Technology Associate Resume Sample
Ramona Barton
3550 Waelchi Expressway,
Philadelphia,
PA
+1 (555) 750 2794
Work Experience
Technology Associate
04/2016
-
PRESENT
Boston, MA
- Enable Insight – Manage the development of a Metrics Reporting Tool throughout all phases of the Systems Development Life Cycle (SDLC)
- Project Management – Manage established IT team through business critical hardware and software upgrades, owning project plan, implementation plan, ultimately successful delivery
- Cross-Functional Exposure – Build technical skill set while working on teams to develop flexible and sustainable solutions to accurately capture audience viewing across all media spaces (online, mobile, television)
- Design and implement a Web 2.0 dynamic interface
- Design and model a database to meet the requirements of a new platform
- Set up a Hadoop cluster to support an analytical engine providing insights from disjointed data
- Implement and design modules running on various embedded and real-time systems to perform data collection
- Develop, design, and utilize mobile frameworks and SDKs to support our products and platforms
- Strong interpersonal skills, excellent written and verbal communication skills, demonstrated organization skills, and good critical thinking and decision making skills
Business Technology Associate
03/2012
-
11/2015
Los Angeles, CA
- We do not offer Visa sponsorship
- Cloud Security Automation - drive critical security automation within our cloud solutions across all Nielsen business units
- Technology Delivery Lead - manage an agile team of developers to deliver critical enhancements in partnership with another third party
- Digital China Measurement - own/drive the end to end technology rollout for a new form of Digital measurement for China in partnership with the largest social media company in China
- Individual Markets Technology
- Retirement Solutions Technology
- Group Management Technology
R&D Technology Associate Principal
11/2006
-
12/2011
New York, NY
- Security & Risk Management
- Technology, Finance & Business Service management
- Office of the CTO
- Quality Assurance & Production Support
- Enterprise Shared Services
- This is a help desk/desktop support position
- Maintain a stable network environment to assure maximum productivity of firm systems including servers, desktops and laptops
Education
William Jessup University
2001 - 2005
Bachelor's Degree in Business
Professional Skills
- Demonstrated real-time teaming experience and consulting soft skills to work directly with clients and understand their key business issues
- Strong problem solving and analytic skills in supporting production systems
- Demonstrated team oriented work experience. Demonstrated success delivering projects that have been delivered in a team environment
- Strong people skills, approachable, a good listener, and empathetic
- Excellent communication (oral and written) and interpersonal skills to communicate with a wide variety of people internally and externally
- Demonstrated automation/computer skills in a networked Windows environment
- Excellent Communication and written English skills
How to write Technology Associate Resume
Technology Associate role is responsible for design, customer, technology, securities, retail, finance, training, integration, database, mac.
To write great resume for technology associate job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Technology Associate Resume
The section contact information is important in your technology associate resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Technology Associate Resume
The section work experience is an essential part of your technology associate resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous technology associate responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular technology associate position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Technology Associate resume experience can include:
- Problem solving skills to meet demanding challenges that don’t readily lend themselves to traditional IT solutions
- Project management skills, including anticipation and surmounting of technical, vendor, organizational and other challenges
- A strong understanding of how various layers of information technology work together to shape the end user experience
- Experience embedding effective organizational business change and technology adoption
- Proficiency in computer skills especially Excel (vlookups, formulas, pivot tables), SharePoint, SAP (optional)
- Do-it-yourself mentality and curiosity for new knowledge, skills, and opportunities to grow
Education on a Technology Associate Resume
Make sure to make education a priority on your technology associate resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your technology associate experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Technology Associate Resume
When listing skills on your technology associate resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical technology associate skills:
- Strong problem-solving skills and demonstrated ability to take initiative and critically analyze processes and procedures in a push toward constant improvement
- Excellent troubleshooting skills and track record of providing remarkable customer service
- Articulate communicator with excellent presentation, verbal and written communication skills
- Programming skills to build portions of client applications to design and build innovative answers to complex business and IT challenges
- Microsoft Office computer skills, including Word, Outlook, and Google
- Continuously advancing self-skills and those of other
List of Typical Experience For a Technology Associate Resume
