Systems Tech Resume Sample
Adrienne Kutch
2168 Eden Extensions,
Houston,
TX
+1 (555) 185 8719
Work Experience
Systems Analysis, Tech Lead
10/2015
-
PRESENT
Detroit, MI
- Establish and implement effective requirements practices, including use and continuous improvement of a requirements process. Assist with the development of the organization’s requirements engineering policies, procedures and tools
- Thread & couple
- Expertise with process improvement
- Understanding of middleware platforms, APIs
- Excellent banking or credit union domain knowledge
- Able to understand and resolve functional queries of stakeholders
- Install and support phone systems, IP switches, LAN/WAN networks and 911 systems
- Install and maintain residential/business POTS line, HDSL, t-spans, cable splicing, buried and aerial cable support and maintenance including climbing poles
- Conduct effective and courteous communication wth customers and other employees
M Tech-comfort Systems
10/2010
-
06/2015
Chicago, IL
- Follow change management process and develop ad-hoc PLC ladder code change using Rockwell RSLogix family IDE’s RX Logix 5000
- Bring the community’s experience to the DNAcreator Product and Development organization to continue to deliver needed features
- Collaborate with service architects to produce and maintain, based on business and users’ requirements and priorities, the end-to-end services strategy and capability roadmap for an IT workplace capability domain
- Study bank’s or credit union’s current set of Loan Processes
- Onsite Interaction with client’s process champions and key users to understand their business processes and requirements
- Professional experience in Information Technology
- Maintain an accurate and timely status/history of the service event through status update and task debrief in the company’s ticketing system
- Rectangular Ductwork, TDF/TDC, S and Drive
- Snap lock Duct
NOC Tech / Junior Systems Admin
08/2007
-
09/2010
Chicago, IL
- Participate in the Sales “Take the Lead” program. Assist the Sales Department with quotes and meeting with customers and sales to procure sale of CenturyLink products and services
- Maintain the service technicians daily schedules
- Dispatch technicians as service calls are completed
- Schedule return trips with customer when parts are in
- Maintain the on call schedule for technicians
- Clear and concise communications with department managers, employees and company customers, including keeping customers appraised as to company schedule and requested lead-times
- Provide accounting with maintenance contract billing information
- Prepare service invoices and time cards for processing
- Experience in dispatching and customers service
Education
York University
2002 - 2007
Bachelor's Degree in Computer Science
Professional Skills
- Excellent/demonstrated written and oral communication skills
- Strong analytical skills with a focus on critical thinking, problem-solving, numeric reasoning, and creativity
- Strong analytical & problem solving skills, able to break down complex problems quickly and meet deadlines
- Strong data science and economic skills with understanding of the secondary mortgage market
- Strong analytical skills, proficiency in conducting data root cause analysis
- Excellent customer service skills with the ability to maintain professionalism under pressure
- Demonstrate proficient verbal and written communication skills
How to write Systems Tech Resume
Systems Tech role is responsible for analysis, analytical, reporting, communications, finance, credit, securities, training, integration, purchasing.
To write great resume for systems tech job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Systems Tech Resume
The section contact information is important in your systems tech resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Systems Tech Resume
The section work experience is an essential part of your systems tech resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous systems tech responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular systems tech position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Systems Tech resume experience can include:
- Networking experience with a strong foundation in LAN/WAN routing, switching, and TCP/IP, VoIP
- Analytical skills with ability to perform root cause analysis
- Knowledge shares, coordinates and communicates effectively to all levels
- Experience designing and delivering training for software applications
- Experience in successfully leading and executing large enterprise initiatives from inception, implementation all the way to operational support
- System analysis and development experience, including portfolio reporting and dashboard development
Education on a Systems Tech Resume
Make sure to make education a priority on your systems tech resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your systems tech experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Systems Tech Resume
When listing skills on your systems tech resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical systems tech skills:
- Solid MicroStrategy experience, including Dossiers and Dashboards
- Basic computer skills required including some basic knowledge of the Microsoft Office suite, Word, Excel, etc
- Demonstrate some experience in all and high-level of maturity in at least 6 of the following service ownership competencies
- Prior experience in engaging with bankers at US geography is needed
- Experience in gathering requirements, developing documentation and setting up processes while developing enterprise strategies
- Previous experience commissioning, troubleshooting, and preforming systems diagnostics
List of Typical Experience For a Systems Tech Resume
1
Experience For M Tech-comfort Systems Resume
- Experience working with Advanced Mitel Voice Systems
- Experience developing MicroStrategy dashboards and mobile dashboards
- Experience in training, process design and end-user documentation
