Account Engineer Resume Sample
Tremayne Powlowski
719 Volkman Mall,
San Francisco,
CA
+1 (555) 224 1616
Work Experience
Account Executive Engineer
05/2017
-
PRESENT
San Francisco, CA
- Provide efficient and accurate pre-sale technical support by evaluating customer needs and recommending solutions
- Analyze customer power systems and load requirements to select appropriate units for customer applications
- Develop and maintain customer relationships through excellent customer service skills
- Interpret customer specifications, drawings and schematics to provide quotes and solutions
- Cross reference competitive product
- Be available and manage daily phone and email activity to provide solutions for internal and external customers
- Communicate sales leads to field sales organization and product line
Account Engineer
01/2013
-
01/2017
Chicago, IL
- Manage and administer pricing programs such as deal registrations and special discounts
- Provide quotations per customer requirements according to channel pricing structures
- Be a single point of customer contact, owning and helping resolve post-shipment issues as appropriate
- Travel to customer or company events and locations to represent organization, train on products and processes, and participate in sales events
- Performs code reviews for P+ customers as requested; involving TAM and/or Engineering Services
- Be willing to periodically work outside our normal business hours (on call, evenings and weekends)
- Proficient understanding of TCP/IP protocols and the OSI model
- Proficiency with Windows OS
Enterprise Account Engineer
11/2008
-
09/2012
Los Angeles, CA
- Skillful understanding with enterprise architectures
- High intelligence of DNS protocol/BIND
- Adept knowledge of high availability architectures, VLANS and Routing (L2/L3) and TCP/IP
- Possess good judgment skills and the ability to put the customer first
- Be a self-starter and show initiative with the ability to work past barriers
- Analytical thinker with a powerful skill to attention to detail
- Strong comprehension and ability to relay technical information to customers and peers with varying skill levels
- Superb customer communication, interpersonal, and advocacy skills
Education
University of Texas at San Antonio
2003 - 2007
Engineer's Degree in Engineering
Professional Skills
- Strong interpersonal, verbal and written communication skills (required)
- Strong presentation skills (required)
- Analytical and report-writing skills (required)
- Basic Computer Skills including MS Outlook, Word and Excel
- Risk engineering experience at field level with relevant experience in high hazard commercial property accounts
- Working Knowledge of ArcGIS Engineering experience with utility infrastructure work
- Previous experience of working for a major insurance carrier or broker in field and/or account engineering
How to write Account Engineer Resume
Account Engineer role is responsible for analytical, software, training, database, purchasing, security, architecture, reporting, design, digital.
To write great resume for account engineer job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Account Engineer Resume
The section contact information is important in your account engineer resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Account Engineer Resume
The section work experience is an essential part of your account engineer resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous account engineer responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular account engineer position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Account Engineer resume experience can include:
- Successful technical service, technical sales, sales engineering, engineering or field sales support experience
- Demonstrate in-depth knowledge of market and customers to develop and execute successful business plan, including sales goals and strategies
- Experience directly supporting F5 technologies highly desirable
- Experience handling numerous accounts and projects concurrently, with short deadlines
- Account engineering experience and one or more professional designations (e.g. CFPS, CRM)
- Developing strategies to ensure FM Global engineering services meet internal (underwriting) and external client and prospect requirements
Education on an Account Engineer Resume
Make sure to make education a priority on your account engineer resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your account engineer experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Account Engineer Resume
When listing skills on your account engineer resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical account engineer skills:
- Strong analytical and problem-solving skills with ability to balance attention to detail with achieving results
- Work in a team, result orientated with strong planning, problem solving and analytical skills
- Possess excellent communication, presentation, selling, time management, analytical and teamwork skills
- Effective communication and organization skills and ability to work in a demanding environmen
- Balance attention to detail with focus on key objectives as well as effective problem solving and decision-making skills
- Effectively manage/motivate cross-functional project teams to meet Schaeffler and customer expectations re: deliverables and timing
List of Typical Experience For an Account Engineer Resume
1
Experience For Power Quality Account Engineer Resume
- Working knowledge of office equipment and Microsoft Office products. Strong familiarity with the operation of Energy Management Systems, HVAC Systems and/or Temperature Controls required