1
Experience For Business Technology Associate Resume
- Good verbal and written skills are pre-requisites
- Able to comprehend and communicate effectively with clients and suppliers
- Able to prioritise, and decide appropriate courses of actions. Effective at implementing decisions
- Apply developed technology skills and operational knowledge to analyze and troubleshoot system, data, or procedural issues
- Provide internal office support for all office software applications and validate licensing
- Experience working with Windows networks in a Windows environment
- Experience in the IT industry, including in an IT project oversight capacity
2
Experience For Technology Associate Intern Resume
- Demonstrated leadership and teamwork in a military or civilian setting
- Responsible for development and preparation of technology transfer/process validation protocols and “hands-on” startup of production processes with operators
- Responsible for preparation and presentation of technology transfer/process validation reports or documentation
- Train multiple users that have a diverse background of technical knowledge and experience
- Strong team player to ensure that both individual and team deliverables are met
- Provide cash support to associates at the checkout to ensure a positive customer experience
- Maintain general cleanliness of workstations, lunchroom, and washrooms for a positive customer and associate experience
- Knowledge of current GMP’s, FDA and/or European validation practices for biopharmaceutical processes required
3
Experience For R&D Technology Associate Principal Resume
- Experience in IT/operation support
- Generating new sexual wellbeing product ideas that address consumers’ needs in novel ways by utilising digital and emerging technologies
- Reporting internal system issues and requesting improvements to CEB’s systems development teams
- Providing day-to-day support for the Foundation’s suite of applications, hardware, A/V equipment and VOIP phone system
- Acting as “super user” of the NoVo relationship management database (Salesforce)
- Triaging support tickets (via Zendesk)
4
Experience For Knowledge, Innovation & Technology Associate Resume
- Updating of RMS quality, security and operational documentation as needed
- Research innovative methods and cutting edge technology to bring new ideas to the ASE that continually improve our way of working
- Assist with supporting first level agents working with internal and external users; liaise with US and Global IT groups
- Assists practices in framing and communicating Chemonics’ development impact through written publications and video
- Processes basic understanding of the principles of information technology with working knowledge in one or two technologies
- Responsible for writing fundamental documentaion in a clear, concise manner, adherring to standards
- Comcast Software, Systems and Product Engineering, National Engineering & Technical Operations
5
Experience For Core Technology Associate Resume
- Adapt quickly and possess flexibility with working in a constantly evolving field
- Design and develop automated performance and application load testing scripts using Micro Focus LoadRunner
- Responsible for maintaining and generating reports from the VMS to assist the team to manage their resource data accuracy
- Comfort in working with mobile devices, mobile applications, and mobile technology troubleshooting
- Communicate with staff at all levels and at varying levels of technology understanding
6
Experience For Client Technology Associate Resume
- Awareness of leading edge technology, innovations, products, and solutions and in developing potential IT projects from concept through delivery
- Maintain Operating System Integrity and security
- New employee setup, orientation and training
- User acceptance testing of new functionality on CEB’s in-house tools
- To implement and deliver psychometric test content using in-house tools
- To become a specialist in the field of CPS Technology by developing knowledge of systems
- Train Managed Organizations internal staff and project employees on client-facing technologies, systems, processes, and data security
7
Experience For Conferencing Technology Associate Resume
- Manage incoming tickets and resolve or assign as necessary
- Administers installed technologies, following approved processes and procedures
- Supports the analysis of underlying trends and action plans associated with information security and other domains
- Self starter who is comfortable working with remote teams with little supervision and/or guidance
- Perform system monitoring, troubleshoot and perform first level of support to resolve technology issues that arise post-production
- Provide support to the external user community by providing dealer hotline support for password resets and other access issues
- Coordinate and supervise online testing of students
- On-boarding and Compliance doc checks
8
Experience For Digital Technology Associate Resume
- Support the application configuration, enhancement and implementation of new resourcing strategies and programs
- Generate creative ideas to engage and inspire customers with demonstrations and hands-on learning opportunities
- Maintain Operational Runtime of the Lilly's RMS servers, including off hours unplanned outages
- Patch and Version upgrades with related Testing of the RMS
- Work closely with the developers to manage the SDK version being used
- Anticipated graduation: Fall 2017 and/or Spring 2018
- Anticipated graduation: Associates – Fall 2018/ Spring 2019
- Work as part of a team, be attentive to detail and be highly organized and remain flexible in a changing environment
