Technical Documentation Resume Sample
Jarred Abbott
1017 Brown Stream,
Chicago,
IL
+1 (555) 336 0458
Work Experience
Technical Documentation Specialist
06/2016
-
PRESENT
San Francisco, CA
- Experience in the in the life sciences industry; preference is for experience in clinical research activities, project management or project controlling
- Take highly technical information provided by developers and transform it into understandable, concise Help for the end-user
- Extract and gather information needed to produce effective Help for software features by interviewing internal staff, using our mechanical software products and features, and researching existing literature
- Take ownership of and drive the complete Help production process, including information gathering, draft production, draft revisions, technical and editorial reviews, and final proofing
- Produce short videos. Video production can involve scripting, video capture, and video editing tasks
- Work comfortably with a variety of software tools, including version control systems, structured authoring systems, project tracking software, video production software, graphics editing packages, video conferencing, etc
- Work under the pressure of competing priorities, approaching deadlines, changing feature designs, and missing or incomplete specifications
Technical Documentation & Elearning
04/2010
-
01/2016
Philadelphia, PA
- Experience in PLM or ERP systems (Oracle or Agile is an advantage)
- Advanced knowledge in English (written and spoken)
- Excellent computer literacy (Outlook, Excel, Sharepoint)
- Detail oriented person with ability to work concentrated
- Supporting the Drafting team with administrative tasks
- Create items of parts and drawings in the company PLM (Agile)
- Manage BOM (Bill of materials) content in the company’s PLM & ERP systems (Agile and Oracle)
Technical Documentation Summer Intern
09/2004
-
01/2010
Detroit, MI
- Assist in designing new ways of presenting Help as our products and user personas change and evolve
- Apply principles of effective information transfer to multiple formats such as video tutorials, topic-based online help systems, interactive learning systems, etc
- Experience with developing technical documentation and supporting technical staff
- Experience with the Microsoft Office, including Microsoft Word, Excel, and PowerPoint
- TS/SCI clearance required; willingness to take a polygraph exam
- Advance Adobe Illustrator with complimenting Adobe Photoshop talent required
- Willingness and ability to travel up to 5%
- Experience/Knowledge and Skills
Education
North American University
1999 - 2003
Engineer's Degree in Computer Science
Professional Skills
- Excellent written and verbal communication skills; and demonstrated interpersonal, organizational, and analytical skills
- Demonstrated organization and planning skills that include
- Excellent research, analysis, and writing skills
- Strong oral and written communication skills and customer service focused mindset
- Strong organizational and project execution skills
- A quick learner with excellent time management and organization skills
- Excellent computer skills with MS Office suite of products
How to write Technical Documentation Resume
Technical Documentation role is responsible for organization, microsoft, assembly, analysis, integration, credit, training, gis, database, procurement.
To write great resume for technical documentation job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Technical Documentation Resume
The section contact information is important in your technical documentation resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Technical Documentation Resume
The section work experience is an essential part of your technical documentation resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous technical documentation responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular technical documentation position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Technical Documentation resume experience can include:
- Proven experience as a technical writer developing hardware documentation
- Self-motivation and independent decision-making skills
- Experience with finite element techniques, computational fluid dynamics, or other engineering simulation technologies is strongly desired
- Demonstrated ability to adapt work methods in response to changing priorities
- Prior experience in aviation maintenance/services is very welcome
- Structured work methods and analytical skills, ability to analyze technical processes
Education on a Technical Documentation Resume
Make sure to make education a priority on your technical documentation resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your technical documentation experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Technical Documentation Resume
When listing skills on your technical documentation resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical technical documentation skills:
- Strong time management skills to deliver on time and with good quality within your areas of responsibility
- Experience effectively working in a team environment
- Solid analysis and problem solving skills necessary
- Excellent written and verbal communication skills; ability to clearly explain technical concepts to both technical and non-technical audiences
- Excellent verbal communications skills in Italian
- Superior organization skills including filing, data tracking and electronic file structures
List of Typical Experience For a Technical Documentation Resume
1
Experience For Technical Documentation Specialist Resume
- Experience in an Industrial or Manufacturing setting
- Validate correctness of ECO (Engineering change orders) and support the change process in Agile
- Experience with online help authoring tools (Madcap Flare)
- Experience using the ServiceNow platform for ITIL based IT service management, workflows and configuration management database (CMDB)
- Experience using TeamCity
- Experience as a technical writing manager
- Experience using Madcap Flare
