Administration Support Resume Sample
Bert Littel
938 Lucious Glens,
Dallas,
TX
+1 (555) 846 2980
Work Experience
Administration Support Specialist
11/2016
-
PRESENT
Houston, TX
- Work independently and take direction in a fast paced, high pressure environment
- TopBuild is an Equal Opportunity Employer
- Social Events - a dedicated Sports & Social committee with members in Guildford and Cambridge, promoting a host of social events throughout the year
- Previous experience in support roles within pharma industry would be ideal
- Knowledge of systems such as Argos, VEeVA would be preferable
- Excellent Customer manners (dealing with Clients via email, chat or phone)
- Deal with ad hoc job requests
Administration Support
02/2011
-
10/2016
Phoenix, AZ
- Support in answering incoming customer complaints
- Assist all incoming customer complaints from the Citi Ombudsman and coordinate formal response for CitiFinancial Canada
- Assist policy maintenance and communicate policy changes
- Assist and conduct special investigation to determine root cause of issues
- Work directly with the Field, Retail, Legal and Compliance in order to coordinate all executive responses
- Utilize CitiFinancial Approve Standard response guideline when communication with customer
- Prepare documentation and assist in researching, compiling, proof-reading and editing reports, presentations, organization charts, correspondence, etc.
- Sales: Clients’ contracts and orders follow up, prospects due diligence, assistance on products deliveries, CRM system updates
Administration Support Assistant
09/2006
-
09/2010
Los Angeles, CA
- Executes for Results: Effectively leverages resources to create exceptional outcomes, embraces, change and constructively, resolves barriers constraints
- Interpersonal Effectiveness: Understands oneself, effectively manages emotions, listens and communicates with respect, and builds trusting relationship
- Executes for Results:Effectively leverages resources to create exceptional outcomes, embraces, change and constructively, resolves barriers constraints
- Customer Focus:Connects meaningfully with customers to build emotional engagement and customer advocacy. Simplifies complexity and integrates internal efforts to deliver an optimal customer experience
- Group’s Organization Chart
- Assist in maintaining compliance with the provincial licensing requirements for all Canada branches
- Support communication in regards to new licensing requirement and annual activities
- Assist in all tracking activities with branches
Education
University of Phoenix - Memphis Campus
2001 - 2006
Bachelor's Degree in Business
Professional Skills
- Excellent communication skills, with proven experience of dealing with a range of stakeholders
- Demonstrates strong personal computer and keyboarding skills
- Interpersonal and written communication skills of the level required to communicate effectively with both internal and external customers
- Outstanding communication skills, active, well-organized, analytical minded, responsible
- Accurate data entry, writing and editing skills. (required)
- Analytical and problem-solving skills of the level required to complete complex tasks
- Be a solution oriented, creative and critical thinker, confident in capabilities and decision making skills
How to write Administration Support Resume
Administration Support role is responsible for excel, english, basic, resume, analytical, finance, retail, credit, training, integration.
To write great resume for administration support job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Administration Support Resume
The section contact information is important in your administration support resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Administration Support Resume
The section work experience is an essential part of your administration support resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous administration support responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular administration support position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Administration Support resume experience can include:
- Excellent communication skills and ability to cooperate with senior managers
- Simple email or typing skills in English and Cantonese
- Effective planning and ability to multi-task and prioritise own workload
- Advanced analytical skills and Excel knowledge
- Tertiary education, preferably with relevant prior experience in mutual fund company /financial services industry
- Desire and proven ability to provide professional, consistent, courteous, and effective customer service to internal and external customers
Education on an Administration Support Resume
Make sure to make education a priority on your administration support resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your administration support experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Administration Support Resume
When listing skills on your administration support resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical administration support skills:
- Exemplify superb customer service skills, including the ability to anticipate customers’ needs
- Organizational and time-management skills of the level required to multi-task in a fast-paced, target-driven environment
- Interact effectively with a wide range of teams (sales, services and administration professionals)
- · Ability to interact effectively with a wide range of teams (sales, services and administration professionals)
- Language skills: English and French
- Experience with plan and budget coordination, including monthly budget variance reporting and quarterly plan reporting
List of Typical Experience For an Administration Support Resume
1
Experience For Administration Support Specialist Resume
- Experience of maintaining/organising diaries, collating and checking timesheets, expense claims
