Account Officer Resume Sample
Bryana Eichmann
63331 Lois Falls,
New York,
NY
+1 (555) 768 0548
Work Experience
Senior Account Officer
10/2017
-
PRESENT
Boston, MA
- This job collaborates with peers both internal and external to the work unit when identifying, discussing and completing service requests
- This job interacts on a regular basis with the Relationship Managers and sales teams in Commercial Banking and Large Corporate to discuss and resolve client related issues and requests
- This job interacts on a regular basis with external clients to obtain information required to fulfill the client’s request or to answer client questions relating to their requests
- Competencies - superb team player, strong worth ethic, excellent attention to detail, outstanding customer service skills, strong communication skills
- Working knowledge of account opening procedures and regulations for all CPB Global booking centres and the CGC ‘ LFG’ booking centre
- Perform all necessary background checks, e.g. CSS, Lexis Nexis and internet search as appropriate
- Review of completed profiles with the banker prior to submission
- Send ‘LFG CGC’ account applications for account opening to CGC (via paper delivery of all docs to Pitney Bowes)
- Resolve and respond to all ‘Service Requests’ related to account LFG (CGC) opening
Account Officer
10/2010
-
06/2017
San Francisco, CA
- Coordinate with the Tokyo Head Office to gather information on prospective clients’ business development plans within the US
- Proactive credit monitoring through the review of operational / construction progress reports as well as quarterly reporting in accordance with the bank’s policy and procedures (“P&P”)
- Complete documentation (including setting up investment accounts which requires a securities license), manage all account opening inquiries from banking team
- Compliance responsibilities include: a.) Client Risk Profile (CRF) - researching client information; entering client data into a single system and completing annual reviews; b.) Periodic Client Reviews - producing monthly reports by Banker; researching changes; submitting annual review forms and updating profiles; input information received from banker to IOS form for later banker approval
- Working closely with bankers, banker support teams and control functions to facilitate account opening; adhering to relevant policies, procedures and regulations for all CPB Global booking centres, with a specific focus on London, Geneva and Jersey
- Perform all necessary background checks, e.g. CSS, Factiva, internet
- Monitor the Bank’s cash position, incoming fund and release payment instruction
- To handle full sets of accounts from daily operation to closing
Business Account Officer
09/2006
-
08/2010
Boston, MA
- Ensure all Fixed Assets are properly recorded and tagged on timely basis
- Processing of suppliers’ invoices and perform vendors reconciliation on a monthly basis
- Processing of payments to suppliers, petty cash and staff claims on a timely basis
- Monitor, review and ensure billings to customers are performed timely and accurately
- Monitoring accounts receivables aging and following up on long overdue accounts
- Prepare weekly cash forecast and perform monthly bank reconciliation
- Preparation and submission of daily shipment report and weekly sales forecasts
- To prepare for the closing of monthly accounts and preparing of month-end reporting and analysis
- Ensure the correct finance and business justifications for investments
Education
Wayland Baptist University
2002 - 2006
Bachelor's Degree in Business
Professional Skills
- Strong leadership skills – positive, inspiring, motivating, communicative, solutions-oriented
- Sound financial analytical skills / accounting knowledge
- Cash flow modelling skills
- Proven experience in Account Opening, Trusts and PIC’s for High Net Worth (HNW) clients essential
- Proven experience in Account Opening, Investment Funds, Trusts and PIC’s for High Net Worth (HNW) clients essential
- Exceptional customer service skills and the ability to discover and meet the client’s needs
- Strong ability to multi-task, prioritize, and work well under pressure
How to write Account Officer Resume
Account Officer role is responsible for training, development, securities, retail, finance, credit, database, payroll, planning, reporting.
