Administrative Assistant / Receptionist Resume Sample
Bryana Brekke
6989 Wisozk Plains,
Philadelphia,
PA
+1 (555) 506 1327
Work Experience
Administrative Assistant & Receptionist
06/2016
-
PRESENT
Detroit, MI
- Organizing ability, helpful and diplomatic nature
- Polite and service orientated behaviour
- Administrative Assistance
- Provides general administrative support to a department or group of professionals including
- Creating presentations using templates
- Produces proposals using templates
- Generates and assembles reports
- Creating and working with spreadsheets using basic calculations,
Administrative Assistant, Receptionist
05/2010
-
12/2015
Chicago, IL
- Receiving and responding to routine correspondence
- Coordinates travel, meeting preparation and calendars
- Tracking and coordinating Continuing Professional education
- Answering phones, meeting and greeting, working with switchboard, assisting clients, conference room set up
- Assist with travel arrangements, meeting preparation, calendar coordination, etc
- Keep visitor’s record
- Manages the reception area to ensure effective telephone communications internally and externally to maintain a professional image
Administrative Assistant / Receptionist
02/2006
-
01/2010
San Francisco, CA
- Greets clients and visitors in a friendly, welcoming and positive manner
- Escorts and directs clients and visitors to appropriate offices and conference rooms
- Answers incoming telephone calls and routes to appropriate individual or department
- Maintains security by following procedures, monitoring logbook and issuing visitor badge
- Work in an extremely pressured environment at times
- Strong telephone skills and a professional demeanor
- Defuse confrontational incidents in a calm and diplomatic manner
Education
Globe University / Minnesota School of Business
2002 - 2006
School's Degree in Business Administration
Professional Skills
- Excellent oral and written communication skills, including demonstrated communications skills with all levels of management and staff
- Good communication skills; strong grammar and punctuation skills
- Outstanding interpersonal skills and demonstrated ability to work effectively on a team
- Strong computer skills including Microsoft Office (Outlook, Word, Excel, PowerPoint), Adobe, and strong familiarity with the internet and web based tools
- Excellent phone skills including experience with a multi-line system
- Excellent organization and communication skills (both written and verbal). Demonstrated knowledge of appropriate business correspondence formats
- Excellent telephone style with proven skills
How to write Administrative Assistant / Receptionist Resume
Administrative Assistant / Receptionist role is responsible for computer, microsoft, organizational, customer, administrative, excel, advanced, organization, basic, word.
To write great resume for administrative assistant / receptionist job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Administrative Assistant / Receptionist Resume
The section contact information is important in your administrative assistant / receptionist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Administrative Assistant / Receptionist Resume
The section work experience is an essential part of your administrative assistant / receptionist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous administrative assistant / receptionist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular administrative assistant / receptionist position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Administrative Assistant / Receptionist resume experience can include:
- Excellent verbal and written communication skills; sharp proofreading/editing skills
- Strong writing skills with experience creating and distributing error-free communications to a large group of stakeholders or equivalent; and
- Strong communication, skills including ability to professionally interact with various levels of staff, vendors, and investors
- Excellent communication skills; open minded & appreciating diverse international environment
- Professional telephone etiquette and strong communication skills
- Manage a complex calendar effectively to maximize the teams’ time in accordance with department priorities
Education on an Administrative Assistant / Receptionist Resume
Make sure to make education a priority on your administrative assistant / receptionist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your administrative assistant / receptionist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Administrative Assistant / Receptionist Resume
When listing skills on your administrative assistant / receptionist resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical administrative assistant / receptionist skills:
- Approachable, good inter-personal and relationship building skills, good communicator to both internal and external clients
- Proven organization skills and ability to manage multiple priorities/deadlines
- Demonstrated ability to prioritize effectively
- Strong proofing, formatting and editing skills
- Knowledge of standard office practices and procedures including excellent grammar, spelling and composition skills
- Excellent typing and grammar skills
List of Typical Experience For an Administrative Assistant / Receptionist Resume
1
Experience For Administrative Assistant & Receptionist Resume
- Coordinate, create, edit, and assemble slides for presentations, and provide assistance with collecting and effectively presenting executive-level information
- Exceptional interpersonal skills, flexibility, initiative and self-direction
- Advanced skills with computer programs (Word, Excel, Outlook, Adobe)
- Intermediate to Advanced Microsoft Office 2013 skills
