Staff Technical Program Manager Resume Sample
Luz Deckow
4854 Lubowitz Route,
New York,
NY
+1 (555) 619 2627
Work Experience
Staff Technical Program Manager
12/2017
-
PRESENT
San Francisco, CA
- Coordinate execution across multiple projects and drive
- Support execution team with resolution of roadblocks and
- Work with GE business finance teams to disrupt & reimagine complex areas of work
- Very strong experience in finance & digital technology
- Experience in digital technology programs – preferably aligned to chart of accounts implementations etc
- Finance experience in a business – preferably industrial
- Legal authorization to work in the
- Proven track record of managing and delivering multiple
- Manage day-to-day execution of multiple interdependent
Senior Staff Technical Program Manager
01/2013
-
06/2017
Chicago, IL
- Experience required project/program managing or leading the delivery of on-line, secure, scalable software as a service and data as a service
- Experience in software engineering and project/program management
- Firm sense of accountability and ownership for end-to-end project lifecycle. Solid knowledge of the tools and elements of project management
- Qualification in PMP or Scrum
- Practical experience program-managing Software-As-a-Service products and cloud-based services. Solid knowledge in cloud technologies and DevOps practices
- Experienced in software development and project/program management fundamentals (software development life cycle and quality processes, such as scoping, costs, schedules, deliverables, change and risk management, and mitigation)
- Excellent oral/written communication, interpersonal, and analytical skills. Outstanding organizational, prioritization, and multitasking skills
- Exceptional skills influencing, teaming, and delivering solutions in a highly complex and nebulous environment. Ability to conceive of and accept responsibility for projects and see them through to completion
Education
University of the People
2009 - 2013
Engineer's Degree in Computer Science
Professional Skills
- Excellent oral/written communication, social, and analytical skills. - Excellent organizational, prioritization, and multitasking skills
- Dynamic interpersonal and coaching skills with strong communication skills
- Excellent analytical thinking, problem solving, organizational and teaming skills
- Excellent computer skills including Excel, SQL, PowerPoint and Word
- Demonstrate strategic level skills in collaborating with
- Highly analytical and technologically savvy, with strong problem-solving skills
- Excellent interpersonal, organizational, analytical, problem-solving and presentation skills
How to write Staff Technical Program Manager Resume
Staff Technical Program Manager role is responsible for leadership, interpersonal, technical, analytical, business, influencing, design, solutions, multitasking, organization.
To write great resume for staff technical program manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Staff Technical Program Manager Resume
The section contact information is important in your staff technical program manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Staff Technical Program Manager Resume
The section work experience is an essential part of your staff technical program manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous staff technical program manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular staff technical program manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Staff Technical Program Manager resume experience can include:
- Strong leadership skills. Organizationally savvy with good interpersonal skills
- Excellent written and verbal communication skills. Excellent presentation skills. Able to communicate with individuals at all levels within the organization
- Strong leadership skills. Organizationally savvy with good social skills
- Proven planning, prioritization, organizational skills
- Excellent leadership, organizational, change management verbal and written communication skills
- Excellent analytical and problem-solving skills with a history of technical hands-on issue resolution, and superb detail-orientation
Education on a Staff Technical Program Manager Resume
Make sure to make education a priority on your staff technical program manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your staff technical program manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Staff Technical Program Manager Resume
When listing skills on your staff technical program manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical staff technical program manager skills:
- Highly capable of prioritizing and distributing workload effectively across the team
- Strong leadership skills with ability to influence outcomes
- Exceptionally strong leadership skills and ability to
- Strong interpersonal skills, exceptional relationship
- Influencing skills to build consensus
- Demonstrated experience leading and working in a matrixed environment
List of Typical Experience For a Staff Technical Program Manager Resume
1
Experience For Senior Staff Technical Program Manager Resume
- Excellent computer skills and proficiency in Power Point, Excel, Word, and Outlook
- Successful project leadership experience; at least 2 years of experience leading large scale projects or leading at a program level
