Access Coordinator Resume Sample
Brannon Miller
9027 O'Reilly Heights,
San Francisco,
CA
+1 (555) 128 6890
Work Experience
Senior Local Access Coordinator
07/2015
-
PRESENT
Phoenix, AZ
- Retirement: Up to 10% matched contribution from UAMS
- Education discount for staff and dependents (undergraduate only)
- Health: Medical, Dental and Vision plans available for staff and family
- Basic Life Insurance up to $50,000
- Leave Time: 11 paid holidays annually, 12 days of annual vacation leave, 12 days of sick leave (additional leave available depending on status)
- Career Training Opportunities
- Responsible for access control provisioning and deprovisioning for Card Services’ applications and systems, analyzing access requests for proper format and authorization
- Career Training Opportunities.Salary offered commensurate to experience
Access Coordinator
07/2008
-
04/2015
Dallas, TX
- Holiday, Vacation and Sick Leave
- Career Training and Educational Opportunities
- Develop presentation materials to support external engagements including, but not limited to industry panels and regulatory or customer meetings
- Develop, edit, and format slides and documents for internal and external presentation
- Coordinate material submission and approval activities
- Provide internal and external meeting support, including scheduling and organizing meeting space and activities, documentation and distribution of minutes and materials
- Coordinate research contracts and related activities
IT Access Coordinator
05/2002
-
01/2008
Dallas, TX
- Coordinate travel and manage expense reports for multiple team members
- Order office and other supplies to support day-to-day work and meetings
- Salary offered commensurate to experience
- Work across different business groups to optimize, support, and maintain the provisioning and de-provisioning workflows supporting Yelp’s Systems for onboarding and offboarding processes
- IT related experience in the areas of User Access Management, Identity Management or related field
- Working knowledge of Active Directory, Google, Shoretel and basic workflow scripting
- Working knowledge of managing application user accounts in an enterprise environment
- Grants, modifies, and removes user access privileges for Company network and information systems only as directed by a designated approver and in accordance with established SLAs
- Subject matter expert for account management policies, procedures, and guidance documents
Education
University of Georgia
1997 - 2001
School's Degree in Education
Professional Skills
- Computer/basic keyboard skills, telephone etiquette skills, and general knowledge of office machines including printers and scanners required
- Proficient in computers and basic keyboard skills, telephone etiquette skills,and general knowledge of office machines including printers and scanners required
- Proficient with computers, basic keyboard skills, telephone etiquette skills, and general knowledge of office machines including printers and scanners
- Basic computer and keyboard skills, telephone etiquette skills,and general knowledge of office machines including printers and scanners
- Basic computer and keyboard skills, telephone etiquette skills, and general knowledge of office machines including printers and scanners
- Computer/basic keyboard skills, telephone etiquette skills,and general knowledge of office machines including printers and scanners
- Basic computer/keyboard skills, telephone etiquette skills, and general knowledge of office machines including printers and scanners
How to write Access Coordinator Resume
Access Coordinator role is responsible for telephone, etiquette, general, machines, scanners, printers, basic, confidentiality, listening, negotiation.
To write great resume for access coordinator job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Access Coordinator Resume
The section contact information is important in your access coordinator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Access Coordinator Resume
The section work experience is an essential part of your access coordinator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous access coordinator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular access coordinator position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Access Coordinator resume experience can include:
- Use of administrator and/or elevated system or application privileges only as authorized to perform role and responsibilities within designated span of control (e.g., Active Roles Servicer (ARS), User Identity Portal (UIP), electronic Security Access Form (eSAF))
- Using careful listening and negotiation skills to resolve disagreements, deals with conflicts in a positive and professional manner
- Scheduling, rescheduling, and cancelling appointments
- Answering all incoming patient appointment phone calls
- Maintaining a friendly and approachable demeanor to patients and families throughout the duration of the clinic visit; assisting with questions and concerns
- Processing appointment reminder letters, other outgoing mail and returned mail
Education on an Access Coordinator Resume
Make sure to make education a priority on your access coordinator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your access coordinator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Access Coordinator Resume
When listing skills on your access coordinator resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical access coordinator skills:
- Good communication skills, computer/basic keyboard skills, telephone etiquette skills, and general knowledge of office machines including printers and scanners
- Excellent comprehensive communication skills, excellent organization skills
