Supervisor Environmental Services Resume Sample
Walton Pouros
9515 Okuneva Ranch,
New York,
NY
+1 (555) 394 4565
Work Experience
Supervisor Environmental Services
02/2016
-
PRESENT
New York, NY
- Responsible for hiring, discipling and evaluationg employees. Assists in the training of new employees by means of demonstartion of the use of each cleaning agent and appliance, and by assigning them to work with experienced employees
- Provides direction and guidance
- Develops processes and procedures to ensure the facility is safe, sanitary and has an attractive appearance
- Manages budget, explaining variances as needed
- Participates in facility quality assurance
- Supervises staff concerning overall areas of responsibility which include quality standards, department policies & procedures, & service levels
- Ensures compliance w/ federal, state, & local regulations
- Coordinates, schedules, & conducts employee training/development necessary to meet established performance standards, teamwork, & service criteria
- Performs area inspections w/ assigned EVES staff, to evaluate/monitor performance, customer satisfaction, & infection control program compliance
AHD Supervisor, Environmental Services PB
02/2012
-
09/2015
Los Angeles, CA
- Ensures general inspections are completed daily & formal inspections are completed monthly in all building areas
- Supervises groundskeeping employees (if applicable) to ensure that work techniques, quality assurance standards, department policies & procedures, & job specification are adhered to
- Researches & resolves variances; identifies & recommends opportunities to decrease costs & increase service levels
- In collaboration w/ human resources, manages labor relations activities of the department & ensures compliance w/ local contracts
- Provides ancillary support for scheduling & coordination of conference room setups, audio-visual equipment supervision
- Manages & maintains inventory supplies w/ established par levels
- Support PCMC’s hallmarks of service excellence and quality for all job responsibilities
- Observes and evaluates the standards of quality provided by Environmental Services department
Education
Naropa University
2006 - 2011
School's Degree in Performance
Professional Skills
- Management skills, including interviewing, organizing, planning, and problem solving skills required
- Mathematical skills are needed to develop schedules and prepare daily reports
- Experience working in environmental services, with one year in a hospital setting
- Significant (usually three (3) - five (5) years) experience in working with bargaining units and contract interpretation
- 12-24 months of experience in an institutional/hospitality setting
- Demonstrate compliance with Wellstar/Department policies and procedures as well as all
- Previous management experience
How to write Supervisor Environmental Services Resume
Supervisor Environmental Services role is responsible for training, research, reporting, payroll, security, purchasing, software, transportation, leadership, independent.
To write great resume for supervisor environmental services job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Supervisor Environmental Services Resume
The section contact information is important in your supervisor environmental services resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Supervisor Environmental Services Resume
The section work experience is an essential part of your supervisor environmental services resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous supervisor environmental services responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular supervisor environmental services position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Supervisor Environmental Services resume experience can include:
- Facilitate departmental policies and procedures that guide and support the provisions of service and maintain departmental compliance with all regulatory/accreditation requirements
- Make individual work assignments to the Environmental Services Support Technician. Completes follow-up tour to ensure quality performance. Coordinates job activities and responsibilities of assigned personnel
- Responsible for the efficient and effective utilization of assigned personnel, equipment and supplies in carrying out housekeeping operations and maintaining a high standard of cleanliness
- Plans, coordinates, assigns, and monitors projects in all patient, clinical, and public areas, developing and maintain a system of communication among the LGH staff
- Guides the development of the staff through instruction and direct training and in service follow-up, providing direction, coordinating and reviewing their activities
- Coordinates the disposal, transfer and/or storage of hospital furniture, equipment, and supplies, as necessary and possesses a working knowledge of MSDS, compactor recycling operations and universal precautions
Education on a Supervisor Environmental Services Resume
Make sure to make education a priority on your supervisor environmental services resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your supervisor environmental services experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Supervisor Environmental Services Resume
When listing skills on your supervisor environmental services resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical supervisor environmental services skills:
- Strong problem solving, conflict resolution, analytical skills, effective oral and written communication, strong interpersonal, and negotiation skills required
- Effective communication and interpersonal skills to direct and oversee work of staff, and communicate effectively with other disciplines and departments
- Analytical skills necessary to direct provision of procedures, resolve technical problems, and identify training needs
- In-depth knowledge of pulmonary care principles, procedures and techniques, as well as technical skills in equipment operation and maintenance
- Time management and organizational skills are needed to ensure productivity standards are met and multi-disciplinary responsibilities are handled