- Practical experience program-managing SaaS products and cloud-based services in B2B environments. Proven knowledge of cloud technologies and DevOps practices
- Build strong relationships with Business & DT teams to ensure effective project delivery and drive simplification of business processes
- Strong technical program management experience
2
Experience For Staff Technical Program Manager Snei Sd Resume
- Working closely with cross-functional partners to execute on plans and collect audit evidence
- Experience working in an Agile culture using aligned frameworks such as SAFe, Scrum and/or Kanban
- Oracle ERP operations experience, including supporting post go-live and stable operations
- Experience in program management delivering enterprise software
- Ensure overall coordination with business Finance teams, IT teams and Controllers. Maintain effective working relationships with peers and business teams
- Experience leading SaaS system implementations
- Project/program management experience with at least 5 of that dedicated to complex engineering programs
- Provide ongoing feedback about evaluation processes to ensure appropriate capture of key points for an unparalleled customer experience
3
Experience For Staff Technical Program Manager Resume
- Prioritize initiatives within the program and surface risks and trade-offs as well as recommendations to the stakeholders
- Proven knowledge of the tools (MS Office, Project, Jira or Rally, Confluence)
- Experience as product manager on consumer facing products
- Scrum management experience for infrastructure, software, or cloud-based platforms
- Experience with JIRA for project management
4
Experience For Senior Staff Technical Program Manager Resume
- Securing the necessary project and business resources
- Ensuring that the appropriate approval is gained before project inception
- Developing a program structure for the initiative
- Keeping executives and program constituents updated on program status
- Responsible for planning, tracking and directing budgets, KPI’s, goals, and business objectives
- Work closely with Product Management, Engineering and GCO to oversee building of next generation Help Center products
- Confident, self-aware team player open to receiving/providing feedback
5
Experience For Staff Technical Program Manager Snei Sd Resume
- Work on multiple projects concurrently in as fast paced environment and drive change across VMware engineering groups
- Completion, production and distribution of root cause analysis and reporting
- Work as a DT / Business Partner with Finance, Sourcing, and Supply Chain ERP clients
- Be responsible for budget, license, and strategic financial planning for Oracle ERP program
- Serve as a key member of the GEH Nuclear Energy DT staff, ensuring consistency of execution and delivery
- Apply critical thinking and confident business judgment to all program decisions
6
Experience For Staff Technical Program Manager Resume
- Develop & deliver program plans that encompass all phases of planning, development, implementation, production readiness and support
- Drive the status and reporting structure in a manner that is consistent with both Agile principles and the needs of the program
- Develop decision making principles and recommendations for decisions
- Lead the development of solutions across Global Ops Finance Horizontals leveraging the CoA
- Manage program partners, keeping the team aligned and passionate about business drivers
- Help with keeping track of the financial status of the programs and help the Development manager and Product manager make the right decisions
7
Experience For Senior Staff Technical Program Manager Resume
- Preparation of detailed task planning for all project phases
- Drive adherence to the deign blueprint, ensuring that gaps are identified, documented, solution identified and reviewed for approval decision where necessary
- Engage with the support/run team in a timely fashion to ensure that that group are well prepared to take on the support responsibility following go-live
- Provide a post implementation stabilization period, leveraging the appropriate project resources
- Execute a controlled project closure - including lessons learned and transition of any legacy items
- Help transform the team to a data driven organization, using prescriptive and predictive analytics to make decisions
- Run change management process with product owner(s) and engineering leads
- Communicate status, risks with resolution plan, upcoming achievements, and recent releases to leadership teams
- Work with the engineering and product leadership teams to ensure they are fully engaged in strategic decisions
8
Experience For Staff Technical Program Manager Snei Sd Resume
- Play a key role in improving operational efficiencies through automation and process improvements
- Own and lead a variety of customer operations projects concurrently applying a structured methodology and project management approach
- Work on multiple projects concurrently, and lead change across VMware engineering groups
- Communicate objectives, plans, status and results clearly, focusing on critical key points
- Comfort with analytical and data analysis tools including Excel
- Synthesize strategic solutions to interdependent and broad problems
- Establish region’s data analytics roadmap through automation and data science. Enable business and regions smarter decisions through data, insights, and analytics
