Specialist, Communications Resume Sample
Damien Nienow
64323 Irving Orchard,
San Francisco,
CA
+1 (555) 158 4073
Work Experience
Specialist, Communications
11/2015
-
PRESENT
New York, NY
- Source, create, organize, edit, proofread and manage the content for the Company’s periodic newsletter to employees; ensure consistent framing of messages
- Proactively create fresh, interesting, and engaging content and ideas to keep newsletter and company intranet exciting and engaging
- Collaborate with internal stakeholders and content providers to identify and obtain appropriate, timely, and accurate content
- Schedule, conduct, transcribe, and edit interview/organize photoshoots for feature articles
- Ensure timeline and issue schedule is met by maintaining strict communication deadlines; set timing of release with company events and/or initiatives
- Schedule, organize, create agendas for, and lead bi-weekly committee meeting
- Monitor employee feedback and topics of discussion to identify communications opportunities
- Suggest information to be communicated to employees; support ideas with research and experience
Senior Specialist, Communications
09/2009
-
07/2015
Boston, MA
- Ensure employees are engaged in company initiatives; assist with projects, meetings and events as needed
- Develop and implement functional best practices ensuring efficient daily operations
- Maintain documentation and files as appropriate; assist with projects, meetings and events as needed
- Business Partnership: Supports clients by assisting with communications vehicles. Becomes knowledgeable about the specific focus area of business to help implement clients’ operations and make recommendations, clarifies client leadership communications requirements and coordinates service delivery
- Crafts compelling visual elements
- Monitors expenses and tracks budgets to support events without exceeding overhead budget. Conducts monthly reconciliation and prepares financial reports for the department. Follows up on questions/issues, etc. related to budget/expenses
- Develop and implement communication approach and plans for Company-wide strategic initiatives
- Identify and produce materials, key messages and collateral to support the Company’s internal and external positioning with regards to Corporate Affairs
Senior Specialist Communications
03/2006
-
04/2009
Houston, TX
- Support Company-wide communication events
- Contribute to the development and delivery of the Corporate Affairs plan
- Support the business day-to-day strategic Leadership communications including all significant employee communications
- Develop content to support the Leadership team on key Company issues
- Provide communication guidance and coaching to senior stakeholders to enhance leadership communications and effectiveness
- Ensure branding and design is consistent with the client’s and KBR’s corporate images
- Develop and lead social campaigns and programs that could be executed by executives and support T-Mobile’s business objectives and Un-carrier tone
- Proactively identify creative opportunities to channel T-Mobile’s bold Un-carrier tone into strong and growing social media presence outside our day-to-day activity
Education
Norwich University
2001 - 2005
Bachelor's Degree in Communications
Professional Skills
- Excellent time management skills and ability to juggle multiple, competing priorities, with strength in execution and in identifying and implementing solutions
- Excellent written and verbal skills (strong English proficiency)
- Excellent writing skills and fluent in English
- Collaborative approach to working with colleagues and strong interpersonal skills
- Strong presentation skills, including understanding of the digital space
- Strong partnership and collaboration skills, with emphasis on building rapport and effective relationships
- Action oriented with strong process management skills
How to write Specialist, Communications Resume
Specialist, Communications role is responsible for communications, interpersonal, english, government, digital, design, editing, microsoft, health, retail.
