Systems Trainer Resume Sample
Ayana Macejkovic
85807 Murray Valleys,
Dallas,
TX
+1 (555) 469 9079
Work Experience
Project Lead, Systems Trainer
09/2016
-
PRESENT
Detroit, MI
- Hiring preference is given to those with solid knowledge of the training industry and general training practices and procedures and at least six months to one year of experience in the training industry
- Responsible for new hire training by overseeing the training sessions and activities of all new hires, including but not limited to Systems Training, Policies and Procedures, Grand SLAM of Customer Service, Club Membership Training, POS, Cabela's University, and applicable line reviews
- To24+ Years Experience
- Hiring preference is given to those with solid sales and product experience. Preference towards field or product industry related experience
- To 2+ Years’ Experience
- Skill in operating personal computer and various software packages (required)
- Skill in operating various office and training equipment such as: copy machine, facsimile machine, VCR, and audio and headset microphones (required)
Systems Trainer
07/2012
-
07/2016
Houston, TX
- Provide superior customer service (required)
- Responsible for implementing corporate training programs by utilizing classroom sessions, conference calls, hands-on training, Cabela's University, delegating to appropriate supervisors and any other measures necessary to keep retail store compliant with corporate initiatives. As needed, train managers from other stores and help with the setup and training of new stores
- Responsible for new hire training by overseeing the training sessions and activities of all new hires, including but not limited to Systems Training, Policies and Procedures, Grand SLAM of Customer Service, CLUB Membership Training, POS, Cabela's University, CSP and applicable line reviews
- Responsible for report training status on weekly, monthly and annual basis to corporate team and in-store management team. Maintain weekly spreadsheets and enter information in Cabela's University. Communicate training needs to store management to ensure understanding of training requirements and maintain compliance. Monitor results and share feedback
- Skill in operating various office equip such as: copy machine, fax, VCR, audio/headset (required)
- Use good judgment and logic(required)
- Responsible for new hire training by overseeing the training sessions and activities of all new hires, including but not limited to Systems Training, Policies and Procedures, Grand SLAM of Customer Service, Club Membership Training, POS, Cabela's University and applicable line reviews
- Creates an environment within their store of expertise through training methods of one-on-ones, group sessions, demonstrations, computer-based, vendor trainings, etc
IT Systems Trainer
03/2006
-
02/2012
New York, NY
- Manage all aspects of system and functional training for retail employees. Responsibilities include but are not limited to
- Excellent written and verbal communication skills in English and other local language as required
- Additional local languages an advantage
- Experience with graphical design tools. For example, Photoshop, Illustrator, Camtasia or Captivate. Strong understanding of document formatting and presentation techniques
- Experience with on-line Help authoring tools
- Hands-on training content writing and editing experience, with specific experience in documenting information technology software and systems for use in training
- Breakdown a large task/concept into smaller tasks/ideas
- Work cooperatively as a team member in a cross-functional team
- Work with defined, industry-standard product development processes
Education
Oakland City University - Indianapolis Campus
2001 - 2005
Bachelor's Degree in Business Administration
Professional Skills
- Excellent communication, motivation and presentation skills (verbal and written)
- Proven documentation skills - attention to detail
- Good stakeholder and user management skills
- Experience with conducting training and training exercises for military service members
- Experience of developing and delivering IT related training materials and courses
- Demonstrated computer literacy and competency, including the use of word processing, databases, and email
- Experience of maintenance management systems and supporting finance and other information systems in a rolling stock environment
How to write Systems Trainer Resume
Systems Trainer role is responsible for training, basic, software, design, planning, retail, reporting, digital, travel, assessment.