- Firm sense of accountability and ownership for end-to-end project lifecycle. Solid knowledge of the tools and elements of program management
- Lead content creation, articles, infographics, videos, white papers, internal product press releases to define CoreTech’s brand, products and strategy
9
Experience For Staff Technical Program Manager Resume
- Responsible for developing and evaluating key strategic growth priorities, developing business cases and financial assessments for new strategic initiatives, and helping to answer the organization’s strategic questions
- Develop recommendations to achieve the organization’s financial objectives and determine financial consequences of alternative methods, plans and strategies
- Inspirational team leader who can gain the support and efforts of stakeholders’ teams and task owners
- Partner with Business and Technology executive leadership to refine and execute the strategy for Intuit’s Developer Productivity
- Technical program management or management experience with consumer products and a proven track record of successfully creating and driving technical project plans and their cross-functional teams to meet goals. Proficient in program management concepts, skills and processes
- Relevant partner relationship management experience. Demonstrated track record of successfully leading high stakes partner projects. Proven ability to forge and optimize relationships with partners and colleagues. Natural ability to lead, motivate and collaborate
- Skilled communicator with excellent verbal, presentation and written communication skills. Ability to succinctly communicate and lead project discussions across varying levels of the organization. Strong ability to scale from high-level to detailed, complex product discussions and influence/facilitate results across functions
- Knowledge of enterprise storage systems, storage components, interface/protocols such as SAS and SATA
10
Experience For Senior Staff Technical Program Manager Resume
- Partner with Business and Technology leaders to refine and execute the strategy for the Identity & Profile Program
- Manage and track program execution to ensure successful, high-quality, on-time delivery of Identity services across Intuit Business Unit partners
- Partner with other Technical Program Managers to define, socialize and implement organization-wide processes
- Partner with business, product, engineering, privacy, security, hosting etc. to lead the M&A diligence, develop the integration plan and drive the execution of integration milestones
- Partner closely with CS&D leader to communicate the integration plans and share the weekly updates on integration progress and blockers
- Drive integration roadmaps including complex, multi-phase, multi-program roadmaps, involving multiple contributing teams. Articulate the technology, requirements, goals and milestones of your team
- Experience in M&A product & technology integration
- Change agent: Work across teams and drive behavior/culture change
- Big picture thinker: Ability to understand what drives customer satisfaction and separate the noise from those tasks which impact that objective
List of Typical Skills For a Staff Technical Program Manager Resume
1
Skills For Senior Staff Technical Program Manager Resume
- Excellent interpersonal skills, including relationship building and collaboration
- Well-organized with excellent time management skills
- Experience implementing or supporting Oracle ERP (Oracle EBS experience)
- Proven experience using project management methodologies to
- Proven work experience is establishing a quality assurance program
2
Skills For Staff Technical Program Manager Snei Sd Resume
- Strong knowledge and hands-on-experience running programs in an Agile (Scrum) software development environment
- Solid experience implementing large scale internet based software development or infrastructure programs,
- Able to interface effectively with all levels of the organization, external customers, providers,
- Proven ability to lead; demonstrated abilities to deliver
- Clear, articulate interpersonal and communication skills
- Strong self-directed leadership with proven track record for project execution working with matrixed teams
- Experience in managing SAP ERP implementations. Aviation industry experience is desired
- Facilitate semi-annual strategy planning effort including x-functional team prioritization, cost estimation, and resource planning
- In programming experience with web technologies: HTML, CSS, JavaScript; and programming languages: Java, and Shell scripting
3
Skills For Staff Technical Program Manager Resume
- Experience building products based on data, hypotheses, and MVPs by defining and aligning on clear requirements
- Strong software engineering technical background with a real passion for delivering high performance, quality software
- Experience designing and delivering finance systems solutions – particularly in the FP&A arena
- Experience managing budgets including budget, spend, and
- Highly reliable, able to balance conflicting requirements and respond flexibly to changing priorities and timelines
- Experience working in an Agile culture using aligned frameworks such as SAFe, Scrum and/or Kanban or willingness to learn
