Technical Writing Resume Sample
Stella Willms
741 Sporer Drives,
Detroit,
MI
+1 (555) 375 1581
Work Experience
Technical Writing Manager
02/2016
-
PRESENT
Los Angeles, CA
- Work closely with Information Development leadership team to plan how to distribute resources effectively across scrum teams and be able to adjust when unexpected projects arise
- Collaborate with other content-producing teams to share knowledge and avoid duplicating efforts
- Check in regularly with development team managers to get feedback and, if necessary, help course correct to get deliverables back on track
- Meet one-on-one with each direct report on a weekly or bi-weekly basis
- Conduct quarterly performance-related conversations with team members, provide feedback about areas of improvement, and recognize outstanding efforts
- Recruit excellent team members who are not only solid information developers, but who work well with the rest of the team
- When required, support the team in the development of product documentation for current and future releases of our product
- Review content on a regular basis, provide feedback on progress, adherence to standards, and overall completeness
Contributor Technical Writing
07/2009
-
09/2015
Chicago, IL
- Determine objectives, set goals and delegate assignments to subordinates
- Clarify roles and responsibilities, set expectations, provide coaching/training/mentoring, and evaluate performance against expectations
- Define and maintain a technical writing team infrastructure, including documentation process, tools, and planning/tracking/reporting methods
- Engage in stakeholder engagement and relationship management. Exercise discretion and independent judgment in managing the department budget and spending
- Coordinate multiple projects in a fast-paced environment, balancing multiple stakeholders
- Comfortable managing a partially distributed team, which includes both remote and in-office employees
- Support product adoption by providing customers with the information they need to confidently deploy and use ThingWorx, PTC’s IoT platform, and applications
- Learn and comply with PTC’s & the customer’s legal and financial terms and contracts
Technical Writing Intern
10/2005
-
04/2009
Detroit, MI
- A GPA of 3.2 or above; 3.0 or above for working students
- Technical skills complimentary to your field of interest
- The ability to work in a highly collaborative team environment
- The capability to be highly organized and detailed
- Currently enrolled in 2-4 years undergraduate program
- Demonstrate strong communication skills (verbal and written)
- Able to work independently and/or team environment
- Facilitating alignment ofkey functional groups relative to proposal and technical writing processes and enterprise-wide proposal tools
- Collaborate with other teams – Ensure that innovations are aligned with company goals and other initiatives to create consistency across functional areas, and to ensure that the department’s overall goals are met
Education
Portland State University
2000 - 2004
Bachelor's Degree in English
Professional Skills
- Effective verbal and written skills. Excellent grammar and spelling skills
- A demonstrated results-driven approach and strong interpersonal skills with a winning, positive attitude
- Organizing and prioritizing tasks and have exceptional analytical skills
- Excellent English language writing and communication skills, as well as technical aptitude and fast learning abilities
- Strong writing skills, namely a command of grammar, syntax, diction, and the conventions and best practices of writing a variety of technical documents
- Excellent project management, organizational, and planning skills
- Experience with managing and prioritizing projects independently
How to write Technical Writing Resume
Technical Writing role is responsible for english, planning, microsoft, technical, telecommunications, training, database, security, design, digital.