To write great resume for systems trainer job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Systems Trainer Resume
The section contact information is important in your systems trainer resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Systems Trainer Resume
The section work experience is an essential part of your systems trainer resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous systems trainer responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular systems trainer position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Systems Trainer resume experience can include:
- Print training documentation prior to training sessions
- Experience converting written/digital content into formats that can be used in Learning Management Systems
- Experience in developing materials for elearning sytems
- Good working knowledge of Microsoft Windows Operating system, Microsoft Excel & Microsoft Word
- Experience of Training Delivery and preparation of Training materials
- Experience in creating Training Needs analysis and Gap Analysis Reports (highly desirable)
Education on a Systems Trainer Resume
Make sure to make education a priority on your systems trainer resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your systems trainer experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Systems Trainer Resume
When listing skills on your systems trainer resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical systems trainer skills:
- Strong experience of technical skills training and ideally a CRM system
- Handle multiple tasks with ease, set appropriate priorities, and manage time effectively while paying strict attention to detail
- Strong experience of video learning, e-learning and other social learning
- Demonstrated ability to deliver effective classroom training
- Learn new products and skills quickly
- Proven results in developing training documentation to support business end users
List of Typical Experience For a Systems Trainer Resume
1
Experience For Technical Systems Trainer Resume
- Demonstrated proficiency in Microsoft Office & O365 tools including, Word, Excel, PowerPoint, and Teams/SharePoint
- Systems knowledge/training experience essential
- Provide support to the user community by answering ongoing questions and providing refresher classes as needed
- A technical understanding of the CORMAP (Maximo) system and how to configure it
- A technical understanding of an Equinox system
- Manage maintain enthusiasm, discipline and interest in a class room setting
- Deliver Training sessions to IT Administrators so they are able to configure and maintain their system
- Coach new and existing employees on various areas of the system
2
Experience For Project Lead, Systems Trainer Resume
- Provide the initial new employee training on AHA approved software
- Adhere to policies and procedures and ensure a safe and healthy workplace environmentSearch Jobs US
- Define training strategies, executional elements, associated documentation, and annual funding needs for planned/future enhancements and maintenance of current Applications
- Deliver training program to ‘end-users’ and those who support end-users on an ongoing basis; Global R&D System Users (Product developers, Regulatory, Food Safety), Systems Admins, Subject Matter Experts, Super Trainers, and Super Users)
- Work with regional Transformation Leads/Business Process Owners, Business Program Managers, Processes Systems and Information Leads, Associated Governance teams and IT Application Managers. Tap into Functional SME’s and Super Users in developing the End User training strategy, plan & materials
3
Experience For Senior Systems Trainer Resume
- Partner with IT Sustain & Delivery teams to coordinate and validate updates to the training environments
- Develop/update business systems administrator materials & job aids
- Provide post go-live assessment of training programs and determine implications for revisions and associated documentation for future roll-outs and future enhancements for Applications, Processes, and Training materials
- Communicate technical details of system changes to Super Users and trainers. Facilitate demos of new system functionality following new releases
- Utilize a ‘train-the-trainer’ training model and leverage Super Trainers and Super Users on a local basis to deliver initial training with further ongoing support from both the Super Users and the Business System Admins in Data & Systems Administration (DSA) team
- Implement training programs to ‘end-users’ and those who support end-users on an ongoing basis (e.g., Product Developers, Regulatory, Quality, Food Safety, Systems Administrators, Subject Matter Experts, Super Trainers, and Super Users). Partner with IT Sustain & Delivery teams to coordinate and validate updates to the training environments
- Communicate technical details of system changes to Super Users and trainers. Facilitate demos of new system functionality following new releases. Develop/update business systems administrator materials & job aids
- Train end users on businesses processes and system functionalities
4
Experience For IT Systems Trainer Resume
- Enages with multiple types of job roles (i.e. sales, construction, operations, finance) and SME’s in a way that ensures systems applications training is viewed as a value add --- i.e. helps employees to perform at a higher level --- vs. simply knowledge on how to use the system
- Develops in conjunction with VP Learning & Development and SME’s a scorecard to measure the effectiveness of the complete suite of learning interventions deployed
- Excellent computer skills – WORD, EXCEL PowerPoint, Outlook, etc.