- Demonstrated knowledge of HVAC systems and or any Automation Systems background
- Recommend benchmarks for measuring the company’s financial and operating performance
- Recommend and establish governance and control around self-service BI/Analytics considering the evolution of BI Industry’s best practices
2
Experience For Systems Analysis, Tech Lead Resume
- Manage accounts receivable, accounts payable, billing and cash flow
- Assist in creating client and internal documentations
- Develops and maintains Business Intelligence front-end MicroStrategy development either directly or by working with team members
- Oval and Double Wall Duct
- Diagnose communication problems and install control devices and other components
3
Experience For Business Systems Tech Resume
- Experience in one or two of the following Technologies: Apache/Tomcat, Weblogic, MSSQL, UDB, HP, Cisco - Blade Centers, Linux, Windows, Solaris, AIX – OS, VMAX, VNX – SAN, Netapp, VNX – NAS, Cisco
- Partner with technology leaders across BU’s and functional teams - to drive transformational change and technology alignment with a focus on increasing developer productivity and speed of delivery with quality, security, and scale in mind
- Provide emergency and warranty service as required
- MiVoice Business Certification (aka Mitel 3300)
- Performs basic commissioning and system diagnostics from system-level controllers to end devices (i.e. sensors, actuators, etc.) and completes all required commissioning documentation
- Oversee daily operation of the accounting department and improve operational efficiency
- Participate as a senior partner in strategic planning and implementation of new initiatives
- Prepare, maintain and report financial records and analyses
- Prepare and analyze percentage of completion reports for large projects
4
Experience For Business Systems Analysis, Tech Lead Resume
- Prepare financial analysis for contract negotiations and capital investment decisions
- Work with division managers to develop business plans
- Account and Business Relationship Management – Able to understand and anticipate the needs and requirements of service consumers to ensure services contribute to business outcomes. Ability to communicate and build relationships with Stakeholders outside IT
- Financial Management – Able to budget, track, and allocate IT service costs to align spending with strategic objectives and improve cost transparency for business partners. Ability to develop multiyear financial plans and service cost models
- Reporting and Analysis – Able to measure and communicate key performance metrics for IT services and analyze data to discover opportunities for service improvement and adoption of standardized services. Strong business analysis skills including analytical and problem-solving
- Safely operates and maintains clean and organized company service vehicle
5
Experience For Senior Building Systems Maintenance Tech Resume
- Acts as counselor to top management and customers on Industry trends, advanced technical research studies and applications
- Prepares charts, tables, heat maps, presentations and diagrams to assist in analyzing problems, utilizing, if necessary, various business, scientific and/or engineering mathematical techniques
- Ensure work is accomplished without appreciable direction. Exerts considerable latitude in determining technical objectives of assignment
- Communicate with technical, business and executive audiences
- Installs, maintains, and repairs telecommunication system equipment and services primarily for business customers
6
Experience For Business Systems Analyst, Tech Lead Resume
- Handles mostly routine assignments
- Promotes and sells company products and features based on customers' needs. - Presents and conducts self in a professional manner; promotes positive company image to the public
- Safely operates and maintains clean and organized company service vehicle. -Completes necessary safety training and adheres to safety standards and regulations
- Promotes and sells company products and features based on customers' needs
- Presents and conducts self in a professional manner; promotes positive company image to the public
- Elicit integration and product feature/customization requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis
- Develop and apply advanced data science principles, economic theories, and concepts to drive sales analytics in the secondary mortgage market
- Formulate logical big data models and data analytics for secondary mortgage market sales analytics
- Work verified through consultation and consensus with others rather than by formal review
7
Experience For Systems Control Tech Resume
- Hands on technical proficiency with tools like Python, R/R Studio, SAS and MicroStrategy
- Analyze and interpret data received from our interface partners, the information flows to/from our system, and consideration/suggestions of implementing additional products and services
- Assist in formulating and defining Business processes of client requests and project requirement capturing to improve or build new interface feeds
- Develop features and requirements into a fully-formed project that details needs, features, constraints, and scope of a project
- Interact with diverse groups to provide analytical support as needed
- Formulates and defines Business Architecture and Project Feasibility Studies
- Provides analysis to resolve production issues
- Collaborates with internal and external clients
8
Experience For Senior Business Systems Tech Resume
- Contributes to the management and development of innovative Sales Analytics & Business Intelligence program
- Works to identify and specify complex business requirements and processes
- Able to oversee and manage assigned efforts through the use of project management tools include project work plans, issues logs, budget tools and the reporting and facilitation effective meetings
