Travel Assistant Resume Sample
Richmond Farrell
73580 Gaston Key,
Phoenix,
AZ
+1 (555) 957 3572
Work Experience
Amex / Travel Assistant Admin
04/2017
-
PRESENT
Chicago, IL
- Advises substantive offices about alternative solutions including transportation cost differences, terminal expenses, daily subsistence allowances, stopover allowances etc
- Submits tickets refund applications and ensures close monitoring of refund status with the Travel Management Company
- Keeps the airfare matrix up-to-date
- Performs any other task requested by the Chief of the Sub-unit
- Contacts airlines’ sales management staff and/or travel agency, for availability of space on flights and makes reservations at the least expensive fares, and requests issuance of tickets
- Calculates and initiates entitlements for all such travel and submits to the Unit Supervisor for approval, e.g., airfare, excess baggage entitlements, terminal expenses, airfreight entitlements, daily subsistence allowance for staff and dependents on traveling on missions, etc
- Provides information about frequency of air services and provides advice to staff and consultants on the most direct and economical airfare rates for such travel as permitted by the rules and regulations
- Contacts airlines to make reservations, negotiates least expensive fares e.g., discusses with management of travel agency and with senior airline sales management for space on flights, reduced airfares, group discounts and reduced excess baggage charges, initiates issuance of tickets; discusses discrepancies and problems
- Calculates the residual values of partially used tickets when there is a rerouting
Purchasing & Travel Assistant
08/2010
-
01/2017
Los Angeles, CA
- Computes and determines the revised amounts of per diem where there is deviation from original travel plans
- Arranges for changes or cancellations requested by travelers and has tickets reissued, including obtaining reimbursement, where applicable
- Converts departure and arrival times, as needed, and identifies class of accommodation corresponding to the nature of the travel
- Examines and pre-audits the official itineraries of staff members, , as stated in the travel authorization, in order determine air travel cost entitlement of the proposed official travel of the mission personnel and ensures conformity with established rules, regulations and relevant directives
- Reviews travel claims and supporting documentation for completeness, accuracy and validity, prior to forwarding to the Accounts Division; ensures that entitlements are in conformity with Staff Rules. Refers discrepancies back to Administrative and /or Certifying Officers for clarification and possible correction
- Advises Administrative Office of more efficient and cost effective routings with regard to more complicated staff itineraries, and assists them in making travel plans in order to take advantage of the benefits to be derived from advance purchases or special promotional fares
- Maintains records of all travel authorizations processed and records savings accrued to the organization as a result of the cost savings techniques employed
- Reviews and processes authorized requests for UN travel documents and visa requirements submitted by various Administrative/Executive offices
Travel Assistant
01/2007
-
02/2010
Philadelphia, PA
- Provide a cost-effective, efficient and proactive travel program for all staff, contractors, visitors and guests worldwide
- O Research every trip to find lowest-cost solution
- Calculates transportation costs (air, rail, car) including lump-sum requests with travel time and excess baggage entitlements for staff and dependents
- Completes and approves in Umoja travel requests with the maximum entitlement, the fare basis and the overall transportation cost not to be exceeded by the travel agency
- Provides information to staff members and UN sponsored travellers on the most direct and economical route, and advises on itineraries at the most economical airfare available as per the UN Rules and Regulations
- Examines booking files and fare construction created by travel agents, contacting the travel agent to make modifications in reservations and booking classes to ensure that least costly fares are applied
- Provides cost estimates for specific itineraries in compliance with UN Rules and Regulations
Education
Upper Iowa University - Des Moines Center
2002 - 2007
Mba's Degree in Management
Professional Skills
- Manage competing priorities and exhibit strong organizational skills
- Highly proficient English oral and written communication skills
- Previous administration and international travel booking experience gained in either an agency or office environment
- Maximum of 1 year working experience
- Or above of relevant working experience in travel industry
- Ensure that the traveller experience is positive
- Apply the control method, then validate or reject the right of a new employee to have a corporate travel card
How to write Travel Assistant Resume
Travel Assistant role is responsible for travel, government, finance, credit, database, purchasing, immigration, reporting, research, insurance.
