Wintel Engineer Resume Sample

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Work Experience


Senior Wintel Engineer
05/2017 - PRESENT
Boston, MA
  • Participate on rotating shift coverage’s, as needed to support organizational goals; Participate in the company on call program, as needed to support organizational goals
  • Responsible for provisioning, installation/configuration, operation, and maintenance of systems hardware, software, operating systems, and related infrastructure
  • Strong understanding of Active Directory, DHCP, TCP/IP and DNS and how it relates to desktop support
  • Self-motivated with the ability to work quickly and independently with minimal supervision
  • Create end user documentation and knowledge base articles
  • Troubleshoot hardware and software problems in person and remotely, resolving and documenting solutions
  • Monitor backup and maintenance logs
Wintel Engineer
03/2014 - 03/2017
Houston, TX
  • Server Patching Deployment
  • Involve in Technical Escalation Management
  • Related IT Working Experience
  • A team player who is capable of handling challenges and self-motivated
  • Good communication skill; proficiency in both written and spoken English and Chinese
  • Working knowledge on System Infrastructure (VMWare, VMWare View, Cloud…)
  • Experience with MS Exchange, MS AD, MS Clustering
  • Familiar ITIL process
Wintel Engineer, Junior Level
03/2007 - 02/2014
New York, NY
  • Identify and implement solutions based on client needs
  • Provide input to technical solutions and follows proper escalation steps
  • Strong System administration experience of computer systems especially on Windows environment and VMware
  • Strong communication skills with the demonstrated ability to lead and influence technical professionals across the enterprise
  • Knowledgeable in Best Practices of Microsoft Technology
  • Capable to train people/colleagues on his/her domain expertise or SME to achieve a common goal
  • Provide documentation and training for L1/L2 -- Follow training plans, requirements and schedules as outlined by the Manager. Create runbooks for L1/L2 teams’ use

Education


Wittenberg University
2002 - 2006
Bachelor's Degree in Computer Science

Professional Skills


  • Strong analytical, problem solving, writing and organizational skills; ability to work effectively under pressure
  • Training and interpersonal skills
  • Have prior experience in providing remote support for other countries
  • Has demonstrated experience and knowledge of Microsoft Windows evolution from Windows 2003, 2008, 2012, 2014, 2016
  • Strong Messaging and SMTP experience/administration
  • Extensive experience in managing Windows server operating systems (2008, 2012, 2016) and related utilities and hardware – Cisco/HP/EMC
  • Experience and a high level of proficiency in Windows Operating systems ranging from Windows 2003 to Windows 2012 (preferable in financial services)

How to write Wintel Engineer Resume

Wintel Engineer role is responsible for government, training, software, security, wireless, architecture, reporting, design, digital, administration.
To write great resume for wintel engineer job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Wintel Engineer Resume

The section contact information is important in your wintel engineer resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Wintel Engineer Resume

The section work experience is an essential part of your wintel engineer resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous wintel engineer responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular wintel engineer position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Wintel Engineer resume experience can include:

  • Experience working in an engineering role in an environment of 1000+ Wintel servers is required
  • Experience with designing and implementing Wintel Server technologies
  • Experience with designing new Wintel server operating system builds, specifically Windows 2016
  • Experience specializing in the following disciplines
  • Experience with systems monitoring with products like HP SIM/ILO, VMware Virtual Center, Tivoli, Dell iDRAC, etc
  • Experience with server engineering Windows Server 2008 R2, Windows Server 2012 R2, and Windows 2016 Server platform

Education on a Wintel Engineer Resume

Make sure to make education a priority on your wintel engineer resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your wintel engineer experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Wintel Engineer Resume

When listing skills on your wintel engineer resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical wintel engineer skills:

  • Accomplished Fault finding and Problem Management skills
  • Experience setting up DNS and DHCP and troubleshooting issues related to these technologies
  • Experience with PKI, issuing certificates, and configuring Root Certificate Authorities
  • Experience in an IT systems and Services Delivery environment supporting Wintel Systems and TCP/IP Networks
  • Strong Understanding in ITIL Service is highly recommended
  • Have at least 5 to 7 years of experience in dealing with Window OS versions – 2003, 2008, and 2012

List of Typical Experience For a Wintel Engineer Resume

1

Experience For Senior Wintel Engineer Resume

  • Experience with Powershell, VBS, or other scripting capabilities
  • Good knowledge of IBM server tools such as IBM director
  • Experience in a multi-domain, Enterprise environment
  • Expertise in VPN and Wireless LAN experience desired
  • Multi task and prioritize workloads
  • Ensuring high availability and sustained resiliency through configuration management
2

