Systems Business Analyst Resume Sample
Sim Nienow
33893 Juston Mill,
Phoenix,
AZ
+1 (555) 678 1091
Work Experience
Senior Systems Business Analyst
10/2017
-
PRESENT
Philadelphia, PA
- Perform rudimentary system design solutioning,
- Gather and document business requirements,
- Conduct module system configurations and setups,
- Assist with internal testing,
- Perform trouble-shooting and issue resolution using analytical skills, and
- Interact with internal customers, including participation in deep-dive meetings and conference calls
- Experience in distribution and/or warehousing required
- Experience in healthcare supply or pharmaceutical distribution supply chain industry
Systems Business Analyst
07/2013
-
06/2017
Phoenix, AZ
- Strong leadership and coaching skills, able to develop and mentor more junior team members
- Works independently, prioritizing work and proactively communicating status
- Proficient skills in Microsoft standard desktop applications including Word, Excel, PowerPoint, Exchange, and Visio
- Primary resource leading and providing business analysis, administration, maintenance and support services for the University’s Student Information Systems across non-production and production application environments, working with various technical and functional personnel as needed
- Design, develop, document, test, implement, administer, maintain, and support upgrade activities for student information system application software
- Work with users to understand, document, and enhance business processes and supporting documentation to meet user and business needs
- Plan and lead system projects, developing project plans and estimates.Aid in coordination of support/development/administration resources.Guide evaluation and testing of new procedures and software.Create procedures to maintain applications, system documents and programs
- Work with users to understand and document business requirements.Assist in the translation of the business requirements into configurable software components and rules.Support system design reviews and code walkthroughs
- Prepare necessary paperwork and documentation to ensure conformance to departmental/corporate standards and procedures
Student Systems Business Analyst
12/2006
-
04/2013
Boston, MA
- Excellent understanding of project process, from initiation through close, and the responsibilities of the business analyst in the process
- Foundational understanding of system components and how they interact (database, operating system, application, interfaces, etc.)
- Self-starter with excellent documentation skills, including the ability to maintain documentation and requirements for traceability throughout the project, and for evaluation after close
- Excellent problem solving and critical thinking skills; ability to identify problems, gather facts, analyze potential risks and impacts, and choose or propose a solution
- Proven ability to work in a fast-paced, reactive and demanding environment
- Demonstrates strong analytical skills, including thorough understanding of how to solicit and interpret customer business needs, model business functions, and translate them into application and operational requirements
- Strong collaboration, multi-tasking, time-management and organization skills
- Strong oral and written communication skills, ability to ask probing questions, lead cross-functional meetings and provide clear status reports to both technical and non-technical team members and executives
- Proven ability to estimate effort and duration of tasks
Education
Palm Beach Atlantic University
2002 - 2006
Bachelor's Degree in Computer Science
Professional Skills
- Well developed interpersonal skills, both oral and written skills
- Strong project management, organizational and prioritization skills with attention to detail
- Motivated team player with excellent planning and problem-solving skills
- Demonstrated business case development and writing skills
- Proven communications, organizational, analytical, administrative, problem-solving, project management and interpersonal skills
- Proven business analysis skills, including business requirements, product proposals and business and technical workflows
- Proven project management, problem solving and analytical skills
How to write Systems Business Analyst Resume
Systems Business Analyst role is responsible for business, analytical, technical, interpersonal, organizational, design, reporting, analysis, database, customer.