To write great resume for travel assistant job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Travel Assistant Resume
The section contact information is important in your travel assistant resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Travel Assistant Resume
The section work experience is an essential part of your travel assistant resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous travel assistant responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular travel assistant position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Travel Assistant resume experience can include:
- Reviews supporting documentation for UN travel documents and visas, for completeness, accuracy, reasonableness, validity and conformity with UN Rules, Host Country guidelines and foreign visa issuance requirements
- Provide a cost-effective, efficient and proactive travel program for all staff, contractors, visitors and guests worldwid
- Commercial insights and good geographical knowledge
- Searching Internet sites to obtain flight and hotel estimates for varying destinations, placing emphasis on finding the best value
- Coordinating with employees and Managers to provide the travelers with the correct hotel-related information
- Maintaining travel related records and documents
Education on a Travel Assistant Resume
Make sure to make education a priority on your travel assistant resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your travel assistant experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Travel Assistant Resume
When listing skills on your travel assistant resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical travel assistant skills:
- Strong IT skills, a high level of accuracy and keen attention to detail
- Discreet, professional and well spoken, with good communication skills
- In addition good working knowledge of the Dutch language
- In addition good working knowledge of the French or Dutch language
- In addition good working knowledge of the Dutch or French language
- Proficiency in Excel with good knowledge of databases
List of Typical Experience For a Travel Assistant Resume
1
Experience For Amex / Travel Assistant Admin Resume
- Assisting with reporting and analysis
- Supporting use of the internal tool
- Support YNAP Finance processes
- Set up all hotel payments in a timely fashion
- Complete weekly reconciliation in collaboration with Accounts Payable
- Affinity with/interest in business travel
- Precise, immune to stress and solution-minded
- Able to easily learn to work with new systems
2
Experience For Travel Assistant With French Resume
- Perform the necessary actions to block/release the corporate travel cards
- Handle petty cash for visa applications and APEC cards collection
- Prepare invitation letters for visa issuance whenever required
- Contact with the Consulates and Immigration Department for visa, APEC card, passport applications requirements and update to visa library
- Copy visas, APEC cards, ferry, rail tickets and print out etravels to support the petty cash draw out records
- Update and upload passport / visa records to staff's profiles through intranet
3
Experience For Purchasing & Travel Assistant Resume
- Classify, scan and file the travel invoices / credit notes to common drive
- Update airport express ticket charge out tables
- Prepare ferry and rail tickets purchase order blank form
- Research most cost- efficient options to reduce overall cost of trip (ie. Flights, hotels, ground transport etc) while remaining organized, patient and providing outstanding customer service
- Enforcing travel policy compliance while fulfilling travel requests. Reserve all airline reservations car and hotel for all PPD employees including New Hires, Recruits and Relocations
- Familiarise yourself and use Travel systems as required by the business
4
Experience For Travel Assistant Resume
- Provide quality control for all itineraries issued
- Assist with passport / visa applications
- Manage your workload in a timely manner, and escalate traveller issues appropriately
- Support the Travel agents in their daily tasks
- Answer inquiries submitted by voicemail or My Healthy Vet communication and provide clarification on form submittal to ensure all proper guidelines and directives are followed
- Review requests for reimbursement of travel costs for the purpose of assuring compliance with regulations and procedures, completeness, accuracy, internal consistency and agreement with basic authorization
- Correctly determining eligibility for the program and processing requests, which includes correctly determining which of several fund control points to utilize, obligating funds, maintaining manual and electronic accounting records and etc
5
Experience For Amex / Travel Assistant Admin Resume
- Contact approving official to authorize obligations and requests for additions, deductions and/or movement of funds and make mecessary changes to fund control points
- Responsible for forwarding all invoices certified for payment to Financial Management Service (FMS) for processing. Acts as liaison between vendors and FMS for invoices pending payment
- Write or select appropriate letters explaining disposition of unauthorized travel claims
- Responsible for explaining regulations and guidelines to beneficiaries for submitting any unauthorized ambulance claims to the VA Medical Center for consideration of payment
- Corresponds with ambulance service provider regarding technical problems and is responsible for reviewing, balancing, reconciling and adjusting invoices for payment
6
Experience For Travel Assistant With French Resume
- Ensure that all travel aligns with the YOOX NET-A-PORTER GROUP travel policy and enforce company Booking Procedure and Travel Policy, ensuring proper authorization
- In addition good working knowledge of the German, Dutch or French language
- In addition good working knowledge of the German language
- In addition good working knowledge of the German or Dutch language
- Exceptionally well organized and efficient, with a good dose of common sense and initiative
- Supporting updates and revisions of the company travel policy
- Producing travel reports
7
Experience For Purchasing & Travel Assistant Resume
- Highly proficient in spoken and written English (C1 level)
- Coordinate hotel arrangements
- Knowledge of Danish
List of Typical Skills For a Travel Assistant Resume
1
Skills For Amex / Travel Assistant Admin Resume
- Remain calm under pressure with the demonstrated ability to meet tight deadlines
- Previous experience in the travel industry is an advantage but not essential
- Exceptionally well organised and efficient, with a good dose of common sense and initiative
