Training Specialist Senior Resume Sample
Irwin McGlynn
556 Oran Roads,
Chicago,
IL
+1 (555) 671 1581
Work Experience
Training Specialist Senior
09/2016
-
PRESENT
Dallas, TX
- Consistently exhibits behavior and communication skills that demonstrate HealthCare Partners’ (HCP) commitment to superior customer service, including quality, care and concern with each and every internal and external customer
- Uses, protects, and discloses HCP patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
- Promotes the department’s image in all deliverables and interactions
- Reviews the list and background of the newly-hired PSR submitted by HR for training, to gauge their entry level capability
- Conducts learning needs assessment based on their classroom behavior and performance on trainees’ assessment and post-course exams to identify the learning needs of the new entrants
- Proven ability to align strategic and operational needs with training programs
- Strong systems skills and understanding with the ability to interpret, educate, train at all levels based on individual or department needs
- Experience with instructional design and adult learning, preferably focused on classroom or technical training designing and developing training materials and learning activities
Senior Tech Training Specialist
07/2010
-
06/2016
Detroit, MI
- Understanding of instructional design theories, methodologies and best practices, including
- Demonstrated proficiency with instructional development tools
- Proficiency with Microsoft Office, Excel, PowerPoint and SharePoint
- Experience with Google Docs, Project Management and Visio
- Interactive online teaching methods
- Experience training trainers and end users
- Excellent skills in: needs analysis, writing, technology and training
- Excellent time-management and self-directed work style, including the ability to meet tight fixed deadlines
Senior Hrts Technical Instructional Designer & Training Specialist
08/2006
-
04/2010
Detroit, MI
- Develop relationships with customers; promoting and demonstrating the value of our services to Michigan Medicine faculty and staff
- Experience working within a Pharmaceutical / Manufacturing Training program required
- Experience supporting pharmaceutical operations required
- Experience working in a GMP environment required
- Skilled in developing and managing the site Training Program
- Have knowledge of scientific principles, theories and laboratory practices of chemical and applied sciences
- Provide technical and programmatic oversight to a subcontractor or remote Raytheon business partner for the development of training material, development of technical manuals, and/or conduct of training
Education
The George Washington University
2002 - 2006
Bachelor's Degree in Education
Professional Skills
- Possession of excellent analytical, problem-solving, writing, briefing, coaching, and leadership skills
- Excellent interpersonal skills to include working with customers and coworkers independently or in a team setting
- Strong teaching, instruction, and coaching skills
- Demonstrated leadership skills; be able to take the lead in making improvements and resolving issues
- Excellent decision making ability and problem solving skills
- Solid project management skills and experience coordinating multiple events
- Excellent interpersonal skills; working with customers and coworkers in a team setting
How to write Training Specialist Senior Resume
Training Specialist Senior role is responsible for training, interpersonal, customer, facilitation, leadership, reporting, design, events, software, presentation.