- Manages the delivery, creation and maintenance of the AccessHope training courses. Identifies cross-functional information sharing and skill building opportunities to deliver customized training and developing course curricula, as needed
- Manages AccessHope training support, training requests, course recommendations and appropriate access to ensure that all users can perform job functions as well as tracks training attendance
- Analyzes, identifies, and evaluates problems, proposes solutions and prepares status reports. Tracks reported issues and enhancements, and ensures the proper routing of problems to appropriate program area and responses to customers
- Excellent interpersonal, verbal, and written communication skills with the ability to present and train on technical information in a non-technical fashion
- Help to upskill staff with the rollout of new systems and products (on an ad hoc basis)
- Creates documentation on departmental procedures, statistical reports and documents related to training activities
5
Experience For Mission Command Systems Trainer Resume
- Manage the day to day runnings of the LMS - 'The Knowledge Hub' aka TKH
- Support Global Head of L&D in delivering the learning technologies pillar of the people plan and ensuring this stays on track throughout the course of the contract
- Work as part of the L&D team and build strong relationships with the Senior Learning Manager and Learning Administrator
- Proven track record in a similar role, within a fast paced environment
- Proven track record in needs analysis tools and techniques. Ability to analyse data to ensure that the appropriate learning strategies are developed and implemented
- Strong communication skills - both face to face and within a geographically distributed environment
- First class project management and planning skills
6
Experience For Customer Systems Trainer Resume
- Positive contributor who lives and breathes our values
- Attend workshops as appropriate
- Identify, recommend and implement strategies to improve process flow
- Ensure candidates sign off on Operational SOP's
- Communicate across divisions
- Ensure that delivered training can to tracked to personnel level and capture actions necessary to bridge training level to required new level in line with changes in software revision releases
- Follow department procedures to research, develop, write, and revise hardware and software training materials; and generate the documentation in various formats, according to defined standard and in accordance with company branding and design guidelines
- Collaborate, as a member of project teams, with subject-matter experts, product managers, testers, Product Support, and technical/training writing staff to produce manuals and help that are accurate and on time
7
Experience For Finance Systems Trainer Resume
- Propose process improvements for developing, releasing and delivering user and training documentation
- Show proficiency in using the required training/technical writing and project software applications
- Access and knowledge of systems that training is being provided on
- Work with the Training teams to define publications processes and guidelines
- Review and make recommendations to the project teams about error messages, tool tips, pop-up dialog boxes, and usability
- Breakdown documentation requirements into manageable tasks, provide overall project documentation task estimates, and provide assessments for resources needs to complete project
8
Experience For Clinical Systems Trainer Resume
- Ensure compliance to local regulations on personal data privacy
- Monitor student enrollment, update student attendance and academic reports, and prepare records of training activities, student rosters, participant progress, and program effectiveness
- Advanced in all MS Office products
- The ability to measure and monitor
- High levels of initiative and ability to make informed decisions
- Manage an end to end project with key milestones
- Extensive knowledge of Microsoft PowerPoint, Word and Excel
- Support “go-lives” of system components as necessary
- Experience with using the official system program and product manager's training products or using the commercial software and hardware developer's technical and training material
9
Experience For Process & Systems Trainer Resume
- Experience with using official system program and product manager's training products or using the commercial software and hardware developer's technical and training material in the absence of a designated program or product manager
- Experience with using digital logistics systems during simulations and live exercises and delivering Mission Command Information Systems (MCiS) training based on event training plans
- Experience with developing, organizing, and maintaining an operator training-focused Training Support Package (TSP) for their assigned systems of responsibility that encompasses new operator and sustainment training for basic operators, system integrators, and senior leaders
- Training in applications, Quality or Product Development - preferably in R & D
- Well versed in training methods such as In Person, Online or Virtual
- Troubleshoot problems, analyze data and determine root cause
10
Experience For Sales Systems Trainer Resume
- Be a technical contributor on cross-functional business teams and to influence the team direction
- Estimated 10-15% travel (domestic and international)
- Sensitive and appreciates diverse cultures and exhibits people handling skills in order to motivate and take others along, thereby creating an inclusive culture
