Technology Controls Officer Resume Sample
Leonard Pfannerstill
99521 Rodger Square,
New York,
NY
+1 (555) 602 2769
Work Experience
Technology Controls Officer Program Lead
12/2017
-
PRESENT
Detroit, MI
- Contributes to the continuous improvement of the LCA framework by identifying enhancement opportunities and updating the methodology’s documentation
- Socializing, roll out and implementation of the LCA program for Asia
- Manage a portfolio of applications from a risk perspective front to back and drive the corporate risk agenda for these applications working closely with TCO’s in other locations, AD Managers and senior management to ensure risks have been identified and remediated where applicable or otherwise escalated
- Partner with TCO’s Globally working on various priorities set in the corporate and Asset Management agenda such as Cloud, Dev Modernization etc
- Ensure that third party risk assessments are completed in a timely and thorough manner for the group’s vendors
- Provide support for N. Asia TCO
- Technology management experience
- Respond to audit and regulatory inquiries and exams If any
Technology Controls Officer
10/2013
-
09/2017
Phoenix, AZ
- Perform Application Risk Assessment, RCSA , SOX Testing as required
- Strong problem resolution, decision making capability, written and verbal communication and listening skills
- Technology management experience
- Technology security, risk, and audit experience
- Experience leading a team is strongly desired; preferably in the technology security, risk, and/or audit space
- Developing and maintaining metrics that provide meaningful and actionable measurements of residual risk, which provide clear accountability and the ability to reduce risk to acceptable levels
- Assess/propose opportunities to enhance the GT Metrics Reporting based on firmwide standards and the tenets of the working group charter
Cib-technology Controls Officer
02/2010
-
08/2013
Los Angeles, CA
- Facilitate communication regarding firmwide metrics and reporting requirements
- Acts as an arbitrator to ensure consistency of reporting, particularly for metrics reported to regulatory bodies
- Acts as an escalation point to relevant working groups to help drive remediation of disagreements on metric and threshold definitions
- Ensure the currency and accuracy of the inventory of metrics
- Provide input on proposed automation enhancement opportunities
- Exercise critical thinking and problem solving skills to analyze data and communicate conclusions
- Assess critical business processes in an end-to-end manner to identify significant gaps and weaknesses within the control environment and determine root cause of control issues
- Make recommendations for enhancement and efficiencies
- Contribute to the development and enhancement of the business control environment through execution of the Risk & Control Assessment Program
Education
University of Phoenix - Henderson Learning Center
2004 - 2009
Bachelor's Degree in Technology
Professional Skills
- Self-motivated with effective time management and multitasking skills
- Open personality with effective communication skills
- Effectively multi-task and prioritize work streams
- Determining priorities, sponsorship and investment requirements for regional initiatives; and
- Experience in any of the following query and tool development languages would be desirable: SQL, MS ReportBuilder, Perl, shell scripting
- Work experience in Technology Infrastructure stack (Database, UNIX, Wintel and Middleware) with a broad understanding of Distributed systems and Mainframe
- Relevant working experience in the Financial Services industry
How to write Technology Controls Officer Resume
Technology Controls Officer role is responsible for software, mainframe, finance, security, reporting, design, payroll, automation, languages, health.