To write great resume for training specialist senior job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Training Specialist Senior Resume
The section contact information is important in your training specialist senior resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Training Specialist Senior Resume
The section work experience is an essential part of your training specialist senior resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous training specialist senior responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular training specialist senior position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Training Specialist Senior resume experience can include:
- Strong computer skills and experience with Microsoft Word, Microsoft Excel and email software is required
- Work independently with excellent time management skills required
- Effective and articulate communication in all modes and all levels in an organization including large presentations, training and facilitation experience
- Prior Experience developing Statement of Works and subcontractor management
- Over 3 years proven training and facilitation experience
- Prior Oil & Natural Gas industry experience in Operations and Maintenance activities on pipelines systems and compressor stations
Education on a Training Specialist Senior Resume
Make sure to make education a priority on your training specialist senior resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your training specialist senior experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Training Specialist Senior Resume
When listing skills on your training specialist senior resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical training specialist senior skills:
- Demonstrate presentation skills and ability to deliver an effective, professional training presentation
- Strong analytical skills that demonstrate sound judgment
- Proven customer contact skills and experience
- Evaluate effectiveness of training/course by observing student performance and student application of techniques/skills
- Exceptional experience in project and change management skills in scoping, designing and delivering business transformation activities
- Detail-oriented with good organizational skills and patience to work through complex issues
List of Typical Experience For a Training Specialist Senior Resume
1
Experience For Senior Tech Training Specialist Resume
- Working directly with service technicians in a classroom setting to effectively transfer theoretical knowledge to actual live diagnostic strategies
- Working directly with the curriculum development team to effectively transfer theoretical knowledge through verbal, written and graphic media
- Self-starter who possesses exceptional project and time management skills and has great attention to detail
- Experience in completing monitoring reports, and providing feedback to staff and/or management as appropriate
- Ensures alignment of client experience with Core Values and success traits of Brightstar Accessories
- Develop pre-employment trade-related job skill assessments (both hands on and written)
- Traveling daily to/from schools county-wide
- Attending meetings with community partners to promote the program, engage participants, and work collaboratively with other departments
2
Experience For Training Specialist, Senior Resume
- Representing Agilent during client and regulatory audits
- Develop and maintain training curriculums, schedules, training and readiness manuals, and other training documentation and guidance
- Manage the TRS training system through organizing and coordinating Trainer activities
- Analyze training records and work with Training Specialists and Supervisors to develop and implement employee technical training plans
- Coordinate with other Production Supervisors and Line Leaders the tracking of their activities in TRS and their personnel training/certification responsibility
3
Experience For Senior Hrts Technical Instructional Designer & Training Specialist Resume
- Work with Technical Training COE to add, update, improve training program materials
- As required by the Training Specialist, identify and coordinate the delivery of 3rd party technical training
- Facilitate and deliver training
- Support the financial systems’ questions mailbox to ensure all incoming questions are researched and answers are provided in a timely manner
- Works extensively with business partners and SMEs to perform needs analysis, develop learning objectives and design deliverables that meet learner and stakeholder needs and organizational quality standards develop qualitative and quantitative assessment tools to measure learner requirements, competencies, and organizational quality standards
- Determines OnCore training needs for University of Michigan Health System
- Obtains information needed to prepare in-house training programs
4
Experience For Cyber Security Training Specialist Senior Resume
- Delivers training for all Customer Relationship Center (CRC) run the business initiatives including product launches, path two instructor-led sessions, system updates, policy and process changes, and ongoing development training for CSR’s, CRC Supervisors, and all CRC specialty teams
- Creates CRC training content, activities, and support tools that deliver on business and training objectives and reflects Sleep Number’s brand personality
- Detailed knowledge of adult learning principles and theories
- Designs and performs needs assessments to analyze and identify short-term and long-term organizational training needs
- Researches commercial training offerings and determines feasibility of use