- Revision of Test Methods based on results from validation reports
- Establish and maintain technical training environments and coordinate with Organizational Development to track training participants’ status and results
2
Experience For Technical Documentation Manager Resume
- Tight project co-working with engineering team in Prague, client in Germany and colleagues in India
- Work in close collaboration with CAD Engineers, Design Engineers and Marketing specialists
- Carry out supervisory responsibilities in accordance with the organization’s policies, procedures, and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees and addressing complaints and resolving problems
- Work in a collaborative group setting
- Work independently, as well as with cross-functional teams, including remote team members
- Collaborate closely with engineering, service, and parts support personnel to determine structure and availability for component part illustrations
- Determine and coordinate art and desktop publishing needs
- Wear all Personal Protective Equipment (P.P.E.) required by Company Policy for the job being performed
3
Experience For Technical Documentation & Elearning Resume
- Principle engineering contact with customer on data submittals
- Maintenance of binders, filing systems, printers and faxes
- Participation in interesting Projects in Rail branch
- Structured & logical thinking, patience, responsibility and
- Analyst-acclaimed technology leadership in a massive emerging market
- Lead a globally-diverse team of writers in creating high-quality technical documentation
- Ability/willingness to actively participate in helping achieve office/department objectives
- The development of technical documentation in support of Defense Information Assurance Certification Accreditation Process (DIACAP)
4
Experience For Assoc Technical Documentation Specialist Resume
- Priority Setting - Spends his/her time and the time of others on what’s important; quickly zeros in on the critical few and puts the trivial many aside; eliminates roadblocks; creates focus
- Plan, organize, develop, and maintain customer-facing documentation
- Verify content accuracy through hands-on testing
- Participate in product design and status meetings as a member of agile development teams
- Take an active role in the definition and evolution of departmental practices and procedures
- O Coordinate ECN’s with Suppliers to ensure timely execution of changes
5
Experience For R&D Engineer Technical Documentation Resume
- Reviews, analyzes and prepares all information required for ECM's, product releases and Engineering Specifications to assure accuracy and completeness of related documentation. Assures that all related Engineering documentation is complete at each phase of release of an engineering project
- Develop standard operating procedures (SOPs) for technical documentation management including check out procedures, change review and approval of new content, drawing revision control, etc
- Prior AutoCAD training required
- Monitor engineering releases to determine the need for new and revised parts page illustrations and documentation
- Lead or assist with small to moderate sized construction projects. Complete follow-ups as assigned
- Collaborate with technical writers to create illustrations in support of operator and service manual documentation development
- Know and follow established job specific and facility wide safety and health procedures and rules
- Creation of final data books and/or files/cds
6
Experience For Technical Documentation Summer Intern Resume
- Management of the final order files
- Structure Bills of Material
- As requested: review new orders for accuracy and completeness (report defects to Sales)
- As requested: enter new heat exchanger orders into the system
- Punctual, well-disciplined and organized
- Review/Analyze technical data packages in support of the AMCOM Tech Loop process for procurement actions
- Produce high-quality documents for a program management audience, including weekly status reports, meeting minutes, security documents, and other documents to support the development of custom enterprise software
- Contribute to documents for a high-level business decision-maker audience, including (but not limited to) comprehensive and executive-level technical summaries, and justification-of-purchase requests
- Editing documentation to ensure accuracy, completeness, and consistency, to improve structure, and to ensure professional editorial standards are met
7
Experience For Technical Documentation Administrator Resume
- Attending meetings and/or interviewing subject matter experts engaged in software development projects to acquire and synthesize information to develop technical documents required
- Establish and adhere to standards for various technical documents
- Support IT projects with creation and maintenance of project artifacts (technical documentation)
- Create/Revise/Maintain Project Documents for ITSM functional areas: Asset Management, Change Management, Configuration Management, Incident Management, Service Requests, Knowledge Management, Project Management
- Experience generating change orders
- Documents established processes after interviewing process users
- Coordinate vendor activities in support of program objectives, including but not limited to
- Escalation of issues when approvals are not conducted in agreed upon time
8
Experience For Cleversafe Technical Documentation Specialist Resume
- Write and update Operation Manuals and standard documents within Installation Data, Technical Manual and Electrical Manual according to Tetra Pak Corporate Standards and legal requirement
- Distribute and archive Technical manuals in line with project scope and time plan
- Provide input to improve/develop tools, process and templates
- Proactively coordinate Technical publications production with order team
- Secure customer feedback and make sure that documentation is updated accordingly
- Knowledge in food and dairy technology
9
Experience For Supv Technical Documentation Resume
- Assigned to the ET Design Technology and Innovation Team
