Student Associate Resume Sample

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Dashawn Bode
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Work Experience


Associate Director of Student Affairs
03/2018 - PRESENT
Boston, MA
  • Building daily work loads and schedules through effective coordination with various departments
  • Ensure service is provided to external or internal customers on a timely basis
  • Ensure all orders are accurate and completed at customer due dates
  • Relays problems causing delays to both the customer and various departments involved
  • Escalate on due dates Optimizing force (Technicians) to load (Tickets) on due date by partnering with Jeopardy Handling Associates
  • Internal escalation of service jeopardy conditions (missed appointments, force to load unbalance)
  • Meeting & exceeding targets (renegotiating appointment offerings on due date, missed appointments on due date)
  • Tracking and escalating all escalations and follow through to external customers up to completion
Associate Director, Student Affairs
03/2014 - 12/2017
Boston, MA
  • Ensure all escalations for next day are ready for load on due dates
  • Verify orders for accuracy and completeness and ensure availability of equipment and material
  • Coordinate with all involved departments to ensure due date can be met and advise customer of the due date
  • Appropriate technician and equipment are assigned for completion of orders
  • Review and finalize loads by ensuring equipment and material have arrived, all access information is available and due date has not changed
  • Negotiate new due date when completion date is compromised by various problems
  • Ensure technician safety by keeping track of their location at all times
  • Answer requests from various departments
Student Associate
04/2009 - 11/2013
Phoenix, AZ
  • Coordination of activities which are under time restriction
  • Unpredictable work load
  • Excellent communication skills (including assertiveness and influencing others)
  • Thrive in a quick paced environment and work well under pressure
  • Strong time management skills to re-prioritize workload and the demands of internal/external customers continuously under time restrictions to meet
  • Educate and persuade internal/external stakeholders to partner on delivery of timely service to our customers
  • Provide leadership to the entire Student Involvement staff to produce Student Involvement’s signature community-wide annual event, Mason Day
  • Earned master's in higher education, counseling or related field

Education


Central Michigan University
2005 - 2009
Master's Degree in Higher Education

Professional Skills


  • Excellent communication skills, diplomacy, discretion, and presentation skills; a positive and professional demeanor
  • Excellent communication, team participation, team building, and human relation skills
  • Excellent communication, organizational, and program assessment skills
  • Strong organizational skills with the capability to manage multiple projects simultaneously
  • Demonstrated managerial and team leadership skills are essential
  • Programming and debugging skills
  • Demonstrated ability to review and prioritize work in order to take appropriate actions without advanced approval, ensuring close attention to detail

How to write Student Associate Resume

Student Associate role is responsible for leadership, database, credit, training, reporting, design, travel, events, programming, software.
To write great resume for student associate job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Student Associate Resume

The section contact information is important in your student associate resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Student Associate Resume

The section work experience is an essential part of your student associate resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous student associate responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular student associate position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Student Associate resume experience can include:

  • Sensitivity to the needs of underrepresented populations and experience dealing with a diverse student population
  • Represents the First Year Experience office on various university wide committees
  • Take a leadership role in the establishment of master’s student services strategic priorities
  • Reporting to the Director of Student Services within SIS, the incumbent is an integral part of the student services advising team
  • Clerical tasks (answering phones, copying, filing, etc.)
  • Follow up on courses/topic areas still needed, outstanding issues with scheduling, faculty or lecturer course assignments

Education on a Student Associate Resume

Make sure to make education a priority on your student associate resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your student associate experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Student Associate Resume

When listing skills on your student associate resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical student associate skills:

  • Work effectively in a dynamic environment with multiple and sometimes conflicting priorities
  • Considerable skill in handling people and managing negotiations in order to maintain good relations with others
  • Problem solve with minimal supervision, exercise good judgment, prioritize, and work under pressure during high volume times
  • Problem solve with minimal supervision, exercise good judgment, prioritize, make decisions, and to work under pressure during high volume times
  • Strong Dispatching experience
  • Three years’ experience in constituent-facing/services environment or equivalent combination of education and experience

