User Experience Specialist Resume Sample
Adah Schowalter
852 Heller Light,
Dallas,
TX
+1 (555) 368 1445
Work Experience
User Experience Specialist
06/2017
-
PRESENT
Chicago, IL
- Experience working in technical domains
- Knowledge of MathWorks products
- Know our customers and enhance their digital experiences with us
- Produce excellent, high quality Digital Experiences that meet project goals and requirements
- Solve complex interaction problems and turn them into innovative, clearly designed solutions
- Partner with Product Owners to identify user needs, define product strategy and create roadmaps
- Lead a collaborative design process from conception to launch, involving developers, product owners, data scientists and user advocates
Senior User Experience Specialist
04/2013
-
12/2016
Detroit, MI
- Evolve our design system and design workflows
- Collaborate with fellow designers and raise our bar of quality
- Facilitate design brainstorming and work sessions with product owners, core team and key stakeholders to design the optimal customer experience
- Effectively communicate with stakeholders and management through the implementation phase to design intent
- Demonstrate design concepts through collaboration and prototyping
- Ongoing follow through - keep watch of shipped products and iterate for improvements and customer delight
- Work closely with the creative design team to define and lead the visual style for overall products and user experiences
- Produce excellent hands-on visual design work, file setup, documentation specs, process tools, and deliverables that adhere to established and evolving framework components, accessibility, and UX guidelines and standards
- Serve as SME to peers within Marketing and the wider organization; field questions, research requirements, provide guidance and collect feedback on component designs; support evolution of processes and methods within the established framework
User Experience Specialist / Team Lead
11/2010
-
02/2013
Phoenix, AZ
- Attend project and status meetings as required, providing strong visual design presence and advocacy within cross-functional teams
- Experience working on UX and/or design for digital products on consumer-oriented or internally-facing websites or mobile apps
- Proficiency with design tools and coding languages
- Knowledge of front-end development techniques and practices
- An informed set of core values regarding user experience, technology, and business communication and the ability to present them with eloquence and precision is highly desired
- Proven ability to translate product requirements and user stories into optimal interactive solutions
- Excellent at articulating design recommendations, decisions and solutions
Education
Heidelberg University
2005 - 2009
Bachelor's Degree in Computer Science
Professional Skills
- Excellent technical skills, particularly work processing, and database skills
- Strong quantitative skills , and experience utilizing scientific analytic methods, qualitative methods, and quantitative analysis techniques
- Demonstrated experience designing seamless cross-platform user experiences that include two or more of the following technology platforms
- Strong problem solving, organizational and presentation skills
- Excellent collaboration skills teaming with clients, product managers, software engineers, and fellow designers
- Strong problem solving and analytical skills and ability to think outside the box
- Experience working with an enterprise web analytics platform (e.g., Adobe/Omniture or Google Analytic, microstrategy etc.) Advanced MS Excel Skills required
How to write User Experience Specialist Resume
User Experience Specialist role is responsible for design, analysis, software, presentation, analytical, architecture, database, collaboration, english, css.