- Researches and evaluates alternative solutions and recommends the most value added, efficient and cost effective solution for the systems design and desired results
- Supports internal communication and training with product knowledge
9
Experience For Tech Solutions Lead-systems Analyst Resume
- Assignments are frequently self-initiated
- Install, maintain, and repair telecommunication system equipment
- Promote and sell company products
- Present and conduct self in a professional manner and promote a positive company image to the public
- Adhere to safety standards and regulations
- Drive requirements gathering sessions in onsite project meetings. Work with multi-functional client partners to complete application worksheets and customizations scoping
- Collaborate with the client and professional services engineers to define requirements related to online banking configurations and customizations. This includes scoping solutions, documenting workflows, developing estimates, and validating solutions
- Understand customer’s goals and business needs to clearly articulate solution configurations and customization workflows to partners
10
Experience For Water Systems Tech-vail Mountain Resume
- Understand the prospect’s current state, the people, and the teams involved as well as the key metrics and technical capabilities needed and the impact on business unit and/or customers. Be able to translate, map, and communicate any known gaps resulting from making the transition from current to future state
- Obtain PWGSC level-2 clearance
- Experience with the following Technologies: Apache/Tomcat, Weblogic, MSSQL, UDB, HP, Cisco - Blade Centers, Linux, Windows, Solaris, AIX – OS, VMAX, VNX – SAN, Netapp, VNX – NAS, Cisco
- Elective Health, Dental & Vision Insurance
- Company paid Life and AD&D Insurance
- Competent in Excel/Word/Power Point
- Maintain, troubleshoot and repair electronic circuits and replace control devices
- Maintain telecommunication systems
- Read assembly drawings, schematics and equipment layouts
List of Typical Skills For a Systems Tech Resume
1
Skills For M Tech-comfort Systems Resume
- Experience performing usability testing on software products
- IT experience working within Engineering & Architecture
- BA or equivalent experience in the technology field; finance industry, and training industry
- Experience working with mechanical, hydraulic and pneumatic systems
- Experience working with Fiber optic systems
- Strong practical use of data concepts and tools, aggregated reporting, analytics and visualization
- Experience developing in MicroStrategy or other BI tools
- Experience designing surveys to elicit feedback from software end users
2
Skills For Systems Analysis, Tech Lead Resume
- Experience working as a General Ledger Accountant
- Experience in Leading Large Scale Technical implementation projects or services
- Advanced skill in communications and coordinating with teams in a matrix environment
- Operate a variety of tools and devices including diagnostic equipment
- Effective interface with middle and senior management
- Familiarity with design standards for product integration of Fiserv and any prior knowledge of similar design standards is desirable
- Program and Portfolio management experience
- Secondary mortgage or financial services domain experience
3
Skills For Business Systems Tech Resume
- Industry and/or technical experience is not required
- Understands and demonstrates proper use of electrical and precision measurement tools
- Experience in systems analysis
- Experience with MicroStrategy and other tools like Python, R/R Studio, SAS
- Experienced in the development of project management metrics and KPIs, with the ability to identify trends, anomalies, and root cause
- Hands-on electrical experience
- Commercial experience
- Experience with Software Development Life Cycle (SDLC), Project Management and Agile/Scrum methodology is required
4
Skills For Business Systems Analysis, Tech Lead Resume
- Experience with a variety of system platforms and peripherals
- Knowledge and experience with Customer Premise Equipment (CPE) voice and/or data
- Experience with the healthcare industry
- Experience with Contact Center, SIP, Hosted/Virtual PBX
- Maintain effective communication and coordination between location and CSUSA corporate accounting team
- Experience in a mid to senior level accounting position
- Establish and maintain effective business relations with vendors, outside auditors and regulators
- Deskside Support and Breakfix Experience
- Experience in IT service delivery
5
Skills For Senior Building Systems Maintenance Tech Resume
- Demonstrate domain knowledge of Financial Applications
- Highly experienced with Resiliency and DR patterns as they apply to Infrastructure Designs
- Safely operate and maintain a clean and organized company service vehicle
- Working knowledge of short and long term budgeting and forecasting, rolling budgets, and Line of Business profitability analysis
- Working knowledge of routing and provisioning of CEE Cisco and Adtran
- Engage as the Voice of the Business with IT Shared Services organizations regarding new services and improving existing services
- Think big picture strategy in assessing business problems and developing corresponding solutions
- Capable of lifting up to 50 lbs. and working aloft
6
Skills For Business Systems Analyst, Tech Lead Resume
- Accommodate a flexible schedule, including overtime, after hours call-outs, days, evening, weekends, and holidays
- Prepares presentations, charts, tables and diagrams to assist in analyzing problems and communicating to business and IT
- Point of contact for implementation team to clarify requirements and provide guidance during development phase
- Proficient knowledge and understanding of relational databases and Structured Query Language
- Identify, maintain and troubleshoot PLC’s and PLC components using relevant software
- Capable of working aloft
- Completes tasks including, not limited to time sheets, expense reports, and on-site documentation