- Usually two (2) years of experience in a lead or supervisory position required
List of Typical Experience For a Supervisor Environmental Services Resume
1
Experience For Supervisor, Environmental Services Resume
- Participates in interviewing, selecting, evaluating, counseling and commending employees according to hospital and departmental policy
- Answers all alert calls as to stats not being cleaned, employees not logging in after breaks or lunches
- Make independent decisions that affect daily operations, staffing, and projects in the work group and/or department
- When required, can perform all the routine job responsibilities of a housekeeper and floor tech, including but not limited to patient and non-patient room cleaning, surgery suite cleaning, trash disposal, hazardous waste disposal, terminal cleaning, and floor maintenance
- In consultation with Manager/Director, recommend hiring/termination, formally appraise performances, coach/counsel employees, and take disciplinary actions
- Monitors and conducts meeting set ups as assigned by their supervisor
- Schedules, maintains and coordinates project cleaning tasks for each shifts project crew
- Focuses on opportunities to facilitate the steady operation of the department by handling day to day procedures
2
Experience For AHD Supervisor, Environmental Services PB Resume
- Supervises employees in daily operations. Maintains staffing levels, approves and schedules paid time off and leave requests
- Encourages and supports morale building activities and positive attitudes. Communicates with employees and provides orientation on policies
- Orders and maintains linen at appropriate inventory levels
- Lead team efforts to control cost, maintain/improve efficiency, and develop goals for the department
- Monitor all areas for compliance with standards for environmental safety and sanitation, direct corrective action and report results to Manager/Director
3
Experience For Supervisor Environmental Services Linen Resume
- Direct activities of the department in the absence of the Manager or Director
- Conducts quality control inspections to assure standards are met and necessary work is being completed. Assists with the department inventory levels of supplies and equipment
- Assists with department scheduling and staffing to ensure adequate coverage and service to all areas of the facility. Provides Flex Scheduling to accommodate changes in census and/or work loads
- Performs both essential and non-essential job functions in a safe manner as identified by Presence Health Care
- Advises and assists housekeepers as necessary
- Also makes sure all employees have logged in at the start of their work shift and have logged out at the end of their work shift
- Communicate with and keep department director well informed of situations, reactions, breakdown of equipment/supplies needed to promote a positive work environment
- Maintains working knowledge and proper usage of BedTracking System
4
Experience For Supervisor Environmental Services Resume
- Handles laundering of Environmental Services department items. (i.e. mop heads, micro fiber mops, micro fiber green cloths, cubicle drapes and bonnets)
- Complies with and follows Guidelines and Procedures established for Lead Environmental Services Aide
- Conducts interviews with tenants and department managers on a daily basis to ensure quality of service
- Enforces hospital and departmental rules and regulations
- Familiar with patient rights and HIPAA. Observes and respects the confidentiality of patients and personnel as per hospital policy
- Has knowledge of Infection Control policies, Environment of Care Management plans, safety policies (patient safety goals, hospital disaster plan) OSHA Bloodborne Pathogens and Hazard Communication Program
- Is proactive, creative and innovative in designing methods to improve and sustain high-level performance and productivity with department
- Has knowledge of waste management polices
5
Experience For Supervisor, Environmental Services Resume
- Maintains knowledge of and works in compliance with Joint commission, Department of Health, OSHA and other regulatory agencies
- Makes rounds to ensure that all department employees have completed their daily assignments
- Monitors safety and security practices of all department employees
- Orients and trains new employees
- Performs competency verifications and performance management reviews within time guidelines as assigned by department director
- Performs job responsibilities in compliance with Performance Standards created for position
- Responds and resolves service complaints
- Measures the quality of work of EVS employees to ensure quality meets department standards
- Makes work assignments, setting work priorities, projects and carries out inspections, with documented evidence on a regular basis to insure that schedule and pre-established standards are being kept
6
Experience For AHD Supervisor, Environmental Services PB Resume
- Assists in the requisitioning, maintenance, storage, testing and rating of products and equipment; recommending needed changes. Prepares and submits work orders on defective equipment and on building repairs to the Maintenance Department
- Communicates with Bed Control and the Nursing Units on Checkouts, Patient Room status prioritizing assignments/projects during times of increased demands. Proficient in the use of TeleTracker and expediting patient throughput
- Counsels employees and refers unsatisfactory personnel to the Manager of Environmental/Linen Services and Grounds, in accordance with established hospital policies
- Coordinates discharge assignments using the ESCt (Environmental Services Computer tools) computer program
- Prepares records and documents daily activities to reflect the work that was performed and evaluates personnel assigned to their area
- Coordinates the activities of employees in their assigned areas and reports issues to the Department Director, when necessary
7
Experience For Supervisor Environmental Services Linen Resume
- Is knowledgeable of all positions on all shifts
- Is able to flex their schedule to meet the needs of the department, and hospital