List of Typical Experience For a Student Associate Resume

1

Experience For Associate Director of Student Affairs Resume

  • Demonstrated skills, knowledge, and abilities to effectively lead and collaborate with a diverse population of students, staff, faculty and administrators
  • Experience in graduate student academic advising
  • Familiarity and/or experience using MicroStrategy
  • Experience using technology to support data management and presentations
  • Significant professional experience in higher education/student services or related work
  • Experience in student affairs, higher education, or related area
  • Student Affairs experience
  • Advise students on bar qualifications, including course selection and other requirements
  • Manage the curriculum review process, in coordination with the Deputy Dean
2

Experience For Associate Director, Student Affairs Resume

  • Convene curriculum review meetings
  • Collaborate with the Assistant Director of Faculty Affairs to efficiently onboard new faculty and lecturers
  • Coordinate Harris academic certificates, including meeting each year with certificate Faculty Directors, updating requirements, and ensuring that certificate courses are prioritized on course schedule
  • Manage the Graduation Compliance process
  • Coordinate support for Students of Concern
  • Participate in recruitment and orientation events
3

Experience For Summer Student, Associate Control Centre Resume

  • Coordinate Internship applications; and
  • Works with over 40 on-campus offices to coordinate schedules, logistics, and the communication of information to students and their family members regarding Orientation
  • Supervises the Program Coordinator for Orientation, the Orientation & Pegasus Parent Program Graduate Assistant, NODA Intern(s), three Student Orientation Coordinators (SOCs), and 32 Orientation Team students
  • Coordinates and cooperates with other offices, agencies, and programs within the university to meet the special orientation needs of Honors, LEAD Scholars, student Athletes, students with disabilities, multicultural, scholarship, international, and other targeted populations
  • Assist with administration of Orientation web reservation system vendor, VisualZen, Inc. (VZ). Responsibilities include: testing the programming of Orientation sessions within VZ (main, regional, online), monitoring event registrations, scheduling event e-mails, and updating necessary material
4

Experience For Associate Director of Jewish Student Life Resume

  • Responsible for recruiting, selecting, training, and supervising the Orientation Team in conjunction with the Program Coordinator. Additionally, provides support in SLS 2715: Peer Leadership course for Orientation Team
  • Assists with oversight of the Orientation budget. This includes a review and assessment of allocations or reallocations within the departmental budget
  • Completes full assessment of Orientation program in addition to reports and data analysis of programs and initiatives
  • Collaborates with UCF Connect and the Center for Distributed Learning to provide structure to the Orientation process for Connect campuses and UCF Online students
  • Collaborate with instructional faculty in addressing students facing academic difficulties
  • Works with community business and vendors regarding advertisements and sponsorships
  • Meet regularly with FYE Director for open communication and updates regarding the program
  • On a 24 hours per day/7 days per week on-call status, providing crisis management direction, support, and care for students
  • Oversees the day-to-day operations of FYE in the absence of the Director
5

Experience For Associate Director of the Center for Student Involvement Resume

  • Provides direct supervision to one Assistant Director, one Coordinator for Student Leadership, one Coordinator for Living Learning Community, and indirect supervision of one Administrate Assistant III, and approximately 280 student staff comprised of both graduate and undergraduate students
  • Oversees and provides leadership for the selection, orientation, and training of 183 Resident Assistants, 33 graduate staff, and 17 Peer Mentors. Coordinates implementation of the departmental residential curriculum. Works directly with representatives from each housing functional unit to update, educate, and implement curriculum model
  • Provides oversight to the Student Learning and Engagement budget, including funds for: Gator Dining, programming, research/assessment, staff training and development, living learning community initiatives, faculty-in-residence, academic support, and SLE strategic initiatives
  • Overtime required during busy time including opening/closing of residential halls, emergencies and other events and activities
  • Coordinate, plan, and implement student services for Schar master’s students including academic advising activities, registration, and other associated student services processes for students in 8 master’s degrees and 8 certificate programs located across two campuses
  • Lead the development and implementation of a long-range student services assessment plan based on learning outcomes
  • Plan and implement new student orientation, graduation activities, co-curricular events, and academic support workshops in conjunction with other student services staff
6

