Technical Writer, Senior Resume Sample
Sadie Rolfson
8571 Swaniawski Mountains,
Philadelphia,
PA
+1 (555) 524 8627
Work Experience
Technical Writer, Senior
10/2016
-
PRESENT
Boston, MA
- Address writing/editorial needs of the HCI Director’s office and the Institute, as assigned (letters, reports, proposals, manuscripts)
- Host virtual WebEx documentation turnover sessions to Operations Support teams
- Experience with Microsoft Office and general computing concepts, including operating systems, programming, databases, and networking
- Prepare reports, responses, and briefings targeted to a wide range of audiences
- Maintains established metrics to monitor department activities and performance measures
- Arranges for use of training facilities, for access to appropriate applications, etc..
- Create Case Report Forms (CRF’s) for investigator initiated trials. Identify data discrepancies and missing data from the CRF’s in comparison with the protocol and vice versa
Technical Writer Senior
06/2012
-
05/2016
San Francisco, CA
- Conducting interviews with team members and stakeholders to collect data
- Create technical documentation including manuals, online help, quick-start guide, release notes
- Design overall structure and organization of material
- Understanding the principles of single sourcing
- Ensuring compliance with industry standards and best practices of style and format
- Ensuring excellent usage of the written English language
- Providing engineering estimate for the documentation development
- Work collaboratively with the technical/program team of all levels to deliver incremental updates and user material updates
Technical Writer Senior Analyst
04/2006
-
12/2011
Philadelphia, PA
- Specific activities of the Research Technical Writer include setting goals for publications, tracking goal achievement, helping to resolve bottlenecks in manuscript preparation, and editing manuscripts
- Major proposal support areas include past performance and resumes, with activities including interviewing subject matter experts, creating new text, and tailoring existing information to meet RFP requirements
- Develop, establish, and maintain policies, processes, and procedures
- Collaborate with individuals from various internal functional areas and the infrastructure/engineering team to generate and review new equipment, processing, set-up and operational documents within agreed upon timelines
- Interview subject matter experts and specialists to ensure accuracy of materials
- Work closely with client s information technology staff and engineering team to develop and write content on the use of technical equipment, computer systems, operating systems, software applications, etc
- Review existing technical documents and edit as needed to reflect the latest information
- Research and translate technical information for both technical and non-technical users
Education
Rockhurst University
2001 - 2005
Engineer's Degree in Journalism
Professional Skills
- Excellent creativity and problem solving skills
- Excellent interpersonal communication (including oral and written) and leadership skills also required
- Superior written and verbal communication skills, with a demonstrated talent for explaining complex concepts in easy-to-understand terms
- Understanding of and practical experience with Simplified Technical English, Spec ASD-STE100 and use of STE validation software desired
- Experience with aircraft technical manual content organization and authoring using S1000D spec and SNS, or recent experience of the same using iSpec standards
- Comprehension skills for understanding products and applying knowledge to presentations and documentation
- Strong attention to detail, establishing priorities, and adhering to deadlines
How to write Technical Writer, Senior Resume
Technical Writer, Senior role is responsible for research, government, software, design, training, automation, web, organization, communications, editing.