To write great resume for account officer job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Account Officer Resume
The section contact information is important in your account officer resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Account Officer Resume
The section work experience is an essential part of your account officer resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous account officer responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular account officer position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Account Officer resume experience can include:
- Develop teamwork and leadership skills which can position the CAO to aim for Team Lead or management roles
- Engaging in operational issues of entities and listening to their concerns about consolidation
- Strong in figures & possess an analytical mind
- Experience in insurance desirable but not essential
- Build strong relationships with Bankers, Associate Bankers, KYC Specialists, and other key partners
- Learn how to multi-task, prioritize, and execute with the highest quality
Education on an Account Officer Resume
Make sure to make education a priority on your account officer resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your account officer experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Account Officer Resume
When listing skills on your account officer resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical account officer skills:
- Develop innovation and project management skills by being engaged in various initiatives to constantly improve the onboarding and account opening processes
- Demonstrated experience and understanding of accounts payable
- Sharpen core client service skills by always exceeding internal and external clients' expectations
- Working experience in ERP environment
- Continuously innovate by analyzing our onboarding processes and systems to ensure we are as efficient and effective as possible
- Good working knowledge of financial accounting standards
List of Typical Experience For an Account Officer Resume
1
Experience For Client Account Officer Resume
- Handing queries from brokers and agents whilst maintaining and building good relationships
- Assist and support in audit and tax filing matters . GST Quarterly filing
- Develop in depth knowledge of onboarding/account opening processes, forms, and requirements
- Responsible for internal controls and accounting policies, procedures and processes
- Accurate financial reporting for Esterline Services China local and US GAAP
- Preparation of monthly and annual payroll processing & payment
- Liaise with internal and external underwriters to resolve any outstanding enquiries
- Assist others in team with surplus processing as directed
2
Experience For Business Account Officer Resume
- Responsible for compliance with Esterline financial standards, policies and applicable regulations such as US GAAP and laws such as the UK Bribery Act
- Serve as a key point of contact for external auditors; Manage preparation and support of all internal/external audits
- To liaise with Custom in regard to Custom duty and to ensure that all Custom requirement is meet for the Company to ensure smooth operation in Company. To also ensure that all records in relation to Custom requirement reconcile and agreed to Custom Requirement by the Relevant Authority
- To ensure that all Tax matter is followed in accordance to the China Regulation and on time, not subject to Personal, Corporate or any other Taxes as regulated
- Be the main contact point with external regulator (Corporate Secretariat & Government Agency) and in regards to matters involving the board of directors assisting the General Manager in China
- Ensure the correct level of review of contracts and legal issues in liaison with Platform/Segment legal function
3
Experience For Institutional Services Account Officer Resume
- Maintains and updates employee salary and payroll information
- Preferably computer literate with knowledge of Quantum ERP system and Microsoft Office especially Excel and Words
- Able to commence work immediate or within short notice
- Work closely with VP in the development of potential new account relationship opportunities
- Review/analyze term sheet offerings submitted by 3rd party sources
- Focused client service with responsiveness, diplomacy and tact; proactive client contact through written and verbal communication. Exhibits excellent time management skills
- Builds and maintains knowledge of FT fiduciary standards and practices, applies fiduciary knowledge and judgment to fiduciary relationships. Understands and complies with internal policies, processes and procedures to effect prudent risk management and judgment. Recognizes fiduciary risk issues and seeks appropriate resolution
- Cultivates relationships with referral sources and external professional advisors; identifies and develops new business opportunities. Participates in community and professional organizations representing FT. Identifies opportunities to showcase FT expertise and thought leadership
4
Experience For KEY Account Officer Mumbai Resume
- Teaches and mentors less experienced partners. Provides leadership on fiduciary projects and committees. Collaborate with internal partners and external professional advisors in identifying client needs and goals and developing advice-driven solutions for clients
- Maximising holding duration of client / underwriter monies whilst payments are paid in full within terms
- Monitoring email inbox and allocation of emails
- Team player with willingness to support others
- Lead the AP team and take charge of the AP operational function
- Take charge of agent commission and compliance
5
Experience For Specialty Deposit Account Officer Resume
- Assist in project implementation
- Working closely with bankers, banker support teams and control functions to facilitate account opening; adhering to relevant policies, procedures and regulations for all CPB Global booking centres, with a specific focus on London, Jersey and Geneva
- Understand Commercial Lending Process/Web Based Lending and be able to action the necessary changes on various systems
- Ensure ongoing assessment of the Bank’s credit risk position and alerts to (risk) management in a timely fashion to facility excesses, collateral shortfalls, deviations and deterioration in the Bank’s risk profile
- Establish a consolidated reporting of a perimeter while ensuring in particular the technical validity of the information and the relevance of management analysis
- Ensuring the reliability of reportings and respect standards group
6
Experience For Senior Account Officer Resume
- Centralize and manage financial information from subsidiaries
- To achieve a genuine work of financial analysis and suggest areas for improvement
- Ensure a technological watch (standards, regulations and impact of developments) and contribute repeatedly to strengthen the process (quality of consolidation, management deadlines ...)
