Technology Systems Analyst Resume Sample
Augustine Bashirian
348 Soledad Crest,
Los Angeles,
CA
+1 (555) 570 9568
Work Experience
Lead Systems Analyst, Starbucks Technology
06/2017
-
PRESENT
Chicago, IL
- Industry expert and thought leader in Talent Management practices and technologies
- Trusted partner and advisor to the HR team
- Strong vendor manager that influences product roadmaps
- Proactively develop peers through coaching and mentoring
- Generate new ideas and influence decisions across the organization
- Communicate effectively and with positive impact
- Lead and manage complex projects / programs
- Gathers and documents solution requirements. Documents user story creation and backlog grooming results in an agile environment
- Develops business process designs
Technology Systems Analyst
11/2010
-
12/2016
Philadelphia, PA
- Supports solution design utilizing user-centric design techniques
- Participates on agile methodology scrum teams in execution of solution delivery projects
- Gathers, analyzes, and documents solution requirements. Facilitates user story creation and backlog grooming in an agile delivery environment
- Utilizes LEAN techniques to develop business process designs and improve operations via process re-engineering efforts
- Applies Service Oriented Architecture (SOA) design concepts
- Gather, analyze, and document business requirements to drive the design and development of technology solutions
- Leverage leading technology expertise to propose appropriate solution options
- Clearly define and communicate functional and non-functional requirements
- Drive alignment on MVP scope and feature release roadmaps
Systems Analyst, Starbucks Technology
03/2005
-
07/2010
New York, NY
- Lead and collaborate on iterative solution design and prototyping efforts as needed
- Coordinate solution delivery activities across Scrum teams and vendors as required
- Serve as subject matter expert to both technology and business teams for one or more service domains
- Create detailed system design, architecture and end user documentation to define work delivered by the team, and to support solution maintenance and future enhancements
- Collaborates on project initiation efforts by assisting in the definition of project scope and leading the identification/selection of targeted solution(s). Partners with project management in the development of work plans, effort estimates, and delivery timelines
- Analyzes, and directs solution requirements for complex projects. Leads user story creation and backlog grooming in an agile delivery environment
- Utilizes LEAN techniques to develop business process designs and guide operations improvements via process re- engineering efforts
- Supports business, development, and testing teams by leveraging relevant process, domain, and technology proficiency to propose optimal solution options for delivering required capabilities
Education
Palm Beach Atlantic University
2001 - 2005
Bachelor's Degree in Computer Science
Professional Skills
- Previous banking experience especially relating to a payments environment
- Previous experience and understanding following a development lifecycle
- Expertise in dealing with ambiguity and prioritizing work with little to no guidance
- Experienced in REST API design, development, testing and support lifecycle. Working knowledge of Service Oriented Architecture (SOA)
- Experience working with inventory and transaction accounting (5-7 years)
- Experience in SAP IT department and / or SAP consulting positions
- Proven record of professional progression and a broad understanding of SAP
How to write Technology Systems Analyst Resume
Technology Systems Analyst role is responsible for database, retail, finance, training, integration, architecture, analysis, reporting, manufacturing, design.
To write great resume for technology systems analyst job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Technology Systems Analyst Resume
The section contact information is important in your technology systems analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Technology Systems Analyst Resume
The section work experience is an essential part of your technology systems analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous technology systems analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular technology systems analyst position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Technology Systems Analyst resume experience can include:
- Effectively coordinates and communicates issue resolution with end-users
- Utilize worksheet and database skills to manipulate and analyze quantitative data
- Oracle ERP application knowledge and system configuration experience in 2 or more of the following modules: OM, PO, OTM, Inventory, Pricing, AR, AP
- Strong understanding of project management life cycle and system development life cycle methodologies and procedures, including Agile
- Oracle BI Apps knowledge and system configuration experience in 2 or more of the following modules: OM, PO, Inventory, AR, AP, GL
- Strong written and verbal communication, including the ability to interact with senior leadership, technical and business resources, and outside parties
Education on a Technology Systems Analyst Resume
Make sure to make education a priority on your technology systems analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your technology systems analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Technology Systems Analyst Resume