To write great resume for technical writer, senior job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Technical Writer, Senior Resume
The section contact information is important in your technical writer, senior resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Technical Writer, Senior Resume
The section work experience is an essential part of your technical writer, senior resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous technical writer, senior responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular technical writer, senior position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Technical Writer, Senior resume experience can include:
- Train others in software skills
- Desire to continuously increase personal capabilities and design skills
- Experienced in providing special expertise in writing and developing complex technical documents
- Experience in supporting a laboratory environment, including working with engineers, testers, and subject matter experts
- Experience with writing technical content and tailoring the format based on the target audience
- Provide detailed copy editing of written narratives, with strong attention to grammar, formatting, and style
Education on a Technical Writer, Senior Resume
Make sure to make education a priority on your technical writer, senior resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your technical writer, senior experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Technical Writer, Senior Resume
When listing skills on your technical writer, senior resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical technical writer, senior skills:
- Experience with analyzing the development of technical documentation, including test plans and procedures, such as prior work on a TEMP
- Communication skills to write training manuals, knowledge articles and procedures
- Advanced skills with MadCap Flare or RoboHelp developing online help and PDFs
- Proven experience working with technical teams of all level to define small incremental updates to user/internal materials
- Utilize proper grammar and writing skills to write concise, accurate reports
- Experience with ENOVIA SmarTeam or similar Product Lifecycle Management (PLM) database products strong desire
List of Typical Experience For a Technical Writer, Senior Resume
1
Experience For Technical Writer Senior Resume
- Identify and prioritize requirements; update relevant documents or materials
- Strong knowledge of technical processes
- Experience with satellite communications (SATCOM) or waveforms used on military and commercial radios
- Tracking and monitoring flow of all documents from inception to distribution of final copies. Identifies and correct problem areas as they arise
- Providing quality assurance check for all document deliverables
- Developing technical documentation that is user friendly and considers human factors for
2
Experience For Technical Writer / Senior User Trainer Resume
- Prepare proposal presentation by evaluating text, graphics, and binding; coordinate printing
- Maintain quality results by using templates; follow proposal-writing standards including readability, consistency, and tone
- Originate, revise and maintain internal and external Standard Operating Procedures (SOPs)
- Recommend and implement format changes to document formats to help simplify existing internal SOPs
- Provide expertise and guidance in interpreting governmental regulations, agency guidelines, and internal higher-level policies to assure compliance
- Performs usability testing with clients on documentation and utilizes feedback to improve documentation and standards
- Obtain approvals by reviewing proposal with key providers and director of advancement communications
- Meet client deadlines and deliver high-quality content
- Participate in all client-related Information technology projects
3
Experience For Technical Writer Senior Analyst Resume
- Conducting user and task analyses. Identify the user, user job functions, user knowledge level, user assumptions, conditional tasks, and the role that the user assistance plays in helping users do their jobs
- Identifying required user assistance content. Analyze functional specifications and support documentation and work closely with subject matter experts to identify the content required to meet user needs
- Creating user assistance. Transform the results of analysis and strategy into clear, concise user assistance deliverables that adhere to established standards and help FIS clients understand and make effective use of FIS products
- Contributing to functional design of products and enhancements (for example, field labels, error messages, and page names)
- Managing projects. Define the work strategy for assigned projects through accurate estimates and plans. Manage the entire documentation development life cycle process from design to final implementation. Contribute to the overall success of the primary project
- Managing relationships. Work effectively with FIS colleagues representing a wide range of business functions, including product management, development, project management, support, education and training, client services, etc
4
Experience For Technical Writer Senior Cyber Security Resume
- Solid logic with regard to organizing information effectively
- Proficiency with documentation development tools and technology, including Microsoft® Word and Excel, Oxygen XML Editor, DITA Exchange, SharePoint
- Quickly learn complex software systems and financial industry business concepts, as well as the tools of our trade
- Able to work equally well independently and as a team player
- Interfacing with technical professionals in the writing, editing, and publication of various types of documents such as specifications, manuals, reports, plans, training material and presentations
5
Experience For Technical Writer, Senior Resume
- Maintains project-wide documentation standards using MS Office
- Ensure all document deliverables are consistent in format, flow and 508 compliance
- Document security policies, procedures, and plans in compliance with organizational objectives, federal guidance and authorities
- Support Assessment and Authorization activities and documentation when required
- Work collaboratively with other teams to obtain critical operational information and processes, incorporate best practices, and for outreach, and awareness
- Develop flowcharts, diagrams, and presentations for assigned deliverables
6