- Experience working with confidential information and/or documents
- Demonstrated ability to use discretion when dealing with confidential information
- Handle stress while operating with a sense of urgency and with good judgment
- Familiarity/past experience using Lync phone systems
2
Experience For Administrative Assistant Receptionist Resume
- Familiarity/past experience using Lync phone systems, or similar
- Experience dealing wih sensitive and confidential information
- Demonstrated enthusiasm for continuous learning relevant to the role
- Final cleanup of all kitchens prior to leaving daily
- 6 months+ related experience and/or training in an office environment
- Demonstrates expert proficiency in word processing, Internet and email systems
3
Experience For Administrative Assistant, Receptionist Resume
- 18 months of administrative support experience
- Experienced in the use of Microsoft Word, Excel and PowerPoint at an intermediate level
- Previous Administrative or Customer Service experience is an asset
- `experience in an administrative assistant role
- Previous experience as a receptionist, events support and office administration in a dynamic environment
4
Experience For X Administrative Assistant / Receptionist Resume
- Experience in invoice management and payment processes and systems
- Operate standard office equipment i.e. computer (software programs & email), multi-line phone systems, calculators, copiers, and e-Fax
- Demonstrate punctuality and professionalism in all aspects of the role
- Experience in a related support role
- Work independently, successfully prioritize and manage multiple tasks simultaneously while remaining professional
- Experience in a corporate/professional environment in an administrative role
- Able to manage and balance multiple tasks and priorities
5
Experience For Administrative Assistant / Receptionist Resume
- Operate appliances and office equipment, such as printers or phone systems and arrange for repairs when equipment malfunctions
- Significant experience as a receptionist
- Preparing and managing appointment agendas, prepping for appointments, taking notes in appointments, and ensuring all follow items are completed
- Ordering of office supplies and organizing supplies, snacks, paper for the office, daily/weekly meals for the office during busy season
- Accepting, screening, and routing telephone calls
- Greeting and directing visitors, as appropriate, concerning activities and operations of department/division
- Establishing, organizing, and maintaining files and records
- Answering and routing incoming calls in a professional and courteous manner
- Assisting visiting clients with travel and lodging arrangements
6
Experience For Administrative Assistant & Receptionist Resume
- Booking client meetings for partners/managers; managing meeting rooms
- Sorting mail; coordinating courier requests; ordering office supplies
- Assembling and preparing presentations and reports, including internal team communications
- Copying, faxing, data entry, mail and delivery sorting
- Creating return shipping labels for clients shipping samples back regularly
- Preparing and coordinating travel arrangements for senior management and other staff members
- Maintaining and distributing temporary and visitor security badges
7
Experience For Administrative Assistant Receptionist Resume
- Handling office paperwork, vendor processing, monthly statements, etc
- Scheduling and supporting meetings
- Scanning and uploading client documents
- Creating new client profiles and updating client information within our internal database
- Coordinating correspondence with office building management
- Processing and monitoring expense statements and invoices
8
Experience For Administrative Assistant, Receptionist Resume
- Managing two advisors calendars, keeping them organized and prepared for each day
- Confirming and documenting sample conditions on receipt
- Scanning/attaching documents to samples or projects in LIMS systems
- Greeting visitors upon arrival to the office
- Handling daily mail and UPS; errand to get mail, sort it appropriately and deliver, postage mail and take it down at the end of the day
- Supporting a staff of 90+ employees
- Greeting visitors and clients in a professional and courteous manner
9
Experience For X Administrative Assistant / Receptionist Resume
- Providing reception services for the firm, both in person and on the phone
- Responding to ad hoc requests from the management team
- Scheduling of in-office and conference call meetings
- Receiving samples from clients via parcel services, couriers and in-person drop off
- Entering new client information into appropriate systems
- Managing sample receipt and registration
- Assisting the team with daily workflow
- Conducting market research, updating documents, maintaining requests and writing up policies and processes as needed
10
Experience For Administrative Assistant / Receptionist Resume
- Assisting different teams in the Calgary office with administrative support such as data entry, procurement requests, etc
- Working with the Admin Team, set up and clean up food service for events and snacks/drinks for employee meetings as needed
- Performs clerical work such as typing, filing, sorting, distributing mail, ordering supplies, etc
- Maintain filing system, including Export Licensing filing
- Assist Business Department with Billing and Month-End activities including aging, collections, and sending monthly invoices
- Enforces appropriate security directives including verifying identity and issuing badges through exiting the property
- Manage the Signature Database by entering/removing signatures into the database and verifying signatures on incoming documents (P-Card, Payment Requests, etc.)