- Writes documentation for application programs, systems, processes and procedures
- Establishes new processes and procedures based on observation and input
- Develops user manuals and on-line help
- Develop a content vision and technology strategy that drives high API adoption and customer delight, and that extends eBay’s strategy and competitive position
- Seek diverse input to design API docs from the customer’s perspective, including input from third-party developers, merchants, and partners
10
Experience For Technical Documentation Assistant Resume
- Maintain competitive product analysis. Stay aware of relevant industry news, opportunities, and technologies to continuously innovate on the doc strategy and customer-focused metrics
- Ensure that docs and other educational materials (videos, etc.) present a professional look and feel, and follow (or lead) web API doc best practices regarding structure and tone
- Ensure doc system ease of use for the primary authors, including scalability, content maintainability, and system reliability; and continuously improve operational metrics
- Manage API writers across multiple geographies. Anticipate and mitigate inter-dependencies, bottlenecks, and risks. Monitor staffing levels for present and future needs
- Establish team goals and mentor direct reports on developing strong execution, measuring progress, and communicating results
List of Typical Skills For a Technical Documentation Resume
1
Skills For Technical Documentation Specialist Resume
- Demonstrated experience successfully working in a fast-paced, agile environment
- Microsoft Word skills including ability to work with custom templates
- Prior experience with software application technical writing is very welcome
- Someone with decent writing skills is required
- Programming and networking experience
- Dedication to considering things from the customer’s perspective and experience in creating outstanding user-focused documentation
- Experience as a doc manager, including managing and leading API doc teams
- A proven track record of proactively identifying and solving problems
- Related experience managing the preparation and editing of technical documentation
2
Skills For Technical Documentation Manager Resume
- Excellent communication, working knowledge on technical writing tools to author, publish and manage content, great team player
- Experience with people management, project management, strategic planning, team building, evaluation of tools and processes, and cost management
- Experience with motivating employees and co-workers, creating a sense of team spirit
- Experience with information design, including requirements for authoring tools/systems
- A demonstrated dedication to considering things from the customer’s perspective
- Good understanding of the organization’s business goals and objectives
3
Skills For Technical Documentation & Elearning Resume
- Experience delivering high-quality documents within tight deadlines
- Experience supporting Federal information systems and NIST security framework (RMF)
- Demonstrated competency in verbal and written communications and interpersonal understanding
- Creative and strategic thinker with a focus on achieving outcomes, yet with excellent attention to detail
- Form layout and design experience
4
Skills For Assoc Technical Documentation Specialist Resume
- Small team supervision/leadership experience
- Highly Desired: 1-2 years’ experience with Hyland’s OCR AnyDoc document capture system
- Proven ability to write conceptual, task-oriented, and reference content
- Demonstrated ability to work within tight deadlines and quickly shift focus among multiple projects
- Strong written and spoken English fluency
- Experience using a computer and Microsoft Office applications, especially Word, Excel and Outlook
- Experience: 5 years in a technical writing, change control, or other quality function
- Experience leading the development of world-class API docs for developers and merchants
- Experience working with Agile teams and Agile methodologies
5
Skills For R&D Engineer Technical Documentation Resume
- Experience with various software development methodologies, including agile development
- Experience writing for a software developer audience
- Strong technical proficiency with the ability to perform job functions in a safe manner
- Ability and experience in interaction with customers/clients and suppliers directly
- Scanning of supplier and engineering data for submittal or record keeping
- Writing, formatting, and editing technical information to produce product documentation
- Working with variables, conditional text, and single-sourcing techniques within an XML environment is highly desired
- Uploading and downloading of information from customer websites
6
Skills For Technical Documentation Summer Intern Resume
- Understanding of our products and customers’ business requirements and processes
- Generating the Adaptiv change request and other activities necessary to process the revised document(s)
- Contacting approvers on a regular basis to ensure timely completion
- Reviewing and updating documents
- Fluent technical aptitude reading and understanding PTC Pro Engineering drawings and schematics
- Provide technical publications and updates for all new and existing product models (using R4i Authoring Software)
7
Skills For Technical Documentation Administrator Resume
- Remain up-to-date and apply knowledge concerning best practices, research in the field of education, online learning and discipline-specific pedagogies
- Comfortable using major operating systems: Windows, Linux and MacOS equally
- Maintain and update AutoCAD drawing management system. Currently utilizing a Windows Explorer file structure and an Excel master list with hyperlinks
- Develop an ongoing system for drawing review and update and/or archive
- Assist the engineering department with various administrative and purchasing responsibilities
- Assist project manager and technical writers in writing supporting end-user documentation (help documentation, quick guides, etc.)