- Participates in disaster drills
- Sets high standards for self and staff
- Motivates others to obtain desired results without pressure or coercion
- Accepts accountability for his / her actions
- Exerts a positive influence, and attitude on others
- Assists with all employment and disciplinary matters, approves or recommends selection of employees, and evaluates employee performance in order to ensure staff perform satisfactorily
- 3~4 years work experience with 1 year solid experience in leadership of environmental services experience
8
Experience For Supervisor Environmental Services Resume
- Excellent customer service skills, work efficiently under pressure and high demands
- Trains/instructs staff on cleaning and sanitation standards, to include proper mopping and cleaning methods
- Ensures staff dispose of waste and handled soiled linens appropriately
- Inspects work performed by assigned personnel to ensure conformance with established performance standards and provides technical direction as required
- Completes reports on basic operational problems and individual deficiencies in work performance. Make recommendations to resolve problems and improve operational efficiency
9
Experience For Supervisor, Environmental Services Resume
- Effectively coordinate and direct the activities of assigned personnel
- Operate necessary equipment and machines
- Supervises Environmental Services Staff
- Activities include: managing shift changes, performing inspections, training employees, completing and issuing performance appraisals, scheduling, monitoring and controlling use of supplies and equipment, filling out necessary forms and paperwork, enforcing policy and procedure compliance, ensuring excellent customer relations
- Ensures cross coverage. Develops effective work teams
- Completes annual on-going competency requirements. Attends continuing education programs and completes mandatory training in order to maintain certification/licensure, department specific requirements and professional growth
10
Experience For AHD Supervisor, Environmental Services PB Resume
- 3~4 years work experience with 1 – 2 years solid experience in leadership of environmental services
- The Housekeeping Supervisor is responsible to the Director of Environmental Services and supervises Housekeeper I’s and II’s
- Assist housekeeping staff with daily responsibilities as needed
- Scheduling of staff and distribution of work assignments, including ensuring all assigned work is completed per hospital, infection prevention, and departmental policy
- Also responds to internal and external customer requests and handles complaints in accordance to hospital and departmental standards in order to ensure every experience is outstanding
- Ensures that all waste is handled, disposed and transported in accordance with regulatory guidelines
- Act as a first responder in all emergency situations; and represents the department in lieu of EVS Operations Manager when directed
List of Typical Skills For a Supervisor Environmental Services Resume
1
Skills For Supervisor, Environmental Services Resume
- Normal interior environments. Extensive periods of climbing, reaching, walking, bending, lifting and standing required
- Participates with Director in interviewing and hiring of staff
- Ensures equipment is in proper working condition by performing daily inspections and preventative maintenance
- Conducts regular rounding meetings with employees, sharing new ideas and concerns with peers and Director
- Inspects assigned work areas using Quality Control forms, correcting items immediately with employee. Identifies trends and makes action plans for corrections
- Participates in leadership meetings by completing projects assigned and giving feedback. Comes to meetings prepared and on time
- Supervises staff members assuring they are following departmental policies and procedures
- Provides assistance and support during staffing shortages
- Maintains department quality improvement program and oversees the quality of service delivered ensuring that units are survey ready at all times
2
Skills For AHD Supervisor, Environmental Services PB Resume
- Knowledge of hospital infection control, sanitation protocols and cleaning methods required
- Three years supervision in housekeeping/environmental services in the Healthcare, Hospitality or
- Knowledge of TJC and OSHA regulatory standards pertaining to all aspects of Environmental Services
- Makes daily rounds to determine that department personnel are working in their assigned areas as outlined by work assignments
- Monitor and correct time and attendance, document and present attendance and clocking error notifications to staff and report to the department Director
3
Skills For Supervisor Environmental Services Linen Resume
- Prepares project reports and other documentation for “reporting outline form” in regular scheduled meetings with Director
- Completes daily patient rounding as assigned by the Director
- The Environmental Services Supervisor is responsible for the operations of Housekeeping, Linen Services, Waste
- Prepare reports by utilizing hospital and department computertized software program
- Uses resources wisely, being mindful of the budget
- Monitors progress toward meeting objectives and adjusts plans accordingly
- Decision making process is logical, fair, and practical
- Ensures compliance with occupational safety regulations and informs workers of potential hazards in cleaning supplies
- Provides information to staff regarding material safety data sheets
4
Skills For Supervisor Environmental Services Resume
- Reviews and evaluates cleaning supply inventory such as chemicals, disinfectants, mops and orders as necessary
- Examines cleaning equipment and recommends new equipment purchases
- Assists with the preparation of departmental budgets, considering the department's goals, and objectives
- Interviews, trains, orients, counsels, evaluates, and administers disciplinary action up to and including separation of employment
- Perform routine computer tasks (e.g. log in and out, e-mail correspondence, complete daily reports, etc.)