- Schedules interviews to include contacting candidates, sending invitations and drafting itineraries
List of Typical Skills For an Administrative Assistant / Receptionist Resume
1
Skills For Administrative Assistant & Receptionist Resume
- Excellent administrative skills in all of the MS Office Suite including MS Word, Excel, and PowerPoint
- Very good decision making skills, acts autonomously with very little direction accomplish business objectives
- Strong skills in Microsoft office, excel and power point
- Organizational skills in having the ability to prioritize and manage numerous tasks at the same time
- Excellent computer skills (MS Office Suite, etc.)
2
Skills For Administrative Assistant Receptionist Resume
- Excellent communication skills, verbal and business communications
- Team-orientation with strong collaboration skills
- Excellent organizational and proofreading skills with acute attention to detail
- Research and compile data and good analytical skills
- Solid MS Office skills (Word, Excel, PowerPoint)
3
Skills For Administrative Assistant, Receptionist Resume
- Strong problem solving / critical thinking skills
- Excellent computer skills, MS Office (Word, Excel, PowerPoint, Access, Adobe, Outlook, etc.)
- Strong computer skills in MS Office and be well-versed with technology
- Effective organizational, interpersonal, and communication skills required to help resolve routine problems
- Strong public relations skills to interface with both internal and external customers and be able to redirect general inquiries to the most appropriate person
- Very high service orientation and excellent organizational skills
- English language – fluent, excellent communication skills
4
Skills For X Administrative Assistant / Receptionist Resume
- Outstanding organizational skills - ability to multi-task
- Possesses basic computer skills including word processing
- Establish and maintain effective working relationships with those contacted in the course of work, using principles of excellent customer service
- Administrative support experience reflecting increasing levels of responsibility to include 1 year of experience in Human Resources
- Strong ability to problem solve while managing multiple conflicting priorities
- One (1) to Five Years (5) years of verifiable experience in administrative support and office clerical experience involving frequent public contact
- Communicate effectively both orally and in writing in an office environment
- Possess a willingness to help and outstanding customer service and hospitality skills
- Strong experience with MS office Suite, including Outlook, Word, and Excel
5
Skills For Administrative Assistant / Receptionist Resume
- Prior experience working in a large corporate environment is highly desirable
- Experience working in clerical or receptionist position. Some HR experience helpful but not required
- Demonstrated skill in operating general office equipment, such as personal computer, fax, copier, phone system, postage machine
- Interpersonal skills and service-focused disposition
- Prior administrative experience in a diverse environment
- Self-reliant and demonstrate a strong sense of responsibility
- Prioritize assignments, and work on multiple deadline-driven priorities
- Career-driven, with a thirst to learn and develop new skills
6
Skills For Administrative Assistant & Receptionist Resume
- Communicate by hearing, verbally (voice) and in written format clearly & effectively
- Superb Interpersonal skills (written & oral)
- Proficient computer skills: Windows, Word, Outlook
- Related administrative or customer service experience, or an equivalent of education and experience
- Skills, Abilities and Qualifications
- Possession of a valid class C driver license and a good driving record
- Be highly organized in order to support all of the different areas of the office effectively
- Communicates effectively via telephone, fax, e-mail, and in person with all levels of BCG staff, clients, and guests