- Maintains and keeps track of software tools and computer equipment, recommending various tools or equipment depending on the requirements
8
Skills For Cleversafe Technical Documentation Specialist Resume
- XML authoring tools and topic-based information development/DITA concepts
- Work with internal teams to obtain an in-depth understanding of the product, portfolio and documentation requirements
- Work with a team to gather requirements for documenting circuit diagrams and other assigned work
- Familiarity with FLOSS and FLOSS licensing
- Encourage and coach developers to explain their work in basic terms verbally and in writing
- Comfortable interacting with multiple levels and areas
- Risk Analysis relating to these directives
9
Skills For Supv Technical Documentation Resume
- Safety requirements for frequently occurring hazards ISO 11111-1:2016
- Interpret engineering data
- Check out and check in drawings to and from plant employees and outside engineering contractors
- Update “red-lined” drawings in AutoCAD per direction from plant Engineering team
- Assist engineers with organizing project documentation at the close of a capital project
10
Skills For Technical Documentation Assistant Resume
- 3D System and PTC Creo Elements/Direct
- JIRA, Confluence, and FTP clients desired
- Knowledge of Illustrator, Acrobat Pro, and Photoshop desired
- Be able to pick out documentation and structure errors on ECN’s
- Familiarity with IT-related artifacts, such as architecture diagrams, use cases, activity diagrams, etc
- Self-driven and independently committed
- Knowledge of Agile development methodologies such as Scrum, Kanban, etc
- Design and implement comprehensive documentation solutions, for your assigned product area, to support product releases, including scope definition, requirements analysis, documentation plan design, hands-on analysis and testing and content authoring and publication
- Provide thought-leadership to fellow team members and contributing members of the cross-functional organization, across business and technical project dimensions, in the design and implementation of technical documentation solutions
List of Typical Responsibilities For a Technical Documentation Resume
1
Responsibilities For Technical Documentation Specialist Resume
- Experience integrating community/user-sourced content Experience with Gift-LFS, Stash/Bitbucket, and Artifactory
- Experience in similar laboratory and/or localization environment
- Experience with technical documentation for a software company
- Strong command of Microsoft Office
- Collecting and verification of correctness of technical information and working with technical drawings
- Creating, modification and management of data and technical documentation in database system PDM (similar to SAP)
- Support marketing retail for the production of customer facing piece by collaborating with the brands managers/agencies
2
Responsibilities For Technical Documentation Manager Resume
- Update database files to reflect Engineering Change activity as necessary
- Maintenance and updating of technical records and queries from internal and external suppliers
- Independently manage a technical documentation project, including development and execution of a comprehensive documentation plan
- Lead and/or contribute to API design standards and governance
- Build relationships with stakeholders in eBay's customer service, mobile, search, affiliate, large merchant, and selling teams; as well as with other eBay properties. Be a “voice of customer” to communicate customer insights back into the org
- Roll up your sleeves and work alongside writers to create and test API docs, develop storyboards, and produce tutorials and/or videos as needed
- Experience documenting and using big web service and web API technologies (e.g., JSON, REST, SOAP, XML), as well as using technologies for consuming them (e.g., PHP, Python, Java, .NET, HTML, and JavaScript)
- Successful track record with driving and/or contributing to API design decisions, including decomposition, interface design, and interaction modeling
- Specifies and designs small and/or moderately complex systems. Selects appropriate design standards, methods and tools and ensures that they are applied effectively. Reviews others’ system design to ensure selection of appropriate technology, efficient use of resources and integration of multiple systems and technology
3
Responsibilities For Technical Documentation & Elearning Resume
- Evaluates and undertakes impact analysis on small to medium complexity design options. Ensures that the system architecture balances functional, service quality and systems management requirements
- Adheres to and influences standards, strategies and procedures across the development lifecycle in the areas of systems integration and testing and ensures that practitioners adhere to them
- Maintains an in-depth knowledge of specific technical specialisms and provides expert advice regarding their application. The specialism can be any aspect of information or communication technology, technique, method, and product or application area
- Technical affinity and experience with data management
- Review technical documentation, extract pertinent information and enter the appropriate data into a relational database
- Review/Analyze technical data packages in support of the AMCOM Tech Loop process for procurment actions
- Communication with client´s production plants in Germany for work packages delivery to ensure on-time delivery