- Experience working in an Agile culture using aligned frameworks such as SAFe, Scrum Lean-Agile and/or Kanban
- Experience running agile teams and coaching team members in the scrum process
- Program Management team leadership experience, including 5 or more years years leading programs focused on software or platform development
4
Skills For Senior Staff Technical Program Manager Resume
- Extensive experience driving programs across multiple large organizations/business units with differing business requirements
- Proactively drive the prioritization, budgeting and resource planning of DT work to support business objectives and key initiatives
- Experience developing a service for FedRamp and/or taking a service through a government certification process
- Strong track record of understanding and interest in current
- Clear & strategic thinker: strong problem-solving
- Demonstrated analytical, quantitative, and decision-making
- Experience in program management delivering enterprise software
- Deliver an outstanding experience for our customers
- Total experience with increasing responsibility
5
Skills For Staff Technical Program Manager Snei Sd Resume
- Good understanding/knowledge of the global and local business strategy
- Experience working with DevOps teams
- Experience with metric-based reporting
- Demonstrated ability to work in a matrix environment, building relationships to influence at all levels
- Experience in Storage - SAN or any enterprise storage
- SQL experience and proficiency
- Advanced skill with Excel/pivot tables and PowerPoint
6
Skills For Staff Technical Program Manager Resume
- Knowledge and experience with software development lifecycle and agile methodology
- Strong understanding of finance and sourcing business processes
- Experience managing Product Development – specifically Help Center / Self Help projects/programs
- Experience and comfort operating autonomously across multiple teams and projects
- Strong strategic thinker who can translate strategies into quantum-leap digital solutions with concrete actions & tactical plans
- Strong knowledge of GE project management, financial and DT processes
7
Skills For Senior Staff Technical Program Manager Resume
- Demonstrated ability to work in a matrix environment, and ability to influence at all levels
- Computer science education or equivalent experience
- Experience in technology focused programs
- Demonstrated ability to lead, coach and motivate individuals and teams, especially in a matrix and global environment
- Demonstrated ability to drive Strategy alignment with senior leaders
- Possess a proven understanding of the product lifecycle
- Lead planning for India program, partnering with key stakeholders across product management, engineering managers, architects and quality engineering leaders
- Go beyond established analytical thinking and problem solving by applying creativity to unconventional concepts and out-of-the-box solutions
8
Skills For Staff Technical Program Manager Snei Sd Resume
- Responsible for identifying opportunities across engineering and supply chain, including the factory, to drive measurable value that impacts BHGE financials
- Work with the engineering team to identify and remove cross product roadblocks early in planning phase itself
- Support or leading various engineering events and activities such as all-hands, tech talks, off-site, hackathon, etc
- Expert in using mainstream engineering and program management productivity tools like jira, confluence, etc,
- Build new hire and annual training program and prepare teaching plans
- Identify training needs by evaluating strengths and weaknesses
9
Skills For Staff Technical Program Manager Resume
- Define, socialize and implement organization-wide processes. Bias to action/increasing velocity using agile methodologies
- Work closely with the Development Manager, Product Manager, Tech leads of various Scrum leads for planning and tracking Scrum deliverables of the Online teams
- Pre-project planning and preparation, including construction of the key project charter components (as captured above)
- Meet frequently with product, engineering and business partners to develop a keen understanding of their business processes and needs
- Handle resolution of urgent engineering issues while communicating changes to business partners
- Expertise in a variety of FP&A or accounting systems and processes
- Comfortable working in a team-oriented, deadline driven
- Articulates the story, uses two way communication and influences outcomes and ongoing results
- Nimble, creative, and can-do approach to solving hard
10
Skills For Senior Staff Technical Program Manager Resume
- Organize project teams comprising from internal and external
- Lead product portfolio teams, ensuring critical product and service are capabilities are planned and delivered per the BU’s strategy
- Provide hands-on program management to deliver outstanding outcomes
- Develop processes leading to improved operational excellence with minimal overhead
- Manage program stakeholders, keeping the team aligned and focused on business drivers
- Ensures that appropriate agile software engineering practices are adhered to
- Self-starter - requires minimal direction to accomplish
List of Typical Responsibilities For a Staff Technical Program Manager Resume
1
Responsibilities For Senior Staff Technical Program Manager Resume
