Account Leader Resume Sample
Helena Nikolaus
6650 Jordi Spurs,
Los Angeles,
CA
+1 (555) 676 6200
Work Experience
Account Leader
01/2016
-
PRESENT
Boston, MA
- An ability to comprehend and address the client’s issues from a business perspective, communicating to the client how Conduent can help address these issues
- An ability to be practical and focuses while thinking creatively
- Understanding of how to lead, manage and grow a services practice efficiently and profitably
- The ability to assemble disparate, matrixed professionals and influence them successfully to work together
- A proven “make it happen” mindset
- Passion for business; personal dedication
- Exceptional oral and written communication skills; including the ability to communicate complicated subject matter clearly; persuasive presentation skills; a talent for listening actively and well
- Outstanding interpersonal skills; a demonstrated ability to work collaboratively
- A sense of humor and the flexibility to navigate successfully in a highly matrixed, rapidly changing organization
Service Account Leader
07/2013
-
08/2015
Detroit, MI
- A commitment to efficiency, effectiveness, and quality
- Technical chemical sales in pulp and paper
- Extensive knowledge in specialized functions
- A wide and comprehensive acquaintance with, and understanding of, both general and specific aspects and the technical phases of the job and their practical application to complex problems and situations ordinarily encountered
- Demonstrate a full understanding of Shire’s Rare Diseases products, market and commercial strategy
- Understanding the Business - Good business & financial acumen
- Focusing on performance - ensuring accountability and driving results
- Have great influencing skills / leading without direct authority
Core Account Leader
11/2010
-
02/2013
Phoenix, AZ
- Responsible for the accuracy and predictability of each unit’s financial performance through the utilization of the forecasting process. Responsible for communication of deviations and action plans to regional and divisional leadership
- Knowledge and understanding of all Global Privacy and Anti-Competition Policies (including but not limited to GE Healthcare HIPPA Guidelines, NEMA Regulations, etc.) and operates within them to ensure that no company policy or US / Int’l Law is broken
- Knowledge and understanding of all Environmental Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or US / Int’l Law is broken
- Presents and sells One GE Healthcare Service Contracts at Point of Sale and at Renewal (maximize Capture rate) for key customer accounts
- Delivers objectives in terms of growth revenues for the assigned key customer accounts
- Focals sales contact for all key accounts within a defined territory. Manages strategic relationships
- Effective coverage of current install-base customers (teaching hospitals, private hospitals, clinics, diagnostics centers, packagers, Ministry of Health, etc.) to understand their needs by capturing the voice of the customer and
- Reviews reports on customer’s existing business to determine opportunities for additional revenue
Education
Upper Iowa University
2006 - 2010
Bachelor's Degree in Life Science
Professional Skills
- Strong leadership skills and proven track record in building teams
- Strong problem solving skills with an ability to identify key issues, structure analysis and solid business cases and provide recommendations effectively
- Excellent negotiation capabilities and demonstrated influencing skills
- High-level service skills, oral and written communication, interpersonal, organizational, and problem-solving skills
- Strong technical aptitude. Excellent verbal and written communication skills. Success selling to complex OEM’s and supply chains
- Superior presentation skills, communication skills
- Strong analytical agility and problem-solving skills
How to write Account Leader Resume
Account Leader role is responsible for leadership, languages, customer, selling, presentation, organization, closing, research, retail, finance.