- Demonstrates effective service recovery skills; follows the Core Concepts of Patient and Family Centered Care and the Basic Code of Conduct Guidelines
- Demonstrated interpersonal skills working with diverse populations
- Excellent language, communication and telephone skills
- Demonstrated experience working with people with disabilities
List of Typical Experience For an Access Coordinator Resume
1
Experience For Access Coordinator / Generalist Resume
- Related responsibilities including verifying patient eligibility and insurance, answering phones, and aiding patients in other areas
- Take patient photos and is responsible for blocking schedules as appropriate, canceling and rescheduling appointments as requested
- Responsible for blocking schedules as appropriate, canceling and rescheduling appointments as requested
- Schedules, reschedules, and coordinates appointments using the appropriate hospital systems by performing visit notifications of patients
- Registration of patients, patient billing, verification of insurance coverage and responding appropriately to the requirements of third-party payors
- Obtains pre-authorizations, in collaboration with the referring physician office, for high end imaging studies; MRI, CT, PET/CT, etc
2
Experience For IT Access Coordinator Resume
- Assist with coordinating hospital admissions and surgery scheduling
- Provides training and awareness to Corporate departments about user access controls as needed
- Works with members of the corporate/desktop/network teams and other workgroups within IT&S on projects and initiatives with Corporate account management dependencies
- Ensures the waiting room is clean and well stocked
- Flag the encounter forms for anything that needs attention when the patient arrives
- Acquire familiarity with screens, keyboard, and EMR software in regards to patient care and billing
- Provides courteous and prompt attention to patients while multi-tasking to cover phones, registration and front desk area
- Enters hospital and Nursing Home Portal Demographics and verifies insurance
3
Experience For Market Access Coordinator Resume
- Coordinates with contractors and faculty in procuring alternate format materials, class notes and relevant instruction materials
- Adheres to and supports HCA IT&S policies, standards, and procedures
- Maintains and protects confidentiality with regard to all aspects of patient care and employee and company information
- Assists in definition of processes and procedures of access management for Corporate Workforce Members, including vendors that require access across multiple divisions
- Assists with all Executive transfers across the enterprise by collaborating with HR, the losing division access coordinators, gaining division access coordinator, and the Executive to ensure they are transferred smoothly without loss of access
- Leads efforts to improve operational processes and procedures
- Maintain daily spreadsheets and trackers for all PAE Iraq sites.
4
Experience For Identity & Access Coordinator Resume
- Responsible for Market Access reports
- Processes walk-in’s, create new patient charts, accesses systems for orders as appropriately
- Enter benefit and authorization information
- Functions as a preceptor and resource for Access Coordinator I & II pre- registration staff for all pre-registration questions and facilitate comprehensive patient data collections, timely and accurate registration, and facilitates registration coordination and conflicts
- Assist with hospital admissions and surgery scheduling
5
Experience For RCS Applications Access Coordinator Resume
- Check-in patients into assigned patient care teams for their appointment in a timely manner
- Verify patient insurance and various other contact information at time of check-in
- Maintain various files of documentation related to patient care teams’ visits
- Know chemotherapy drug names, and able to recognize if it’s a first treatment or subsequent treatment
- Recognize when patient needs to be scheduled for a 5FU hook up and disconnect. Recognize which infusion clinic the procedure needs to be schedule in (dependent upon the weekday)
- Port Placement- determine if the patient needs to be scheduled in IR or CVL clinic
- Processes walk-ins, creates new patient charts, accesses systems for orders as appropriate
6
Experience For Admission Access Coordinator, Mon-fri AM Resume
- Orders, inventories, and stocks supplies; cleans and maintains equipment; picks-up and delivers mail to mailroom; ensures the waiting room is clean, stocked with educational information, and coffee
- Perform ABN completion, schedules surgeries and/or tests
- Obtains current copies of insurance cards; updates insurance information in the patient record; scans them into the PM system, and gives a copy of the card to the Insurance Coordinator to verify benefits and coverage
- Responsible for registering patients, patient billing, verification of insurance coverage and responding appropriately to the requirements of third-party payors
- Responsible for canceling and rescheduling appointments as requested
- Determine reasonable accommodations for traditional, extended and online undergraduate students including intake and follow up
- Oversee adaptive technology installation, training, and technical support for students approved for adaptive technology for both IOS and Windows
7
Experience For Senior Local Access Coordinator Resume
- Collaborate closely with Academic Technology and Online Learning (ATOL) department
- Communicate policies and procedures to students with disabilities
- Evaluate and interpret disability documentation for eligibility determination
- Facilitate communication between students and faculty to clarify accommodations and responsibilities