To write great resume for user experience specialist job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For User Experience Specialist Resume
The section contact information is important in your user experience specialist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your User Experience Specialist Resume
The section work experience is an essential part of your user experience specialist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous user experience specialist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular user experience specialist position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative User Experience Specialist resume experience can include:
- Strong online portfolio demonstrating application of UX skills
- Experience (5+) conducting user research and usability studies. Also skilled with various research methods, card sorting, innovation games, and survey writing
- A strong portfolio demonstrating experience of creating products and services that meet user needs, product requirements, and business goals
- Hands-on experience in a wide range of research methods including interviews and surveys. Experience of usability testing
- Passion for growing skills and trying new design processes
- Collaborate with marketing department, content producers and management to refine the customer experience and the shopping experience
Education on an User Experience Specialist Resume
Make sure to make education a priority on your user experience specialist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your user experience specialist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in User Experience Specialist Resume
When listing skills on your user experience specialist resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical user experience specialist skills:
- Solid quantitative skills , and experience utilizing scientific analytic methods, qualitative methods, and quantitative analysis techniques
- Excellent user experience and interaction design skills
- Experience working with an enterprise web analytics platform (e.g., Adobe/Omniture or Google Analytic, Google Optimizer etc.) Advanced MS Excel Skills required
- Good client interaction/negotiation skills
- Solid project coordination and collaboration skills
- Well organized, strong analytical skills, great attention to details
List of Typical Experience For an User Experience Specialist Resume
1
Experience For Senior User Experience Specialist Resume
- Strong written and verbal communication skills with a proficiency in English
- User experience, customer experience or usability validation
- A strong portfolio demonstrating experience of creating designs that meet user needs, product requirements, and business goals
- Experience validating system functionality through manual and exploratory testing
- Makes the experience as simple and appealing as possible for end users to support a conversion focused digital experience
- Root cause analysis and complex problem-solving skills are important
2
Experience For Digital User Experience Specialist Resume
- Experience performing the design of interactive projects from concept to completion
- Experience using user-centered design
- Experience testing web-based applications, preferably in an eCommerce environment
- Previous experience of working in the automotive industry or a passion for cars would be an advantage
- Experience testing web-based applications, preferable in an eCommerce environment
- Experience as a user research utilizing multiple methods such as interviews and surveys
- Experience/knowledge using CSS, HTML, Javascript and W3C web standards
3
Experience For User Experience Specialist / Team Lead Resume
- Experience using HTML, JavaScript, and CSS to create and maintain usable templates
- Strong knowledge of web analytics tools
- Work with mobile team to develop mobile-specific digital support experience
- Hands-on UX research and design experience
- Maintain database of site performance issues and/or new features and communicate to vendors. Manage priority level and timing for deployment
4
Experience For End User Experience Specialist Resume
- Test all eblasts for content and functionality & appropriate landing environments prior to launch
- Work with the merchant, IT teams and vendors to manage all online content, and end-to-end user experience
- Results oriented, attention to details and ability to prioritize
- Document design decisions/direction and implement user interface/experience enhancements
- Up to 2 years’ experience in a (B2B) eCommerce environment
- Good level proficiency with prototype tools such as Axure and waterfall methodology
- Strong knowledge of website design and architecture, as well as data analysis and customer service center processes
5
Experience For Principal User Experience Specialist Resume
- Experienced in continuous improvement methodology, i.e. KAIZEN, Six Sigma or similar
- Conduct iterative usability tests to evaluate the efficiency and effectiveness of the designs
- Diagnose and prioritizes usability issues and refines designs or recommends changes
- Conducts iterative usability tests to evaluate the efficiency and effectiveness of the designs
- Diagnoses and prioritizes usability issues and refines designs or recommends changes
- Conducts usability tests, heuristic evaluations or other reviews to evaluate the efficiency and effectiveness of the designs
6
Experience For IT User Experience Specialist Intern Resume
- Creatively deliver results to optimize the user experience to gain more conversion and engagement on the E-commerce store
- Handle multiple projects and priorities, timely and efficiently
- Deliver results to optimize the user experience to gain more conversion and engagement on the E-commerce store
- Develop the User Experience as a new Business Culture in Lexis Nexis
- A strong visual/graphic design sensibility is a requirement for the position
7
Experience For Mid-level User Experience Specialist Resume
- Experience with the Agile Software Development Lifecycle
- Experience with graphic design applications (Adobe Create Suites or equivalent)
- Experience with User-Centered design, usability, and interaction or visual design
- Strong graphic design capability
- Demonstrated design contributions throughout the product development cycle of successfully launched web or mobile applications
- Sketching and wireframing for User Journey Proposals
- Prototyping at low and high fidelity using Sketch and Invision, or similar solutions
- Creating living prototypes used to communicate internally and externally
8
Experience For Web User Experience Specialist Resume
- Supporting the development team in delivery, providing the right assets and guidance when needed
- Understanding of Section 508 and it’s requirements regarding design
- Collaborating with customers, team members, and sourcing partners
- Working with the team with concepts that expand strategic ideas
- Understanding of front-end languages: HTML5, CSS3, Javascript
- Willing to have fun, evolve your ideas and execute on them