When listing skills on your technology systems analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical technology systems analyst skills:
- Lead iterative solution design and delivery; effectively facilitate/negotiate through challenging situations; influence groups toward effective decision making
- Effectively coach other/junior team members
- Leads solution testing efforts by developing test plans, preparing test environments, performing test execution, and validating test results
- Experience providing analytic and reporting capabilities to Supply Chain, Planning, & Finance organizations
- Experience translating business needs into project requirements
- Experience in chemical manufacturing or process industries
List of Typical Experience For a Technology Systems Analyst Resume
1
Experience For Technology Business Systems Analyst Resume
- Mentor team members and peers in developing required technical skills, functional knowledge, and business acumen
- Work effectively in a self-directed manner with minimal direction from lead and/or manager
- Supports data conversion. Performing extract and validation of converted data
- Supports solution testing efforts through test execution and validation of test results
- SAP hands-on experience in core manufacturing methods, procure to pay, sales & distribution, and warehouse management
- Knowledge of system development methodologies with experience throughout the full project lifecycle – agile and waterfall
- Uses data queries to support validation of data conversion and test result
- Demonstrate knowledge of industry trends and innovative thought leadership
- Highly proficient with data warehousing concepts and start schema modeling
2
Experience For Systems Analyst, Starbucks Technology Resume
- Implement and support monitoring solutions using Royal Bank qualified products and custom built applications
- Create detailed application tracking specifications, architecture and end user documentation to support implementation efforts
- Highly proficient in PL/SQL for data profiling, data analysis, investigation, and requirements definition
- Work in a fast-paced and changing environment and easily deal with ambiguity
- Support project initiation efforts by assisting in the definition of project scope and the development of work plans, estimates, and timelines
- Applies SOA and restful API design concepts
- Gather, analyze, and document requirements to drive the design and development of analytics solutions
3
Experience For Senior Systems Analyst, Starbucks Technology Resume
- Clearly define and communicate measurement design specifications
- Coordinate measurement solution delivery activities across teams and vendors as required
- Support global, enterprise business applications and integrated system environments
- Gather, analyze, and document requirements to drive the design and development of technology solutions
- Create detailed system design, architecture and end user documentation to support system implementation efforts
- Clearly define and communicate functional design specifications
- Coordinate solution delivery activities across teams and vendors as required
4
Experience For Lead Systems Analyst, Starbucks Technology Resume
- Supports application configuration (i.e. create attributes, workflows and UI changes) in support of solution delivery initiatives
- Ensure contact center technology and incident response time SLA’s are met
- Strive to provide the necessary support to maintain the highest level of service for all servers
- Provide technical support for problem analysis/determination to ensure affected components are promptly restored to service
- Applies SOA and REST API design concepts
- Coordinates issue resolution efforts across peer support groups and technical support teams, and vendors as required
5
Experience For Systems Analyst, IT, Starbucks Technology Resume
- Translate Use Cases and functional requirements into component technical specifications
- Define technology requirements and strategies to support business requirements
- Work independently to analyze business / technology issues and develop alternatives and recommendations
- Work with project management, design, delivery and support teams to develop work plans and milestone plans
- Identify, plan and manage technology interdependencies
- Proactively identify and mitigate or troubleshoot system issues
- Source and assess external resources to support IT and company stakeholders
6
Experience For Systems Analyst, Operational Technology Resume
- Safeguard the company s assets
- Adhere to the company s compliance program
- Maintain knowledge of industry standards, methodologies, processes, and best practices
- Ability and willingness to travel as necessary with the United States and internationally
- Gather, analyze, and document business requirements that deliver solutions in accordance with BI strategy and the goals of the Supply Chain, Planning, and Finance Organizations
- Leverage existing solutions as appropriate to drive standardization & simplification to reduce implementation timelines & costs
7
Experience For Phone Channel Technology Senior Business Systems Analyst Resume
- Translate business requirements into technology solutions. Clearly define and communicate targeted functional solutions via functional design specifications with the right level of documentation (agile/waterfall). Verify technical designs satisfy functional requirements
- Proactively identify and effectively assess improvement opportunities for both system and business processes (productivity/efficiency gains, cost savings, etc.)
