Administrative Manager Resume Sample
Mervin Schmidt
81522 Retta Wall,
Dallas,
TX
+1 (555) 202 5170
Work Experience
Administrative Manager
07/2015
-
PRESENT
Chicago, IL
- Manage branch administration, including branch facilities and provide administrative support as needed for the Complex Admin Manager (e.g., HR processes, facilities, P&L, technology liaison, new employee on-boarding,
- Perform various personnel actions including but not limited to hiring employees, evaluating performance appraisals, merit recommendations, and coordinating and establishing work and vacation schedules
- Review internal controls, policies and procedures to ensure compliance with appropriate Xerox guidelines and policies, sound business and finance practices and overall Administrative and Operational goals and objectives
- Coordinate with appropriate administrative offices review CCURE reports and analyses reflecting business and personnel activities
- Prepare and monitor Badging procedures, reports and audits; analyze monthly reports, prepare summaries; prepare special reports for the State and Partners as requested
- Initiate Work Orders, follow up with various vendors upon completion
- Manages staff engaged in various administrative and clerical support activities including purchasing, timekeeping and payroll, personnel processing, record keeping, facilities maintenance, voucher processing and accounts payable functions
- Develops and implements administrative work procedures to ensure the efficiency of support functions and office operations
- Coordinates with vendors, consultants and City personnel to facilitate the implementation of new information systems and acquisition of new computer equipment
Senior Administrative Manager
07/2011
-
03/2015
Philadelphia, PA
- Oversees the preparation of operation and special program budgets
- Coordinates work efforts with the Department of Finance on accounts payable functions, authorizing payment to vendors for goods and services received
- Administers personnel programs at the departmental level including employment hiring and processing, progressive discipline, and employee relations functions
- Ensures proper maintenance of facilities including provision of needed custodial services and maintenance and storage of records
- Prepares reports on productivity/performance, operating and personnel costs and administrative work operations for management review
- Prepares grant applications for federal and state funding of programs, as required
- Administers and approves payroll for faculty, staff, and students within the offices of the Provost and the Vice Provosts
- Maintains confidential payroll records
- Advises on human resource matters, including new positions, performance and performance issues, benefits, FMLA, etc. Partners with the offices of the Provost and the Vice Provosts on confidential issues with delicacy, tact, knowledge, and sound judgement
Assistant Administrative Manager
07/2004
-
04/2011
Boston, MA
- Reviews and approves exempt time-off reporting for staff, as needed
- In consultation with HR, assists offices in choosing appropriate job classifications for new hires
- Reviews and initiates job postings for new hires
- Handles hiring, onboarding, and training of administrative staff within the offices of the Provost and the Vice Provosts
- Oversees annual performance review process for the offices of the Provost and the Vice Provosts
- Arrange applicant interviews
- Oversee management of DNP student database (Access), entering data and generating reports
Education
Beulah Heights University
1999 - 2004
Bachelor's Degree in Business Administration
Professional Skills
- Excellent written and oral communication skills, strong interpersonal and negotiation skills, and a transparent leadership style
- Advanced skills in MS Office, including Word, Excel, and PowerPoint; database proficiency; and strong internet research skills
- Strong written and oral communication skills, especially phone skills
- Well-developed computer skills and excellent oral and written communication skills
- Interpersonal skills including verbal and written communication, active listening, critical thinking, persuasiveness, advising and counseling skills
- Excellent time management and prioritizing skills focusing on consistently meeting urgent deadlines
- Strong and thoughtful people management skills, with demonstrated success managing and inspiring teams to achieve goals
How to write Administrative Manager Resume
Administrative Manager role is responsible for interpersonal, organizational, leadership, advanced, computer, microsoft, financial, organization, customer, administrative.