- Provide case management and follow-up for students
- Serve as a resource to faculty, staff, and students to determine interventions, integration, and processes that assist in maintaining accessibility of electronic and information technology
- Provide training to academic departments about textbook selection, handouts, video selections, etc. to increase the accessibility of their instructional material
- Meets, greets, and assists the public
- Answers telephones and/or coordinates appointments, referrals, consults, tests and/or procedures
8
Experience For IT User Access Coordinator Resume
- Checks-in, registers patients, checks-out patients
- Collects payments and issues receipts
- Verifies insurance coverage and responds appropriately to the requirements of third- party payers
- Support patient care activities as needed
- Patient registration into an electronic health record (EHR)
9
Experience For Site Access Coordinator Resume
- Interacts with and assists the public in a professional and friendly manner
- Communicates accurate and complete information
- Maintains strict confidentiality when necessary
- Schedules, reschedules, and coordinates appointments using the hospital systems by performing visit notifications of patients, inputs and/or updates accurate patient information
- Inventories, orders, and stocks supplies; cleans and maintains equipment
- Conducts pre-registration as needed
10
Experience For Admission Access Coordinator Resume
- Inputs and/or updates accurate patient information
- Conducts insurance verification and benefit explanation by running eligibility on patients, requesting outside records, and gathering outside medical records from referrals and files patient charts as needed
- Inventories, orders, and stocks supplies
- Picks-up and delivers mail to mailroom
- Performs ABN completion, schedules surgeries and/or tests
- Sends out no show letters
- Collects and posts payments and issues receipts and is responsible for reconciliation/management change fund, reconciliation of daily deposit and batch dollars and completes deposit agreement
List of Typical Skills For an Access Coordinator Resume
1
Skills For Access Coordinator / Generalist Resume
- Three years’ experience in registration, billing, or scheduling in a healthcare environment
- Registration experience (preferably in a health care setting)
- Demonstrates positive working relationships with co-workers, management team, and ancillary department
- Assist with projects to enhance the new hire experience: Evaluation and implementation of auto-provisioning tools capabilities
- At least two years of professional experience working with adolescents and/or adults with disabilities in an educational or comparable institutional setting
2
Skills For IT Access Coordinator Resume
- Balance multiple competing priorities are required
- Knowledge of basic medical terminology and registration experience required
- Provide excellent customer service to all incoming patients
- Reviews patient charts with RN’s to ensure needed information is obtained prior to presenting patient for listing or evaluations
- Answering and processing all incoming phone calls to the Care Coordination Office
- Retrieving and processing incoming faxes and emails to the Care Coordination Office
- Monitoring and follow-up for internal tracking of Appointment packets and scheduling process
- Obtaining and logging Medicaid referrals from PCP offices
3
Skills For Market Access Coordinator Resume
- Mailing out Welcome and Appointment Packets and processing completed packets that have been returned
- Scanning and indexing documents into patient EMR system
- Utilizing the patient EMR and CareManager program to assist in monitoring electronic
- Working knowledge of adaptive technologies and best practices
- Working knowledge in basic medical terminology
- Responding appropriately to the requirements of third-party payors
- Scheduling patients in the practice management software application
- Mailing out Appointment letters and parent forms
- Scheduling patients from previous events and new patients for events
4
Skills For Identity & Access Coordinator Resume
- Enrolling patients in Breast Care if needed (techs to update Breast care database)
- Confirming patient appointments as necessary
- Processing appointment packets and appointment packets for appointments set up by the Intake Office
- Canceling exams after events
- Assisting with Records Request
- Updating patient demographics
- Constant sitting, standing, walking and repetitive movement
- Initiates clinical reports for clinicians; provides scoring assistance during clinics utilizing computer software
- Prepares paperwork/equipment for clinic including scanning/indexing of medical records
5
Skills For RCS Applications Access Coordinator Resume
- Exhibits problem solving ability and pursues all avenues before requesting assistance
- Commitment and passion for fighting cancer and improving patients’ lives
- Patient billing, verification of insurance coverage and responding appropriately to the requirements of third-party payors
- Assists with coordinating hospital admissions and surgery scheduling
- Professional Development –Attends required training and/or in-services. Attends staff meetings and participates in the orientation and/or training of new staff
- Works registration, front desk and assists billing to identify potential insurance billing and payment issues
- Bilingual Spanish/English, general understanding of the insurance process
6
Skills For Admission Access Coordinator, Mon-fri AM Resume
- Work primarily performed in a hospital/medical/clinic setting
- 3 – 5 years serving students with disabilities or related populations in higher education
- Creative and resourceful in resolving issues, and ability to handle ambiguity