Experience For Technical Writer Senior Resume
- Initiate and participate in peer review process and work collaboratively with technical advisors and reviewers to ensure documentation quality
- Complete, track, update, rewrite, and peer review technical documentation
- Accurately process other forms and documents relative to the department’s function
- Maintain up-to-date information on addition or deletion of OECO test equipment
- Know the availability and capabilities of OECO test equipment
- Research problems and follow through to solution
- Display a positive attitude toward safety
- Maintain a dependable work record
- Manipulate most graphical formats
7
Experience For Technical Writer / Senior User Trainer Resume
- Researches, writes, edits and proofreads more complex technical data for use in documents or sections of documents such as manuals, procedures and specifications to provide clients with information regarding technical areas in a less technical way
- Composes or updates material for reports, manuals, briefs, proposals, technical and administrative publications concerned with work methods and procedures and installation, operation and maintenance software and hardware
- Experience in an electronics manufacturing environment
- Selects appropriate media and distribution methods
- Reads previous documentation and design notes and uses computer based training, or company technical products to gather and research technical information for use in more complex documentation. Interviews programmers, engineers, developers and other technical personnel
- Organizes material and completes writing assignments according to set standards, e.g., order, clarity, conciseness, style and terminology
8
Experience For Technical Writer Senior Analyst Resume
- Creates, compiles and delivers more complex system/software developmental documentation packages from technical project team inputs, system requirements analysis, system design specifications, technical system design, technical procedure development, configuration control requirements, test and training specifications and programming notes
- All training solutions currently meet 508 compliance standards, knowledge and experience with 508 compliance is an asset. The ability to create graphics/images is not a requirement but would be an asset to the team
- Experience collaborating with multiple technical stakeholders in a team setting
- Participate in project chartering and planning activities from a technical documentation support perspective
- Maintain existing publications in accordance with approved engineering changes
9
Experience For Technical Writer Senior Cyber Security Resume
- Meet multiple, and sometimes conflicting deadlines, using available resources
- Provide writing and editorial review of scientific grants and other scientific narratives
- Maintain high standards for written work, with the goal to produce top-quality products that meet or exceed the guidelines and objectives of funding agencies
- Aid in the development of institutional grant proposals by participating as a member of researcher teams
- Write product support documentation including design documents, build plans, COOP plans, SOPs/Work Instructions, etc
- Write announcements, memos, web content, etc. to users describing changes in service offerings
- Compose and release engineering change orders in support of technical documentation
- Assist engineering with support on documentation tools (Word, Excel, DOORS, RTC)
- Provide direction and technical support in developing technical documentation internally and by outside suppliers
10
Experience For Technical Writer, Senior Resume
- Mastery of desktop publishing applications and Securaplane documentation systems (Word, Excel..)
- Develop and maintain an awareness of HCI’s strategic goals and accomplishments
- Establish proper formats in accordance with customer requirements
- Review and correct draft materials, as appropriate
- Support decisions as to appropriate text and graphic software for system documentation
- Create, implement, and track production of designed system documents
- Facilitate and manage the peer review process
List of Typical Skills For a Technical Writer, Senior Resume
1
Skills For Technical Writer Senior Resume
- Experience in editing and submitting draft manuals, coordinating/conducting data collection, and guiding a project from inception through completion
- Experience working independently preparing and maintaining highly complex systems, programming and operations documentation, procedures and methods
- Experience with using the latest Microsoft Office tools, writing proposals, developing technical reports, and building senior client briefings
- Experience in working with a military environment, including style guides
- Experience with technical writing and editing tools
2
Skills For Technical Writer / Senior User Trainer Resume
- Flexible style, able to adapt to changing business priorities and respond to new requests
- Experience with technical writing of software documentation
- Experience working with communication practices, principles and procedures for both on-site and on-line presentations
- Experience creating product documentation and user assistance is required
- Experience writing end user manuals for both technical and general audiences in a Government environment
3
Skills For Technical Writer Senior Analyst Resume
- Experience in the technical engineering documentation field
- Experience in leading technical documentation programs in a Research, Development, Test, and Evaluation (RDT&E) environment with military customers
- Experience with technical engineering documentation field
- Experience working with CMM (Component Maintenance Manuals) required
- Experience as a Technical Writer and/or Engineering/Test Technician
- Experience with documentation development for systems down to the technical component, software, firmware, and interface level
- Experience with Cyber tool development or use
4
Skills For Technical Writer Senior Cyber Security Resume
- Demonstrated capability to suggest and provide new, innovative or most appropriate delivery format(s) for all types of end user materials
- Mastery of page layout, word processing, and computer-generated illustrating using the following tools
- Creative thinking & problem solving attitude
- Creation, revision, review, and approval of Labeling (User Manuals, Provider Manuals, Quick Start Guides, Product Labels, Packaging Labels, Help Files, etc.)