To write great resume for systems business analyst job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Systems Business Analyst Resume
The section contact information is important in your systems business analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Systems Business Analyst Resume
The section work experience is an essential part of your systems business analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous systems business analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular systems business analyst position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Systems Business Analyst resume experience can include:
- Demonstrated project leadership skills, handling several projects/activities at different stages of development
- Good written and verbal communication skills in order to define parameters to meet business requirements
- Very good interpersonal and communications skills
- Strong skills in Microsoft Excel, Word, Visio, and PowerPoint
- Excellent presentation skills, and an ability to communicate technical information to non-technical people
- Strong organizational, analytical and design skills
Education on a Systems Business Analyst Resume
Make sure to make education a priority on your systems business analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your systems business analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Systems Business Analyst Resume
When listing skills on your systems business analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical systems business analyst skills:
- Strong communication skills: listening, interpersonal, written, and verbally with a variety of people answering questions, gathering and exchanging information
- Apply proven communication, analytical, suability engineering and problem-solving skills to create final functional definitions
- Strong SQL skills across various databases including Oracle, SQL Server and DB2
- Strong presentation skills, comfort leading cross functional projects
- Strong written, organizational and analytical skills
- Excellent communication skills with cross functional teams across the organization
List of Typical Experience For a Systems Business Analyst Resume
1
Experience For Senior Systems Business Analyst Resume
- Experience with development and validation of reporting queries, including relational databases
- Demonstrated ability to deliver simple customer experience solutions
- Creating all supporting documentation and creating and utilizing models and prototypes as required to solidify final requirements
- Maintains and prioritizes their portion of the team’s projects during the sprint and PI planning processes
- Validate system changes and data conversions using reporting and/or database tools
- Experience therein to include working on information systems for healthcare claims management; and using relational database and client-server concepts
2
Experience For Systems / Business Analyst Resume
- Multi-task, prioritize, and exhibit a sense of urgency when meeting deadlines
- Experience in creating work flow diagrams ex: wire frames, UML, Visio
- Any previous experience or understanding of Agile methodologies
- Experience with testing Web Services (REST, Soap)
- Experience in project work and project planning, as well as project management software
- Demonstrated knowledge of system testing tools and procedures
- Strong interest working in an integrated application environment
- Create requirements for metrics, reports and dashboards that allow for operational effectiveness
3
Experience For Senior EDM Systems Business Analyst Resume
- Experience with SPLUS RTM,WMS
- Perform application validation/regression as soon as new enhancements have been deployed to production.
- Financial services experience and related business knowledge
- Monitoring and rapidly addressing application health
- Monitoring and rapidly addressing application performance
- Consulting with and advising the PROMIS Key User Group at the site on the appropriate use of PROMIS and the impact of proposed changes
4
Experience For Finance Systems Business Analyst Resume
- Working knowledge of document repositories and work request ticketing systems
- Troubleshooting application functionality and performance issues
- Leads Projects from start to finish, including detailed breakdown of features at the beginning, through measuring success post-rollout
- Coordinate and lead requirements gathering, testing, implementation, documentation and training
- Process modeling (e.g., flow charts) using Visio or other diagramming tool
- Guide execution of testing. Work closely with functional and technical testers on the preparation of test plans, test data, and integrated testing
- Support users on change control and system updates, performing system updates and user acceptance testing to enable sound transfer of information
5
Experience For IT Systems Business Analyst Resume
- Analyze and document current state process flows within IT Finance e.g., budgeting, forecasting and accruals
- Support the data integrity of the web applications databases; help manage tools and systems for tracking and reporting. Support external users as appropriate
- Creates, modifies, maintains, and schedules reports using various report writing tools such as Business Objects and Pentaho
- Provide ad-hoc operational reports using various reporting tools to Channel Operations stakeholders
- Management of small projects and special assignments. This includes both leading as well as providing support for operations initiatives
