Systems Technician Resume Sample
Estel Langworth
280 Stroman Island,
Los Angeles,
CA
+1 (555) 642 0946
Work Experience
Senior Systems Technician
08/2016
-
PRESENT
Philadelphia, PA
- Coordinating installation, testing and troubleshooting on voice and data network platforms
- Coordinating installation, testing, and troubleshooting of transmission facilities (dark fiber, Ethernet, wavelength services, OCn, T3, T1, and DSO)
- Maintaining system applications
- Ensuring quality customer service
- Providing support to a varied user community
- Updating daily logs with site-specific information
- Composing clear and concise reports for system documentation
- Maintains system applications and participates in cross-functional projects
Systems Technician
10/2011
-
03/2016
Phoenix, AZ
- Performs installation and maintenance of voice, data, ancillary equipment, network services and special equipment
- Install and support phone systems, IP switches, LAN/WAN networks and 911 systems
- Install and maintain residential/business POTS line, HDSL, t-spans, cable splicing, buried and aerial cable support and maintenance including climbing poles
- Maintain expert technical proficiency on all services and systems in CenturyLink’s product line, including successful completion of any required technical certification or training
- Maintain inventory of Key/PBX spare parts, etc. Order equipment, generate material requisitions, repair/return, DESMARS and material received reports as needed
- Managing a billing unit comprised of 12–14 professional and technical accounting staff
- Creating invoices, late notices, and permits for nearly 18,000 customers
- Importing billing and referral data files using a File Transfer Protocol server
- Importing billing and file data into Envision Connect
Systems Technician Intern
07/2009
-
07/2011
Philadelphia, PA
- Assist in managing the overall performance of the Manhattan warehouse management system and customer web portal
- Troubleshoot and resolve application related issues
- Identify and resolve system operating problems in a timely manner so as to ensure continuous business operations
- Utilize data collection instruments and methods for the evaluation and quality control of research or operational data
- Perform routine maintenance tasks (e.g., software installations/upgrades, system backups) for user PC’s/Laptops, application servers (Manhattan warehouse management system, parcel, and time keeping), printers, phones and fax machines
- Maintain a positive work environment for associates consistent with GENCO’s culture and values at all times
- Drive and foster performance excellence within a culture that is values based, safety driven and team oriented
- Program, install and maintain advanced business telecommunications equipment and network services at customer’s location
- Performs installation and maintenance of PBX, key system equipment and stations requiring inside wiring, single line and multiple line business station equipment and associated apparatus
Education
University of Wisconsin-Richland
2004 - 2008
Engineer's Degree in Engineering
Professional Skills
- Analytical and deductive reasoning skills, oral and written communication skills, technical writing skills, instrumentation skills, and mathematical skills
- Proven strong customer service skills.Demonstrates understanding and continuous assessment of customer needs
- Demonstrate excellent communications skills (Listening, Persuasiveness, Oral, and Written)
- Excellent teamwork skills and strong customer service orientation are desired
- Strong time-management skills with the ability to self-manage multiple priorities
- Systems controls knowledge or programming experience Field service engineering experience Systems trainer or training experience
- Excellent influencing, presentation, communication and decision making skills
How to write Systems Technician Resume
Systems Technician role is responsible for troubleshooting, computer, technical, microsoft, customer, basic, interpersonal, electronic, organizational, direct.