- Tracks the impact of pending domestic and global regulatory changes on Labeling
- Conducts department training on Labeling requirements
- Able to exercise appropriate judgment within generally defined practices and policies in selecting method for obtaining solutions
5
Skills For Technical Writer, Senior Resume
- Coordination and facilitation of meetings, to include documenting meeting minutes
- Troubleshoots existing processes and technologies
- Maintain the J6IOC SharePoint page, which highlights emerging cyber threats, team overviews, and serves as a one-stop shop for cybersecurity resources
- Deliver high quality documentation, paying strict attention to detail
- Deliver high quality documentation paying strict attention to detail
- Proficient in MS Office tool suite, including MS Project and Visio
6
Skills For Technical Writer Senior Resume
- Find technical data for written products through interviewing key staff or clients
- Write technical information in a compelling style and format
- Apply industry best practices to helping the non-technical comprehend the technical
- Edit analytic products including reports, briefings, and assessments
- Author various papers, standard operating procedures, instructions, requirements documents, and technical documents as requested
7
Skills For Technical Writer / Senior User Trainer Resume
- Self-starter and able to make sound writing decisions with little input or supervision
- Sits on New Product Development Team for assigned products and provides labeling analysis on the Product Development Plan
- Partners with Translation Coordinator(s) throughout the execution of the associated Labeling plans
- Interfaces with Business Unit functions as needed to resolve labeling concerns
- B.S. or B.A in English, Writing, Computer Science, I.T. or equivalent
- Proficient in standard Microsoft office applications including Word, PowerPoint Excel and other project management tools
- Familiarization with CATIA three-dimensional (3D) modeling and two-dimensional (2D) CAD standards, format, and 3D/2D software products is desired
8
Skills For Technical Writer Senior Analyst Resume
- Develop awareness and role based training content, articles and courses
- Collaborate with team and CSRA Security stakeholders providing best practice, lessons learned and process improvement recommendations
- Composition of technical reports using accurate, efficient test procedures
- Knowledge and understanding of military and/or customer requirements
- Knowledge and understanding of magnetic and power supply test circuits
- Advanced knowledge of currently used Desktop Publishing and CAD software (Framemaker)
- Support and foster a continuous improvement culture
- Make difficult, timely, decisions and collaborate with teams to execute plans
9
Skills For Technical Writer Senior Cyber Security Resume
- Communicate with parties across the Varec organization
- Write using clear and concise language that adheres to customer-established standards and conventions. Knowledge of the English language, grammar, usage and composition
- Acquire and verify subject matter content by interviewing workers engaged in developing products and services, observing production methods, referring to blueprints, sketches, engineering drawings, notes, manuals, and similar publications
- Write technical content for procedure manuals, service manuals, and related technical publications that describes the installation, operation, and maintenance of electronic, electrical, mechanical, and other equipment
- Assists, mentors, and trains less experienced writers. Reviews technical literature prepared by other staff members for content, coverage, and clarity
- Provide and maintain JDISS documentation templates
- Coordinate with engineers to resolve non-editorial documentation problems
- Coordinates and oversees the work of writers assigned to assist with large projects. Provides consultation on complex publication projects
- Coordinates with graphic design, translation, and production personnel to meet publication schedules. Coordinates publication with outside sources and vendors
10
Skills For Technical Writer, Senior Resume
- Leads projects to implement new technology for use by Technical Publications
- Remains current on developments in and knowledge of the company's products, markets, policies, and objectives, including regulatory requirements and restrictions
- Tracking status of multiple projects
- Edit professional documentation in conformance to best practices, including ISO 9001
- Develop and design documentation for the company’s program, applications, and systems