Experience For Wintel Engineer, Mid Level Resume

  • Rotating shift hours
  • · Developing build documentation for pilot and deployment of new systems using tools such as Visio, Word, Excel, PowerShell etc
  • Configure servers to server roles including AD, DNS, DHCP, PKI and CA, Radius, Web, FTP, Hyper-V, App-V
  • Install and configure Microsoft administrative tools software including SCOM, SCCM, MBAM, MDT
  • Plan and conduct Upgrades to existing servers to required major release
  • 24x7 Systems support for servers running WIN 2000/2003/2008/2012
  • Designs, builds and implements infrastructure systems, specifically new technologies and operating systems
  • Contributes to the development of policies, standards and processes within the systems engineering function
  • Leads planning and support activities that improve the global operations initiatives
3

Experience For Wintel Engineer, Junior Level Resume

  • Provides installation, maintenance and on-going support of AD (Active Directory), Citrix, VMware, EMS, BlackBerry, RightFax, Skype and Exchange environments
  • Working in technology generally
  • Needs to be comfortable troubleshooting high severity incidents and outages with little guidance
  • Needs advanced knowledge of server hardware, preferably Dell products, and understanding RAID technologies
  • Able to configure servers to server roles including AD, DNS, DHCP, PKI and CA, Radius, Web, FTP, Hyper-V, App-V
4

Experience For GTI SO Server Maintenance Wintel Engineer Resume

  • Abel to Install and configure Microsoft administrative tools software including SCOM, SCCM, MBAM, MDT
  • Able to plan and conduct Upgrades to existing servers to required major release
  • Understand security hardening guides & tools (DISA STIGs, SCAP, ACAS (Tenable/Nessus), HBSS)
  • · Adhering to defined standards
  • · Adhering to required policies and procedures (CRQ, INC, problem management, project management etc.)
5

Experience For Level / Wintel Engineer Resume

  • · Proposing new or replacement standards
  • · Engaging other teams to peer review proposed changes to standards
  • · Communicating documentation and policies to management
  • Provide supports and Manages Windows Server Environment (AD, DNS, DHCP, GPO, Clustering)
  • Manage and Support Exchange System and handles messaging task
  • Basic knowledge on network, backup & Linux
  • Contribute to the development of and implement tactical and strategic plans for supporting the company’s Windows server environment including: Citrix, VMWARE, Exchange, Active Directory, business/health care applications and other related technologies
  • Cisco Iron Port, SMTP, Microsoft Exchange 2010, Windows 2008, Windows 2012, Active Directory, VMware VI5, Citrix, Server Implementation, Enterprise, DMZ, Internet service provider, HP, EMC
  • Build, configure, manage and upgrade Microsoft Windows Servers. Server versions include Server 2003, 2008, 2008R2, 2012, 2012R2 and 2016
6

Experience For Wintel Engineer Resume

  • Windows 2003, Windows 2008, Windows 2012, Active Directory, VMware VI3, VMware VI4, VMware VI5, Citrix, Server Implementation, Enterprise, DMZ, Internet service provider, HP, EMC, Hitachi, Microsoft Cluster Server MSCS, SAN and NAS
  • Strong familiarity with HP Service Manager
  • Working closely with the Digital Application Development and Application Support teams in all regions to ensure high standards of support are maintained and reliability goals achieved
  • Effectively and efficiently troubleshoot issues with Windows OS and Hardware related to ensure the highest availability and the lowest mean time to restore
  • Demonstrated ability to interact, build relationships and communicate well with members of team and management
  • Drive standards and improvement through automation focusing of efficiency, reduction of risk
  • Participate in design reviews, specific to tailored solutions, in order to meet a client requests in the production estate
  • Familiarity with tools like and are not limited to: IIS, SCOM, SCCM, Symantec End Point Protection (Formerly Symantec Anti Virus) Domain Administration, Domain/Local Group Policy administration, Symantec Enterprise Security Manager
  • Identify gaps and remediation options for technology platforms
7

Experience For Senior Wintel Engineer Resume

  • Follows established procedures to build and install hardware and software solutions. Provides feedback on procedures
  • Researches and evaluates new technologies as assigned by senior team members. Meets with vendors and manufacturer product demos and training. Assists with establishing criteria for evaluating solutions
  • Builds and maintains relationships with business and cross-functional IT groups. Meets with business and IT staff to learn and understand requirements. Proactively collaborates and seeks solutions with peers
  • Implements existing IT infrastructure processes and provides feedback on new processes as required. Follows documented procedures to meet compliance and security requirements
  • Supports operational activities such as level three system support, root cause analysis, systems validation, performance tuning and capacity management. Works with Operations staff to improve monitoring and alerting activities
8