To write great resume for specialist, communications job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Specialist, Communications Resume
The section contact information is important in your specialist, communications resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Specialist, Communications Resume
The section work experience is an essential part of your specialist, communications resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous specialist, communications responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular specialist, communications position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Specialist, Communications resume experience can include:
- Multi-task and possesses excellent prioritization skills
- Strong project management skills: manages project plans, milestones, tasks, etc
- Verbal communication/presentation skills with demonstrated ability to tailor messages to specific constituencies
- Proven capabilities as a strong writer and content producer that spans across traditional, social, digital and event speaking
- Knowledge of information design and layout principles and web design skills, web technologies including website structure, HTML, Web Stylesheet and Photoshop
- Create effective messaging for specific audiences, and consolidate contributions and feedback from multiple sources
Education on a Specialist, Communications Resume
Make sure to make education a priority on your specialist, communications resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your specialist, communications experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Specialist, Communications Resume
When listing skills on your specialist, communications resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical specialist, communications skills:
- Effective influencing skills when engaging with stakeholders internally and externally
- Excellent writing and editing skills are essential
- Experience publishing features or news stories, as demonstrated by 3 – 5 writing samples
- Extensive writing and emotive writing skills
- Demonstrated ability to be flexible, react quickly, and adjust to changing priorities
- Positive interpersonal and communication skills, critical thinking, upbeat attitude, high integrity, persistence and personal initiative all are required
List of Typical Experience For a Specialist, Communications Resume
1
Experience For Senior Specialist, Communications Resume
- Managing the reputation of the organisation externally with customers and stakeholders
- Positioning KBR as an employer of choice
- Identifies, reports and works to resolve issues impacting deliverable status, escalating to OEC management as appropriate
- Responsible for executing the project management plans to achieve company objectives, leveraging both internal and external resources
- Assist in maintaining equipment in edit bays, equipment room, TV Control and studio, field and studio cameras, wiring, and minor construction
- Participate in developing and executing the G&I communications strategy and plan
- Work with business leaders across the company to ensure we’re supporting business objectives in social
2
Experience For Specialist Communications Resume
- In consultation with business unit leadership, ensure that the communication strategy delivers messaging that is aligned with the Group’s business agenda and positioning
- Promote AbbVie Purchasing and Supplier Management’s expertise and excellence with internal and external audiences, including media and external engagements as required
- Strong professional presence and experience providing media relations support to senior-level executives
- Identifies and negotiates training project deliverables
- Project manage T-Mobile’s major PR milestones – Un-carrier announcements, major news cycles – coordinating across the Corporate Communications team
- Deliver on an operational plan, and provide creative ways to make a story or message more inspiring
- Lead multiple projects simultaneously and able to track projects with varying deadlines
3
Experience For Senior Specialist Communications Resume
- Able to write for Director-level leaders as well as deliver outstanding project management of communications projects
- Generate interesting internal news stories to share with employees and to act as the point of contact for E&C project leads
- Provide support to events and assist in managing KBRs presence at conferences
- Prepare communications for publishing on KBR websites and intranet
- Develop content for social media platforms including the company’s UK LinkedIn page
- Check out cameras and other media equipment to Communication students, staff and faculty, ensuring that all checkout data is entered into computer
- Run reports weekly to track overdue checkout and ensure that checkout system is properly reflecting check in and out
- Work closely with the Technology Leadership Team to identify and develop case studies and supporting materials as required for Corporate Affairs use
4
Experience For Specialist, Communications & Partnership Resume
- Maintain integrated plan to provide AFCT teams in the regions visibility of all upcoming Technology implementations and level of impact
- Data analysis and interpretation: ability to gather, analyze and draw well-reasoned conclusions based on communications metrics
- Drives project schedules and deliverables
- Lead PR around T-Mobile’s promotions (device deals, rate plan specials, select seasonal offers), create communications materials, pitch media and evaluate coverage results
- Drive joint PR efforts for a select few of T-Mobile’s closest technology and business partners
- Own T-Mobile’s News Agenda update to ensure coordination across departments and Magenta Monthly update to ensure media and analysts remain informed about T-Mobile’s moves
- Support Marketing and other departments on copy writing
- Scour coverage to ensure we’re correcting errors and inaccuracies
5
Experience For Associate Specialist, Communications Resume
- Monitor media coverage and media clipping
- Create, produce, edit and distribute written and multi-media content for all Internal communications needs
- Editorial control, creation and distribution of regularly scheduled DineEquity Communications vehicles
- Proactively supports development of various opportunities to channel T-Mobile’s bold “Un-Carrier” tone into, Financial Communications team
- Write press release in both English and Khmer
- Translate documents from English to Khmer and from Khmer to English
- Support Communications Manager to develop communications plan (Internally and externally)
6
Experience For Senior Specialist, Communications PSM Resume
- Design communications package for company’s events
- Support and promote company’s Corporate Social Responsibility and sponsorship activities
- Supports region-wide communications programs across a wide variety of channels
- Strong ability to support the delivery of timely and compelling communications materials across a variety of channels – including external communications (media relations), internal communications (employee engagement), and digital communications (blogs and social media.)