To write great resume for technology controls officer job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Technology Controls Officer Resume
The section contact information is important in your technology controls officer resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Technology Controls Officer Resume
The section work experience is an essential part of your technology controls officer resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous technology controls officer responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular technology controls officer position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Technology Controls Officer resume experience can include:
- Participate in meetings with business partners at various levels of management to influence sustainable control enhancements, and recognize opportunities to strengthen control effectiveness and improve operational efficiency
- Strong written and verbal communication with an ability to articulate the control evaluation results in a meaningful and actionable manner
- Mainframe Development & Security – RACF, ACF2 Experience
- Work experience as a Information Risk Manager, Technology Auditor, or equivalent
- Experience as a Information Risk Manager, Technology Auditor, or equivalent
- Initiating and monitoring progress against associated risk and compliance action plans
Education on a Technology Controls Officer Resume
Make sure to make education a priority on your technology controls officer resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your technology controls officer experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Technology Controls Officer Resume
When listing skills on your technology controls officer resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical technology controls officer skills:
- Flexible, quickly adapts to changes in the work environment, and manages competing priorities to achieve the most effective results
- Experience in technology or Technology Risk management, audit, preferably for financial institution and/or strong background in Risk Advisory
- Effectively provide TCO lead with BAU or project status
- Effectively discuss urgent risk matters with Senior Management
- A Good understanding in Application assessment and control testing
- A good understanding of the finance and HR function, to include knowledge of general ledger, headcount, payroll systems, and regulatory requirements
List of Typical Experience For a Technology Controls Officer Resume
1
Experience For Enterprise Technology Controls Officer Resume
- Leverage technical knowledge and experience to all aspects of risk and controls management, helping aligned CT organizations to identify risk, develop remediation plans, and drive remediation efforts
- Serve as a point of contact/escalation for IT Risk and Cyber related topics, supporting their respective organizations. Maintain strong business and technology relationships, becoming a trusted partner to these groups
- Responsible for control-related activities: interpreting corporate policies and regulatory requirements, including how to measure its effectiveness, providing control implementation support and control validation
- Partner with Third Party Oversight (TPO) teams to ensure effective risk management of vendors engaged by technology partners
- Rationalizing the CIB CTC Book of Work
2
Experience For Cib-technology Controls Officer Resume
- Supporting materials for various management and projects meetings
- Responsible for having a deep understanding of the business, its underlying processes and the controls environment across several categories
- Interface with Application Development teams on an on-going basis for BAU risk activities as well as project initiatives
- Drive CSI in collaboration with the AAAS (Assessment as a Service) Team
- Work actively with the Assessment Leads/ Technology Controls Officers on the guidance and IT-related issues
- Participate in additional key control projects related to enhancement of the Compliance and other assessment programs
3
Experience For Technology Controls Officer Program Lead Resume
- End-to-End Management of strategic TCO projects
- Internal Audit and Regulatory management
- Assist with the annual firm wide SOX/ CCAP program, testing the evidence of the controls and identifying any significant control deficiencies, working with the appropriate Assessment leads/ Technology Control Officer to identify appropriate remediation to improve the controls as necessary
- Assist with the annual Risk Control Self Assessment (RCSA) program for GT, including setting up workshops to identify inherent risk and to request appropriate evidence for Controls. Testing the evidence of the controls and documenting the test results
- Assist with the firm wide PCI DSS compliance program and provide end-to-end control oversight, assurance of compliance with requirements of the Data Security Standard, as well as risk and issue management and analysis
4
Experience For Technology Controls Officer Technology Controls Design & Architecture Resume
- Application Control Assessments
- Cyber Control Assessments
- Interface with stakeholders to ensure technology risk impacting the business is effectively tracked and communicated including recommendations for resolution and identifying the root cause/key themes/trends to address issues broadly. Develop, participate and deliver monthly risk committee updates, including LOB Business and IT Risk and Control committees
- Assist with the annual firm wide ICA Program, testing the evidence of the controls and identifying any significant control deficiencies, working with the appropriate Assessment leads/ Technology Control Officer to identify appropriate remediation to improve the control guidance as necessary in collaboration with the control owner and Technology owner
List of Typical Skills For a Technology Controls Officer Resume
1
Skills For Enterprise Technology Controls Officer Resume
- A good understanding of payments systems and controls
- Able to support analysis of complex situations, influence strategies with practical, effective solutions
- Relevant experience within a risk related role
- Support effective design, analysis and remediation of control measures
- Partner with business units through ongoing testing and monitoring of controls
- Provide support for advice on new projects and products identifying key potential Risks and in making recommendations to address them
- Serve as an Information Security and Risk/Control Officer supporting Consumer Banking/Enterprise Systems Mainframe environments
- Able to help analyze complex situations and provide support in influencing them
- Product coverage for Supplier Management across CT focusing on Third Party Risk
2
Skills For Cib-technology Controls Officer Resume
- Management and Recording of known issues and their resolution
- Familiarity with automation and deployment issues in large corporate environments.