- Work under pressure and remain calm in the midst of changing circumstances
9
Experience For SYW Technology Associate Resume
- Universal Parks and Resorts, Strategic Innovation & Emerging Technology
- Agile and open for challenging task
- Consistent track record of outstanding academic performance
- Work closely within a multidisciplinary team, including web developers and programmers
- Have technical knowledge to be able to explain what needs doing, to programmers
- Works on projects, applications and platforms, typically supporting the AET SFL Campus area/process
- Communicate clearly, responsively, and proactively orally and in writing with diverse stakeholders and customers
- Community and corporate citizenship through volunteer time off and matching gift programs
10
Experience For Technology Associate XP Developer Resume
- Awareness of emerging technologies and their potential uses
- Core IT or technical seasoning for the assessment of technologies
- Review and suggest improvements for new technologies and software’s
- Analyze current trends in technology such as use of iPhones/iPads in the Windows environment
- Manage VOIP and Smart Phone telecommunication systems
- Maintain network backup system and test on a regular basis
- Maintain virus detection policies and procedures
List of Typical Skills For a Technology Associate Resume
1
Skills For Business Technology Associate Resume
- Troubleshooting:Utilize experience, knowledge, and logic to assess problems, identify resolutions, and resolve the issues efficiently and effectively
- Prior relevant experience
- Teamwork skills and willingness to actively help others
- Prior work experience in retail sales and customer service
- Demonstrate strong selling ability
2
Skills For Technology Associate Intern Resume
- Strong hands-on experience with distributed system technologies such as Oracle, WebSphere, LDAP on UNIX server platforms, or similar technical disciplines
- Working knowledge and experience using Active Directory to manager users and groups
- Demonstrate creativity in partnering with the customer to achieve their working and learning goals
- SHARE: Communicate new trends, products, and services to customers to ensure a seamless and inspiring shopping experience
- Have strong commercial understanding of corporate and operational business issues, and sharp business acumen
- Strong entrepreneurial drive and curiosity; persistence in following up opportunities
3
Skills For R&D Technology Associate Principal Resume
- Proven ability and desire to keep current with computing trends and technology
- Perform post deployment testing to validate the application’s readiness for use
- Maintain laptop carts in good working order
- Relevant Banking industry experience
- Experience in a client facing or technical support role
- Strong customer service orientation and enthusiasm for an evolving, collaborative environment
- Perform as a strong team player
- Practical experience of Hibernate, Angular JS, Swagger, Jersey JAX-RS, Dozer, Drools, JMeter, test-driven development would be useful
4
Skills For Knowledge, Innovation & Technology Associate Resume
- Experience with full development lifecycle from inception through implementation
- Positively and proactively handle customer concerns and prioritize multiple tasks in a fast-paced
- Demonstrated ability to work on multiple projects
- Experience with hardware platforms in both PC and Mac and with various printers and print solutions
- Experience with troubleshooting Gmail, Microsoft Outlook, Google docs, Microsoft Office Suite
- Experience supporting Microsoft Windows XP/7 & 8, Mac OS X, computer hardware and
- Preferably has at least 1 year of experience in the development of biopharmaceutical drug substance manufacturing processes
- Strong networking knowledge, file transfer/ports/RPC/firewall/etc
- Previous experience working in helpdesk
5
Skills For Core Technology Associate Resume
- Make decisions with integrity that support company guidelines and contribute to an inspiring customer experience
- Previous software administration and support experience
- Understanding of the oil and gas industry and significant experience working in an E&P, R&M, IST, or alternative energy context
- Experience in Cargo handling Systems/Environment
- Experience working with corporate-wide IT applications and IT vendor relationship management
- Provide effective technology training to staff and students, as needed
6
Skills For Client Technology Associate Resume
- Participates in the evaluation of products and/or procedures to enhance productivity and effectiveness
- Meet deadlines and prioritize high volumes of tasks
- Projects strong confident image to AGS clients and Technology Partners
- Setting up, understanding & managing client/server applications, Windows Server(s)
- Working knowledge of Android/iOS mobile operating systems
7
Skills For Conferencing Technology Associate Resume
- Working knowledge of TCP/IP, wireless networking and computer/network security
- Working understanding of computer parts
- Monitoring and providing first level technical support to the current automated auction & Treasury Debt management systems
- Testing and Quality Assurance (QA) activities on technology incidents and service requests as needed
- Planning, coordination and deployment of new application releases and iterations into the QA and Production environments
- Developing and delivering ongoing user training
- Delivering solutions via an agile delivery methodology and leveraging DevOps to bring the solutions to life quickly for our clients
- Facilitating new employee onboarding (hardware setup, the creation of user accounts, training, etc.)
