Access Manager Resume Sample
Casper Hodkiewicz
40527 Jaquan Light,
Chicago,
IL
+1 (555) 202 7747
Work Experience
Identity & Access Manager
12/2016
-
PRESENT
Boston, MA
- Perform patient registration function when needed. Ensure QA on registrations for all areas of Registration
- Prepare payroll and completes monthly work schedules as needed to ensure adequate staffing levels
- Interview, hire, evaluate, and counsel Patient Access staff members
- Perform evaluations, train new employees in all aspects of their assigned job
- Supervise and maintain the productivity of employees, and review the quality of patient registration documents
- Ensure all personnel policies are followed
- Effectively manage and direct all areas of registration to ensure quality, productivity, and customer service
Access Manager
03/2010
-
08/2016
Phoenix, AZ
- Act in the capacity of Director in his/her absence
- Assume on-call responsibilities to ensure adequate staff and problem solving
- Work closely and professionally with Nursing and Ancillary Departments in an effort to maintain teamwork approach
- Develop and maintain a thorough knowledge of the NHS, health policy, commissioning process and the purchaser/ provider interface relevant to the therapeutic area
- Identify and anticipate future payer customer needs, constraints and requirements impacting the therapeutic area
- Understand the local patient and treatment pathways for the therapeutic area and the brand
- Strategic payer planning
- Develop UK Value proposition and payer strategy and objectives for the brand/therapeutic area aligned with the business objectives and in collaboration with the wider office and field based Patient Access team and cross-functional teams
- Based on the payer objectives, devise a payer marketing plan outlining key activities and programs to address each of the objectives and key success factors in that therapy area
Value Demonstration & Access Manager
02/2007
-
11/2009
Chicago, IL
- Influence brand forecast, target patients and customer objectives by ensuring the payer and market access constraints are taken into consideration in the customer planning
- Input to Early launch/New product planning for key therapy area medicines
- Ensure coordinated communication of the payer strategy across the organization for key therapy area
- Program Development/Operational Implementation
- Develop the strategic initiatives and key tactics for payer customers
- Develop specific payer materials, toolkits and innovative partnership solutions to enable implementation of the strategic initiatives
- Work in partnerships and projects with external stakeholders to support innovative solutions that support the therapy area
Education
Everest University - Clearwater Campus
2001 - 2006
Bachelor's Degree in Healthcare
Professional Skills
- Strong analytical skills – strong problem solving skills
- Experience working with external NHS customers at a local level having demonstrated Account management skills
- Excellent troubleshooting and problem-solving skills and ability to research and learn outside of formal training
- Proven technical trouble shooting and diagnostic skills
- Strong problem solving & analytical skills; ability to digest & solve complex problems
- Be able to proactively develop your knowledge and skillset, and share that knowledge to cross skill applicable teams
- Strong interpersonal, communication (verbal and written), and organizational skills
How to write Access Manager Resume
Access Manager role is responsible for research, security, training, mac, mainframe, finance, integration, database, procurement, payroll.
To write great resume for access manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Access Manager Resume
The section contact information is important in your access manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Access Manager Resume
The section work experience is an essential part of your access manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous access manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular access manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Access Manager resume experience can include:
- Work in collaboration with the HEOR team to ensure alignment on the development of health economic payer materials (e.g. Budget Impact Models, Financial Planning business cases, Formulary packs)
- Excellent written communication skills, demonstrating the ability to document Information Security policy and briefings with purpose, clarity, and accuracy
- Monthly Review and report on sensitive group access validating I&O processes are effective
- Program/project management skills, including ability to create and maintain project plans, schedules, metrics and progress reports/presentations
- Evangelizing strong information security practices
- Contracting with Providers or Hospitals experience, required
Education on an Access Manager Resume
Make sure to make education a priority on your access manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your access manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Access Manager Resume
When listing skills on your access manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical access manager skills:
- Excellent analytical, problem solving, and decision making skills, applied with a solution-focused attitude
- Excellent people person, open to direction, and commitment to get the job done. Be able to delegate responsibilities effectively
- Highly organised; ability to prioritise; time management skills
- Good team-player with proven record of coaching & mentoring
- Responsible for overseeing all of the emergency department functions, team building and employee development skills
- Data entry experience Skilled in working with spreadsheets, databases and power point presentations
List of Typical Experience For an Access Manager Resume
1
Experience For Identity & Access Manager Resume
- Responsible for working jointly with ER clinical and medical staff to ensure availability, quality and effective services