- Coordinates student and facility schedules for delivery of training, and maintains and prepares appropriate records of participation
- Supervise, guide and provide feedback to Regulatory Training Supervisors and Trainers under his/her supervision
- Follow-up on training KPIs with colleagues and local leadership teams
- Collaborate closely with training co-ordinators
5
Experience For Senior Customer Service Training Specialist Resume
- Epitomizes and champions a positive approach to change, growth, learning and development
- Repetitive Motion: Keyboard activity, telephone use, writing
- Research and resolve routine issues that surface as part of the development lifecycle process and implementation of learning
- Able to manage and balance regional and enterprise training needs and schedule accordingly
- Proficient in Camtasia, Captivate, Articulate, or other e-learning tools
- Able to implement strategies in innovative training techniques across products
6
Experience For Senior Pharmacovigilance Training Specialist Resume
- Communicates with Training team, and asks for feedback on how to strengthen individual and overall team performance
- Develop procedures and training development to support a successful compliance strategy that supports our growth objectives
- Examples Include: i) Updates and enhancements to the current CAPA Owner Training, subsequent roll out to current CAPA owners
- Iii) Identification and deployment of Computer Based Training (CBTs) from AQR to Investigators and Approvers
- Iv) Generation and release of learning tools for investigation owners (i.e. Tips, Gold Standards, Library of Records)
7
Experience For Senior Technical Support Training Specialist Resume
- Develop and maintain rolling 1 week, 4 week, and 12 weeks schedules for OJT and evaluations
- Develop tools and strategies to implement structured OJT training and evaluations of technicians
- Deliver/ Instruct classroom technical training
- Interest in working with mental health research
- The ability to be pro-active in developing trust and professional report with employees and team members; work as a team-player
- The ability to be strategic in developing solutions and process improvements
8
Experience For Senior Specialist Quality Training Resume
- Thinks beyond what’s worked in the past and challenges the status quo to continuously increase Net Promoter Score and department scorecard performance
- Nimble and embraces change enthusiastically
- Utilizes outstanding communication skills to build strong relationships with SME’s across the organization and within the Sephora team to deliver educational solutions
- Create, conduct and maintain product trainings for both classroom training and e-learning for end customers, first level support, regional trainers and global staff
- 2nd level product support for affiliates and regions in order to minimize system down times supporting the resolution of customer problems with quick fixes and workarounds
- Excellent verbal and written communication skills and experience, with superior attention to detail, and the ability to organize and express ideas clearly
9
Experience For Senior Quality Training Specialist Resume
- Demonstrated analytical, critical thinking, and problem-solving skills and results orientation
- Exceptional emotional intelligence, with a demonstrated ability to collaborate across teams and roles, building successful relationships and partnerships at all organizational levels
- Engage power users, SMEs, and facilitators for end user testing; incorporate feedback
- Update existing documentation when features and products change
- Design, collect, and edit graphics; build all graphic layout and navigation in an instructionally sound and highly interactive format
- Facilitate ILT/VILT sessions documentation for Service Cloud
- Work with other Oracle teams to discover where our users need the most assistance
- Support internal users such as professional services engineers and sales representatives, helping them locate and understand the documentation and updating documentation to address immediate needs
10
Experience For Training Senior Specialist Resume
- Partners with instructional design team to determine best methods for each training session, and assesses trainees to measure learning progress
- Learn and explain recommended practices for features and processes
- Designs and develops training for multiple modalities, such as face-to-face, blended learning, and eLearning, and creates professional level performance support programs and materials that incorporate innovative learning methods and best practices in adult learning theory
- Writes concise, creative and effective instruction and design documents such as instructor and participant materials and job aids, ensuring that final project deliverables are the highest quality and consistent with organization culture and branding
- Designs, develops and executes measurement and evaluation strategies to assess the efficiency and effectiveness of learning solutions against achievement of business goals
- Collaborates and communicates effectively with team members, subject matter experts and all levels of leadership to continually create new, and update and enhance existing, training programs
- Effectively facilitates training and development activities for varied topics to all levels of the organization, demonstrating knowledge of adult learning principles and adjusting teaching style to meet the needs of students. Maintains professionalism, poise and clarity when challenged in the classroom
