Training Manager Resume Sample
Leonor Rowe
74573 Jovan Lake,
Houston,
TX
+1 (555) 615 6948
Work Experience
Training Manager
05/2018
-
PRESENT
San Francisco, CA
- Strong training facilitation skills
- Create training standards for McCormick Place and Navy Pier and ensure compliance with external and internal guidelines
- Ensure all training folders and records are kept up to date
- Manage and train using internal LMS systems
- Craft project plans to effectively deploy training to both McCormick Place and Navy Pier
- Partner with managers to analyze the current working environment in order to identify training opportunities (i.e. disaster recovery training, diversity training, etc.)
- Coordinate onboarding activities for Band 8-6 managers
- Training Curriculum and Material Development
Training Manager
05/2014
-
11/2017
Los Angeles, CA
- Source Aramark systems and tools to gather and implement company wide training initiatives
- Write and create training materials, including design documents, project plans, leader guides, participant guides, evaluations, class exercises, and handouts
- Evaluate alternative methods of training delivery to assess effectiveness
- Develop testing and/or evaluation procedures
- Manage the evaluation process for specified programs; analyze evaluation data and make recommendations for program, content and process changes
- Apply guest insight data to modify current training programs and create new training programs based on gap analysis findings
- Evaluate instructor performance and the effectiveness of training programs. Provide recommendations for improvement
Education
Everest University - Clearwater Campus
2010 - 2014
Bachelor's Degree in Business
Professional Skills
- Excellent video and Webcast recording and editing skills as well as strong presentation and facilitation skills
- Strong project management skills including interpersonal, problem-solving, analytical and critical thinking skills are required
- Have strong analytical skills, project management skills, and the ability to identify areas for improvement
- Having communication skills and computer skills (Ms. Office ; Especially Power Point and Excel)
- Good training delivery skills and presentation skills
- Excellent interpersonal skills and ability to interface effectively with all level of associates
- Handle multiple projects and demonstrate strong project management skills
How to write Training Manager Resume
Training Manager role is responsible for training, development, presentation, interpersonal, facilitation, delivery, learning, leadership, organizational, design.
To write great resume for training manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Training Manager Resume
The section contact information is important in your training manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Training Manager Resume
The section work experience is an essential part of your training manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous training manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular training manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Training Manager resume experience can include:
- Execellent communication skills, creative and good management skills
- Effective time management – handle various responsibilities simultaneously and meet deadlines. Strong organizational skills, work prioritization
- Solid knowledge of training theory (Formal Training Needs Analysis/Evaluation) paired with strong coaching and counselling skills
- Strong client management skills and ability to communicate and build effective working relationships across a diverse groups of stakeholders
- Demonstrated experience of designing & facilitation leadership/soft skills programs
- Have proven courseware design and development experience within a Call Center environment for agent transactional skills, managing customer interactions
Education on a Training Manager Resume
Make sure to make education a priority on your training manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your training manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Training Manager Resume
When listing skills on your training manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical training manager skills:
- Good communication skills, interpersonal skills and organizational skills
- Strong analytical skills. Excellent communication skills
- Strong interpersonal skills and the ability to effectively communicate with associates
- To improve supervisory skills, communications skills, and leadership effectiveness among management
- Conduct company-wide skills audits and maintain a centralised, up-to-date skills matrix
- Excellent presentation and communication skills, strong ability in staff or customer's training
List of Typical Experience For a Training Manager Resume
1
Experience For Training Manager Resume
- Utilize excellent verbal and written communication skills and to effectively interface with personnel (at all levels) effectively
- Strong organizational skills and ability to handle multiple tasks and priorities. Demonstrated time management skills
- Strong interpersonal skills to work effectively with both internal and external personnel
- Overall experience 10-15 years and 2 to 5 years’ experience in professional training experience and strong interest in training
- Excellent technical writing skills to include composition, editing, grammar/spelling and formatting
- Excellent influencing, negotiation skills with ability to push back as well as drive stakeholder consensus on learning interventions and training programs
2
Experience For Training Manager Resume
- Strong work ethics, integrity, flexibility, diversity, customer service orientation, leadership/coaching skills and team building abilities
- Excellent interpersonal, planning and organizing skills
- Strong analytical and financial skills (aptitude for financial data reporting)
- Excellent writing, communication, and copy editing skills; able to deliver clear, concise information to partners and internal teams
- Demonstrated ability to work effectively with matrix teams (Medical. Legal, Marketing, Sales. Compliance, Operations)
- Presentation Skills and experience presenting technical information
- Work in partnership with professionals & SME’s to develop typical career paths & scenarios, and associated skills and experience requirements
- Excellent Data quality/analysis and data science skills (beneficial)
3