- Review clients’ signing authorities files, remove obsolete material and identify gaps in signing authorities and follow-up on missing documentation for a portfolio of clients with basic requirements
- Review and vet all documentation received from clients and execute changes according to new AML business requirements; refer to CIBC Legal Division for further approval when required
- Review and vet all legal agreements received from Cash Management Sales for product implementations and/or changes, and provide concurrence to the QBCC implementation team to proceed as such
- If gaps are noted after completing the review and vetting of Legal agreements, provide full details of identified gap to Cash Management Sales and provide guidance on corrective measures
- Act as point person for Cash Management Sales on matters related to Legal Agreements (ie: questions on proper documentation, signature verification and other related information)
7
Experience For Trust Account Officer Resume
- Update clients’ profiles on COINS and CIF, including incorporation details and CIF for Signing Officers according to AML business requirement
- Ensure timely follow up on missing documentation and the proper documentation of all interactions according to new AML business requirement
- Partner with Know Your Client (KYC) Teams, the Account Opening division, and other product partners to ensure expedient, efficient and seamless processing
- Provide assistance to clients, Relationship Managers and service providers, ensuring compliance regulations are understood and followed
- Review and vet new account documentation and if gaps are noted, follow up with client as outlined in new AML business requirements
- Use MIF to attach instruments, create and maintain client profiles
- Open new business accounts on COINS and CIF systems
- Create, update and maintain client profiles in Siebel (Client Management Database), including client signing authorities in Siebel for mandatory use by other areas within the BCC
- Archive obsolete material according to established procedures
8
Experience For Credit Account Officer Portfolio Management Resume
- Maintain AML compliance fields in MIF system ensuring that any changes to the client’s signing authorities impacting AML status result in update to the appropriate MIF fields
- Working knowledge of Risk Management practices and policies related to the signing authorities and AML verification process
- Ensure proper documentation is obtained and properly executed to change client files as a result of company amalgamations, amendments, asset purchases, etc
- Ensure solutions offered meet customers' needs and comply with CIBC policies and regulatory requirements
- Regularly update knowledge of internal (i.e., new products, procedures and organizational changes) developments in order to respond to customer needs promptly. Ensure all Bank communications via Intranet-General Circulars that impact your role are understood. (i.e. CDS changes)
- Identify and recommend routine improvements to the job’s operating efficiency and advise management of opportunities to modify existing processes and services
- Multitask, prioritize and organize requests to ensure timely completion of assignments
9
Experience For Account Transfers Account Officer Resume
- Interpret client’s request and to offer quick and accurate responses
- Communicate clearly and concisely, both verbally and in writing, to successfully draft communications conveying concise explanations/information on policies and procedures
- Proficient working knowledge of Microsoft Office software
- Business Numeracy – In-depth
- Thorough knowledge of all bank products and services
10
Experience For Preferred Custody Services Account Officer Resume
- Handle the largest, most complex and sensitive account relationships
- Highest level of integrity with regards to franchise and client confidentiality
- Only Singaporean need apply
- The Account Management has the commercial power to negotiate terms with the clients and based on a term sheet propose a general facility to the Credit Committee
- Risk Management together with Credits has the (delegated) approval power to approve deals that do not yet fit under a framework facility
- Ensure all documentation received is current, accurate and complete
- Engage with technology to design and test new or updated applications
List of Typical Skills For an Account Officer Resume
1
Skills For Client Account Officer Resume
- Trust or Investment Advisor experience or the equivalent in education and experience