- Maintain AM/PM clinic schedule for assigned patient care team while maintaining timely patient flow through clinic
- Communicate with patient care team via electronic medical record if anything needs attention when patient arrives
- Assist with various ongoing clinical operation projects (patient portal registration, patient satisfaction surveys, etc)
- Supervise student employees in direct service with students registered with The Center for Equal Access including Access Assistants and student note-takers
- Participate in CSS and greater community partnerships supporting the mission of The College and Center for Equal Access
- Responsible for rescheduling appointments as requested
7
Skills For Senior Local Access Coordinator Resume
- Ensure the waiting room is clean and well stocked
- Follows the “Patients and Family Centered Care” guidelines. Promotes guest relations by offering frequently to assist other employees when needed
- Retirement: 5% retirement contribution from UAMS when an employee contributes at least 2%. Up to 10% matched contribution
- Education: 50% discount for staff (undergraduate); 50% discount for spouse and dependents (undergraduate only) when they attend UAMS and 40% discount at any other campus
- Capable to communicate with patients with various personalities
8
Skills For IT User Access Coordinator Resume
- Exhibit professional behavior toward patients and staff
- Maintains knowledge of 3rd party and HMO/PPO regulations as they relate to patient registration and acceptance of out-of-network patients in order to obtain optimal reimbursement
- Work with different teams within Yelp to optimize, support, and maintain the provisioning and de-provisioning workflows supporting Yelp’s Systems for on-boarding and off-boarding processes
- Configuration and modification of auto-provisioning workflows as required to optimize provisioning activities
- Assist users in gaining access to accounts/software by requests
- Maintain processes to obtain and update inactive/terminated/separated user information in a timely manner
- Update documentation for new hires, separations, and application access
- Implements student programming within Disability Services that focuses on academic, social, educational, cultural and community needs, thereby furthering engagement and cooperation among students, faculty, staff and/or community members
9
Skills For Site Access Coordinator Resume
- Provides consultation services, in-service training and programming about disabilities to the university, local and state communities with respect to definitions, perspectives, implications, applications of professional research, disability as diversity, state and federal laws, transition to and from post-secondary
- Constant bending, standing and sitting with repetitious movement
- General knowledge of office machines including printers and scanners required
- General knowledge of office machines including printers and scanners
- Work performed mainly in hospital/clinic/office setting
- Computer program proficiency level: Intermediate
- Work well with a diverse student population
- Interact comfortably and professionally with faculty and staff across campus
10
Skills For Admission Access Coordinator Resume
- Lift 25 lbs. from floor to waist/chest and 20 lbs. above head
- Constant interruptions and distractions
- Correspond with people face-to-face, over the phone and via email
- Lift 25 lbs. from floor to waist
- Lift 15 lbs from floor to chest level
- Works directly with the public
- Lift 25 lbs. from floor to chest level
- The analytical ability to understand the concept of the inter-relationships of the multi-software-layer environment and to ‘think through’ these relationships in trouble shooting and problem solving for users
List of Typical Responsibilities For an Access Coordinator Resume
1
Responsibilities For Access Coordinator / Generalist Resume
- Create patient charts and place patients on the DDC Waitlist or Urgent Waitlist or schedule if there is an immediate opening, scan all associated paperwork into the E H R system. Confirming patient appointments as necessary
- All administrative functions related to advance preparation for upcoming clinic days, such as having patient records ready for appointments for the next day, troubleshooting for last minutes problems in locating patient files; confirming patient appointments using automated confirmation call system
- Conducts insurance verification and benefits explanation by running eligibility on patients, requesting outside records, and gathering outside medical records from referrals and files patient charts as needed
- Performs ABN completion along with scheduling surgeries and/or tests
- Works directly with faculty in regards to travel, meetings, transcription, schedules, and purchasing
- Answers referring physician offices and routes directly to appropriate personnel or prepares telephone interaction forms (TIFs) in Meditech for follow up
- Provide courteous and prompt attention to patients while multi-tasking to cover phones, registration and front desk area
2
Responsibilities For IT Access Coordinator Resume
- Monitors changes in billing procedures within assigned area and communicates changes to employees in work unit
- Enters hospital and Nursing Home Portal Demographics and verify insurance
- Interview patients and key patient demographic information via the phone or patients presenting at the clinic
- Pick-up and deliver mail to mailroom, ensure the waiting room is clean, stocked with educational information, and coffee
- Collects and posts payments and issues receipts
- Manages inventory, order, and stock supplies; cleans and maintains equipment; picks-up and delivers mail to mailroom; and ensures the waiting room is clean and fully stocked