- Working knowledge of a second UN language (French, Spanish, Arabic, Russian, Chinese)
- Contacting employees by phone and email to obtain additional information, when needed
- Booking travel, both domestic and international
2
Skills For Travel Assistant With French Resume
- Monitoring the travel agency research every trip to find lowest-cost solution and find cheaper travel alternatives to contain costs
- Managing requests from Top Management and special guests (VIP visitors/contractors)
- Supporting management of colleagues’ preparatory travel information, such as emergency contacts
- Assist with travel coding, ensuring accurate and timely expense reporting
- Knowledge of corporate, leisure, or personal travel on an on-line booking tools (ie. Expedia / booking.com etc)
- Knowledge of travel rules and regulations according to IATA
- End-of-month scanning of air, hotel and car rental receipts
3
Skills For Purchasing & Travel Assistant Resume
- Ensure the recovery of amounts due by the employees using the process flow agreed with the process owner
- Perform the matching of the amounts paid by the employees with the negative travel expense reports
- Update visa , APEC card, cheque bank in, ferry and rail tickets purchasing records to respective reports
- Support colleagues during emergencies and assist with travel insurance claims
- Juggle tasks and take initiative in a fast-paced environment
- Verifies, checks and certifies agency invoices, follows-up on ticket refunds to ensure that all credits due are received in timely manner
4
Skills For Travel Assistant Resume
- Reviews SAP Travel Authorizations (TA) for completeness and accuracy in line with UNICEF rules and regulations
- Upon confirmation that the TA is accurate, posts TAs in vision and indicates house bank and unblocks payments for the travel agent
- Processes travel claims: Reviews completion of documentation, verifies itinerary against actual travel, checks stopovers, calculates misc. claims/hotel overage, and acquires certification of such as required
- Monitors the Manager’s Dashboard for open TAs and sends reminders to staff members and follows up with the staff members who’s TAs are open to have them certified within the required time as per UNICEF rules
- Processes Visas for outside of the duty station, (advice requirements, application, photos, letter, coordinate transport, and telephone contact). Prepares visa application letters to embassies and coordinates the application and renewal of UNLP for all staff members
5
Skills For Amex / Travel Assistant Admin Resume
- Maintains and facilitates the use of an on-line booking tool (OBT) for direct bookings of flights as per LTA for travel agency services, including providing for support/advise to (new) staff in the usage of the system
- A good level of French and English language
- In compliance with established rules and regulations, assists International staff with unaccompanied shipment of household/personal effects
- Willingness to work out of ordinary work related hours as necessary
- Attention to details / Rigorousness
- Proficient with Microsoft Office packages
- Use judgement and seek guidance with confidential issues
6
Skills For Travel Assistant With French Resume
- Pro-active and able to show initiative/ideas to constantly improve the travel service to the business
- Quick learner and a ’can-do’ attitude
- Knowledge of airline / Hotel / rental car reservations systems or a GDS system (ie.Sabre/ Amadeus / Travelport / Ryan air / booking.com / Expedia etc) is an advantage but not essential
- Good team member, able to support colleagues where required
- Customer Service-Works and communicates with clients and customers (e.g., any individuals who use or receive the services or products that your work unit provides, including individuals who work in your agency or in other agencies or organizations outside the Government) to satisfy their expectations. Committed to quality services
7
Skills For Purchasing & Travel Assistant Resume
- Decision Making-Specifies goals and obstacles to achieving those goals, generates alternatives, considers risks, and evaluates and chooses the best alternative in order to make a determination, draw conclusions or solve a problem
- Flexibility-Is open to change and new information; adapts behavior and work methods in response to new information, changing conditions, or unexpected obstacles; effectively deals with pressure and ambiguity
- Communication-Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing presentations; listens to others, attends to nonverbal cues, and responds appropriately
- Critical Thinking-Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
- Enforce company Booking Procedure and Travel Policy, ensuring proper authorisation
8
Skills For Travel Assistant Resume
- Assist in producing risk assessments for ad-hoc destinations, in particular through researching
- Advises substantive offices, staff members and relevant travelers on relevant travelling documentation and visa requirements
- Support and administer the Company’s Business Travel Accounts to include reconciliation and processing check request for payment
- Support colleagues during emergencies and assist with travel insurance claim
- Collaborate in keeping ‘key destination’ risk assessments up-to-date and monitor for any alerts
- Arrange restaurant and show tickets
- Ensure expectations are managed at an early stage
- Consistent weekend availability
- Set up charter flights
9
Skills For Amex / Travel Assistant Admin Resume
- Provides guidance on policy and procedure for official travel to staff members
- Reviews Host Country reports and reconciles variances with the Host Country and various Administrative/Executive Offices
- Maintains database for visa requirements
- Provides guidance to contracted messengers for delivery/pick-up of visa requirements to Embassies/Consulates in the New York City area
- Work with Company’s travel management company to administer changes and updates within the corporate card BTA accounts
- Research every trip to find lowest-cost solution
10
Skills For Travel Assistant With French Resume
- Utilise creative solutions to drive down average costs
- Keep up-to-date with new travel products, e.g. hotel openings in key markets
- Deal with special requests, for example from Senior Leadership Team or for VIP visitors/contractors
- Update and communicate City Guides and other travel pack documents
- Help colleagues set up, manage and update travel profiles
- Ensure that traveller safety/security is upheld at all times
- Ensure secure storage of sensitive data
- Communicate relevant risk assessments and emergency procedures
- Ensure that all travel aligns with the YOOX NET-A-PORTER GROUP travel policy
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