- Effectively partner with other Administrative staff and senior leaders
7
Skills For Administrative Assistant Receptionist Resume
- Superior attention to detail and organization skills to complete projects/tasks in a timely and efficient manner
- O o European language skills
- Communicate effectively. The ability to write sentences and paragraphs following basic spelling and grammatical rules
- Prioritizing changing workloads and maintaining a high level of team performance under pressure
- Welcoming our visitors (demo center) ensuring a great guest experience
- Validating sample registration information
- Experience scheduling conference rooms and handling catering requests
- Capable of managing and balancing multiple tasks/priorities and performing well under deadline pressure
- Prepare, weigh and properly package documents and goods for UPS/FEDEX shipping, including the creation of the shipping labels
8
Skills For Administrative Assistant, Receptionist Resume
- Demonstrate expertise in on-line tools and systems, maximizing utilization and driving efficiency
- Distribute incoming communications and evaluate to identify those items needing priority attention
- Experience and proficiency working with automated expense tracking systems
- Administrative support experience reflecting increasing levels of responsibility
9
Skills For X Administrative Assistant / Receptionist Resume
- Skilled in composing and formatting business correspondence, business proposals and presentations
- Check in and out all guests, validate parking and issue building passes
- Demonstrated organization and multi-tasking, working well in fast paced environments
- Administrative support experience reflecting increasing levels of responsibility
- Experience working with a unionized workforce is an asset
10
Skills For Administrative Assistant / Receptionist Resume
- Experience working in a customer support role
- Be cooperative with other employees to ensure a smooth running, effective office operation
- Enhance Executive’s effectiveness by preparing and co-ordinate the preparation and submission of summary briefs, emails, reports and presentations
- Act as an efficient information center through a combination of good memory and systematic note processing system
- Detail oriented with a strong work ethic while maintaining a high level of professionalism and discretion at all times
List of Typical Responsibilities For an Administrative Assistant / Receptionist Resume
1
Responsibilities For Administrative Assistant & Receptionist Resume
- Administrative support experience, in a professional office environment
- Relevant experience as an Administration Assistant preferably within an Engineering/Architectural or other professional services office
- Entering orders, processing and breaking down files, preparing documents as well as ensuring all files are scanned and recorded
- Coordinating travel activities, supporting communications within and outside the team
- Addressing complaints and opening tickets to address
- Creating purchase requisitions and purchase orders in close collaboration with the purchasing manager
2
Responsibilities For Administrative Assistant Receptionist Resume
- Routing couriers for sample pickups
- Assisting with pay offs and HOA information
- Working knowledge of MS Office, Opera or Fidelio would be desirable
- Assisting with charity ticket sales
- Typing speed of 70 wpm
3
Responsibilities For Administrative Assistant, Receptionist Resume
- Manage incoming applications by uploading data and keeping the system current
- Organize and schedule meetings, including all logistics (catering, room set-up, stocking, AV equipment)
- Responsible for sorting, distributing and sending out mill mail
- Manage the meeting rooms including: refreshments, technical assistance and clearing down
- Ensure the kitchen is fully stocked and tidy – including filling and emptying dishwasher
- Coordinate all out going shipping for ESFA. (samples, returning coolers, Etc.)