- Responsible for being available during EPIC scheduled downtimes
- Monitors staff performance through various methodologies including monthly quality/productivity audits
- Continuously improving Privileged Access Management
- Provide mandated OPSEC training to all cleared employees annually
- Processes annual briefings to all cleared employees and debriefings to departing cleared employees
- Develop tailored messages, tactics and programs by key payer/segment accounts
- Ensure payer materials and programs are used and used appropriately with payer customers
- Monitor and coordinate relevant requests from our payer customers through to completion
2
Experience For Identity Access Manager Resume
- Key Account Support/NOM, HOC, Salesforce interdepartmental collaboration
- Work in collaboration with field based teams, in particular the NOMs, to understand the accounts and local priorities to provide strategy and support local teams to achieve access and/or remove and mitigate access blocks
- Link to relevant Regional Business Managers/Directors with payer insights, including supporting local sales teams in improving market access
- Direct payer support at account level with the sales force for brands with no NOM support
- Act as central point of contact for all relevant payer related activities for the therapeutic area
3
Experience For Value Demonstration & Access Manager Resume
- Set up Patient Access Teams for therapy area, across Patient Access Division and Public Affairs, and lead on the joint Patient Access Strategic Plan for those brands
- Accountable for overall payer strategy ensuring alignment with overall brand plan
- Pro-actively seek to understand and find ways to develop understanding of the Sanofi code of ethics, ABPI code of practice and financial controls
- Work with local NOMs and HOCs to support payer needs in specific localities
- Liaise with global and regional Patient Access structure to ensure delivery of tools meet UK needs. Build links and relationships with other function and help establish Patient Access within the UK affiliate
- Leads in direction, security architecture oversight, and management of identity integrations and contact data between University systems, including ERP, CRM, and other systems
- Collaborates with stakeholders across the University to understand and document IAM business processes currently in use and assist in developing and implementing scalable processes based on best practice
- Manages day-to-day operation of identity management functions currently provided by information security team, including authentication, approval of exceptions, investigation, and other tasks
- Ensures documentation of all University identity management systems, including business process, integration architecture, flow charts, source code, and other documentation deemed necessary is maintained
4
Experience For Value & Access Manager Resume
- Serves as main contact for consultation, support and integration of enterprise single sign-on, identity federation, and integration services with departmental IT staff, outside organizations, and vendors to design, evaluate and implement services
- Working with stakeholders, vendors, and IT, identifies, documents, and leads remediation of information security and operational issues impacting University identity management systems
- Leads in developing a vision and execution plan for centralizing and updating IAM to meet University policy and industry best practices using technologies such as multi-factor authentication, single sign-on, and federated identity management
- Five (5) years of experience working in Identity and Access Management function, or related IT Security environment
- Two (2) years of experience leading the development, design and implementation of IAM solutions
- Provides reports and presentations on the status of identity management systems to management and technical staff
- Maintains a deep understanding of best practices and standards for IAM in higher education through contact with professional and trade organizations, peers, technical partners, and other sources
5
Experience For Service Access Manager Resume
- Identity Access Management for global on premise & cloud based systems, access management activities, including operational run, ensuring the end-to-end delivery of service excellence
- Ensure that procedures are followed for access and change control request for all maintained systems
- Ensure data populated as part of the account creation process is consistently recorded across systems to organizational standards
- Ensure all requests are responded to and resolved within SLA
- Ensure accurate records are kept of all requests for audit purposes
6
Experience For Site Access Manager / Specialist Resume
- Act as an escalation point via the Service Desk for all AM related IT issues from customers
- Manages scheduling teams to meet expectations for referral turnaround time, call statistics, quality and customer service. Works closely with Service Line leadership to reduce barriers to scheduling and ensure a great patient experience
- Familiarity with legal/regulatory requirements like SOX, HIPAA
- Serves on appropriate ED task-forces or work-groups
- Remains up to date on specific issues/solutions for ED registration at a local, state, and federal level
7
Experience For Imaging Access Manager Resume
- Establishes performance standards with department director
- Personally reviews all unit patient complaints and actively seeks resolution and/or service recovery including monitoring patient satisfaction benchmark tools and in conjunction with the department director, develops action plans accordingly
- Responsible for staff hiring, new employee on-boarding, employee evaluations, annual training, facilitates staff development, provides employee coaching and progressive discipline
- Responsible for staying well-informed of CSN availability and appropriate use