Experience For Associate Director of Student Dispute Resume

  • Counsel students on issues surrounding program progress, academic policies, and academic concerns
  • Evaluate services and processes in consultation with the Director of Student Services and Assistant Dean for Admissions and Student Services, and utilize business intelligence data to expedite processes within the Student Services Office
  • A willingness to work in a team-oriented office
  • Work with a computer
  • Able to generate and manage email
  • Previous management experience, student counseling experience in higher education, Microsoft Suite proficiency, CRM experience and database query proficiency
  • Preference given to those who maintain Dean’s List recognition
7

Experience For Associate Director, Student Experience Resume

  • Demonstrated proficiency in MS Office applications (Word, Excel, PowerPoint) and Google (calendar, drive, email). Database applications, CRM tools (i.e. Salesforce or comparable system) including data entry and report-writing
  • Demonstrate a commitment to service excellence by embodying Ross core values, mission, and vision in every aspect of the role working with students, faculty, staff, and visitors
  • Language other than English (speaking/reading/writing) is desired
  • Relevant increasingly responsible professional level experience including experience with advising at-risk students, developing policies and procedures, and supervising staff, or an equivalent combination of education and experience
  • Excellent written, verbal, analytical, research, and presentation skills
8

Experience For Student Services Coord Associate Resume

  • Dependability and a professional demeanor, student-service orientation
  • High level of confidentiality and diplomacy as well as the ability to handle sensitive and confidential matters with discretion required
  • A high energy level, patience and a sense of humor
  • Designs, builds, tests, and deploys code for web, desktop and/or mobile applications using Java, JavaScript and other frameworks and programming languages, as appropriate
  • Updates and maintains software and support documentation as needed
9

Experience For Student Production Associate Resume

  • Contributes to the team’s culture of high code quality
  • Safeguards the integrity of the University’s dispute processes and ensures that they impartially meet the University’s institutional equity requirements for students
  • Partner with local community organizations to expand and share resources, leveraging employer relationships, develop and implement action learning opportunities for students
  • Consult with the potential sponsors in the design and development of their project proposals
  • Follow-up with potential MAP sponsors until project submissions are complete and approved
  • Knowledge of the field of study within HHS
10

Experience For Student Associate R&D Resume

  • Teach a 1/1 academic load
  • Along with the Assistant Dean, serve as a point person on all student life issues by seeking out information concerning the quality of student life and using this feedback to strengthen the student community and enhance the educational experience
  • Assist the Admissions Office in the recruitment of minority applicants
  • Support the Assistant Dean’s initiatives and programming as needed, including student wellness initiatives and professional development programming; coordinate special events and programming, such as Martin Luther King Day and First-Year Orientation Service Day; administer honors and awards programs
  • Represent the Assistant Dean at on-campus and off-campus events, as needed
  • Serve as preliminary point person and investigator on disciplinary matters
  • Chair Awards Committee
  • Serves as coordinator of Advisor-in-Residence program. Assists University faculty members who seek opportunities for involvement in residence hall activities and programs through both formal and informal means. Coordinates classes (curriculum, instructor selection and training, course registration) linked to living learning communities and student leadership

List of Typical Skills For a Student Associate Resume

1

Skills For Associate Director of Student Affairs Resume

  • Intermediate PC skills (Outlook, Word, Excel, PowerPoint)
  • Superior analytical skills and the ability to identify and evaluate legal issues
  • Developed leadership skills with the ability to inspire and motivate team members
  • Work effectively in a high-stress fast paced environment
  • Operate Microsoft Word, Excel, the internet and email at the intermediate level
2

Skills For Associate Director, Student Affairs Resume

  • Demonstrated ability to manage multiple projects with tight deadlines and consistently meet deadlines
  • Experience with PeopleSoft and Microsoft products
  • Advising clients on or selling investment products
  • Provide data by running reports using MyReports, Dashboard, PeopleSoft, WebXtender, and Excel to evaluate, related to graduate recruitment and admissions
  • Coordinate with undergraduate public policy department on instructor teaching scheduling
3

Skills For Summer Student, Associate Control Centre Resume

  • Manage communications to faculty about teaching assignments, classrooms, grading deadlines, and other course management issues and access
  • Assist the Director of Student Services in providing SIS students with quality academic advising and support
  • 4 Week Paid Training
  • Professional demeanor, including tact, discretion, and a customer-service oriented approach to the job required
  • Greet office guests and meeting attendees
  • Gather billing information for financial report
  • Flexible work schedule (evenings and weekends) and outstanding work ethic
4