To write great resume for account leader job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Account Leader Resume
The section contact information is important in your account leader resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Account Leader Resume
The section work experience is an essential part of your account leader resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous account leader responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular account leader position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Account Leader resume experience can include:
- Be a selling expert: demonstrate a comprehensive knowledge of selling principles, and strong
- Experience with strategic/consultative selling to large, complex institutions preferably with direct card industry and/or financial sector experience
- Scientific expertise and scientific selling - Demonstrate strong knowledge of diseases and products
- Experience using Microsoft Office software package including Outlook and computers use
- Demonstrated multi-disciplinary knowledge, i.e. product development, business development, marketing, operations, risk, and emerging technologies
- Significant experience across sectors and services in highways including senior delivery positions
Education on an Account Leader Resume
Make sure to make education a priority on your account leader resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your account leader experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Account Leader Resume
When listing skills on your account leader resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical account leader skills:
- Senior level presentation and communication skills; ability to communicate effectively verbally and in writing to all levels within the organization
- Advanced presentation and communication skills; ability to communicate effectively verbally and in writing to all levels within the organization
- Excellent writing skills and experience of report writing
- Demonstrated ability to work collaboratively: communicating, building relationships, and influencing effectively, with all stakeholders
- Good interpersonal and team coordination skills
- Excellent verbal and written communication skills with ability to clearly convey concepts and solutions succinctly
List of Typical Experience For an Account Leader Resume
1
Experience For Service Account Leader Resume
- Strong leadership skills and ability to lead and develop a team of industry professionals
- Strong leadership skills and ability to lead and develop industry professionals
- Prioritization, time management and project management skills
- Proven experience of successfully project managing the bidding process for technical and transaction advisory to PPP and project finance transactions
- Knowledge of the pharmaceutical/healthcare environment with an emphasis on account management skills
2
Experience For Key Account Leader Resume
- Three (3) years prior account management and/or provider relations experience in the health solutions industry , preferably in the managed care industry
- Proven experience of successfully structuring solutions for clients
- Proven experience of successfully project managing technical and transaction advisory to PPP and project finance transactions
- Possession of other language skills that apply to the East Asia market is an advantage
- Good understanding of Polish health care system
3
Experience For Core Account Leader Resume
- Complete understanding of the Mott MacDonald CLASS principles for effective risk management
- Direct retail industry experience is highly desirable
- Demonstrate deep knowledge and expertise in healthcare economics, financial and business acumen, and supply chain management
- Assist the Technical Director in validating competence and advancing staff capability
- Experience with budget responsibility
- Experience in provider network enhancement
4
Experience For Key Account Leader for Fca Resume
- Direct travel industry experience is highly desirable
- Significant experience across the public sectors, and services
- Experience in senior delivery or client positions
- Experience in managed care and contracting
- Experience in a strategic or leadership role within an integrated delivery system
- Be accountable for the delivery of excellent projects
- Experience in the East Asia market is an advantage
5
Experience For BT Global Account Leader Resume
- Strong knowledge of one or more Mott MacDonald core infrastructure areas (Energy, Water, Transport, Built Environment)
- Experience with retail customers in the animal protein industry
- Experience with the sales process of case ready proteins or processed proteins
- Start-up experience can be valuable
- Multi-species protein experience
6
Experience For Portfolio Account Leader Resume
- Playing an active role in building the firm by
- Mentoring / coaching junior colleagues to support their development within the organization
- Developing and Implement a South American T&D Strategy D
- Managing team of national account display sales people
- Managing risk and commercial performance on projects for their Accounts
- Knowledge of print and digital marketing including supporting websites and e-commerce