- Experience of managing and filing multiple documents both electronically and physically, in an logical manner
- Knowledge of requirements for hosting seminars, conferences, workshops as well as knowledge and appreciation of effective publicity and marketing
- Solid understanding of credit processes and policies
- An evidence and accomplished history of independent problem solving
- Excellent knowledge of MS Office applications, including use of Excel as a business tool and MS PowerPoint
- Min 2-3 years relevant experience in the commercial field / in an economic related position
- To issue returns authorisation numbers to clients and arrange collections of the goods
2
Experience For PR Administration Support Clerk Resume
- Previous experience in a similar position
- Reviews data collected from various inputs, validates accuracy, and facilitates decision making from senior management
- Cooperate with regional and global partners to ensure that all deliverables are provided with timely manner and error free
- Previous Payroll experience would be preferable as would EBA/Award knowledge
- Strong internal growth opportunities with American Express worldwide
- Implement ABB processes and engage with other team members in continuous improvement of processes and procedures to maximize efficiency and effectiveness
- Assisting in the command suite and ensuring the Command suite is stocked with all stationery and equipment
- Handling incoming documents from customers
- Extracting daily reports and distributing them to targeted internal stakeholders
3
Experience For Administration Support Assistant Resume
- Producing monthly security search returns
- Being part of EMEA CPB O&T Business Office
- Distributes the department’s incoming, outgoing and returned mail
- Monitor data inaccuracies by using in-house reporting tools
- Maintain the Senior Management schedule and Management Board meeting invites, agendas and follow up on MB meeting actions
- Fluency in reading and writing English (Mandarin is preferable)
- Forward mail according to executive's preferences regarding location and frequency
- This includes user access management, report writing, and end-user training in conjunction with appropriate Epic/IT departments and staff
- North America Sales, Sales and Customer Operations, Marketing, IT and Merch
4
Experience For Administration Support Coordinator Resume
- Ensure quality, timeliness, and cost-effectiveness of arrangements/deliverables, and ensure that results meet executive expectations, including for tasks outsourced to others
- Work with colleagues in the College's communications team to develop and maintain marketing and publicity materials
- Support the security management team in responding to all correspondence - complaints/letters
- To assist with the control of stationary ensuring that security areas have adequate supplies to carry out their role
- Maintains critical paper and electronic files, compliance reports according to current document retention standards
- Assesses market changes (countries with new Tire Pressure Monitoring System regulations) and report required modification
- Management of Senior Management’s diary, including organisation of travel arrangements as appropriate
- Review and monitor progress of required information requested of others ensuring delivery within stated timeframe
- Assist with the smooth running of a busy department
5
Experience For Receptionist & Administration Support Resume
- Assist with generating reports
- Full working proficiency in Dutch and English
- Recognize potential risks and giving feedback to senior managers
- Regularly check personal voicemail and Outlook mailboxes to ensure executive requests are received in a timely manner
- Ensure all visitors are registered with Concierge/Reception, where applicable
- Retain personal accountability for individual assigned tasks and share accountability with team members for all team results
- Coordination of participation in job fairs
- Students open day coordination
- Create, modify or terminate entitlements (support agreements) and support renewal proposals
6
Experience For Business Administration Support Resume
- Product, service, sales strategies and communication
- Maintain internal and external document flow
- Support business trips, meetings, other business events
- Prepare Power Point presentations
- Maintain relations with other Company units, support internal and external communication
- Provide detailed advice and guidance on Smart Cluster Energy System for the fish processing industry (piSCES) processes and procedures to internal and external customers, using judgement and creativity to suggest the most appropriate course of action where appropriate, contributing to the resolution of more complex issues
- Collaborate and liaise with piSCES and University staff in order to make recommendations for developments of established processes and procedures
- Establish working relationships with key contacts to help improve service levels, developing appropriate communication links with the University’s Schools/Directorates and outside bodies as required
7
Experience For Software Administration Support Resume
- Support engagement activities with industrial partners/collaborators and other piSCES academic partners
- Organise and support delivery of outreach events such as conferences, courses, etc. and arrange stakeholder visits to piSCES facilities such as Milford Heaven Port
- Gather and analyse data to inform decisions, establishing basic trends and patterns in data and creating reports for piSCES and piSCES-related progress reports as appropriate and to support the professional delivery of all written text – proof reading, etc
- To provide admin support for the use of restraint, producing weekly reports, liaising with other departments to ensure all paperwork is received in a timely manner, coordinating debriefs and maintaining use of force databases via Excel spreadsheets
