industry Solution Representative Resume
- Willing to travel and enjoy work with multi-cultural people
- A proactive fast-learning team player who is willing takes up the challenges in a fast-paced and result-driven working environment
- Responsible for translating the technology/solutions into offering business requirements and defining the repeatable structures of solutions and architectures
- Self-motivated with a proactive approach to meeting and exceeding customer expectations
- Facilitate territory planning sessions around mobility/networking solutions
Skills For Solution Representative Brand Specialist Resume
- Professional work history or training with a focus on IT or automotive systems
- Diagnose and repair PC hardware/networking components
- Substantial problem solving abilities
- Elling Software solutions face-to-face
- Elling IT solutions face-to-face
- Undergraduate or Postgraduate in any discipline, graduated in Year 2015 or graduating in Year 2016
Skills For Customer Solution Representative Resume
- Establish/maintain sufficient pipeline and signings while assisting with determination of mutual value plays
- Align IBM and Alliance team sales teams and assisting in sales efforts
- Alliance Satisfaction - Have a direct impact to account quality and client satisfaction acting with a sense of urgency in all circumstances
- Knowledge of LAN/WAN IT infrastructure
- Makes Sound Decisions - Makes sound decisions in a timely manner and despite ambiguity; makes tough, unpopular decisions when necessary; considers the perspectives of others when making decisions
- Is Committed to Customers - Meets commitments to internal and external customers; continually searches for ways to improve customer service; seeks and uses feedback from customers; focuses the organization on efforts that add significant value to customers; consistently drives for increased responsiveness to meeting and anticipating customer needs
- Fosters Open Communication – Promotes open discussion of ideas; provides others with open access to information; Listens willingly to input and concerns expressed by others; Encourages communication and information flow across boundaries; Fosters the use of technology to improve communication with others
- Influences Others – Negotiates persuasively; Influences and shapes the decisions of others; Builds common ground and work through issues or conflicts to create win/win results; Persuasively promotes and sells ideas
- Experience in technology sales
Skills For Banking Client Solution Representative Resume
- Solid business acumen & ability to position solution value & ROI (Return on Intvestment)
- Aggressive, resourceful, and have a strong sense of responsibility and commitment
- 1) Experience with working in Enterprise & Commercial accounts
- Experience in IT Service Sales
- Passionate in the HK Information Technology career
- Technical product knowledge on TSS
- Revenue - Drive achievement of signings revenue objectives
- Responsible for sales progression, opportunity identification, qualification, which includes specific deal support as required
Skills For IT Solution Representative Resume
- Demonstrate individual results and contribute to team/territory achievement of technical and operational objectives as indicated by customer surveys, direct customer feedback, and technical measurements
- Leadership - provide leadership within the alliances team and to the joint sales teams (GTS, GBS, S&D, Brands, TSS etc.) promoting the alliance relationship between IBM and Zebra
- Provide mentoring to less experienced personnel
- Elling cloud software
- Lead the US and North America Alliance efforts in both business development and sales
- Knowledge of Hybrid (combination of public and private based) cloud solutions. Knowledge of industry specific compliance, regulatory or industry specific practices (example, FFIEC, PCI, ITAR, HIPAA, ISO). Government Clearnace
- +8 years demonstrated success in direct sales of IT solutions
Skills For Watson Iot-asset Management Solution Representative Resume
- Computer hardware and software experience
- 2) Relevant knowledge or experience in the infrastructure services sales domain specially in Datacenter Outsourcing , Disaster Recovery ( Resiliency ) , Cloud & Infra Managed Services including Facility maintenance services
- Experience with Salesforce.com or similar CRM experience
- Experience in Sales experience in IT area
- Experience with prospecting/cold calls
- Experience in Sales of Networking and Integrated Communications Services
Skills For Solution Representative Trainee Resume
- Experience in applying industry knowledge: eCommerce
- Experience in Infrastructure selling
- Direct, face to face customer selling experience
- Hardware and Software Sales experience
- Experience in Security Services Sales
- Experience in Sales of Converged Communications Solutions (Avaya/ Cisco)
- Experience in services sales person with technology background
Skills For Aftermarket Solution Representative Resume
- Experience in IT Service Sales
- Experience in Cloud, IT Service, and/or Network Service
- Strong (5 years+) of exposure to Omni-Channel from the user/consultant/technology perspective
- Sales tenacity and creativity when presented with difficult challenges and have a strong background in customer service
- Elling cloud software in which your primary area of responsibility , 2+ Years selling PureAPP or competitive equivilant platform
- Basic keyboarding or other repetitive motions
- Elling cloud software Saas solutions
- Full working proficiency in English and Spanish
Skills For Solution Representative Resume
- In the Omni-Channel Commerce domain, from the user/consulting/technology perspective
- In Security Sales with track record exceeding revenue quotas
- Expertise in SAP Applications, Cloud Security, Cloud DR Solutions, IAAS, PAAS, and understanding of cloud architectures
- Knowledgeable about eCommerce and Omni-Channel platforms
- Work independently and to carry out assignments to completion within parameters of instructions given