Transformation Manager Resume Sample
Brycen Lind
4912 Gusikowski Club,
Phoenix,
AZ
+1 (555) 475 7487
Work Experience
Transformation Manager
08/2016
-
PRESENT
Chicago, IL
- Defining a transformation programme that delivers the Group IS Strategic objectives and plan
- Owning the IS Operating Model definition and ensuring its implementation, embedding and maintenance
- Managing that delivery of that transformation programme in close collaboration with the Group IS leadership team
- Producing regular insight as to the performance of the programme and the performance of the Group IS function
- Managing the Business Management team within Group IS
- Lead the implementation of best in class standards for the Procurement Operations functions within the region or country(s)
- Advise of synergies within Procurement Operations functions within the region or country(s) for improvements in performance and service
- Identify and support the utilization and standardization of Center Of Excellence (COE) function across the region or country(s)
Digital Transformation Manager
08/2012
-
06/2016
Houston, TX
- Innovating in the way we support our customers and our channel partners,
- Improving in product quality & warranty cost
- Enabling Services revenue growth
- Prioritisation of disparate business requirements, alignment of priorities to Diageo’s Data Analytics Strategy and development of a highly effective global NRM Transformation program to solve immediate and future insights and Analytics business needs
- Assist in prioritizing and developing architectural improvements
- Accountable to ensure that the workstream/projects produce
- Assist in the execution of projects to help optimize all elements of the finance organization including but not limited to: Business Process Modernization, Finance Automation, Control Development, ERP Implementation & Deployment
- Plan and execute the day to day project activities for business process initiatives, workflow,
Agile Transformation Manager
09/2009
-
05/2012
Boston, MA
- Participate in the development of desktop procedures, policies, and training materials
- Provide full support to finance leaders rapidly identify and implement proven best practices that result in dramatic improvements in efficiency and effectiveness
- Working with internal teams to develop and customize solutions
- Identifying off-the-shelf solutions that can be customized to meet specific needs of business unit (BU)
- Providing strategic input on best paths forward on business and product digitization initiatives
- Leading in execution of business and product digitization effort
- Experience working in corporate facilities and/or customer relationship management required
Education
Herzing University - Orlando Campus
2004 - 2008
Bachelor's Degree in Business
Professional Skills
- Excellent communications skills, executive presentation and facilitation skills
- Excellent planning and organising skills with experience of co-ordinating actions across work groups
- Demonstrates strong planning and project management skills
- Strong interpersonal skills with experience in managing multiple stakeholders
- Strong skills in Interpersonal communication and Presentation (oral and written) - ability to communicate effectively on an executive level
- Strong skills in Leadership and leading by example
- Client oriented, results driven and proactive, with excellent leadership, team building and people management skills
How to write Transformation Manager Resume
Transformation Manager role is responsible for presentation, interpersonal, training, negotiation, finance, analysis, planning, research, software, implementation.
To write great resume for transformation manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Transformation Manager Resume
The section contact information is important in your transformation manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Transformation Manager Resume
The section work experience is an essential part of your transformation manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous transformation manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular transformation manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Transformation Manager resume experience can include:
- Assess LS&Co.’s current processes against benchmarks and best practices within and outside LS&Co. and identify opportunities for optimization and simplification
- Achieve though others – strong influencing skills
- Excellent analytical, organizational and communication skills at all levels
- Good presentation skills with the ability to present information confidently in face to face situations
- Excellent data analysis & data visualization skills
- Ideally experienced in the use of requirements software (advanced excel skills, Visio etc.)