6
Experience For Workday Systems Business Analyst Resume
- Lead support for the business in running User Acceptance Testing (UAT)
- Firewalls: Site-to-Site VPNs, ACLs, Logging and Security monitoring
- Provide training and support to existing users when new applications are introduced or whenever upgrades include significant functionality changes
- Facilitate the expansion of metrics development by identifying and evaluating key metrics with teams across Systems for eventual production to management
- Aptitude for systems thinking and creative problem solving
- Knowledge of non-functional testing, including performance and security
- Work with stakeholders at varying levels to determine data accuracy and move it though the chain of custody
- Solicit, document and manage business requirements and working knowledge of wireframes
7
Experience For Mortgage Servicing Systems Business Analyst Resume
- Assist with training and support to frontline staff as appropriate
- Prepare detailed specifications for all external Input and Output (including screen layouts, reports and required forms)
- Develop training material and courses (both for students and trainers)
- Build a working knowledge of how core systems are used by Cushman & Wakefield
- Determines systems specification based on business requirements, working with business end users to elicit proper solution design
8
Experience For Manufacturing Execution Systems Business Analyst Resume
- Works to integrate/implement systems solutions working with development, quality, and release teams
- Produces systems delivery specifications, technical systems design, user procedure documents, training documents, and rollout procedures as applicable
- Collaborative and objective approach to problem solving
- Identify, understand and support the planning of the Payroll and Recruitment, and human impacts of planned systems
- PROMIS software installations, builds, testing, and deployments
- Support our Tier 1 “help desk” organization by documenting standard work for routine application requests and health checks
- Basic understanding and applies knowledge of the Project Life Cycle
- Maintain a working knowledge of technical enhancements and new functionality created in the systems
9
Experience For Senior Data / Systems Business Analyst Resume
- Perform Quality Assurance Testing on upgrades and new releases
- Coordinate the implementation of new releases using the formalized Change Management processes
- Provide training and support to new users
- Troubleshoot performance issues by liaising with development, O&S, DBA’s to resolve them
- Perform QA and Stress Testing in coordination with the central QA team
- Provide direction & support to the Business Divisions for User Acceptance Testing
10
Experience For ME Body Systems / Business Analyst Resume
- Mature, proactive person willing to accept responsibility and provide leadership
- Well rounded individual capable of performing several roles
- Evaluate vendor service levels and management reporting as part of regular vendor oversight process
- Perform and facilitate testing activities for any changes to system integrations
- Conducts testing and produces test documents
List of Typical Skills For a Systems Business Analyst Resume
1
Skills For Senior Systems Business Analyst Resume
- Strong leadership, organization and time management skills
- Process improvement skills/experience (i.e. Six Sigma/Lean, ADP)
- Effective communication skills – oral, written, and presentation
- Experience with intermediate to advanced SQL skills
- Demonstrate technical proficiency through prior education and experience with examples
- Excellent customer service skills (internal and external customers)
- Perform requirements validation activities including functional validation and traceability consensus building, requirements management and testing
- Proven experience in data analysis, defining and documenting business requirements and performing
- Develop project management skills; scheduling, tracking and reporting
2
Skills For Systems / Business Analyst Resume
- Proven experience in agile development, eliciting business requirements and translating into user stories for the development team
- Proven experience with defining and managing customer/business team expectations
- Experience with process mapping and project leadership/management experience
- At least basic technical knowledge: programming skills, knowledge of SQL, database design, infrastructure
- Demonstrated experience using SQL to build queries
- Translate and present concepts effectively to facilitate strategic decision-making
3
Skills For Senior EDM Systems Business Analyst Resume
- Expert skills in MS Excel, MS PowerPoint, including pivot tables and charts
- Prior experience performing business process analysis
- Participate in User Group discussions and communicate effectively with the user community
- Able to collaborate and function effectively in a team environment
- Able to effectively train and mentor other Business Analysts to succeed in their position
4
Skills For Finance Systems Business Analyst Resume
- Communicate effectively and with clarity, with ability to negotiate
- Consultative and advisory skills with ability to work and communicate professionally with internal and external clients
- Able to use standard desktop tools effectively (Lotus Notes, Microsoft Office)
- Communicate effectively and proactively with the business, vendor(s), and systems