Experience For Wintel Engineer, Mid Level Resume

  • Experience as a server engineer \ architecture experience is required
  • Mentors and provides guidance to members of other infrastructure teams. Documents procedures, demonstrates support tools and provides ad-hoc training
  • Function as a mentor to provide knowledge transfer to peers and IT staff
  • Serves as an intermediate level subject matter resource in the field of Windows and EMS (Event Monitoring System), developing an understanding of the field and its related technologies
  • Provides technical support to ensure the ongoing efficient and reliable operations of related MFS information systems, escalating more complex isues to a senior team member of manager
9

Experience For Wintel Engineer, Junior Level Resume

  • Enforces and maintains MFS Information Security controls, procedures, and standards
  • Works and manages projects of basic to moderate complexity under minimal supervision, or serves as a team member on more complex projects, under management direction
  • Ensures that monitoring is conducted in a timely, accurate and efficient manner that allows for proactive intervention by the appropriate IT support organizations once an actionable event has been detected
  • Ensures that all production hardware, operating systems, applications, databases, e-mail, internal and external web presence and network devices are all monitored through the EMS
  • Implement blackouts via BMC Event Manager
10

Experience For GTI SO Server Maintenance Wintel Engineer Resume

  • Install and configure BMC Patrol Agents on Windows and Unix Servers
  • Proficient with the use of Remedy Service Desk, Change Management and Problem. Management Consoles
  • Subject matter knowledge, with familiarity with other related Information Technologies
  • Knowledge of HP server hardware and all related components
  • Knowledge of various automated build processes

List of Typical Skills For a Wintel Engineer Resume

1

Skills For Senior Wintel Engineer Resume

  • Experience managing systems and/or network operations
  • Extensive experience in leading MS security patches installation effort at multiple time zones
  • Experience in AD provisioning; accounts and group creation, folder permissions
  • Experience in managing virtual apps and virtual desktop in VMWare Horizon View
  • Experience working in large multi-site organization is required
  • Experience with creating design documents, process procedures, work instructions, and SOP’s for various technologies
  • Experience with Windows 2008, 2012, 2106 Server, Exchange Server, Active Directory, Group Policies, Patch Management, Log Management, WSUS, SCOM, VMWare
  • Has background experience in Microsoft System Center Configuration Manager (SCCM)
2

Skills For Wintel Engineer, Mid Level Resume

  • Several years of experience in the implementation and administration of large (300+ user) Microsoft Windows based server environments
  • Experience with Microsoft Azure and/or AWS is highly desirable
  • IT support experience in a project oriented environment
  • Extensive experience in MS System Center Operations Manager (SCOM)
  • Experience in MS Orchestrator, MS System Center Configuration Manager (SCCM)
  • Experience with Windows 2008 – 2016 Server, Exchange Server, Active Directory, Group Policies, Patch management, Log management, WSUS, SCOM, VMWare
  • Using naming conventions and avoiding duplicate names,
  • Using domain name service (DNS) policies and procedures and knowing functions of domain controllers,
3

Skills For Wintel Engineer, Junior Level Resume

  • Resolving issues either raised by service desk/user/monitoring tool which come in the form of tickets/incidents
  • Assigning VLAN ports to Windows servers,
  • Reporting directly to Service Delivery Team Lead – Wintel Platform
  • Knowledge on installing, configuring & troubleshooting Windows based operating systems
  • Participate in the planning, installation, configuring, monitoring, and deployment of Citrix application server
  • 2 - Responsible for Engineering Design of both physical and virtual Windows Servers, including some of the following
  • Daily support of Windows server environment including: server builds, proactive monitoring, reporting, and capacity management
  • Upporting virtual networking and virtual machines using VMware
  • Needs to be a self-starter that is comfortable troubleshooting, maintaining, and developing solutions for a complex environment
4

Skills For GTI SO Server Maintenance Wintel Engineer Resume

  • Perform system wide updates and patching, server installations, and prescribed maintenance during approved maintenance windows
  • Identify opportunities and improvement for existing infrastructure or deploying new systems to increase performance or capacity
  • Participation in DR testing, implementation and testing exercises
  • Performance tuning of the servers to keep them running at optimal levels
  • Possess an understanding of networking technology and expertise in DNS, WINS and DHCP
  • OS Hardening and Performance Tuning
  • Knowledge of MS Windows Clustering
5