- Documentation - ability to produce clear, concise, relevant and accurate documentation based on captured requirements
- To share best practices and enhance the control framework and contribute towards reduction of findings noted in Group Audits, Internal Control reviews, 2LoD reviews, etc
- Consistently display positive behaviors related to the management and mitigation of risk, including notification and escalation of any concerns and ensuring timely action in relation to points raised by audit, 2LoD and regulators
3
Skills For Technology Controls Officer Program Lead Resume
- Ensures that HSBC internal control standards are met, including timely implementation of internal and external audit points together with any issues raised by external regulators
- Managing the regional IT Risk and Controls Profile
- Ensuring compliance with IT Risk and Controls Policies and Standards in region
- Facilitating the execution of both global and regional IT Risk and Controls Strategic initiatives and projects
- Business coverage for Firmwide Risk
- Product coverage for Governance and Controls and Measurement & Analytics
- Support key core infrastructure teams and stakeholders to define control requirements
4
Skills For Technology Controls Officer Technology Controls Design & Architecture Resume
- Drill down to root cause and provide input to write/review clearly articulated risk documentation
- Experience in Technology, Risk Management and/or Technology Audit preferably within the finance sector. Understanding of industry standards, requirement and risk assessment methodologies
- Have a strong technical Technology/ Infrastructure background
- Work in a matrix management model across globally diverse virtual teams to deliver strategic initiatives
- Excellent interpersonal skills and ability to work with multiple stakeholders at all levels of the organization to establish trusted partnerships, negotiate deliverables and drive success
5
Skills For Technology Controls Officer Lead Resume
- Knowledge of security controls, configuration management controls, and vulnerability management controls essential. Understanding of technology processes such as resiliency, disaster recovery management, performance and capacity management required
- Develop and sustain strong business and technology relationships, becoming a trusted partner
- Knowledge of PCI DCC compliance requirement and control testing
- Contribute to relevant governance forums, including Audit and Compliance Reviews etc
- CISA, CISSP, CRISC or CISM certifications would be an advantage
- Proficient verbal and written communication skills, including the ability to effectively lead discussions and meetings with internal management, external/ internal audit and peer groups
6
Skills For Sub-regional Technology Controls Officer Resume
- Experience in PCI DCC compliance requirement and control testing
- Coordinate with colleagues and key stakeholders in an international team
- Organisation of presentations, trainings, workshops
- Appropriate Operational Risk and / or Audit qualifications desirable
- Work in a fast-paced environment and at times with limited supervision
7
Skills For CIB Infrastructure Technology Controls Officer Resume
- Specific responsibility for the design and automation of the controls elements of the firm’s SDLC process, working in tandem with lead application development managers and architects from all LOBS
- Identify improvements to the Technology control environment including the effective design of material controls
- Support internal and external audit and risk related regulatory engagement
- Provide risk and controls consultancy, advice and guidance
- Support the application and critique of the Technology risk and controls framework
8
Skills For Cib Infrastructure Technology Controls Officer Database Controls VP Bangalore Resume
- Ensure the appropriate application of policies control standards and procedures
- Business coverage for Human Resources, Global Supplier Services, Global Security and Investigations, Real Estate, Tax and Audit
- Product coverage for Assessments (ARA, RCSA, ICA, PCI) across CT
- Develop and execute robust control test scripts designed to identify control weaknesses, determine root causes, and recommend solutions
- Evaluate the adequacy of the control environment and awareness of Inherent and Residual Risk
9
Skills For Technology Controls Officer Technology Controls Resume
- Partner with Enterprise Systems Application Development teams to mitigate technology risks including, Encryption, Secure Software Development, Identity and Access Management & Systems Availability
- Interact directly with the Chief Technology Officer and Heads of Technology for Consumer, Enterprise Systems, Business Banking and Auto, to prioritize and close open technology risks
- Drive the implementation of Technology controls into an Agile culture, as part of the larger CCB Agile Transformation
- Drive the Cybersecurity & Technology Control education agenda
- Application Risk and Control Assessments
10
Skills For CIB Production & Infrastructure Management Technology Controls Officer Resume
- Risk and Control incidents/events
- Internal Audit, Regulatory, SOC-1 & SOX assessments
- Provide process level subject matter expertise to business aligned technology controls officers and technologists
- Engage with LOB Technology Control Officer (TCO) to ensure all requests are processed in accordance of JPMC policy and procedures
- Identify control breaks and vulnerabilities with application managers
- Ensure finalized APs / RAs appropriately included / updated in risk systems and metrics
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