To write great resume for systems technician job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Systems Technician Resume
The section contact information is important in your systems technician resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Systems Technician Resume
The section work experience is an essential part of your systems technician resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous systems technician responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular systems technician position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Systems Technician resume experience can include:
- Excellent organizational skills and strong written and verbal communication skills
- Proven troubleshooting and problem solving skills displaying a strong aptitude for the field
- Strong communication skills and the ability to establish effective working relationships both internally and externally
- Strong computer skills and experience with Microsoft products such as Excel, Word, Outlook, etc
- Demonstrated experience communicating effectively (oral and written)
- Display Strong communication skills and the ability to work in pressure situations and under time constraints
Education on a Systems Technician Resume
Make sure to make education a priority on your systems technician resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your systems technician experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Systems Technician Resume
When listing skills on your systems technician resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical systems technician skills:
- Experience showing good writing, communication, interpersonal, motivational, and organizational skills
- Good problem solving skills, demonstrating the ability to solve complex issues under pressure
- Strong interpersonal skills and be approachable
- Excellent communication skills to engage with peers and Management
- Strong team player skills with the ability to pitch in wherever needed
- Effective interpersonal skills to properly represent Aramark and other outside contacts in an ethical and professional manner
List of Typical Experience For a Systems Technician Resume
1
Experience For Control Systems Technician Resume
- Excellent communication, organization, problem solving and computer skills
- Communicate both orally and in writing. Good written and oral communication skills
- Proven working experience in installing, configuring and troubleshooting (digital and analog) hardware
- Experience in supporting customers in an Internet service provider environment or large area network and experience
- Ability and willingness to learn/grow both administrative and technical skills
- Building Technician Program diploma or equivalent with 3-5 years experience in a facilities maintenance role
- Be experienced in operating and maintaining the software Re-Imaging Station
2
Experience For Senior Systems Technician Resume
- Be experienced in operating and maintaining the Linux based software Re-Imaging Station
- Experience using Microsoft Office products including Word, Excel, Power Point, Outlook, OneNote, OneDrive and Teams to communicate and create deliverables
- Be experienced in operating and maintaining mobile C4ISR systems
- Experience with software interfacing to PLC’s, VFD’s, HMI, SCADA for troubleshooting and program and or configuration modification, etc
- Operating and troubleshooting experience on DDC and HVAC control systems
- Hands-on experience working with software testing and/or development
3
Experience For IT Systems Technician Resume
- Operate audio visual equipment, web-ex/Scopia sessions, conference calls and other comparable meeting collaboration technologies
- Experience using Confluence, Quikr, SharePoint and Jira
- Substantial experience in administering Windows client/server, Linux, and Solaris
- Substantial experience in administering Windows client/server and Linux
- Experience with server installation, configuration and troubleshooting in an enterprise environment with HP servers
- Experience with local and network printer troubleshooting and repair
- Ensure timely escalation of customer problems by assigning priority and resolution
- Operates and provides training of test equipment to monitor Transport applications and identify problems
4
Experience For Business Systems Technician Resume
- Conform to applicable Good Manufacturing Practices requirements
- Work in fast paced environment while managing multiple work streams and priorities
- Two to five years’ experience in computer systems including data, voice, local or wide area networks and software assessment and repair
- Experience with MS Windows, Operating Systems, and common enterprise applications (e.g., MS Office (O365), VPN Junos Pulse or Cisco AnyConnect)
- Experience maintaining a 24x7 production environment, preferably across multiple data centers
- Some programming experience, such as PHP and Javascript
- Experience programming DCS (Distributed Control Systems) (e.g., Emerson Ovation / DeltaV, Honeywell TDC / TPS /
- Experience with configuration and imaging of servers or virtual machines
5
Experience For Electronic Systems Technician Resume
- Strong interest in software development, tesing, and system design
- Experience trunking with Motorola systems
- Two (2) years' of experience in software and hardware installation and trouble shooting required
- 3-4 yrs of Systems Admin or Systems Engineering experience
- Engineering maintenance systems experience (Desired)
- Effective and courteous communication with customers and other employees
6
Experience For Building Systems Technician Resume
- Technical systems experience (Required)
- Rail systems experience (Desired)
- SAP PM experience (Desired)
- Performs operational reviews of various Department operations to identify areas to improve efficiency and effectiveness
- Operate and maintain the Data Transfer and Diagnostic System (DTADS) as used on the HC-130J