Education on a Transformation Manager Resume
Make sure to make education a priority on your transformation manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your transformation manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Transformation Manager Resume
When listing skills on your transformation manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical transformation manager skills:
- Project management experience and SDLC experience, exposure with strong understanding of service onboarding
- Excellent problem solving and client engagement skills
- Strong verbal and written communication skills, Story-telling
- Excellent problem solving and numerical skills
- Strong analytical and communication skills; an eager and fast learner
- High energy strong project management skills, and a bias towards action
List of Typical Experience For a Transformation Manager Resume
1
Experience For Digital Transformation Manager Resume
- Excellent interpersonal skills, with confidence to engage with people of all levels of seniority
- Highly developed skills in knowledge sharing - create a learning culture
- Proven track record and strong level of comfort with leading projects and change management
- Strong project management, coaching and facilitation experience
- Prior experience with military education while active duty or working at a college
- Experience of leading prior transformation programmes
2
Experience For Service Transformation Manager Resume
- Short and long term project management skills
- Utilize change management models to effectively communicate, gain acceptance, and sustain process changes
- Experience in establishing new operational processes and behaviors through effective change management
- Supports others design efforts where they have relevant experience and operates in a collaborative manner
- Experience in Digital Strategy, Digital transformation. Government Digital experience would also be beneficial
- Quickly assimilates business process knowledge and effectively translates into meaningful terms for technical assessment, review and communication to ITOS
3
Experience For Agile Transformation Manager Resume
- Six or more years of Change Management experience overall with four or more years of previous change management experience in real estate projects
- Work effectively in a global environment—people, culture, process, world clock
- Demonstrates leadership qualities (i.e. passion/enthusiasm, decisiveness, initiative/vision, strategic thinking, risk taking, change catalyst)
- Previous experience of understanding and handling independently complex and multistream projects related to network and IT infra
- Expert understanding and experience of Six Sigma (black belt)
- A proven track record for delivering major programs and projects, preferably IT related
4
Experience For Senior Transformation Manager Resume
- Self-starter with strong commitment to continuous learning
- Energetic, forward-thinking leader with strong ability to multi-task
- Experience in Human Centered Design / Design Thinking and Agile
- Facilitate effective use of functional meetings such as Weekly Planning Meetings and Monthly SteerCo
- Proven track record of developing teams
- Over 10 years of experience in project management, business analysis, IT consulting and transformation in Financial Services
- Experience in reporting tools such as Google Analytics, Omniture, Tableau or any industry specific tools
- Strong understanding of operational aspects of IT (ITIL, system administration, infrastructure support.)
- Experience in Process Automation and Monitoring in the intelligent automation space
5
Experience For Project & Transformation Manager Resume
- Experience working in Agile/Lean UX on large-scale projects
- Experience in Manufacturing environment
- Analytic with strong problem solving capability
- Strong knowledge of Activity Based Working, project management approaches, tools and phases of the project lifecycle
- Project Management experience, preferably involving external Suppliers
- Lead select high-priority cross-functional transformational initiatives
6
Experience For Senior IT Transformation Manager Resume
- Experience as a project / transformation manager
- A strong background in IT Infrastructure
- Prior approval from the current BP Manager is a mandate
- Establish and drive a governance model and system that ensures effective delivery of world-class business services leveraging people, processes and technology
- Review and prioritize identified processes, organizational and systems issues that are adversely impacting service or customer satisfaction
- Negotiate priorities and help resolve conflicts among project stakeholders
- Identify innovative cost effective options to achieve BBBEE and transformation targets
- Total 7 – 10 Years of work experience with 3 -4 Years into Project Management
7
Experience For Transition & Transformation Manager Resume
- Strong sense of urgency and result orientation
- Over 10 years of experience in business analysis and transformation preferably in Financial Services