Skills For Level / Wintel Engineer Resume

  • Knowledge of IBM Bigfix for patching (Advantageous)
  • Responsible for all aspects of Exchange and Lync administration including policy development and implementation
  • Active Directory knowledge including group policies/DNS/Sites and Services
  • Able to work on an On-Call rotation responding to alerts within the defined SLA
  • Participate in development of Windows / Exchange / Lync strategy, including technology standardization and modernization
  • Creates scripts to automate maintenance and troubleshooting tasks
  • Gain an understanding of static routes
  • Update Engineering Design standards documents as needed
  • Knowledge and training in VMware virtualization
6

Skills For Wintel Engineer Resume

  • Familiar with virtualization and cloud solutioning
  • Understands the importance of software key management, and maintaining government certificates
  • An outsourcing background is highly desirable
  • Knowledge of Windows operating systems and related utilities and hardware
  • Knowledge of storage management including NFS, iSCSI and FCoE
  • Knowledge of network monitoring and tools such as Wireshark, Network Monitor or Message Analyzer
7

Skills For Senior Wintel Engineer Resume

  • Knowledge of scripting languages such as Powershell or PowerCLI
  • Hyper-Converged Infrastructure implementations using VMWare Virtual SAN software defined solutions
  • Active Directory and Multi-Domain Forest implementation and support, including advanced Trust configurations is essential
  • Service Now ticketing processes; incidents, tasks, change management and SLA management
  • Assists in troubleshooting the results of the Netbackup failures along with the Operations team to ensure the success of these backups
  • Able to run Microsoft WSUS and Shavlik in order to perform Monthly Security Patching for Windows Server Environment
  • Some knowledge of Enterprise Monitoring concepts and or solutions
  • Handles Projects such as Server Provisioning/Decom some application upgrades
8

Skills For Wintel Engineer, Mid Level Resume

  • Security hardening guides & tools (DISA STIGs, SCAP, ACAS (Tenable/Nessus), HBSS)
  • Utilise a broad spectrum of technology to produce part or all of the technical solution for our clients
  • Has Knowledgeable in O365 and Skype for Business
  • Advanced knowledge of Windows 2003, 2008 and 2012
  • Advanced knowledge of VMware 5.5
9

Skills For Wintel Engineer, Junior Level Resume

  • Knowledge of MS Exchange (Advantageous)
  • Knowledge of PCI (Advantageous)
  • 6 - Tests new Windows patches in a lab environment and facilitates the updates required for release notes documentation
  • Complete projects and task as assigned
  • Troubleshoots server, software and hardware issues and coordinates efforts across enterprise platforms and support groups
  • Able to build, test and harden Windows servers to DHS government specifications
10

Skills For GTI SO Server Maintenance Wintel Engineer Resume

  • Understand the importance of allocation of storage for specific Windows lettered drives and how to troubleshoot when lettered drives become full
  • Follow IP address management (IPAM) policies,
  • Ensures Wintel and/or VMware solutions remain current and do not become end of service life
  • 3 - Collects design details from appropriate sources to assist in determining customer needs and requirements. Responds to requests for technical information from customers. Develops customer technology solutions using templates based upon industry products and technologies
  • 4 - Engages in technical problem solving across multiple technologies; often needs to develop new methods to apply to the situation

List of Typical Responsibilities For a Wintel Engineer Resume

1

Responsibilities For Senior Wintel Engineer Resume

  • Terminal services, TCP/IP protocol services, LDAP, VB Scripting
  • Systems administration certification for supported Operating System (Windows Server)
  • Able to be part of an on call rotation, approximately every 7 weeks
  • Frequently anticipate problems and analyze ways to mitigate the risk
  • Build relationships with key customers and internal stakeholders, i.e. Service and Project Managers
2

Responsibilities For Wintel Engineer, Mid Level Resume

  • Provide technical leadership for support and project engagements
  • Manage vendors for support activities/resolutions
  • Incident and problem management as defined by SLAs
  • Plan and implement maintenance activities
  • Provide input to discussions on system availability, capacity, usability, performance & incidents
  • Utilise a long term strategic approach to engage in discussions on roadmaps & service improvement
3