To write great resume for administrative manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Administrative Manager Resume
The section contact information is important in your administrative manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Administrative Manager Resume
The section work experience is an essential part of your administrative manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous administrative manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular administrative manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Administrative Manager resume experience can include:
- Oversee annual publication of student scholarly project booklets (gathering materials, proofing/editing content, publishing in print and digitally on website) in coordination with graphic design department, faculty advisers and students
- Manage all aspects of academic and student services including open house, orientation, block weeks, class schedules, academic calendar, course management system and enrollment (YES)
- Display written and verbal communication skills and excellent listening skills for individual interactions and in group settings
- Excellent written and verbal communication skills; experience working with diverse populations
- Highly proficient computer skills, including word processing, spreadsheet, database, project management, and communication/collaboration apps
- Developing and driving an effective business development strategy to place HMS technologies with industry and generate support for HMS research projects
Education on an Administrative Manager Resume
Make sure to make education a priority on your administrative manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your administrative manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Administrative Manager Resume
When listing skills on your administrative manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical administrative manager skills:
- Demonstrated problem solving skills and initiative, excellent organizational skills and strong verbal and written communication skills
- Intermediate to Advanced computer skills including familiarity with technology, strong Excel skills, database development and implementation
- Demonstrate good judgment and strong decision making skills
- Strong writing skills and experience in communications and writing for broad dissemination
- Strong computer skills, preferably including experience with spreadsheets, online communication and digital publication production
- High level of written and verbal skills, as well as quantitative data skills
List of Typical Experience For an Administrative Manager Resume
1
Experience For Senior Administrative Manager Resume
- Prioritize appropriately and notify management of competing priorities
- Proficient in Microsoft Office skills including Outlook, Word, Excel, and PowerPoint
- Experience with managing high volume of work-flow in a highly collaborative setting
- Experience with strategic planning, including development and implementation
- Implement service excellence standards that include coaching and educating Management and support staff on Client Experience best practices and suitability
2
Experience For Mlabs Administrative Manager Resume
- Assign work and supervising administrative/clerical support personnel and developing skill level and value-add of the project administrative role
- Establish timely and effective communication with senior leadership to exchange information required to coordinate staffing needs
- Ensures high-quality support for faculty throughout their experience working with Professional Education
- Drive effective use of front office systems and technology, including system conversions and introduction of new tools to improve administrative work processes
- Strong ability to manage multiple tasks with competing deadlines across a wide range of areas
- Experience leading facility renovations and organizational change management in a positive culture
- Work experience in higher education, marketing and communications, business development, or other relevant area
- Partner with student groups (e.g. Manbassadors) and section leadership to develop a deep understanding of the student experience and issues
- Previous experience managing employees is required
3
Experience For Assistant Administrative Manager Resume
- Experience in a higher education development setting
- Demonstrated ability in word processing, create presentations, spreadsheets and current financial aid specific computer databases
- Developing new faculty support models, creating pilot programs, benchmarking, and implementing appropriate metrics to ensure FSS’ success,
- Hiring, training, and developing staff for various work assignments within the FSS structure,
- Evaluating existing FSS and Copy Center to ensure they are operating at an optimal level throughout HLS,
- Keeping track of all gift list costs updating as necessary and printing for all department personnel
4
Experience For Administrative Manager, Senior Resume
- Compiling and updating all department collateral as needed including monthly show calendar
- Supervising all logistics and operations of departmental budgets and people management, projects, analysis, reporting and communications,
- Maintaining and updating space assignment information,
- Training on POS for emergency fill in needs in gifting or Guest Services
- Supporting campus wide activities such as honor society inductions and graduation (graduate and undergraduate)
- Participating in campus wide committees and other service