- Keep cross-functional teams aligned on priorities and up to date on next steps
- Continuously evaluate plant value stream map, metrics, and strategic goals to identify and prioritize improvement opportunities in operations and supply chain
- Excellent judgement and decision-making ability
- Proven ability to lead a team – either virtual or direct reports
- Coach the team towards effective
- Total experience
- Continuously evaluate plant value stream map, metrics, and strategic goals to identify and prioritize improvement opportunities (operations and supply chain)
8
Experience For Partner Transformation Manager Resume
- Proactively identify opportunities for digital adoption and drive an exception customer experience
- Strong sense of Team-first attitude
- Min 5 years of experience in finance transformation, project management, and process improvement
- Client facing (and business development) experience or client consulting engagements
- Participate to global project elaboration: key priorities, calendar, etc
9
Experience For Materiel Services Lean & Transformation Manager Resume
- Complex/international Transformation/project management experience
- Strong Finance process knowledge or willingness to obtain it in case of different functional background
- Experience and passion in CX and human centred design topics
- Experience in release management and operations procedures, configuration management, IT service management
- Experience with cloud technologies: Infra as a service and Platform as a service
- Thorough experience in usage of Microsoft Office applications is required
- Experience with transformational and strategic real estate projects
10
Experience For Lean Transformation Manager Resume
- Experience with graphic design and data visualization
- Digital experience (mix of functional & technical proficiency) across Mobility, Analytics and Interactive
- Experience in industry functions such as Retail, CG&S, Auto .. etc
- Build strong relationships with different seniority levels
- Set priorities and achieve targets with available resources
List of Typical Skills For a Transformation Manager Resume
1
Skills For Digital Transformation Manager Resume
- Strong analytical skills required to understand the business needs and the workflow of the management and the administration tasks
- Passion for analyzing data (spreadsheet skills) and formulating recommendations
- Operations, supply chain, integrated planning, or plant engineering experience and/or 3+ years of experience as a lean practitioner
- Good working level English Skill
- Clear and proven understanding of service design tools and experience with service design projects
- Previous project management experience. Experience working in cross functional teams
2
Skills For Service Transformation Manager Resume
- High levels of communication / influencing skills
- Excellent team builder. Ability to identify and overcome obstacles that inhibit team effectiveness
- Leadership, Influence & negotiation skills
- Extensive relationship management and negotiation skills
- Prior experience in transition & transformation
- Anticipates issues and risks and acts to mitigate these quickly; handles any unforeseen roadblocks swiftly and effectively
- Supporting Individual Project Managers by providing regular updates and timely, accurate information to aid consolidation of Transformation road map reporting
- Understanding of Accenture (how we operate & go to market)
3
Skills For Agile Transformation Manager Resume
- Understanding of AXA’s organization and governance, good knowledge of entities local practices, environment and maturity
- Good cross organizational team working, influencing and building collaboration
- Leadership experience including leading multiple agile teams
- Experience of working in a data driven environment, utilising data and insight to drive digital transformation
- Previous experience in Strategic Planning or Financial Planning
- Experience managing complex projects in a Marketing, Sales, or Operations capacity
- Experience developing finance and business reporting requirements
- Hands-on experience in industry functions, closely collaborating with internal / external customers to understand VoC in developing solutions for business
- A good understanding of the client advisor client engagement and client servicing journeys
4
Skills For Senior Transformation Manager Resume
- Experience in leading, executing transformation projects
- Expert understanding and experience in deploying Lean methodology
- Experience of shaping and delivering transformation initiatives across IT functions
- Operations, supply chain, integrated planning, or plant engineering experience and exposure to Lean concepts
- Looking at all elements of trade lifecycle from trade inception through to validation
- Technical acumen and a strong understanding of the ITOS production environment
- Good understanding of Nokia GOPS strategy & functions
5
Skills For Project & Transformation Manager Resume
- Consulting or innovation/agency experiences
- Experience of design thinking methodology
- Experience of working to GDS Standards