- Work with the applicable business unit/area to establish specifications of documentation
- Lead Knowledge Team by providing guidance, instruction, direction and leadership to effectively and efficiently manage knowledge base of over 3,500 technical articles and documents to ensure work is reviewed and completed in a timely manner for internal and external customers
List of Typical Responsibilities For a Technical Writer, Senior Resume
1
Responsibilities For Technical Writer Senior Resume
- Improve proposal-writing results by evaluating and re-designing processes, approach, coordination, and boilerplate; implement changes
- Seek appropriate professional development and personal networking opportunities
- Familiarization with Electrical Wiring Interconnection System (EWIS) best practices, applicable CFRs and development of related maintenance procedures desired
- Accustom to working in a fast paced project environment and able to work overtime as required to meet deadlines
- Attend meetings and record minutes
2
Responsibilities For Technical Writer / Senior User Trainer Resume
- Control and manage document deliverables in SharePoint
- Particpate in bi-weekly Bi-WAR meetings and create the Bi-WAR Report
- Develop and disseminate monthly status reports
- Support requirements development for new infrastructure projects
- Write technical resource kits for AOTO-sponsored IT infrastructure service offerings targeted to other IT administrators in US Court units
- Create a Concept of Operations that describes the general characteristics of proposed solutions from the user perspective and the operational environment
3
Responsibilities For Technical Writer Senior Analyst Resume
- Work with agency web content providers/approvers and SharePoint system administrators to manage web content presentation and improvement projects
- Take initiative and ownership of entire lifecycle of documentation needs; collaborate with engineers, managers, customers and end users in a team environment to develop documentation solutions
- Eleven (11) years of progressive Information Technology (IT) experience including at least 3 years of experience working across the Windows enterprise platforms from concept to implementation – such as Windows 2012 Servers, Windows 7 desktops, Active Directory, SQL Servers, etc
- Extensive experience with the Microsoft OfficeSuite applications is desired
- High proficiency in the Microsoft Office tools – Word, Excel, PowerPoint, Visio
4
Responsibilities For Technical Writer Senior Cyber Security Resume
- Prepare, update, maintain and publish a wide variety of technical documents
- Direct outside services supplier on the creation and maintenance of technical documents
- Maintain program document trees
- Knowledge of and familiarization with Rational DOORS
- Review proposal pieces and final text for clarity, consistency, and responsiveness
- Maintain a clear understanding of all advancement and fundraising goals, strategies, and messages and articulate this information within the prescribed methods for doing so
- Develop proposals by assembling information including project nature, objectives/outcomes/deliverables, implementation, methods, timetable, staffing, budget, standards of performance, and evaluation; writing, revising, and editing drafts including executive summaries, conclusions, and organization credentials
5
Responsibilities For Technical Writer, Senior Resume
- Research and write copy for annual fund solicitations, donor-centric websites, and other mass-market fundraising efforts. Work collaboratively with colleagues throughout University of Utah Health as well as donors, physicians, researchers, faculty, students, volunteers, and outside vendors
- Research and write materials in support of a major comprehensive campaign, including white papers, case statements, brochures, newsletters, web content and other communications. Prepare content for print and online publication. Plan and implement communications that uphold University of Utah Health messaging, tone, style, and brand guidelines
- Experience with simplifying advanced concepts into layman's terms, including allowing individuals with little or no experience to conduct testing and determining the proper functionality of radios
- Familiar with the US Air Force Technical Order (TO) system and have experience with the TO Certification/Verification process
- Experience with the SDLC and software development
- Proficient with standard classification markings for intelligence reporting
- Communicate with developers to receive input and output end user documentation
6
Responsibilities For Technical Writer Senior Resume