- Strong understanding of risks associated with project finance transactions
- Develop strong working relationships with, partners and service providers over the phone
- Continuously analyze our onboarding processes and systems to ensure we are as efficient and effective as possible
- Good knowledge and interpretation of legal documentation
- Strong communication, motivation and flexibility
2
Skills For Business Account Officer Resume
- Good knowledge of Commercial credit products
- Good knowledge of computer systems such as Business Connection, Optimizer, Customer Connection, Microsoft Office Word, Excel, ect
- Financial Experience
- Monitoring the issue resolution progress ensuring SLA’s are met and fall within the clients expectations
- Working knowledge of the practices, procedures and compliance requirements relating to Business Accounts
- Understanding of time value of money utilizing T-Value/HP 12 C
- Working knowledge of AML regulations and
3
Skills For Institutional Services Account Officer Resume
- Continual attention to detail required while conversing over the telephone and inputting data or recording information
- Onboard new client relationships and additional members by completing client risk profiles and process relationship updates using Citi onboarding applications
- Monitors all items outstanding in various GL accounts and makes sure that no overdue items are outstanding
- Coordinate the account opening and closing process in accordance with departmental and corporate policies
- Onboard new client relationships and additional members and process relationship updates using Citi onboarding applications
4
Skills For KEY Account Officer Mumbai Resume
- Partner with KnowYourClient (KYC) Teams, the Account Opening division, and other product partners to ensure expedient, efficient and seamless processing
- Demonstrable ability in managing a designated portfolio of assets
- Knowledge of securities clearing and settlement process of HK market
- Knowledge of account opening process
- On a daily basis, accesses Incoming Funds report and provide clients/Account managers with correct information in order to facilitate settlement
- Support of Team Leader with the on-boarding of new client relationships
5
Skills For Specialty Deposit Account Officer Resume
- Reason for leaving past employments
- Well-developed judgment, problem-solving techniques and the ability to generate solutions and decide quickly on courses of action
- Process Coordination – Working
- Positive learning attitude and initiative
- Process account opening or maintenance requests in a timely manner
- Liaise with downstream partners until requests are completed and maintain constant communication with banking team partners
- Work under pressure and adhered to timely monthly, quarterly and yearly closing of account requirement
6
Skills For Senior Account Officer Resume
- Independently manage existing assigned 3rd party account relationships
- Act as liaison with other departments/team members to assure a timely and efficient processing of requests from both external & internal customers
- Perfect English, written & spoken
- Knowledge of Liquidity Maintenance Ratio (LMR)
- Assumes client facing role and ownership (first point of contact) and accountability for the resolution of complex issues and concerns relating to foreign currency account transactions and associated wire payments ensuring escalation process is followed where warranted
- To bring forward/escalate problem items as necessary to supervisor
7
Skills For Trust Account Officer Resume
- Works with bank applications e.g. RFX, RFT, RIBS, Whistler, CWB, Sales Platform, CMS
- Ensure that inquiry responses are on a timely bases
- Provide prompt and accurate information / direction on ATON Transfer In inquiries while meeting or exceeding the department defined SLA’s and adhering to IIROC regulations and time frames
- Effectively communicate with UHNW clients, CPB Private Bankers and their respective representatives
- Experience in the financial services industry required
8
Skills For Credit Account Officer Portfolio Management Resume
- Working knowledge of the practices, procedures and compliance requirements relating to
- Add clear and concise SPAD’s to the clients account
- Provide a friendly courteous environment for our internal clients to forward account transfer inquiries
- To accurately record statistics of all inquiries received and completed