4
Responsibilities For X Administrative Assistant / Receptionist Resume
- Sorts, delivers and keeps tracking of outgoing & incoming mail and courier packages
- Monitors, requests and restocks vending supplies; arranges catering & dining services as requested
- Manage communications by reviewing correspondence, email, and phone and determining importance of such, before distributing to executive
- Assist Branch Manager & Staff with printing, collating & putting various packets together for projects as assigned or directed by Branch Manager
- Maintain security system by auditing security reports, maintaining security database, and preparing security badges as required
- Assist accounting department as needed; maintaining & organizing invoices, etc
- Assist with systems, including entering HelpDesk tickets, and troubleshooting technology
5
Responsibilities For Administrative Assistant / Receptionist Resume
- Travel, lodging and meeting arrangements
- Takes care of opening or closing the front desk and reception areas
- Answer phones, greet clients/visitors and manage all incoming/outgoing mail
- Initially fielding questions from clients or re-directing as appropriate
- Be comfortable working in a fast-paced and growing environment
- Knowledge of proper business English usage including spelling, and grammar
- Process all outgoing and incoming mail; maintain mail-related supplies
6
Responsibilities For Administrative Assistant & Receptionist Resume
- Manages the scheduling, use and upkeep of training center & front office conference rooms
- Process all incoming and outgoing post, couriers and log costs onto Fragomen Connect
- Provide basic clerical and administrative support including: fax, photocopy, filing
- Be the point of contact and liaison between CGI and external venues when booking and coordinating events and meetings
- Distribute incoming mail, both internal and external, and process outgoing mail
- Provide administrative support as needed or requested (in particular Human Resources, Accounting, Quality, Training, Safety)
- Manage training records in ERP and filing systems
- Receive and open incoming mail, date stamp and distribute all incoming Accounts Payable correspondence and checks
7
Responsibilities For Administrative Assistant Receptionist Resume
- Responsible for submitting results to WDNR for EDD testing
- Organize team scheduling meetings and maintain schedule updates in staffing system
- Work closely with the other Receptionists – Administrative Assistants in other Ireland and UK offices, including providing remote and/or on-site backup support
- Create various correspondence documents, as well as editing and proofreading
- Finalize letters, documents, reports, assist with report production (i.e. photocopying and binding)
- Sorts, distributes, manages the mail by using the postage mail machine and stamps outgoing mail for USPS pickup
- General knowledge and understanding of accounting principles
- Sorts, distributes, manages the mail by using the postage mail machine, stamps outgoing mail for USPS pickup
- Take meeting notes and prepare final notes using computer
8
Responsibilities For Administrative Assistant, Receptionist Resume
- Administers meeting facilities booking requests
- Administers provision of parking area access according to the relevant procedures in cooperation with Landlord’s Admin staff
- Provides support in administering & utilizing the third party FM Services provider
- Attend designated conferences and meetings, taking and transcribing minutes
- Assists in preparation of presentations by compiling and preparing materials as needed
- Sort and distribute incoming mail including office deliveries, and address envelopes or packages and prepare courier packages
- Manages Executive’s schedule by planning, scheduling meetings
9
Responsibilities For X Administrative Assistant / Receptionist Resume
- Provide general administrative support to a department or group of professionals including
- Coordinate catering when needed
- Shared responsibilities as liaison with Landlord/Building Maintenance
- Prepare reports, memos, correspondence and other documents using Microsoft Office
- Proficiency with MS Office including Microsoft Word, Excel, PowerPoint and Outlook
- Maintain office equipment by scheduling preventative maintenance
- Book reservations and catering for conferences and client meetings as needed
10
Responsibilities For Administrative Assistant / Receptionist Resume
- Coordinate, confirm and track employee’s travel or lodging arrangements
- And a host of other exciting responsibilities!
- Provide meeting setup, travel arrangements and other miscellaneous tasks/projects as needed
- Manage all front desk responsibilities by promoting a professional and organized presence
- Assist with scheduling interviews, meetings, appointments, and events
- Coordinates and schedules meetings and prepares meeting agendas
- Coordinate internal meeting logistics (i.e. audio-visual)
- Maintain and present self in a professional appearance and demeanor in general everyday setting and in stressful situations
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