Technical Writer / Analyst Resume Sample
Damien Collier
19019 Denis Isle,
Detroit,
MI
+1 (555) 591 8150
Work Experience
Business Analyst / Technical Writer
03/2016
-
PRESENT
Detroit, MI
- TS/SCI clearance with a polygraph prior to start on program
- Relevant Business Analysis experience
- Experience with MS Visio and other Business Process Modeling tools
- Strategic Communications (20%) - Writing and editing instructional and promotional materials for the project
- Technical Reports & Documentation (40%) - Working with subject matter experts (SMEs) from technical fields to create technical reports and content
- Instructional Interactive Design (30%) - Participating in the instructional system design process, to include providing creative and insightful input on organization, design, interactions, graphics, and evaluation for creating both paper- and web-based training products
- Creating technical training that meets instructional objectives and is written to a level appropriate for the target audience
- Testing web-based courses and other on-line materials to ensure functionality
Technical Writer / Business Analyst
02/2013
-
02/2016
Boston, MA
- General technical writing (10%), editing, and production activities
- Lead / Manage with the creation of various types of documents including: process flow, templates, How-to guides, user guides and policy and procedures
- Conduct quality check on final documents prior to deliver for content, formatting consistency and grammar
- Analyze current documents and make necessary improvements to align with corporate style guide
- Assist with develop of training ( documentation, on-line training) etc
- Assist with the development of documentation for the on-boarding of new hires
- Assist with develop/maintenance of web-based training
- Update/Maintain SharePoint and external community sites with documentation and documentation links
- Provide project support in setting up meetings, engagements, presentation and ensuring that the correct deliverables are available to the executive staff
Technical Writer / Analyst
08/2007
-
10/2012
Phoenix, AZ
- Write after-action reports summarizing vendor and interdepartmental meetings. Highlighting useful information, points of contact and reference documents where applicable
- Manage interactions with vendors and adhere to established procedures to ensure that policies are followed
- Answer phone and route calls to the appropriate project staff
- Understanding social networking and use of popular applications for the mobile-enabled workforce on both IOS and Android
- Understanding data calls and the consolidated reporting practices of government agencies
- Document management and document production practices
- Understanding Open Source/Open Standards, Cloud Architecture, software lifecycles, and operational support processes for IT organizations
- Support CACI Operations and Maintenance project for Department of Navy with the Program Budget Information System
- Lead efforts related to scheduling, planning, and coordinating documentation efforts for ongoing Financial Systems and Authorization to Operate audit activities
Education
University of Phoenix - Oakland Learning Center
2002 - 2006
Bachelor's Degree in Business Management
Professional Skills
- The Technical Writer creates, edits, publishes, reviews, and updates written and graphic technical documents including processes, procedures, work instructions, guides, work aids, reports and other presentation graphics and knowledge articles
- Strong customer service skills (interpreting needs of customer, deductive reasoning) - quick on their feet when dealing directly with clients
- Excellent research, analysis, critical-thinking, and communication skills (written and verbal)
- Demonstrated verbal communication skills
- Demonstrated written communication skills
- Excellent work ethic, interpersonal and communication skills, and can work independently
- Excellent verbal and written skills in English with the ability to write clear, logically sequenced, and grammatically correct documents
How to write Technical Writer / Analyst Resume
Technical Writer / Analyst role is responsible for analysis, customer, database, training, security, reporting, design, research, modeling, government.