- Deep understanding of technology enabled retail customer experience
- Between 12 to 15 years of experience in finance & accounts covering AP and AR processes in a third party service provider environment
- Extensive experience in managing change / IT project Life Cycle
- Experience working with Global (virtual) teams
- Perform run-the-bank responsibilities, which include release prioritization, testing and issue resolution
6
Skills For Senior IT Transformation Manager Resume
- Has strong knowledge of ITIL process and service delivery
- Good knowledge of Internal Operational systems and links
- Track success metrics to measure the effectiveness of the Hub, and recommend necessary adjustments to the overall roadmap
- Work with the BUs to drive strong partnerships and achieve better outcomes based on speed and quality at the appropriate cost
- Coaching / guiding / mentoring / assisting LTL’s
- Bringing innovation and market leading Change Management and HR solutions, bringing to bear the best of Accenture
- Planning, leading and executing the implementation of ACE(Continuous Improvement) & Lean Operations within Miramar Customer Service
- Determining / monitoring / improving KPI’s and implementation progress
7
Skills For Transition & Transformation Manager Resume
- Coaching, developing and supervising the efforts of junior staff
- Creating, leading and supporting IT compliance strategy to ensure compliance of IT policies, processes and standards
- Tailoring our services and working closely with client teams
- Understanding the multi-year planning process with each CIO (architecture)
- Monitoring the baseline financials for each project and challenging delivery as required
8
Skills For Partner Transformation Manager Resume
- Understanding of areas of specialization within the greater design landscape, including but not limited to Design Research, Visual Design, and Content Design
- Aligning all portions of the Operating System to work in harmony
- Developing and presenting conclusions and recommendations
- Identifying and resolving issues critical to the operational success
- Driving awareness and information sharing to all company stakeholders on the relevance BBBEE codes
- Liaising with the verification analyst on dates of the audits as well as submission of outstanding paperwork
- Making our solutions relevant to the client and their issues
9
Skills For Materiel Services Lean & Transformation Manager Resume
- Demonstrating a delivery and outcome focus at all levels
- Demonstrating our ability to combine technology and ‘run’ services
- Identifying and actively manage cross-portfolio risks, issues and dependencies to reduce impact on project delivery
- Willing to learn and challenge his/herself
- Leading automation and cost reduction initiatives
- Transforming Cells to flow / pitch / takt
- Implementing JIT Materials Management philosophy
10
Skills For Lean Transformation Manager Resume
- Driving accountability to Plan for Every Part (PFEP)
- Training all levels and functions on continuous improvement
- Providing solution implementation assistance as required
- Visioning workshop facilitation
- Coaching of project teams
List of Typical Responsibilities For a Transformation Manager Resume
1
Responsibilities For Digital Transformation Manager Resume
- Range of proven strong analytical ability and communicating analysis and outcomes
- Plan, develop and implement vendor planning systems, processes and tools that ensure stations can effectively manage vendor performance
- Key stakeholder and CIO STO/LTO point of contact for planning and new initiatives ensuring effective delivery of new initiatives into the ITOS organization
- Previous experience in managing and delivering transformation
- Strong executive presence and ability to interact at all levels including CxO level; be able to lead deep-dive technical discussions around design
- Understanding of internal control structures, including SOX compliance, US GAAP
- Understanding of broader CMO/CDO agenda and how digital fits within the overall marketing scope
- Ongoing information sharing between portfolio STMs to ensure communication of cross impacts between portfolios
2
Responsibilities For Service Transformation Manager Resume
- Leading the cross LOB's Quality program
- Understanding of various processes within Risk Management
- Ensuring that the delivery and presentation of outputs is to appropriate levels of quality, on time and within budget
- Understanding of Business Analysts and Project Managers methods and disciplines as well as Lean / Six Sigma disciplines
- Driving channel adoption of the My Optus app for our Retail and Service channels
- Understanding of MicroServices architecture principles
3
Responsibilities For Agile Transformation Manager Resume
- Being able to lead the transformational activities on multiple project efforts simultaneously
- Developing and manage a delivery plan across all countries and projects
- Understanding of the FMCG industry and market tendencies
- Working closely with the Transformation Head in London, Middle Office Managers in Warsaw, and IT and Change colleagues