- Coordinates and communicates with employee, department and environmental support to meet the normal scheduled, emergency and unplanned needs required in the scope of services provided by Environmental Services
- Manages staff to support and ensure that work tasks, processes and operational guidelines are followed and meet customer requirements in the assigned areas
5
Skills For Supervisor, Environmental Services Resume
- Schedules staff adequately to maintain standards or services as well as productivity targets set by administration. Monitors overtime, substitutes call-ins and organizes shortages of work force on a daily basis. Assists Director to accurately track productivity with each pay period
- Manages department personnel for job performance, meeting all performance improvement standards, scheduling, attendance, training, evaluations, coaching, communications and documentation of necessary facts to properly manage staff. Keeps the Director informed of performance issues
- Manages, trains, motivates and supports staff in employee development, operational tasks, safety, customer and cultural standard, and the core values of MMC
- Manages the supplies, chemicals, cleaning materials and equipment through observation, guidelines, and special requests for controls of distribution, inventory and purchasing
- Reports an accidents or incidents, filling out an occurrence report immediately when necessary. Keeps MSDS books updated on a regular basis
- Responsible for daily work sheets and collection of dismissal and isolation data
- Performs daily check for environmental needs in all areas of the hospital and assigned out buildings
- Responds to requests and complaints from other departments. Ensures that needs and deficiencies are corrected and provides follow up in a timely manner
6
Skills For AHD Supervisor, Environmental Services PB Resume
- Collaborates with Director in developing and administering policies, processes, guidelines, department goals, and capital needs. Assists in the review of monthly financial reports for variances and explanations as needed to support variance from budget
- Demonstrate compliance with Wellstar/Department policies and procedures as well as all regulatory requirements
- Communicate both written and oral, with a diverse employee group and all levels of management
- Selects, trains and evaluates staff; Establishes and maintains department staffing and schedules, ensuring appropriate number of qualified/competent staff are available while maintaining cost effective staffing mixes and patterns; Ensures staff maintain facility with a high level of cleanliness and that department guidelines are followed
- Supervises the departmental inventory and allocation of resources as appropriate and ensures these follow hospital guidelines
- Adequate conversational English is required in order that the individual be able to give direction to staff and take direction from management, understand how to complete job tasks, communicate adequately with patients and co-workers as necessary, understand and follow safety guidelines, and understand the all and department hospital policies
- Significant (usually three (3) - five (5) years) environmental services experience in healthcare environment required
- Proven knowledge of HCAHPS requirements as they relate to Environmental Services
- Work experience in area of supervision required
7
Skills For Supervisor Environmental Services Linen Resume
- Three (3) years in Environmental Services in a hospital OR management experience in a service provider field
- Current Pennsylvania driver’s license
- Able to follow instructions and to communicate verbally with peers and supervisors
- Knowledge of the methods, tools, and technologies used in the decontamination process for exposure to hazardous chemicals or germs; ability to conduct decontamination in various medical environments
- Coordinates orientation and training of Environmental Services associates and support unit based training efforts for Environmental Services functions
- Knowledge of housekeeping techniques and procedures
- Knowledge of types, methods, tools and techniques used in infection prevention and control; ability to impede the spread of infection and disease
- Multi-Task and Lead others with little to no Supervision
- Work weekends as required
8
Skills For Supervisor Environmental Services Resume
- Supervise all shifts with varied hours based on the needs of the department
- Medium work-exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move heavy objects. Physical demand requirements are in excess of those for Light Work
- Medium work-exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move heavy objects
- Progressive hospital/nursing management experience, or an equivalent combination of education and experience required
- Work experience in area of supervision required
9
Skills For Supervisor, Environmental Services Resume
- Learn and utilize computerized patient care and management system
- Manage anger/fear/hostility/violence of others appropriately
- Equalizes and adjusts the departmental workload when short staffed
- Responds and resolves service complaints in a timely manner
- Interviews, hires, coaches, provides retraining, conducts disciplinary actions, and terminations when required in accordance with hospital policy and under the review and oversight of the Director of Environmental Services
- Interpersonal skills necessary for the effective leadership of assigned personnel and in order to interact with a variety of personnel throughout the Hospital