- Accountable for providing adequate disaster planning, which includes mock drills for front-line staff on a quarterly basis, including all admissions registration staff
- Provide routine engagement supporting team members of all shifts, requiring 24/7 accountability
- Develops annual personal goals with director and seeks out continuing education with regards to regulatory changes and industry standards
- Develop and maintain a thorough knowledge of the NHS, health policy, specialised and highly commissioning process and the purchaser/ provider interface relevant to the therapeutic area
- Develop a UK Value proposition and payer strategy and objectives for the brand/therapeutic area aligned with the business objectives and in collaboration with the wider office and field based Patient Access team and cross-functional teams
8
Experience For Value Demonstration & Access Manager Pipeline Resume
- Work in collaboration with office and field based matrix trams, to understand the key challenges, understand national and local priorities to provide strategy and support local teams to achieve access and/or remove and mitigate access blocks
- Understanding Accenture's information technology solutions and Information Security organization
- Working with Information Security teammates to identify gaps and improvement opportunities
- Employee engagement/Cross-functional collaboration
- Compliance and Ethical Leadership
- Take personal accountability for understanding how to work in an ethical and compliant way. Highlights and, if necessary, escalates the actions or behaviours of internal and external people when they are not appropriate
- Ask questions of colleagues, peers or manager when not sure of the appropriate way to complete tasks to find a solution and helps others when required
- Act as an administrator of the Net-A-Password
- Participate in internal/external audits and ensure compliance with any audits
9
Experience For Lead Access Manager Resume
- Create processes to ensure efficient provision of service and suggest enhancements in processes and technologies
- Liaise with other teams and system owners to resolve issues
- Be aware of legislative, business and IT policies to adhere to our legal and business obligations
- Identity Access Management for global on premise & cloud based systems, access management activities, with the goal of increasing security and productivity while decreasing repetitive tasks, ensuring end-to-end delivery of service excellence
- Identify and deliver operational efficiencies within Identity Access Management
- Act as an escalation point via the Service Desk for all Access Management related IT issues from customers
- Set-up the outsourcing of the access provisioning service and integrate it with Service Desk. Maintain the catalogue of user roles and access profiles helps keep the different groups straight. Monitor the vendor’s performance,
- Coach, mentor and evaluate field technician’s job performance
10
Experience For Land Access Manager Birmingham, UK Resume
- Devise market access payer strategy and access/value demonstration tools, ensuring projects are delivered in a timely manner and providing consistent, high quality support across the portfolio, thinking strategically around how best to achieve timely access to Shire’s medicines on behalf of patients
- Effectively represent AABP positions and requirements at regional and Global planning and strategy meetings
- Develop real world evidence strategies to enhance value propositions and payer engagement
- Prioritizes workload daily and adjusts staffing model as needed to ensure adequate coverage
- Identifies relevant trends by reviewing available reports and initiates process improvement activity when warranted
- Accepts ownership for initiating new or enhanced process improvement projects once sanctioned by the department director
List of Typical Skills For an Access Manager Resume
1
Skills For Identity & Access Manager Resume
- Strong Project Management with experience coordinating broad cross functional teams
- Demonstrated experience in project / process management to deliver outcomes
- Communication Skills with executive presence
- BS or equivalent + 9 years related experience, or MS + 7 years related experience -
- Able to work effectively with other groups and teams. -
2
Skills For Identity Access Manager Resume
- Handle multiple, competing tasks while managing various,high-priority deadlines
- Experience in patient scheduling, registration, and/or billing
- Experience of defining and implementing Roles-based Access Control (RBAC)
- Have the ability to multi-task efficiently, using your initiative and also be an effective team player
- Familiarity of Service Desk systems and processes with experience using BMC Remedy
- Experience working with Information Security team
3
Skills For Value Demonstration & Access Manager Resume
- Experience communicating with senior management
- Benefit to have experience working with ServiceNow
- Work in a team environment, take direction and guidance, prioritize, and meet deadlines for wide-ranging technical projects
- Experience in the areas of market access, healthcare marketing, or HEOR of advantage
- Patient Rounding for Metric Verification and Improved Experience
- Experience of operating in an Attribute-based Access Control (ABAC) environment
- Strong knowledge of key IAM principles
- Excellent written and verbal communications, be able to communicate in a clear and succinct manner
4
Skills For Value & Access Manager Resume
- Experience with Physical Access Control System (PACS), Logical Access Control System (LACS), Public Key Infrastructure (PKI), RSA Tokens, and PIV technologies
- Experience with creation and implementation of role-based access control groups
- Experience in procurement and use of encryption technology to enable secure exchange of identity and access management information
- Experience with allocation of privileged access accounts to employees and authorized third parties