- Sales negotiation and deal closure at the customer, interfacing with all key buying influencers such as direct users of the product, department heads, managers
- “Closing the deal” with existing and new clients to meet sales targets for business streams
- Evaluates and resolves calibrating and troubleshooting problems
7
Experience For Options & Upgrade / Service Account Leader Resume
- Demonstrable advanced understanding of the key commercial and governance risks that need managing for the successful delivery of a portfolio of projects
- Execute the selling process in a manner that is concise, compliant, professional, ethical, and persuasive; and which leads the customer to action
- Develop new business opportunities/ sales pipeline leveraging full suite of MasterCard products and solutions, including co-brands, prepaid and commercial products, MasterPass, Advisors’ data analytic services and other MasterCard products service innovations or enhancements
- Provide inputs to Region Service Marketing Manager to increase strategies efficiency
- Conduct regular core team meeting to discuss account and coordinate sales activities across the team and the account in order to ensure optimal coordination
8
Experience For Account Leader Euna Transmission Projects Resume
- Deliver for assigned account(s) Service Sales OP by managing key process actions to make
- Fluency in English and in at least one of the following languages: French, Dutch, German or Spanish
- Has held senior project delivery positions on world class and challenging projects of significant scale and complexity
- Technically competent in handling customers
- Thorough understanding of Ciena current and future portfolio – across hardware, software and services, and ability to communicate their value to the customer’s business
- Prospecting for new private practice sector customers and business in addition to growing and maintaining the existing customer portfolio, and qualifying new leads to maintain identified business to support a balanced sales funnel for future sales
- Establish strategic business relationships within targeted IDNs through developing contacts high and wide within the accounts and coordinating with field sales teams to deliver high value solutions
9
Experience For Operational Account Leader Resume
- Develop and Implement the business plan and strategy for each targeted IDN (Integrated Delivery Network) by demonstrating strong collaboration, communication and teamwork with both the IPD and C(3)SD Divisions to jointly meet and exceed objectives
- Conduct professional and impactful business reviews to help customers understand current trends, deliver savings opportunities, identify key initiatives and facilitate projects that drive value to the IDN and to 3M
- Supports the local sales team and peers and provide input internally within sales and marketing teams for strategies that might help grow and defend the Medical Key Account Group’s market share
- Responsible for prospecting and sales
- Participating in professional societies and advocacy groups to identify and select KOL’s for thought leadership and awareness building. Supporting development of regional KOL’s in collaboration with Regional Service Marketing
10
Experience For Outside Account Leader Resume
- Demonstrate strong project management expertise
- Generate proposals, prepare service contract quotations, plan customer meetings, and demonstrate services value in assigned territory
- Drive a good balance in focus on the various products and segments within the portfolio
- Successfully navigate within a complex matrix management environment
- Examine customer’s process and pain points to identify potential applications for 3M products, and translate customer needs to the appropriate 3M functions
- Actively collaborates with Global Key Account Team contributing in establishing Global Key Account’s business plan
- Attitude oriented to action and reaching challenging goals, with emphasis in proactivity
- Represent the company in a manner consistent with 3M’s business conduct code and business unit expectations while also promoting the company image
List of Typical Skills For an Account Leader Resume
1
Skills For Service Account Leader Resume
- Demonstrated experience in delivering water and wastewater infrastructure projects
- Good working experience in functional aspects of brake system devices
- To effectively collaborate with the equipment sales Account manager, modality leaders and regional point of sales
- Hospital-based pharmaceutical or medical device experience as well as experience in product sales to a highly educated/high profile customer base
- Strong sales experience in the medical health and hospital sector
- Operating room sales/ medical device experience
- Strong understanding of networking and managing stake holders
2
Skills For Key Account Leader Resume
- Experience of leading and growing teams
- Experience in project planning, schedule and risk evaluation, constructability review, water distribution and sewer system design and value engineering
- Cross country working experience in scaling up mass production materials or components with OEM’s and their Tier Supplier
- Has practical experience of encountering and resolving technical, commercial, and financial challenges on projects