- To maintain and monitor Use of force training databases and organisation of training courses for advanced Tornado training
- To provide admin support for Security meetings & all other specific meetings within the security function
- Arrange and order stores for designated areas
- Order and produce – Business Portal orders for security
- To provide general administrative support for the security management team
8
Experience For Administration Support Analyst Resume
- Completes review of e-mail correspondence, outside business activity requests, brokerage account statements, FINCEN inquiries, and escalates as needed to appropriate compliance specialist
- Prepares materials and logistics for Branch Office exams, Office of Supervisory Jurisdiction(OSJ), FINRA, and other regulatory entity requests
- Monitors the completion of CCMC’s annual Firm Element training program, Annual Compliance Meeting, Compliance Questionnaire and Continuing education requirements of registered persons
- Working knowledge of Microsoft Office and proficiency in Excel. (required)
- Produces various reports to support adequate supervision of CCMC registered representatives and route to the appropriate area
9
Experience For Credit & Collection Administration Support Resume
- Prepares and completes all compliance and regulatory mailings such as annual Privacy Notice, SIPC Notification and completes all return mail items
- Willingness to obtain Current First Aid Certificate
- Maintenance and troubleshooting of the databases with Oracle 10g 2. To install and maintain Database Server as demanded by the business needs., 3. To extend the required technical support for all issues related to production Database (s) and also during the product development, testing and release phases
- Create and maintain project, site, subject, training, and various other files, maintain file rooms, and send files to offsite storage in compliance with document retention requirements
- Prepare and distribute hard copy and electronic files containing study materials such as Investigator Brochures and study protocols, Study Reference Manuals, patient binders, reports, agreements and various other documents and tools
10
Experience For Manager Sales Administration & Support Resume
- Provide support for regulatory inspections and audit preparation activities
- Performing an extensive array of administrative tasks (managing calendars, book travel, scheduling facilities and equipment, database maintenance, preparing presentations, tracking and filing expenses, etc.)
- Project management of multiple and varied business projects and processes (e.g. coordinating project teams, identifying process plans, implementing logistics, ensuring relevant communication with teams, monitoring progress, documenting output, etc.)
- Schedule Meetings, collect guests from reception, take them to meeting room and return guests to reception
- Ensure that papers are printed and collated for scheduled meetings and that these are ready the day before
- Process all Visitor Bookings and Visitors (similar to a “Call Centre” environment)
List of Typical Skills For an Administration Support Resume
1
Skills For Administration Support Specialist Resume
- Prior customer service experience and training
- Maintain a well-organised and effective filing system, paying particular attention to securing sensitive documents
- Experience of working in a service organization (including Customer contact)
- · Experience of working in a service organization (including Customer contact)
- Interfaces with other Bell teams, SNC Lavalinom landlords, customers and vendor/contractors building strong relationships
- Experience working with global, multi-region, or multi-location teams
- Salary from £16,500 depending on experience
- Salary from £19,700 depending on experience
2
Skills For PR Administration Support Clerk Resume
- Relevant work experience in administration field
- In depth knowledge/experience with related systems such as ARC, Exposure Now, Client Central, LIQ, and Dealworks
- Previous admin or related experience
- The ability to prioritise own workload to meet set deadlines
- A strong knowledge of Word, Powerpoint and Excel
- Very good English (both written and spoken)
- · Very good English (both written and spoken)
3
Skills For Administration Support Assistant Resume
- · Experience with CRM tools (preferably Siebel & Salesforce)
- Intermediate (3-5 years) knowledge and experience with Versions 4, 5, and 6 Linux Red Hat
- Answering Switchboard incoming phone calls
- Completing Management expense claims at the beginning of each month and that these adhere to policy
- Handling incoming documents from customers via posts, emails and faxes
- Arranging daily courier services, mail pick up/delivery and distribution
- Booking travel to include rail tickets, hotel accommodation, flights, hire cars etc
- Booking Visits to Inmates
4
Skills For Administration Support Coordinator Resume
- Greeting Internal and External Stakeholders
- Providing statistical information as required
- Providing support for Accounts
- Managing input of merchant transactions
- Distributing all information material throughout the centre
- Providing back up coverage to reception and other admin team members as needed
- Performing other tasks as business needs required
- Leveraging Microsoft Office, Lotus Notes, and other systems as required
5
Skills For Receptionist & Administration Support Resume
- Performing additional responsibilities as required within the scope of position
- Checking that contracts are in line with audit and compliance requirements
- Reporting any variances as required
- Be energized and adept when collaborating engaging and integrating cross-functional teams with broad scope (local, regional and global)
- Provide full administrative support (visa issuing, tickets, transfers, hotels booking, reporting etc.)