Experience For Training Manager Resume
- Proven experience within a manufacturing environment, with a strong understanding of manufacturing operations
- Excellent presentation, training, and communication skills, both oral and written
- Excellent project management skills and ability drive for results
- Work directly with business partners to establish metric measurements for delivered training and effectively manage training effectiveness
- Strong standard of PC skills including Word, Excel, PowerPoint
- Strong presentation skills; ability to present to all positions from entry-level through senior management
- Good communication and written skills in English and Tagalog. Any additional languages would be an advantage
4
Experience For Training Manager Resume
- Possess strong interpersonal and presentation skills
- Effective administrative and technical skills
- Effective verbal and written English communication skills in relation to both internal and external colleagues
- Effectively operate a variety of office machines, which includes a laptop, a telephone, a copier, a fax machine, etc
- Proven time management and organizational skills with an ability to execute on a plan
5
Experience For Training Manager Resume
- Demonstrated leadership skills with diverse teams
- Overseeing the work of subordinates within own team and develop their skills including product comprehension in terms of the technical content
- Experience with delivery of distance learning; and 3 years’ experience working with learning management or training tracking systems
- Experience in adult learning & development role, including experience leading the training function in a large organization
- Conduct skills verification testing for new hires and ongoing training and establish set performance thresholds
6
Experience For Training Manager Resume
- Training development and delivery experience, including direct experience with modern techniques (e.g., e-learning)
- Proven training background and good understanding of adult training
- Present and facilitate sessions effectively managing group dynamics while encouraging creativity, innovation and ownership of learning
- Proven leadership experience managing instructors, content developers and training administrators
- Uses the Skills Management System and evaluates training programs and materials available to meet changing demands of the work environment
7
Experience For Training Manager Resume
- Leads, develops, and motivates a team of trainers, directing them to effectively facilitate learning for employees across the organization
- Prior management or experience leading a team and having direct reports
- Collaborate with cross functional teams (Marketing, PACT, etc) to build and provide skills training, product and disease state expertise
- Technical skills to include knowledge of MS Office, authoring software, basic HTML, SharePoint and learning management systems
- Demonstrated experience facilitation and presenting to groups of up to 50 people in a class, including participants at the managerial level
- Complex planning and scheduling skills
- Have superior writing skills related to informational and instructional material, including the ability to present content in a non-paragraph and linear way
- Training experience, including 2+ years managerial experience
- Platform training skills; training development
8
Experience For Training Manager Resume
- Management experience, including 5 years of supervisory experience
- Experience with ERP implementations with focus on financial systems; experience with transformation efforts in a complex, fast-moving business environment
- Observe, coach and council Tenneco’s Sales team on training and presentation delivery skills
- Develop both virtual and live facilitation skills expertise in support of training content delivery
- Assist in the facilitation of Essential Skills for Supervisors and Managers (ESSM) modules and In The Beginning (ITB)
- Analyze the Plants employee’s skills and identify gaps to determine training needs to accomplish plant goals
- High level of data analytics skills to identify customer learning needs
- Computer Skills including proficiency with: Excel, Word, PowerPoint, LMS and content development platforms
9
Experience For Training Manager Resume
- Thorough understanding of how people learn and retain new skills and information
- Demonstrate managerial experience in Training and/or Quality
- Experience: 3+ years experience required in related manufacturing industry
- Research, writing and organizational skills
- Proven experience as a training manager
10
Experience For Training Manager Resume
- Experience in safety and training, or 6 years of equivalent experience in related work discipline
- Communicate effectively in visual, oral and written form utilizing required technologies
- Proven instructional design and technical writing experience
- Prior Law Enforcement, Fire Department and/or Department of Transportation experience in managing traffic incidents
- Approx. 5-7 years of experience within the functional area combined with experience with learning and training activities
- Analytical skills for problem solving and troubleshooting
- Proven experience in training and training management within a corporate setting
- Assess teammates’ mastery of new skills and provide related feedback to key stakeholders
- An advanced or proficient level of Microsoft Office skills, in regards to Power Point and Excel in particular
List of Typical Skills For a Training Manager Resume
1
Skills For Training Manager Resume
- Good team/group facilitation skills; demonstrable aptitude to effectively and efficiently guide others in their professional learning & development
- Demonstrate strong managerial skills
- Possesses the interpersonal skills to work with and contribute to teams and the interpersonal skills to work independently
- Experienced communicator/with strong influencing skills
- Experience in successful pharmaceutical training and delivery and aligning to selling skills and product promotion utilizing adult learning best practices
- Experience of creating and delivering different kinds of training: product, process, systems and soft-skills
- Strong PowerPoint, Word and Excel skills to aid with the delivery of training and the evidencing and tracking of performance
- Strong planning, organizing and project management skills
- Exceptionally strong strategic thinking and planning skills
2
Skills For Training Manager Resume