- Willingness to learn and to be part of an international team
- Thoroughness, accuracy and detail orientation
4
Responsibilities For Assoc Technical Documentation Specialist Resume
- The ability to organize and present a range of technical material to a variety of audiences
- Understand share-point data base structure/layout and get trained on the data entry in to data base
- Understand different document categories available in the data base
- Request temporary access to several source systems to collect information in to the database
- Follow cGMP data integrity practices and provide timely updates on progress to the management
- In-depth, hands-on knowledge of SGWS’s enterprise and desktop applications
- Capability to understand SGWS’s application portfolio as well as how the different systems contribute to daily business operations
- Four years of experience, or equivalent, in technical writing, technical documentation, engineering software documentation, or engineering software Help systems
- Demonstrated ability to represent the user’s perspective in the production of product Help
5
Responsibilities For R&D Engineer Technical Documentation Resume
- Demonstrated ability to analyze highly technical information, distill the concepts important to an end-user, and present those concepts in a concise, easy to understand style
- Demonstrated ability to research and understand customer issues
- Experience in the field of technical documentation
- Experience with graphics software (e.g. Adobe, Cortona3D ...)
- Organize and present a range of technical material to a variety of audiences
- Subject matter expertise with Technical Orders, Military Standards for Technical Orders, government Technical Order C ertification and Verification processes
- Certification in ITIL v3 Intermediate or Expert Level
- Cross reference technical drawings in order to create and verify technical documentation
6
Responsibilities For Technical Documentation Summer Intern Resume
- Some knowledge of S1000D specification, Simplified Technical English (STE), and XML
- Manage time and work on multiple projects, ability to work independently
- A collegial and friendly team environment where technical documentation is a highly-valued function
- Drive quality improvements in our documentation content and process
- Understand product developer requirements and build strong relationships working collaboratively with Product Owners, Engineering Leads, and members of the Consulting organization to ensure that all content is developed in accordance to product and implementation best practices, use case models, and presentation techniques
- Be responsible for creating and delivering on project plans for his or her area of responsibility including driving team members to deliver best-in-class documentation in accordance with product release schedules
7
Responsibilities For Technical Documentation Administrator Resume
- The opportunity to shape the way we document our strategic applications
- Familiarity with software development, especially REST-based APIs like AWS, object-oriented languages like Java or Python and JSON and XML file formats
- Create and adhere to plans of documentation work across multiple product streams
- Set and communicate deadlines to ensure inputs arrive on time
- Facilitate documentation reviews
8
Responsibilities For Cleversafe Technical Documentation Specialist Resume
- Knowledge of regulations and directives and safety laws
- Machinery 2006/42/EC and 95/16/EC
- The ATEX Directive 2014/34/EU
- The Low Voltage Directive (LVD) 2014/35/EU
- Pressure equipment and EEA relevance 2014/68/EU
- ISO knowledge an asset
- Technical documentation, IT design & requirements documentation
9
Responsibilities For Supv Technical Documentation Resume
- Preferably Senior Executive specialized in IT/Computer - Software or equivalent
- Well versed with Visio, SharePoint, other MS Office products, & Knowledge Management
- Teamwork: Collaborates with others in own area and across boundaries; acknowledges others' contributions; works effectively with individuals of different culture and gender; willing to seek help as needed. Provides status updates to leadership as required
- Work with Market and Product Planners to ensure team’s deliverables support integration of our products and systems with customers? business processes, and communicate business needs to the team
- Communicate professionally and effectively with staff at all levels of the organization and with outside vendors
10
Responsibilities For Technical Documentation Assistant Resume
- Project Management experience and certificate
- Applicable college courses and/or commensurate experience
- Establish, maintain, and enhance departmental standards and best practices, and measure team’s performance against these standards
- Collaborate with Scientific & Corporate Affairs/Marketing on all supporting material including clinical notes, technical bulletins, dossiers, education curriculum, industry trends/topics, competitive intelligence, white papers, customer facing pieces and for the production of professional presentations
- Familiarity with industrial automation/robotics
- Knowledge of ITIL service delivery processes
- Developing, implementing, and enforcing standards for procedure and documentation writing, including refining the review and approval process for the department’s knowledge base
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