- Develop Agency-level cyber security policy and related documentation in alignment with Department of Defense (DoD), National Institute of Standards and Technology (NIST), and industry standards
- Serve as the contractor representative for Information Operations (J6) Cybersecurity Division (J6IOC) at Agency-level meetings concerning cybersecurity policy initiatives
- Coordinate with the Cybersecurity Service Provider (CSSP) to develop and revise comprehensive documentation to capture detailed instructions for daily operations to ensure the defense of the Agency’s networks
- Coordinate with the CSSP to develop the CSSP Quarterly Report publication, which highlights the CSSP’s key achievements, the Defense Threat Reduction Agency (DTRA) threat environment, challenges, and ways ahead for cybersecurity at the Agency
- Develop Agency-wide communications on emerging cybersecurity topics for a variety of mediums
- Serve as the backup for IA Directives to ensure United States Cyber Command (USCYBERCOM) and Joint Force Headquarters Department of Defense Information Network (JFHQ-DoDIN) Tasking Orders are monitored, tracked, and tasked to the appropriate functional areas for action
- Experience providing expert oversight of technical writing and editing to all phases of acquisition and technical documentation for the Program, Project, or Contract
- Grasp complex technical concepts quickly and make them easily comprehensible in text and pictures
7
Responsibilities For Technical Writer / Senior User Trainer Resume
- U.S. citizenship and the ability to obtain a TS/SCI Clearance
- Knowledge of the Integrated AT&L framework documentation, DoD 5000, CMMI, ISO 9000
- Grasp complex technical concepts quickly and make them easily understandable in text and pictures
- Experience providing expert oversight of technical writing and editing to all phases of acquisition and technical documentation for the Program, Project, or Contract
- Coordinate final IFU implementation to ensure that all requirements and deadlines are met (including translation, freelance graphic designer, documentation release, and print vendors, etc.). Produce IFU content by following defined requirements, using the following prescribed software FrameMaker, InDesign
- Years Of Experience: 3-6 Years of cybersecurity experience
- Understand federal cybersecurity laws and authorities including NIST 800 series of Special Publications, Federal Information Security Management Act (FISMA), and Federal Information Processing Standards (FIPS), Office of Management and Budget (OMB) and Department of Homeland Security (DHS) guidance
- Knowledge of IT engineering, operations, and cybersecurity, including NIST’s risk management framework and continuous monitoring
8
Responsibilities For Technical Writer Senior Analyst Resume
- Knowledge of Instructional Systems Design (ISD)
- An ability to deal with individuals at all levels
- Edit professional documentation in conformance with best practices
- Work on a multi–disciplinary team and interface with functional experts outside of the area of expertise
- Present findings and recommendations to the client in a clear, concise style
- Pull technical data from others and present it in a way that tells a story
- Weave a story into a final product
- Visualize and describe processes and methodologies
9
Responsibilities For Technical Writer Senior Cyber Security Resume
- Provide sample work products
- Proficiency with Microsoft office products (Word, Excel, Project, PowerPoint, SharePoint)
- Familiarity with ServiceNow, Network/Server technologies such as Firewalls, VMware, etc
- Ensure all DCISE products are correctly marked with security classifications
- Adhere to the DCISE analysis style guide and product templates
- Manage the DCISE quality control production and dissemination processes
- Review reports, briefs, assessments, and various papers for the DC3 Foreign Disclosure Officer
10
Responsibilities For Technical Writer, Senior Resume
- Perform peer review for SOPs as assigned
- Excellent writing abilities and experience in using documentation and publishing tools such as Microsoft Office and Adobe products including FrameMaker, Illustrator, and Acrobat Pro
- Experience in developing online help systems
- Creation and execution of Labeling Plans for assigned products in the Domestic, Mature, and Emerging Markets, including released Labeling lists to support regulatory restrictions
- Actively supports CAPA’s as they apply to Labeling
- Leads Labeling Process Improvement efforts / Hoshins
- Supports Internal and External Quality Audits
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