- Evaluates associates’ knowledge, skill and attitude (KSA) in training and develops a process to coach performance to meet/exceed standards
- Maintain proficiency in all Lines of Business (LOB) supported by Operations Training through regular engagement with appropriate operations personnel
List of Typical Skills For a Training Specialist Senior Resume
1
Skills For Senior Tech Training Specialist Resume
- Excellent customer service skills, demonstrating an enthusiastic and positive attitude
- Leads by setting effective work goals, establishing priorities, and planning to produce quality work
- Prior experience delivering quality training content using different delivery modalities
- Able to organize and prioritize work with limited supervision and adjust to changing priorities to execute on key business objectives
- Exceptional customer service and outstanding verbal, written, presentation, and facilitation skills
2
Skills For Training Specialist, Senior Resume
- Effectively document and communicate individual, franchise, and OA technical training needs, schedules, and status updates
- Coordinates creation and implementation of the action plan in cooperation with the team to effectively utilize the training environment and systems resources
- Exceptional facilitation skills with both face-to-face and virtual delivery modalities
- Professional experience developing written content and/or conducting/delivering technical training
- Experience with public speaking, delivering stand up classroom training and coaching
- Experience developing and delivering change and training classes and materials
- Previous international training experience required for Learning & Development Operations and Clinical Training Specialists
- Experience developing and delivering training materials for the adult learner
3
Skills For Senior Hrts Technical Instructional Designer & Training Specialist Resume
- Conducts and schedules training sessions and develops criteria for evaluating effectiveness of training activities
- Automotive technical training development experience in the following media: WBT, VCT and/or ILT
- Additional training and/or hands on service experience with any of the following
- Practical experience working with the applicable Patriot training devices such as SGG, STC and ITG
- Able to deliver and facilitate training both in person and via webinar in an effective and engaging way
- Experience with a learning management system and training delivery
- Eight or more years of professional experience in adult learning, preferably focused on classroom or technical training
- Experience developing technical training materials
- Experience mentoring or instructing other technicians
4
Skills For Cyber Security Training Specialist Senior Resume
- Previous experience using learning management systems
- Experience training and leading a team
- Strong working knowledge in MS Office (PowerPoint, Word, Excel), internet and email
- Automotive instructor or public speaking experience
- In depth experience with Powertrain and Electrical Systems, including Body Control Systems, Engine controls, and Emission Systems
- Experience with Volkswagen and/or Audi products including Electrical Architectural Theory, Gasoline and Diesel Engine diagnostics and service
- Hands on service experience with any of the following: Advanced Vehicle Technologies / Hybrid Electric and Infotainment Systems
- Strong working knowledge of bank or credit union operations
5
Skills For Senior Customer Service Training Specialist Resume
- Strong working knowledge of MS Word, Excel, PowerPoint, and Outlook
- Conduct research or surveys to determine the effectiveness of training provided
- Team player capable of building strong relationships, internally and externally
- Experience in a training administration role required
- Experience with supporting USCYBERCOM or Joint force or agency environment
- Demonstrated expertise in working with diverse cross-functional teams
- Experience working in a regulated environment #LI-GZ
- Two years of instructional design/multi-media experience, preferably in a corporate setting
6
Skills For Senior Pharmacovigilance Training Specialist Resume
- Strong working knowledge of Word, PowerPoint and Excel
- Previous experience in a formal training or adult education role
- Develops knowledge transfer, team building, and provides effective feedback
- Technical experience/knowledge of European or Asian brands
- Experience in the collision repair industry
- In a specific Patriot military specialty and in conjunction with practical hands-on experience
- Demonstrated initiative, adaptability, and flexibility
- Demonstrated knowledge of the patient care process, both inpatient and outpatient. Knowledge of Michigan Medicine’s medical records processes
- Use data and metrics to demonstrate the impact of L&D interventions
7
Skills For Senior Technical Support Training Specialist Resume
- Experience with LMS platforms and webinar tools
- Educational background with experience generating 3D model based training assets and lesson plans
- Experience teaching technical material, preferably at the operating system level and below
- Experience with the following software applications and tools
- Experience with the Patriot weapons system, technical manuals and schematics
- Experience in technical industry
- Carrying/Lifting: Occasional / 0-35 lbs
- Understanding of the typical aftermarket automotive service environment including non-technical processes and procedures
8
Skills For Senior Specialist Quality Training Resume
- Working knowledge of construction process (bid process, project management, delegation, financial etc.)