To write great resume for technical writing job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Technical Writing Resume
The section contact information is important in your technical writing resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Technical Writing Resume
The section work experience is an essential part of your technical writing resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous technical writing responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular technical writing position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Technical Writing resume experience can include:
- Excellent written and verbal skills in French and English
- Proven management experience in a technical environment
- Consulting services experience desired, but not essential
- Experience working on and/or leading process improvement initiatives
- Experience with authoring tools such as FrameMaker and drawing tools such as Visio
- Bug tracking database and filter-building experience with such as with JIRA or Bugzilla
Education on a Technical Writing Resume
Make sure to make education a priority on your technical writing resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your technical writing experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Technical Writing Resume
When listing skills on your technical writing resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical technical writing skills:
- Have good Microsoft Windows and Office skills
- Experience working with software-based content management systems (MadCap Flare, Adobe RoboHelp, Adobe Experience Manager)
- Professional growth and development programs including tuition reimbursement to help advance your knowledge, skills and even career
- Recruits, directs, motivates, and develops staff by maximizing their individual contributions, professional growth, and teamwork skills
- Break down software processes into tasks necessary to the targeted user and effectively explaining those tasks to the user
- Collaborate effectively with (and learn from) other technical writers and other individuals within the business to drive outcomes
List of Typical Experience For a Technical Writing Resume
1
Experience For Technical Writing Manager Resume
- Experience with working with virtual teams
- Work closely with the User Experience, API Management, and Product teams to create dynamic user-facing documentation
- Leverage partnerships with other departments (such as Education, Marketing, Product Management) to understand and improve the customer's experience
- Strong expertise in MS Word capabilities
- Strong expertise in MS Word and MS PowerPoint
- Excellent English grammatical knowledge
2
Experience For Technical Writing Intern Resume
- Government RFP, contract, documentation experience
- Drafting a client communication using input from the product, legal, and development teams
- Updating existing documentation to adhere to changes in our style guide
- Developing various end-user technical documentation such as online help, reference manuals, tutorials, user guides, and others for these software products
- Updating screenshots to reflect changes in the product
- Writing bug-fix descriptions for release notes
- Interview business owners to determine task objectives, requirements and needs including complex intranet resources - Assist in leading
3
Experience For Technical Writing Specialist Resume
- Comfortable working on new, changing, and fast-paced projects
- Multi-task focusing on several projects simultaneously
- Basic ability to collaborate with subject matter experts. Ability to learn to use the authoring tools used by the information development teams
- Work closely with subject matter experts (SMEs) to gain a working knowledge of various APIs and applications
- Define scope and deliverables during project meetings and elaborations
4
Experience For Contributor Technical Writing Resume
- Contribute to a community of technical writing best practices and help lead discussions in industry-best standards
- Liaise with writing teams across MailChimp to ensure brand consistency
- Comfortable collaborating with staff at any level of the organization
- Excels at cross-team collaboration and building relationships
- Interact with cross-functional stakeholders to understand their function and business needs concerning technical content
- Work closely with solution subject matter experts (SMEs) to gain a working knowledge of the application
- Work closely with SMEs to review existing documentation and determine where any updates and/or edits need to occur
5
Experience For Technical Writing Lead Resume
- PLM or SLM knowledge desired, but not essential
- Collaborate with subject matter experts to determine documentation needs
- Write and edit online help, release notes, and other technical documentation
- Prepare technical graphics and animations
- Provide input on product requirements and usability
- Determine types of publications needed for each product
- Facilitate processes to respond to proposals
6
Experience For Technical Writing Co Op Resume
- Perform quality checks on new opportunities to ensure policy compliance
- Review intranet content to ensure consistency, accuracy, timeliness, relevance to corporate initiatives and
- Review and improve feedback loops with Support team to improve content
- Work with writers to improve feedback loops with project teams
- Work closely with Content Strategy team to identify opportunities for content improvement
- Follow established guidelines to create information deliverables
- Work to deadlines and think critically about the task at hand
- Awareness of Lean/Agile/XP software development processes and their application to information development
- Awareness of the major aspects of software design, development, and QA and how they affect the information development process
7
Experience For Technical Writing Accessory Instruction Internship Resume
- Awareness of how GE Digital drives value to its customers
- Collaborate with cross-functional teams, including Software Engineering, Quality Assurance, Design, Project Management, and Marketing to produce high-quality and accurate customer documentation