- Field security experience in project installations or service experience
- Effectively manage change with corporate customers and
- Program, and validate complex DDC systems
- Travel internationality – holder of a valid passport or green card
2
Experience For Account Executive Engineer Resume
- Experience in land development design or construction inspection
- Willing to be flexibility to work overtime and weekends as the business requires, including occasional overnight stays
- Diagnose energy opportunities with customer’s facilities and provide small energy projects that solve customer issues/opportunities
- Build customer confidence, through the creation of engineering reports which are compliant with the customer’s needs, to qualify new sources and new pieces of equipment
- Follows standards-based processes defined in F5’s Quality Management System (QMS)
- Coordinate with the CTR Water Design and Construction teams
3
Experience For Enterprise Account Engineer Resume
- Assist as needed with development of solutions working with all direct sales team members to include the intelligent service energy engineer and Intelligent Service Team Leader
- Work with customer IT professionals to establish connectivity to cloud based software platforms
- Supports development of project/program and service plan
- Administration of the in place service plan to involve face to face time with the customer
- Supports delivery of semi-complex projects or programs on Vessels
- Travel to and from marine port locations to perform work and customer meetings
4
Experience For Account Management, Senior Engineer Resume
- Accurately assess and evaluate global risk information to obtain a competitive advantage for our customers, prospective customers and FM Global
- Consistently achieve risk improvement on a corporate basis
- Well founded in engineering principles and well versed in many phases of industrial loss prevention, including general knowledge of mechanical and electrical integrity
- Formulate, review and approve MFLs for new and existing accounts
- Produce Account Summary Reports (ASRs) where appropriate
- Improve risk quality of accounts
- Undertake limited field work for accounts handled
- Take part in technical projects as required
5
Experience For Intelligent Services Account Engineer Resume
- Complete equipment installation, repair, tower cleanings and other work as assigned
- Maintain a high standard of service and customer satisfactions so that no customer complaints originate as the result of poor customer service
- Maintain effective two-way communication with the primary representative, or their supervisor if they are not available, so that they are continually aware of all personal, business and training needs
- Responsible for all aspects of safety on the job, including the operation and maintenance of assigned company vehicle, the compliance with Synergy Services Safety, HAZMAT & Product Stewardship policies
- We rely on the diversity of our workforce to drive our growth and success. Our competitive salaries and benefits, as well as unlimited opportunities for professional growth and development, make US Water a great place to work
- Perform scheduled and unscheduled remote preventative maintenance, inspections, site surveys, and remote service requests including modifications of system programming and database as need or requested by customers. Communicate with Customer and or Account Manager inspection/service findings
- Partners closely with account managers and energy engineers for customer reports and consultations
- Able to work within a team environment and provide leadership and promote the team and customer goals
- Learn to develop and maintain close working relationships with client representatives responsible for making or influencing purchasing decisions. Interact with relevant parties to negotiate sales, develop terms, resolve disputes and address quality-related issues
6
Experience For Intelligent Service Account Engineer Resume
- Develop account plans that include account strategies, objectives, identify opportunities and associated plans/ tactics and player maps for the assigned accounts
- Evaluate and access competing products / solutions and their market positions; develop and implement strategies and plans to differentiate products from the competitors
- Strong familiarity with the operation of Energy Management Systems, HVAC Controls Systems, HVAC Equipment/ Systems and/or Temperature Controls required
- Conduct product demonstrations either at the request of customers or as part of a program to carry out demos of strategic products
- L&W related Services and Service Products
- Other L&W products as determined by management
- Using Field Engineering reports and account level reviews to provide account and location level risk assessments to enable Account Managers to appropriately underwrite the risks
- Working with clients at both a corporate and local level, evaluating the probability and magnitude of loss potentials and ensuring this is properly communicated and understood both internally and by the client
7
Experience For Force Account Water Engineer Resume
- Excellent communication skills: written, presentational and verbal
- Flexibility in prioritising and handling diverse activities and workload
- Experience in field engineering and completion of the Chemical Specialist Fundamentals class
- Developing risk improvement plans in cooperation with clients and driving these to completion in partnership with field engineering and client personnel