- Strong briefing and presentation skills
- Strong problem solving skills on both strategic and functional levels
- Experience/knowledge of conducting skills audits
- Strong interpersonal skills, well organized, quick learning ability, decisiveness, and tenacity are essential characteristics
- Excellent presentation and facilitation skills for audiences of varying sizes
- Excellent consultative, project management, analytical, planning, and organizational skills
3
Skills For Training Manager Resume
- Strong oral, proofreading, and written skills
- Strong planning, coordination, and time management skills
- Familiar with Army staffing actions, excellent skills in the Microsoft Office Suite
- Excellent communications skills: written, presentation, and speaking
- Experience in a Call Center/Customer Care environment with demonstrated experience developing training curriculum
- Leadership skills - An initiative leader and good team player for rapport building
4
Skills For Training Manager Resume
- Good analytical, organizational and detailed problem solving skills
- Superior presentation skills and experience facilitating training for all levels of employees
- Proven management skills and proficiency in assessing and resolving business problems
- Good interpersonal, communication and influencing skills; can influence without authority
- Strong verbal, listening, and written communications skills required
- Excellent facilitation and active listening skills
- Excellent networking and communication skills at all levels
- Detail oriented, well organized, and possess effective time management skills
- Effective time management skills, and proficient in Wyntime
5
Skills For Training Manager Resume
- Executive presence; ability to work effectively at all levels in an organization – strong organization behavior knowledge
- Demonstrates proficient computer skills and internet applications
- Excellent communication and presentation skills both in english and spanish
- Have good computer and database skills
- Strong Initiative and follow up skills needed
- Excellent presentation, influence and negotiation skills
- Leadership skills and strong attention to detail
- Excellent administrative and organization skills, customer-centric, and passionate about service
- Excellent analytical skills with attention to detail and quality
6
Skills For Training Manager Resume
- Excellent writing, communication, project management and presentation skills
- Experience in the broader education/digital skills creation sector
- Operate effectively in a team environment – as team member and leader
- Excellent relationship management skills, ability to build and sustain relationships at all levels and with external suppliers and organisation
- Excellent delivery skills
- Good writing skills in English, Bahasa Malaysia
- Four or more years of progressive for Training Manger experience provides the required knowedge, skills, and abilities is acceptable
7
Skills For Training Manager Resume
- Speaking and writing effectively
- Outstanding research, writing, analytical, and communication skills
- Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills
- Communicating effectively in writing as appropriate
- Outstanding communication & project management skills
- Providing high quality training to Operations staff to improve performance, skills and customer service
- Training Presentation and facilitation skills
8
Skills For Training Manager Resume
- Experience gathering, assessing, and measuring training courses effectiveness
- Previous soft sales skills training delivery (listening / questioning and closing)
- Provide topic specific training programs to operations and support employees aimed at maintaining and improving their individual job skills
- Experience in providing multiple types of learning experiences, including but not limited to
- Utilize resource of information to enrich training programs e.g. product knowledge, selling skills test results, Coaching Reports, etc
9
Skills For Training Manager Resume
- Demonstrated experience of authoring learning tools, learning management system
- Experience in training and 5+ years leadership experience supporting training and teams
- Demonstrated experience in developing and delivering training programs and strategies
- Administration of training and development, including up-keep of a company’s skills matrix
- 5 – 8 years of relevant work experience, including, customer facing experience, required
- Develop customer facing role digital skills, partnering with Integrated Customer Engagement (ICE) team
- Utilize communication skills to create and implement a highly successful training curriculum in concert with varying levels of technical aptitude
- Provides leadership in the development of a Solution and Challenger Selling Skillset for Selling Resources
10
Skills For Training Manager Resume
- Maintain accurate training records within HR database so that training can be planned effectively and activities reported upon
- Five years of experience managing the delivery of law enforcement training to the NYPD Academy or equivalent instructor experience
- Possess problem solving and mathematical skills and have the ability to make rational decisions
- Follow up training actions and monitor results in terms of people skills and business result
- Superior sales and negotiating skills
List of Typical Responsibilities For a Training Manager Resume
1
Responsibilities For Training Manager Resume
- Design training strategy and yearly training calendar for own retail, franchise, field & key accounts in alignment with the brand’s requirement’s (adidas & Reebok) in close partnership with the respective management leads
- Excellent communication, interpersonal skills, and facilitation skills
- Strong interpersonal skills with an outgoing personality
- Excellent communication skills -- verbal, written and listening
- Proven project management skills, with the ability to participate in initiatives according to business needs and strategy
- Excellent verbal, written, and relationship skills used to interact with a global group of technical and non-technical people
- Educated in concepts/models used in effective instructional design and proven experience leveraging them in training design and implementation
2
Responsibilities For Training Manager Resume
- Proven ability to move fluently between facilitation and presentation skills for both exempt and non-exempt associates