8
Skills For Digital Technology Associate Resume
- Leveraging existing and newly developed
- Creating new systems: On a project by project basis, develop new systems to perform tasks and functions as needed
- Ensuring timely renewals or exits are properly executed
- Contributing to the delivery of complex, large scale IT transformations to ensure we meet budgets and timelines
- Be involved in sketching, prototyping and on occasion user testing, before passing the design onto the development team
- Computer Engineering / Software Engineering / Electrical Engineering / Other Engineering disciplines
- Meet clients to gather information about their requirements and to find out what needs researching, designing or usability testing
- Maintain a safe working environment and follow all company protocols for safety; be responsible for reporting any unsafe working conditions to a manager
- A working knowledge of JIRA or other ticketing systems
9
Skills For SYW Technology Associate Resume
- Take the initiative in providing input and feedback in both departmental discussions and on issues relating to other departments
- Coordinate with business technology analysts, National IT and development staff to resolve issues discovered during non-functional testing
- Assist in the creation and seeding of test datasets in the various testing regions
- Support teachers in using and monitoring student computer use through online system, GoGuardian
- Assists business units with understanding IT services and acts as the IT liaison for bridging business feedback
- Coordinate and partner with the Technology Networking Services Team with the troubleshooting and resolution of LAN & Wireless Network issues
- Ensure complete and accurate information/data in sourcing system including bill rates, start dates, end dates, job description, manager information, etc
10
Skills For Technology Associate XP Developer Resume
- CONNECT: Maximize sales opportunities with every customer by using current selling techniques and company programs
- Be curious about people, technology, and how our products and services can help them achieve their working and learning goals
- Install, upgrade and modify software and hardware, and keep a running inventory of both using help-desk software (Track-IT)
- Be creative and digitally savvy with an ability to think out of the box and willing to embrace change
- Works on projects, applications and platforms, typically supporting a business specific area/process
- Communicate instructions and conventions for using computers, peripherals and software
- Define training program for operators as part of technology transfer and when required train process operators
- Participate in the design, build and system testing activities related to the National IT infrastructure build necessary to support the new system
- Coordinate the provisioning of user access to the new system
List of Typical Responsibilities For a Technology Associate Resume
1
Responsibilities For Business Technology Associate Resume
- Experience working in an instructional lab environment with lab users and student lab monitors
- Demonstrate the use of OE tools and philosophies
- Generating new foot care product ideas that address consumers’ needs in novel ways by utilising digital and emerging technologies
- Monitoring the trends and developments in relevant technology and performance of competitors with a view to keeping RB ahead of the curve
- Lead knowledge management by documenting important processes, hosting training sessions, and communicating new capabilities for the tools we use
- If applicable, managing and developing direct report(s)
- Knowledge of equity or debt new issue underwriting businesses would be an advantage
2
Responsibilities For Technology Associate Intern Resume
- Applies knowledge of the firm’s IT policies and procedures in a variety of defined activities
- Gather, trend, and analyze process generated data, create process evaluation reports, process transfer documentation, and process characterization presentation
- Helps develop content and structure for both the KIT team’s and the Practices’ intranet pages
- Responsible for the delivery of assigned projects and support activity. Key areas for focus within this specific role are (but not limited to):-
- Development and deployment of psychometric test and report content on CEB’s systems
- Maintain quality standards of content within a fast-paced environment
- To assist members of the CPS Technology team in the delivery of content
3
Responsibilities For R&D Technology Associate Principal Resume
- Develop and update user manuals and internal process guides
- Create tutorials for technologies, systems, and processes
- Consistently meet established customer service standards
- Applies tecnical knowledge under guidance, supervision and well-defined work direction
- Participates in thr implementation of technologies under guidance from senior staff
- Work collaboratively with library personnel and participates on various team based initiatives
- Provide additional production support in PrintFX
4
Responsibilities For Knowledge, Innovation & Technology Associate Resume
- Present professional development workshops for library personnel as needed
- Ensure excellent, proactive, and responsive user support for staff and student on all technology issues (i.e. computers, printers, servers, classroom A/V, computer labs, server connections, voice/telecommunications, copiers, other hardware, applications, smartboards, etc.)