- Knowledge and experience of hospitals and involved governmental bodies dealing with rare diseases in Poland
- Knowledge and experience of hospitals and involved governmental bodies dealing with rare diseases in Croatia
- Experience of engaging with external stakeholders at senior levels
- Experience in sales or marketing
3
Skills For Core Account Leader Resume
- Previous experience calling on pharmaceutical/life sciences industry required
- Experience supporting business development is an advantage
- Experience managing major programmes for the Highways England estate is essential
- Experience working with Target and within the Target POL system
- Good conceptual knowledge of braking system
4
Skills For Key Account Leader for Fca Resume
- Previous Healthcare high-end capital equipment sales experience Knowledge of Healthcare Information Systems,
- Consult with internal and external resources to understand the provider experience and drive improvement efforts
- Experience of national consultancy and infrastructure economics
- Excellent presentation and persuasive abilities, particularly with clients
- Experience in the design and construction of underground utility projects (water distribution, sewer system, stormwater)
- A valid driver's license in one of the 50 states is required
- Growing relationships with Conduent’s largest Client(s) through cross selling of new services, using consultative selling expertise
5
Skills For BT Global Account Leader Resume
- Participating and contributing to functional and/or industry networks with the aim of developing and sharing best practices
- Identifying opportunities, developing business plans and leading the bidding process for key accounts
- Demonstrating engagement with clients in safeguarding relationships and trust and safeguarding our technical reputation
- Leading and directing large, diverse project teams, overseeing the quality of the project delivery
- Working with the Regional Director and Principals in developing new business leads and identifying further opportunities to grow the business
6
Skills For Portfolio Account Leader Resume
- Existing contacts with specialists in relevant specialties treating rare diseases
- Existing contacts with specialists in relevant specialties treating rare disease
- Facilitating and participating in meetings to track progress on various efforts/initiatives
- Being seen and recognised as a leading practitioner in the tall buildings field and respected for technical, commercial, and financial nous
- Demonstrating an active role in moving the APD tall buildings business, or similar practice, forward
- Being seen and recognised as a leading practitioner in the power generation and distribution field and respected for technical, commercial, and financial nous
- Demonstrating an active role in moving the APD defence business, or similar practice, forward
- Partnering with solutions leaders and Base Sales executives to promote sales of new services into existing accounts
- Growing and developing key Accounts in response to organisational needs and Mott MacDonald’s strategy
7
Skills For Options & Upgrade / Service Account Leader Resume
- Analyzing client challenges and structuring the project activities in line with the scope and objectives of the engagement
- Engaging and managing key stakeholders at the most senior levels (C-level) to ensure client’s expectations are fully met
- Taking ownership of the total account performance
- Naming and tagline exploration for new products and services from Hallmark and its sub brands
- Manufacturing and transportation sectors
- Acting as Project Principal for our schools projects ensuring high quality, profitable delivery within the agreed governance structure
- Building relationships both internally and externally with multiple stakeholders and clients to help deliver the business strategy
8
Skills For Account Leader Euna Transmission Projects Resume
- Brand direction for Hallmark marketing across channels (packaging, marketing, visual merchandising, digital)
- Partner with staff to proactively identify and resolve complex operational issues by listening to and influencing both the client and service operations
- Passionate about tall buildings, with a proactive attitude towards leading initiatives and driving improvement
- Passionate about power generation and distribution, with a proactive attitude towards leading initiatives and driving improvement
- Collateral development for internal departments, including Brand Management and Corporate Recruiting
- Excelled in previous roles in client engagement and management, including business development, delivering significant sales
- Demonstrable advanced understanding and application of the business planning process
- Creativity - thinking of new ways to deliver value to customers
9
Skills For Operational Account Leader Resume
- Maintain knowledge of and understand all applicable Environmental Health Policies (including
- Contacts with specialists in at least one of the following areas: pediatrics, hematology, neurology, dermatology, cardiology, nephrology
- Contacts with specialists in at least one of the following areas: nephrology, pediatrics, hematology, neurology, dermatology, cardiology, nephrology