- Knowledge of automated financial reporting systems
- Communicates with customers regarding installation/repair
7
Skills For Systems Control Tech Resume
- Completes necessary safety training and adheres to safety standards and regulations
- Prepare and deliver presentations, charts, tables and diagrams to assist in analyzing opportunities and key sales drivers
- Supports testing and quality control of data deliverables
- Communicate with customers regarding installation/repair
- Successfully complete required safety training
- Proficient knowledge of computers, networks, and relevant applications
- Produce quality work under time constraints
- Work independently at the highest level in all phases of product development
- Complete CAT 5/6 cable extensions and custom install work
8
Skills For Senior Business Systems Tech Resume
- Commission’s complex electronic control system requiring extensive knowledge of a variety of electronic or digital controls systems and ability to test and write modifications in multiple languages of systems software. Knowledge of various HVAC System Types and their respective operation
- Knowledge on multiple requirement gathering/testing strategies, creating, reviewing test cases, supporting the internal team and the users to complete the testing of the integrated solutions
- Utilizing software development methodologies (waterfall, RUP, Agile), and developing system requirements and program/technical specifications
- Knowledge on creating test scenarios, test cases running test scripts, supporting UAT/SIT, triaging and supporting the successful go live after the testing
- Clear understanding of the CRM/banking processes and product processes and integration touch points of multiple solutions
- Knowledge on utilizing software development methodologies (waterfall, RUP, Agile), and developing system requirements and program/technical specifications
- Drinking water operations
- Deep knowledge in the banking processes and products
- Knowledge of regulatory environment at US geography, trends in the banking industry, new products that are being offered by the industry are necessary for this role
9
Skills For Tech Solutions Lead-systems Analyst Resume
- Deep knowledge inCards space more related to the debit side of the cards. Hands on in the end to end to flow of the cards – on both acquisition and issuer side. Deep knowledge on scheme fees, interchange fees, transaction processing, penalties and every single aspect in the cards life cycle
- Ensure efficiency and accuracy through high quality analysis and documentation
- Work with clients, professional services project team members, and product managers to document detailed requirements that capture our clients’ needs and meet their expectations
- Prepare documentation for implementation customizations
- Confirm with the client if requirements are in sync with signed contract
- 0CD000_Federal IT Mission Solutions
- TAC product knowledge required
- 0CB000_Defense IT Mission Solutions
- No supervision/management of others
10
Skills For Water Systems Tech-vail Mountain Resume
- Ensure that services are satisfying user needs, delivered within budgets, are exploited fully, complement other services in the portfolio, and are continuously improved and run more efficiently
- Experience in Network, Hardware & Software support on Microsoft-based workstations
- Experience with VMware/Microsoft SharePoint and A+ and/or Cisco Certification
- Demonstrated technical aptitude. Able to use hand and power tools (i.e. drills, saws, etc.)
- Professional and systems analysis experience in Information Technology
- McAfee Antivirus applications for Email, desktop and servers
- Company paid & voluntary life insurance
- Able to use hand and power tools (i.e. drills, saws, etc.). -
List of Typical Responsibilities For a Systems Tech Resume
1
Responsibilities For M Tech-comfort Systems Resume
- Advanced PLC/5 and Control Logix (Logix 5000) able to program, troubleshoot and maintain
- Works independently or as a team with maintenance technician and management
- Knowledge of standard office equipment and Microsoft Office
- Manage projects and lead a team
- The ability to occasionally provide afterhours support for client implementations
- Expert in the use of Microsoft Office, especially PowerPoint and Excel (to include pivot tables, macros, graphs, charts, etc.)
2
Responsibilities For Systems Analysis, Tech Lead Resume
- Self-directed, with the capability of managing multiple priorities and efficient in proposing solutions to complex, time- critical problems; possesses high level of comfort with change
- Elective Health, Dental and Vision Insurance
- Holds a EPA Universal license
- Participate in international meetings outside normal work schedule as necessary
- Hands on in Agile methodology and processes
- Deep knowledge on CRM product features related to
3
Responsibilities For Business Systems Tech Resume
- Basic knowledge of grammar rules and business math
- Troubleshoot, solve complex problems, identify roadblocks, and make decisions
- Use equipment with maximum load capacity of 275 lbs
- Certified Safety and Health Technologist, Licensed Sprinkler Fitter or NICET III certification in fire alarm systems
- Mount and terminate system low voltage field devices as required
- Minimal travel as needed (5% anticipated) to support business needs
- Elective Health Insurance
4
Responsibilities For Business Systems Analysis, Tech Lead Resume
- Employer HSA contribution
- Frequent travel (+75%)
- 20%
- Demonstrate detailed technical knowledge for legacy, current and emerging technology trends in the areas of Cloud Computing & Automation, Corporate & IT Security Systems, Security and Compliance Achievement, Complex Network and Datacenter Technologies, Server and Storage Technologies, Digital Media Solutions, Legal and Compliance, Shared/Hosted Services
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