- Working with Sales and Account Management on developing prospects to ensure the continued growth of the operation
- Complete all necessary training in a tailored development plan, including attendance at Account Engineering and client service training courses in Norwood and periods as needed in the other Chemical Operations offices
- Managing the activities in Turkey according to company’s operation procedures in safe way
- Increasing sales. of OE and AM in designated account
8
Experience For Engineer for Account Manager Entry Position Resume
- Visiting designated account's sites in Turkey in regular basis in order to meet customer’s needs
- Creating opportunities in designated account's sites
- Utilizing assessment tools such as Visit Planner, SprinkCalc, Horizon, DustData, Roof Calc, MyVisit, Risk View, and Risk Console or industry equivalent
- Driving risk improvements to benefit of client and profitability of company
- Energy Management and or Re-commissioning training/certifications desirable
- German speaking with proficiency in English. Another language would be useful
- Diagnose and troubleshoot Direct Digital Control Systems and components using PC- based tools and applications
- Perform calibration of Building Management System Input/Output components
9
Experience For Water Force Account Engineer Resume
- Technical knowledge of Bosch BMS video management and training
- Technical knowledge of Milestone or Siveillance video management and training
- Proficiency with Microsoft tools, including MS Word, Outlook, Excel, Access, and PowerPoint
- Ensuring to maximize the sales opportunity and volume of the complete Weir Minerals product portfolio in the offered and on-going sales projects and participating in these activities when required
- Good knowledge of MS Office Applications, Outlook & SAP
- Customer complaint control and support sales/service team in this area
- Follow up quotation s sent to customers
10
Experience For Service Account Engineer Resume
- High ethical standards & integrity,
- Provide exceptional customer service to internal and external customers through performance and execution of BAS service agreements, BAS retrofit projects, intelligent service agreements and system service
- Develop strong customer relationships with building owners, work in coordination with the BAS service team leader or Intelligent Service Service Manager and direct sales team in developing system solutions
- Electrical or software industry experience
- Increase the BAS service agreements and pull through business from these agreements
- Read and interpret Mechanical, Electrical and Control System design documentation and Sequence of Operations
- In-Depth knowledge of Building Automation Control and related systems [Architecture, User Interface, Programming, Troubleshooting]. Specific knowledge of one or more of the following is desirable
List of Typical Skills For an Account Engineer Resume
1
Skills For Power Quality Account Engineer Resume
- Four (4) to ten (10) years of related experience and/or training; or equivalent combination of education and experience
- Building strong relationships with the designated account's decision makers
- Experience in Project management
- Maintenance experience in industrial applications
- Related Chemical service experience and the ability to interact well with customers
- Demonstrate comprehensive knowledge of Eaton’s and competitive products (including legacy units)
- Working knowledge of internationally recognised fire protection standards (e.g. NFPA Codes) as well as local asset protection standards (required)
- Identifying customer’s OE anf Spare parts needs upfront
- Developing of sales presentations
2
Skills For Account Executive Engineer Resume
- Generating loss expectancies for proper risk underwriting
- Evaluating natural hazards exposures including earthquake, flood, and coastal wind
- Identifying the source and solution of active and potential failures within the building’s mechanical and electrical systems
- Applying FM Global Standards / Data Sheets
- Maintain current business in addition to achieving sales growth targets and continuously improving/deepening customer relations
- Address DWM - Bureau of Engineering Services requests for information on existing facilities and on projects by other agencies
3
Skills For Enterprise Account Engineer Resume
- Assists Underwriting with marketing Liberty Mutual products and services to brokers and prospective clients
- Responsible for remote BAS diagnosis, tuning, troubleshooting, and repair
- Respond to “Existing Facility Protection Requests” issued by the City of Chicago Office of Underground Coordination
- Assist with project status tracking in Excel database
- Leverage knowledge of your customers’ environments to assist support engineers and service teams in better serving your customers
- Keep customers informed of the latest engineering technology Schaeffler has to support them
- Obtain prototype, production tooling and production orders
4
Skills For Account Management, Senior Engineer Resume
- Maintain forecast data and support quote and engineering proposals
- Performs code reviews for P+ customers as requested; involving SDM and/or ES as needed
- With GMAE guidance, develop and manage an engineering resource plan that meets company and individual customer and/or prospect needs
- Manage the achievement of global engineering consistency on an account basis
- Obtain customer and/or prospect understanding and agreement on the key hazards and the corporate impact of the exposures