- Support leaders in external and internal presentations and events to build the reputation for the company
- Sound knowledge of the media and social media landscape
- Maintain regular flow of communications with E&C employees on key developments within the business
7
Experience For Specialist Communications & Engagement Resume
- Respond to requests for information, often received at short notice by phone or email
- To engage with employees and seek feedback on the most appropriate communications channels
- Increase employee engagement through internal campaigns and Town Halls
- Report to Student Media Center (SMC) Manager and work closely with Mass Communication Production Faculty
- Ensure that all equipment is returned and checked in on time
8
Experience For Specialist Communications & Content Development Resume
- Assist in maintaining computers and hard drives in edit bays, including setting up various class folders on hard drives, archiving data, cleaning off and formatting hard drives at end of each semester as directed
- Support implementation and administration of new volunteering and fundraising platform, YourCause
- Take inventory of new and old equipment ensuring that it is entered into the checkout system
- Assist in maintaining video archive library, as directed
- Manage Cision daily news and social media platform for monitoring and preparation of weekly, monthly, quarterly and annual news reports
- Develop and deliver internal communications campaigns, primarily across the Technology, Marketing, Supply and Global Asset Service (HR) functions
- Actively monitor national business and trade media for industry trends, issues, and company and competitor news
- Maintain corporate fact sheets and executive bios
9
Experience For Media Specialist, Communications Department Resume
- Maintain and fulfill a monthly and yearly trade publication editorial calendar
- Write monthly features stories for external website
- Manage the company’s corporate social media program and supervise social media coordinator
- Contribute to the development of annual social media strategy and calendar as part of the overall Public Relations and Corporate Social Responsibility plan
- Proactively supports development of various opportunities to channel T-Mobile’s bold “Un-Carrier” voice across various communications channels to various audiences
- Manage complex, fast-moving and unexpected communications challenges
- Gather and analyze operational and financial information to ensure facts and stats provided to leadership are 100% accurate and help tell the story
10
Experience For Specialist, Communications Resume
- Jumps in on number of “ad-hoc” projects and offers creative solutions
- Assist the assigned I&T senior director(s) in defining and articulating key messages, in alignment with CN’s corporate messages and I&T’s communications strategy
- Develop the communication plan for assigned I&T group(s) in alignment with I&T’s communication plan
- Define key internal messages and ensure they are communicated through the appropriate channels
- Deliver to the I&T plan for the I&T senior director(s)
- Responsible for end-to-end production of I&T’s newsletter (interviews, article and design)
List of Typical Skills For a Specialist, Communications Resume
1
Skills For Senior Specialist, Communications Resume
- Strong editorial & writing skills with close attention to detail
- Good communications skills (Oral & Written)
- Superior written and verbal communication skills with demonstrated proficiency across a wide variety of audiences and constituencies
- Excellent project management skills while supporting multiple projects and stakeholders
- Demonstrated experience juggling multiple assignments against tight deadlines
- Detail-oriented, with outstanding organizational and project management skills
- Organisational skills – plans well in advance, manages time, reviews progress against plan,
- Interpersonal skills – builds positive relationships, confident in own ability, approachable to all staff, shows respect and tolerance
2
Skills For Specialist Communications Resume
- Skilled at project management, able to manage multiple projects concurrently, prioritizing as required
- MS Office (PowerPoint, Excel & Word Skills)
- Marketing and Promotions experience
- Experience planning and executing events, including logistics and speech writing
- Strong attention to detail, especially for entering, updating, and maintaining accurate data
3
Skills For Senior Specialist Communications Resume
- Experience analyzing and framing strategic issues and transforming into influential or persuasive language
- Experience working at a PR/marketing agency or corporate comms/PR team
- Very good English and Khmer (Speaking & Writing)
- Experience working in the mining & metals / extractive sectors
- Experience of working with customer and supplier SLA
- Previous experience in successfully working within a service centre / call centre environment / customer service role
- Corporate communications/employee engagement experience, ideally from within an MNC or through consulting services
4
Skills For Specialist, Communications & Partnership Resume
- Proven success in getting articles and news stories published in national, local and trade publications, online news, blogs and broadcast outlets