- To organize patient finding in the territory by proactive account management and analytics
- This role is critical in growing a South American Market
- Ensure customer satisfaction by gathering voice of customer
- Deliver Value: Create win-win relationships with clients through delivering valuable outcomes which exceeds their expectations
10
Skills For Outside Account Leader Resume
- Keep Learning: Invest time in personal and professional development of yourself and others
- Demand and financial modelling
- Cross-channel marketing campaigns (such as print, digital, direct, videos and content)
- Strategic/consultative selling to large, complex, non-financial institutions
- In depth understanding of the payments industry
- Familiarity with JBP (Joint Business Planning process) with customers
- Lenders’ independent engineering
List of Typical Responsibilities For an Account Leader Resume
1
Responsibilities For Service Account Leader Resume
- Prior account management and/or provider relations experience in the health solutions industry
- Serves as the primary Merck interface for the IDS Accounts responsible for the overall customer experience with key stakeholders in the account
- Engage regularly and in an informative manner to ensure effective teamwork across Broadridge
- Previous experience in safety, process safety, operational excellence or operational risk management programs in an industrial company is required
- Key Account Sales in AKAP and attainment versus AD Operating Plan
- Key Account Sales in Sales Analythics and attainment versus Big 3M Operating Plan
- 3M Product Specifications obtained from Engineering Centers
- Fluent in both Greek and English (verbally and in writing)
- Key Account Dashboard to monitor business plan execution
2
Responsibilities For Key Account Leader Resume
- Information captured in Salesforce / GAMS
- Represent the assigned BU and lead the Emerson Automation Solutions’ Initiative in Neuquén Area to support Customer operations in both Conventional and non-Conventional O&G Areas
- Supervise all main projects by getting involved in the project pursuit activities jointly with the other Emerson’s offices
- Willingness to travel intensively inside the country and abroad
- Deliver service revenues objectives within geographical zone (across Service offers portfolio PMS, Non contracts, O&U and solutions)
3
Responsibilities For Core Account Leader Resume
- Focal sales contact for all major accounts within area
- Identifie business opportunities within his/her zone particularly to increase share and maximize One GE Healthcare service sales revenues
- Participate in and develops customers account strategies with Product Service Sales Specialists, Director of Service and their teams
- Develop customer relationships at all levels from system operators to Board level to promote Service offerings
- Promote and sells Service image and tools (Customer Service Center, Academy…)
- Achieve or exceed OP for services in their assigned territory
- Develop and maintain a high level of product knowledge of GE and competitive products and services offerings
- Achieve annual and quarterly achievement of revenue targets through accurate monthly and quarterly forecasting, by prioritizing selling time to generate sales volume, achieve account penetration and complete territory coverage
4
Responsibilities For Key Account Leader for Fca Resume
- Provide leadership in market analysis and development/execution of strategies and action plans to drive product sales
- Ensure seamless teamwork with the Equipment Sales, Product Services Sales specialists, Inside Sales Specialists, Marketing and Commercial Operations teams to maximize all sales potential
- Demonstrated strategic selling skills experience preferably in healthcare market including customer presentations, price quoting, product demonstration, negotiation, closing and growing a sales territory
- Communicate using Polish and English fluently
- Partnering with solutions leaders to develop new value propositions in digital work flows, customer engagement and clinical outcomes. Manage account-level P&L to business unit financial targets
- Develop and support value propositions for focus areas and ensure alignment with Conduent and business unit strategy
- Working effectively with the Technical Principals, Resource Manager and the Sector/Practice Leaders to bring the right resources to deliver the project to the client’s satisfaction and meet Mott MacDonald’s profit or contribution targets
- Addressing client’s issues and fulfilling their aspirations on sustainability
5
Responsibilities For BT Global Account Leader Resume
- Overall responsibility for the technical, commercial, and financial success of a portfolio of projects. Communicate performance to senior management, including proposing corrective actions and strategies to mitigate or manage any shortfalls
- Be a visible leader and role model, demonstrating and promoting Mott MacDonald’s PRIDE values, and high ethical standards
- Develop brand consistent external marketing and communications
- Implement personal training plans
- Develop and deliver an business plan and budget, in conjunction with the Technical Director and Portfolio Managers