- Working knowledge of computer systems such as Microsoft Word, Excel, Outlook, and Power Point
- Working knowledge of UM systems such as M-Pathways (PeopleSoft), DART, BusinessObjects, FootPrints, ServiceLink, Concur
5
Experience For Complex Administrative Manager Resume
- Understanding of LSA academic department administrative management
- Procuring all employee and OPC numbers for all newly hired department employees and updates ADP and W@W systems as necessary
- Managing inventory of supplies
- Building TalentQualifications Expert knowledge of regulatory, compliance, and supervisory requirements and corporate policies & procedures
- Responsible for developing and defining requirements for all working groups and advisory groups and overseeing their engagement and management
- Assist with best practices, purchasing activities, computer maintenance, operations, assist with managing credit, HR functions, payroll functions, and training
- Assist with the Corporate Solutions client service evaluation program including facilitating client surveys, follow-up, measurement and reporting
- Conduct research, identifying and analyzing trends, including root cause analysis
- Assist with problem solving, training and mentoring of the junior members of the team
6
Experience For Division Administrative Manager Resume
- Develop and implement training program curriculums including manuals to meet training outcomes as defined by needs assessment and evaluation protocols
- Responsible for creating, managing, and maintaining systems and processes to organize and manage the Chair’s schedule, communications, and obligations
- Provide administrative and business support in preparing, updating, and monitoring program/facility budget
- Oversees grant and gift management, including subcontracts and affiliated hospital billing agreements; negotiates billing agreements with other institutions
- Manages hiring for the institute's team of researchers and staff, including visiting scholars, appointments and any visa-related issues
- Manages all curriculum related activities including scheduling of speakers/topics for fellows, organizing templates and suggested readings
- Review and approve trading activity and troubleshoot complicated issues relating to trade execution, booking, and settlements
- Oversee implementation of franchise processing of driver trip reports through necessary training and ongoing support
- Manages all administrative new hire training and coordinates cross-training to ensure productivity is maximized
7
Experience For Market Administrative Manager Resume
- Manages Modified duty program including tracking and analysis of injuries
- Commitment to meeting deadlines and delivering work with high standards
- Work with T&D (Training and Development) to design, delivers variety of diverse training initiatives, departmental in-service and other customized programs
- Notifies staff of upcoming job-related training opportunities and encourages/supports attendance
- Responsible for strategic planning for future department staffing alignments and needs
- Support human resources-related needs of faculty supervisors including hiring and termination of administrative and/or lab/technical staff
- Oversees, implements tracking, and interprets financial data resulting from pay for performance distributions
- Oversee DMS student career mentoring and support program, fellowship program, alumni affairs and student extracurricular programming
- Develop strategies with the AVP for establishing and utilizing funds
8
Experience For Area Administrative Manager Resume
- Assist appropriate supervisory staff members with maintaining budgets and remaining within specified compliance/variance
- Manage and maintain the executive’s schedule including preparing travel arrangements
- Oversees Osher endowment funds ensuring compliance with restrictions. With ORD, drafts correspondence for the Osher Foundation regarding exceptions
- Ensures adequate staffing for all clinical areas including cross-coverage, breaks vacations, and leaves of absence
- Oversees billing team and all aspects of the billing function
- Overall responsibility for building out Center team and supervising new staff hires
- Provide ongoing training and resources (e.g. online guides, video shorts) about bystander responsibilities and intervention
- Provide one-on-one coaching and advising to MBA students on a full range of academic and quality of life issues
- Assists in the design and provision of training and onboarding of newstaff
9
Experience For Branch Administrative Manager Resume
- Makes travel arrangements including transportation and hotel reservations using the ARIBA procurement tool
- Oversee Accounts Receivable, including collection from debtors, payment of invoices, working capital forecasts, and asset management
- Generate materials used for fundraising and identify new sources of program funding
- Process employee payroll and payroll reporting in accordance with Corporate Accounting procedures
- Coordination of Clinical Pharmacology activities and social events including developing program agendas, publication, materials
10
Experience For Perinatal Center Administrative Manager Resume
- Provide administrative support while coordinating a high volume of work that relates to high level decision making in the institution to include
- Ensures timely processing of credentialing documents/managed care applications
- Track continuing education/professional development expenditures and researchers’ travel allowance
- Work with managers hiring new staff. Assign offices, request phone and computer if needed