- Experience using SharePoint or similar internal communications tools
- Autonomous, with a demonstrated ability to work under pressure; able to manage and deliver against tight timelines and manage several projects simultaneously
- Strong knowledge of MS-Office programs (e.g. Word, PowerPoint, Excel) essential
- Two years experience with, or exposure to, business functions such as ethics, compliance, regulatory affairs, finance, legal or governmental affairs
- Experience in a professional communications role
- Experience in communications related fields, corporate social responsibility or media relation
- Corporate event management experience
5
Skills For Associate Specialist, Communications Resume
- Skilled in use of the Microsoft Office suite
- Experience creating and delivering communication programs aligned with business goals
- Experience counseling senior management
- Relevant professional experience in communications
- Multitask, prioritise and organise a number of concurrent projects under tight time pressure
- Sensitive to the culture of Western Union, and the communities in which we operate
- Develop spokesperson media training program – including various modules and resources and tools that can be scaled based on need and experience
- Experience working at a PR/marketing agency or corporate comms/PR team
6
Skills For Senior Specialist, Communications PSM Resume
- Drive and maintain a valid driver’s license
- Experience of writing/editing newspaper, magazine, website and/or corporate communications
- Experience of working in a fast paced, high volume Marketing, Communications, and/or Public Relations function for a large corporation or agency
- Experience with frontline audiences, Communications Consulting, Communications Strategy, Communications. Planning, Product Publicity
- Strong understanding and knowledge of social media platforms
- Communications or retail operations experience, with varying scope and responsibility
7
Skills For Specialist Communications & Engagement Resume
- Partner with global and regional communications teams to tailor programs based on understanding of local business needs and priorities
- Experience with news writing
- Experience with development and implementation of campaigns for email, e-newsletters, online advertising, search engines and social media
- Experience with basic video/photo editing programs desired
- Work in a fast-paced environment, prioritize, work under tight deadlines and pressure and deliver for multiple stakeholders
8
Skills For Specialist Communications & Content Development Resume
- Telecommunications industry and cross-cultural experience; background in consumer technology
- Partners and collaborates with technology, business, and marketing as needed to develop and deliver effective communication
- Experience in public/media relations or social media (Twitter, Facebook, LinkedIn, Youtube & Instagram) and Google Analytics
- Experience with Adobe Creative Suite, Photoshop, and Microsoft Office (particularly Word and Excel)
- Awareness of responsibilities as brand ambassador and experience in promotional engagement
- Leading projects to introduce new communications or upgrade existing communications by researching relevant data and developing proposals and recommendations
- Managing office branding, displays, policies and behaviours
9
Skills For Media Specialist, Communications Department Resume
- Increasing the organisation’s profile externally - Promoting the work of KBR with regional, national & specialist media
- Understanding of PR and media tools, analytics and measurement
- Understanding of social media’s impact on media relations
- Writing and disseminating internal communications to E&C employees
- Understanding of corporate communications and how an Intranet fits into an overall communications strategy
- Working knowledge of content management systems, SharePoint, photo editing, graphics and video capability
10
Skills For Specialist, Communications Resume
- Integrating the value chain internal communications
- Support the Regional Director of Communications in communicating ongoing corporate developments and initiatives impacting on the business
- Assist in designing and building studio sets and lighting plots, as directed
- Support the planning and execution of events, including the Annual Shareholder Meeting, town halls, etc
- Contribute to the success of CAM’s video, audio and eDirect communications vehicles by generating industry-leading content
- Familiarity with processes supporting the development, production, and implementation of Marketing and Communications programs
List of Typical Responsibilities For a Specialist, Communications Resume
1
Responsibilities For Senior Specialist, Communications Resume
- Upon request from faculty or SMC Director, be present during production classes to provide assistance, review equipment use and procedures with students, and provide technical assistance to students in and out of class with video projects and assignments
- Upon request from SMC Manager or Comm Faculty, act as SMC Production Assistant to provide production support as needed (including but not limited to studio crew, videography, editing, logging, transcribing, and music and graphics creation)