- Ensure annual Performance Development Reviews are carried out for all staff in timely and efficient manner, ensuring personal objectives are aligned with the business plan
- Managing the execution of complex consulting engagements to ensure the project and deliverables meet or exceed the client’s requirements and expectations and deliver superior value to clients. This entails
6
Responsibilities For Portfolio Account Leader Resume
- Proactively identifying issues and risks, examining alternatives, and pursuing the optimal course of actions to minimize adverse impact and maximize project success
- Managing and enhancing relationship with clients, ensuring that DuPont Sustainable Solutions becomes a trusted partner for the client
- Account leader for our schools’ business
- Usually works without established procedures, performing a wide variety of nonstandard complex tasks using advanced techniques and requiring extensive knowledge of discipline
- Analyzes requirements for special projects and recommends methods and processes to accomplish
- Supports the design/development of new or modified equipment or methods/systems for improved performance through analysis and check-out
7
Responsibilities For Options & Upgrade / Service Account Leader Resume
- Achieve sales and orders volumes at the target prices in CIS countries
- Develop & implement Go-to-Market plans with Zone cross functional and multi-product teams to achieve results through effective project proposals, negociations, and contracts. Grow GE’s share of customer investments in capital and operational expenditures
- Lead and leverage Product Sales Specialists, Service Operations and other Company resources to provide the necessary technical, clinical and business content to create a competitive differentiation. Coordinate One GE Healthcare team on assigned accounts in order to deliver solutions that meet or exceed customer expectations
- Maintains a macro view of the customer to appropriately allocate Merck resources (people, products, and capabilities) to all key accounts and stakeholders
- Demonstrates commitment to compliance through understanding of regulations and policies that govern customer interactions through a consistent focus on ensuring compliance with all regulations and policies in their communications and actions with the customer and with other Merck personnel
8
Responsibilities For Account Leader Euna Transmission Projects Resume
- Build relationships w/ with CXO level executives to define and implement GTM and strategic plan
- Manage the sales cycle and all key account relationship management activities connected to the
- Responsible for identifying opportunities across the entire enterprise of the account and bringing in resources to service those needs/opportunities accordingly
- Accountable for account retention
- Develop holistic strategic account plans for each account to identify annual, account-based goals and provide Broadridge with full understanding of the strengths, weaknesses, opportunities and threats within the account
- Act as primary point person for senior leadership and stakeholders and provide updates on key initiatives and developments as needed
- Coordinate internal resources including Market Segment Sales Leaders, Product Specialists and Broadridge Exec Mgt. to manage renewals, help drive origination and pipeline growth
- Maintain a constant awareness of current and planned development of Broadridge products and services to ensure clients' are aware of our positioning in the marketplace
9
Responsibilities For Operational Account Leader Resume
- Active listening - Judgment/Decision Making -- Negotiation - Customer Focus - Problem Solving - Oral Communication - Written Communication - Internal Partnering - Closed-loop Communication - Conflict Management - Closing Ability
- Manage and exceed client expectations for all facets of project management, tactical development and project execution
- Provide daily management and ongoing communications to the client and to internal teams regarding strategic program planning, material development and project implementation
- Work with Senior Consultant Team and Finance to ensure client programs are implemented with strategic insight and exceptional service within time/budget allocations
- Demonstrate knowledge of healthcare industry/managed markets industry
10
Responsibilities For Outside Account Leader Resume
- Coordinate logistical facets of program development, execution and budget management
- Ensure the highest standards of quality control of client materials
- Verification and needs assessment of project deliverables
- Daily contact with clients, internal departments and external vendors
- Development and maintenance of project timelines
- Lead all large and strategic public and private customer relationship management activities
- Experience and proven success developing business solution sales strategies, working with a cross-functional sales, consulting and support account team, taking on individual goals to drive new relationships and client value within targeted areas of a strategic account
- Willingness and energy to overcome division/country barriers to solve customers’ pain point
- GCSE Mathematics and English Language at grade ‘C’ or above
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