Responsibilities For Wintel Engineer, Junior Level Resume

  • Identify and help generate business opportunities
  • On-Call / after-hours support services to agreed service levels and desired level of quality
  • Able to handle and troubleshoot high and critical incidents
  • Ensures all machines are in smooth operations
  • Work with business representatives, IT Management, IT development, support teams (on-shore/off-shore) and vendors to ensure on time resolution of customer impacting incidents
  • Expertise in server and network administration for LAN/WAN, UNIX/Linux, Windows Server 2008/2012, Microsoft Active Directory, Group Policy, and Microsoft Network Policy Server
  • VPN and Wireless LAN experience desired
  • Event log check, disk space checks
  • Provide operation/RUN support of Windows servers
4

Responsibilities For GTI SO Server Maintenance Wintel Engineer Resume

  • Participate in backup and restore activities
  • Knowledge of ITIM framework such as incident, change, problem management
  • Work with vendor in case of L3 support when required
  • Firmware management of the servers
  • Knowledge of NTP servers and time management within Windows
5

Responsibilities For Level / Wintel Engineer Resume

  • Maintain/creation of appropriate documentation
  • Support, maintain and administer third party applications
  • Perform routine preventative maintenance on all hardware on a routine and scheduled basis
  • Report generations when required
  • Familiarity with HP servers and Blades
  • Strong experience with virtualisation (VMware, Hyper-V) and Windows Servers 2008/ 2012, Active Directory, Exchange, DNS, DHCP technologies, SCCM, SCOM, Antivirus (McAfee, Symantec)
  • Microsoft certification in server administration
  • Build, configure, manage and upgrade Microsoft Windows Servers. Server versions include, 2008, 2008R2, 2012, 2012R2 and 2016
6

Responsibilities For Wintel Engineer Resume

  • VMware ESXi and Virtual Center 6.x
  • Physical to Virtual (P2V) Migrations
  • Managed servers and devices within a domain
  • Commitment to delivery of support to agreed service levels and desired level of quality
  • Exposure to ITIL desirable
  • Microsoft Hyper-V 2012 R2
  • Citrix XenApp 6.5+ / XenDesktop 7.15+
  • Windows Server 2008 / 2012 / 2016
  • Active Directory 2008R2 Functional Level (and higher) and associated Microsoft Services (DNS, DHCP, ADFS, DFS)
7

Responsibilities For Senior Wintel Engineer Resume

  • Responsible for the daily operations and handles Incident, Problem, Project, Change Management
  • Technical certifications such as MSCE, CCNA, CompTIA Network
  • Windows systems engineer/administrator with data center experience supporting Windows 2008, 2012, and 2016 installation, operations and maintenance; VMWare; Citrix XenApp; Shavlik
  • Maintain operational performance of all Windows 2000 to 2012 R2, VMware ESXi and Hyper V servers in order to meet contractual service levels through proactive monitoring and maintenance
  • Support hardware, including rack-mounted servers and blades
8

Responsibilities For Wintel Engineer, Mid Level Resume

  • Maintain technical infrastructure components such as Active Directory, Group Policy, DNS, VMware vCenter and Windows PKI, among others
  • Knowledge of VMware ESX systems and related utilities and hardware
  • Knowledge of TCP/IP, IPV4 and IPV6
  • Knowledge of VXLAN or other virtualization related network technologies
  • Knowledge of HP, Dell or Cisco blade technologies
  • Proficiently run PowerShell scripts and outputs
9

Responsibilities For Wintel Engineer, Junior Level Resume

  • Active directory 2012, 2016 operations; DNS, DHCP, Group Policy
  • Knowledge of VMWare virtualization with vSphere 6.x
  • Tools Management: SCEP, LAPS, Change Auditor, Recovery Manager, Bit9, Active Role Server (ARS), CMDB
  • Create and maintain procedural documentation on SharePoint portal
  • 5 - Conducts knowledge sharing within a community (e.g. team, practice, or project). Ensures team members support knowledge sharing and re-use requirements of project by maintaining version controlled templates on a shared portal. Contributes significant knowledge to job family community
  • ForcePoint/Websense web proxies
  • Office 365 / Exchange Online
10

Responsibilities For GTI SO Server Maintenance Wintel Engineer Resume

  • Microsoft SCCM 2012 (Current Branch)
  • Desirable: Certifications such as MCSE, MCTS, MCITP, MCSA, VCP
  • MCSE, MCP certifications
  • VMWare vSphere/ESX 5.5+
  • O Windows Server
  • Proactively develops and maintains strong knowledge of MFS information systems and their related components, and makes recommendations to improve the reliability, scalability, performance, or security of these systems as appropriate. This includes proactive performance tuning and capacity analysis to ensure MFS is maximizing its technology investment

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