- Assist with client billing including photocopying and assembly of backup documentation for client invoices,
- Knowledge of tour operating and the relevance of commercial contracting would be highly advantageous
6
Skills For Business Administration Support Resume
- Communicate the status of arrangements/deliverables to executives including contingency plans and outstanding items
- Projects Controlling, monthly closing, contract management
- Cost monitoring and split, budgeting
- Support for planning and forecasting for BA Head
- Capable of working alone and using own judgement and initiative to take appropriate action
- Support IS projects reporting in the global IS PPM according to procedure and data quality targets
- Track budget spending according to plan and forecasts
- Coordinate trainings required for project team members (IS PM Certification, Sponsor and Steco training, new team members onboarding, etc.)
7
Skills For Software Administration Support Resume
- Be energized by working with a product leadership company
- Be passionate about providing administrative support for a global team focused on clinical affairs in the medical field
- Be passionate about providing administrative support
- Adhere to organisation standards and processes (eg, telephone answering, dress code, documentation standards, and space reservations)
- Prepares materials for internal auditing requests, compliance exception reports, and compliance dashboard information
8
Skills For Administration Support Analyst Resume
- Tracks and updates all necessary registrations and licensing of CCMC and CCMC personnel
- Maintain confidentiality of records and information and high level of judgment in making decisions, under general instruction
- Assist in maintenance of tracking systems for study and functional projects
- Knowledge of basic accounting / SAP R3 SD module and/or PM module / local fiscal code and th local commercial law
- E4SE, Iapps Admin (professional services automation and project tracking tools)
- General Data entry and archiving
- Pride in working to the highest standards
9
Skills For Credit & Collection Administration Support Resume
- Passion for exceeding customers’ expectations
- Distribute project status reports according the agreed communication plan
- Maintain records/databases/filing systems/archives, in electronic and/or hard copy format
- Advanced PC user (Microsoft Office (Outlook, Excel, Word, PowerPoint), Visio)
- Obtaining the confirmation of Commercial Offer from Sales and modality teams and assessing the sales stage of the requested information – i.e. Budget for Business planning, or final offer stage – to ensure the most appropriate response
- Alligning with Sales teams to ensure that promotional campaigns are supported and following communication in Salesforce.com as contribution to Quotation assessment
10
Skills For Manager Sales Administration & Support Resume
- Reports to Manager of Engagement & Administrative Support
- Include a covering letter maximum two (2) pages and an up-to-date resume of no more than three (3) pages which clearly details your skills, experience and capabilities as relevant to this role
- Undertaking a range of administrative support services relating to the business, including opening, processing, delivering and scanning mail and maintaining electronic and paper file records
- Administrative support in regulatory/quality capacity – proof reading, sending back defect units to manufacturer
- Support for commercial – Argos – placing orders, adding new pharmacies etc., liase with wholesalers
- Business office operating hours are 8am to 4pm
- Evidence of ability to analyse processes and procedures, and advise on improvements and evidence of ability to work unsupervised to deadlines, planning and setting priorities for own work
- Proven ability to liaise effectively and professionally with a diverse range of contacts, including industrial/commercial associates
- Support for sales – VEEVA
List of Typical Responsibilities For an Administration Support Resume
1
Responsibilities For Administration Support Specialist Resume
- · Attention to detail and good time management skills
- Experience in system administration (SFDC or other CRM tool) 1-2 years min
- Experience with call center or customer service operations or analytics 1-2 years min
- Generating, proofreading, and distributing various types of documentation and communication, such as technical reports, presentations, and spreadsheets
- Scheduling and attending regular team meetings to gather input, manage agenda, capture action items, and produce written minutes for distribution
- Auditing and confirming New Hire details have been entered onto the system accurately
2
Responsibilities For PR Administration Support Clerk Resume
- Coordinating logistics for special events, global meetings, courses, and celebrations
- Providing regular and ad-hoc reporting to EMEA COB O&T head
- Managing and distributing emails to the designated assignee to action
- Providing full management support to EMEA COB O&T head
- Stock and launching products planning (forecast tables)
3
Responsibilities For Administration Support Assistant Resume
- Schedule conference lines, meeting rooms, catering orders, and some event coordination assistance
- Track accounts payable and accounts receivable as needed for project processing
- Support electronic timesheet administration procedures and understand the timesheet flow as it relates to labor, class codes and project billing
- Update the email tracking sheet daily
- To ensure commercial support of the central departments, roll out of projects, on time and within the budget
- Communication with Sales Department, Project Management, TAC and Engineer center
4
Responsibilities For Administration Support Coordinator Resume
- To ensure a coherent contract management system
- Tender preparation and support for legal and eligibility aspects
- Follow-up and documentation of all commercial and financial topics
- Assets, receivables and risk management
- Plan and organise the operations and activities assigned by the division management
- Follow up, check and track the corespondance and office related documents and archive them based on the criterias that allow an efficient identification and quick access to the information later on, when needed
- University graduate (Economical graduate)
- Reports to Director of Operations
- Accounts Receivable - Collections
5
Responsibilities For Receptionist & Administration Support Resume
- Performing an extensive array of administrative tasks (managing calendars, booking travel, scheduling facilities and equipment, database maintenance, preparing presentations, tracking and filing expenses, etc.)