- Provide production support through incident resolution, root cause analysis, service requests, and adhoc reporting support
- Create and maintain system and end-user documentation (e.g. user guides, WIKI, Knowledge base articles). Deliver training and perform knowledge transfer to team members as required
- Coordination / Leadership – Partner with cross-functional teams to solve challenges, resolve issues, and set direction for future growth
- Collaborates with delivery teams to build expertise in application functionality in preparation for implementation
- Provides post-implementation support and documentation for incident response
8
Experience For Systems Analyst Lead Starbucks Technology Resume
- Monitors user activity to provide insights for product usability and product improvement
- Critical Thinker: Able to think clearly when working in a fast-paced environment, and make judgment when faced with priority changes, challenging timelines and major resource constraints is desired
- Outstanding Communication:Create and deliver clear compelling requirements that help drive application design and process improvements using key client and company stakeholder insights. Be able to describe the needs feature both in written and verbal form
- Accountability:Able to ask questions and make decisions on next steps based on input from client and key stakeholders. Ability to help support multiple projects simultaneously to meet objectives and key deadlines. Set goals and establish expectations based on work priorities
- Excellent Business analysis/Functional analysis skills, with 5+ years
- Relevant analytics measurement planning experience - 4 years
9
Experience For Technology Business Systems Analyst Associate Resume
- Knowledge in Solution Manager 7.2, HP ALM, SAP Cloud Platform
- Education: BA/BS in Information Technology or related field
- Excellent verbal and written communication skills including development of business and technical requirements and delivering presentations to peer groups, and associates
- Work on and close level 3 operational tickets related to data protection required
- Strong analytic and problem-solving skills; knowledge of database structures, SQL, and use of ad-hoc database query tools for data analysis and troubleshooting system issues
10
Experience For Analyst, Contact Center Systems & Technology Resume
- Experience with EMC Isilon, VNX and other NAS platforms
- Skilled at data migrations between different NAS platforms
- Experience with CommVault, VMWare Tools
- Experience working with Inventory in a supply chain environment and relevant functional/business process experience in Oracle Procure-To-Pay Order Management and distribution
- Participation in agile project delivery - 2 years
List of Typical Skills For a Technology Systems Analyst Resume
1
Skills For Technology Business Systems Analyst Resume
- Maintain a solid understanding of TS standards in order to develop effective technical specifications
- Adjust with changing priorities
- Solution design, testing, and implementation experience - 4 years
- Olution design, testing, and implementation experience
- Work with the OCDO business to design effective “To-Be” processes
- Experience with Google Tag Manager, Tealium or other Tag Managers - 2 years
2
Skills For Systems Analyst, Starbucks Technology Resume
- End user support and documentation experience - 2 years
- Develop clear, thorough functional measurement specifications that drive effective solution development
- Relevant functional/business process experience - 4 years
- Applicable application and system configuration experience - 4 years
- End user support and documentation experience - 3 years
- Relevant functional/business process experience
- Applicable application and system configuration experience
- Production support, system maintenance, upgrades, and enhancement delivery experience
- Experience with SAP’s Physical Inventory and Cycle Counting process
3
Skills For Senior Systems Analyst, Starbucks Technology Resume
- Maintain a very good operational knowledge of the tools required for support of the servers Within and supported by GOCC
- Parking garage security cameras
- Comply with the project development lifecycle (PDLC) and development of project plans by participating in the scoping and estimating of proposed projects
- Liaise with the business departments in analyzing and defining requirements
- Assist in analyzing and troubleshooting lockouts, work process and job terminations or other issues
- Leverages system and process expertise in analyzing and troubleshooting complex system/user issues to drive resolution and determine root cause
- Skidata Server for parking access control
4
Skills For Lead Systems Analyst, Starbucks Technology Resume
- Manage external 3rd party basis team hosting SAP systems
- Responsible for research, selection, introduction, maintenance, and sun setting of all IT infrastructure solution components
- Determines best technological strategy for the organization going forward and commissions the work to attain the goals
- Future focused, willing to embrace new SAP technologies such as S/4 HANA
- B.S. in Computer Science, Engineering, or related scientific application
- Identify/define viable technology and/or process solutions delivering required measurement capabilities
- Draft business requirements, including Use Cases, functional and non-functional requirements and exceptions
- Define and document end to end processes and supporting data flows
5
Skills For Systems Analyst, IT, Starbucks Technology Resume
- Participate in test planning, execution and defect management
- Maintain a service-oriented, customer-focused mindset that supports ongoing operations and drives efficiency, quality, customer service and growth
- Solution Delivery – Full SDLC involvement to deliver new and enhance existing solutions to meet business needs
- Abilty to work on and close level 3 operational tickets related to Storage and Data Protection required
- Exclusive use of City of Eugene network
6
Skills For Systems Analyst, Operational Technology Resume
- Primary focus on system support, working trouble tickets, and escalating to other teams according to priority and required expertise, completing resolution within SLA
- Develop system proficiency and builds subject matter expertise through issue exploration, troubleshooting, and root cause analysis
- Maintains clear and thorough documentation on inquiries and troubleshooting performed
- Creates and maintains systems documentation (e.g. Wiki, Knowledge Base Articles)
- Identifies trends and works cross-functionally to ensure timely communication of impacted systems
- Uses query tools with ad-hoc queries for mass data analysis and operational reports
- Create detailed technical specifications
7
Skills For Phone Channel Technology Senior Business Systems Analyst Resume
- Ensure high availability of SAP systems and databases