- Proven experience on a project with a large number of impacted users, (i.e., at least 200 users)
- Work effectively as a team member within the IT department and across the Foundation
- Be assertive and possess negotiation skills
5
Skills For IT Systems Business Analyst Resume
- Prior experience with cross functional team work
- Project Management skills (Agile and water fall methodologies) is required
- Technology driven business skills
- Efficiently/effectively use Microsoft Word and Excel, Visio, Wire frames
- Consulting with and advising the MFG Industrial Engineering team on proposals to improve productivity and increase effectiveness
6
Skills For Workday Systems Business Analyst Resume
- Working experience with Qlikview
- Working experience with Alteryx
- Working experience with Informatica
- Provide use-cases to assist in testing, validating and verifying SYNKROS usability
- Extensive experience in gathering and tracking requirements
- Experience with the OpenVMS operating system, scripting languages, command procedures, and batch jobs
- Experience therein to include 5 years using relational database systems, DB2, and SQL; and 2 years using Informatica Power Center
7
Skills For Mortgage Servicing Systems Business Analyst Resume
- Demonstrated knowledge of reporting tools (Hyperion Interactive Reporting, Toad, Access)
- Proven track record leading multiple work streams and producing consistent results in relevant student project activities
- Experience in Accounting or Finance, or IT field supporting Finance applications
- Strong problem solving ability and dealing with ambiguity
- Experience delivering and implementing systems
- Experience working on teams as analyst implementing solution with multiple interoperable systems
- Financial Services experience specifically dealing with regulatory reporting
- Adapt to changing priorities and managing of multiple tasks
8
Skills For Manufacturing Execution Systems Business Analyst Resume
- Demonstrated ability to write test scripts, develop and conduct user acceptance testing
- Solid understanding of requirements elicitation, analysis, specification, verification, and management practices
- Experience in working with Business Intelligence Applications
- Coordinate User Acceptance Testing prior to upgrades and new releases
- Strong interest working with heartbeat applications with high uptime goals
- Experience with AMAT PROMIS® application sustaining and system administration
- Experience working as a Business Analyst
9
Skills For Senior Data / Systems Business Analyst Resume
- Experience proactively identifying gaps/blockers
- Demonstrated knowledge of system testing tools and procedures (e.g., ALM, JIRA)
- Practical experience in requirements gathering and analysis, management and change management
- Strong understanding of student business processes
- Strong understanding of system/application administration activities
10
Skills For ME Body Systems / Business Analyst Resume
- Masters or Bachelors in Computer Science or Engineering or equivalent work experience
- Strong working knowledge of agile and traditional project management methodologies
- Experience with JIRA and the JIRA Agile module, or similar project tracking tool
- Experience working with technical teams required, preferably within an Agile (SAFe) framework
- Experience in working within teams and cross-functional partner relationships
- Experience writing technical specifications, preferably at a financial services company
- Experience working with technologies in a Big Data environment
List of Typical Responsibilities For a Systems Business Analyst Resume
1
Responsibilities For Senior Systems Business Analyst Resume
- Strong interpersonal skills and ability to work with people from various disciplines
- Very Strong understanding of SDLC
- Strong understanding of HP/QC - qTest
- Handle multiple concurrent assignments with varying priorities and adjust work accordingly to meet deadlines
- Experience therein to include 1 year with data mapping, business logic transformation, analysis and preparation of business requirements and processes
- Work on fast-paced, team-oriented environment while handling multiple priorities
- Knowledge of and experience working with UHC / Optum claims, clinical, member and/or provider systems
2
Responsibilities For Systems / Business Analyst Resume
- Experience working with disparate teams / disciplines from multiple locations
- Partners with business functions to define, determine, analyze, document and communicate the objectives, business requirements and priorities
- Leads solution assessment and validation to ensure that functional and technical specifications meet the identified business needs within the organization
- Experience in requirements analysis required
- Consumer product analyst past experience
- Draw out, analyze, validate and manage requirements, flows and deliverables for projects
- Conveys the vision and goals to their team for each new feature prioritized
- Assist in defining, analyzing, and evaluating system requirements to meet business and user needs
3
Responsibilities For Senior EDM Systems Business Analyst Resume
- Provides sizing/estimates of BA work during the planning phase, and defines the BA approach / plan
- A challenging and rewarding role in an award-winning global business
- Knowledge of SQL - that enables testing of reporting and preparing business specifications documentation