- Coordinating multiple and varied business projects and processes (e.g. coordinating project teams, identifying process plans, implementing logistics, ensuring relevant communication with teams, monitoring progress, documenting output, etc.)
- Frequently engaging with numerous internal and external customers
- Performing an extensive array of administrative tasks for the Technical and New Product Development communities, such as managing calendars; scheduling meetings/training, facilities and equipment; travel planning; submitting investment reports; database maintenance, etc
- Administrating Core Technology technical documents in the Technical Library (publishing new documents, approving requests, and maintaining access lists in Identity Manager)
- Coordinating Eastern Cluster Technical meetings for the Core Technology division
6
Responsibilities For Business Administration Support Resume
- Assist with other office administrative functions as needed, such as filing, photocopying, assisting with office reception, travel arrangements and office conferences; and
- Special reports for zone visits, budget preparing, occasional presentations
- Assist with local errands as needed
- Work in a fast paced, detail and deadline-oriented environment and manage multiple projects simultaneously. (required)
- Cross-reference data from the sales force (internal & external)
- Responsible for division monthly reports
- Weekly reports for REPs - sales activities per client and per REP
- Occasional reports and references requested for sales reps activities and work
7
Responsibilities For Software Administration Support Resume
- Support the process of weekly orders by distributors
- Follow the invoices issued to the distributers – discounts, credit notes
- Check the updated order forms on monthly basis
- Take part in Preparations for sales meetings , Market&Co, Sales meetings
- Coordinate the process for expenses in SAP for the whole division (PO/GR)
8
Responsibilities For Administration Support Analyst Resume
- Project for e-Academy site (PPD Portal) – follow up issues and development
- Data privacy project for PPD ADBA – follow development plan
- Performing an extensive array of administrative tasks (manage calendars, coordinate and book travel, schedule facilities and equipment, maintain databases, prepare presentations, track and file expenses, etc.)
- Coordinating multiple and varied business projects and processes (e.g. coordinating project teams, identifying process plans, implementing logistics, ensuring relevant communication with teams, monitoring progress, document output, etc.)
- Advanced administrative support working with senior level executives
- Expenses for the department Purchase Card and Management Team members
- Weekly travel and accommodation coordination for the VP of SWE and travel coordination for other Education Technology team members, as needed
- Draft and send correspondence on behalf of the VP of SWE to the Education Technology team, other members of Elsevier including other executives, as well as external associates
9
Responsibilities For Credit & Collection Administration Support Resume
- Directly support senior management in the day-to-day running of the business
- Closely work with technology project managers to support projects implementation
- Preparation of presentation about various operation & technology topics
- Collect/analyze sell-in/sell-out data
- Paid traineeship by the end of the year
- Knowledge about operational processes
- Proof-read technical texts and documents
- Knowledge and appreciation of Health and Safety procedures and protocol
- In depth knowledge of credit exposure and ability to understand loan structures
10
Responsibilities For Manager Sales Administration & Support Resume
- Detail oriented with ability to multi task and work under pressure in a team based environment
- Detail & process oriented individual
- Conduct business correspondence
- Cooperation with universities
- Support day-to-day schedule
- Support sickness management
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