- Assisting in the preparation of timely client presentations and proposals in conjunction with the proposal writing team and Managers/Senior Managers, customizing the Bank’s standard formats to meet client’s unique needs
- Working knowledge of the practices, products, services, procedures and principles relating to Retail Market/Commercial Banking to sufficiently provide advice and interpret policies
- Working knowledge of various corporate structures such to ensure that the proper signing authority documentation is prepared and corresponding AML controls are applied
- Well-developed judgment, problem-solving techniques and the ability to generate solutions and decide quickly on courses of action when responding to Business Account and AML related questions or concerns
- Good understanding of Risk Management practices and policies related to the Business Account and AML verification process
9
Skills For Account Transfers Account Officer Resume
- Multitask, prioritize and organize requests to ensure timely completion of assignments in a fast-paced
- Interpret client’s request and to offer quick accurate response independently for routine requests
- Working knowledge of Commercial Deposit Systems, Customer Information Facility, COINS, Global Operations Workbench, MIF and Siebel relative to the subject/functional areas
- Develop strong working relationships with colleagues, partners and service providers over the phone
- Knowledge of securities products: GIC’s, Equities, Mutual Funds
- Working knowledge of the practices, products, services, procedures and principles relating to the Commercial Banking/GIC’s Deposit and Payments products business units, to sufficiently provide advice and interpret policies in order to be able to properly identify the nature of the client’s request
10
Skills For Preferred Custody Services Account Officer Resume
- Good judgment, problem-solving techniques and the ability to generate solutions and decide quickly on courses of action when responding to service agreements and AML related questions or concerns
- Solid written and verbal communication/presentation skills
- Strong ability to multi-task, prioritizes, and works well under pressure
- Multitask, prioritize and organize requests to ensure timely completion of assignments in a fast-paced and sometimes stressful environment
- Demonstrates commitment, initiative , drive and energy to continually improve and enhance processes
- Demonstrates commitment, initiative, drive and energy to continuously improve and enhance processes
- Self-motivated with a strong sense of responsibility
List of Typical Responsibilities For an Account Officer Resume
1
Responsibilities For Client Account Officer Resume
- Develops product knowledge expertise and assists GTB Sales team in developing profitable new business by preparing client presentations and proposals addressing the client’s unique needs
- Work with banking team to complete documentation (including setting up banking; loan and investment accounts), managing all account opening inquiries and overseeing transfer of all documents and securities
- Support banking team and partner with KYC Analyst and Account Opening staff to support on-boarding workflow and ensure efficient account opening
- Motivate and lead a team of CAOs to be their best every day so that CPB can be the best Private Bank
- Be a driving force for positive innovation and change in order to continuously improve our onboarding and account opening for clients. This includes processes, technology, and client service
2
Responsibilities For Business Account Officer Resume
- Be a proactive risk manager to ensure requests are processed in a timely manner with the highest quality
- Establish relationships and meet regularly with ABs, Bankers, Business Managers, and RMMs/GMMs to ensure optimal partnership
- Lead by example and work to onboard new client relationships and additional members by completing client risk profiles and process relationship updates using Citi onboarding applications, including processing account opening or maintenance requests in a timely manner
- Engage with technology to design, build, and test new or updated applications
- Passport size photo
- Sharp and Precision
- Last drawn salary
- Compliance oriented responsibilities include: a) Creating Client Risk Profiles (CRFs) using different platforms like Factivas, Lexis Nexis and other Citi Bank Internal Resources to ensure accuracy and adherence to Citi requirements and Policies; b) Assist Banking teams with their Periodic Client Reviews - produce monthly reports for assigned Bankers
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