- Consistently plans time to increase knowledge in Environmental Service field and Management skills
10
Skills For AHD Supervisor, Environmental Services PB Resume
- Approximately one to two years progressively more responsible related work experience desirable
- Prepares and presents In-services and department orientation
- Documents employee positive and negative work performance for evaluations on a daily basis. Prepares and conducts yearly evaluations
- Coordinates department key control policy on a daily basis
- Works on special projects and committees as requested by the Director
- Promotes organizational relationships, cooperation, and teamwork
List of Typical Responsibilities For a Supervisor Environmental Services Resume
1
Responsibilities For Supervisor, Environmental Services Resume
- Work experience with 1 year solid experience in leadership of environmental services experience
- Three (3) years of experience in a housekeeping department, with at least one (1) year of experience in a supervisory role in a housekeeping environment
- Facilitative Leadership Skills
- Housekeeping experience required
- Two years experience in the St Luke’s Environmental Services Department
- One (1) year EVS experience
- Knowledgeable of all waste types and proper handling, transport and disposal
- DOT BioHazard Materials Training
- Maintain equipment and supplies within parameters of departmental budgetary guidelines
2
Responsibilities For AHD Supervisor, Environmental Services PB Resume
- Evaluates, set standards for, and monitors the safe usage of cleaning materials, supplies, and equipment by partners according to Mercyhealth and all regulations and standards. Includes ensuring equipment repairs are done in a timely manner. Maintains accurate and cost effective inventory of cleaning materials, supplies, and equipment
- Coordinate with Human Resources to effectively interview, select and hire partners as needed to maintain budgeted FTE’s and accomplish department service/business goals
- Routinely inspects EVS closets and carts to ensure proper chemicals are being used. Discusses findings on daily inspections with partners and follows up as needed. Put stock supply away. Maintain supply room. Inspect packing slip for accuracy. Create orders
- Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training partners; planning, assigning, and directing work; appraising performance; rewarding and disciplining partners; addressing complaints and resolving problems
- Assists manager in special projects and research to update techniques. Includes gathering and maintenance of statistical data and reporting systems, square footage, cost savings, partner performance, etc. Participates in the evaluation of new products, equipment procedures, floor coverings, drapes, furniture, etc
3
Responsibilities For Supervisor Environmental Services Linen Resume
- EPIC and EVS Software (reports and dashboard)
- Attends committee meetings. Continue with on-going education. Works closely with new partners, completing department orientation, one-day training, ensure training record is kept current
- Maintains a working knowledge of audio visual equipment
- Keeps manager, supervisor and customers informed of needed information. Follow-up with concerns in a timely manner
- Monitor partners worked hours on payroll system
4
Responsibilities For Supervisor Environmental Services Resume
- Environment of Care - Employee Health and Safety
- Infection control - Leadership Initiative
- Patient Rights - Customer Service
- Ethics and Code of Conduct - Human Resources
- Information Management - Performance Improvement/Patient Safety
- Two years experience in institutional cleaning services to include, hospitality, skilled nursing, janitorial or assisted living facility or two years supervisory experience
5
Responsibilities For Supervisor, Environmental Services Resume
- Knowledge of Microsoft Word and Excel is an asset
- In Healthcare Environmental Services, 1 year supervisory
- Policy & Procedure. Introduces new programs, supplies, equipment and chemicals to staff at monthly meeting. Maintains a workplace that supports the goals and objectives of the organizations image initiatives. This includes the appearance of all staff. Works closely with the trainer to ensure we’re compliant all mandatories surrounding safety and education
- Develop partners to ensure retention of most effective partners by assessing needs, addressing and documenting performance and behavior strength/weakness through the timely use of coaching, feedback, performance appraisals, corrective actions, and termination procedures. Includes recommending partners for transfers, promotions, and other training, etc
- Conducts routine partner meetings to provide ongoing training to partners in the use of new equipment and cleaning methods which includes: horizontal surface cleaning, patient, non-patient areas, flooring, windows, walls, all waste and isolations, etc. Trains on proper use of keys and pagers. Maintains knowledge of current trends and developments in the field in order to enhance expertise
- Ensures that soiled and clean linen shall be handled, stored and processed in a safe manner. Ensures adequate supplies for hospital operation and orders department supplies and controls distribution within budget guidelines. Ensures that clean linen is delivered to hospital completely wrapped and stored in a designated clean area and verifies proper linen temperature use from laundry company
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