- Actively be part of a team that meets specified customer service metrics and service level standards, measured by staff surveys, tech ticket system, etc. ensuring a remarkable level of customer service is provided
- NBCUniversal Media Products and Advanced Technologies
- Comcast Assurance and Advisory Team (CAAT)
- Determine adequacy of plant to accept new technologies and appropriate actions to implement start of new process operations
- Identify potential process problems, provide technical advice to Production and/or Quality Department to resolve process problems
- Advise management as to possible opportunities for process improvements
5
Responsibilities For Core Technology Associate Resume
- Collect and track process trend data and monitor process trends. Determine causes of process variances and recommend corrective actions
- Stay current with developments in the fields of biotechnology and bioprocessing. Responsible for learning and understanding process technologies under development within R&D
- Own the digital user experience for ASE sessions by becoming the single point of contact that understands how our digital tools create unique user experiences and improve team productivity
- Maintain and troubleshoot all of the hardware and applications within the system to ensure that they are running smoothly
- Work collaboratively with the ASE core staff by helping them understand the technology requirements needed to design sessions and support the day-to-day activities of the center
- Adaptable and flexible enough to deal comfortably with change and ability to reach an extra gear in performance when needed
- Assists in developing, implementing and monitoring compliance to AXP and Information security policies, standards and procedures, and other policies and standards as appropriate
6
Responsibilities For Client Technology Associate Resume
- Knowledge and experience with digital development tools, channels and end user experience (Sharepoint, Confluence, Rally)
- Liaise with Program Managers to document and communicate progress, escalations and accomplishments
- Prepares materials (reports, presentations, spreadsheets, etc) on information security to help develop scenarios, response procedures, and to enable informed decision making; verify completeness, accuracy and relevance of data gathered
- Utilizes tools and documented processes to ensure consistency and optimization of information security processes; work in support of efforts to measure and improve information security processes
- Maintains internal documentation library, ensuring that process and other documentation is regularly updated to reflect latest operational processes and requirements
- Provides analytical support as needed for issue management, project assessments, and reporting
- Test Security tool implementations, and assist enterprise customers in adoption of security tools
- Assist the AGS PO and their clients by providing guidance and resolution on technology incidents and service requests by working with the AGS Technology Analyst and our Technology Partners
- Assisting the AGS Technology Analysts in handling basic questions concerning functionality and configuration settings in the technologies utilized by the Program Office
7
Responsibilities For Conferencing Technology Associate Resume
- Research and conduct basic troubleshooting on technology incidents and service requests to resolve issues prior to further escalation to the AGS Technology Analyst and Technology Partner
- Capturing and reporting out on technology SLAs and other defined metrics for continuous improvements
- Track technology issues and resolutions, and provide status updates to the AGS Technology Analysts, AGS PO and client through e-mail and phone calls
- Identify trends from day-to-day issues and present possible containment plans if applicable
- Create and review weekly technology status reports with the AGS Technology Analysts
8
Responsibilities For Digital Technology Associate Resume
- Update and maintain all AGS Technology Operations support documentation
- Knowledgeable in the integration strategy and functionality for assigned AGS accounts
- Assist the AGS Business Analytics team, AGS Supply Base team, and PO in data upload projects where a risk to data integrity and functionality with the technology exist
- Multi-task in a fast paced environment, fluent PC skills, internet and web application computer skills, excellent written and verbal skills, and proven customer service skills
- Work with a diverse team of resources from AGS, our Technology Partners, our clients, and reach consensus resolution on issues
- Support managing certain elements (such as upstream or downstream etc.) of the transfer of primary(drug substance) biopharmaceutical production technologies from R&D, third party clients or Contract Manufacturing Organisations to GMS Biopharm and from GMS Biopharm to other biopharmaceutical manufacturing sites
- Independently design basic lab experiments and interpret data/results with minimal supervision
- Develop and execute non-functional test scripts for the new auction system
- Participate in third-party system reviews (i.e. Section 508 compliance, Security Assessment & Accreditation reviews, etc.)
9
Responsibilities For SYW Technology Associate Resume
- Develop documentation and procedures for the post-production operational support of the new auction system
- Train Operational Support staff on support procedures for the new auction system
- Provide weekend support for contingency tests, infrastructure enhancements and application changes
- Escalate and coordinate second level support activities for the current automated auction & Treasury Debt management systems
- Support the software development life cycle (SDLC) for the current automated auction & Treasury Debt management systems by
10
Responsibilities For Technology Associate XP Developer Resume
- Perform weekly walk-around of classrooms to fix or replace classroom technology
- Assist teachers with technology issues
- Support any additional projects that come up in classrooms
- Cultivate deep understanding of business needs and collaborate with Client and IT in leveraging tactical/strategic technology solutions to accelerate business goals and solve operational support strategies
- Maximizes the client's return on their investment in technology by focusing on the effective implementation of standard IT products and services including mapping the solutions to the requirements/needs and measuring business satisfaction. Serve as a consultant to find win-win solutions to meet client needs and adhere to IT standards
- Build relationships by engaging in effective and influential interaction at various management levels to communicate technical and business recommendations including addressing challenges and suggesting alternative solutions
- Communicate regularly with the Sales Experience Manager to maximize sales
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