- Manage suite-related issues (carpet needs cleaning, etc.). Oversee office moves which often occur in summer
List of Typical Skills For an Administrative Manager Resume
1
Skills For Senior Administrative Manager Resume
- Excellent English oral and written communication skills. Strong interpersonal and communication skills
- Have excellent analytical skills and creative problem-solving skills
- Excellent verbal and written communication skills are necessary to communicate effectively with a large and diverse constituency.-
- Excellent interpersonal skills and ability to take initiative, work independently, and deal effectively with wide range of people
- Excellent time-management skills, including ability to juggle and properly prioritize multiple projects while sticking to time-lines and budgets
- Skills and ability to work effectively and collegially within HMS GCE and with a wide range of outside constituencies
- Basic PC skills (MS Office, Windows). Prior experience with MGH systems (PCIS, TSI) helpful but not essential
- Strong project management skills with experience preferably in higher education or government desired
- A strong customer service orientation and excellent interpersonal skills
2
Skills For Mlabs Administrative Manager Resume
- Demonstrated leadership skills, ability to work with minimal supervision. Excellent judgment
- Interpersonal skills and ability to work effectively across the organization at all levels; ability to interact with a diverse populations
- Proven management skills in developing, implementing, monitoring, and evaluating programs
- Have advanced skills and experience in word processing and electronic records management
- Strong team dynamics skills and is inherently comfortable working with minimal supervision, but understands when buy-in is necessary
3
Skills For Assistant Administrative Manager Resume
- Excellent organizational, project management and creative problem-solving skills
- Proven ability to effectively and efficiently work with all audiences, including senior staff
- Strong budgeting, organizational, and analytical skills
- Demonstrated leadership ability and excellence in management skills
- Demonstrated skills in analysis and judgment of complex situations with potential legal and financial ramifications
4
Skills For Administrative Manager, Senior Resume
- Solid financial management and analytical skills
- Strong broker and third party administrator management and partnering skills
- Proven analytic skills, including ability to use data to make strategic and policy decisions
- Strong skills in public speaking and written communication; and
- Proven organizational, creative problem-solving and analytical skills
- Excellent interpersonal skills that resonate with audiences of different backgrounds
- Five years of administrative, program management, and budget experience. Prior supervisory experience of staff is a requirement
- Good verbal & communication skills and able to manage general enquiries
- Solid presenting, interpersonal, and written/oral communication skills
5
Skills For Complex Administrative Manager Resume
- Outstanding written and verbal communication skills, interpersonal effectiveness and wide ranging service orientation
- Soft skills – negotiation, problem solving, good judgment, ability to exercise discretion
- Strong general administrative skills, including the ability to plan and create new administrative structures
- Good people relationship skills - both internally and externally
- Strong organizational, analytical, financial, oral/written communication skills and high attention to detail
- Proven negotiation and collaboration skills with key stakeholders and peers
- Ensures department staff are managed effectively, including hiring, evaluating performance and competency, and conducting disciplinary/counseling sessions
6
Skills For Division Administrative Manager Resume
- Advanced report editing skills including, spelling, grammar, and formatting
- Demonstrated ability and experience in leading, motivating, supervising and supporting the professional development of staff
- Refined and formal project management skills, including strategy development, action planning, execution and development of monitoring tools, are required
- Proven experience building and sustaining relationships, and working with a diverse audience
- Proven experience leading projects requiring collaboration across teams of diverse people
- Prior experience supporting a large team as an Executive Assistant
- Superior organizational and project management skills with the ability to function independently in a changing environment
7
Skills For Market Administrative Manager Resume
- Exceptional project management and organizational skills, including the ability to own and manage multiple tasks and be able to get the details right
- Advanced knowledge of Microsoft Office Suite, with skills in Microsoft Word processing and Excel
- Demonstrated experience in successfully meeting individual production goals
- Demonstrated ability to successfully prioritize work and manage multiple projects
- Grant management experience required. Experience with federally funded research grants required
- Exceptional verbal and written communication skills, as well as sensitivity and tact
- Direct marketing and business development experience and 5+ years of direct line management experience
8
Skills For Area Administrative Manager Resume
- Demonstrated customer service experience in a high-volume professional environment
- Related experience including at least 1 year of project management or supervisory experience