- Understanding of hardware/software/service design challenges
- Designing for web, application and/or mobile solutions
9
Experience For Mobile User Experience Specialist Resume
- Understanding of UX design and best practices
- Understanding of Quality Assurance processes
- Working knowledge of Microsoft office (Word, PowerPoint, Excel, Outlook)
- Lead end user research including A/B testing, usability testing, user interviews, and metrics analysis to inform designs and marketing specialist
- The project involves the ongoing redesign of an existing portal product including a variety of features, searches and reports
10
Experience For User Experience Specialist Resume
- Assists in product design decisions by conducting user research, usability testing and facilitating iterative feedback loops with users
- Support Customer Journey mapping activities including documenting outputs and flows
- Apply company branding, marketing initiatives and strategic positioning
- Passion for understanding and communicating current and emerging web-design trends
- Provide support to Learning Designers by assisting with elements of the course
List of Typical Skills For an User Experience Specialist Resume
1
Skills For Senior User Experience Specialist Resume
- Strong experience as User Experience Designer
- Good skills in any type of customer survey activities (classic survey/NPS/CES/CSat)
- Excellent MS-Office skills, in particular Excel and PowerPoint
- Excellent written communication and documentation skills and ability to "translate" between different cross functional teams
- Possesses strong analytical skills with extraordinary attention to detail
- Experience with User Experience, Customer Experience or Usability
- Essential bilingualism with excellent organizational, communication and interpersonal skills in both French & English
- Teaming skills to partner with clients, product managers, developers, and fellow designers
2
Skills For Digital User Experience Specialist Resume
- Multitask effectively working on multiple projects simultaneously balancing frequently changing demands
- Experience using a content management system, including experience with WordPress
- A strong focus on visual design with a knowledge of typography, grids and building a strong and considered design language around an evolving brand
- Experience of working closely with skilled front-end developers to deliver results quickly and accurately using Agile
- Prior experience of working in a large organization working with different products, teams and stakeholders would be beneficial
- Experience designing Business Intelligence and or Data Visualization experiences
- At least five years design experience with significant working experience in a wide range of design methods and processes
- Partners with project teams to create effective, usable and satisfying user experiences with information technology
- Experience with user experience journey mapping, website design and development
3
Skills For User Experience Specialist / Team Lead Resume
- Experience and proven track record
- Collaborate effectively with an agile, multi-disciplinary, international team
- Prior experience in IT Product Systems is helpful
- Demonstrated experience as a UX Specialist for an enterprise-wide SharePoint version 2013 (or more recent) implementation initiative
- User Experience, Customer Experience or Usability
- Demonstrated experience with responsive and mobile design
- Broad knowledge and skill in visual design, information architecture, user experience and user interface
- Solid understanding digital experiences and design principles
- Professional English skills are required
4
Skills For End User Experience Specialist Resume
- User Experience or UI development experience
- Experience with UX (user experience) design and/or writing
- Great communication skills (oral/written/visual)
- Executing the design of new experiences and content design
- Experience creating content for the Web using an engaging, active tone that meets user goals and supports the university’s strategic goals
- Experience working multiple projects in developing the visual design, branding, and data visualizations
- Four-years’ experience in developing scripts, writing software, or managing projects in collaborative teams
- Experience with site merchandising, including planning of feature placements and promotions
- Experience crafting Merchandising and Marketing strategies
5
Skills For Principal User Experience Specialist Resume
- Experience in designing and conducting formative usability tests in both formal and informal settings
- Experience preparing and presenting findings and recommendations in small and large group settings
- Raise IT requests, Bug fixes / AB testing, using tools such as Session Cam to provide evidence
- Experience working multiple projects using agile software development and rapid iterative design
- Test functionality to ensure developers are delivering experiences according to approved plan
6
Skills For IT User Experience Specialist Intern Resume
- Experienced in cooperating and controlling of external vendors
- A solid understanding of qualitative and quantitative user research and usability testing methodologies
- Good working knowledge of Sketch, InVision, and UX prototyping tools
- Prototype concepts, and to participate in validating them through usability testing or other appropriate methods
- Experience with user research and user testing methodologies
- Experience with designing high-fidelity interactions that include motion
- Experience working within an agile process
7
Skills For Mid-level User Experience Specialist Resume
- Experience applying complex brand systems within data intelligence and visualization space
- Experience documenting user requirements, screen designs, and design recommendations
- Experience with Design Thinking methodology
- Experience performing user research, user interface design activities and usability evaluations for a software application or systems
- Experience meeting with end-users/customers to determine software use cases and requirements
- At least one year of experience working in Agile sprint teams
8
Skills For Web User Experience Specialist Resume
- Coding experience in .Net or Java
- Interactive experience at a digital agency, marketing team or equivalent required
- Experience of working with design systems and pattern libraries
- Experience working in an agile environment with product owners, business analysts and developers
- Experience of working in a large organisation with different products, teams and stakeholders would be beneficial
- Experience with interaction design and prototyping
- Experience with pattern libraries and managing these through Sketch
9
Skills For Mobile User Experience Specialist Resume
- A good understanding of usability and accessibility principles
- Proven communicator with an intellectual understanding of the UX Process that can work within a highly collaborative team
- Experience with wireframing tools (SYSML, UML, etc.)