- Experience with developing, organizing, and maintaining an Operator Training focused Training Support Package (TSP) for their assigned systems of responsibility that encompasses new operator and sustainment training for basic operators, system integration, and senior leaders
- Experience with using official system program and product manager training products or the commercial software and hardware developer's technical and training material in the absence of a designated program or product manager
- Provide operator-level training in a classroom environment in accordance with established TSPs
List of Typical Skills For a Systems Trainer Resume
1
Skills For Technical Systems Trainer Resume
- Effectively communicate the needs of the affiliate with regard to software enhancement needs
- Able to organise and plan effectively
- Addresses multiple learning styles and integrates training tools to create a seamless experience
- Experience of establishing and maintaining trusted relationships with business leaders
- Experience in healthcare environment working with IDX Flowcast Software required
- Experience using a clinical management system
- Experience in a rolling stock maintenance organisation highly desirable
- Experienced in change management and/or training design, development and deployment for a transformational initiative
2
Skills For Project Lead, Systems Trainer Resume
- Two (2) years of experience in healthcare environment working with IDX Flowcast Software required
- Experience of Training Delivery
- Experience of video content creation for e-learning purposes
- Good understanding of UK&I divisional structure
- Ideally experience in leasing, asset management or financial services
- Demonstrable experience of delivering training
- Experience of CRM systems; understanding of sales processes
3
Skills For Senior Systems Trainer Resume
- Experience with Command Post of the Future (CPOF) Force Battle Command Brigade and Below (FBCB2)
- Experience with Blue Force Tracker (BFT) Force Battle Command Brigade and Below (FBCB2)
- Experience with the Joint Capabilities Release (JCR) or Tactical Mission Command (TMC) servers
- A professional Trainer’s certificate or equivalent experience
- Clinical experience within Utilization Management Review, preferably within a managed care organization.
4
Skills For IT Systems Trainer Resume
- One to three years of specific clinical knowledge / experience in Case Management
- Creating online content of varying formats (files, videos, e-learning courses) aligned to business needs
- Develop all training material to support internal training to the very highest quality and adhering to existing training standards
- Deliver operator-level training in a classroom environment in accordance with established Mission Training Complex training support plans
- Provide training to local system champions (super users) and ensure training carried out in this way meets the standards outlined in the agreed training model
- Maintain a register of training requirements and agree training course delivery schedule with operational managers
- Ensure that peaks in training demand are identified and provision for additional training resource is procured
5
Skills For Mission Command Systems Trainer Resume
- Make training presentations to be used in global training sessions
- Collaborate with Operations team to identify business training needs, and enact new best practice training procedures
- Global delivery of technical training to staff (CRM systems training)
- Manage reporting within the TKH to track usage, engagement and learning trends
- To work with the programme Training Lead to produce high quality training material as part of a strategic rollout
- Provide high quality training to all users in the most appropriate style, class room, 1:1, group, self-help, e-learning etc
6
Skills For Customer Systems Trainer Resume
- Escalate any training issues to the CFX Training Manager
- Deliver CFX training for new projects or new sites joining the service
- Maintain training documentation revisions to follow quality and compliance regulations to ensure traceability of delivered training
- Specific graphics and elearning formats as needed to ensure the best learning outcomes
- IITT TAP (or equivalent) qualification in training delivery
- To have an understanding of our customer requirements
- Support training exercises in a semi-austere environment, as necessary
- Flexibility is very important due to the nature of project time lines constantly changing
7
Skills For Finance Systems Trainer Resume
- Organize and host individual and classroom training sessions for new hires and new system implementations
- Create and update system training materials to be used globally
- Maintain and enhance system training site on corporate intranet site
- Develop proficiency in the Georgia Gateway system in preparation for training end users
- Accountable for the communication and embedding strategy for the release of new content/programmes
- Provide internal training to internal teams as required
- Provide quality Status Reporting (to PMs and Team Leads) within agreed time frames
- Support product selection activities by operating as a user advocate / SME
- Deliver CFX Training Face to Face either at Home site in Rugby or at other DHL sites throughout UK & I
8
Skills For Clinical Systems Trainer Resume
- Deliver WebEx training for larger audiences
- Ensure candidates provide feedback on training received
- Deliver WebEx training for System Updates / New Releases
- Propose process improvements for any aspect of user and training documentation