- Skill in managing multiple diverse activities simultaneously, delivering on commitments, and operating with speed, accuracy, and strong judgment
- Experience in health care finance or administration; experience in strategic planning managing resources and leading successful teams
- Document preparation. Advanced/proficient skills in: Excel spreadsheets, PowerPoint, Word and Outlook
- Supervisory and managerial skills including budgeting and finance
9
Skills For Branch Administrative Manager Resume
- Related experience required, with 3+ years’ experience in managing multiple projects and people simultaneously
- Related experience required, with 2+ years’ experience in managing multiple projects and people simultaneously
- Five years of progressively responsible administrative management experience, including direct supervisory experience of staff positions
- Demonstrated experience in an administrative role, supporting professional staff and management
- Intermediate to advanced Microsoft Office skills including Excel, Outlook, Word and PowerPoint
- Advanced project management skills, including the capability to manage capital projects
- Well organized, able to prioritize. Strong attention to detail. Ability to handle multiple tasks simultaneously
- Skills to work collaboratively with funders, partner departments, and Dean’s office
- Five to seven years’ experience in operations management & supervisory experience
10
Skills For Perinatal Center Administrative Manager Resume
- Broad scientific background with the ability to effectively communicate and interact with scientific audiences
- Assessing and analyzing new opportunities for alignment with key institutional priorities
- Previous experience working in the engineering/consulting industry
- Implement service excellence standards, including coaching and educating administrative support staff on best practices on the 'client experience'
- Implement service excellence standards, including coaching and educating Management and support staff on the Client Experience best practices and suitability
- At least five to eight years of experience hiring and managing high performing employees
- Demonstrated success in managing change and building and managing new processes
- Skilled in events and communications, working with visitors and hosting guests
List of Typical Responsibilities For an Administrative Manager Resume
1
Responsibilities For Senior Administrative Manager Resume
- Excellent interpersonal skills with a strong sense of tact and diplomacy
- Excellent communication skills and strong supervisory ability
- Prioritize and have excellent organizational skills
- Demonstrates ability to effectively and strategically identify and streamline operations and improve efficiencies
- Represent the Delivery Decisions Initiative effectively internally and externally, including composing and delivering regular program communications
2
Responsibilities For Mlabs Administrative Manager Resume
- Experience of driving and leading more efficient and effective methods/processes of delivering administrative service
- Previous experience of leading and managing a team of experienced professional administrators
- Experience in leading and working in a highly interactive and collaborative team environment
- Review invoices and general ledger coding prior to processing
- Experience of implementing or managing change with a positive approach to the challenges of change for self, team and the business
- Ensure that the physical plant including simulators, equipment, and supplies are neat, orderly, and in good working condition at all times
- Communicate to both house staff and faculty to demonstrate support of all hospital clinical learning environment (CLER) initiatives
- Event planning and volunteer management experience is required
- Strategic thinker with the ability to manage multiple, competing priorities and deadlines
3
Responsibilities For Assistant Administrative Manager Resume
- Partner with GMD and AZ business leaders to build collaborative partnerships and ensure full understanding of business needs and priorities
- Demonstrates insight and understanding of administrative tools and processes and drives continuous improvement
- Establishes strong rapport with branch associates and various Baird departments. Promotes and exhibits Baird’s culture among all associates
- Previous supervisory/office management experience required
- Models intrinsic integrity and excellent professional judgment while exhibiting unquestioned discretion with highly sensitive and confidential information
- Field and prioritize telephone communications for Sr. Vice President and Operations Director, accurately and pleasantly
- Frequently move about all areas of the facility, manual dexterity to access computer via computer keyboard, and operate office equipment
- Administrative or resort supervisory experience
4
Responsibilities For Administrative Manager, Senior Resume
- Processing contracts for those teaching courses under the auspices of the Office of International Affairs and ensuring compliance with university guidelines
- Maintaining employee records. Processing weekly payroll submission, Approval of PTO Personal time off) LOA’s, FMLA
- Working knowledge of the University and the College of LSA organizational policies, rules, regulations, procurement and purchasing
- Managing and enhancing high level relationships with HMS faculty and other internal as well as external stakeholders
- Engendering innovation and technology development within the Harvard community and securing protection for those technologies
- Interacting with staff and faculty across the university in support of the activities of the Office of International Affairs