- Follow the principles of Minimalist Documentation to create concise customer-facing technical content such as Online Help, User Guides, Installation Guides, Administrator Guides, Release Notes and Whitepapers for one or more software products
- Independently deliver content for software releases
- Lean/Agile/XP software development processes
- Seeks to understand the way that the product provides value to the customer and the significance of that information for documentation
8
Experience For Specialist, Technical Writing Resume
- Collaborate with various API development teams across the Travel Network organization to create or update documentation
- Understand, interpret, and translate technical requirements into an easy to understand format
- Help maintain and contribute to a company-wide style guide
- Conduct detailed interviews with SMEs
- Occasionally takes on special projects as assigned by the mentor/supervisor
9
Experience For Technical Writing Faculty Resume
- Establishes fundamental business/technical foundation through practice of internal processes and procedures
- Job shadows at all levels in the field
- Performs administrative functions as needed
- Assists in the coordination and execution of company events
- Responsible for thoughtful adherence to all SNC policies, procedures and compliance regulations (internal and external
- Responsible for timely execution of all personnel related activities such as Timesheet completion
10
Experience For Manager of Technical Writing Resume
- Do innovative work - Cloudera pushes the frontier of big data & distributed computing, as our track record shows. We work on high-profile open source projects, interacting daily with engineers at other exciting companies, speaking at meet-ups, etc
- Be a part of a great culture - Transparent and open meritocracy. Everybody is always thinking of better ways to do things, and coming up with ideas that make a difference. We build our culture to be the best workplace in our careers
- Gain experience - be part of the exhilarating ride at a fast-growing company
- Be a part of a great culture - Transparent and open meritocracy. Everybody is always thinking of better ways to do things, and coming up with ideas that make a difference. We want Cloudera to be the best workplace in our careers
- Work with other technical writers in the business unity as well as coordinating projects and initiatives with writers in other business units in driving on-time, quality technical deliveries
- Demonstrate the flexibility to take on new products and assignments as business needs require
- Work with other Technical Content team leadership to define team goals, identify staffing needs, and assign writers to projects
List of Typical Skills For a Technical Writing Resume
1
Skills For Technical Writing Manager Resume
- Experience with HTML, Content Management System CMS , Camtasia, or screen grab software experience
- Experience as a technical writer or an equivalent combination of education and experience
- Advanced skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and
- Significant experience in composing correspondence that adheres to grammar and Navy Federal writing style and
- Experience adhering to corporate templates and following corporate style guides is required
- Experience with successfully navigating a matrix organization structure in an Engineering-focused environment
- Experience working with web-based content management systems (WordPress, Drupal)
- Technical Writing experience in complex software, telecommunications and/or network technologies in support for end users and developers
2
Skills For Technical Writing Intern Resume
- Strong purchase focus offering multiple payment options and help around each available option to facilitate purchase
- Career ladder opportunities and colleagues with a vast amount of knowledge and experience committed to your growth, development and success
- Career ladder associated to the role so we are interested in candidates that range from recent graduates to experienced professionals
- Experience in creating business processes and procedures
- Strong command of technical writing and English language grammar and usage
- Experience preparing technical reports and plans, instruction manuals, catalogs, proposals and other types of technical documentation
- Experience with training or software and exposure to wide array of technologies
- Experience with Microsoft Office, Visio, and Adobe Pro
- Good execution of flight options and the ability to find and select the right flight
3
Skills For Technical Writing Specialist Resume
- Writing with above-average clarity, minimal errors, completeness, and overall quality, within established deadlines
- Learning Long Term Care and Group Insurance industry fundamentals
- Some knowledge of programming concepts and languages and a basic understanding about parallel computing would be an additional advantage
- Some knowledge of programming concepts and languages, and a basic understanding of parallel computing would be an added advantage-
- Helps to plan, develop, and control small to moderate project/product budgets (relating to estimating and resource planning)
- Some knowledge of programming concepts and languages, and basic understanding of computer graphics and techniques would be an added advantage
- Familiar with structured authoring process
- 401(k) Savings Plan featuring a company contribution regardless of your contribution along with company match opportunities for additional savings
- Competitive compensation including at risk incentive potential
4
Skills For Contributor Technical Writing Resume
- Desired - Working knowledge of Microsoft project and project management tools
- Single source authoring tools such as MadCap Flare or Adobe RoboHelp
- XML, CSS, programming languages
- Meets with internal business partners to ensure projects and information delivery systems are meeting their needs
- Provide support to Operations in the creation of Standard Operating Procedures (SOPs)
- Work as a team member, in a process and deadline driven environment