- Excellent communications skills, including writing ability, and consistency in message delivery
- Demonstrated success in instructional design and in adult learning, employee development, consultation skills, and delivery technologies
- Excellent interpersonal, coaching, written and verbal communication skills
- Strong leadership and influencing skills that foster teamwork, mutual support, personal responsibility and accountability
3
Responsibilities For Training Manager Resume
- Training staff in the delivery of high quality service, both via technical skill enhancement or soft skill enhancement
- Influencing skills: able to convince, persuade and influence others to make decisions and take action
- Inspiring and Influencing: Fosters an exchange of ideas and support; persuades and effectively influences without authority
- Demonstrated experience in delivering training both within a classroom context, and via distance learning
- Apply analysis, design and evaluation skills and use emerging technology in developing course materials
4
Responsibilities For Training Manager Resume
- Ensure that all employees have the opportunity to develop the skills required to do their job by advocating the importance of training and education
- Advanced experience in instructional design, development, delivery and measurement for adult learning with past experience in e-learning course development
- Create a simulated project environment – building skills including documentation, methodology, technical deliverables
- Provide soft skills training related to Field Force function
- Proven ability to develop and present effective training programs to a variety of audiences
- Personal development based on networking to role model appropriate behaviors and skills
- Experience in a call center environment, including supervisory experience
- Be a strong self-starter and flex to ever-changing priorities and demands
5
Responsibilities For Training Manager Resume
- Strong and effective decision making with ability to influence outcome
- Experience and skilled with budget preparation and management
- Project management qualifications (pref) or demonstrated experience
- Change management qualifications (pref) or demonstrated experience
- Eight to ten years of related experience and supervisory/management experience
6
Responsibilities For Training Manager Resume
- Facilitate courses and workshops to increase awareness and grow the skills of others
- Train supervisors and managers in techniques and skills for training and dealing with employees
- Effectively interact with all levels of Field associates, in verbal or written form
- Effectively work with various segments of client base and consider diversity of cultures while creating appropriate training and support materials
- Competent PC skills in all Microsoft Office, particularly Excel and PowerPoint
- Create a 1-year work-plan for the basic training needs of the FF in terms of product and disease knowledge, selling & other functional skills
- Continued development of professional knowledge and skills
7
Responsibilities For Training Manager Resume
- Demonstrated experience leading and coaching trainers
- Demonstrated experience in delivering training to coaches and mentors
- Demonstrated experience developing classroom activities and reviews, job aids, online tutorials and/or other training materials
- Develop and deploy effective training assessments to prioritize and deliver relevant and appropriate training programs
- Responsible for skills assessments of staff as it relates to operability assurance
- Support the design and facilitation of leadership, soft skills development and culture related programs
- Maintain professional association memberships, attend industry conferences, and network within the industry to develop training management skills
- Manage critical learning metrics and support business leaders by driving sales and service skills that produce business results
- Develops agreed core skills and competencies, and monitors achievement accordingly. Tracks training utilizing HRIS system
8
Responsibilities For Training Manager Resume
- Experience of designing and delivering training, with proven results
- Use your experience and expertise to advise on the most effective and efficient methods and mediums for training a large and diverse user base
- Strong training design / curriculum development and implementation experience
- Conceptual & critical thinking skills
- Experience in the administration field with min. 2 years of experience in a managerial role
- Making decisions; building teams; establishing and maintaining effective working relationships; coaching others; adapting
- Collating feedback and evaluating the impact and effectiveness of training against specific criteria using agreed methodology
- Identifying measures of effectiveness in performance of training resources & recommends solutions to managers & coaches individuals (360 coaching/up-down)
- Establishing and maintaining effective working relations with a diversity of individuals, groups, and leadership teams
9
Responsibilities For Training Manager Resume
- Being flexible in approach when designed the modules to provide the end-users with a blended learning experience
- Working knowledge or employee relations, including dispute resolution and investigation experience
- Working with multi-skilled teams
- Training , Dual Education or Organizational Develpment Programs Strong Knowledge
- Learning Management System experience (i.e. SuccessFactors or Cornerstone)
- Providing effective supervision
- Having experience in cosmetic industry as a Trainer is advantageous
10
Responsibilities For Training Manager Resume
- Evaluating the effectiveness of training design through creating assessments and evaluations that gauge the mastery of learning objectives
- Monitoring and evaluating of the effectiveness of the individual training programs
- Running our coach network ensuring coaches work to consistent skill standards
- Providing the most effective management of every part of the training process from development to delivery
- Training experience gained in the aviation or land fuels industry is desirable
- Ensuring new hires are exceeding the prescribed metrics as it pertains to Client Experience, Efficiency, i-Delight, Commitment and Level One
- Ensuring an interactive curriculum and a vibrant in classroom experience
- Authoring tool experience
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