Triage Nurse Resume Sample
Albert Green
45117 Elwin View,
Philadelphia,
PA
+1 (555) 342 2629
Work Experience
Triage Nurse
03/2016
-
PRESENT
Phoenix, AZ
- Current BLS - CPR certification
- Respond to all patient needs, initiate appropriate action and notify appropriate personnel as needed
- Educate the patient as directed for many topics to include but not restricted to medication use, wound care, and hygiene
- Respond to life saving situations and emergencies based upon nursing standards, policies, procedures, and protocol, acquiring provider assistance as necessary
- Respond to all urgent and emergency patient telephone calls transferred from reception and initiate treatment per clinic protocol
- Regularly check messages and answer within twenty-four hours
- Refill patient medications as per clinic protocol
- Obtain medication, equipment or supply prior authorization from insurance companies
- Call to enroll patients as needed to ensure they have most cost effective education, medications and training available
Lpn-triage Nurse Hope-wilmot / Tucson
10/2011
-
01/2016
Dallas, TX
- Schedule appointments, perform secretarial tasks, and complete insurance forms as needed
- Obtain referrals or prior authorizations for specialist consult or appointments
- Obtain prior authorizations for imaging or procedures
- Assist with medical necessity and appeal letters for patients
- Demonstrate and exemplify behavior consistent with DaVita’s core values – service excellence, integrity, team, continuous improvement, accountability, fulfillment, fun
- Provide follow up and advice to patients who have been seen in ER or discharged from the hospital
- Work as a team with all providers and staff
- Use, protect, and disclose MVMG patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
After Hours Triage Nurse
03/2006
-
04/2011
Los Angeles, CA
- RN experience in a hospital or outpatient setting
- Reviews the chart of scheduled patents prior to the appointment to ensure all testing/correspondence is included and enters information to be part of the patient’s medical record (EMR/paper). In addition, begins the process of completing forms needed for appointments and retrieves tickler file of information (if appointment was made two weeks prior)
- Initiates communication with patients on completing pre-appointment requirements (e.g., registration forms, lab tests, x-rays,) via patient preference
- Readies patient rooms for visit, setting up necessary equipment, instruments, supplies, and sterile field as appropriate
- Rooms patients with friendly greeting utilizing AIDET and 2 patient identifiers, prepares them for visit; coordinates patient flow into exam rooms in preparation for the visit, gathers and documents pertinent data (vitals, medications, allergies) from patient and enters information into the medical record
- Maintains complete and accurate patient record: documents chief complaint and condition, verifies medical history, allergies, medications, vitals and all patient interactions and treatments administered
- Performs basic procedures and tests including point of care testing, blood draws, vision tests, injections, preparation of specimens, dressing changes, and BLS.( basic life support)
- Assists provider with examination, treatment and basic procedures as necessary
- Assists with or performs special procedures within limits of training and protocol under the supervision of a physician or licensed provider
Education
Chapman University
2002 - 2006
Bachelor's Degree in Nursing From
Professional Skills
- Excellent communication skills, i.e. listening, oral and written skills while conversing with patients, families, health professionals and community agencies
- Skilled at navigating EMR preferably EPIC, MS Word, and prior job experience with typing and computer usage
- Demonstrates the knowledge and skills necessary to provide age appropriate care
- Fully proficient verbal and written communication skills
- Providing skilled triage and assessment, education, collaboration, and coordination of healthcare and community resources
- Hospice nursing experience
- Experience working in an EMR (electronic medical record), preferably EPIC
How to write Triage Nurse Resume
Triage Nurse role is responsible for training, health, education, acute, pediatric, research, oncology, compensation, security, languages.