- Documenting, updating, electronically filing, and communicating team processes and communications
- Maintaining, reviewing and complying with all distributed documentation that pertains to products supported or operating procedures
7
Experience For Controls Systems Technician Resume
- Working on equipment, including climbing ladders to access equipment on roofs in all weather, using man lifts and scissor lifts when necessary
- Understanding of Unix/Linux including containers, networking, and shell scripting
- Updating and overseeing shared team sites including Confluence, Jira, SharePoint, etc
- Cabling and the dressing & labeling of communications/power cables
- Receiving, staging, and safely transporting equipment
- Interacting with the three accountant II's that each lead one of the CUPA Billing teams and assisting them with customer/invoice related questions
- Providing the shift with automation, systems, electrical and mechanical leadership and providing hands-on fault finding and support when required
- Lifting parts or tools weighing on average 20 pounds, occasionally weighing up to 80 lbs
- Planning, organizing, and directing aircraft armament systems maintenance activities
8
Experience For Transmission Systems Technician Resume
- Establishing and evaluating performance and training standards, maintenance controls, and procedures
- Working knowledge of deploying and managing end user mobile devices
- Implementing eCommerce for a large billing system
- Testing and developing system upgrades of the Envision Connect system
- Using Microsoft Office products including Word, Excel, Power Point, Visio, and Outlook to communicate and create artifacts
9
Experience For Lead Systems Technician Resume
- Working with and communicating with associates at all levels in the organization
- Diagnosing and repairing mechanical, electromechanical, and/or electronic equipment
- Working closely with three accountant II's to ensure that annual billing can be completed in a timely and accurate manner
- Performing daily equipment checks to ensure equipment is functioning properly
- Obtaining and maintaining an Apprentice Electrical License (at employee's expense)
- Diagnosing malfunctions, using applicable technical publications and test equipment, such as dial indicators, feeler gauges and micrometres
- Evaluating operational efficiency of aircraft guns and munitions systems, and recommending modification
10
Experience For Senior Plant Control Systems Technician Resume
- Resolving issues or fulfilling requests through remote desktop support
- Resolving issues or fulfilling requests through Windows and Mac remote desktop support
- Mentoring junior Computing Systems Technicians
- Viewing computer monitor and keyboarding at a computer workstation
- Engineering equipment installed in the depot and used in the maintenance and servicing of trains
- Depending on location, the mounting and termination of low voltage devices
- Reconciling nearly $20 million dollars in revenue and eCAPS deposits each fiscal year
- Approving hundreds of customer refunds each fiscal year
- Developing written policies and procedures for daily job tasks and assignments
List of Typical Skills For a Systems Technician Resume
1
Skills For Control Systems Technician Resume
- Good oral and written skills are required to follow step by step install procedures and provide phone support to users
- Good computer skills (Word, excel etc)
- Strong experience working on all project phases, including planning, analysis, requirements, development, testing, and implementation
- Experience writing effective end-user instructions, user guides, and maintaining troubleshooting documentation
- Experience setting priorities for conflicting events and escalate when needed to NNO, DSO, system operations and/or regional management personnel
- Strong experience utilizing MS Excel formulas and lookup functions for data analysis and reporting
- Systems controls knowledge or programming experience Field service engineering experience
- Systems trainer or training experience Experience supporting a wide range of different conveyors and sortation systems
2
Skills For Senior Systems Technician Resume
- Strong experience working with cellular carriers to provide enterprise wireless support to 2000+ end-users
- Industry experience or five years’ experience in servicing electronic and/or mechanical systems in the HVAC industry
- Experience supporting a wide range of different conveyors and sortation systems Experience with advanced automation controls systems
- In-depth knowledge of electrical/electronic controls with industrial experience, food manufacturing experience would also be an advantage but not essential
- Experience supporting a wide range of different conveyors and sortation systemsExperience with advanced automation controls systems
3
Skills For IT Systems Technician Resume
- PC troubleshooting skills are required. A+ certification desirable
- Demonstrated technical experience solving technical issues
- Exceptional skills with Microsoft Office including Microsoft Access
- Two years experience in installing electronic and/or mechanical systems. Demonstrated knowledge of HVAC systems
- Two (2) years experience in installing electronic and/or mechanical systems. Demonstrated knowledge of HVAC systems
- Advanced broad technical leadership skills in the current wireless environment
4
Skills For Business Systems Technician Resume
- Clear & concise communication skills required
- Possession of a valid driver’s license. Ability to safely operate company vehicles and equipment, and maintain a safe driving record
- Experience in C4I related activities and solid familiarity with AV and VTC systems and equipment
- Ability and Willingness to learn and grow their skills
- Understanding of networks and experience with servers
5
Skills For Electronic Systems Technician Resume
- Scripting language experience – VB, Basic, etc.