- Experience in crafting easy to understand messaging and automate Identity and Access Management (IAM) governance and deployment dashboards
- Strong understanding of Japanese healthcare system and policy formulation process
- Experience working with industry associations
- Experience working in new product launch and/or regulatory affairs and/or related function for at least 3 years
- Experience managing a team of resources
5
Skills For Service Access Manager Resume
- Five (5) years’ of work experience as a Supervisor within rope access industry
- Five (5) years’ experience as IRATA and/or SPRAT certified Level III Rope Access specialist
- Significant experience with solutions such as SailPoint, RSA Aveksa, and Identity and Access Management Suite
- Strong understanding of Japanese pricing and reimbursement system
- Access management experience required
- Five (5) or more years of managed care account manager or equivalent experience is required, previous large account management role, desired
- Valid PR Driver's License
- Broad Information Technology experience – 3 years with IAM and security
- Experience developing decision making tools to support tender submissions
6
Skills For Site Access Manager / Specialist Resume
- Demonstrated ability to work cross functionally and collaboratively
- Monitoring & regular reporting of system access controls including defining, reporting & analysing KPIs
- Understanding of Sanofi UK Patient Access processes and supporting functions
- Working Knowledge: Managed Care Operations, Contracting Strategy, Healthcare Systems Structure and Function
- Understanding of single-sign-on integrations using Active Directory and some combination of LDAP, CAS, SAML, or federated services
7
Skills For Imaging Access Manager Resume
- Developing Clerical Staffing Schedules and Coverage Maps
- Managing Employee Performance / Human Resources Issues / Time and Attendance
- Disseminating AMGEN’s view in policy forums
- Pricing & negotiation with authorities
- Understanding of emerging technologies in IT such as a Cloud Platform as well as the associated security risks
8
Skills For Value Demonstration & Access Manager Pipeline Resume
- Modelling assumptions and inputs for cost-utility submissions
- Understanding the barriers to acceptance of new solution, ability to drive the change& adoption
- Understanding HECON model & ability to translate data into clear value messages
- Knowledge of insurance products and plan design, including but not limited to, pre-authorizations of patient procedures and billing
- Knowledge of insurance products and plan design, including but not limited to, pre-authorizations of patient procedures and billing#
9
Skills For Lead Access Manager Resume
- Certification in IAM products including SailPoint, Oracle, ForgeRock, Ping, Okta, CA, Microsoft
- Employee Rounding, Counselling and Development
- Work with Marketing, Finance and other functions to ensure business plans and forecasts incorporate latest pricing and reimbursement assumptions
- Stay abreast of new and developing technologies and competitive forces
- Able to work in business activities, during overnights and weekends
- Certificate Level Health Economics ( or similar, or willingness to undertake training)
- Joint Commission Compliance Rounding and Site Management
10
Skills For Land Access Manager Birmingham, UK Resume
- Provide advice to colleagues relating to access issues
- Ensure handover of systems coming into support are understood and documented from an access perspective
- Performance reporting against SLA’s and KPI’s across all of the service management areas
- Develop and implement robust pricing strategies for all AABP products.
- Lead cross-functional pricing teams in negotiations with MHLW
- Actively represent AABP in the Pricing Committee of PhRMA Japan and other relevant industry associations
- Develops, implements and maintains formalized training plans for ABC access personnel
List of Typical Responsibilities For an Access Manager Resume
1
Responsibilities For Identity & Access Manager Resume
- Assist in the design, conduct, and reporting of high quality HEOR studies/ tools to generate scientific evidence to demonstrate the value of Shire's products
- Demonstrated track-records in leading commercial operations
- Experience with Windows, UNIX, Mainframe and/or other operating systems
- Five+ years experience required in management of security administration operations, provisioning systems, tools and processes
- Experience working with security software and tools
- Adding and removing users from security groups in Active Directory
- Creating shared mailboxes and granting users access with Microsoft Exchange Management Console
2
Responsibilities For Identity Access Manager Resume
- Creating and distribution lists and granting users access with Microsoft Exchange Management Console
- Also to support pricing and HTA submissions for new and existing products (including epidemiological inputs and comprehensive budget impact models)
- Expert at aligning discovered business requirements with IAM program outcomes, metrics, and UAT testing processes
- Deep understanding of Active Directory, including security, group structures, and policies
- To work with the GRC team to provide application access attestations and toxic combination alerting and reporting
- Ensures relevant input is reflected in pricing/value dossiers
- Anticipates new trends (national / international), influencing the market access environment and Roche Diagnostics business results
- Analyze and respond to service desk incidents regarding account management activities
3
Responsibilities For Value Demonstration & Access Manager Resume
- In depth knowledge of Information risk concepts / relating business needs to security controls
- Accountability for training materials and sessions for new team members
- Accountability for continuous improvements to support processes and training sessions