To write great resume for triage nurse job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Triage Nurse Resume
The section contact information is important in your triage nurse resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Triage Nurse Resume
The section work experience is an essential part of your triage nurse resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous triage nurse responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular triage nurse position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Triage Nurse resume experience can include:
- Demonstrated computer and keyboarding skills
- Demonstrate problem solving and decision making abilities
- Communicates with patients, physicians, other office staff to provide excellence in patient care experience, including pre- and post-appointment
- Obtains prior authorizations for medications, DME, etc
- Assessing patient concerns and determining appropriate plan of care
- Working at a growing, innovative company that supports its employees
Education on a Triage Nurse Resume
Make sure to make education a priority on your triage nurse resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your triage nurse experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Triage Nurse Resume
When listing skills on your triage nurse resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical triage nurse skills:
- Providing patient advice based on evidence based protocols
- Experience with computer systems such as MS Word, Outlook and Excel and with Clinical Computing (CCC)
- Previous Internal Medicine experience
- Previous Triage experience
- Ambulatory, outpatient, or emergency room experience
- Registered Nurse with 3 or more years of experience in a medical-surgical, primary care, pediatric, ED, or case management
List of Typical Experience For a Triage Nurse Resume
1
Experience For Home Based Services Triage Nurse Resume
- Current PA, DE and NJ nursing licenses or ability for license reciprocity in these states
- Gathers and communicates medical information as directed by the provider and documents appropriately
- Assists physician/provider with management of patient test results
- Facilitates the processing of prescriptions by performing a complete review of medications with the patient and updating the medication list with changes as appropriate
- Administers appropriate immunizations and injections utilizing MCIR when appropriate
- Cleans and disinfects treatment rooms after use, appropriately disposing of used equipment/supplies, removing and storing unneeded medical devices/equipment, remaking bed with clean linens/paper
- Completes the patient visit by reviewing care plan instructions with the patient and scheduling next appointment where applicable
2
Experience For Lpn-triage Nurse Hope-wilmot / Tucson Resume
- Ensures exam rooms are properly stocked with supplies at all times
- Participates in the quality/performance initiatives of the office
- Utilizes established telephone triage protocols to assess patient’s needs and determine disposition
- Meets departmental productivity and customer services standards
- Functions as a first-line resource to the Triage Medical Assistant when they have questions
- Fills various clinical positions as assigned within scope of license. Floats to like positions at other Graduate Medical Education offices when assigned
- Works well within the organizational framework to achieve hospital/departmental goals and objectives
3
Experience For Telephone Triage Nurse Nurse on Call Resume
- Initiates care coordination based on identified needs per discussion with patient/family
- Functions as an independent and interdependent member of the health care team in support of the care needs of the pediatric patient population
- Performs patient assessments, focusing on physiologic, psychological, and cognitive functions, through telephone triage. Collects and manages comprehensive data pertinent to the patient’s health or the situation, and concisely relays medical information to physician or APP
- Answers patient calls concerning a wide range of oncology topics
- Asks appropriate questions to get the information needed to make an accurate assessment
- Documents all conversations with patients to maintain a comprehensive medical record
4
Experience For After Hours Triage Nurse Resume
- Provides clear instruction and education to patients via the telephone
- Evaluates and determines if emergency care is needed, or if the patient can be seen in the doctor’s clinic
- Collaborates with physicians via electronic medical record, face to face, or the telephone to discuss patient care needs
- Functions as an independent and interdependent member of the health care team in support of the care needs of patients
- Initiates and receives telephonic contact with reported injured worker, employer and medical providers to obtain treatment plan, secures medical documentation, and assesses if injured worker has returned to work
- Responsible for detailed documentation within the claim system focusing on medical condition, treatment plan and return to work status
- Directs callers to appropriate medical and/or claim resources
5
Experience For Phone Triage Nurse Resume
- Identifies and communicates urgent situations related to treatment or patient condition directly to the claim team
- Functions as nurse consultant to the claim team
- Fundamental concepts, practices and procedures of triage in the field of Workers’ Compensation (WC)
- Skillfully manage multiple, complex projects and competing priorities concurrently while working under pressure to meet production standards deadlines and maintaining strong customer service orientation
- Great attention to detail, and results focused
- Phone Triage background
- Answers incoming calls from doctors and patients. Triages calls from patients, Doctor to Doctor line and other physician offices. Facilitates urgent and routine appointments as needed and manages prescription refill requests. Responsible for post-surgery follow up calls and appointment scheduling. Answers patient questions and exhibits strong telephone interviewing skills
- Serves as a clinical resource for support staff and practice as needed. Assists support staff with issues or patient concerns that require immediate attention or conflict resolution. Provides on-going education and training to others in the practice. Continues to update clinical knowledge and skills though consultation, the review of literature and formal and informal education including CEU's
List of Typical Skills For a Triage Nurse Resume
1
Skills For Home Based Services Triage Nurse Resume
- Strong interpersonal, time management and written communication skills
- Strong background working in collaborative teams
- Experience as a registered nurse in the inpatient or ambulatory care setting required
- At least one year of RN experience
- Experience in telephone triage
- Screening, staging and pathology services
2
Skills For Lpn-triage Nurse Hope-wilmot / Tucson Resume
- Working knowledge of PC windows application sufficient to input and retrieve data
- Working cohesively with current Triage nurse and Medical Director
- Developing triage protocols with Medical Director