3
Responsibilities For Market Access Coordinator Resume
- Cross-trains to back up other support staff as needed for other faculty & APRN’s
- Answers patient-related phone calls from parents about patient care, prescription refill, or appointment-related issues
- Answers calls from the appointment center
- Pulls referrals and faxes completed referrals
- Distributes clinic calendars for MD, APRN and After-Hours clinics
4
Responsibilities For Identity & Access Coordinator Resume
- Reconciles e-fund reports for faculty on a regular basis
- Develops monitoring and reporting systems for project to measure effectiveness. Provides assistance to inside and outside physicians’ offices and works with vendors
- Works on and organizes special projects as assigned by faculty and Department Business coordinator
- Identify and collect copays, coinsurance and past due patient balances
- Post payments, write receipts and balance cash drawer
- Prepares necessary documentation for daily deposits
- Enroll Patients in the UAMS Patient Portal and Provide guidance on how to use the Patient Portal
5
Responsibilities For RCS Applications Access Coordinator Resume
- REGISTRATION AND CHECK-OUT PROCEDURES
- Checks out patients subsequent to release from exam room-marks “checked out” and schedules follow up appointment
- Verifies all insurance & Medicaid eligibility each morning for every patient appointment and enters the information to validate that coverage is active on that date of service
- PATIENT PORTAL NAVIGATOR
- Checks-in and registers patients, checks-out patients, and collects payments and issues receipts, verifies insurance coverage and responds appropriately to the requirements of third- party payers
- Assists in referrals and pre-authorizations
- Call every patient to check in station
6
Responsibilities For Admission Access Coordinator, Mon-fri AM Resume
- Maintain timely patient flow through clinic
- Verify patient information (i.e. addresses, phone numbers, insurance info, etc.)
- Obtain copy of insurance cards as needed
- Maintain AM / PM clinic schedule for assigned team(s)
- Verify insurance information via websites
7
Responsibilities For Senior Local Access Coordinator Resume
- Scan the insurance card into the Centricity software and update of family members, if applicable
- Obtain referrals for all patients who are not in the FMC network
- Obtain PCP forms for patients who do not have a PCP or who wish to change their PCP
- Reassign family members to another physician when the assigned resident leaves the program
- All encounters are reviewed in Centricity for accuracy
8
Responsibilities For IT User Access Coordinator Resume
- Forward to AR Medicaid specialist by 3:00pm each day
- Maintain a file of all assisgned PCP forms and referral forms. Scan forms into the Centricity EMR software
- Maintain a list of charity care and how the patients heard about us file
- Record changed insurance or other demographic information in the appropriate note screen
- Communicate with patients with various personalities
- Exhibit professional behaviro towards patient and staff
- Maintain knowledge of 3rd party and HMO/PPO regulations as they relate to patient registration and acceptance of self-pay patients in order to obtain optimal reimbursement
- Exhibits problem solving ability and pursues all avenues before requesting assistance after training period completed
- Related responsibilities including verifying patient eligibility and insurance, assigning no-show, routing mail, answering phones, and aiding patients in other areas
9
Responsibilities For Site Access Coordinator Resume
- Responsibilities include registration of patients, patient billing, verification of insurance coverage and responding appropriately to the requirements of third-party payors
- Follows the Circle of Excellence Guidelines
- Promotes guest relations by offering frequently to assist other employees when needed. Deals with conflicts in a positive and professional manner using careful listening and negotiation skills to resolve disagreements
- Conducts pre-registration as needed. Coordinates hospital admissions, coordinates consults and surgeries
- Performs check-in and registers patients. Inputs and/or updates accurate patient information. Process walk-in’s, create new patient charts, access systems for orders as appropriately
- Collects and post payments and issues receipts
- Inventory, order, and stock supplies, clean and maintain equipment,
10
Responsibilities For Admission Access Coordinator Resume
- Models the Core Values of UAMS – Integrity, Respect, Diversity, Teamwork, Creativity, and Excellence in compliance with company guidelines
- Processes walk-in’s, creates new patient charts, accesses systems for orders as appropriately
- Conducts insurance verification and benefit explanation by running eligibility on patients, requests outside records, and gathers outside medical records from referrals and file patient charts as needed
- Manages inventory, orders, and stocks supplies, cleans and maintains equipment, Picks-up and delivers mail to mailroom, ensures the waiting room is clean and stocked
- Identifies and collects copays, coinsurance and past due patient balances
- Posts payments, writes receipts and balances cash drawer
- Enrolls Patients in the UAMS Patient Portal and provides guidance on how to use the Patient Portal
- Schedules, reschedules, and coordinates appointments using the hospital systems by performing visit notifications of patients; conducts pre-registration as needed. Inputs and/or updates accurate patient information
- Processes walk-ins, creates new patient charts, and accesses systems for orders as appropriate
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