- Skill in operating and maintaining various telephone testing, installation, and repair equipment
- Responsible for delivering KPIs through effective leadership of the technician team and influencing FLMs decisions
- Experience maintaining and troubleshooting AB RS LOGIX 5000 PLC's, HMI, and PLC components
- Demonstrated knowledge of data networking protocols including TCP/IP, OSPF, BGP, MPLS, and other LAN/WAN protocols
- Electrical hands-on experience and troubleshooting, including 480V 3-phase, 110 VAC, and 24VDC systems
- Solid understanding of networking principles
- Experience installing and supporting MAC / Apple products
6
Skills For Building Systems Technician Resume
- Experience reading technical specifications and requirements for performing preventive maintenance activities
- Demonstrated background in technical troubleshooting, desktop support, and mobile device support
- Experience troubleshooting 480V 3-phase, 110 VAC, and 24VDC systems
- Experience troubleshooting mechanical systems (preferably in an industrial environment)
- Some College or equivalent combination of training and experience
- Experience programming new fire alarm systems
- Possess valid driver’s license and a driving record that meets company requirements
- Two or more years of relevant, extensive experience that involves working on large, complex data networks
7
Skills For Controls Systems Technician Resume
- Two or more years of experience working with Nokia 77xx family Routers or equivilent
- Two or more years of years or more experience working with Ericsson 4G eNodeB networks or equivalent
- Strong detailed understanding of End to End call flows for:1X, EVDO, LTE, IMS and VoLTE, MPN
- Experience diagnosing and quickly resolve problems in a highly critical operational environment
- Two or more years experience in a complex data networking OA&M department
- Experience with basic PC applications including MS Excel, MS Word, Outlook
- Experience working on data networks
- Provides technical direction, training, and oversight to contractors and/or less experienced technicians
- Experience with Remedy Service Desk or equivalent ticket tracking system
8
Skills For Transmission Systems Technician Resume
- Experience in a role supporting multiple team members
- Experience using Confluence, SharePoint, and Jira
- Directly related experience supporting information systems operations
- Experience with calibrating RF equipment
- Metrology training and/or experience
9
Skills For Lead Systems Technician Resume
- Two years experience in installing electronic and/or mechanical systems
- Experience using a CMMS to plan/analyse work and as a tool to improve equipment availability
- End user IT support experience in a manufacturing environment
- Experience managing Microsoft Active Directory objects and administrative tools
- Experience deploying both physical and virtualized end user computers
- Previous experience working in high performance facilities (biocontainment, nuclear, hospital, research, etc.)
- Experience using computer based maintenance management systems
10
Skills For Senior Plant Control Systems Technician Resume
- Two years’ experience in installing electronic and/or mechanical systems
- Relevant, hands on experience with metering systems
- Two years experience in installing fire / security systems
- Experience in IT or related area
- Install and config experience
- Has the ability to establish priorities and work independently on projects
- Directly related experience supporting end-user computing and customer support
- Cisco CCNA certification or equivalent networking experience
- Two or more years experience in the wireless communications industry
List of Typical Responsibilities For a Systems Technician Resume
1
Responsibilities For Control Systems Technician Resume
- Maintain excellent verbal communication skills with the ability to communicate with both technical and non-technical customers and team members
- Excellent customer service skills; and
- Strong written and verbal communications skills. Ability to present technical material to a non-technical audience
- Strong analytically, computer and communication skills
- Solid Microsoft/Outlook skills
2
Responsibilities For Senior Systems Technician Resume
- Demonstrated experience operating and maintaining geospatial applications/services and associated data products
- Demonstrated experience with Microsoft Server, Microsoft Windows Operating Systems, Microsoft Active Directory & Microsoft Office
- Some computer experience or related field. Equivalent combination of training and experience is acceptable
- Excellent written and oral communication skill including ability to make significant presentations
- Proficient computer skills especially Microsoft Word, Microsoft Excel, and Microsoft PowerPoint