- Develop a program structure and drive a program operating rhythm to bring together complex, cross-organizational teams
- Drive creation of program roadmaps and execution plans across all phases of planning, development, and production readiness and launch
- Determined: This individual needs to be able to push a plan forward despite organizational resistance
- Motivator: This individual needs to be able to motivate others and understand the different motivators people have
- Leads execution in partnership with Identity & Profile program leadership (Engineering, Product Management, Architecture, PMO and other cross-functional groups to deliver successful outcomes
- Builds relationships with diverse technical and non-technical leaders in Intuit’s broader Business Units (BU) and Functional Groups (FG), leveraging those relationships to achieve program objectives
- Facilitates technical discussions and decisions for the program balancing short/long and the needs of all stakeholders
- Manages cross-Agile Team / cross-BU/FG dependency coordination and roadblock escalations
2
Responsibilities For Staff Technical Program Manager Snei Sd Resume
- Effectively communicates program information appropriately to varying levels of stakeholders across organizational boundaries, including senior leadership, with little guidance needed
- Applies critical thinking and confident business judgment to all program decisions
- Develops & delivers program plans that encompass all phases of planning, development, implementation, production readiness and support
- Anticipates risks, identifies mitigation/contingency plans & drive appropriate decisions and actions. Communicate results clearly and in actionable form
- Strong communication skills appropriate for executive-level audiences visually communicating goals of program, relationship to business goals, progress and other relevant success criteria
- Lead and drive program execution for multiple teams in partnership with Engineering, Product Management, Design, teams, Operations and other cross functional group to deliver successful business outcomes by fostering collaboration, managing dependencies and with shared accountability
3
Responsibilities For Staff Technical Program Manager Resume
- Run programs using best Agile practices for initiating, planning, and executing intermediate-to-large scale cross - functional critical programs.Anticipate risks and proactively manage them risks before they become blockers
- Partner with key stakeholders in executive teams, product management & engineering, and various cross functional teams to effectively drive towards program outcomes
- Quickly and effectively identify and clarify the critical issues and dependencies that need action and drive them through to closure. Communicate results clearly and in actionable form. Effectively balance business needs versus technical constraints
- Thrive in establishing order and clarity amongst ambiguity and chaos
- Communicate progress across the organization and at all levels; Includes program status, risks, dependencies and change control
- Anticipate, recognize, and work through resistance or setbacks independently
4
Responsibilities For Senior Staff Technical Program Manager Resume
- Work well with others when conflicts arise, with ability to influence others to work towards program outcomes
- Strong Program Management team leadership experience, including 5 or more years leading multiple complex cloud software development projects, and/or end-to-end process design programs
- Excellent influencing skills. Demonstrated ability to work in a matrix environment, and ability to influence at all levels and build strong partnerships across organizations in delivering the best outcome of complex programs
- Outstanding communication skills appropriate for executive-level audiences visually communicating goals of program, relationship to business goals, and other relevant success criteria
- Good understanding of Kanban, Agile and Scrum development methodologies
- Work closely with product managers, engineers, and engineering leadership team across the globe to define program objectives and key results, and establish project plan
- Manage all aspects of program execution including partner management, operation review, and product go-to-market effort, resource allocation, success criteria, and milestones
- Work with business partners for requirement gathering and with engineering managers/leads to establish resource plan and maintain engineering roadmaps
- Develop relevant product and engineering business operation artifacts and standard methodologies
5
Responsibilities For Staff Technical Program Manager Snei Sd Resume
- Engages key cross-functional business and IT stakeholders like functional teams, GE Healthcare/Digital functional/technical COEs and 3rd party providers to determine and execute digital priorities in alignment with business priorities with clear measurable business outcomes across SHS regions
- Hands on technology application to analyze the business problem and implement the most optimal, modular and scalable architecture and solution for a given business problem
- Accountable for delivering the desired business outcome and proactively driving business adoption of a given solution and meeting its technical and quality objectives in a timely manner