- Oversee transport management and SAP basis standard jobs, print management
- Perform system integrations and migrations
- Develops and architects Storage Strategy in conjunction with Business and Technical Senior Leadership and other technical architects
- Develops and maintains Storage catalog of services with the ability to build relationships with business owners
- Understands and can articulate to Senior Leadership the operational impact of a new solution strategy to the technical vertical
- Implements and Support Data Protection Strategies with Business and Technical Senior Leadership and other technical teams
- Maintains current knowledge of Data Protection tools, as the landscape evolves, in order to articulate to Senior Leadership the operational impact of a new solution strategy to the technical vertical
8
Skills For Systems Analyst Lead Starbucks Technology Resume
- Determines best technological operational strategy for the organization going forward and commissions the work to attain the goals
- Learns new infrastructure, operations & security technologies, Stanley Black & Decker-specific technologies, system behavior and business processes as they relate to customer needs
- Leverages industry standard tools and methodologies to triage and debug issues to determine the root cause of the problem. Understands and can articulate to Senior Leadership the operational impact of Storage incidents to the technical vertical
- Work with the Office of the Chief Data Officer on building data profiling, data cleansing rules and data lineage for the enterprise
- Work with enterprise data stewards to understand their data quality requirements, and translating these requirements into business rules
- Work with enterprise data stewards and OCDO to define reporting requirements around data quality and metadata management
9
Skills For Technology Business Systems Analyst Associate Resume
- Work with business stakeholders and other SMEs to assess current capabilities and understand detailed business requirements
- Work with the OCDO and technology teams to implement data governance tooling such as data quality, profiling, cleansing, metadata management, and reference data
- Understand business requirements and apply technical background/understanding in the development of System Requirements documents (PDLC Requirements Package)
- Work with the project manager, architects, and other team members to define metrics and performance goals for the application
- Participate in quality management reviews, in particular reviews of the designs, prototypes and other artifacts to ensure they fulfill the requirements
- Work with the application engineers to translate user and/or systems requirements into functional technical specifications
- Develop or participate in development of test scripts ensuring adherence to business requirements (and use cases) and participate in the testing of developed systems/solutions
10
Skills For Analyst, Contact Center Systems & Technology Resume
- As required, research, design, develop and/or support solutions, processes, applications, systems, and products that maximize efficiency, effectiveness and/or system availability, and minimize or prevent problems and issues
- Proven expertise with SAP Basis activities
- Experience in different business environments and IT related systems
- Troubleshoot complex issues with SAP Systems
- Familiar with an international, multi-cultural environment
- Knowledge in SAP S/4, HANA Enterprise, development and/or support
List of Typical Responsibilities For a Technology Systems Analyst Resume
1
Responsibilities For Technology Business Systems Analyst Resume
- Translate design comps / wireframes into measurement plans for features & applications under development
- Familiar with system development methodologies throughout the full project lifecycle
- Monitor enterprise gateways
Related to Technology Systems Analyst Resume Samples
Product & Technology Resume Sample
Work Experience
• Manage regular data imports into IBM’s i2 and iBase
• Day-to-day management of technical operations to support the company’s existing revenues
• Responsible to stand up the Strategic Change and Transformation Management Community of Practice and Advisory Councils CoPs and CoE...
Professional Skills
• Wear personal protective equipment is requ...
• Excellent written and verbal communication...
• Excellent communication, organization, neg...
Technology Analyst Resume Sample
Work Experience
• Become a subject matter expert on the application in order to advise and consult on CIBC best practices
• Review new projects and designs and ensure that the development process meets the CIBC standards
• Ensuring proper certificates are in place and that there are no securit...
Professional Skills
• Work experience demonstrating excellent co...
• Excellent articulation skills and orientat...
• Excellent team player with demonstrated re...
Technology Risk Analyst Resume Sample
Work Experience
• Take the lead in meeting Barclaycard’s commitments under the global risk management process e.g. support the Technology Risk process, utilise and develop technology risk management tools
• Complete all tasks in connection with the organization’s activity but not detailed in the current job descript...
Professional Skills
• Strong written, verbal communication & pre...
• Experience managing complex processes to i...
• Demonstrated program or project management...
Principal Technical Resume Sample
Work Experience
• Proven ability to deliver on a project’s established scope, schedule and budget
• Provides technical leadership and management for EPRI research projects associated with designing and implementing security technology solutions in an operations technology (OT) environment. This includes implementing...
Professional Skills
• Strong writing and presentation skills. So...
• Demonstrated strong communications (both w...
• Proven ability to communicate effectively ...
Engineering Technologist Resume Sample
Work Experience
• Problem Solving & Initiative: Seeks opportunity to work beyond routine assignments by solving problems of light complexity. Actively seeks out information to increase technical knowledge in area of responsibility. Applies technical knowledge in resolving basic problems encountered in assigned work. Uses initiative in...
Professional Skills
• Demonstrated strong interpersonal and prob...
• Strong interpersonal skills and the abilit...
• Strong teamwork skills which includes coll...
Product & Technology Resume Sample
Work Experience
• Manage regular data imports into IBM’s i2 and iBase
• Day-to-day management of technical operations to support the company’s existing revenues
• Responsible to stand up the Strategic Change and Transformation Management Community of Practice and Advisory Councils CoPs and CoE...
Professional Skills
• Wear personal protective equipment is requ...
• Excellent written and verbal communication...
• Excellent communication, organization, neg...