- Manage webcasts, including content development and PowerPoint development
- Support content development and event production for annual meeting of top company leaders
- Assist building client proposals based on client needs
- Can successfully strategize and execute challenging projects on deadline / on budget
- Writes using the prescribed tone of voice
- Assist Communication faculty with media equipment as needed
2
Responsibilities For Specialist Communications Resume
- Write and edit news stories for the Customer Care Communications distributed to all employees
- Provide expert internal communications counsel to diverse groups and senior leaders within the organization and develop communications materials
- Support content management of intranet
- Develop and maintain an editorial calendar focused on news, updates, and profile stories for Customer Care’s business, strategy, operating priorities, culture and values
- Work with executives and their administrative support teams to schedule and coordinate executive town hall meetings with employees
- Manage communications translation process and coordinate distribution of communication materials
3
Responsibilities For Senior Specialist Communications Resume
- Ensure all internal communications conform to internal brand standards
- Educates and positions identified stakeholders to independently drive continuous process improvement within their departments with a set of proven tactics and techniques
- Collaborate with leadership to develop site or functional continuous improvement roadmaps, driving breakthrough or Best-in-Class performance with either: Just Do It improvements, or prioritized Customer Care Operations initiatives
- Leads the development and deployment of multiple aspects of employee communications ensuring the accuracy, readability and ease of comprehension of the information
- Collaborates with executive leaders and/or project teams to develop comprehensive communications plans
- Supports specific and targeted communications, including emails, speechwriting, video scripts, presentations, websites and newsletters, by either producing them or guiding other team members or freelancers to develop the content
- Collaborates routinely with other communications functions to ensure consistent and accurate messaging and delivery. Consults with junior level team members regarding content and overall messaging to include overseeing the work output of other team members
4
Responsibilities For Specialist, Communications & Partnership Resume
- Manages and analyzes multiple feedback mechanisms and builds action plans to respond to major themes. Develops metrics data to measure success of internal communication vehicles
- Counsels company executives on messaging, timing, and tone in all their communication needs
- Prepares for crisis change management issues and proactively develops plans to mitigate major resistance disruptive to the initiative’s success
- Developing and executing innovative ways to communicate with and engage an organization of nearly 3,000 Finance professionals worldwide through written, face-to-face, social media, video and graphics-based communications and events
- Support development of and coordinate all logistics for various senior leader-led employee sessions, including roundtables, TED-style talks, panel discussions, etc
- Primary editor of Finance bi-weekly eNewsletter, which includes the visual design and creation of articles highlighting written and video-based coverage of employee initiatives and events
- Support creation and development of eNewsletters (including templates); special video- and graphics-based projects and presentations; coordination and execution of key employee events and meetings; communications support of key Finance people initiatives; and other deliverables as needed
- Experience in a Communications role including 1-2 years’ experience in video production, graphic design and event planning, preferably in a corporate environment
- Creative thinker with strong understanding of various social media platforms and passion for developing new, engaging ways to communicate with globally disbursed employees
5
Responsibilities For Associate Specialist, Communications Resume
- Lead corporate awards efforts – including strategic planning, research, submission development and tracking for GPTW, corporate, campaign and individual awards
- Provide team support on senior management level media engagements and supporting materials
- Be able to jump in on projects where needed without needing weeks to get up to speed
- Self-starter who can identify and action areas for improvement without excessive oversight
- Develop drumbeat PR and top story programs in support of and promoting our diversity and inclusion initiatives and, when needed, our corporate social responsibility efforts
- Lead Q campusHR and HQ campus PR efforts – working with key stakeholders to develop strategic plans and outreach efforts
- Implement effective public relations programs to support the company’s strategic priorities and enhance its reputation as an industry leader and socially responsible business