- Accountability for regular communication and working sessions with Information Security team
- De/provisioning accounts in Active Directory
- Apply deductive reasoning in order to troubleshoot problem access issues
- De/provisioning accounts in RSA ACE Server Administration
4
Responsibilities For Value & Access Manager Resume
- Results-driven, logical and methodical approach to achieving tasks and objectives
- Knowledge of health economics, health technology assessment and familiar with the global pricing system and healthcare system
- Knowledge about Imaging modalities, exams and procedures
- Previous work history managing diverse teams of 5-15 individuals,with varied roles
- Reviews and recommends new or changes to existing policies to limit access to and govern the use of information, information systems, and facilities
5
Responsibilities For Service Access Manager Resume
- Identify systems problems, determine level of urgency, work with technical team and communicate to impacted IT teams regarding issues/status/resolution
- To provide advice to the Development teams on putting best practice IDM principles into custom applications
- Lead management reporting’s and escalations
- Responsible for ensuring the safe, reliable and secure access to SAP applications under E2E Accountability
- Clerical Supply Ordering
- Develop / implement strategies to increase cash collections
6
Responsibilities For Site Access Manager / Specialist Resume
- Provide budget recommendations and projections to PRMO Finance in coordination with HCA/COD approval
- Monitor monthly budget performance
- Identify cost savings within operation
- Achieve Financial Balanced Scorecard goals
- Work closely with regional and Global colleagues to create alignment and value
7
Responsibilities For Imaging Access Manager Resume
- Develop cross-functionally reimbursement strategies to optimize the value of the AABP portfolio
- Closely monitor changes in external pricing and reimbursement environment, identify potential opportunities and challenges for AABP products, and make recommendations for how best to respond
- In collaboration with VAP Director and others, implement market access strategies to shape policy environment so as to create optimal business conditions for AABP products
- Shape service redesign/development strategies in conjunction with both specialised commissioning and service development manager with the aim of creating solutions to uptake barriers
- Manages the day to day operations of their assigned scheduling, registration, and/or authorization unit. Staffs personnel to meet the departmental needs
- Monitors staff performance through various methodologies including monthly quality/productivity audits. Establishes performance standards with department director
- Ensures all departmental, IRC, ICE, and campus policies are followed within the unit
- Responsible for staff hiring, new employee on-boarding, employee evaluations, annual training, facilitates staff development, provides employee coaching and progressive discipline when necessary
- Personally reviews all unit patient complaints and actively seeks resolution and/or service recovery. Monitors patient satisfaction benchmark tools and in conjunction with the department director, develops action plans accordingly
8
Responsibilities For Value Demonstration & Access Manager Pipeline Resume
- Demonstrates knowledge of individual responsibility and ensures staff preparedness following established Joint Commission standards and facility safety and emergency preparedness standards
- Patient Service Associates 8
- Financial Care Counselors 2
- Ensures Market Access excellence by aiming for the optimal pricing, reimbursement and launch timing in collaboration with global, regional and local cross-functional teams
- Identifies key stakeholders and establishes relationships with key influencers and decision makers to facilitate optimal market access for new Roche Diagnostics CAC products and to maintain/optimize market access for existing products
9
Responsibilities For Lead Access Manager Resume
- Provides sound financial planning, budgeting, monitoring and analysis to support cost-effective operation of Patient Access Services
- Contributes in shaping the healthcare environment and market access process in the therapeutic area domains where Roche Diagnostic CAC is active
- Develops and defines strategies for obtaining and maintaining market access for the Roche Diagnostics CAC product portfolio through generating payers’ insights and tailoring the global/regional value story
- Leads the business development team and the market access action plans
- Prepares, submits and follows-up of reimbursement files in line with defined strategy
- Ensures delivery of health economic analyses where required
- In-depth knowledge of the diagnostics/ healthcare market .Understanding of system (reimbursement system, funding sources, HC services delivery system) drivers of change; Public and Private set up
- Identification, mapping & management of relationships with top medical clinic financial stakeholder
- Relation with Roche Pharma local affiliate
10
Responsibilities For Land Access Manager Birmingham, UK Resume
- Preparation / submission of Value dossiers to authorities
- Initiate meaningful Clinical studies
- Identification & management of relationships governmental bodies, MOH, evaluation committees, HTA agencies, national disease related institutes
- Influence medical guidelines
- Works in conjunction with the nurse manager and staff to ensure that the Ruth and Carl J. Shapiro Pavilion patients are comfortable, and that any special requests or needs are accommodated, whenever possible; addresses issues or concerns and anticipates patients’ needs, in order to maintain high levels of patient/family satisfaction
- Develops and implements departmental patient satisfaction survey; conducts detailed analyses of departmental and Press Ganey surveys; takes corrective actions, as appropriate
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