- Experience in UI design
- Good knowledge of information architecture/user interface design
- Take responsibility in the user experience process from idea to product, including project coordination, partner relations, and general team support
- Ideation of new user experiences and interactions
- Experience in multi media design and prototype development
- Experience with usability standards and best practices
10
Skills For User Experience Specialist Resume
- 3 – 5 years professional experience with interaction/visual design for software user interfaces
- Experience with WCAG 2.0 accessibility standards as well as responsive, universal, and device-agnostic web design principles and practices
- Intellectual Property Management and/or Corporate Governance experience
- Ownership of a highly effective performance scorecard
- Develop & amend solution options to the benefit of the customer experience
- Excellent design capability with an eye for detail and execution
- Experience (5+ years) creating wireframes and interaction designs
List of Typical Responsibilities For an User Experience Specialist Resume
1
Responsibilities For Senior User Experience Specialist Resume
- Collaborate closely with product managers, subject matter experts, developers and the Customer Insight team to continuously innovate and provide the best user experience across RBI’s products and services
- Continuously develop knowledge of the edge network, including CPE technology and broadband connectivity and use this to the benefit of the partner’s service
- Attending partner area and regional meetings to get an understanding and overview of the issues and challenges being experienced by partner’s staff, building trust and influence with key stakeholders
- Strong experience using Axure, Photoshop and HTML to build wireframes and prototypes
- Good broad knowledge of User Experience and a comprehensive toolkit of approaches
- Design engaging user experiences based on a deeper understanding of users' needs and the company's strategic business objectives
- Experience working on Web/software/multimedia development teams using agile methodology (Required)
2
Responsibilities For Digital User Experience Specialist Resume
- At least six years UX experience
- Facilitates website optimization by researching, conceiving, wireframing, sketching, prototyping, and mocking up user experiences for digital products
- Collaborates and provides input to global and local stakeholders, in order to improve the front-end experience as upstream as possible
- Working closely with the Lead UX designer and product team to create appropriate and modern user interfaces, creating concepts and expanding strategic ideas
- Leveraging existing engagement KPI’s investigate opportunity areas to optimize page/category/sku specific performance
- Supporting Digital Project Manager on wireframes and process design
- Understanding of Lean UX principles
- Maintain and utilize reporting functions using site analytics tools (i.e. Google analytics software) and provide regular reporting to the internal teams
- Be responsible for maintaining, expanding, and scaling websites
3
Responsibilities For User Experience Specialist / Team Lead Resume
- Responsible for administrating and developing the existing MISUMI Voice of Customer program as part of MISUMI’s Customer Success organization
- Analyze and monitor the market including customer and competitor benchmarking
- Visionary thinking with understanding for usability and aesthetics
- Act as a consultant to the client, recommending strategic approaches and providing expert advice
- Lead and implement visual design, established branding and data visualizations to produce modern, compelling products
- Regularly evaluate key online shopping and traffic-driving paths with a focus on path stability and optimal scenario result
- A background of working with research or academic communities is nice
4
Responsibilities For End User Experience Specialist Resume
- Lead the overall UI/UX discipline for Digital Support by aligning design and IT teams to strategy
- Proficiency with concept design and prototyping tools
- Perform usability testing of all elements of a course to evaluate their functionality
- Participate in national Copy Centre annual Training Symposium
- Analyze and update template performance results, as well as seasonal product sales performance on an ongoing basis
- Assemble UX presentations documenting current state and desired outcomes
- Monitor actual performance against all targets, prepare analysis and reporting and proactively start countermeasures if necessary