Skills For Associate Director of Jewish Student Life Resume

  • Ensure targeted project solicitation goals are reached and maintained to support Ross action-based learning curriculum
  • Collaborate with Faculty Director of BBA Capstone MAP and Business Development Manager in assessing project submissions to ensure proper relevance and scope
  • Self-starter demonstrating thoroughness and follow-up
  • Manage data/information and use for decision making on a scalable basis
  • Keen understanding of confidentiality and ethical issues related to student affairs work
5

Skills For Associate Director of the Center for Student Involvement Resume

  • Coordinate grading of students’ courses at end of each term
  • Set Harris course schedule, including time and room assignments
  • Provide enrollment and course evaluation data to assist in decision making about course offerings
  • Solicit faculty and lecturer teaching preferences
  • Schedule final exams according to a standardized schedule
  • Design and create written resources to assist instructors with logistics of teaching in Harris website instructor portal
6

Skills For Associate Director of Student Dispute Resume

  • Manage administrative details (attend relevant university meetings, process planning and implementation, new initiatives, etc.)
  • Work schedule: Available 7 days a week
  • Full Service Cafeteria w/ Starbucks
  • Quickly garner credibility with students and faculty
  • Addresses salesforce cases from prospective graduate students and provides general 1:1 advising through email, phone, in person, and through Adobe Connect and Skype
  • Works nights and weekends as necessary to meet established timeframes
  • 0104 William P. Johnston Hall - Office
  • Answer main office phone line, refer calls to appropriate staff, and deliver messages as needed
7

Skills For Associate Director, Student Experience Resume

  • Enter data from Inclusive Excellence workshop evaluations for assessment
  • Design and deliver educational workshops and programs
  • Draft, revise, and send correspondence as directed by staff
  • Assist with the maintenance of the office’s web site
  • Serve as an office representative for campus programs, events, and committees
8

Skills For Student Services Coord Associate Resume

  • Participate on search committees to screen applicants, interview candidates, and recommend potential hires
  • Accident Prevention Plan Compliance
  • Administer a broad range of student life initiatives, consisting of academic, social and wellness activities for all students; evaluate and recommend decisions on program eligibility
  • Provide guidance and counsel to approximately 60 diverse student organizations, supervising their budgets and overall programming; including providing travel assistance and processing reimbursement requests
  • Plan and implement Orientation and Graduation; recruit and train temporary staff and students assisting with student events
  • Provide advice to students on a range of issues, including, but not limited to, personal matters, academic program policies, accessibility, community standards, etc., in order to assist them in making appropriate choices and decisions
  • Collaborate with campus partners to help resolve program issues and concerns, interpret policies, and mediate complex and sensitive issues
  • Supervise course and exam accommodations for disabled students, ensuring accommodations are timely and effective in accordance with the Americans with Disabilities Act
  • Administer course evaluations for all law courses, summarize data and prepare reports for the Dean and faculty search committees
9

Skills For Student Production Associate Resume

  • Resolve multi-dimensional matters in response to students in crisis and mediate conflicts between students
  • Develop and Implement plans for outreach efforts, develop and maintain external community and university liaison; produce weekly newsletter, Weekly Brief
  • Lead, create and contribute to development of practices and organizational change to improve processes and workflow, develop resource guides such as Student Handbook and Student Organization Handbook
  • Demonstrable experience evaluating advising and retention programming
  • Experience in object-oriented or functional design and development
10

Skills For Student Associate R&D Resume

  • Being a Workspring brand ambassador, helping and focusing on the needs of our guests
  • Be able and willing to work all shifts, including nights, weekends, holidays, and overtime
  • Familiarity with Student Information Systems and/or Advising Software (i.e., Ellucian Banner, DegreeWorks, Student Success Collaborative); and
  • Along with the Associate Dean for Student Affairs, hire, train and supervise Student Affairs Administrative Assistant (to be hired)
  • Manage Student Affairs and Student Organization websites
  • Able to show up on time and work scheduled shifts
  • Be able to work in extreme temperatures, in dusty and noisy conditions, work from heights, and in confined/restricted areas
  • Be able to lift 2-20 pounds regularly, climb steps and ladders, and stand or work up to 3 hours at a time for 10-13 hours
  • Python, in particular Flask

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