5
Skills For Intelligent Services Account Engineer Resume
- Manage the customer engineering relationship
- Guide and inform underwriting decisions at account level
- Conduct preventative maintenance/repairs on chemical feed pumps. Maintain inventory of spare parts, tubing, and lube oil for each pump
- L&W (Lorentzen & Wettre) Paper Testing Instruments
- Ensure the reporting procedures are followed reported information is sufficient
6
Skills For Intelligent Service Account Engineer Resume
- Maintain up to date records and follow touch-points of agreements from start to finish, order processing
- Products samples/trials and tracking it
- Complete the sales documents and Maintain database containing sales information
- Well-developed customer network in Turkish mining and aggregate business is an asset
- Enthusiastic, self-motivated and willing to learn
- Perform service and construction work on various building automation, security, and complex electric/electronic control systems as follows
- Examine/review proposed plans for impacts to DWM facilities
- Design and produce plans, as well as the necessary paperwork, to temporarily/permanently remove/relocate impacted water facilities
- Design and produce plans and the necessary paperwork for new water service connections
7
Skills For Force Account Water Engineer Resume
- Coordinate with the CTR Water Main Design and Construction teams
- Constantly review priorities and work with leadership, customers and underwriters to meet urgent deadlines by providing accurate and focused reports and analysis (required)
- Engage with Director and C-Level executives to understand business needs
- Identify and initiate new project introductions
- Coordinate the resolution of production startup and run at rate issues
8
Skills For Engineer for Account Manager Entry Position Resume
- Coordinate resolution of quality, delivery, inventory and receivable issues
- Put the best/appropriate Schaeffler resource in front of the customer
- Translate customer needs into Schaeffler technology
- Engage with your customers to understand business needs
- Develop, implement and monitor customized Special Servicing Instructions (SSI’s) to guide the property risk engineering services being provided on specified accounts
- Assists with Property Claims loss investigations and communicates post loss lessons learned and associated risk improvement recommendations to all internal and external stakeholders
- Maintains the relationship with Customer through continuous communication and active understanding of their current satisfaction rates with the products / services received from the IT department
- Communicates needed improvements within technology as well as aligning with technology managers on business issues
- Ensures that senior management on both sides are well aware of events related to deliverables as well as people, and systems issues that could create significant impacts on deliverables
9
Skills For Water Force Account Engineer Resume
- Good hand-eye coordination, visual and auditory acuity
- Excellent technical written and verbal communication
- Walk up and down stairs, ladders, etc
- Proficient in systems and PC applications (Windows, Outlook MSWord, Excel and database
- Obtain PE License in Illinois within 12 months
- Basic knowledge of mechanical and electrical systems required
- Lift and move heavy loads
10
Skills For Service Account Engineer Resume
- Hands-on Infrastructure / Troubleshooting / Systems Administration / Networking / DevOps / Applications Development experience in a distributed systems environment
- Advanced experience in one or more of the following areas: Software Design or Development, Content Distribution/CDN, Scripting/Automation, Database Architecture, Networking, IT Security, BigData/Hadoop/Spark, Operations Management, Service Oriented Architecture
- Perform low voltage electrical testing, troubleshooting and repair, using electrical meters and basic hand tools
- Loss prevention consulting and solutions providing
- Address DWM-Bureau of Engineering Services request for information on existing facilities and on projects by other agencies
List of Typical Responsibilities For an Account Engineer Resume
1
Responsibilities For Power Quality Account Engineer Resume
- Installation & Construction experience is desirable
- Self starter and motivated to win
- Ability and willingness to travel 70%
- Risk identification and assessment of hazards including various construction types, ignitable liquid processes, combustible dusks, complex manufacturing processes, supply chain and analysis, and human element programs
- Large projects in Security with hands on experience
- HIGHLIGHTED IS EXTREMELY IMPORTANT
- Travels is required
2
Responsibilities For Account Executive Engineer Resume
- E.I.T or PE
- Develop comprehensive Account Reviews for the Underwriter, in accordance with Engineering and Underwriting guidelines, in order to influence positive underwriting decisions and outcomes. Also, develop and present comprehensive Engineering Service Stewardship reports which serve as a platform to partner and relationship build with key external stakeholders
- Collaborates with Commercial Property management and other Liberty Mutual business units (EB, Inland Marine, RCS, Casualty, etc.) in developing policies, procedures, guidelines, service tools, technical resources, techniques and new products in order to support and enhance the delivery of internal and external property risk engineering consulting services
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