- Working knowledge of the Microsoft Office product set; Word, PowerPoint, Excel, Access, etc
- Prepare employees to accomplish job results by developing, planning, conducting, and evaluating management training
- Deliver training across Region in a classroom and/or a webinar setting to support onboarding, new training, and reinforcement
- Developing, delivering and assessing training in both individual and classroom settings
- Conduct ongoing customer contact for the purpose of scheduling and promoting training
- Partner with the HRTS team on the ongoing process of updating and sustaining existing course content
- Provide feedback to Learning and Development team regarding training content improvements
9
Skills For Senior Quality Training Specialist Resume
- Knowledge of web-based training tools including WebEx
- Identify and develop plans to meet different product training needs, working closely with colleagues in a GPS product line
- Design and deliver regular knowledge and performance assessments, providing follow-up training plans
- Uses business knowledge, innovative thinking, and sound judgment in solving problems or the pursuit of business opportunities
- Work closely with the Learning and Development team in a Subject Matter Expert role as well as to implement/rollout new training courses/materials
- Able to collaborate with clients and key stakeholders to identify learning needs, and support the development of training materials
- Participate in ongoing professional development and learning opportunities as made available by TRAILS
- Deliver technical training, including set up of hands on based exercises
- Prepares training materials; develops course content; determines methodology; and coordinates the development of training aids
10
Skills For Training Senior Specialist Resume
- Work with all department owners to project training needs to optimize training opportunities site-wide
- Work with training team to design and implement new training programs and revise old programs
- Creates and develops training curriculum and training materials based on
- Provide leadership, planning and execution of global training and development to meet established timelines
- Adobe Creative Suite and Authoring Tools
- Knowledge of competency based learning systems desired
- Exercise discretion in handling sensitive information
- Manage, track, and report staffing, budget, and schedule status across multiple active projects
- Co-own with the GPS / RPS the preparation and support the delivery of innovative training plans in your GPS line
List of Typical Responsibilities For a Training Specialist Senior Resume
1
Responsibilities For Senior Tech Training Specialist Resume
- Effectively communicate and pay attention to detail
- Self-starter that can effectively plan, work, and allocate time independent of daily supervision
- Experience with training
- Experience as a Train–the–Trainer (TTT) instructor
- Experience working on enterprise-wide initiatives or projects for complex organizations
- Valid CA driver’s license, insurance and vehicle for work-related travel
- Related, professional experience
- Builds solid cross-functional
2
Responsibilities For Training Specialist, Senior Resume
- Conduct training, focusing primarily on emergency operations and related subjects
- Builds customer confidence in the training platform and establishes an ongoing long-term partnership with the customer’s management team as needed
- Regression testing for Onestaff reports and training
- Responds quickly and positively to ad hoc requests, feedback, scope changes, and a fluctuating and dynamic work environment
- Cross train and provide direction to entry-level trainers and training specialists
- Develops and presents various types of training (NET, Delta, refresher, over-the-shoulder)
- Develop and revise courses, using instructional system design & development (ISD) methodology
3
Responsibilities For Senior Hrts Technical Instructional Designer & Training Specialist Resume
- Creates testing and evaluation processes
- Prepares, implements and monitors training budget
- Evaluates needs of client companies and plans training programs accordingly
- Recommends solution services efforts associated with our External Training initiatives
- Implement training processes and best practices that add value and improve business performance
- Maintain personal knowledge, training and proficiency on installed products and course materials
4
Responsibilities For Cyber Security Training Specialist Senior Resume
- Ensure a safe and pleasant learning environment for staff/students
- Creates, organizes and implements education and training programs for Oncology CTSU
- Contribute substantive content to the development of readiness reports and prepare and coordinate training plans, schedules, and other reports
- Contribute substantive content to the development and maintenance of Joint standards for training and readiness reports
- Takes ownership of workload and is comfortable with accountability
- Develops technical training materials to include training handbooks, job aids, models, multimedia visual aids, computer and web-based tutorials, and standard operating procedures
5
Responsibilities For Senior Customer Service Training Specialist Resume
- Establish course content and objectives
- Updates course documentation on a continuous basis to ensure timeliness and relevance