To write great resume for technical writer / analyst job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Technical Writer / Analyst Resume
The section contact information is important in your technical writer / analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Technical Writer / Analyst Resume
The section work experience is an essential part of your technical writer / analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous technical writer / analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular technical writer / analyst position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Technical Writer / Analyst resume experience can include:
- Work with customer to define requirements, learn on-the-job analysis skills, and share information with project team
- Prior healthcare / healthcare IT experience
- Audit experience with reading, interpreting, and responding to financial or IT systems audit controls
- Experience with Planning, Programming, Budgeting and/or Execution (PPBE) in a DoD environment
- Experience in developing and applying MC Word styles and templates
- Technical writing experience
Education on a Technical Writer / Analyst Resume
Make sure to make education a priority on your technical writer / analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your technical writer / analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Technical Writer / Analyst Resume
When listing skills on your technical writer / analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical technical writer / analyst skills:
- Possess solid math skills to estimate numerical data
- Good presentation skills to translate the data into an understandable documentation
- Core skills: Implement advanced strategies for gathering, reviewing and analyzing data requirements
- Experience in document Editing / Writing experience
- Demonstrated experience in completing projects within estimated time frames Current DoD Secret Clearance
- Demonstrated experience as a technical writer
List of Typical Skills For a Technical Writer / Analyst Resume
1
Skills For Business Analyst / Technical Writer Resume
- Testing experience for an enterprise-wide financial database in the federal government
- Experience working with vendor/vendor management
- Translate software user needs provided by Marketing into software requirements to be used by development and validation team
- Experience developing technical documentation in a timely fashion
- Technical Writing experience
- This is a Business Analyst position that also includes data analysis and technical writing as primary skill sets
- Experience in work with large amounts of data, facts, figures, and number crunching
2
Skills For Process Analyst Technical Writer Resume
- Experience as a hands-on team contributor that plans and executes to meet tight timelines
- Demonstrated ability to work in agile environment
- Experience required
- Demonstrated ability to become a super user of a system
- Work with the client’s team to interpret program specifications and provide analysis in order to create effective documents
3
Skills For Technical Writer / Business Analyst Resume
- Developing and documenting Standards and Processes, including new onboarding and intake processes
- Developing and documenting Governance Documentation
- Developing and documenting Technical specifications
- Writing SQL Microsoft Excel Microsoft PowerPoint
- Lead the development of customer-facing documentation, e.g., user guides, training manuals, etc
- Need to write and speak clearly, easily communicating complex ideas
- Conduct literature reviews and other research in support of tasking’s given to the Defense Health Board
- Coordinate briefings from subject matter experts in support of tasking’s given to the Defense Health Board
4
Skills For Research Analyst & Technical Writer Resume
- Develop Standard Operating Procedures for software product
- Work successfully with varying levels of an organization
- Lift or transport items weighing up to 20 lbs
- Coordinate with technical team and subject matter experts to ensure accurate information is being captured and documented within audit deliverables
- Assist in software application testing, implementation/roll out, and outreach for application upgrade
- Reliable, Detail-Oriented, and Hard Working
- Master strategic business process modeling, traceability and quality management techniques
- Create comprehensive technical documentation for a variety of materials, including specifications, mockups, technical samples, guides, and designs
5
Skills For Technical Writer / Business Systems Analyst Resume
- Prepare and maintain project deliverables according to CGI's ISO certified processes
- Ensures compliance with style and format standards, correct usage of English, standardization of terms, and overall structure and organization of materials
- Needs to go through CBP BI process
- Assist with the business use cases
- Translation and simplification of requirements
- Identifies inconsistencies and gaps within a business process description, collaborates with stakeholders to clarify complex processes
- Facilitates information gathering sessions, including leading discussions, managing group dynamics, and maintaining group focus, to work towards accomplishing the stated goal(s) of the session within the context of the project objectives
6
Skills For Analyst & Technical Writer Resume
- Adheres to and ensures that others adhere to the organizational standards and ensure consistency of deliverables
- Transcend and bridge communications between IT staff and end-user base, e.g., Lines of Business
- Ensure Design Control for new software product development per FDA and international guidelines
- Compile and ensure Design History File for new software product development is complete and in compliance
- Solicit, align, and incorporate feedback from diverse stakeholders
- Document process, procedures, and workflows
7
Skills For IT Analyst / Technical Writer Resume
- Experience in using documentation tools/products for the creation of technical documentation: Excel, PowerPoint, Visio, Word, Other Technical Documentation Tools. Cyber Security experience
- Business/Functional analysis experience
- Business Analysis experience with the ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
- Attain Secret Clearance.
- Be able to perform (with some latitude) un-supervised actions and decisions
8
Skills For Analyst / Technical Writer Resume
- Proficiency in Microsoft Office suite with Advanced level of proficiency in Word, Excel, and Visio
- Familiarity with version control process
- Include process flow, screenshots and illustrations in documents to visually explain how things work
- Deliver high quality documentation on a deadline
- Quickly grasp complex technical concepts and make easily understandable in text and pictures
9
Skills For Technical Writer / Policy Analyst Resume
- Flair for technology (new interfaces and capabilities)
- Security Clearance DHS Clearance and/or active DoD clearance desired
- Need to see through the data and analyze it to find conclusions
- Prepare charts, graphs, or forms for inclusion in technical documentation
- Study and analyze business functions as well as technical and regulatory requirements in order to proactively incorporate into technical documentation
- Incorporate recommendations and best practices into work products as applicable
10
Skills For Program Analyst / Technical Writer Resume
- Manage client expectations within a time-to-market and dynamic environment
- Prepare senior management presentations and materials
- Analyze multiple data sources and prepare documentation and reports, both planned and ad-hoc
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