- Prepare estimates and timelines for project tasks relating to user documentation
- Car allowance & fuel card
- 25 days annual leave (Services) + 8 bank holidays with the opportunity to buy more holidays
9
Skills For Process & Systems Trainer Resume
- BUPA Healthcare Insurance (other grades)
- Support go-lives of system components as necessary
- Knowledge of Salesforce, Apttus CPQ, CloudSense and ATEX systems
- Become an expert user in the CORMAP and Equinox Maintenance Management System to the level required to be able to deliver training to fleet production, materials and engineering teams
- Fixed Term Contract up to 15 months
10
Skills For Sales Systems Trainer Resume
- Company enhanced Pension Plan
- Strategic Thinking: Formulates objectives and priorities, and implements plans consistent with the long-term interest of the organization in a global environment, Capitalizes on opportunities and manages risks
- Human Capital Management: Builds and manages workforce based on organizational goals, budget considerations, and staffing needs. Ensures employees are appropriately recruited, selected, appraised, and rewarded; takes action to address performance problems. Manages a multi-sector workforce and a variety of work situations
- World Class Mindset: Behaves in an honest, fair, and ethical manner. Shows consistency in words and actions. Models high standards of ethics. Punctual, exhibits professional email etiquette. Adhere to company and department standards. Commitment to excellence
- Present training content in a classroom setting, one on one and via teleconference / Net Meeting calls. Ability to adjust curriculum and content delivery based on a variety of different user levels
- Create and customize course material in print, electronic format, and other media for effective training delivery
List of Typical Responsibilities For a Systems Trainer Resume
1
Responsibilities For Technical Systems Trainer Resume
- Deliver External Training sessions to Trainers, key project members and Control room operators
- Plan, schedule and promote the affiliate software training
- Demonstrable ability to learn new systems quickly
- Develop and maintain Training Material for core products of Capita Communication and Control Solutions including but not limited to Helpfiles, Training guides, Lesson plans, Assessments and Evaluations
- Produce TNA and Gap analysis documents as required
2
Responsibilities For Project Lead, Systems Trainer Resume
- Configure the systems to the customers specification
- Knowledge of Emergency Services Control Rooms (highly desirable)
- Manage 2 System Trainers and support staff
- Consult one on one with managers and staff on AHA designated software and promote the usage of the products by personalizing the training and understanding of the products
- Assess on an on-going basis the software training needs of field staff. Evaluate training to ensure that the design and implementation of the training meets the needs of the affiliate
- Serve as the affiliate representative on various National technical teams that support the use and enhancements of AHA approved software
- Provide support at all levels for AHA approved software. This includes basic and advanced support topics, covering technical and business process issues. Manage user changes and password databases
3
Responsibilities For Senior Systems Trainer Resume
- Participate in conference calls with National Center and product vendors and communicate the topics and content to management
- Possess, learn and build new technical capabilities with regards to job functions
- Present training content in a classroom setting, one on one and via teleconference / Net Meeting calls. Ability to adjust curriculum and content delivery based on a variety of different user levels
- Assess on an on-going basis the software training needs of field staff. Evaluate training to ensure that the design and implementation of the training meets the needs of the affiliate
- Determines data needed to be collected and the appropriate data resources for specific data projects
4
Responsibilities For IT Systems Trainer Resume
- Trains and educates market staff on data collection tools and equipment
- Provide support at all levels for AHA approved software. This includes basic and advanced support topics, covering technical and business process issues. Manage user changes and password databases
- 5 GCSEs A-C
- Management Administration Skills: Manages and/or facilitates employees, budgets and equipment assigned to them, while helping employees maintain a clear picture of their roles and responsibilities to achieve organizational objectives. Helps to develop employee performance by delegating responsibilities and providing accurate feedback and assessments on a timely basis
- Leadership Skills: Able to assume a role of formal or informal authority as necessary; advocate new ideas, even when risk is involved; delegate responsibility and empower associates to make decisions; capable of providing constructive feedback to others; able to receive constructive feedback from others; makes personal commitment to mentor and grow others
- Collaboration & Teamwork: Utilizes communication techniques & methods that generate trust, collaboration, open two-way communication and a supportive work environment. Develops and generates team momentum, enthusiasm, and camaraderie to obtain maximum team performance. Values diverse talents of team members and works to include various points of view in decision-making
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