- Coordinating and facilitating quality management of a broad based outpatient population across the continuum of care
- Supporting care teams across multiple markets (CA, NV, AZ, VA)
- Complete diagnostic workups, including light microscopies, bone marrow aspirations and biopsies and cytogenetic testing/immunophenotyping
- Utilizes the nursing process to meet an individuals health needs, utilizing plan benefits and community resources
- 1 Comprehensive knowledge of professional nursing theory and ability to apply it to the community health setting and Hospice
- Follows Nursing Process to deliver safe care: assessment, planning, implementation,and evaluation
3
Skills For Telephone Triage Nurse Nurse on Call Resume
- Assists with updating of Triage Protocols when new processes are added and during overall review of protocols
- Triage patient phone calls, documenting in EMR including appropriate plan and educational needs
- Proficient in all Microsoft Office applications including Word and Excel, Outlook, EMR,
- Active membership in a professional nursing organization
- Chemotherapy (including access to peripheral stem cell support)
- Pain management services, dietary counseling and other forms of supportive care (provided by a dedicated Pharmacy and Supportive Care team)
- Determines the urgency of calls that come to them and communicates appropriately patient’s needs to the physicians by paging or chart message
- Discusses any calls that they are unable to resolve with the Nurse Manager or attending physician to assure safe care and timely resolution
4
Skills For After Hours Triage Nurse Resume
- Participates in nursing education activities or conferences
- Sees patients in outpatient or hospital setting (as required)
- Adheres to the Triage production standards and Account special handling guidelines
- Maintains tracking system for diagnostic tests
- Licensed and currently registered to practice as a Registered Nurse in the State of Maryland or an approved reciprocal state
5
Skills For Phone Triage Nurse Resume
- Stand-by staff are required to complete the ONS Chemotherapy Biotherapy: Fundamentals of Administration Course within 1 year of hire/transfer and maintain certificate renewal per ONS
- Personal Protective Equipment: As needed defined by job demands
- 3 Ability to prepare neat, timely, accurate and concise records and reports
- 4 Ability to accept and to utilize supervision
- 6 Possession of a current professional nurse licensure to practice in PA
- Has knowledge of physical and psychological characteristics of illness and medical terminology
- Pennsylvania within one month
- New Jersey within 6 months if applicable
6
Skills For LPN Triage Nurse Resume
- Maryland within 6 months if applicable
- Manages clinical coordination during on call shifts as initiated by algorithms and as initiated by primary members of the IDT, noting need to follow up with phone calls and visits
- Capacity to function independently with licensed scope of practice
- Current State of WI RN Licensure
- Nursing experience in a primary care clinic environment required OR at least 3 years of nursing experience in hospital, home care, or community required
- In a clinical setting, preferably primary care. The ability to assume responsibility for the coordination of patient care in an outpatient setting while working as part of a team of both professional and non-professional staff
- Sit for long periods of time within a confined space
- Current, unrestricted LVN/LPN licensure in applicable state
7
Skills For Telephone Triage Nurse, RN Resume
- Immunotherapy, infusions, liposomal drug delivery, anti-angiogenesis therapy, experimental vaccines, monoclonal antibodies, inhibitor treatment, cytokine therapy and other innovative treatment options
- Current valid State of Florida or multistate license as a Licensed Practical Nurse
- Rapid access to bone marrow transplants (offered through a joint effort with Bone and Marrow Transplant and Cellular Immunotherapy Program)
- Educates members about contracted physicians, facilities and healthcare providers
- Maintains favorable working partnerships and collaborative relationships with members, physicians, healthcare service providers, and internal and external customers to help improve health outcomes for members
8
Skills For Office Triage Nurse Resume
- Works in collaboration with medical and nursing management and care management associates to identify issues, problems, and resource needs and assign to appropriate resources (i.e. self-education, PCP, CareMore Programs, Urgent Care, Emergency Room, etc.)
- Documents appropriate clinical information, decisions, and determinations in a timely, accurate, and concise manner
- Strengths knowledge of member benefits, contracts, medical policy, professional standards of practice, and current health care practices
- Protects PHI and follows HIPAA guidelines
- Treats all information and data with the scope of the position with complete confidentiality and security
- Cross-references calls to community and in-house resources as appropriate (contracted PCPs, urgent care, CareMore Care centers, ER)
9
Skills For Rn-triage Nurse Resume
- Conducts inbound and outbound calls (intake and follow up)
- Phone, walk-in and appointment triage
- Registered Nurse (RN) with state licensure
- Utilizes critical thinking and problem solving skills to recognize and match symptoms to protocol, assigning acuity (emergent, urgent, acute and non-acute) and ensuring safe, timely disposition of health related calls
- Demonstrates knowledge and use of the nursing process to identify physical, psychosocial, and developmental needs and interventions to promote favorable outcomes
- Pursues opportunities to gain knowledge
- Participates in staff meetings, in-services, committees, and continuing education opportunities. Adheres to organizational and departmental policies, procedures, and established best practices
- Communicates with the patient’s physician, and members of the multidisciplinary team as required by the patient’s condition and agency policy
10
Skills For Triage Nurse RN / LPN Resume
- Collaborates with family, team members and other caregivers to initiate/update plan of care, patient/family education
- Assists the doctor in all aspects of the patient’s initial consultation,
- Answer calls using Moffitt Promise Guidelines (AIDET), the quality caring factors, and the nursing process to assess the patient's issue, plan and properly evaluate the care
- Complete, accurate and timely nursing documentation
- Exercise clinical judgment and decision making. Recognizes emergencies and takes appropriate action
- Identify, document and provide accurate and appropriate patient education
- Participate in evidence based improvement activities related to area of practice. Participate in professional development based on the nursing professional standards, regulatory requirements and job expectations
- Answers telephone promptly and identifies self. Always asks the patient’s name and identifying information to ensure correct medical record is accessed. Documents all patient calls with objective patient related information and instruction
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