- Secure impactful media coverage for Southern Glazer’s subject matter experts, solutions, and the overall brand, including pitching and engaging trade and business reporters, facilitating media interviews and writing/editingbylined articles
6
Responsibilities For Senior Specialist, Communications PSM Resume
- Draft press releases and other external communications materials on corporate social responsibility programs, wine and spirits trends, business wins, strategic partnerships and initiatives, events, and personnelannouncements
- Provide support to the internal communications team with various writing and creative projects, including contributing and posting to SGNN Intranet site
- Organize logistics for all media visits including creating an itinerary that showcases Vail and delivers on our key brand messages
- Intermediate to advanced skiing or snowboarding ability
- Provide support to the crisis management team in crisis planning and response
- Support internal communications programs, including written preparation of executive updates, win announcements and newsletters
- Write press releases, develop media lists, conduct reporting on media relations campaigns
7
Responsibilities For Specialist Communications & Engagement Resume
- Assist in developing a strategic communications plan that supports Vail’s year-round business objectives
- Develop media tools such as press releases, fact sheets, talking points and media kits
- Manages and tracks PR results through reporting metrics that display the value of coverage
- Maintain on-call availability, including weekends and holidays
- Support on implementation of enterprise Corporate Social Responsibility programs
- Collect local market CSR activity and compile for potential use on employee intranet site, social media and Philanthropy report
- Manage I&T’s intranet and/or the assigned director’s intranet and content management (governance, structure and methodology)
8
Responsibilities For Specialist Communications & Content Development Resume
- Produce and publish the 70-page I&T Overview book “Who we are, What we do, and How we do it”
- Organize internal events such as employee town halls, leadership meetings and lunch and learns
- Produce video updates for directors as well as informative videos for specific projects
- Support Ryan’s collateral channel, working with internal clients and the Creative team to write, produce, and maintain brand-compliant brochures and marketing needs
- Perform as copywriter/editor for internal and external communications. Proofread materials for correct spelling, grammar, client-centricity, and brand guidelines
- Cultivate relationships with media and writers; proactively write and pitch stories, coordinate interviews, prepare advance material; arrange photo shoots and respond to media requests
- Work closely with Ryan business leaders and subject matter experts to develop and write contributed articles and social content Assist the Creative team in developing internal and external videos
9
Responsibilities For Media Specialist, Communications Department Resume
- Quickly and effectively respond to requests from internal clients
- Support Ryan’s webinar channel working with internal clients to develop topics and assist in promoting
- Assists with various Clients and Markets administrative needs
- Supports clients by assisting with communications vehicles. Becomes knowledgeable about the specific focus area of business in order to help implement client’s operations and make recommendations, clarifies client leadership communications requirements and coordinates service delivery. Provides positive client relationships
- Partners cross functionally to build communication strategies and tactics, enhance brand reputation, reinforce service leadership and network quality perceptions, support change management and other key initiatives across critical internal and external stakeholders
10
Responsibilities For Specialist, Communications Resume
- Work with manager to handle press inquiries, pitch strategic stories, host visiting press, develop key messages, prepare spokespeople for interviews and serve as a liaison between the resort and press
- Develop and maintain positive and professional relationships with media
- Act as a secondary resort spokesperson for interviews in print publications, television and radio
- Assist in crisis communication scenarios
- Knowledge of Microsoft Word, PowerPoint, Excel, WordPress, BOX, and DropBox or similar programs
- Work closely with the Project Manager and Communications Advisor to develop integrated communications and branding strategy, for both internal and external audience
- Lead the outreach efforts for various platforms and formats including but not limited to print, multimedia, online (web & mobile), social media, infographics, interactive, etc., in accurate, simple, easy-to-understand yet visually-appealing manner
- Draft proposals on high-impact advocacy campaigns, media & policy events, creative communications initiatives, public-private partnership initiatives, as well as internal initiatives
- Coordinate and advise on targeted communications and marketing activities relevant to partner groups (e.g. theme/issue, country, delivery mechanism), in collaboration with Communications Advisers
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