- Manage business solution delivery life cycle by performing daily activities, issue resolution and communication across functional leaders, key business stakeholders, senior executive teams and project execution teams
- Creation and tracking of holistic project plans that encapsulates all aspects of the project (resource supply/demand, budget, milestones etc.) and identifying/managing risks and interdependencies/hand off points between teams and functional engagement points
- Understand the GEHC strategic platforms and processes to deliver the most optimal solution - Work with various digital teams across the globe to promote reuse and enable agile deployment of solutions
- Demonstrated application of technology skills primarily in the area of architecture, design and deployment in the relevant technology areas
6
Responsibilities For Staff Technical Program Manager Resume
- Experienced in managing requirements life cycle working directly with business stakeholders
- Collaborate with cross-business partners and engineering
- Periodically evaluate ongoing programs to ensure that they reflect any changes
- Demonstrated project management skills including project initiation, scoping, resourcing, scheduling, expense and investment budgeting, risk management, communication and Project management experience in global environments
- Awareness and ability to deliver compliance requirements
- Work with Executive Leadership to establish vision and drive
- Meet targets for agent performance evaluations - completes performance evaluations for a random sample of interactions to help provide data about overall performance levels
- Provide professional and constructive feedback about strengths and areas of opportunity during coaching of expert service desk agents
- Nurture a collaborative environment in which team members are encouraged to voice ideas and concerns
7
Responsibilities For Senior Staff Technical Program Manager Resume
- Be the ‘face of quality’ – an accessible resource for agents to ask questions and get clarification
- Lead Root cause investigation and analysis on process & quality related issues
- Develop countermeasures and implement solutions
- Provide face to face feedback to all levels of management on both operational and strategic root cause, ensuring action is taken to reduce the causes of complaint
- Liaise with departments and key stakeholders to drive continuous improvement across the business
- Adhere to all relevant regulatory rules and guidance applicable to the role
8
Responsibilities For Staff Technical Program Manager Snei Sd Resume
- Provide overall leadership for Nuclear ERP Change review board for GE Hitachi Nuclear Energy DT (Digital Technology)
- Maintain up to date knowledge of ERP technology trends and standards and work as a partner to promote their use
- Lead execution in partnership with Identity & Profile program leadership (Engineering, Product Management, Architecture, PMO and other cross-functional groups) to deliver successful outcomes
- Build relationships with diverse technical and non-technical leaders in Intuit’s broader Business Units (BU) and Functional Groups (FG), leveraging those relationships to achieve program objectives
- Demonstrate up-to-date expertise in Program/Project Management and applies this to the development, execution, and improvement of action plans
- Facilitate technical discussions and decisions for the program balancing short/long and the needs of all stakeholders
9
Responsibilities For Staff Technical Program Manager Resume
- Ensure that appropriate agile software engineering practices are adhered to
- Provide technical leadership to the team, and drive closure of technical issues by working with front/backend and partner engineers
- Lead the portfolio lifecycle and solutions from sprint planning to end-user adoption
- Manage cross-Agile Team / cross-BU/FG dependency coordination and roadblock escalations
- Effectively communicate program information appropriately to varying levels of stakeholders across organizational boundaries, including senior leadership, with little guidance needed
- Anticipate risks, identify mitigation/contingency plans & drive appropriate decisions and actions. Communicate results clearly and in actionable form
- Communicate the plan, status and risk to Director and Vice President level stakeholders
- Build trust and drive change on a program across multiple portfolios
- Drive and own the program strategy including tying the business unit, portfolio and program strategy together. Use influence to help teams understand how the program fits into the overall strategy
10
Responsibilities For Senior Staff Technical Program Manager Resume
- Breakdown and organize the program into manageable pieces that can be delegated or individually owned
- Partner with leadership to create an environment where the teams are recognized and feel encouraged to the point that they want to work on your program(s)
- Identify risks, develop a risk mitigation plan and gain buy in from stakeholder
- Use data, principles and risk mitigation to assess progress to plan
- Drive development & implementation of process simplification and digitization for across core
- Your partnership with the leadership team to drive operational and transformation
- Deliver insightful updates to executive staff and other key partners
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