- Provide program support (refinement of clinical materials, development of the TRAILS website content, administration of surveys and assessments, communication with partner schools/districts) as needed, particularly during the summer when schools are not in session
- Oversees the creation of supporting materials for new training – brochures and training materials
- Develops, implements, and monitors training programs for clients on both sales objectives and solutions training
- Develops multimedia visual aids and presentations
- Provides logistical support, course development, delivery, evaluation, process measurements, and cost management
- Plans the implementation and facilitation of activities and events, budget spending, material production and distribution, and other resources to ensure that operations are managed within authorized budgets
- Assists with the development of strategic plans
6
Responsibilities For Senior Pharmacovigilance Training Specialist Resume
- Develops and maintains multi-level client and partner relationships
- Maintains cooperative, respectful working relationships with all necessary departments to ensure sales are generated and are processed efficiently to achieve customer satisfaction
- Ensures customer satisfaction and good representation of Finastra and its products by providing high quality training and implementation support on all Finastra products and services
- Administers written and practical exams and write performance reports to evaluate trainees' performance
- Conducts new staff orientation, oversees completion of research staff training, and evaluates ongoing training needs, using a variety of media to deliver educational programs
7
Responsibilities For Senior Technical Support Training Specialist Resume
- Plans and executes workshops and conferences that meet the needs of the Oncology CTSU staff. Maintains records through M-Learning of training activities, employee progress and monitors effectiveness of programs
- Oversees the maintenance and administration of Oncology CTSU SPG documentation
- Provides mentorship to Oncology CTSU staff, applying a broad knowledge of principals, practices and procedures in the specialized field of oncology research to complete complex research assignments
- Manages the EMU internship intake, training and review
- Support QA monitoring activities to assure that the clinical teams are enrolling subjects, collecting data, and conducting the trial in compliance with approced protocol version, GCP and ICH guidelines and verify patient eligibility
- Develop training needs and gap analysis to determine requirements and opportunities for employee development
- Participate in team and department initiatives
- Deliver a wide range of soft skills training workshops on topics including, but not limited to, management/leadership development, communications, interpersonal, time management, business and problem solving skills
- In partnership with Arch leaders and L&D, create and maintain coaching, mentoring and structured peer support programs
8
Responsibilities For Senior Specialist Quality Training Resume
- Create course content, participant guides, handouts, job aids, evaluation/measurement tools, and test criteria for training programs, ensuring that all materials are consistent with adult learning principles
- Assist in fostering a learning culture within the team and across the organization
- In charge of TRS System Management, promoting regulatory compliance in regard to the training and certification status of all site personnel
- Conduct follow-up assessment of completed training to evaluate and measure results. Modify programs based on findings, as needed
- Oversee the efficiency of his/her work team, managing resources provided in an efficient, integrated, high quality manner
- Coordinate TRS system monitoring and organization activities
- Identify opportunities to improve and expand professional development curriculum
9
Responsibilities For Senior Quality Training Specialist Resume
- Willingness to travel up to 33% in the Americas region
- Organize, along with the Human Resources Department, massive trainings of site personnel
- In charge of submitting required evidence before Internal and Third Party Audits regarding Sites personnel compliance with regulatory training, included in TRS
- Knowledge of JELC processes and doctrines
- Be available for periodic temporary duty and TDY travel
10
Responsibilities For Training Senior Specialist Resume
- Travel up to 25% domestically required
- CTT+ and/or SLE certification desired
- Designs, develops, implements, & manages employee development & talent management programs in support of HR and Business Strategy. Analyzes and evaluates programs and recommends improvements. Facilitates instructor-led training sessions for the Fuel Your Future program
- Serves as Administrator of the Knowledge Warehouse to include maintenance and promotion of the site, production of content, and training of CITGO employees in the use of Epilogue
- Four years of clinical or sales experience and certification/license in the appropriate field required
- Experience with establishing training needs, developing goals and objectives, developing training programs, and applying the instructional system development (ISD) process
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