- Knowledge of HTML, XML, SOAP, REST, and JSON
- Paid holidays and paid time off
- Proficiency in MS Office Suite, particularly MS Word
5
Skills For Technical Writing Lead Resume
- Capability to create technical documents like Reference Design Architectures, Presentations, Technical Test Requirements, Training Packages and, if necessary, Request for Proposals
- Functional knowledge of Technical Support and Call Center systems and applications including
- High level of computer proficiency with advance knowledge in Microsoft Office Suite, Adobe Professional, and Photoshop
- Familiarity with HTML, XML, Adobe RoboHelp editor, usage of stylesheets, templates, and styles would be an added advantage
- Experience with technical communication guidance, services, and support to information delivery solutions, knowledge management systems, and communication strategies
- Experience writing to a style guide
6
Skills For Technical Writing Co Op Resume
- Basic knowledge of mortgage lending process
- Educates consumer well through detailed information summary about the fares including any fare features and flight charges (e.g. free baggage)
- Demonstrable technical aptitude and curiosity
- Undergraduate student with a focus on Business Administration, Management, Communications, English, or related field
- Team player who can work independently and in groups
- Familiar with web data format sources, such as XML or HTML
- Facilitates returning customers by using features and functions such as recalling previously searched flights and allowing for information to be retrieved without the need for a login
- Obtain Secret Security Clearnace
7
Skills For Technical Writing Accessory Instruction Internship Resume
- Learn essential software as required for the position. This includes PTC’s Arbortext, IsoDraw, and Creo Illustrate as well as Adobe Photoshop and Illustrator
- Basic software skills required: Microsoft Word, Powerpoint, and Excel
- Thorough understanding of basic mechanical and electrical concepts with hands-on experience required
- Collaborate with other writers to meet publication deadlines
- Detail-oriented with the ability to work under pressure and meet deadlines
8
Skills For Specialist, Technical Writing Resume
- Working in an agile development process and have the ability to gather information for a writing assignment from a variety of sources, including development, QA, UXD, and product management
- Researching and learning new technologies in Technical Communications
- Provides communications consulting and project management on business and technical initiatives
- Manages the development and delivery of documentation and online information delivery systems to meet and exceed client needs
- Researches and oversees implementation of technology and tools to support information management requirements
9
Skills For Technical Writing Faculty Resume
- Provides expert analysis and leadership to process improvement and change initiatives
- Oversees communications and web services projects, deliverables, and processes
- Applies knowledge of regulatory standards, industry best practices, and internal standards to ensure the highest level of quality in deliverables
- Manages a small staff of employees
- Manages employee relations, performance, and reviews
- SharePoint and other Microsoft collaboration tools
- Bilingualism (English and French) is not strictly required, but would be an asset
- Develop process maps for each SOP
10
Skills For Manager of Technical Writing Resume
- Analyze previously published materials to determine need for revisions and development of new material
- Execute quality assurance reviews
- · Author content that enables our customers to produce best-in-class products that are used worldwide by consumers in their homes and in the cloud. The product documentation is primarily exclusively hardware products
- · Document technical physical layer (PHY) content for integrated systems such as network interface cards (NICs), small office/home office (SOHO) systems, automotive components and systems
- · Use your keen attention to detail to work with raw content from subject matter experts and produce documentation for a technical audience to enable rapid product adoption and an excellent customer experience
- · Develop content flow and mapping strategies that enable efficient delivery of quality information to customers
- · Develop with standalone and single-source projects that leverage Marvell IP and technical content reuse
- · Accelerate documentation review cycle throughput
- · Champion the assigned project through to documentation release
List of Typical Responsibilities For a Technical Writing Resume
1
Responsibilities For Technical Writing Manager Resume
- Lead DocOps initiatives across multiple Agile teams
- Mentor teammates, coordinate the work of multiple IEs when assigned as team lead, and help others manage their work and meet milestones
- Collaborate with Development, Delivery, and Solutions teams to create or update online help files and documentation
- Create and manager production schedules of projects
- Fundamental collaboration skills: ability to work with other writers and cross-functional peers. Understanding of core technical communication concepts and information development processes
- MadCap Flare, MadCap Capture, source control (GIT) tools literate
- Proactive communication approach
2
Responsibilities For Technical Writing Intern Resume
- Manage a team of writers
- Coordinate with other teams, increase efficiency, and maintain open communication between departments
- Onboard and train new writers
- Develop and implement efficient ways to manage work and overcome roadblocks to meet deadlines
- Responsible for own growth and development by keeping knowledge of department and industry current, understanding products, customers, and competitors, meeting training deadlines, and setting challenging goals for growth
- Communicate, collaborate, coach/mentor, and innovate with others in alignment with core values
- Mainframe system environment
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