- Experience with ASRS systems Project management experience
3
Responsibilities For IT Systems Technician Resume
- Basic mathematics and basic computer skills
- Access database and SharePoint skills are desirable
- Intermediate skills in MS Office, Word, Excel, and PowerPoint
- Demonstrated experience with Windows 7/10, Apple OSX, Microsoft Office suite, and the ability to instruct users
- Develop and maintain basic Honeywell DCS hardware skills
- Experience in utilizing/monitoring eCAPS with management reports and payment processing for the Accounting Division-Accounts Payable Section
- Experience with design/create/maintain an invoice aging database, or automate existing manual process for the Accounts Payable Section's operational needs
- Follow all company policies including, but not limited to, good manufacturing practices and safety systems
4
Responsibilities For Business Systems Technician Resume
- Previous experience configuring and/or administering Central Station Software
- Experience with commissioning, programming, and integration of digital HVAC controls systems (DDC Systems)
- Experience in racking, cabling equipment, parts replacement, etc in a data center environment
- Experience as a computer operator with Linux and Windows Operating Systems
- Current telecommunications industry experience in telephony and data applications including Cisco, Ciena and/or Adtran switches and routers
5
Responsibilities For Electronic Systems Technician Resume
- Knowledge and ability to work with PCL software with 3-5 years of programming experience
- One-year computer maintenance/support experience in a manufacturing environment
- Experience working with Tridium
- Experience working with LonWorks (LON)
- Strong background in Windows Server administration
- Experience in working with and troubleshooting current Microsoft operating systems and Office applications
6
Responsibilities For Building Systems Technician Resume
- Industry related experience
- Two or more years experience in Network Operations
- Solid knowledge of IP network protocols
- Experience with utility pole inspection, treatment, load evaluation, and reinforcement
- Experience as a Systems Technician, Electronics Technician
- Basic desktop support experience
- Experience with AS/RS systems
7
Responsibilities For Controls Systems Technician Resume
- Plan and prioritise workload without supervision, and can work autonomously and proactively
- Effective installation and accurate documentation of components, new control systems, new electrical supply components, Continuous Improvement projects etc
- Experience in a chemical / petrochemical environment required
- Relevant work experience in control systems
- Experience with thin client set-up and Active Direct
- Experience with thin/thick client set-up
- Experience in RF equipment calibration
8
Responsibilities For Transmission Systems Technician Resume
- Experience with the County's Ecaps financial module
- Demonstrated ability to troubleshoot hardware and software problems
- Demonstrated ability to work independently and handle multiple projects
- Experience with 17025 and Z-540
- Experience with installation and maintenance of local & network printers
- Technical experience with subsea technology or projects
- Demonstrated ability to think innovatively and come up with creative solutions to technical problems
- History of strong independent contribution to client early phase studies
- Demonstrated ability to work in a diverse multicultural environment, often with geographically dispersed teams
9
Responsibilities For Lead Systems Technician Resume
- Experience with VMware/Microsoft SharePoint
- Industrial Boiler or Chiller or HVAC operations experience/certificates
- Electrical or electronics experience
- Inventory management experience, preferably within the bio pharmaceutical industry
- API experience with exposure to REST and OAuth methods
10
Responsibilities For Senior Plant Control Systems Technician Resume
- Specialized coatings experience
- Operating, inspecting, and performing operator maintenance on related munitions handling, loading, and test equipment
- Inspecting, repairing, and maintaining aircraft release, launch, suspension, and monitoring systems; aircraft guns; and related equipment
- Creating, interpreting and understanding of ladder logic as well as instrumentation documentation, P&ID drawings, schematics, etc
- Adjusting and installing fuses, boosters, and delaying elements in conventional munitions
- Analyzing malfunctions of munitions launch, release, suspension, and monitor systems, and associated handling and loading equipment
- Disassembling, repairing, or replacing mechanical, electrical, electronic, and mechanisms of launch and release systems, and aircraft gun systems
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