- Catering services; food and beverage management provided by our concessionaires for all sites
5
Responsibilities For Complex Administrative Manager Resume
- Willing to take initiative to help other staff when assigned tasks are complete
- Responsible for the employment life cycle, including interviewing and onboarding or offboarding, of branch associates
- Guides associates through ongoing performance management which includes goal setting, performance coaching, and career development
- Assist in arranging and coordinating visits, tours, speaking engagements, seminars, conferences, workshops, and special events
- History of working hard, working smart, and a dedication to providing the highest level of customer service possible
- Develops solutions by researching issues, developing processes, and issuing written communication to improve the operation
6
Responsibilities For Division Administrative Manager Resume
- Assists Associate Dean in the planning and development of annual budgets, including communicating the budget calendar and process
- Maintain budgeting and regular reporting to accounting, corporate, and/or facilities management
- Tabulate data and process 1099-MISC reporting for all vendors; enter data using software tool, print and mail documents to vendors
- Onboard new employees and helping them to get the training, equipment and information they need
- Be available for a variety of tasks that come up: troubleshooting, assisting writers and editors
- Regularly communicate with the Office Manager providing status updates on building, administration and financial activities
- Develop and distribute monthly and quarterly reports including operational, financial, and marketing
7
Responsibilities For Market Administrative Manager Resume
- Manages administrative and planning functions of the Dean’s Office, including workflow, communications, meetings, events and budget
- Assist in the hiring, supervision, and development of administrative personnel including workflow management and annual performance evaluations
- Serve as departmental HR contact assisting faculty, staff, and students with recruitment, onboarding, retention and disciplinary processes
- Manages on-boarding for lecturers, visiting faculty, researchers, post-docs and staff
- Responsible for maintaining costing on all cans currently produced as well as potential business
- Manage, coach, and develop junior team members, including providing guidance on projects where the Senior Program Manager is not deeply involved
- Manage day to day financial responsibilities, such as authorization of purchase requests, expenses, payroll processing, and reviewing travel expense reports
- Prepare accounting/business reports, profit estimates, budgets, and various accounting/sales reports
- Assist in all market operational excellence activities, including 5S, just in time, and lean manufacturing
8
Responsibilities For Area Administrative Manager Resume
- Exercises judgment and prepares supporting or correcting documentation as deemed appropriate
- Drives integration and ongoing collaboration of team with appointing departments, HR appointment teams, and other OFA department teams
- Act as a driving agent for resolving all potential impediments to a successful release
- Designs and provides training and onboarding for all staff
- Provide leadership for the administrative and technical staff, establishing and ensuring performance goals and standards of excellence
- Assist with new hire onboarding and coordination of office training meetings
- Support office maintenance through coordination of vendors such as security, postal machine, copier, cleaning company, supply ordering, etc
9
Responsibilities For Branch Administrative Manager Resume
- Prepares, edits and distributes correspondence and reports as needed. Processes incoming and outgoing mail
- Assists the Chairman in developing the agenda for the Division Directors’ meeting and records the minutes of the proceedings
- Serve as the manager for the simulation specialists, including oversight, scheduling, feedback, and technical development
- Provide overall operational leadership for the CSML program, creating system for key deliverables, identifying gaps in the work flow and communications
- Ensure compliance with the firm’s requirements in respect of training and competence as notified from time to time
- Recruit, onboard and develop Operations, Administrative and Control Management Team and other direct reports where applicable (e.g., BOAs, CSAs) in the complex/branch
- Conduct performance reviews and make personnel decisions such as compensation, promotions, discipline and termination of Operations, Administrative and Control Management Team in the branch in accordance with firm policy
- Ensure all complex employees complete required training
10
Responsibilities For Perinatal Center Administrative Manager Resume
- Manage branch administration, including branch facilities and oversee overall cost management to enhance profitability
- Ensure that all complex/branch employees are educated and receive coaching on administrative policies, procedures and risk management
- Partner with Home Office to address any management or staffing issues
- Ensure that all complex/branch employees are educated and receive coaching on administrative policies, procedures
- Schedule and participate in multiple conference calls involving AAADV Chair (H. Kim Lyerly, M.D.)
- Serve as an institutional advisor, passing on proprietary knowledge to the team
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