- Participate in gathering and analyzing requested information from various sources for audit or other purposes in a timely manner
- Perform testing and create detailed test plans for user testing on all system applications as required
4
Responsibilities For Finance Systems Business Analyst Resume
- Coordinate SAP training for new joiners and update local SAP training materials
- Creates/revises/executes the following deliverables using industry standard techniques
- Basic working knowledge of applications programming
- Create user training materials, end user procedures and maintain user guides
- Responsible for writing user stories for mobile applications and ecommerce
- Provide operational support and analysing system related queries from the business
5
Responsibilities For IT Systems Business Analyst Resume
- Leverages data profiling tools and reports to draw information from large data sets
- Undertake business requirement gathering exercises, Facilitate Discovery Workshops to support business and systems changes
- Ensure new technical requirements are integrated properly with existing processes to enable harmonious system transfer to occur
- Ensures compatibility and interoperability of Retail computing systems
- Provides orientation and training to end users for all modified and new systems
- Become the subject matter expert in Compliance Functions Systems Processing
6
Responsibilities For Workday Systems Business Analyst Resume
- Create and execute test cases and scripts for testing of new code releases
- Identify and create clear and concise alternative, constructive and forward thinking solutions for multiple business objectives and requirements
- Analyze user requirements, procedures, and problems to improve existing systems
- Build detailed data mapping documents
- Create weekly, monthly, and ad hoc reporting to senior management teams
- Analyze reporting trends, anticipated remediation timelines, and industry benchmarks
7
Responsibilities For Mortgage Servicing Systems Business Analyst Resume
- Ensures that the overall testing process encompasses the end to end solution
- Exposure to project work and project planning
- Able to create presentations using software such as Microsoft PowerPoint
- Ability for independent thought and follow through and critical thinking
- Independently make and propose decisions under conditions of uncertainty or which require a complex process impacting a wide range of system users
- Follow test cases and create documentation for integrated applications using standard software maintenance methodologies
- Work in database technologies including Big Data / Hadoop (Business Objects, HDFS, MapReduce, Hive, Shark, Spark, etc.), RDBMS and NoSQL
- Creates, develops and maintains a variety of technical documents for SYNKROS and emerging products
- Uses published functional specs in developing technical documentation
8
Responsibilities For Manufacturing Execution Systems Business Analyst Resume
- Facilitates team information and work flow, typically between technical/product development and non-technical / publishing units of the company
- Great working environment, competitive salary and benefits, and opportunities for educational support
- Be part of an industry leading global team, renowned for excellence
- Administer and resolve support requests coming from application users
- Works with the team to ensure common understanding of solutions
- International expansion of all modules within SIG’s Financial Systems including the General Ledger, AP, Fixed Assets and Procurement
- Development of a home-grown mobile application for inventory management and scanning
9
Responsibilities For Senior Data / Systems Business Analyst Resume
- Assists with managing requirement components of a project plan
- Work on multiple projects concurrently with minimal supervision and meet all deadlines
- Deliver new or updated reports timely and ensure accuracy
- Understand the business process and the end result of all requirements
- Prepare and discuss status reports periodically throughout the project
- Perform other analyses and special projects as requested
- Review problems, corrections and issues in support of end users in a friendly, professional manner
- Understand business processes conducted within the company for all related software and functions
10
Responsibilities For ME Body Systems / Business Analyst Resume
- B.A. or B.S. in MIS, Economics, Business Administration, or Accounting (other majors OK with requisite experience) with at least 4-5 years of experience in a financial systems or similar role
- Oracle functional knowledge in AR, Revenue and GL
- SAP Portfolio and Project Management System Functional Expertise & Strategy - Work with IT and Business to provide strategic guidance within the overall SAP technology roadmap and promote standard SAP solutions and best practices
- SAP Project Systems Module Functional Expertise & Strategy - Work with IT and Business to provide strategic guidance within the overall SAP technology roadmap and promote standard SAP solutions and best practices
- Solve difficult problems as needed through proposing insightful, knowledgeable, effective solutions
- Contribute to client and marketing presentations to demonstrate BBH’s technological capabilities and technology strategy
- Manage execution of the project plan, control the project budget, ensure the effective use of project resources and coordinate change control activities
- Min. 4+ years of experience in Business Analysis
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