- Understanding of Design Thinking and Agile
- Understanding of various IT systems & processes within Risk Management
4
Responsibilities For Senior Transformation Manager Resume
- Maintain US IT Labs to ensure they are up to date and functioning properly (including updating to new NP6 builds and maintaining/uploading RFM packages)
- Manage process for collecting, executing, tracking and auditing materials to prepare documentation for key partners
- Responsible for identifying, qualifying, pursuing, and facilitation in closing digital opportunities across the industries
- Support developing and enriching our Digital offers, co-develop campaigns to bring to clients
- Lead the digital project for Manufacturing including the use of robotics and other new technologies within the manufacturing sites across the Sector
- Lead/conduct learning efforts including strategy, design, plans, development and execution of learning programs
- Installation, configuration, administration, troubleshooting and managing of Nortel’s Layer 2 devices
5
Responsibilities For Project & Transformation Manager Resume
- Installation, configuration, administration, troubleshooting and managing of Nortel’s Layer 3 Switches i.e. ERS 8600, ERS 5500
- Installation, configuration, administration, troubleshooting and managing of Nortel’s firewalls i.e. NSF 5100 and 6000 Series
- Installation, Configuration, administration, troubleshooting and managing of Nortel’s Contivity VPN router
- Out of the box thinking and keeping things short and simple
- Background in managing cross functional projects, through frequent partnering with HR, Finance, Legal and Internal Communications
6
Responsibilities For Senior IT Transformation Manager Resume
- Accountability for the end-to-end delivery of assigned work and leading delivery of a portfolio of activity identified as key to driving cultural shifts
- Track record of thinking big and visionary in order to deliver high-quality and forward thinking deliverables
- Co-define the Digital Project plan with the transformation external partner, defining activities, teams, phasing and budget allocations
- Coach and facilitate MDI (Managing for Daily Improvement) daily and hourly performance management and development of problem solving A3s
- Provide strategy support in the planning, coordination, execution and tracking activities associated with vendor transformation
- Strategic thinking / planning
- Enjoy changing environments and flexible working hours throughout the lifetime of the programs and projects
- Confident in analysing data and using that data to drive optimisation and improvement
- Off-shoring according to contracts
7
Responsibilities For Transition & Transformation Manager Resume
- Consumer touch points. Exposure to marketing and an understanding of the importance of consumer
- Advanced in formulating projects plans and executing against these plans
- Lead on-going Xerox SAM process improvement working with key partners (GP, OGC, Finance, IT) and SAM Leadership team
- Responsible for achieving Interiors’ agreed-upon yearly targets through continuous improvement and the Standard Factory initiative
- Superb communicator and comfortable engaging across all levels
8
Responsibilities For Partner Transformation Manager Resume
- Train plant employees on basic lean tools and kaizen methodology; coordinate corporate/BU assistance for advanced lean training
- Facilitate hands-on training
- Deliver the project according to agreed scope, budget and timescale –ensure that stakeholders are managed and appropriately informed
- Support design & implementation of any required accounting Policy changes in Accounts Payable & Accounts Receivable function
- Analyze & interpret data for reporting requirements, identify gaps in the processes and provide achievable, sustainable solutions
- Able to deputize Senior Manager and is sufficiently familiar with all MN TO Programs, thereby ensuring proper stakeholder management and seamless interlock
9
Responsibilities For Materiel Services Lean & Transformation Manager Resume
- Manager for Digital work within the Greater China focusing on mainland clients
- Detailed analysis of wide and varied insights including complex NPS (Net Promoter Scores) and colleague engagement data and external insights
- Actively support team engagement through building an environment of trust, openness and safe experimentation
- Production testing when in Beta
- Ad-hoc Testing of application in general
10
Responsibilities For Lean Transformation Manager Resume
- Provide thought leadership, oversight and QA for change management and learning activities
- Plan and lead engagement activities such as workshops, learning labs, and focus groups
- Lead/conduct standard OCM activities such as OCM planning, impact assessments, leadership alignment,
- Develop plans and mitigate risks and issues through communication, training or stakeholder engagement activities
- Partners with PMO in the project planning and integration of change management activities into the overall project plan
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