5
Responsibilities For Principal User Experience Specialist Resume
- Facilitate teamwork within MISUMI functions such as sales, marketing and customer service to share best-practices and strive for operational excellence
- Work with web marketing specialists, web developers and integrators to deliver the final product
- Creation of user and task flows, including hassle maps and how to overcome them
- Perform user research, usability testing and user tests at the users’ environment
- Evaluate user interface design alternatives through user testing
6
Responsibilities For IT User Experience Specialist Intern Resume
- Utilize the wire framing tools Axure
- Proficiency in prototyping tools such as Sketch, Axure and Flinto
- Design/prototyping tools (for example Axure, Sketch, Adobe Creative Suite, Illustrator, Dreamweaver, Visio)
- Proficient in wireframing tools. (Visio, Photoshop, Illustrator)
- Have an understanding of current web technologies HTML5, CSS3 and Javascript
- Able to perform Usability Testing and build a knowledge base
- Passionate about developing strategies derived from insight, with the mastery of your craft to turn these into products (both interactions and visuals)
7
Responsibilities For Mid-level User Experience Specialist Resume
- Finds resolutions and proactively problem-solving for any onsite or system issues
- Understand and communicate Technical architecture, Journey mapping, wireframes, visual design, interactive prototypes
- Create beautiful website features with leading UX and UI to increase site conversion
- Manage user acceptance testing and browser compatibility optimisation
- An interesting portfolio of design work to be presented at the interview
- Adept at creating wireframes, prototypes, user and task flows
- Is efficient and willing to roll up their sleeves
- Open to receive feedback and improving upon it, a fair team player
- Enough visual design ability to deliver high-quality designs pages based on the Mendeley styleguide
8
Responsibilities For Web User Experience Specialist Resume
- Be a highly motivated and excellent communicator. Be able to work independently and collaboratively as needed. Be passionate about developing superb digital products
- The ability to understand user needs, think strategically about business opportunities for Elsevier, and develop detailed designs that successfully marry the two
- Ability in use Axure, Balsamiq or similar tools to create wireframes
- Lead the development of Digital Support content pages
- Manage the development and strategic roadmap for the Contact Us page
- Manage the day-to-day operations for large-scale content overhaul
- Present daily/weekly/monthly metrics to teams and executives
- Knowledge of qualitative research processes and methodology
9
Responsibilities For Mobile User Experience Specialist Resume
- Fluency in Chinese and English, both spoken and written
- Use a course development checklist to review all coursework to be published for online courses to ensure they are ready for students
- Provide D2L consultation for faculty
- Secure any needed copyright permissions for course materials
- Works on multiple projects at a time
- Communicate and report issues/errors clearly with a solution in mind
- Understand the opportunities and constraints of multiple platforms (web, smartphone, tablet)
- Be an enthusiastic team player with the goals of the department and university in mind
10
Responsibilities For User Experience Specialist Resume
- Follow production deadlines, estimate resources and workloads, and make adjustments
- Translates established marketing objectives, brand standards and business requirements into clear, concise, engaging, user-centric experience applicable to responsive website and mobile environment design
- Elicits stakeholder requirements and translates those into functional specifications
- Creates conceptual diagrams, wireframes, taxonomies, site maps, clickable prototypes, usage scenarios and other documentation to describe the intended user experience
- Conducts usability testing on prototypes or finished products to assess the quality of a user experience and improve design decisions. Analyzes and interprets data to update user experience requirements for design implementation
- Identifies opportunities for website and mobile testing to improve existing site performance. Provides ongoing recommendations for site updates and user experience improvements
- Understanding of UI standards, tools and related technologies
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